2012 Ford Focus complaints

COULD NOT MOVE STEERING WHEEL AT ALL WHEN I STARTED CAR. AFTER MULTIPLE RESTARTS, STEERING FINALLY WORKED NORMALLY. THIS SAME STEERING LOCK HAS HAPPENED WHEN I START MY CAR APPROXIMATELY 20 TO 30 TIMES SINCE THE FIRST INCIDENT. FORD DEALER COULD NOT FIND ANYTHING WRONG. THEY TOLD ME I NEEDED A CODE FOR THEM TO INVESTIGATE THE ISSUE. THIS HAS NOT HAPPENED WHILE DRIVING, BUT AM SOMEWHAT WORRIED MY STEERING MAY LOCK UP IN THIS SAME MANNER WHILE ON THE ROAD.

WHILE DRIVING THE CAR AROUND A SLIGHT BEND IN THE ROAD AT AROUND 45 MILES PER HOUR, I BEGAN RECEIVING NOTIFICATIONS ON MY CONSOLE SAYING HILL ASSIST START WAS NOT FUNCTIONING AND THAT I HAD A STEERING ISSUE AND TO PULL OVER SAFELY. THE VEHICLE HAD NO POWER STEERING AND WAS DIFFICULT TO CONTROL ON THE ROAD BECAUSE THE CAR WANTED TO SWERVE. IT WAS ALSO PULLING TO THE RIGHT. AFTER TAKING THE CAR TO THE LOCAL GARAGE THEY TOLD ME THAT IT NEEDED TO GO TO A DEALERSHIP TO BE REPAIRED AND THAT THE PARTS ARE ON BACK ORDER. AFTER SPEAKING WITH A FORD DEALER IN KANE PENNSYLVANIA THEY NOTIFIED ME THAT IT HAS HAPPENED IN NUMEROUS OTHER FOCUSES AND THAT IT WOULD $1600 TO REPAIR IT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE. ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A LEAK AND NEEDED TO BE REPAIRED AND THE BRAKE LINE AND CIRCUIT BOARD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.

I WAS DRIVING TO WORK ONE MORE WHEN MY CAR DASHBOARD LITE UP SAYING STEERING ASSISTANCE SERVICE REQUIRED. AN AT THAT POINT MY POWER STEERING WENT OUT ON ME. I PULLED OVER AND TURNED THE CAR OFF AS STEERING BECAME VERY HARD. AFTER TURNING MY CAR OFF AND BACK ON THE LIGHT WENT OFF AND MY STEERING WAS BACK TO NORMAL. CALLED THE DEALERSHIP WHO SAID AT THIS POINT DON'T WORRY ABOUT IF IT HAPPENS AGAIN TO BRING IT IN. WELL 5/14/15 ROLLS AROUND AND I'M LEAVING WORK GET IN MY CAR AN TURN THE CAR ON THE MY DASHBOARD LIGHTS UP AGAIN WITH THE SAME MESSAGE AND MY STEERING IS OUT AGAIN. CALLED THE DEALERSHIP THEY SAID TO BRING IT IN. I BRING IT IN ON 5/15/15 AND THEY SAID THAT MY POWER STEERING RACK ASSEMBLY NEEDS TO BE REPLACED AN SINCE MY WARRANTY RAN OUT THAT IT ISN'T COVERED AND THEY QUOTED ME OVER A THOUSAND DOLLARS TO FIX IT. I DON'T HAVE THAT KIND OF MONEY AND TO ME SINCE THAT IS A SAFTEY ISSUE THAT IS SOMETHING FORD SHOULD BE FIXING FOR FREE AS THAT CAN CAUSE ME TO GET INTO AN ACCIDENT.

THE TRANSMISSION ON THE 2012 FORD FOCUS IS ERRATIC AND HESITATES FROM A STOP. AFTER SLOWING DOWN, IT STUTTERS AT LOWER SPEEDS. TRANSMISSION IS CHATTERING AND CLUNKING AT LOWER SPEEDS. WE HAVE HAD THE VEHICLE IN FOR SERVICE AT SEVERAL FORD DEALERSHIPS, AND THE VEHICLE IS STILL NOT RUNNING CORRECTLY. THE TRANSMISSION HAS NOW SEIZED UP AND HAS TO BE REPLACED AND FORD DOES NOT WANT TO COVER ANY OF THE COSTS.

THE CAR HAS SERIOUS PROBLEMS WITH TRYING TO SHIFT CORRECTLY. THE CAR HESITATES AND LURCHES WHEN ACCELERATING AND DOWNSHIFTING. AT HIGHER SPEEDS ON THE FREEWAY THE ENGINE IS INCREDIBLY LOUD AS IF IT'S STUCK IN THE WRONG GEAR. NOW THE DEALER DISCOVERED A TRANSMISSION FLUID LEAK AS A RESULT OF THIS TRANSMISSION PROBLEM. I SEE ON-LINE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THIS VEHICLE FOR THE SAME ISSUE. THIS CAR IS UNSAFE. I NEVER KNOW WHETHER IT WILL HESITATE OR SHUDDER WHEN TAKING OFF SO I DRIVE IT AS LITTLE AS POSSIBLE. HAVING THE AIR CONDITIONER RUNNING ONLY AMPLIFIES THE PROBLEM. MY CAR WAS PURCHASED NEW AND IN SHORT ORDER WILL PASS THE 3 YEAR WARRANTY. MY DEALER, FOX FORD IN GRAND RAPIDS, MICHIGAN HAS A REPAIR PART ESTIMATE OF SEVERAL WEEKS TO 6 MONTHS. THE SAME MESSAGE FROM TWO WEEKS AGO. I INVITE ANY OF YOUR INVESTIGATORS TO DRIVE THIS CAR AND DETERMINE HOW ROAD WORTHY IT IS. RIGHT NOW I'M STUCK WITH A CAR THAT CAN'T BE TRADED IN OR SOLD.

VEHICLE NOT STARTING. VEHICLE HAS POWER BUT NOTHING WHEN I TRY TO START CAR. EVERYTHING WORKS BUT FUEL GAUGE DOES NOT. AFTER SEVERAL ATTEMPTS THE CAR STARTS. I'M STILL HAVING ISSUES WITH TRANSMISSION NOT SHIFTING RIGHT. DEALER KEEPS TELLING ME THEY FIXED IT BUT SAME JERKING STILL HAPPENS. SO FED UP WITH THIS CAR. . IT IS A LEMON.

WHILE DRIVING THE CAR, I NOTICED THAT THE CAR WAS SHIFTING ODD. THERE WAS NO POWER IN THE LOW GEARS. SHIFTING FROM 1ST TO 2ND WAS VERY HARSH. WHEN I BROUGHT IT TO FORD THEY SAID I NEEDED A NEW CLUTCH. I BOUGHT THE CAR WITH 30000 MILES ON IT AND WAS SURPRISED BY THIS. IT WAS REPLACED UNDER WARRANTY. THEN IN SEPTEMBER OF 2014 I STARTED HAVING THE SAME ISSUES. DURING THAT TIME I HAD PUT ON 40000 OR SO. BROUGHT IT BACK TO FORD AND THEY SAID IT WAS A PART THAT WAS "RECALLED". I HAD THE SEALS AND EVERYTHING ELSE REPLACED UNDER THE 14M01 RECALL. THIS INCLUDED A NEW CLUTCH AGAIN. NOW IT IS MAY 2015, I HAVE DRIVEN THE CAR ABOUT 20000 OR SO FROM THE LAST TIME I HAD ANY WORK DONE AND ALL OF THE SYMPTOMS OF MY LAST TO REPAIRS ARE BACK. I NEED ANOTHER NEW CLUTCH (THIS WILL BE THE 4TH IN THE CAR). CONSIDERING ALL OF MY DRIVING IS ON THE HIGHWAY THIS NOT GOOD. IT IS A SAFETY CONCERN.

THE FOCUS HAS A MANUFACTURERS PROBLEM WITH THE TRANSMISSION CLUTCH. IT OFTEN BREAKS AND OFTEN LEAVES ME STRANDED. IT WILL STOP ACCELERATING OR GET STUCK WHEN ACCELERATING ON THE HIGHWAY AND I'VE ALMOST HAD A FEW ACCIDENTS BECAUSE OF IT. I HAVE ALSO BEEN STRANDED ON THE SIDE OF THE ROAD BECAUSE OF IT LATE AT NIGHT. FORD HAS FIXED IT FOUR TIMES NOW WITH NO RESOLUTION. THEY SAY ITS A COMMON PROBLEM THAT THEY CAN PATCH BUT NOT EXACTLY FIX.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STUTTERED BACK AND FORTH. IN ADDITION, THE CLUTCH MADE A GRINDING NOISE AND FAILED TO GO INTO THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED WITH A SMALL EXPLOSIVE SOUND. THE CAR HAD BEEN PARKED FOR 20 MINUTES. AFTER UNLOADING, MY HUSBAND PRESSED THE LOCK BUTTON ON HIS KEY AND SECONDS LATTER THE WINDOW SHATTERED. THIS INCLUDED ALL THE EDGE PIECES AROUND THE WINDOW. THERE WAS NO EVIDENCE THAT ANYTHING WAS THROWN AT THE WINDOW AND NO CHIPS IN THE WINDOW BEFORE THIS HAPPENED. THERE WAS HEAVY RAIN AND WE HAD BEEN RUNNING THE REAR WINDOW DEFOGGER ON THE WAY HOME. *TR

COMPLETELY STOPPED ACCELERATING, JANKY TRANSMISSION AND CONSTANT ROLLING WHEN ACCELERATING FROM A STOP. I HAVE NEVER HAD ANY REAL ISSUES OR ANY WARNING LIGHTS COME ON WITH THIS CAR UNTIL IT COMPLETELY STOPPED ACCELERATING WHILE ON THE FREEWAY WITH A TWO YEAR OLD IN MY BACKSEAT. ALL OF MY LIGHTS/ AC/ RADIO STILL WORKED BUT THE CAR WOULDN'T DRIVE, IT ALMOST FELT AS IF IT WAS IN NEUTRAL BECAUSE THE ENGINE WOULD REV BUT WOULDN'T MOVE. I PULLED OVER AND FINALLY GOT IT STARTED AFTER A FEW TRIES. AFTER I TRIED TO START MY CAR AGAIN WHEN LEAVING THE HOUSE LATER THAT DAY MY CAR WOULDN'T EVEN TURN ON. AGAIN, THE RADIO/ LIGHTS/ ETC ALL WORKED FINE, BUT THE CAR WOULD NOT START. WHEN YOU TRY TO START IT, THERE ISN'T EVEN A SOUND IN THE IGNITION WHEN YOU TURN THE KEY. I HAD TO GET IT TOWED AND BROUGHT IT TO A CLOSE FRIEND AND VERY GOOD MECHANIC WHO TRIED EVERYTHING FROM RESETTING THE KEY TO UNPLUGGING THE BATTERY TO TRYING TO START IT FROM NEUTRAL AND NOTHING WORKED. SO THEN HE SAID IT MUST ME SOMETHING ELECTRICAL. THEY WENT IN AND SAW THERE WAS LOOSE WIRING AND FUSES AND ONCE THEY TIGHTENED THOSE UP THE CAR WAS ABLE TO START. HE ALSO FOUND THE KILL SWITCH WAS ACTIVATED WHICH IS A SAFETY MEASURE WITH THESE CARS WHEN THEY GET TOO DANGEROUS TO DRIVE AND HE DEACTIVATED THAT AS WELL. ONCE THEY GOT IT RUNNING TO TEST IT FOR A BIT IT JUST SHUT RIGHT BACK OFF. HE TRIED TO PUT IT IN REVERSE AND THE DASH WOULD LIGHT UP WITH A WARNING SAYING TRANSMISSION NOT IN "P" AND WE ARE NOW BACK AT THE BEGINNI

MY DAUGHTER WAS DRIVING TO WORK AND THE CAR STARTED PULLING LIKE A STICK SHIFT AND STALLING. SHORTLY AFTER, THE WARNING FLASHED ACROSS THE SCREEN, "TRANSMISSION MALFUNCTION. SERVICE NOW". SHE PULLED OVER AND TURNED THE CAR OFF. WHEN SHE TURNED THE CAR BACK ON, IT WAS STILL PULLING. SHE DROVE FOR A BLOCK OR TWO TO PARK THE CAR NEAR A FRIEND'S HOUSE. SHE THOUGHT SHE COULD AT LEAST MAKE IT TO WORK ONLY TO FIND THE CAR WOULD NOT REVERSE. EVERYTHING HAPPEN WITHOUT ANY ADVANCE WARNING AT ALL. ONCE SHE HAD IT TOWED TO THE NEAREST DEALER AND DIAGNOSED, WE WERE TOLD THE CAR NEEDED A CLUTCH PACK AND WOULD TAKE UP TO 12 WEEKS TO COME IN. AFTER LOOKING ONLINE, THERE WERE SEVERAL CLASS ACTIONS SUITS FILED FOR THE POWERSHIFT/DUAL CLUTCH TRANSMISSION. I ALSO FOUND A 122 PAGE FORUM WITH SEVERAL OWNERS WITH THE SAME ISSUES RECEIVING LITTLE TO NO HELP GETTING THEIR CARS FIXED. *TR

STEERING ASSIST MALFUNCTION WHEN STARTING VEHICLE, MAKING IT IMPOSSIBLE TO DRIVE. HOWEVER WHEN RESTARTED AND "WARMED UP" VEHICLE FUNCTION. FORD SEEMS TO BE IGNORING THE ISSUE AS IT DID WITH TRANSMISSION MALFUNCTION. TODAY MAY 5 I RETURN TO METRO FORD. *TR

I HAVE BEEN TO MY FORD DEALERSHIP 10 TIMES LAST YEAR AND 4 TIMES ALREADY THIS YEAR. I HAVE MULTIPLE CHECK ENGINE LIGHT THAT CAME ON AND EACH TIME THEY REPLACE A PART ON MY CAR. I HAD MY CAR LAST WEEK FOR SERVICE AND NOW IT'S BACK THIS WEEK AGAIN FOR SERVICE. I HAVE ALL MY REPAIR RECEIPTS AND I AM COMPLETELY SADDEN THAT FORD CANNOT DO ANYTHING FOR ME AS I CALLED THE FORD COOPERATE OFFICE AND HAVE THEIR SPECIALIST LOOKED AT MY CASE AND I AM HAVING THE SAME ISSUES. MY CAR SHUTS OFF ON ME SO MANY TIMES WHILE DRIVING WITH ME 1 YEAR OLD SON IN THE MIDDLE OF THE STREET. THEY WILL FIX IT TODAY AND NEXT WEEK I AM BACK IN THE SHOP. THEY HAVE MY CAR MORE TIMES IN THE SHOP THAN I HAVE ON THE ROAD. I AM EXTREMELY TIRED! I TOLD THEM TO TEST DRIVE MY CAR EACH TIME THEY "SUPPOSEDLY FIXED" MY ISSUE AND THE PROBLEM REMAINS THE SAME. I HAVE SPOKEN TO [XXX] AT THE COOPERATE OFFICE IN FLORIDA ( 1866-631-3788) EX [XXX] AND HE HAS NEVER SOLVED MY PROBLEMS OR RETURN ANY OF MY CALLS. --AT PRESENT WRITING THIS ISSUE I AM SCHEDULED FOR ANOTHER "REPAIR". ANOTHER CHECK ENGINE LIGHT SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING THE POWER STEERING WENT OUT AND I BRIEFLY LOST CONTROL OF THE VEHICLE. REGAINED CONTROL AND MADE IT TO MY DESTINATION. THIS HAS HAPPENED BEFORE AND WHEN I TURNED THE CAR OFF AND BACK ON IT FIXED ITSELF. THIS TIME I'VE TURNED THE CAR OFF AND BACK ON 5 TIMES WITHIN THE PAST 5 HRS AND IT STILL ISN'T WORKING. I HAVE AN APPOINTMENT WITH FORD IN THE MORNING BUT NOT SURE HOW I'M GOING TO MAKE IT THE 30 MILES TO GET THERE. *TR

WHILE DRIVING IN STOP AND GO TRAFFIC, MY CARS ENGINE LIGHT CAME ON, AS I WAS ACCELERATING TO MOVE FORWARD IN LINE A WARNING STATING THE TRANSMISSION IS OVERHEATING PULL OVER SAFELY FOR 8 MINUTES. THIS IS THE FOURTH TIME SOMETHING HAS WENT WRONG WITH THE TRANSMISSION SINCE BUYING THIS CAR IN SEPTEMBER OF 2012. THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE INTERSTATE GOING 70 MILES PER HOUR AND I DIDN'T HAVE ANYTIME TO PULL OVER SAFELY, I HAD TO COAST BECAUSE MY CAR WAS RUNNING BUT WOULD NOT GO FORWARD. THAT HAPPENED IN DECEMBER OF 2014. THEN TWO WEEKS AGO I WAS AGAIN IN STOP AND GO TRAFFIC AND THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT MOVE FORWARD, BUT NO WARNING TO PULL OVER SAFELY. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD SERVICE CENTERS AND THOUGH MY CAR HAS CODES STORED THEY STATE IT IS HOW I DRIVE OR THAT AN UPDATE WAS NEEDED. WHEN I ASK ABOUT THE CAR JUST STOPPING WITH THE TRANSMISSION OVERHEATING THEY SAY IT IS A SAFETY FEATURE FOR THE TRANSMISSION. IN MOST CIRCUMSTANCES THIS WOULD BE GREAT BUT WHEN THIS HAPPENS IN A SITUATION WHERE THE CAR CAN'T OR WON'T MAKE IT TO PULL OVER SAFELY THEN SOMEONE IS GOING TO BE SERIOUSLY INJURED. I AM VERY UNHAPPY ABOUT THE WAY MY CAR REPAIR HAS BEEN GOING ESPECIALLY SINCE I BOUGHT THIS CAR NEW AND TO TELL ME IT IS JUST THE WAY THE CAR RUNS OR IT NEEDS AN UPDATE AND THAT WILL TAKE CARE OF IT IS RIDICULOUS. SOMEONE IS GOING TO GET KILLED DRIVING THIS VEHICLE AND I PRAY IT IS NOT ME. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING COLUMN ASSEMBLY AND THE COLUMN STEERING COVER WERE BOTH REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

WE HAVE THIS CAR AND THEY HAVE ALREADY REDONE PARTS IN TRANSMISSION ONE IN 2014. NOW WE ARE HAVING PROBLEMS AGAIN I TOOK TO DEALERSHIP ON 4 25 2015 AND THEY CONFIRMED THAT IT WAS MESSED UP AGAIN BUT PARTS ARE ON BACKORDER TIL JULY BUT CAR WAS SAFE TO DRIVE. I COMPLAINED THAT I DIDN'T THINK IT WAS THAT IT STALLS AND HESITATES WHEN TAKING OFF OR PULLING INTO TRAFFIC. THEY SAID NOTHING THEY COULD DO AND ACTED THEY COULD CARE LESS. I THEN CALLED FORD AND PRETTY GOT THE SAME RESPONSE SO I SAID Y'ALL BETTER HOPE AND PRAY MY WIFE OR I DON'T HAVE A ACCIDENT. WIFE IS VERY UNCOMFORTABLE DRIVING CAR. *TR

FIRST TIME: WAS MERGING FROM ONE HIGHWAY TO ANOTHER AND POWER STEERING WENT OUT. WARNING CAME ON. I GOT OFF IMMEDIATELY. I TURNED THE CAR OFF AND THE WARNING MESSAGE WENT OFF AND THE CAR WAS FINE. I TOOK IT DIRECTLY TO THE DEALER. THEY SAID THEY COULD NOT GET THE CAR TO DO IT AGAIN AND THAT THEY CHECKED THE CONNECTIONS AND ALL WAS FINE. SECOND TIME: WAS PARKED AND WENT TO TURN THE CAR ON. THE WARNING MESSAGE CAME ON AND I COULD NOT TURN THE STEERING WHEEL. TURNED THE CAR OFF AGAIN AND IT CLEARED ITSELF. I AM GOING TO TAKE THE CAR BACK IN TO FORD SO THAT I CAN GET THE DATES THAT THIS OCCURRED ON RECORD. THIS IS TWICE WITHIN MONTHS THAT THIS IS HAPPENING. IT IS SCARY TO THINK OF WHAT COULD HAPPEN IF THIS WERE TO OCCUR AGAIN. *TR

CAR HAD BEEN INTO DEALER MANY TIMES FOR TRANSMISSION CLUTCH - CAR SHUTTER AT LOW SPEED, ROLLS BACK AFTER PUTTING IN PARK. PURCHASED CAR NEW AND REPORTED PROBLEM. AT FIRST I WAS TOLD IT WAS BECAUSE IT WAS A STANDARD AUTOMATIC. THREE TIMES THEY CLAIMED THEY REPROGRAMMED IT. DEALER FINALLY AGREED THAT IT NEEDED A NEW CLUTCH. FEB. 12 AND WOULD ORDER PART. WHILE DRIVING ON A FREEWAY 150 MILES FROM HOME, CAR SUDDENLY STARTED SLOWING DOWN. MOTOR WOULD JUST REV WHEN STEPPING ON GAS. BECAUSE IT WAS DOWN HILL, I WAS ABLE TO MAKE IT AT LESS THAN 20 MPH TO A PARKING LOT BEFORE IT FROZE UP HALF WAY INTO LOT. BECAUSE IT WAS 2 PM, TRAFFIC WAS LIGHT WHICH IS THE ONLY THING THAT SAVED ME FROM AN ACCIDENT. IF THIS HAD HAPPENED IN PHOENIX ON FREEWAY, THERE WOULD DEFINITELY BEEN AN ACCIDENT. THE MODULE WAS REPLACED TWO DAYS LATER BUT THE CLUTCH ORDERED ON 2/12 HAS NOT BEEN REPLACED. I JUST CHECKED FOR RECALLS AND FOUND MODULE WAS RECALLED IN 2013, YET MY CAR WAS IN DEALERS SEVERAL TIMES AND I WAS NEVER REPAIRED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT HILL START MALFUNCTION WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.

THE DRIVER SIDE DOOR LATCH BROKE WHILE AT THE GAS STATION AND HAD TO GET IT TOWED TO THE DEALERSHIP FOR SAFETY REASONS. *TR

WHILE TOWING THIS CAR BEHIND MY MOTORCOACH FOUR-TIRES DOWN, PER FORD MANUAL AND CURRENT RV SAFETY PRACTICES, THE FOCUS' PASSENGER-SIDE REAR TIRE HAD A BLOW OUT. THE TIRE CAME COMPLETELY OFF OF THE RIM. ALL FOUR FOCUS TIRES WERE CHECKED TWO DAYS BEFORE AND PRESSURES WERE AT SPEC. WITH NO SIGN OF LEAKS OR APPARENT DAMAGE. THE TIRES ARE MICHELIN DEFENDER TIRES WITH ABOUT 14,500 MILES ON THEM AND PURCHASED IN APRIL OF 2014. THIS BLOW OUT WAS A COMPLETE SURPRISE, FOR THE TIRES WERE IN APPARENTLY VERY GOOD CONDITION, I DID NOT RUN OVER ANY ROAD DEBRIS AND I WAS TRAVELING AT 55 MPH. I HAVE PHOTOS OF THE BLOWN OUT TIRE AND WILL PROVIDE THEM UPON REQUEST. THANK YOU. *TR

VEHICLE LOST THROTTLE AND EVENTUALLY DIED AND WOULD NOT CRANK. THIS HAPPENED GOING DOWN THE HIGHWAY. HILLSIDE ASSIST WARNING LIGHT CAME ON. VEHICLE WOULD SHUTTER IN ACCELERATION AT TIMES. TCM HAD BEEN REPROGRAMMED BEFORE THIS HAPPENED BUT DID NOT REALLY FIX THE PROBLEM OF TRANSMISSION SHUTTER. FMC COMPLETELY CHANGED OUT THE TCM AND THIS HELPED FOR THREE MONTHS AND THEN WE HAD COMPLETE TRANSMISSION FAILURE GOING DOWN THE ROAD. WE WERE 1000 MILES OVER OUR POWERTRAIN WARRANTY. FMC SAID THE REVERSE GEAR ALONG WITH SECOND GEAR HAD FAILED. FMC IS REPLACING THE TRANSMISSION AND OUR COST IS $500.00. BOTH INCIDENTS WERE IN HEAVY TRAFFIC WHEN TRANSMISSION FAILURES OCCURRED. THANKFULLY NO ONE ELSE WAS INVOLVED. WE CURRENTLY ARE IN THE FOURTH WEEK OF WAITING ON CAR TO BE FIXED. *TR

WHEN I TRY TO ACCELERATE FROM I STOP THE TRANSMISSION TRY'S TO ENGAGE AND ONCE IT DOES ENGAGE IT ALSO DISENGAGES CAUSING LOSS IN POWER AND/OR NO ACCELERATION WHILE THE TRANSMISSION AND RPMS REV AS THERE IN NO MOVEMENT FROM THE CAR. *TR

STARTED VEHICLE AND PULLING OUT OF STREET PARKING WHEN THE WHEEL LOCKED SUDDENLY AND THERE WAS A STEERING WHEEL ASSIST WARNING LIGHT THAT CAME ON DASH. TURNED CAR OFF AND BACK ON AND IT CLEARED. ANOTHER VEHICLE HAD TO MANEUVER AROUND ME BY THE TIME I HAD TURNED THE CAR OFF AND ON. LUCKILY IT WAS NOT TOO DARK OR ELSE IT MAY HAVE CAUSED AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN APPROACHING A STOP SIGN, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,882.

VEHICLE LOST DRIVETRAIN POWER ON THE FREEWAY. I WENT TO ACCELERATE IN VERY HEAVY TRAFFIC, AND THE ENGINE REVVED WITHOUT MOVING FORWARD (SIMILAR TO SOMEONE DEPRESSING THE CLUTCH AND ACCELERATING). SHIFTED THE CAR INTO NEUTRAL, BACK INTO DRIVE IN ORDER TO JOG THE TRANSMISSION INTO OPERATION, THAT DID NOT WORK. I SHIFTED INTO THE 'SPORT' MODE IN THE TRANSMISSION THINKING THAT WOULD HELP, THAT DIDN'T WORK. I HAD ENOUGH FORWARD MOMENTUM TO GET THE CAR TO THE SHOULDER AND CALL FOR A TOW, BUT OVERALL, THE CAR WOULD NOT TRAVEL UNDER IT'S OWN POWER. AT THIS POINT, I AM QUITE CONCERNED THAT I OWN THIS CAR, AND IT'S NOT SAFE TO DRIVE. ONCE IT'S FIXED, I AM STILL QUITE CONCERNED THAT I'VE OWNED THIS CAR FOR 2 YEARS, AND IT'S BEEN IN THE SHOP BETWEEN 8 - 10 INDIVIDUAL INCIDENTS. I AM CONCERNED THAT I CANNOT PUT MYSELF OR MY FAMILY INSIDE THIS CAR WITH ANY REASONABLE EXPECTATION OF SAFETY. PLEASE, FORD MOTOR COMPANY NEEDS TO ISSUE A FULL, MANDATORY RECALL OF THIS CAR IN ORDER TO GET THIS ISSUE FIXED BEFORE SOMEONE FACES A SEVERE INJURY OR DEATH AS A RESULT OF THIS ISSUE. IF I WAS IN FRONT OF A TRUCK THAT WASN'T PAYING ATTENTION, I COULD HAVE BEEN KILLED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION STOPPED SHIFTING OUT OF THIRD GEAR AND THE CONTACT WAS UNABLE TO ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED. THE REPAIR FAILED TO REMEDY THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO SHUTTER. THE FAILURE MILEAGE WAS 55,000.

PRIOR TO THIS INCIDENT I HAD BROUGHT THE CAR INTO THE SHOP TWICE WITH COMPLAINTS ABOUT THE TRANSMISSION SHUTTERING IN REVERSE AND SLOW SPEEDS. ON JANUARY 18, 2014 WHEN LEAVING A DRUG STORE TO RETURN TO OUR HOTEL THE CAR WOULD NOT GO IN REVERSE, WE HAD TO PUT THE CAR IN NEUTRAL AND PUSH IT OUT OF THE PARKING SPACE. BEING A SATURDAY NIGHT AND 180 MILES FROM HOME WE HAD NO OPTION TO BRING IT IN TO A LOCAL SHOP. MY HUSBAND AND SON WERE TRAVELING TO COLORADO SO THEY TOOK THE HOTEL SHUTTLE TO THE AIRPORT EARLY SUNDAY MORNING AND I HAD A FAMILY MEMBER FOLLOW ME IN THE CAR THE 180 MILES BACK TO OUR LOCAL DEALERSHIP. THE DASH HAD NO WARNING LIGHTS ON AT THAT POINT OF THE TRIP. WHEN DRIVING THE CAR IT WOULD SHUDDER AT LOW SPEEDS, BUT DID OK AROUND 60MPH. ABOUT 1 MILE FROM THE DEALERSHIP THE SERVICE TRANSMISSION LIGHT CAME ON WHILE STOPPED AT AN INTERSECTION. WHEN I WENT TO ACCELERATE AT THE GREEN LIGHT IT NEARLY DIED- THE RPMS BLASTED BUT THE CAR HAD NO POWER. I BARELY MADE IT THROUGH THE INTERSECTION AND TO MY NEXT TURN. THE CAR LOST ALL POWER ABOUT 1/4 MILE FROM THE DEALERSHIP. I HAD TO PUSH THE VEHICLE ONTO THE SHOULDER AND HAVE IT TOWED TO THE SHOP. THE SEALS IN THE TRANSMISSION HAD LEAKED AND TOASTED THE TRANNY AND I HAD TO HAVE THE TRANNY REBUILT. THE ENTIRE PROCESS TOOK ALMOST A MONTH. STARTED TO HAVE SIMILAR PROBLEMS A FEW WEEKS AGO, BROUGHT IT BACK INTO THE DEALERSHIP AND THEY SAID THE SEALS ARE LEAKING AGAIN AND IT'S JUST A MATTER OF TIME BEFORE MY TRANNY GOES BUT THAT IT WIL

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ASSEMBLY PROBLEMS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. THE CONSUMER RECEVIED A LETTER FROM FORD, WARNING HER OF THE PROBLEM.*JB

AS I WAS BACKING OUT OF A DRIVEWAY MY POWER STEERING FAILED. HAD TO HAVE MY CAR TOWED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

I WAS DRIVING AT A STEADY SPEED OF 40 MPH ON A FLAT ROAD. I WAS GRADUALLY SLOWING DOWN AS I WAS COMING TOWARDS AN INTERSECTION AND GRADUALLY APPLYING THE BRAKE. THE CAR WAS GOING AT ABOUT 10 MPH AND THEN I ATTEMPTED TO ACCELERATE AS I WAS ABOUT TO DRIVE ON PASS THE INTERSECTION. HOWEVER, THE CAR SUDDENLY LOST POWER COMPLETELY AND IT COULD NOT ACCELERATE AT ALL. I WAS STUCK ON THE ROAD. I REPEATEDLY PRESSED ON THE GAS PEDAL TO ATTEMPT ACCELERATING A FEW MORE TIMES AND THE CAR JUST WOULD NOT MOVE. EACH TIME I PRESS THE GAS PEDAL, I HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE BUT THE CAR DIDN'T MOVE. THE ENGINE CONTINUED TO REMAIN RUNNING AND BOTH WARNING INDICATOR AND TRACTION LIGHT SUDDENLY CAME ON. I HAD TO SHUT OFF THE ENGINE BY TURNING THE KEY, AND ATTEMPTED TO RESTART THE CAR, BOTH THE WARNING INDICATOR LIGHT AND THE TRACTION LIGHT WENT AWAY AND THE CAR SEEMED TO BEHAVE LIKE NORMAL AS I COULD MOVE MY CAR AGAIN. I THEN TOOK THE CAR TO THE FORD DEALER TO INVESTIGATE THE CAUSE, BUT THE TECHNICIAN SAID THAT THERE WERE ERROR CODES WITHIN THE ABS MODULE BUT THEY COULD NOT EXPLAIN OR FIGURE OUT WHY THE ABS MODULE WOULD SUDDENLY STALL THE CAR. ALL THEY DID WAS TO CLEAR THE CODE IN THE ABS MODULE, BUT THAT DOES NOT APPEAR TO SOLVE THE UNDERLYING PROBLEM. PLUS, THERE WAS NO ASSURANCE THAT THIS PROBLEM WOULD NOT HAPPEN AGAIN. SUDDEN LOST OF POWER CAN LEAD TO EXTREMELY DANGEROUS SITUATION AND I EARNESTLY NHTSA COULD TAKE ACTION TO THIS INVESTIGATION TO IMPROVE SAFETY FOR M

IN 2012, I PURCHASED A BRAND NEW SUPER ECONOMY FLEX FUEL 2012 FORD FOCUS, WHICH I HAD THERE WAS NO PROBLEM WITH VEHICLE AFTER DON SEEYLE FORD REPLACE THE AXLE AND WHEEL BEARING. LAST SPRING OF 2014, MY CAR STARTED SHUDDERING VIOLENTLY AS I REVERSED THE VEHICLE INTO DRIVEWAY AT HOME. IN AUGUST 2014, I RECEIVED A NOTICE FROM FORD MOTOR COMPANY THAT LISTED PROBLEMS WITH THE TRANSMISSION FOR THIS VEHICLE. AFTER RECEIVING THIS NOTICE, I CALLED SEEYLE FORD TO INQUIRE ABOUT THE TRANSMISSION AS WELL AS THE REAR WINDOW DEFROSTER THAT HAS NOT BEEN WORKING PROPERLY EITHER FROM PREVIOUS WINTER. I MADE AN APPOINTMENT WITH SEEYLE FORD TO GET THE TRANSMISSION REPAIRED, REAR WINDOW DEFROSTER AND ROUTINE MAINTENANCE DONE. AFTER RETURNING TO SEEYLE FORD, THE RUSHED AND THROWN THE PAPERWORK FOR ROUTINE MAINTENANCE TO THE CASHIER WITHOUT INFORMING MYSELF ABOUT THAT NO REPAIR WAS DONE TO THE TRANSMISSION OR THE REAR DEFROSTER. HOWEVER, I NOTICED THAT THE VEHICLE WAS VANDALIZED BY PUNCHERS HOLES IN THE UPHOLSTERY BY THE REAR WINDOW CLOSE TO THE DEFROSTER, WHICH I HAVE NEVER PUNCHERS HOLES SINCE PURCHASING IT. FINALLY, I TOOK THE VEHICLE TO GALESBURG FORD TO INQUIRE THE SAME ISSUES, HOWEVER, I EXPLANATIONS WAS SIMPLY THANKS FOR THE BUSINESS. IN MARCH OF 2015, RECEIVED ANOTHER NOTICED FROM FORD MOTOR COMPANY ABOUT THE TRANSMISSION. I CALLED GALESBURG FORD ABOUT THE TRANSMISSION BUT NOTHING HAPPENED AS USUAL. FINALLY ON APRIL 6, 2015, I CALLED FORD CUSTOMER TO FILE A COMPLAINT WITH REPAIR ISSUES WITH

THE PARKING AID LIGHT CAME ON AND THE CAR WON'T START! I HAVE HAD THE CAR IN THREE TIMES FOR TRANSMISSION AND SHAKING AND IT HAS YET TO BE FIXED. THE CAR DOES NOT ACCELERATE PROPERLY AND IS GOING BACK IN AGAIN TODAY. FORD WILL NOT BUY ME OUT OF MY LOAN OR WORK WITH ME ON REPLACING IT. I BOUGHT THIS FOR MY DAUGHTER AND I DO NOT FEEL SAFE WITH HER DRIVING IT AT ALL! *TR

I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY AND IT ALL OF A SUDDEN LOST POWER AND WOULD NOT SHIFT AND SLOWED DOWN TO AROUND 40MPH AUTOMATICALLY AND ALMOST CAUSED ME TO BE HIT FROM THE VEHICLE BEHIND ME AND HAD TO IMMEDIATELY PULL OF TO THE SHOULDER. A MESSAGE CAME UP ON THE HUD/DISPLAY AND SAID TRANSMISSION MALFUNCTION SERVICE NOW!. I THEN SHUT THE CAR OFF AT A PARKING LOT AND LET THE CAR SIT FOR OVER AN HOUR AND MADE PHONE CALLS TO THE DEALER. THIS HAS ALSO HAS HAPPENED WHEN GOING TO STEP ON GAS TO YIELD AT AN INTERSECTION AND THE MOTOR JUST WENT UP IN RPM BUT DID NOT MOVE OR GO INTO GEAR WHILE IN DRIVE. THIS IS VEHICLE IS DANGEROUS WHILE DRIVING DUE TO THESE ISSUES AND THE DEALER ACTS LIKE IT IS NOT. *TR

I STARTED NOTICING THIS 3 DAYS AFTER I HAD MY TRANSMISSION SHUDDER FIXED. I GOT TO THE POINT THAT ANY TIME I STARTED MY CAR AND TRIED TO TURN MY WHEEL WHILE GOING IN BOTH FORWARD AND REVERSE THAT I HAD NO POWER STEERING ASSISTING ME IN MY TURN. IT WOULD TAKE ALL I HAD TO TURN THE WHEEL, AND SOMETIMES IT WOULD GIVE THE ALERT FOR NEEDING TO TAKE IT IN FOR SERVICE. I TOOK IT IN, AND THE FIRST TIME THE DEALER DID A SERVICE UPDATE. I DROVE IT AROUND FOR A FEW MORE DAYS BEFORE I NOTICED WHEN I SLOWED DOWN TO TAKE TURNS MY WHEEL WOULD PHYSICALLY STOP TURNING WHILE IN MID TURN. I TOOK IT BACK IN TO THE DEALERSHIP, WHERE THEY DID ANOTHER UPDATE TO MY POWER STEERING. 2 DAYS LATER IT'S DOING THE SAME THING. I'VE BEEN FORTUNATE FOR THIS TO NOT HAPPEN WHILE TRYING TO PULL A QUICK AVOIDANCE MANEUVER. IT'S PROVING TO BE TOO DANGEROUS TO DRIVE. *TR

POWER STEERING ELECTRICAL SYSTEM FAILED WITHOUT NOTICE. NOTICED THAT THERE IS CURRENTLY A CLASS ACTION SUIT AGAINST FORD FOR THIS ISSUE AND OTHER ISSUES. NOT ON RECALL LIST AT MOMENT, AND MAY HAVE TO PAY FOR REPAIR DUE TO FAULTY DESIGN. *TR

THE TRANSMISSION DOESN'T FUNCTION PROPERLY -- DELAYING ON ACCELERATION, THEN 'CATCHING' AND ACCELERATING IN A BURST. I'VE HAD IT 'FIXED' ONCE AND AM TRYING TO GET IT FIXED AGAIN. IT ISN'T SAFE, PARTICULARLY IN HILLY TRAFFIC-HEAVY SEATTLE. FORD REALLY NEEDS TO BE ACCOUNTABLE FOR THE PROBLEMATIC TRANSMISSION THAT THEY HAVE RUNNING AROUND THE STREETS. I AM IN MY MID-TWENTIES AND THIS IS MY FIRST CAR. IT'S BEEN VERY DEPRESSING, AND I WOULD LOVE FAIR RESOLUTION. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD ABNORMALLY HESITATE WHEN SHIFTING. ALSO, THE STEERING ASSIST ERROR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE HESITATION WAS A NORMAL OCCURRENCE AND THE STEERING GEAR ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE CAR WAS RUNNING FINE UNTIL LAST WEEK WHEN I DROVE TO THE SUPERMARKET. AFTER I CAME OUT AND ATTEMPTED TO LEAVE, THE ENGINE WOULD NOT TURN OVER. EVERYTHING WORKS ELECTRICALLY (RADIO, LIGHTS, ETC...) BUT TURNING THE IGNITION KEY FULLY DID NOTHING. THIS NOW HAPPENS DAILY AFTER THE CAR WARMS UP. IF YOU TURN THE CAR OFF IT WILL NOT START OR TURN OVER. IF YOU LET THE CAR COOL DOWN FOR A COUPLE HOURS IT GENERALLY WILL START. DRIVING IS DONE MAINLY AT HIGHWAY SPEEDS AND THE OIL LEVEL AND ENGINE TEMPERATURE ARE FINE ACCORDING TO DIPSTICK AND GAUGES. BOUGHT A NEW BATTERY IN CASE SOMETHING WAS WRONG WITH IT. IT DID NOT RESOLVE THE PROBLEM. ENSURED THE NEGATIVE TERMINAL OF THE BATTERY WAS SOLIDLY ATTACHED TO METAL (NOT PAINTED METAL) TO ENSURE PROPER GROUNDING. NOTHING HELPED. DEALER APPOINTMENT THIS WEEK. ALSO RECEIVED "HILL ASSIST NOT AVAILABLE" WARNING ON DASH. A FRIEND OF MINE WHO OWNS THE SAME EXACT MODEL AND YEAR VEHICLE (2012 FORD FOCUS) HAD THE EXACT SAME THING HAPPEN TO HIM. THE DEALER SWITCHED OUT THEIR TCM (TRANSMISSION CONTROL MODULE) AND THIS FIXED THEIR PROBLEM. TIME FOR A RECALL. *TR

FIRST TIME 04/06/2015 STARTED CAR LIKE NORMAL DASHBOARD READ POWER ASSIST FALIURE CONTACT SERVICE. TURNED CAR OFF THEN BACK ON DASH CLEARED. RAN SYSTEM CHECK NO ISSUES. CALLED LOCAL FORD DEALER WAS TOLD GLITCH IN SYSTEM SHOULDN'T HAPPEN AGAIN NO NEED TO BRING IN CAR. 2 DAYS LATER... WAS DRIVING ON FREEWAY WHEN SUDDENLY STEERING WENT OUT. CAR WAS GOING ALMOST 65 COULD BEARLY MOVE STEERING WHEEL FELT LIKE IT WAS STUCK IN WET SAND. ALMOST CRASHED WHEN APPROCHING CURVE HAD TO SLOW DOWN TO ABOUT 10MPH. WHAT IF 1YR. OLD WAS IN CAR WHAT IF I CRASHED.

RIGHT AFTER PURCHASING THE FORD FOCUS 1/2014 WE NOTICED A SIGNIFICANT SLIPPING/JERKING FROM TRANSMISSION. THE CAR WAS COVERED UNDER WARRANTY AND THE CAR DEALER TOOK IT RIGHT INTO THE FORD DEALER IN BOISE TO GET IT FIXED. IT WAS RETURNED DOING THE SAME THING. WE NOTIFIED THEM OF THE PROBLEM AND HEARD THERE WAS A RECALL FOR THIS ISSUE. THEY, FORD DEALER, TOOK THE CAR IN AND THEN RETURNED IT SAYING THEY DID NOTICED A PROBLEM BUT WAS NOT SIGNIFICANT TO REPAIR AND RETURNED IT TO US. THE CAR IS STILL NOT REPAIRED AND RUNS LIKE CRAP. 04/6/2015 ALTHOUGH THIS PART IS NOW A RECALL, FORD HAS NOT FIXED THE PROBLEM AND THE CAR IN ALMOST INOPERABLE. THE PART IS ON BACK ORDER AND WILL TAKE 3 MONTHS TO GET IT IN. IT HAS ONLY BEEN 6 WEEKS AND THEY DO NOT CARE. THE CAR HAS BEEN TO THE DEALER IN BOISE MULTIPLE TIMES AND IS STILL NOT FIXED. THIS CAR IS STILL UNDER WARRANTY. *TR

MY HUSBAND WAS DRIVING MY CAR HOME FROM WORK AND IT BEGAN SPUTTERING. LUCKILY THERE WAS A RESIDENTIAL ROAD NEARBY AND HE TURNED OFF THE BUSINESS HWY AND THE CAR DIED. IT WOULDN'T START AND WAS ACTING LIKE IT HAD NO GAS EVEN THOUGH IT HAD OVER HALF A TANK. IT HAD TO BE TOWED. IT HAS NOW BEEN IN THE SHOP FOR 3 WEEKS WAITING ON A BACK-ORDERED FUEL PRESSURE SENSOR. IT'S ONLY A FEW YEARS OLD. THIS IS THE MOST FRUSTRATING THING!!! *TR

THE AUTOMATIC TRANSMISSION IN THE FORD FOCUS HAS A CLUTCH THAT SLIPS WITHOUT WARNING. THE CAR SHUDDERS AND WON'T ACCELERATE. I WAS ALMOST HIT WHEN MAKING A TURN AND THE CAR SHUDDERED AND STOPPED IN THE MIDDLE OF THE TURN. ANOTHER DRIVER HAD TO TAKE EMERGENCY EVASIVE ACTION TO AVOID HITTING ME. I TOOK MY CAR TO THE DEALERSHIP AND FORD SERVICE SAYS THERE IS DEFINITELY A PROBLEM BUT THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THE PARTS. FORD ACKNOWLEDGES THE PROBLEM IS COMMON AND HAS EXTENDED THE WARRANTY TO 150K MILES BUT THEY CANNOT FIX THE PROBLEM SO THOUSANDS OF FORD FOCUS OWNERS ARE DRIVING UNSAFE CARS. THERE HAS ALREADY BEEN MULTIPLE ACCIDENTS AND INJURIES ATTRIBUTED TO THIS PROBLEM BUT YET FORD STILL DOES NOTHING TO CORRECT THE UNSAFE CONDITION. THIS AGENCY SHOULD FORCE FORD TO ISSUE A SAFETY RECALL BEFORE THERE ARE FATALITIES. IT IS JUST A MATTER OF TIME BEFORE PEOPLE LOSE THEIR LIVES BECAUSE OF THIS DEFECT IN A FORD VEHICLE HAS IS AFFECTING THOUSANDS OF OWNERS. EXTENDING THE WARRANTY IS NICE BUT INEFFECTIVE SO A MANDATORY SAFETY RECALL IS GOING TO BE NECESSARY TO MAKE FORD TAKE ACTION. THE SLIPPING IS OCCURRING MORE AND MORE OFTEN YET FORD IS UNABLE TO FIX THE PROBLEM SO I AM FORCED TO DRIVE AN UNSAFE CAR. TIME IS OF THE ESSENCE TO PREVENT MORE ACCIDENTS, INJURIES, AND POSSIBLE FATALITIES. *TR

THE TRANSMISSION IS JERKING, SHIFTING NOT SMOOTH, SOMETIMES WONT START, SOMETIMES WONT SHIFT GEARS AT ALL. THE CAR HAS BEEN TOWED TO A REPAIR CENTER TWICE THIS MONTH DUE TO THE PROBLEMS AND NOT BEING SAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO JERK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/8/15*CN