TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. ONCE RESTARTED, THE GEAR SHIFTER FAILED TO SHIFT INTO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,800.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A MODULE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
THE SPEAKERS MAKE A LOUD POP AND THE RADIO GOES COMPLETELY OUT. I TURN THE CAR OFF AND RESTART AND THE RADIO WORKS HOWEVER, THE THIS IS HAPPENING ONCE A WEEK NOW. WHEN I WENT TO THE DEALER THEY TOLD ME THEY WERE NOT AWARE OF ANY ONGOING ISSUES WITH THE ANY ELECTRICAL SYSTEMS AND/OR THE RADIO AND TOLD ME I WOULD HAVE TO REPLACE THE RADIO FOR APPROXIMATELY $800. I HAVE HAD SEVERAL ISSUES WITH MY 2012 FOCUS AND AM NOT HAPPY ABOUT IT, I WILL NOT PURCHASE ANOTHER ONE IN THE FUTURE.
2013, 2014, TRANSMISSION CLUTCH REPLACED, 2015 WAITING FOR ANOTHER TRANSMISSION CLUTCH REPLACEMENT. REAR ENDED IN 2014 WHEN CAR BOGGED DOWN GETTING ON HIGHWAY. CAR DIED TWICE WHILE ON HIGHWAY . TOLD BY FORD CUSTOMER CARE & DEALERSHIP CAR WAS SAFE TO DRIVE BEFORE BOTH INCIDENTS. CAR REVS UP TO HIGH RPMS FOR NO REASON WHILE DRIVING.. VERY SCARY. !!!! CAR HAS NOT DRIVEN CORRECT SINCE THE DAY IT LEFT THE DEALERSHIP !!
7/1/15 CAR HAD SUDDEN LOSS OF POWER. THE DOUBLE CLUTCH TRANSMISSION WAS IN D BUT ACTED AS IF IN NEUTRAL. PULLED INTO A BUSINESS DRIVEWAY. PARKED CAR. PUT SELECTOR IN P, CAR DASH SAID CAR WAS NOT IN P AND WOULD NOT ALLOW KEY TO BE REMOVED. CALLED A FORD DEALER, HAD CAR TOWED TO DEALER. WAITING ON THEM TO WORK ON CAR. (THEY SAID THEY DID NOT HAVE AVAILABLE TIME IN SHOP UNTIL 7/9/15)
IT'S LIKE IT DOESN'T WANT TO SHIFT AND THEN THAT HESITATION YOU FEEL AND IT'LL KICK IN,? DRIVING DOWN THE STREET TRANSMISSION WILL STOP WORKING. THERE IS NEVER ANY WARNING SIGNS. VERY DANGEROUS. DOES NOT MATTER IF YOU ARE GOING UP AN HILL OR DRIVING FLAT ROAD AND SPEED HAS NO FACTOR EITHER. THEN THE CAR WILL TURN OFF ON ITS OWN. THERE ARE A LOT OF COMPLAINTS WITH TRANSMISSION PROBLEM WITH FORD FOCUS. EVERY COMPLAINT IS ABOUT THE SAME TRANSMISSION ISSUE. FORD FOCUS 2012 IS A LEMON....... NOW FAMILY CAN'T RIDE IN THIS CAR. NOT SAFE! IT JUST SITS AT HOME. *TR
I DROVE TO THE LIBRARY WITH MY BABY, AND PARKED. WHEN I CAME OUT I STARTED THE CAR, AND THE STEERING WHEEL SEEMED TO BE STUCK AND DIFFICULT TO TURN. I WAS ABLE WITH GREAT EFFORT TO DRIVE HOME, AND I AM GOING TO BE TAKING IT IN TO THE FORD DEALERSHIP TOMORROW. I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION STALLING AT LOWER GEARS, AND ALSO PROBLEMS WITH THE RADIO NOT RECOGNIZING USB DRIVES. THE SIDING ALONG THE DOORS JUST COMES RIGHT OFF, AND STARTED TEARING WITHIN A FEW WEEKS OF BUYING IT. I'VE HAD SOME OF IT REPLACED, BUT THE DEALERSHIP WOULDN'T DO IT. THE SEAT BELT ON THE DRIVER'S SIDE GETS STUCK INSIDE THE CLIP, AND I HAVE TO STRUGGLE QUITE A BIT SOMETIMES TO TAKE OFF MY SEAT-BELT. THE AIR DEFLECTOR CAME RIGHT OFF ONE DAY, AND THE DEALERSHIP TRIED TO CHARGE ME $150 TO REPLACE THAT PIECE OF PLASTIC. THIS CAR SEEMS TO BE REALLY CHEAPLY MADE, AND THE DEALERSHIPS ARE ALL PRETTY CROOKED IF YOU ASK ME.
WHILE DRIVING TO A STORE, TOOK A RIGHT HAND TURN AND DRIVER SIDE DOOR FLEW WIDE OPEN. I HELD THE DOOR SHUT WHILE DRIVING WITH ONE ARM. MY BROTHER WHO HAD A 2013 FORD FIESTA HAD THE SAME PROBLEM WITH BOTH REAR DOORS, AND HIS PASSENGER DOOR. THIS ISSUE I HAVE HEARD OF THOUSANDS OF TIMES AND YET NO RECALL? IT'S GOING TO TAKE SOMEONE FALLING OUT OF THEIR CAR AND THE CAR HITTING INNOCENT BYSTANDERS FOR THIS TO BECOME SERIOUS FOR FORD TO FIX. THE DEALERSHIP WANTS $500 FOR THIS FIX DESPITE ITS A KNOWN MANUFACTURER DEFECT, AND TERRIBLE DESIGN. 2010+ FORD CARS IN MY OPINION ARE ALL GARBAGE, AND FORD SERVICE DOES NOT CARE.
WHILE ACCELERATING AND MERGING ONTO THE INTERSTATE, THE CAR SURGED FORWARD BRIEFLY, MADE A BANGING SOUND AND SHIFTED BY ITSELF INTO NEUTRAL WITH THE CHECK ENGINE LIGHT ILLUMINATING. AFTER COASTING TO A STOP ON THE SHOULDER, I PLACED THE VEHICLE INTO PARK AND SHUT OFF THE ENGINE, AFTER A MINUTE OR SO, I RESTARTED THE ENGINE AN PLACED IT INTO DRIVE. THE CAR ACCELERATED TO ABOUT 20 MPH AND AGAIN WENT INTO NEUTRAL. AFTER STOPPING AND RESTARTING ONE MORE TIME I PLACED THE CAR INTO LOW AND CAREFULLY DROVE TO THE NEAREST EXIT WHERE I STOPPED AND CALLED FOR A TOW TRUCK. THE CAR WAS THEN TOWED TO LITHIA FORD.
I WAS DRIVING ON A FOUR LANE HIGHWAY AROUND 1030 PM.. I STARTED UP A HILL WHEN ALL OF A SUDDEN AND I DO MEAN SUDDEN! LOST ALL POWER TO THE TRANSMISSION AND IF THERE HAD BEEN A LOT OF CARS ON THE ROAD I COULD OF BEEN INJURED OR KILLED.. I HAVE HAD PREVIOUS PROBLEMS WITH THE TRANSMISSION SHUTTERING ROLLS BACK WHEN YOU COME TO A STOP ON A HILL..
I WAS DRIVING TO WORK AT 0700. I WENT INTO A CURVE AND THE ROAD WAS WET.I WAS GOING 57 MPH IN A 55 MPH ZONE. I BRAKED TO LATE. I SLED OFF THE ROAD AND WENT AIRBORNE. FROM WHERE I WENT AIRBORNE AND TO WHERE I LANDED I WENT 293 FT. (PER STATE TROOPER) THEY SAY I'M LUCKY TO BE ALIVE. I FLIPPED MULTIPLE TIMES. THERE IS DAMAGE ALL OVER THE CAR. LOOKING AT THE DAMAGE AND HOW I WENT HEAD FIRST INTO THE HILLSIDE CAUSING THE FLIP MY AIRBAGS DID NOT DEPLOY. I HIT A TREE WHILE I WAS IN THE AIR. MY SIDE AIRBAGS DID NOT DEPLOY EITHER. I WANT TO UPLOAD A PICTURE BUT I SEE I'M UNABLE TO.
I WAS DRIVING MY FORD FOCUS ONE MORNING IN REVERSE AFTER PULLING OUT OF A PARKING LOT. WHEN I WENT BACK T DRIVE AND STARTED ACCELERATING THE CAR DIDN'T ACCELERATE. I GOT THE ERROR LIGHT SAYING " SERVICE CAR IMMEDIATELY" I FINALLY GOT THE CAR HOME (THANKFUL I WAS ONLY A FEW HUNDRED YARDS AWAY). CAR HAS SINCE BEEN INCREDIBLY SHAKY AND SPORADIC WITH THE ACCELERATION. I HAD THE CAR TAKEN TO AUTO ZONE FOR A ENGINE TEST AND WAS INFORMED THE CAR HAS BEEN GETTING STUCK IN FIRST GEAR. ITS CLEARLY SOMETHING TO DO WITH THE TERRIBLY DESIGNED TRANSMISSION THAT FORD DID.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
CAR JUST SIMPLY STOPPED MOVING WHILE DRIVING DOWN THE ROAD. DIAGNOSTIC LIGHT READ TRANSMISSION FAILURE. CAR HAD TO BE COASTED TO THE SIDE OF THE ROAD. LUCKILY IT WAS A RURAL ROAD AND THERE WAS LITTLE TO NO TRAFFIC OR MY CHILD COULD HAVE BEEN SERIOUSLY INJURED IN A CRASH FROM BEING STRUCK FROM BEHIND. I UNDERSTAND THAT FORD IS AWARE OF THESE PROBLEMS. IS IT GOING TO TAKE SOMEONE OR THEIR CHILD BEING HURT OR KILLED TO REMEDY THE PROBLEM
SUDDEN LOSS OF POWER. ENGINE WAS REVVING UP BUT TRANSMISSION NOT ENGAGING. IT WAS AS IF I HAD SHIFTED TO NEUTRAL. I HAD TO COAST TO A STOP.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST SERVICE FLASHED ACROSS THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 09/03/2015*LJ UPDATED 09/10/15 *JB
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE GEAR SHIFTER FAILED TO MOVE FROM PARK INTO NEUTRAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
ELECTRONIC POWER-ASSISTED STEERING (EPAS) FAILURE DUE TO RACK-AND-PINION STEERING DEFECT. REQUIRED TO REPLACE THE ENTIRE RACK-AND-PINION MODULE, WHICH COST $1,700, DUE TO THE FACT THAT THIS WIDELY KNOWN AND DANGEROUS DEFECT HAS NOT BEEN ACKNOWLEDGED OR RECALLED BY FORD AND MY VEHICLE IS NO LONGER UNDER WARRANTY.
VEHICLE LEAKS COOLANT AFTER BEING PARKED IN GARAGE FOR NO REASON. NOTICED THIS PROBLEM WHEN LEAVING AND FINDING A HUGE PUDDLE UNDER CAR AND DRIP SPOTS FROM MOVING THE CAR. WHEN I OPENED THE HOOD THE COOLING RESERVOIR WAS EMPTY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. AS A RESULT, THE VEHICLE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND DROVE OVER THE SIDEWALK AND CRASHED INTO A WALL. NO WARNING INDICATORS WERE ILLUMINATED. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
MY SON WAS DRIVING HIS 2012 FORD FOCUS SE, WHEN THE STEERING ASSIST SERVICE LIGHT CAME ON AND HE LOST STEERING. HE PULLED OFF THE ROAD WITH NO INCIDENT. THE DEALERSHIP SAID THAT IT IS A BAD STEERING RACK, $1500.00
CAR LOST TOTAL ABILITY TO ACCELERATE, AS IF IT SLIPPED INTO NEUTRAL. I WAS ATTEMPTING TO GET INTO THE PASSING LANE. THE TRANSMISSION FAILED TO SHIFT BUT WENT INTO A STATE THAT APPEARED TO BE NEUTRAL. THE RPMS WENT THROUGH THE ROOF AND THE CAR WAS SUDDENLY DECELERATING AS I WAS TRYING TO MERGE INTO THE PASSING LANE, A LARGE TRUCK LITERALLY ALMOST COLLIDED WITH MY REAR END AS THE EVENT WAS SO SPONTANEOUS THAT I HAD LITTLE ABILITY OR EXPERIENCE IN DEALING WITH SUCH A SITUATION. PULLED OVER TO COLLECT MY WITS, SHUT THE CAR OFF AND PROCEEDED ON AFTER A WHILE. THE CAR WAS TAKEN TO FORD DEALERSHIP , RUSS MILNE IN MACOMB MI, THEY TOLD ME THERE WAS NOTHING THEY COULD DO WITHOUT BEING ABLE TO REPLICATE THE EVENT. ITS OBVIOUS FORD KNOWS OF THIS PROBLEM YET THE DEALERSHIP SENDS ME BACK ON THE ROAD WITH A KNOWN FAULTY TRANSMISSION. WOULD NOT SELL THIS CAR TO SOMEONE ELSE (DONT WANT THAT ON MY HEAD) AND TOO LITTLE EQUITY TO TRADE-IN (WHO WOULD TAKE IT ANYWAYS). FORD IS PLAYING WITH A TICKING TIME-BOMB.. SOMEONE WILL GET KILLED BECAUSE OF THIS. I NOW STAY IN THE SLOW LANE.. DONT TRY TO PASS AND JUST PRAY. NO $$ TO BUY A NEW CAR AND I HAVE TO DRIVE THIS THING TO KEEP MY JOB/HOUSE/FOOD/CLOTHING. TRAPPED.
THIS IS THE SECOND TIME IN 2 MONTHS THAT I'VE HAD PROBLEMS WITH THIS CAR'S TRANSMISSION. NOT ONLY DOES IT STUTTER WHEN SHIFTING AND TAKE TIME TO ACCELERATE, BUT NOW THE TRANSMISSION IS NOT WORKING. IN APRIL, THE CAR COMPLETELY STOPPED ACCELERATING, ALMOST RESULTING IN A CRASH ON THE HIGHWAY. THE DEALERSHIP DIAGNOSED IT AS A TRANSMISSION CENSOR AND COST WAS PAID OUT OF POCKET. THIS TIME, THE CAR BEGAN JERKING AND THE TRANSMISSION LIGHT FLASHED. I DROVE THE CAR HOME AND BECAUSE OF THE VIOLENT JERKING ALMOST WRECKED ON SEVERAL OCCASIONS. I AM TAKING IT TO THE DEALERSHIP FOR REPAIRS TODAY. CONSIDERING THIS CAR IS ONLY 3 YEARS OLD, IT SHOULD NOT BE HAVING ANY OF THESE PROBLEMS AND I CONSIDER IT UNRELIABLE AND A HAZARD TO MY FAMILY AND OTHER DRIVERS ON THE ROAD.
I BOUGHT THE CAR USED IN NOVEMBER OR 2014. AFTER A FEW DAYS OF DRIVING THERE WAS THIS A LOUD BOOM WHEN ACCELERATING FROM A STOP LIGHT. AFTER THAT THE TRANSMISSION WOULD SHUTTER SO BAD THE CAR WAS NOT DRIVE-ABLE. I CONTACTED THE DEALERSHIP WHERE I BOUGHT IT AND THEY TESTED AND TOLD ME IT WAS THE WORST SHUTTERING THEY HAD EVER RECORDED. THEY TOLD ME FORD WOULD FIX IT FOR FREE BUT THE PART WAS ON BACK ORDER. I WAITED FOR OVER 2 MONTHS AND THEY FINALLY HAD THE PART. AFTER GETTING THE VEHICLE FIXED IT DROVE FINE FOR ABOUT 7500 MILES AND THEN THE SHUTTERING STARTED TO OCCUR AGAIN LIGHTLY AT FIRST BUT SLOWLY INCREASING. I AM NOW OUT OF WARRANTY AND STUCK IN A LOAN WITH A CAR THAT DOESN'T DRIVE LIKE IT SHOULD. I HAVE OWNED MANY FORDS IN THE PAST AND NEVER HAD A SINGLE ISSUE UNTIL NOW.
WHILE DRIVING (AT MULTIPLE SPEEDS, ON MULTIPLE OCCASIONS), TRANSMISSION DISENGAGES FOR ABSOLUTELY NO REASON AND CAR MUST BE PARKED AND RESTARTED TO MOVE AGAIN. THE ENGINE DOES NOT STALL, AND YOU CAN REV THE ENGINE, BUT TRANSMISSION WILL NOT ENGAGE (LIKE BEING IN NEUTRAL) TO MOVE VEHICLE. TOOK FORD DEALERSHIP MULTIPLE TIMES TO FIX THE ISSUE BECAUSE THEY NEEDED AN ERROR CODE TO WORK FROM, EVEN THOUGH ANECDOTAL EVIDENCE SUGGESTS THAT THIS IS A WELL KNOW DEFECT OF THE TRANSMISSION CONTROL MODULE (I.E. COMPUTER CHIP THAT REGULATES THE TRANSMISSION), IN THIS VEHICLE, WHICH WAS EVENTUALLY REPLACED (AND NOW THE CAR RUNS FINE). SUBMITTING THIS COMPLAINT BECAUSE IT CAUSED MULTIPLE DANGEROUS ROAD SITUATIONS WHERE I COULD NOT POWER THE VEHICLE ON A FREEWAY WITH TRAFFIC AT HIGH SPEEDS. THIS COULD CAUSE INJURY OR DEATH THAT IS COMPLETELY AVOIDABLE BY THE REPLACEMENT OF ONE COMPUTER CHIP, AND FORD IS MOST LIKELY AWARE OF IT....UPDATED 07/30/15 *BF
TO WHOM IT MAY CONCERN: THERE IS CURRENTLY A RECALL FOR THE ELECTRIC POWER ASSIST UNIT WHICH IS RESPONSIBLE FOR CERTAIN FORD PRODUCTS POWER STEERING. THE RECALL INCLUDES SEVERAL FORD/MARINER SUV. I'M NOT SURE IF THAT INCLUDES FORD'S FOCUS( I'VE READ SOME INTERNET ARTICLES THAT SAID IT HAD AND OTHERS IT HAD NOT) BUT THE AFFECTED VEHICLES INCLUDE MODEL YEARS 2012 THRU 2014. I HAD REPORTED IT TO BOTH FORD & MY DEALERSHIP ROUGHLY A MONTH AGO AS IT STARTED ROUGHLY A MONTH AGO BUT TO DATE NOTHING HAS BEEN RESOLVED BUT I WAS HOWEVER MADE AWARE THE COST TO REPAIR/REPLACE WAS SOME $1,500.00 AS OF YESTERDAY I NOW NO LONGER HAVE POWER STEERING NOW NOT ONLY PUTTING MYSELF @ RISK BUT OTHERS AS WELL. I WOULD HOPE FORD WOULD REPAIR THIS VEHICLE @ NO COST TO ME...UPDATED 08/24/15 *BF
WHILE DRIVING HOME, I CAME TO A STOP BEHIND A CAR AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, THE CAR WOULD NOT MOVE. IT WAS AS IF THE CAR WAS IN PARK AND I WAS STEPPING ON THE GAS. THE CAR BEHIND ME ALMOST CRASHED INTO THE BACK OF ME. I HAD TO COMPLETELY TURN OFF MY CAR WHILE IN THE MIDDLE OF THE ROAD AND RESTART THE CAR. NO LATER THAN 15 MINUTES LATER WHILE ON A HILL BY MY APARTMENT, THE CAR ONCE AGAIN WOULD NOT ACCELERATE. IF I HADN'T PRESSED ON THE BRAKE AS QUICK AS I DID, IT WOULD'VE ROLLED BACK ON THE CAR BEHIND ME. I HAVE HAD 3 TRANSMISSION RELATED ISSUES WITH THIS CAR AND 2 INCIDENCES PRIOR TO TODAY THAT INVOLVED ENDANGERING MY LIFE. I HAVE TAKEN IT TO FORD 3 TIMES IN ONE YEAR. THIS CAR IS INDEED A SAFETY HAZARD AND WITH ALL THE COMPLAINTS AND LAWSUITS, NEEDS TO BE RECALLED.
I HAVE A 2012 FORD FOCUS. ONLY A YEAR AFTER BUYING THIS CAR I BEGAN TO NOTICE ISSUES WITH SHIFTING WHILE DRIVING AND EVEN COMPLAINED ABOUT TRANSMISSION ISSUES TO MY DEALER. I WAS TOLD THIS WAS "NORMAL OPERATING CONDITION". BEFORE THE IMPLEMENTATION OF THE FORS CUSTOMER SERVICE PROGRAM HAPPENED, THERE WAS A MINOR RECALL TO REDUCE INSTANCES OF ROLLING BACK ON HILLS. I TOOK MY CAR IN TO HAVE THAT FIXED ONLY TO HAVE MORE INTENSE ISSUES SURFACE LATER. MY CAR HAS BEEN IN THE SHOP FOR DIAGNOSTICS MORE TIMES THAN I CAN COUNT WITH NO REAL RESULTS ON THE TRANSMISSION. IN OCTOBER OF 2014 -2.5 YEARS AFTER PURCHASING A BRAND NEW CAR. MY TRANSMISSION OFFICIALLY FAILED AS I TRIED TO MERGE ONTO THE HIGHWAY. FORD ISSUED A NOT-QUITE-RECALL ANNOUNCEMENT, AND I TOOK MY FORD IN TO GET THE REPAIR SERVICE DONE WITH 51,095 MILES ON THE VEHICLE. I HAD TRANSMISSION COMPONENTS (SEALS AND CLUTCH) REPLACED EXACTLY AS WAS INSTRUCTED BY FORD MOTOR COMPANY. 10,000 MILES LATER, IN APRIL 2015, I BEGAN EXPERIENCING THE BEGINNINGS OF THE SAME ISSUE AGAIN. IT WOULD SEEM THAT WHATEVER FORD CORPORATE CLAIMS IS THE ISSUE IS NOT THE CASE OR THAT THE FIX FORD CORPORATE ISN'T AN ACTUAL FIX. MORE THAN THIS, I'VE BEEN INSTRUCTED TO DO THE SAME REPLACEMENT PROCESS WHEN FORD CONFIRMED THAT THE SAME ISSUE WAS HAPPENING AND THE SAME OUTCOMES WERE IMMINENT. I ORDERED THE PARTS ON 4/16 BECAUSE THEY WERE ON BACK ORDER AND NOT AVAILABLE. 2 MONTHS LATER, THE PARTS NEEDED TO DO THIS ARE STILL NOT AVAILABLE. I'M LUCKY THAT MY HIGH
IN OCTOBER 2014 THERE WAS A RECALL REGARDING TRANSMISSION CLUTCH SHUDDER. I MADE AN APPOINTMENT TO HAVE THE TRANSMISSION LOOKED AT ON 11.19.14. ON THE DAY PRIOR TO SAID APPOINTMENT, ROY O'BRIEN FORD CANCELED MY APPOINTMENT STATING THERE WERE NO PARTS AVAILABLE. I HAVE NOW BEEN CALLING BOTH THE DEALERSHIP AND FORD MOTOR COMPANY FOR EIGHT MONTHS ATTEMPTING TO HAVE MY VEHICLE INSPECTED. I ALSO FILED A CASE NUMBER WITH FORD ON 01.13.15 - #CAS5815506. TO THIS DATE NOTHING HAS BEEN DONE. I FINALLY CALLED FORD AGAIN ON 5.11.15 AND WAS TOLD, BY PATRICIA - A 2ND LEVEL CUSTOMER SERVICE REP" THAT IT'S "NOT REALLY A RECALL". TAKE YOUR CAR IN TO SEE "IF" IT NEEDS SERVICE. WELL, I CAN'T VERY WELL DO THAT WHEN THE DEALERSHIP WON'T RESCHEDULE AN APPOINTMENT. THIS IS VEHICLE HAS DANGEROUS POTENTIAL TO STOP RUNNING AT ANY MOMENT. THESE MODELS WITH TRANSMISSION ISSUES SHOULD NEVER BE SOLD.
WAS TRAVELING AT ABOUT 35 MPH, CAR LOST POWER, RPMS WENT UP, CAR STARTED ROLLING BACKWARDS. AFTER A FEW MINUTES AND TRIES I WAS ABLE TO GET THE CAR HOME (HAPPENED 2 TIMES ON WAY HOME ALSO)
I HAVE A FORD FOCUS 2012 IT HAS POWER LOCK ON THE DOORS. 3 DOORS LOCK WITH THE REMOTE JUST FINE THE DOOR BEHIND THE DRIVERS SEAT WONT EVEN CLOSE. IT OPENS WHEN I TURN CORNERS. THIS IS A SAFETY ISSUES ESPECIALLY WHEN I HAVE SMALL CHILDREN, THIS CAR HAS HAD TWO RECALL FIXES ONE WITH CAR ROLLING BACK EVEN THOUGH IT IS AN AUTOMATIC AND A TRANSMISSION FAILURE ALL DUE TO ELECTRICAL ISSUES. I FEEL THAT THE THIS IS ANOTHER ONE GIVEN THAT MY PASSENGER LEFT REAR DOOR CANT EVEN BE MANUALLY LOCKED ITS ONLY LOCKED AND UNLOCKED ELECTRICALLY, THERE IS NOTHING BLOCKING THE DOOR TO MAKE IT NOT CLOSE ONLY THE LOCK ITSELF.
SINCE THE PURCHASE OF THIS FOR FOCUS 2012 TWO YEARS AGO, THE ENGINE WILL SUDDENLY STALL OUT AND STOP WORKING ENTIRELY. I AM 6 MONTHS PREGNANT AND AFTER BRINGING THIS CAR IN FOR NUMEROUS REPAIRS OF THIS ISSUE, WITH NO REAL RESOLVE, I AM NOW FURIOUS. I WAS DRIVING DOWN A 4 LANE HIGHWAY AT 65 MPH AND MY ENGINE SAID "PARKING ASSIST FAILURE" AND THE CAR DIED. I WAS ALMOST HIT BY MULTIPLE CARS AS I TRIED TO COAST MY WAY TO THE SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND BACK ON AND IT STARTED AGAIN. I CALLED THE DEALERSHIP AND WAS TOLD I COULD BRING IT IN "BUT THEY ALREADY FIXED IT." THEN JUST A FEW DAYS LATER I AM AT A BUSY INTERSECTION, AND IT STALLS AGAIN..THIS TIME WONT TURN BACK ON. I HAVE BEEN GIVEN THE RUN AROUND FROM FORD, AND THE FORD DEALERSHIP, AND I NEED OUT OF THIS CAR. I HAVE ALWAYS DRIVEN VOLKSWAGON'S, AND THIS WAS MY FIRST FORD. NEVER AGAIN. MEANWHILE, I AM UNDERWATER ON MY CAR LOAN NOW, BECAUSE I HAVE A CAR THAT IS WORTH NOTHING.
A POWER STEERING ERROR MESSAGE CAME UP AFTER STARTING THE CAR. INDEED THE WHEEL COULD NOT BE TURNED. SOMETIMES, THE ERROR MESSAGE WOULD GO AWAY UPON ANOTHER START, AND THE STEERING WOULD OPERATE NORMALLY AGAIN. MY FORD DEALER EVENTUALLY FIXED THE PROBLEM, BUT IT COST ME AROUND $1800. SINCE PREVIOUSLY I HAD THE CAR IN FOR A TRANSMISSION RECALL, I THOUGHT I'D ADD THIS DATA POINT TO WHAT SEEMS TO BE A GROWING NUMBER OF PEOPLE EXPERIENCING THIS SAME PROBLEM.
ENTERING EXPRESSWAY THE CAR LOST POWER. THE ENGINE CONTINUED TO RUN BUT THERE WAS NO DRIVE TRAIN. THIS CAUSE A VERY UNSAFE CONDITION AS THERE WAS NO NOTICE AT ALL. I WAS ALMOST HIT IN THE REAR DUE TO THIS. I COASTED TO THE SIDE AND SHUT DOWN THE CAR AND RESTARTED. THE CAR WENT INTO GEAR AND I STARTED DRIVING. LESS THAN AN A MILE IT HAPPENED AGAIN. I CONTINUED TO STAY I THE RIGHT LANE AND DROVE SLOWLY. I CALLED THE FORD DEALER THAT HAS PERFORMED ALL THE WORK ON THIS CAR AND TOLD THEM I WAS BRINGING IT IN. DURING MY TRIP TO THE DEALER (AKINS FORD WINDER GA.) THE CONDITION HAPPENED 12 MORE TIMES. THE CHECK ENGINE LIGHT DID COME ON AS WELL AS A NOTICE SAYING THAT THE "HILL ASSIST WAS NOT AVAILABLE" . I HAVE HAD THIS CAR RETURNED TO THE DEALER FOR RECALL RELATED TO TRANSMISSION ISSUES AS NOTIFIED BY FORD. THIS ALSO APPEARS TO BE A BIG ISSUE WITH OTHER OWNERS ACROSS THE COUNTRY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED AND THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE REPAIRS WERE UNKNOWN, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
THE REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE THE DOOR JUST BOUNCES BACK OPEN IF YOU ATTEMPT TO CLOSE IT. I HAVE TO USE A CORD OR ROPE TO TIE THE DOOR HANDLE CLOSED OR IT WOULD SWING OPEN DURING VEHICLE OPERATION.
ABOVE SAID VEHICLES TRANSMISSION CONSIDERED TO BE A POWERSHIFT TRANSMISSION HAS ISSUES OF JERKING AT LOW SPEEDS OF 20 MPH OR UPON ACCELERATION. THERE IS SHIMMING AND SHUTTERING AND THE NOISE OF WHAT SOUNDS LIKE CLANGING METAL PARTS. THE JERKING MOTION CAN BE ISSUE AS THE VEHICLE APPEARS TO LUNGE FORWARD. FORD REPLACED THE BANDS AND CLUTCH ASSEMBLY BUT THIS ISSUE SEEMS TO STILL APPEAR ON OCCASION. FORD ADVISES VEHICLE IS IN NORMAL SPECS AND THAT THIS IS THE OPERATION CHARACTERISTICS OF THIS TRANSMISSION. NOT HAPPY WITH THIS VEHICLE SINCE I PURCHASED BUT WHAT OPTIONS DO I HAVE ?
AFTER 2 WEEKS OF INTERMITTENT ELECTRIC POWER STEERING ENGAGEMENT AT START-UP, THE EPS SYSTEM FAILED COMPLETELY, WITH JUST OVER 40K MILES ON THIS VEHICLE, A 2012 FORD FOCUS, I WAS SURPRISED AT THIS FAILURE. WITH 50 YEARS OF DRIVING EXPERIENCE, I AM UNIMPRESSED WITH THIS NEW SYSTEM. UNLESS A FAN BELT FAILED, I HAVE NEVER HAD A HYDRAULIC POWER STEERING SYSTEM FAILURE. ALTHOUGH I HAD NO ACCIDENT OR INJURY, SOMEONE WITH LESS UPPER BODY STRENGTH WOULD HAVE HAD A DIFFICULT TIME CONTROLLING THE VEHICLE, ESPECIALLY IN A TURN OR ON WET OR ICY SURFACES. THIS IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT NEED TO WAIT FOR A 'BLOOD PRIORITY' DECISION TO BE MADE TO RECALL THIS SYSTEM AT FORD'S EXPENSE. SINCE I NEED THIS VEHICLE ON A DAILY BASIS, I WAS FORCED TO PAY OVER $1638 FOR THIS REPAIR WHICH INVOLVED REPLACING THE ENTIRE ELECTRIC MOTOR DRIVE ASSEMBLY. OTHER FORD MODELS HAVE ALREADY BEEN RECALLED FOR THIS PROBLEM AND THE 2012 FOCUS SHOULD BE ALSO.
DRIVER WINDOW WORKED ONLY INTERMITTENTLY AND THEN CEASED ALTOGETHER. HAD THE SWITCH REPLACED. NOW THE PASSENGER SIDE FRONT WINDOW IS EXHIBITING THE SAME EARLY SYMPTOMS. IT TOOK ONLY ONE WEEK FOR THE FIRST WINDOW TO FAIL, SO IT PROBABLY WON'T BE LONG BEFORE WE HAVE TO REPLACE THE SECOND.
AT 12,738 MILES I TOOK TO DEALER AND COMPLAINED ABOUT SLUGGISH ACCELERATION. AT 14,886 MILES I TOOK TO DEALER AND COMPLAINED ABOUT CLUTCH SHUDDER AND THEY INSTALLED NEW CLUTCH AND INPUT SHAFT SEALS AND AXLE SEALS, REINSTALLED TRANY WITH NEW HARDWARE. ALSO COMPLAINED THAT CAR WOULD NOT START TWICE, ON FIRST TURN OF KEY. AT 14886 MILES, I WAS ON HIGHWAY ACCELERATING FROM A STOP. I GOT UP TO ABOUT 35 MILES AN HOUR AND THE CAR SUDDENLY SEEMED TO DOWNSHIFT, COMING ALMOST TO A COMPLETE STOP. THEN IT WAS VERY SLOW TO ACCELERATE UP TO SPEED AGAIN. THIS HAPPENED AT TWO MORE SUCCESSIVE STOP SIGNS, CAUSING THE VEHICLE BEHIND ME TO HAVE TO SLOW DOWN SUDDENLY TO AVOID RUNNING INTO ME. I ALSO COMPLAINED ABOUT THE CAR SOMETIMES SCOOTING ON THE PAVEMENT UPON ACCELERATION AS IF "BURNING RUBBER" OR "PEELING OUT" ALSO COMPLAINED THAT ONE TIME, I TURNED THE KEY OFF AND I COULD STILL HEAR SOME KIND OF NOISE IN THE DASH LIKE SOMETHING WAS STILL "WORKING" LIKE A CD PLAYER OR SOMETHING, WHICH I WASN'T EVEN USING.
1. CAR OCCASIONALLY DROPS OUT OF GEAR ON HIGHWAY CAUSING CARS BEHIND ME TO SWERVE AROUND 2. CAR AT STOPS SIGNS/STOPLIGHTS OCCASIONALLY DROPS OUT OF GEAR ON ACCELERATION. ALMOST GOT HIT BY A TRUCK WHEN MAKING A LEFT AND CAR SLOWED TO A CRAWL DUE TO DROPPING OUT OF GEAR. 3. REVERSE GEAR DOES NOT WORK OCCASIONALLY
I REAR ENDED SOMEONE YESTERDAY, GOING 25MPH. THE PERSON IN FRONT OF ME STOPPED AND I WAS TRYING TO FIND DIRECTIONS AND DID NOT SEE THEM STOP. THE FRONT OF THE CAR IS SEVERELY DAMAGED, AND I HAVE WHIPLASH PRETTY BAD, BUT THE AIR BAGS DID NOT DEPLOY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO LOSE POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT LOCATE A FAILURE. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD RESTART BUT COULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
I HAVE A 2012 FORD FOCUS SEL, WHICH I PURCHASED USED, FROM A FORD DEALERSHIP IN OCTOBER 2013. APPROXIMATELY 1 MONTH AGO (EARLY MAY 2015), UPON TURNING ON MY VEHICLE, MY STEERING WHEEL WOULD NOT MOVE AND WOULD SAY SOMETHING LIKE "POWER ASSIST STEERING FAULT." I WOULD HAVE TO TURN OF MY CAR AND TURN IT BACK ON IN ORDER FOR THE STEERING TO BEGIN WORKING. THIS BECAME MORE AND MORE FREQUENT AS THE MONTH WENT ON (SOMETIMES HAVING TO TURN MY CAR OFF AN ON 2-4 TIMES FOR IT TO BEGIN WORKING). ON MAY 26, 2015 I WENT TO TURN MY CAR ON AND MY ELECTRIC POWER STEERING COMPLETELY QUIT WORKING. I WOULD LIKE TO MENTION THAT TWICE MY ELECTRIC POWER STEERING SHUT OFF WHEN I WAS DRIVING, BUT BOTH TIMES I WAS DRIVING AT LOW SPEED, SO I ABLE TO STOP THE CAR QUICKLY TO FIX THE PROBLEM (TURN IT OFF AND BACK ON). MY CAR HAS ALREADY BEEN GIVEN AN EXTENDED WARRANTY AS THE RESULT OF A PROBLEM WITH THE TRANSMISSION CONTROL MODULE, SO I CANNOT RULE OUT THAT THIS PROBLEM IS NOT A DEFECT AS WELL (ESPECIALLY WITH ALL THE OTHER FORD RECALLS FOR THE EPS SHUTTING OFF).
POWER STEERING QUIT AND DRIVING WAS ALMOST IMPOSSIBLE FOR A FEW BLOCKS. POWER STEERING THEN CAME BACK INTERMITTENTLY. MANUAL SAID TO SHUT VEHICLE OFF FOR 10 SECONDS AND RE-START. THAT WORKED FOR A FEW WEEKS AND NOW STEERING IS GOING OUT ALL THE TIME FOR A FEW SECONDS AT A TIME.
WHEN EXCELLERATING THE CAR SHUDDERED SHIFTING INTO 2ND GEAR, HAD LOSS OF SPEED AND CHECK ENGINE LIGHT CAME ON. THIS CONTINUED UNTIL THE CAR WAS SHUT OFF FOR SEVERAL HOURS AND THEN DROVE FINE. THIS PATTERN OF SHUDDERING AND NOT SHIFTING CORRECTLY HAPPENED FOR 1 WEEK UNTIL I WAS ABLE TO GET AN APPOINTMENT WITH THE DEALERSHIP WHERE I PURCHASED THE CAR. THE TRANSMISSION SEAL WAS REPLACED AND AFTER PICKING UP THE CAR, IT SHUDDERED AND THE CHECK ENGINE LIGHT CAME BACK ON YET AGAIN. IT WAS SO BAD THAT I WAS NOT ABLE TO CLIMB A HILL ON THE INTERSTATE AND THE MORE I PUSHED ON THE GAS THE SLOWER I WENT AND THE RPM'S CLIMED TO 5 1/2 WHICH IT HAS NEVER DONE. WITH FEAR OF BLOWING UP THE ENGINE, I HAD TO PULL OFF THE INTERSTATE AND SHUT THE CAR OFF FOR 5 MINUTES. I WAS THEN ABLE TO DRIVE HOME AND BACK TO THE DEALERSHIP THE NEXT MORNING. THE TRANSMISSION CONTROL MODULE (TCM) WAS REPLACED AND THE CAR NOW SHIFTS FINE. I HAD COMPLAINED ON SEVERAL OCCASIONS OF THE SHUDDERING AND LACK OF SHIFTING AND LOSS OF POWER ON OTHER OCCASIONS WHEN GETTING MY OIL CHANGED AND WAS TOLD THAT THE TCM WAS CALIBRATED TO THE CURRENT SPECS BUT IT WOULD CONTINUE INTERMITTENTLY SINCE I PURCHASED THE CAR NEW IN 6/2012. IT WAS WORSE IN VERY COLD WEATHER. I HAD RECEIVED A LETTER FROM FORD EXTENDING THE TRANSMISSION SEAL WARRANTY TO 100,000 MILES AND THE TCM TO 150,000 MILES. THIS HAS DEFINITELY BEEN A HASSLE AND PROBLEM. FORD DID A CRAPPY JOB OF ADDRESSING IT AND SHOULD NOT CONTINUE TO BUILD CARS WITH THE DUEL ABILITY
A FEW WEEKS AGO MY SON STARTED EXPERIENCING INTERMITTENT FAILURE OF THE ELECTRIC POWER STEERING (EPS) ON HIS 2012 FORD FOCUS SEL, WHICH HE'D OWNED FOR LESS THAN A YEAR. IF HE HAD NO POWER STEERING WHEN HE TURNED ON THE CAR, HE COULD JUST TURN OFF THE CAR, TAKE THE KEY OUT OF THE IGNITION, REPLACE THE KEY IN THE IGNITION, TURN THE CAR BACK ON, AND OCCASIONALLY THE POWER STEERING WOULD WORK AGAIN. THAT ONLY LASTED A FEW DAYS. THEN THE LOSS OF POWER STEERING BECAME PERMANENT. HE COULD STILL TURN THE WHEEL WITH A GREAT DEAL OF EFFORT (MORE EFFORT THAN IS REQUIRED TO TURN THE WHEEL OF A CAR THAT NEVER HAD POWER STEERING), BUT AS SOON AS OUR INDEPENDENT FORD CERTIFIED MECHANIC (USED TO WORK AT OUR LOCAL FORD DEALERSHIP) POINTED OUT THAT THERE WERE REPORTS OF THE SAME STEERING SYSTEM SEIZING UP AND MAKING THE CAR IMPOSSIBLE TO STEER, WE COULDN'T LET OUR SON DRIVE THE CAR AGAIN UNTIL THE GARAGE REPLACES THE RACK. OUR MECHANIC BELIEVES THERE MIGHT BE A CLASS ACTION SUIT IMPLICATING THE EPS, BUT OUR LOCAL FORD DEALER AND FORD CORPORATE SAY THERE'S "NO PROGRAM" TO FIX/REPLACE EPS ON CARS WHERE THEY'VE PREMATURELY FAILED AS DID MY SON'S. THE LOCAL DEALERSHIP AND FORD CUSTOMER SERVICE IN MI WERE POLITE, BUT THEY'RE NEITHER SYMPATHETIC NOR HELPFUL IN LIGHT OF THE SERIOUSLY DANGEROUS PROSPECTS ARISING FROM THE DEFECTIVE EPS THEY REFUSE TO ACKNOWLEDGE.
THE CAR SHUDDERS/HESITATE WHEN GOING FROM FIRST O SECOND GEAR IN THE AROMATIC TRANSMISSION/6 SPEED TRANSMISSION. I HAVE HAD IT CHECKED BY A FORD DEALERSHIP AND THEY INFORMED ME THE CLUTCH/TRANSMISSION IS GOING. THIS IS THE SECOND TRANSMISSION FOR THIS CARE AND NOW I AM LOOKING AT A THIRD ONE TO BE PUT IN. FORD HAS MADE A TRANSMISSION THAT IS FAULTY IN M EYES.
ON SATURDAY, MAY 16, 2015, I WAS TRAVELING EAST ON INTERSTATE 40, MEMPHIS, TENNESSEE. SUDDENLY THE GAS PEDAL BUMPED TWICE AND MY VEHICLE WENT COMPLETELY DEAD IN THE MIDDLE OF THIS BUSY INTERSTATE. THE ELECTRICAL SYSTEM JUST DIED, MY EMERGENCY FLASHERS WOULDN,T EVEN WORK. IALL I COULD DO WAS CONTINUE TO LAY ON THE HORN AND WAVE MY HAND OUT THE WINDOW TRYING TO GET THE ONCOMING TRAFFIC TO REALIZE MY CAR HAD STOPPED. MY HUSBAND TOLD ME TO GET OUT OF THE CAR. I WENT TO THE SIDE OF THE ROAD. A GOOD SAMARITAN, STOPPED AND WAS ABLE TO PUSH MY CAR ACROSS THE TWO LANES OF TRAFFIC AND SAFELY ON THE RIGHT MEDIAN. THIS HAPPENED BETWEEN 7:30 AND 8:15 IN THE EVENING. MY HUSBAND ARRIVED ON SCENE AND WE PLANNED TO RETURN IN THE MORNING WITH A BATTERY HOPING THAT WAS THE PROBLEM. I AM CURRENTLY UNEMPLOYED SINCE 03/15/2015, I COULDN'T AFFORD TO HAVE THE VEHICLE TOWED. I DO NOT THINK THIS WAS CAUSED BY THE BATTERY, I THINK IT WAS A DEFECTIVE TRANSMISSION. I PURCHASED THE VEHICLE IN MARCH, 2013 AS A CERTIFIED PRE-OWNED VEHICLE. EVERY PROBLEM I'VE HAD WITH THIS VEHICLE HAS BEEN WITH THE TRANSMISSION. THERE WAS IN FACT AN ISSUE WITH THE CLUTCH, I RECEIVED A LETTER FROM FORD MOTOR COMPANY THAT THE REPLACEMENT PART WAS DEFECTIVE AND MAY NEED TO BE REPLACED AGAIN. THE WARRANTY ON THE CLUTCH WAS EXTENDED TO 100,000 MILES. I HAVE A MESSAGE SCREEN ON THIS CAR. THERE WERE NO WARNINGS GIVEN TO ME. I DEFINITELY FEEL THIS IS A SAFETY ISSUE! WHAT MAKES A CAR COMPLETELY DIE AS YOU ARE TRAVELING 55MPH? I HAVE
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →