Page 59 of 76 · complaints 2,901–2,950 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Aug 4, 201561,250 milesIL

IN LESS THAN A WEEK, THE POWER STEERING ON MY 2012 FORD FOCUS HAS FAILED THREE TIMES. THE FIRST TIME OCCURRED ON TUESDAY, JULY 28, 2015, AT 7:45 A.M. I HAD BEEN DRIVING FOR ABOUT TWO MINUTES WHEN THE FOLLOWING ERROR MESSAGE APPEARED ON MY INSTRUMENT CLUSTER: "STEERING ASSIST FAULT/SERVICE REQUIRED." I WAS JUST ABOUT TO TAKE THE RAMP ONTO THE HIGHWAY, BUT MY GUT TOLD ME TO PULL OVER TO THE RIGHT OF THE ROAD (I HAD A CHILD WITH ME AND DID NOT WANT TO TAKE ANY RISKS). JUST AS I WAS DOING SO, MY STEERING WHEEL LOCKED, AND I COULD NOT ROTATE IT. AS I PULLED UP NEXT TO THE CURB, I PLACED MY CAR IN PARK AND TURNED ON MY HAZARDS. I WAITED A FEW MOMENTS, BUT THE STEERING WHEEL STILL WOULD NOT BUDGE. I TURNED MY CAR OFF AND ON AGAIN, BUT THE STEERING WHEEL STILL WOULDN'T MOVE. I TURNED THE CAR OFF AGAIN AND WAITED ABOUT 5-10 MINUTES. UPON STARTING THE CAR THIS TIME, THE STEERING WHEEL WAS BACK TO NORMAL. I LEFT MY HAZARDS ON AND MADE RIGHT TURNS ALL THE WAY HOME (IN CASE IT WENT OUT AGAIN). THIS INCIDENT HAPPENED AGAIN ON WEDNESDAY, JULY 29 AT 4:50 P.M. AND MONDAY, AUGUST 3 AT 5:05 P.M. BOTH TIMES I TURNED OFF MY CAR, WAITED ABOUT 5 MINUTES, AND THEN STARTED IT AGAIN. THE POWER STEERING WOULD THEN BE WORKING. THIS PROBLEM IS EXTREMELY FRUSTRATING AND I WORRY ABOUT MY SAFETY BECAUSE I DRIVE ON THE HIGHWAY TO AND FROM WORK. WHILE THIS HAS HAPPENED ON THE SIDE ROADS, THERE IS NOW A CONSTANT FEAR OF THIS HAPPENING WHILE I'M ON THE HIGHWAY. I'VE READ OTHER COMPLAINTS ON ONLINE FORUMS ABOUT

Power Train
Filed Aug 4, 201538,000 milesNC

I WAS MAKING A LEFT TURN ON A BLINKING YELLOW ARROW. SEEING A COMING BREAK IN TRAFFIC, WHERE IT WOULD BE SAFE TO EXECUTE THE TURN, I BEGAN INCHING FORWARD. WHEN THE CAR PASSED, ALLOWING ME TO SAFELY TURN, I PRESSED THE ACCELERATOR AND THE CAR DID NOT RESPOND. FOR SEVERAL SECONDS, MY CAR SAT IN THE INTERSECTION WITH TRAFFIC ONCOMING, WITHOUT MOVING FORWARD. THE TYPE OF HESITATION HAS HAPPENED TO ME A TOTAL OF 3 TIMES BETWEEN APRIL OF 2014 AND AUGUST OF 2015. IN ADDITION, THE CAR HANDLES ROUGHLY IN LOW GEAR, MAKING GRINDING NOISES, STUTTERING IN CHANGING GEARS BETWEEN 1ST AND 2ND, AND SOMETIMES SHAKING THE CAR. THE TRANSMISSION ON THE CAR HAS A SERVICE NOTICE. I DID TAKE THE CAR IN IN DECEMBER 2014 FOR THE RECALL, WHERE IT WAS TESTED AND A NEW SEAL WAS INSTALLED. I DROVE THE CAR FOR 8 MONTHS BEFORE EXPERIENCING THE 3RD HESITATION TO RESPOND. HOWEVER, THE GRINDING NOISES, STUTTERING, ETC. NEVER DID IMPROVE. I BELIEVE THESE CARS IS UNSAFE NOT ONLY FOR THE OWNER-OPERATORS, BUT ALSO OTHER MOTORISTS ON THE ROAD WHO HAVE NO WAY OF ANTICIPATING THAT A CAR PULLING INTO TRAFFIC MAY INTERMITTENTLY FAIL TO RESPOND TO THE DRIVER PRESSING THE ACCELERATOR. UPDATED 9/28/15 *LN

Latches/Locks/Linkages › Doors › Latch
Filed Aug 3, 201560,000 milesAZ

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Aug 1, 201536,670 milesCA

AFTER DRIVING FOR ABOUT A HALF HOUR IN RUSH HOUR TRAFFIC IN THE SOUTHERN CALIFORNIA AREA, MY CAR SLIPPED FROM ACTIVE GEARS (I BELIEVE 2ND GEAR) AND RIGHT INTO NEUTRAL. I COULDN'T ACCELATE AND DRIVE WITH TRAFFFIC, WHILE TRAVELLING UP HILL MY CAR DECELLERATED QUICKLY. IN TRYING TO GET TO THE SHOULDER, I NARROWLY AVOIDED AN ACCIDENT. AFTER FINALLY REACHING THE SHOULDER I WAS ABLE TO PUT THE CAR IN PARK (IT STARTED TO ROLL DOWNHILL) AND THEN APPLY THE PARKING BRAKE. 10 SECONDS LATER MY CAR WAS RUNNING FINE AGAIN. THAT FOLLOWING MONDAY I BROUGHT MY CAR INTO THE DEALERSHIP TO BE SERVICED. THIS WAS THE SECOND TIME THAT THIS EXACT ISSUE HAPPENED. THE FIRST TIME WAS THE WEEK PRIOR TO.

Steering
Filed Jul 31, 201548,317 milesMA

FOR THE PAST FEW WEEKS I OCCASIONALLY GET THE "STEERING ASSIST FAULT" MESSAGE WHILE DRIVING AND POWER STEERING STOPS WORKING. USUALLY, WHEN I RESTART THE CAR IT RESETS AND WORKS AGAIN. TODAY I GOT THE MESSAGE WHILE AT A STOP LIGHT, RESTARTED THE CARS A FEW TIMES AND IT DID NOT RESET. I HAVE CONTACTED MY DEALER AND THEY SAID THEY'VE NEVER HEARD OF THIS, DESPITE MY REPORTING IT TO THEM LAST FALL AS WELL. UPDATE 9/15/15*CW UPDATE: I TOOK THE CAR INTO THE DEALERSHIP FOR REPAIR, AND THE STEERING GEAR WAS REPLACED. SO FAR, AT 49,800 MILES, THE PROBLEM HAS NOT HAPPENED SINCE THE REPAIR. THE REPAIR QUALIFIED TO BE COVERED BY MY EXTENDED SERVICE PLAN, AND I PAID 4100 DEDUCTIBLE FOR THE WORK. THE REPAIR WAS DONE AT THE SAME DEALERSHIP WHERE I PURCHASED THE CAR. UPDATED 09/29/15*JB.... UPDATED 09/30/15*BF UPDATED 11/10/15.*JB

Steering
Filed Jul 31, 20153,000 milesMA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE WARNING CHIME SOUNDED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. MA 10/16/15 *CN

Unknown or Other
Filed Jul 31, 201565,000 milesUT

ACCELERATING FROM A TRAFFIC LIGHT THE CAR JUST DIED. I LOST ALL POWER(POWER STEERING, POWER BRAKES). WE PULLED OVER AND TRIED TO JUMP THE BATTERY THINKING IT WAS THIS. I REMEMBERED A LETTER I RECEIVED FROM FORD REGARDING A VOLUNTARY RECALL FOR THE TRANSMISSION CONTROL MODULE(TCM). THE CAR WAS TOWED TO MY LOCAL MECHANIC AND VIA A DIAGNOSTIC TEST IT WAS DETERMINED THAT THE TCM WAS DEFECTIVE. AFTER A WEEK AT THE FORD DEALER THE TCM WAS REPLACED FREE AND THE WARRANTY WAS EXTENDED. THE MAJOR CONCERN THAT I HAVE IS IF I WAS ON THE HIGHWAY THERE WOULD HAVE BEEN DIRE CONSEQUENCES - THE CAR JUST DIED AND WE WOULD HAVE BEEN SITTING ON THE HIGHWAY WITH TRAFFIC FLYING BY US. THERE NEEDS TO BE A MANDATORY RECALL FOR THIS SITUATION BEFORE PEOPLE DIE.

Unknown or Other
Filed Jul 31, 201545,000 milesNV

WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS ONE OF OUR KIDS ALMOST FELL OUT OF THE CAR BECAUSE WE DIDN'T REALIZE THE DOOR DID NOT CATCH! THE REAR LEFT DOOR WILL NOT STAYED CLOSED. THE MECHANISM IS NOT CATCHING AT ALL AND THE DOOR IS A SAFETY ISSUE. A COUPLE OF MONTHS AGO, THE PASSENGER FRONT DOOR DID THE SAME THING. WE ENDED UP TAKING IT TO THE DEALERSHIP AND IT COST $100 TO REPAIR, BUT WE DON'T FEEL THIS IS RIGHT.

Structure › Body › Door
Filed Jul 31, 2015433,322 milesNV

ON MAY 18, 2015, WHEN I WAS PULLING OUT OF MY WORK PARKING LOT AND TURNING ONTO THE MAIN STREET, THE PASSENGER FRONT DOOR FLEW OPEN FOR NO REASON. I PULLED OVER AND TRIED TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH CLOSED AT ALL. I TRIED SEVERAL TIMES AND ENDED UP "SEAT-BELTING" THE DOOR SHUT. I FEEL THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE. WHEN I TOOK IT TO THE DEALERSHIP, I HAD A PAY $100 DEDUCTIBLE FOR THIS TO BE FIXED, BUT AGAIN, I FEEL THIS IS A SAFETY ISSUE AND DESERVES DUE INVESTIGATION. THERE WAS ABSOLUTELY NO REASON FOR THE CAR DOOR TO COME OPEN WHEN I WAS DRIVING. AS I AM WRITING THIS COMPLAINT ON JULY 31, 2015, MY BACK PASSENGER DOOR DID THE SAME THING, EXCEPT MY DAUGHTER WAS IN THE BACKSEAT!! (TRACKING ISSUE #: 10745475) I SINCERELY HOPE CONSUMER AFFAIRS LOOKS INTO WHY FORD FOCUS 2012 CAR DOORS ARE NOT LATCHING CLOSED! *TR

Power Train
Filed Jul 30, 201568,300 milesGA

AFTER HAVING THE CAR REPAIRED FROM A RECALL, THE 6TH TIME FOR REPAIR; THE CAR BROKE DOWN AND HAD TO BE TOWED TO THE DEALERSHIP. THE TRANSMISSION CONTROL MODULE IS OUT NOW AND IT IS IN THE SHOP FOR THE 7TH TIME RELATED TO THE SAME ISSUE. I CONSIDER THIS CAR DANGEROUS AND WILL ULTIMATELY CAUSE AN ACCIDENT OR DEATH. WHY ARE YOU NOT DOING ANYTHING ABOUT THIS ISSUE. IT IS FOR ALL 2012 FORD FOCUS VEHICLES.

Power Train
Filed Jul 30, 20154,699 milesNJ

7/28/15 WHILE ON HIGHWAY AND DRIVING IN FAST LANE, CAR LOSES ABILITY TO ACCELERATE CREATING VERY DANGEROUS SITUATION. CAN NOT ACCELERATE IN ORDER TO MOVE INTO SAFER LANE. MANAGES TO GET OFF RODA AND DRIVE SLOWLY TO REPAIR SHOP. CAR SHUDDERS AND NEARLY STALLS. CHECK ENGINE LIGHT ON BUT NOT BLINKING. REPAIR SHOP GETS TRANSMISSION CODE P090C. CAR IS TOWED FOLLOWING MORNING AND REPAIR SHOP CHECKS AGAIN AND FINDS SAME CODE AND CHECK ENGINE LIGHT STILL ON. 7/30/15 CUSTOMER SPEAKS TO SERVICE DEPT MANAGER NAMED JOHN EXPLAINING ALL OF THE ABOVE. AGREES CAR IS UNSAFE AND WHEN ASKED IF HE WOULD LET HIS DAUGHTER DRIVE IT, HE REPLIES NO. STILL WON'T REPAIR CAR BASED ON CODE PROVIDED BUT AGREES THAT IS THE LIKELY CAUSE. CUSTOMER OFFERS TO PAY FOR REPAIR EVEN THOUGH VEHICLE IS UNDER POWERTRAIN WARRANTY BASED ON LETTER SENT OUT BY FORD AND HE REFUSES SAYING HE DOESN'T WANT TO GUESS AND OFFERS TO KEEP CAR BUT STILL CAN'T RECREATE PROBLEM. IMPLIES THAT CODE WAS CLEARED AND HISTORY ERASED BY "SOMEONE". CUSTOMER SAYS MAYBE THAT SOMEONE JUST MIGHT BE THE DEALER'S OWN MECHANIC TRYING TO AVOID REPAIR SINCE THEY HAVE SO MANY CARS WITH TRANSMISSION ISSUES. CUSTOMER EXPLAINS THAT DEALER THEORY ON ERASURE OF CODES IS SUSPECT SINCE REPAIR SHOP RETAINED CODE INFO, AND TOWED CAR. ASKED WHY WOULD THEY DO THAT IF THE CHECK ENGINE LIGHT WASN'T ON AND WHY WOULD THE REPAIR SHOP ERASE IT. MORE LIKELY LAZY TECH AT DEALER DID IT. DEALER STILL WANTS TO PLAY WAIT AND SEE. IT COULD TAKE THOUSANDS OF MILES BEFORE ISS

Power Train
Filed Jul 30, 201545 milesMI

MY TRANSMISSION DOESN'T WORK RIGHT AND NEVER HAS, FROM THE MINUTE I DROVE IT OFF THE LOT. IT JERKS, VERY HARD AT TIMES, IT SHUDDERS, AND WORST OF ALL, IT HESITATES, SO WHEN YOU PULL OUT AT TIMES YOU PRAY IT KICKS IN BEFORE YOU END UP GETTING HIT AND KILLED. I TOLD MY SON AFTER LESS THAN SIX MONTHS OF OWNING THIS CAR THAT IF I GET KILLED BECAUSE OF IT, I WANT HIM TO SUE FORD. THEY REFUSE TO FIX IT BECAUSE THEY DON'T STAND BEHIND THEIR PRODUCTS! THEY DON'T CARE IF CONSUMERS GET HURT OR KILLED, OBVIOUSLY. IT LOOKS GOOD AND RIDES GOOD, BUT IS A LEMON BECAUSE OF THE TRANS. THEY MAINTAIN THAT IT ONLY MAKES IT MISERABLE TO DRIVE, BUT THEY DOUBT YOU'LL GET KILLED, SO REFUSE TO HELP. THESE ARE SOME SORT OF TRANSMISSIONS THAT WERE CONVERTED FROM MANUAL TO AUTOMATIC AND NOT VERY WELL, AT THAT. I'VE BEEN TO THREE DEALERS AND THEY WON'T HELP, SAYING THEIR HANDS ARE TIED BECAUSE CORPORATE DOESN'T FEEL IT'S GOING TO KILL ANYONE. I THOUGHT I WOULD BUY A FORD, BEING FROM SE MI. TALK ABOUT MISGUIDED LOYALTY! JUST BECAUSE NOBODY'S BEEN KILLED YET DOESN'T MEAN IT WON'T HAPPEN. IT DOESN'T WORK, PLAIN & SIMPLE. AND IF IT'S THIS POOR NOW, WHAT WILL HAPPEN IN ANOTHER YEAR OR TWO? I AM BEYOND DISGUSTED AND COMPLETELY FRUSTRATED WITH THIS UNCARING COMPANY WHO SELLS YOU JUNK FOR TOP DOLLAR AND THEN REFUSES TO HELP YOU WITH A PROBLEM THAT IS TOTALLY AND COMPLETELY THEIR FAULT!

Engine
Filed Jul 29, 201530,000 milesVA

THERE WAS A LOSS OF POWER IN FEBRUARY WHEN I WAS DRIVING SO I TOOK MY CAR TO FORD AND APPARENTLY THERE WAS A PROBLEM WITH THE TRANSMISSION. HOWEVER, TWO DAYS AGO (JULY 27TH), MY CAR STOPPED WORKING COMPLETELY WHILE I WAS DRIVING. I WAS REALLY SCARED SINCE ALL POWER WAS OFF. THEN I HAVE TO TRY SEVERAL TIMES TO TURN ON MY CAR AGAIN. THERE WAS A LOSS OF ALL CHANGES, REVERSE POSITION DID NOT WORK. TOOK THE CAR TO THE DEALER AGAIN AND I AM WAITING FOR AN ANSWER. I DO NOT WANT TO DRIVE THE CAR UNTIL I KNOW IT IS COMPLETELY SAFE TO DRIVE IT. I HAVE A KID SO THIS SITUATION IS VERY DANGEROUS FOR ME...UPDATED 05-10-16 *BF UPDATED 12/13/2017*CN

Power Train
Filed Jul 29, 201550,000 milesVA

WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.

Unknown or Other
Filed Jul 28, 201560,000 milesNY

I BOUGHT A 2012 FORD FOCUS 2 YEARS AGO, SINCE OWNING THE CAR I HAVE EXPERIENCED MAJOR SAFETY ISSUES. DOING 55MPH IN MY HOME TOWN MY TRANSMISSION FAILED AND MY CAR CAME TO A DEAD STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. MY CHECK ENGINE LIGHT CAME ON AS WELL AS MY HILL SIDE ASSISTANT. I WAS ABLE TO PULL INTO A LOT. AFTER THIS INCIDENT AND LEAVING MY CAR OFF FOR 2 MINUTES OR SO, I BEGAN TO DRIVE AND MY RPM'S JOLTED INTO THE 7,000'S AND MY CAR ACCELERATED UNCONTROLLABLY PUSHING MY SPEED TO OVER 50 WHEN I WAS ONLY DOING 30. AFTERWARDS MY VEHICLE ONCE AGAIN DE-ACCELORATED IN THE MIDDLE OF A BUSY ROAD AND CAME TO A STOP. I HAVE BROUGHT MY CAR BACK TO FORD 3 TIMES IN THE LAST 2 YEARS WITH ISSUES DUE TO ACCELERATING, JERKING, HESITATION AND FAIL TO SHIFT. THIS ACCIDENT HAD ALMOST COSTED ME AND OTHERS OUR LIVES. FORD FAILED TO ASSIST ME IN THE MATTER AND TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT THE WAY THE FORD'S ELECTRIC AUTOMATIC TRANSMISSION SYSTEM IS MADE. THIS CAR IS A DANGEROUS VEHICLE AND BY NO MEANS SHOULD BE APPROVED TO BE DRIVEN OR SOLD UNDER THESE CIRCUMSTANCES. AFTER FURTHER INVESTIGATION I REALIZED I'M ONE OUT OF THOUSANDS WHO HAVE HAD THE SAME ISSUES WITH FORD FOCUS' PURCHASED BETWEEN 2010-2013.

Steering1 injured
Filed Jul 27, 20151,000 milesMD

THE FORD FOCUS 2012 SE HATCHBACK, SPORT SUSPENSION. THE CHROME SURFACE ON THE STEERING WHEEL BEGAN TO PEEL OFF AND FLAKE SOON AFTER PURCHASE. THE SHARDS ARE METALLIC AND SHARP, AND HAVE CUT MY FINGER WHILE DRIVING. THE PROBLEM IS A MAJOR IRRITANT SINCE THIS PROBLEM IS LOCATED ON SURFACES THAT HAVE BUTTONS AND ARE USED TO CONTROL VARIOUS FEATURES. I ATTEMPTED TO MAKE A WARRANTY CLAIM ON THE ISSUE BUT OURISMAN FORD, ALEXANDRIA VA DECLINED THE CLAIM. MANY OTHER FORD OWNERS SEEM TO HAVE SIMILAR PROBLEMS BASED ON ONLINE RESEARCH. FORD SHOULD OFFER TO REPLACE THIS INEXPENSIVE PART WHICH AFFECTS DAILY DRIVING.

Power Train
Filed Jul 27, 201534,000 milesGA

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB

Power Train
Filed Jul 27, 201536,000 milesPA

I WAS DRIVING, AND THE TRANSMISSION STOPPED DELIVERING POWER TO THE WHEELS. THE ENGINE WAS RUNNING, AND REVVING WHEN I PUSHED THE GAS PEDAL, BUT NO ACCELERATION. THE TRANSMISSION WAS IN DRIVE. I CHANGED TO L, AND NO POWER. I PULLED OVER AND PUT THE GEAR INTO PARK, BACK TO D, AND NO POWER. I HAD TO RESTART THE ENGINE TWICE, BEFORE THE TRANSMISSION ENGAGED.

Power Train
Filed Jul 27, 20152,000 milesFL

THE TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. ALSO SHUDDERS WHEN STARTING FROM A DEAD STOP. REPORTED TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. DEALER SAID THAT THE TRANSMISSION LEARNS YOUR DRIVING HABITS. THEY DISCONNECTED THE BATTERY FOR A PERIOD OF TIME AND THAT SEEMED TO CORRECT THE PROBLEM TEMPORARILY THEN IT RETURNS TO THE SHUDDERING.

Power Train
Filed Jul 27, 201527,000 milesMA

THE VEHICLE'S TRANSMISSION HAS FAILED THREE TIMES; TWICE IT REQUIRED A NEW CLUTCH AND SEALS, AND ONCE (MOST RECENTLY) IT REQUIRED A NEW TRANSMISSION CONTROL MODULE. IN EACH CASE, THE CAR EITHER STALLED WHILE DRIVING OR BECAME STUCK IN A GEAR (MOST RECENTLY, IN REVERSE).

Engine
Filed Jul 27, 201567,025 milesPA

THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.

Steering
Filed Jul 23, 2015113,000 milesAL

CHROME SURFACE OF STEERING WHEEL TRIM BEGINS TO PEEL WITHOUT CONTACT AND IS EXCEEDINGLY SHARP WHEN IT DOES SO. I HAVE NOW CAUGHT MY FINGER ON IT TWICE, DRAWING BLOOD ON A HIGHWAY TRAVELING 70MPH.

Power Train
Filed Jul 23, 201542,740 milesCO

BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.

Structure › Body
Filed Jul 22, 201539,000 milesAZ

THIS CAR IS RELATIVELY NEW. ALL OF A SUDDEN AND WITH ANY NOTICE, BOTH DOORS ON THE DRIVER SIDE STOPPED WORKING PROPERLY. THEY CLOSE BUT DO NOT LOCK. I HAVE HAD TO DRIVE THE CAR WITH THE DOORS TIED AS THE FORD DEALERSHIP WANTS TO CHARGE ME A LARGE AMOUNT OF MONEY TO REPAIR THE SITUATION. THIS IS A MAJOR SAFETY ISSUE. I CONTACTED THE FORD DEALERSHIP AND THE FORD MOTOR COMPANY. I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE PROBLEM AND THAT I HAD TO REPAIR THE CAR MYSELF. VERY IRRESPONSIBLE BECAUSE THEY HAVE RECALLED THE FIESTA AND THE FUSION FOR EXACTLY THE SAME PROBLEM.

Steering
Filed Jul 22, 201552,000 milesTN

WHILE DRIVING THE VEHICHLE THE STEERING LOCKS UP AND IS VERY HARD TO STEER TO EVEN GET IT OFF THE ROAD. THE INDICATOR IN THE CAR CAME ON AND WARNED OF STEERING MALFUNCTION. LOST ALL POWER STEERING IN THE MIDDLE OF DRIVING DOWN THE ROAD MULTIPLE TIMES. HAD TO TURN VEHICLE OFF TO SEE IF IT WOULD HELP, DID MOMENTARILY BUT CONTINUES TO MALFUNCTION AFTER DRIVING IT. I CAN NO LONGER DRIVE MY VEHICLE BECAUSE IT IS NOT SAFE TO DO SO, NOR CAN I LET MY TEENAGE DAUGHTER DRIVE IT BECAUSE OF THE RISK IT POSES IF IT HAPPENS TO HER WHILE SHE ID DRIVING. IF IT WAS HER, SHE WOULD PROPBABLY WRECK, BECAUSE SHE WOULD NOT KNOW WHAT TO DO. FORD REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM......!!!!

Equipment › Appliance › Air ConditionerFire
Filed Jul 21, 201551,000 milesPA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT IT COULD BE THE AIR CONDITIONER COMPRESSOR AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SMELL OF SMOKE INSIDE THE VEHICLE AND NOTICED THAT THE REAR OF THE VEHICLE WAS SMOKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR CONDITIONER COMPRESSOR AND THE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Power Train
Filed Jul 20, 201567,000 milesMA

ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.

Unknown or Other
Filed Jul 20, 201560,000 milesNV

REAR DOOR LATCH WILL NO LONGER CLOSE CORRECTLY. EVEN AFTER CLOSING WILL COME OPEN WITHOUT USE OF HANDLE.

Power Train
Filed Jul 19, 2015112,000 milesMN

FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.

Power Train
Filed Jul 19, 201529,000 milesMI

PURCHASED CAR MARCH 29TH 2014 WITH 12K MILES. SHORTLY AFTER CAR WOULD SHUTTER CONSISTENTLY UPON ACCELERATION AND NOT EXCEL IN A TIMELY MANNER.ON SEPT 25TH WAS DRIVING AND THE CAR AND IT DID NOT WANT TO MOVE FROM A STOP. RPM WOULD WOULD JUST GO TO 4 OR 5 AND EVENTUALLY ENGAGE. I WAS ABLE TO DRIVE IT A MILE HOME AND PARK IT. TOOK IT TO THE FORD DEALER A FEW DAYS LATER WHEN THEY COULD GET IT IN. THEY REPLACED THE BODY CONTROL MODULE $744.68. DROVE IT HOME AND THE NEXT DAY IT WAS WORSE. CALLED THE DEALERSHIP BACK AND THEY TOLD ME SINCE IT WAS A TRANSMISSION ISSUE THEY COULD NOT GET IT IN FOR THREE WEEKS. I DROVE IT LIKE THIS FOR MONTHS. MARCH 2015 I TOOK IT TO A DIFFERENT FORD DEALERSHIP AND THE DIAGNOSIS CODE P0902 CAME UP. THEY REPLACED THE CLUTCH ACTUATOR AND UPDATED MY SYNC. $452.65. THEY STATED THE CODE WAS AN SOFTWARE ISSUE. AFTER THAT IT WAS AN INTERMITTENT PROBLEM. DROVE IT HOME AND THE NEXT DAY NOTHING HAD CHANGED. MY SYNC NO LONGER WORKS.TOOK IT BACK TO THAT SAME FORD DEALERSHIP AND THEY NOW WANTED TO REPLACE THE TRANSMISSION CONTROL MODULE $873.41. AND AT THIS POINT I ASKED WHAT IF THIS DON'T WORK IS THERE ANY GUARANTEE? THEY SAID NO. WITH IT BEING AN INTERMITTENT PROBLEM THEY COULD BE ANYTHING. BEFORE I BROUGHT IT BACK THE 2ND TIME THEY MADE SURE THAT THE CHECK ENGINE LIGHT WAS ON SO THAT THEY COULD PUT IT ON THE COMPUTER AND DRIVE IT.I LOVE MY CAR AND JUST WANT IT FIXED. MY CAR NOW HAS 57K MILES AND I CONTINUE TO DRIVE IT NOT KNOWING IF I AM EVER GOING TO BE ABLE TO

Steering
Filed Jul 17, 201531,000 milesAP

LOST STEERING CONTROL, WARNING LIGHT CAME ON TO BRING VEHICLE IN FOR SERVICE. STEERING BECAME VERY STIFF. WAS PASSING AN ACCIDENT ON THE HIGHWAY WHEN THIS HAPPENED, SCARED ME, WAS NOT SURE WHAT WAS HAPPENING. BROUGHT IT IN FOR SERVICE, FOUND OUT I NEEDED TO REPLACE MY STEERING RACK AND PINNON, ELECTRONIC COMPONENTS, WILL COST ME 3,400.00 (CDN). WARRANTY RAN OUT ONE MONTH PRIOR. ONE MONTH EARLIER MY TRANSMISSION SEAL WENT AND NOW THIS, NOT VERY HAPPY WITH FORD AT ALL. FIRST NEW CAR I HAVE BOUGHT AND MAY BE THE LAST.

Steering
Filed Jul 17, 201585,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Structure › Body1 injured
Filed Jul 17, 201590,500 milesAZ

RIGHT-SIDE PASSENGER DOOR LATCH FAILED WHILE DRIVING ON FREEWAY. DOOR FLEW OPEN AND WOULD NOT RE-CLOSE. MY CHILD INJURED HER ARM WHEN THE DOOR BOUNCED BACK. THIS IS THE SECOND DOOR LATCH TO FAIL IN LESS THAN A WEEK.

Structure › Body
Filed Jul 17, 201590,500 milesAZ

DRIVER DOOR LATCH FAILED AND FLEW OPEN WHILE DRIVING. DOOR WOULD NOT STAY CLOSED.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 15, 20156,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE REAR PASSENGER DOOR LATCH FAILED. THE CONTACT HAD TO STRAP THE REAR DOOR DOWN WITH THE PASSENGER DOOR LATCH IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Engine
Filed Jul 15, 201555,000 milesTN

(AUTOMATIC HATCHBACK) THE CAR ROLLS BACK WHEN IN GEAR, ON A STEEP HILL. SHIFTING GEARS, IT WILL HESITATE ON THE HIGHWAY AND WILL JUMP GEARS AND STUDDER. A FEW DAYS AGO I WAS TRYING TO BACK OUT OF MY DRIVEWAY TO GET TO WORK AND WHEN I PUT IT IN REVERSE, THE CAR DIDN'T MOVE WHATSOEVER, SO I PUT IT IN DRIVE TO TEST AND SEE IF IT WAS WORKING, AND IT GOT IN 1ST GEAR JUST FINE.SO I TRIED TO REVERSE AGAIN WITH THE SAME ISSUE. THEN THE ENGINE LIGHT ILLUMINATED, SO I LEFT THE CAR AND GOT A RIDE TO WORK, HOWEVER THAT NIGHT WHEN I CAME HOME, I TESTED THE CAR OUT AGAIN AND SAME PROBLEM, HOWEVER A MESSAGE POPPED UP "TRANSMISSION IS NOT IN PARK (P)" AND I HAD IT IN REVERSE, SO I PUT IT IN DRIVE AND THE SAME MESSAGE POPPED UP. NOW I CANNOT GET IT TO MOVE AT ALL. WHILE IN DRIVE, IT WILL REV UP, BUT IT WILL NOT MOVE! IT WILL START UP NO PROBLEM, AND SOMETIMES IT WILL DRIVE, BUT IT WILL LOSE POWER AND NOT MOVE AGAIN.

Structure › Body
Filed Jul 15, 201517,953 milesCA

DOOR WOULD NOT STAY CLOSED....UPDATED 09/03/15 *BF UPDATED 11/27/2017*CN

Electrical System
Filed Jul 14, 201591,000 milesME

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ODOMETER FAILED TO OPERATE PROPERLY. IN ADDITION, THE FUEL GAUGE FAILED TO INDICATE THE ACCURATE FUEL LEVEL READINGS, WHICH CAUSED THE VEHICLE TO BE LOW ON FUEL AND SHUT OFF. THE CONTACT ALSO STATED THAT THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED ON FOUR OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Fuel/Propulsion System
Filed Jul 13, 201562,000 milesTX

CAR STALLED AND LOST POWER WHILE DRIVING, WAS ABLE TO COAST INTO A PARKING LOT. CAR WOULD NOT RESTART, AND HAD IT TOWED TO THE DEALER. DIAGNOSED AND SAY THE PURGE VALVE FAILED AND THAT THEY NEED TO REPLACE FUEL PUMP, AND TANK, FOR $2K.

Structure › Body
Filed Jul 13, 201590,400 milesAZ

CORNERING AT 10-15 MPH AND FRONT DRIVER DOOR LATCH MADE A POPPING NOISE AND DOOR FLEW OPEN. DOOR WILL NO LONGER LATCH AND LOCK.

Power Train
Filed Jul 12, 201547,781 milesTN

WE HAVE BEEN EXPERIENCING ON MULTIPLE OCCASIONS A TRANSMISSION SHUDDER AND LOSS OF ACCELERATION DURING SHIFTING.

Steering
Filed Jul 11, 201559,000 milesAL

POWER STEERING ASSIT POPS UP THE DAY AFTER PURCHASING AND RESTARTED CAR. ISSUE WENT AWAY UNTIL AFTER USED CAR LOT WARRANTY RUNS OUT. ISSUE SEEMED TO ONLY HAPPEN IN THE WARMER MONTHS OF THE YEAR. HAS HAPPENED APPROXIMATELY 40-50 TIMES. FINALLY COMPLETELY WENT OUT ON JUNE 10TH 800 MILES AWAY FROM HOME WHILE MY WIFE AND KIDS WE ON A TRIPPED TO SEE HER PARENTS. HAD TAKEN CAR TO DEALERSHIP NUMEROUS TIMES OVER ISSUE SINCE WE PURCHASED AND THEY FINALLY ACKNOWLEDGED THAT THERE IS AN ISSUE BUT THEIR HANDS ARE TIED TIL I PAY THE $1850 OR A RECALL HAPPENS. SO RIGHT NOW IM STROKING A CAR NOT ON ONE BIGASS PAPER WEIGHT. HOPEFULLY THEY WILL DO A RECALL BEFORE THEY MEET THEIR"BLOODSHED QUOTA"! ITS SAD PROFIT MARGINS ARE MORE IMPORTANT THAN THE SAFETY OF THEIR CUSTOMERS. HEY FORD YOU MIGHT WANT TO TAKE CARE OF YOUR CUSTOMERS BEFORE YOU KILL OFF CLIENT BASE!!!!

Steering
Filed Jul 10, 201541,100 milesMN

DRIVING 2012 FORD FOCUS ON HIGHWAY JULY 29,2015. MILEAGE 41,100. WARRANTY JUST EXPIRED. WHILE DRIVING 55MPH, STEERING WHEEL LOCKED, ALMOST IMPOSSIBLE TO STEER CAR OVER TO ROADSIDE. DASH MESSAGE READ STEERING ASSIST FAULT, SERVICE REQUIRED. ONCE STOPPED TURNED CAR OFF, THEN STARTED CAR AGAIN; STEERING RETURNED TO NORMAL. AFTER FIRST OCCURRENCE OF FAULTY STEERING, OTHERS BEGAN 3 DAYS LATER: JULY 2, 2015; STEERING LOCKED AFTER PULLING INTO PARKING LOT,SLOW SPEED; TURNED CAR OFF, STARTED UP,STEERING WORKED AGAIN JULY 6, 2015, STEERING LOCKED ON START-UP; THIS OCCURRED TWICE AFTER TURNING OFF/ON. JULY 6, 2015, TOOK CAR INTO DEALER(NORTHSTAR FORD IN DULUTH MN), WHERE I BOUGHT CAR NEW. NORTHSTAR TOOK CARE OF ANOTHER RECALLTRANSMISSION, REPORTEDLY REPROGRAMMED. UPON NORTHSTAR INSPECTION, DEALER SAID POWER STEERING WAS WORKING FINE, BUT FURTHER INSPECTION REVEALED CAR NEEDS A WHOLE NEW STEERING RACK, TO COST ME $2,300 TO REPAIR (STATED THAT WARRANTY EXPIRED, NO RECALL ON THIS MODEL). I DECLINED REPAIR, AFTER PAYING $100+ FOR DIAGNOSIS. I FELT STRONGLY THAT THIS IS A CLEAR DEFECTION IN 2012 FORD FOCUS. AFTER RESEARCHING I FOUND NUMEROUS COMPLAINTS OF 2012 FOCUS STEERING MALFUNCTIONS, AS WELL AS REPORTS OF NHTSA CLOSELY FOLLOWING THE 2012 FOCUS STEERING ISSUES AND CALIFORNIA CLASS ACTION LAWSUIT FILING FOR FORD FOCUS 20102-2014. DRIVING LITTLE AS POSSIBLE HOPING NHTSA WILL ISSUE RECALL ON THE STEERING PROBLEM SOON. JULY 7, 2015; AFTER PARKING, STEERING LOCKED UP WHEN PULLING OUT. TURNED

Steering
Filed Jul 10, 201541,000 milesMN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO MERGE THE VEHICLE TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Unknown or Other
Filed Jul 10, 201555,000 milesNM

THIS VEHICLE HAS A PRETTY SIGNIFICANT ENGINE SHUDDER AS WELL AS A RATTLING NOISE BETWEEN FIRST AND SECOND AND SECOND AND THIRD GEARS. VEHICLE AT TIMES FEELS LIKE IT IS GOING TO STALL OUT. THIS IS A SAFETY ISSUE IN ALL INTERSECTIONS AND THIS VEHICLE SHOULD BE RECALLED.

Vehicle Speed Control
Filed Jul 9, 201540,000 milesCT

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS ENGAGED INTO THE DRIVE GEAR AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Jul 9, 201541,000 milesPA

WHILE DRIVING THE CAR EXPERIENCED SUDDEN FAILURE OF THE POWER STEERING. I HAD TO PULL OVER AND TURN THE VEHICLE OFF FOR SEVERAL MINUTES AND RESTART THE CAR TO GET MOVING AGAIN WITH NORMAL STEERING.

Power Train
Filed Jul 8, 201540,000 milesMI

DURING TIMES OF FREQUENT STOP AND GO (ACCELERATING AND DE-ACCELERATING) THE CAR SHUDDERS AND ACTS LIKE IT IS GOING TO STALL. IT DOES NOT ACCELERATE OR DE-ACCELERATE PROPERLY SOMETIMES. I DID NOT NOTICE UNTIL ABOUT 40,000 MILES AND HAVE HAD THIS PROBLEM EVER SINCE. SOME MODEL OF FORD FOCUSES ARE UNDER RECALL, HOWEVER WHEN I WENT TO THE DEALER THEY SAID MY CAR SPECIFICALLY WAS NOT BEING RECALLED YET IT WAS EXHIBITING THE SAME ISSUES.

Seats
Filed Jul 7, 201533,000 milesMI

WHY ISN'T THERE A MANUAL RELEASE ON A POWER SEAT? THE DRIVER'S SEAT IN MY 2012 FOCUS SEL CONTINUALLY BLEW FUSE AFTER FUSE. THERE IS A SAFETY PROBLEM WHEN THE POWER SEAT BLOWS A FUSE CAUSING THE DRIVER'S SEAT TO AUTOMATICALLY MOVE FORWARD TO THE MOST FORWARD POSITION PUTTING THE DRIVER ON TOP OF THE STEERING WHEEL. IF THE AIR BAG HAD BEEN INFLATED I WOULD HAVE BEEN KILLED. WHY AREN'T THE MANUFACTURERS REQUIRED TO HAVE A MANUAL RELEASE ON A POWER SEAT?

Power Train
Filed Jul 7, 201520,000 milesIN

STARTING THIS PAST WINTER, MY FORD FOCUS'S TRANSMISSION SHAKES, SHUDDERS, AND SLIPS, ETC CONSISTENTLY WHEN STARTING FROM A DEAD STOP. THE FIRST TIME IT HAPPENED, THE VEHICLE ACTUALLY WOULDN'T ACCELERATE. I'VE HAD IT IN TO FORD AND THEY MADE THE PROBLEM A LITTLE BETTER BUT THE VEHICLE STILL NOTICEABLY SHAKES WHEN ACCELERATING. IT CAN ALSO BE VERY HESITANT TO ACCELERATE WHEN AT HIGHER SPEEDS AS WELL. FORD HAS CHECKED THE ISSUE AGAIN AND SAYS THAT ITS "WITHIN TOLERANCE". I FIND IT ABSURD THAT THEY WOULD CONSIDER WHAT MY CAR DOES TO BE ACCEPTABLE. THIS IS BOTH ANNOYING AND A SAFETY CONCERN CONSIDERING THE ACCELERATION IS NOT ALWAYS THERE THE WAY IT SHOULD BE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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