2012 Ford Focus complaints

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND STARTED VIBRATING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

I PURCHASED THIS VEHICLE NEW. I HAVE HAD MY TRANSMISSION REPLACED FOUR TIMES PLUS THE ORIGINAL MAKES 4. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. PAUL MILLER FORD IN LEXINGTON, KY HAS HAD PARTS ORDERED SINCE 08-08-15. I WAS TOLD IT COULD TAKE UP TO 3 MONTHS FOR PARTS TO ARRIVE. I ASKED FOR A REPLACEMENT VEHICLE WHILE WAITING ON PARTS. I WAS INFORMED FORD MOTOR CO. SAYS THERE ARE NO SAFETY ISSUES & MY FORD FOCUS IS SAFE TO DRIVE AND DENIED A LOANER VEHICLE. ON 08-31-15 WHILE DRIVING TO WORK, MY VEHICLE STALLED IN THE CENTER LANE OF TRAFFIC, I COULD NOT ACCELERATE. I WAS IN FEAR OF MY LIFE! MY TRANSMISSION LIGHT CAME ON & STAYED ON FOR 2 DAYS. MY VEHICLE CONTINUES TO MISS GEARS, JERKS, SPUTTERS, LUNGES & GEARS DOWN. I EXPLAINED TO PAUL MILLER FORD WHAT HAD HAPPENED AFTER BEING CONTACTED ABOUT REPLACEMENT PARTS. SORRY, CAN'T DO NOTHING ABOUT THAT! HOW CAN THIS BE A SAFE VEHICLE TO DRIVE? WHY HASN'T THERE BEEN A RECALL? ARE YOU WAITING FOR LIVES TO BE LOST?

MY WIFE AND CHILD WERE AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN AND THE GAS PEDAL WAS PRESSED, THE VEHICLE DID NOT MOVE ONLY REVVED CAUSING THE MAN BEHIND HER TO INCH VERY CLOSE BEHIND DUE TO THE LIGHT THEN HONKING HIS HORN AND YELLING. IN ADDITION, AFTER MY WIFE AND CHILD RETURNED HOME, I WENT TO RUN TO THE STORE ONLY TO FIND THAT THE VEHICLE DOES NOT TURN OVER, NOT EVEN SOUND LIKE ITS ATTEMPTING TO AS THERE IS NO NOISE WHEN TURNING THE KEY. I BELIEVE THE VEHICLE DOES NOT RECOGNIZE WHAT GEAR IT IS IN, THUS WILL NOT START AND HAS ALWAYS HAD ERRATIC SHIFTING AND LURCHING TENDENCIES. I DO NOT KNOW WHAT TO DO NOW, I HAVE A FAMILY OF FIVE I SUPPORT AND NO MONEY TO FIX THIS. HOW AM I GOING TO GET TO WORK!!! I STILL HAVE 5 YEARS TO PAY ON THIS...UGHHH. TRAPPED

DISCOVERED DRIVERS SIDE DOOR WILL NOT CLOSE, STAY SHUT, LATCH, OR LOCK PROPERLY. DOOR MAY BE PULLED OR PUSHED OPEN WHEN PARKED OR AT ANY SPEED AND LATCHING MECHANISM WILL NOT KEEP DOOR IN PLACE. THIS IS A HIGHLY CONCERNING SAFETY ISSUE AS THIS RESULTED IN RECALLS FOR THE EXPLORER, 2011-2014 FIESTA, 2013-2014 FUSION, AND 2013-2014 MKZ WITH THE SAME EXACT MECHANISM.

WHILE DRIVING DOWN THE FREEWAY THE CAR STARTED TO COAST AND ENGINE WENT TO AN IDLE. THE INDICATOR FOR TRANSIMISSION POSITION WENT BLANK. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME. THE NEXT WEEK I WAS PULLING OUT INTO TRAFFIC AND IT DID THE SAME THING AND WAS ALMOST BROADSIDED BY A DELIVERY VAN. THE CAR MOVED OUT INTO TRAFFIC AND THEN STOPPED FOR ALMOST 2 MINUTES. LATER DOWN THE ROAD IT CUT OUT ON THE HIGHWAY AGAIN, TWICE MORE ON A SIDE STREET, AND THEN AGAIN AS I WAS NEAR THE DEALERSHIP. I TOOK IT DIRECT TO THE DEALERSHIP WHERE THEY PERFORMED A COMPUTER UPGRADE. I RECEIVED NO NOTICE OF THIS ISSUE FROM FORD. I COULD HAVE BEEN SERIOUSLY HURT OR KILLED BY THIS AND NOW KNOW IT IS A KNOWN ISSUE AT FORD. THEY NEED TO ADDRESS THIS ISSUE FOR ALL OWNERS OF THE VEHICLE AS IT HAPPENS SUDDENLY WITH NO WARNING.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND ON TO RESET THE COMPUTER DUE TO THE FAILURE, BUT IT PROGRESSED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

REAR PASSENGER DOOR WILL NOT LATCH.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND SEALS NEEDED TO BE REPAIRED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FRACTURED. AS A RESULT, THE CONTROL MODULE AND THE ENGINE BLOCK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTIPROCONTACT TIRES, SIZE: 215/50/R17 (NA). WHILE PARKED, THERE WAS AN EXPLOSIVE NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE BLEW OUT AND DEFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 300.

DRIVER'S SIDE CAR DOOR SWUNG OPEN IN PARKING LOT. DOOR WILL NOT CLOSE OR LATCH AT ALL. COULD HAVE CAUSED INJUY OR DAMAGE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 25 MPH, THE ENGINE VIBRATED AND THE CONTACT COULD HEARD A METAL TO METAL GRINDING NOISE. IN ADDITION, THE VEHICLE WOULD ROLL BACK AND LOSE POWER WHEN STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A TRANSMISSION FAILURE. THE TECHNICIAN CLEANED THE ENGINE AND REPLACED THE CLUTCH AND RINGS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.

MY CAR STARTED STALLING WHILE I WAS DRIVING IT BACK FROM WORK YESTERDAY. IT HAPPENED QUITE A FEW TIMES ON MY 1 HOUR AND 15 MINUTE DRIVE HOME. I WOULD HAVE TO PUSH THE ACCELERATOR QUITE HARD TO GET IT TO MOVE. I HAVE AN APPOINTMENT SCHEDULED FOR TUESDAY AT THE DEALER TO GET IT CHECKED OUT, BUT THIS IS VERY CONCERNING FOR ME. THERE WAS ALSO ONE ISOLATED INCIDENT LAST WEEK WHERE I HAD IT ON DRIVE AND PRESSED THE ACCELERATOR AND IT WOULD NOT MOVE. I KEPT PRESSING IT AND IT STARTED TO DRIVE AFTER ABOUT 30 SECONDS.

MY 2012 FORD FOCUS HAS BEEN REALLY MESSING UP LATELY. AFTER HAVING IT REPROGRAMED SINCE IT WAS SHUTTERING AND SUCH... ON 3 OCCASIONS THIS CAR HAS COMPLETELY FALLEN OUT OF GEAR, TWICE WHILE I AM GOING FULL SPEED AT APPROX 50 - 55 MILES/HOUR. THE DISPLAY BEGINS FLASHING AND THEN COMPLETE LOSS OF ACCELERATION. I HAVE HAD TO COAST INTO A TURN AND TURN OFF THE ENGINE AND THEN TURN IT BACK ON AND IT WOULD GO BACK INTO GEAR AND EVERYTHING WOULD BE FINE. THE FIRST TIME THIS HAPPENED I CALLED THE FORD DEALERSHIP IN MY TOWN AND SPOKE TO THEM ABOUT THIS AND ASKED THEM TO LOOK INTO WHY MY ENGINE WOULD LOOSE POWER COMPLETELY AND HE SAID THAT HE WOULD LOOK INTO IT AND NEVER RETURNED MY CALL. ON THE SECOND EVENT THE DRIVE INDICATOR D FLASHED AND THE ENGINE LIGHT CAME ON AND COMPLETE LOSS OF ACCELERATION (50-55MPH) AND THEN I COAST TO A TURN AND SHUT OFF THE ENGINE AND TURN IT BACK ON AND AM ABLE TO PUT IT INTO DRIVE BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. I CALL THE FORD DEALERSHIP AND THEY HAVE ME BRING IT IN AND THEY LOOK AT IT AND DISCOVER IT NEEDS A NEW TCM SO THEY ORDER THE PART AND THEN I TAKE THE CAR HOME. THE NEXT DAY I AM IN TOWN SHOPPING AND I TURN INTO A PARKING PLACE AND WHILE I AM IN THE PROCESS MY CAR MAKES A CLINKING, SCREECHING SOUND AND THEN ACTS LIKE IT HAS FALLEN BACK OUT OF GEAR AGAIN! THIS TIME IT DOES NOT GO BACK INTO GEAR SO I CALL THE DEALERSHIP AND THEY HAVE IT TOWED TO THEM AND THEN THE TCM WAS PUT INTO IT. I AM NOW ACTUALLY SCARED OF DRIVING THIS CAR. SO,

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT, THE CONTACT RAN OVER A CONCRETE CURB. THE VEHICLE RESTARTED AFTER THE INCIDENT, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TCM SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

I WAS DRIVING IN STOP AND GO TRAFFIC IN A CONSTRUCTION ZONE. WE WERE STOPPED, THEN IT LOOKED LIKE THE TRAFFIC WAS MOVING SO I STARTED MOVING, I WAS ONLY IN FIRST GEAR THEN THE JEEP IN FRONT OF ME STOPPED SUDDENLY, SO I HIT THE BRAKES, BUT I DIDN'T STOP I JUST KEPT MOVING AND RAN INTO THE TIRE OF THE JEEP. I COULDN'T UNDERSTAND WHY I DIDN'T STOP BECAUSE I WASN'T EVEN GOING THAT FAST. . THE HOOD FOLDED INTO THE ENGINE, SO I WAS NOT ABLE TO START THE CAR. I PUT THE CAR INTO NEUTRAL AND MEN FROM THE FIRE DEPARTMENT PUSHED IT OVER ONTO THE SIDE OF THE ROAD. I PUSHED THE BRAKES AGAIN AND NOTHING HAPPENED, SO I PULLED UP THE PARKING BRAKE TO MAKE THE CAR STOP ROLLING.

I WAS DRIVING TO AN EARLY MORNING MEETING (5:30AM) WHEN THE DRIVER SIDE DOOR SUDDENLY OPENED WITHOUT WARNING. ONCE THE DOOR OPENED, IT WOULD NO LONGER LATCH. THE CAR DOOR HAD TO BE MANUALLY HELD FIRMLY CLOSED FOR THE DURATION OF THE TRIP. WITH EVERY TURN, THE DOOR WOULD ATTEMPT TO FLY OPEN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.

MY 2012 FORD FOCUS HAS A FAULTY BACK DRIVER SIDE DOOR THAT WILL NOT CLOSE. HAD TO TAKE TO DEALER AND PAY $503.00 TO REPAIR THIS PROBLEM. ACCORDING TO FORD THE FIESTA HAS DISPLAYED THIS SAME PROBLEM; HOWEVER, MY PARTICULAR VIN NUMBER HAS NOT BEEN INCLUDED IN THIS RECALL. "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY." "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID. NO INFORMATION ABOUT THE RECALL HAS BEEN POSTED ON THE WEB SITE OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINSTRATION, WHICH OVERSEES VEHICLE SAFETY IN THE U.S. "IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY." LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS. "FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROC

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPENING THE REAR DRIVER SIDE DOOR, THE CONTACT ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH AND REMAINED CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH ASSEMBLY WAS INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVEN AFTER THE VEHICLE WAS TURNED OFF. AS A RESULT, THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE WINDSHIELD WIPERS TO TURN OFF. THE FAILURE OCCURRED A SECOND TIME AND THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

THE DRIVER SIDE DOOR LATCH WOULD NOT ENGAGE. DOOR CAN SWING OPEN AND SHUT WHILE DRIVING.

EARLY 2013, EXPERIENCED DAILY VIOLENT "SHUDDERING" WHILE ACCELERATING FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS AND ANY KIND OF INCLINE. FORD SERVICE DEPT. DIAGNOSED MY CAR ON 8/28/13 AS NEEDING A NEW CLUTCH WHICH WAS ON BACK-ORDER DUE TO HIGH-DEMAND. ON 9/17/13, MY CLUTCH WAS REPLACED. SLOWLY THE SHUDDERING RETURNED AND MARCH OF THIS YEAR (2015), IT WAS AGAIN SHUDDERING VIOLENTLY. ON 3/26/15, FORD SERVICE DEPT. DIAGNOSED MY CAR AS NEEDING THE TRANSMISSION TO COME FULLY OUT AND BE REPAIRED. ON 5/5/15, THE TRANSMISSION WAS REMOVED AND BOTH INPUT SHAFT SEALS WERE FOUND TO BE LEAKING. THE SEALS WERE REPLACED AND THE CLUTCH ASSEMBLY WAS CLEANED. ALMOST IMMEDIATELY THEREAFTER, THE CAR STARTED SHUDDERING AGAIN AND ON 8/14/15 AS I DROVE WITH MY TODDLER IN THE BACKSEAT, THE CAR STARTED SHUDDERING AND LOST POWER AS I WAS EXITING THE FREEWAY AND AN ALARM SOUNDED INSIDE THE VEHICLE WITH A MESSAGE ON THE DASH THAT READ " TRANSMISSION MALFUNCTION - SERVICE NOW". ON 8/17/15, FORD SERVICE DEPT. DIAGNOSED THE TRANSMISSION NEEDED TO AGAIN BE REMOVED AND REPAIRED WHICH IS NOW SCHEDULED FOR 9/15/2015. PLEASE DO NOT WAIT UNTIL SOMEONE DIES BEFORE MAKING FORD DEAL WITH THIS VERY SERIOUS ISSUE. MANY FORD FOCUS OWNERS ARE LOSING POWER WHILE DRIVING ON THE FREEWAY. THIS WOULD BE VERY SCARY, NOT TO MENTION POTENTIALLY VERY DANGEROUS IF THIS HAPPENED TO ME WHILE DRIVING THE VERY BUSY L.A. FREEWAYS WITH MY TODDLER TO/FROM SCHOOL/WORK EVERY MORNING AND EVENING.

AFTER STARTING CAR A WARNING BELL SOUNDED AND NOTIFICATION ON DASH SAID "STEERING ASSIST FAILURE". CALLED FORD AND SPOKE WITH SERVICE AND EXPLAINED THE ISSUE. I GAVE HIM MY INFORMATION. HE TOLD ME THAT MY CAR WAS OUT OF WARRANTY AND THIS WOULD BE A OUT OF POCKET EXPENSE FOR THEM TO EVEN DIAGNOSE. HE ALSO ACKNOWLEDGED THAT HE HAS SEEN A "FEW" FOCUS'S WITH THE SAME ISSUE. AFTER RESEARCHING ONLINE THERE ARE NUMEROUS COMPLAINTS OF THE EXACT SAME NATURE. I HAVE CALLED FORD AND AM AWAITING A RETURN CALL FROM THEM. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED IN CALIFORNIA (PHILLIPS ET AL VS FORD MOTOR COMPANY) ON THIS SAME ISSUE. FORD DOES HAVE A RECALL ON THE FUSION #15S18 CONCERNING THIS SAME MALFUNCTION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE LATCH ON THE REAR DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE LATCH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,194. UPDATED 12/03/15*LJ *CN

MY 2012 FORD FOCUS TAKES A DANGEROUSLY SLOW AMOUNT OF TIME TO ACCELERATE ON THE HIGHWAY AND SHUDDERS EXCESSIVELY AND VERY VISIBLY (AT ANY SPEED) WHEN TRYING TO ACCELERATE. THIS CAR IS A SAFETY CONCERN. JUST THIS WEEK IT IS NOT STARTING AT ALL. I RECEIVED A LETTER FROM FORD THAT THERE IS A DEFECT IN THE TRANSMISSION IN MY CAR AND THEY WILL REPLACE IT FOR FREE. I HAVE READ ONLINE THAT THIS DOESN'T FIX THE PROBLEM THAT OTHERS HAVE CONTINUED TO HAVE THESE SAFETY ISSUES EVEN AFTER FORD REPLACES THEIR TRANSMISSION OR TRANSMISSION CLUTCH.

I BOUGHT MY CAR BRAND NEW AND HAVE HAD PROBLEMS WITH THE TRANSMISSION WITHIN A MONTH OF DRIVING IT. THE FIRST TIME I TOOK IT IN THEY REPROGRAMMED THE POWERTRAIN TO FIX SHUDDERING AND ROLLBACK AS WELL AS FIXED THE NAMEPLATE THAT FELL OFF MY CAR. THE TRANSMISSION SEEMED TO SHUDDER WAY MORE THAN BEFORE AFTER THIS. THE SECOND TIME I TOOK IT IN THEY REPAIRED A LEAKY SEAL AND REPROGRAMED THE POWERTRAIN CONTROL MODULE. SINCE THEN IT STILL ROLLS BACK ON SLIGHT INCLINES BUT NOT AS MUCH. ALSO, MY CAR STILL MAKES LOUD GRINDING SOUNDS AS WELL AS SHUDDERS AND HESITATES AT LOW SPEEDS. I'M GOING TO BRING IT IN FOR A THIRD TIME, BECAUSE OF THE EXCESSIVE SHUDDERING, HESITATION AND IS LEAKING TRANSMISSION OIL. BESIDES THE TRANSMISSION PROBLEMS THE QUALITY OF MY CAR SEEMS TO BE AN ISSUE AS WELL, AS WATER SEEMS TO COLLECT INSIDE THE DOORS AFTER IT RAINS. THIS IS VERY FRUSTRATING AS THIS IS MY FIRST BRAND NEW CAR AND MY FIRST TIME BUYING A FORD.

ON AUGUST 20, 2015, I WAS DRIVING MY FORD FOCUS ON ROUTE 38 IN ILLINOIS; DASHBOARD LIGHT CAME ON INDICATING "MALFUNCTION TRANSMISSION SERVICE NOW." IMMEDIATELY, I VISITED THE NEAREST VEHICLE SERVICE REPAIR SHOP AND REQUESTED THAT THE SERVICEMAN CHECK MY TRANSMISSION FLUID. I JUST THOUGHT THAT MAYBE SOMETHING HAPPENED WHILE I WAS GETTING AN OIL CHANGE. THE SERVICEMAN WAS VERY NICE TO CHECK MY VEHICLE AT NO CHARGE. SERVICEMAN SAID, THERE IS AN INTERNAL MALFUNCTION WITH YOUR TRANSMISSION. HE REFERRED ME TO A FORD DEALERSHIP. OF COURSE MY FIRST STEP WAS TO CHECK ON LINE TO VERIFY IF THERE WERE ANY RECALLS ON MY FORD FOCUS SEL. I VISITED THE FOLLOWING WEBSITE (HTTP://WWW.CARS.COM/RECALLS/FORD/FOCUS/2012/. THE SIGHT SHOWED "NHTSA VEHICLE SAFETY RECALLS. RECALL NUMBER 13V523000 RECALL DATE: 10/30/2013. COMPONENT: POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE (TCM.PCM) ON AUGUST 20, 2015 AT 11:12 AM, I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673. I TOLD FOREST (CUSTOMER SERVICE PHONE REP) THE PROBLEM THAT I WAS HAVING WITH MY VEHICLE. HE ASKED IF HE COULD PLACE ME ON HOLD TO CHECK FOR RECALLS; THE CALL WAS DISCONNECTED.. I CALL (800) 392-3673 AGAIN, I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED GABRIEL. GABRIEL INFORMED ME THAT THERE WERE NO RECALLS ON MY VEHICLE. GABRIEL SAID, FORD PROGRAM HAS EXTENDED THE WARRANTY ON MY TRANSMISSION AND IT IS COVERED UP TO $150,000 MILES. WHY IS FORD EXTENDED THE WARRANTY, IF THERE ARE NO PROBLEMS WITH THE TRANSMISSION. WHY WASN'T TH

ON OCTOBER 7TH, 2014 MY CAR (FORD FOCUS 2012) BEGAN EXPERIENCING SOME TRANSMISSION ISSUES. IT WOULD JERK EXTREMELY HARD WHEN THE GAS PEDAL WAS PUSHED. IT WOULD ONLY ACCELERATE A LITTLE BEFORE FINALLY JERKING INTO SECOND GEAR. THE CAR ACTED AS THOUGH IT DIDN'T WANT TO SHIFT GEARS. I TOOK THE CAR INTO THE FORD DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY TOLD ME THAT IT NEEDED A NEW CLUTCH PIECE AND RESEALED THE TRANSMISSION SEALS. AFTERWARDS, THE CAR WAS STILL DOING THE SAME AS BEFORE. I TOOK IT BACK IN JANUARY OF 2015 AND WAS TOLD THAT THERE WAS NOTHING WRONG AND THE CAR WAS PERFORMING TO THE SPECS. AFTER THAT, I CONTINUED EXPERIENCING THE SAME PROBLEMS AND RETURNED WITH THE CAR AGAIN IN LATE MAY OF 2015. THIS TIME THEY SAID THE COMPUTER NEEDED TO BE REPROGRAMMED AND SYNCED AND IT WOULD FIX THE PROBLEM. AFTER I RECEIVED THE CAR BACK IT STILL MADE THE SAME PROBLEMS. ON AUGUST 19, 2015 I WAS AT A STOP SIGN AND PUSHED ON THE GAS WHEN THE CAR SHUTTERED AS IF THE TRANSMISSION WAS GOING TO FALL OUT IT JERKED SO HARD. IT FINALLY ACCELERATED AND STARTED MOVING.

SEVERAL TIMES THE PASSENGER SIDE WINDSHIELD WIPER HAS SNAPPED OFF, MOST OF THE TIME OCCURRING AT SPEEDS FROM 30 TO 65 MPH

I PURCHASED THIS VEHICLE NEW IN MAY 2012. FROM THE START THE TRANMISSIONS SHIFTED ROUGH AND JERKY. I WAS TOLD THAT IT WAS NORMAL FOR THIS TYPE. CONDITIONED WORSENED AND IT WAS TAKEN TO DEALERSHIP IN NOVEMBER 2014. I WAS TOLD THAT IT WAS WITHIN "LIMITS" AND WAS REPROGRAMMED. A FEW MONTHS LATER, I WAS AT A RED LIGHT AND WENT TO ACCELERATE. TRANMISSION SHUTTERED AND CAR DID NOT RESPOND, I WAS REAR ENDED CAUSING 2,000 IN DAMAGE. TRANSMISSION CONTINUES TO SHUTTER AND HESITATE. CAUSES CAR TO LURCH FORWARD OR BACKWARDS FROM A STOP, I TOOK BACK TO DEALERSHIP PURCHSED FROM. I WAS TOLD TO COMPLAIN TO FORD AND MOST LIKELY WOULD ONLY BE REPROGRAMMED AGAIN. THIS IS WHAT HAPPENED. CAR IS UNSAFE TO DRIVE. IF IT SHUTTERS OR MIS SHIFTS AT HIGHWAY SPEED, COULD RESULT IN SERIOIUS INCIDENT. HELP PLEASE.

CAR LOSES POWER WHEN IN DRIVE AT 20MPH ON STREET. PULLED OVER, TURNED ENGINE OFF. RESTARTED NORMALLY. NO PRIOR NOTIFICATION ON DASHBOARD. THE NEXT DAY WHILE IN RUSH HOUR TRAFFIC ON THE FREEWAY CAR LOSES POWER. IT RESUMES ACCELERATION AFTER STALLING FOR APPROX 10 SECS. CHECK ENGINE SIGN APPEARS AFTER RESUMING ACCELERATION. I EXIT THE FREEWAY AND MAKE MY WAY BACK HOME. TRANSMISSION FAILS TWICE WHILE EN ROUTE ON FREEWAY. BOTH OCCASIONS I MANAGE TO MERGE TO THE EMERGENCY LANE WHILE IN NEUTRAL. ONCE IT RESUMED AFTER A FEW SECONDS, ANOTHER TIME I RESTARTED THE CAR AFTER TURNING IT OFF FOR APPROX 10 SECONDS. I TAKE IT TO BOB WONDRIES FORD IN ALHAMBRA FOR TCM REPLACEMENT. TRANSMISSION PROBLEMS RESUME ONE WEEK LATER, WITH SLOW ACCELERATION ON FREEWAY, LOSS OF POWER WHEN DRIVING UPHILL, TRANSMISSION SHUDDERING, AND TRANSMISSION GRINDING.

ON THE DATE OF THE INCIDENT MY FAMILY AND I WERE GETTING ON THE HIGHWAY HEADED TO THE BEACH, WHEN I WENT TO PRESS THE ACCELERATOR TO MERGE ON THE HIGHWAY THE RPMS WENT UP BUT THE CAR LOST ALL ACCELERATION FOR FOR ABOUT 5 SECONDS CAUSING US TO LOSE SPEED WHILE MERGING. THE CAR THEN CHANGED GEAR REALLY HARD AND JUMPED US FORWARD ALMOST CAUSING AN ACCIDENT. THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS BEEN IN 3 TIMES NOW FOR TRANSMISSION/CLUTCH REPLACEMENT. IT WILL RANDOMLY SHUTTER, HESITATE, JERK AND JUMP FORWARD. ON ONE OTHER OCCASION IT ALMOST CAUSED ME TO REAR END A VEHICLE IN FRONT OF ME. THE LAST TIME WE BROUGHT IT TO THE DEALER UPON PICKING THE VEHICLE UP FOR A DUAL CLUTCH REPLACEMENT I WAS TOLD IT WOULD PROBABLY NEED TO GO BACK IN SOON AND BE REPLACED AGAIN. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL AND IS UNSAFE

ENGINE LIGHT WENT ON, STARTING TO GET ON INTERSTATE, CAR WOULD NOT EXCELERATE PAST 30 MILE PER HOUR ALL THE WAY HOME ABOUT 45 MILES

63000 MILES ON CAR. POWER STEERING RACK NEEDS REPLACED. 1800 DOLLARS TO FIX.

WHILE BACKING OUT OF THE DRIVEWAY THERE WAS A COMPLETE LOSS OF POWER STEERING ALONG WITH A WARNING IN THE INFORMATION CENTER: "STEERING ASSIST FAULT -SERVICE REQ'D". THE VEHICLE WAS STEERED TO THE CURB. AFTER THE CAR WAS TURNED OFF AND BACK ON, THE POWER STEERING WORKED NORMALLY. THE CAR WAS TAKEN TO A LOCAL FORD DEALER THE NEXT DAY TO SEE IF ANY COMPUTER CODES WERE REGISTERED. NO CODES WERE FOUND AND THE DEALER HAD NO ADVICE ON WHAT CAUSED THE PROBLEM AND WHETHER OR NOT IT WOULD RECUR.

WHILE AT A DEAD STOP MY CAR FAILED TO RESPOND TO THE ACCELERATOR, TWO TIMES. THE ENGINE WOULD REV AND NOTHING WOULD HAPPEN EXCEPT THAT THE "P-R-N-D-L" INDICATOR ON THE DASH WOULD FLASH. EVENTUALLY THE ENGINE STALLED AND COULDN'T BE RESTARTED FOR 10 MINUTES. THIS IS A SIGN OF OF A FAULTY TCM (TRANSMISSION CONTROL MODULE). 2011 & 2102 FORD FIESTAS AND 2012 FOCUS ARE PRONE TO THIS TYPE OF FAILURE. FORD REPLACED THE TCM UNDER THE EMMISSIONS WARRANTY. I BELIEVE THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED. I HAVE SEEN POSTS ON THE WEB WHERE THIS FAILURE HAPPENS WHILE DRIVING.

THE DRIVERS DOOR LATCH FAILED SO THAT THE DOOR WILL NOT STAY CLOSED. I WAS LUCKY THAT IT OCCURRED IN A PARKING LOT RATHER THAN WHILE DRIVING.

ON AUGUST 4, 2015 I WAS DRIVING MY VEHICLE AND WHEN I WENT TO TURN AT THE RED LIGHT, MY STEERING WHEEL LOCKED UP AND THEN I HEARD A BEEPING SOUND. I LOOKED DOWN AT MY DASHBOARD AND A MESSAGED APPEARED. I WAS UNABLE TO READ THE MESSAGE RIGHT THEN BECAUSE I WAS HAVING TO JERK MY STEERING WHEEL TO GET THE CAR TO MAKE THE LEFT TURN AND NOT RUN UP ON THE CURVE. TRAFFIC WAS COMING SO I COULDN'T JUST STOP IN THE MIDDLE OF THE INTERSECTION. ONCE I GOT TO THE PARKING AREA I READ THE MESSAGE ON THE DASHBOARD AND IT DISPLAYED, "POWER STEERING ASSIST FAULT." AS OF TODAY AUG 14, 2015 I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE AND I AM VERY AFRAID TO DRIVE IT. I HAVE CALLED THE LOCAL DEALERSHIP AND THEY WANT ME TO PAY FOR DIAGNOSTIC BECAUSE THEY SAID THAT THERE'S NO RECALL ON THESES VEHICLES. I REFUSE TO PAY FOR ANY SERVICE BECAUSE MY CONCERN IS THAT THIS IS A SAFETY ISSUE THAT THE FORD COMPANY SHOULD BE RESPONSIBLE FOR. WHEN I CALLED FORD TO REPORT THE ISSUE AND TO SEE IF THERE'S A RECALLED, I WAS TOLD THAT THIS IS THE FIRST THAT THEY HAVE HEARD OF THIS PROBLEM BUT WHEN I RESEARCHED THE ISSUE, I FOUND PLENTY OF COMPLAINTS ABOUT THE 2012 FORD FOCUS. CAN SOMEONE ADDRESS THIS ISSUE BEFORE THERE'S A FATAL ACCIDENT. I WILL BE WILLING TO ALLOW SOMEONE TO COME DRIVE MY VEHICLE, SEE THE MESSAGE THAT APPEARS ON MY DASHBOARD STILL AND INVESTIGATE THE VEHICLE IN ORDER TO SAVE MY LIFE AND SOMEONE ELSE'S LIFE. FORD DEALERSHIP SAYS THAT THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE, WELL, MY VEHICLE IS

WHILE DIRVING OUR 2012 FORD FOCUSE WHICH WAS BOUGHT BRAND NEW, THE TRANSMISSION WOULD START TO SLIP AND CHATTER. IT TOOK LONGER TO ACCERALATE TO SPEED. TOOK TO DEALERSHIP ON 19AUG2012 AND THEY CALIBRATED THE TRANSMISSION. WE DROVE THE CAR UNTIL IT STARTED AGAIN TWO MONTHS LATER. TOOK TO DEALERSHIP ON THE 22 NOV 2013 TO A DIFFERENT CERTIFIED FORD DEALERSHIP AND THEY HAD TO REPLACE A SEAL ON THE CLUTCH WHICH WAS ALLOWING FLUID TO DRIP ON CLUTCH PLATE AND ALLOW TO SLIP WILL DRIVING. DROVE THE CAR AND IT WAS WORKING BETTER. BUT OVER TIME THE CAR STARTED AGAIN AND THEN GOT WORSE. TOOK THE CAR BAKE IN BECAUSE ON THE 9AUG2015 I WAS DRIVING 60 MPH AND THE CAR STARTED TO SLIP AGAIN THEN IT OVER HEATED AND HAD A MALFUNCTION. I HAD LOST ALL MY GEARS ON A HIGHWAY AT 60 MPH. THEY REPLACED SOME PARTS AND WHEN 2 DAYS OF GETTING IT BACK IT IS STARTING TO SLIP AGAIN. I AM CALLING DEALERSHIP IN THE MORNING. THIS IS NOT A SAFE CAR TO DRIVE UNLESS THEY FIX THEIR TRANSMISSION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DID NOT REGAIN STEERING CAPABILITIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,362.

WHEN STARTING FROM A COMPLETE STOP, THE CAR JERKS, SHUTTERS AND THE GEARS GRIND & DESPITE HAVING THIS VEHICLE IN FOR SERVICE OVER 12 DOCUMENTED TIMES, NOTHING HAS EVER BEEN DONE. JUST AS RECENTLY AS 8/4/15 THE TRANSMISSION WAS SERVICED AGAIN, REPLACING THE CLUTCH, AND IT DROVE GREAT FOR JUST UNDER 5 DAYS AND THEN I SIMPLY STOPPED AT A STOP SIGN AND WHEN I WENT TO PULL OUT THE VEHICLE JERKED AND BUCKED, NEARLY STRIKING ANOTHER VEHICLE AND THEN FOR THE 50 MILE DRIVE HOME, THE VEHICLE WOULD GRIND THROUGH THE LOWER GEARS, MAKING DRIVING VERY DIFFICULT. THE VEHICLE IS NOW BACK AT THE DEALERSHIP WITH NO RESOLUTION IN SIGHT, FORD SHOULD JUST RECALL THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED AND WHY ARE WE ALL TO SUFFER BECAUSE FORD IS NO LONGER THE COMPANY THEY USED TO BE, I WILL NEVER OWN ANOTHER FORD VEHICLE AND I AM TRYING TO GET OUT FROM UNDER THIS VEHICLE, BUT WILL DO SO AT A LOSS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS THEN ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,520.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION CONTROL MODULE PROBLEMS. CONSUMER HAS PREVIOUS COMPLAINT ON ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF POWER. WHILE DRIVING, IT SEEMED THE ENGINE WAS NO LONGER CONNECTED TO THE TRANSMISSION. THE CONSUMER STATED THE TRANSMISSION CONTROL MODULE WAS REPLACED. HOWEVER, IT WAS REPLACED WITH THE SAME PART NUMBER AS THE ORIGINAL. *JB

ELECTRONIC POWER ASSIST FAILED AND I HAVE NO POWER STEERING

PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUE

THE CAR SEEMS TO HESITATE AT ACCELERATION FROM PARKED POSITION. I NOTICED A SLIGHT "SKIPPING" OR JUMPING WHILE DRIVING OFF OF THE LOT. SINCE THEN, I HAVE NOTICED THE SAME WHILE DRIVING ON THE HIGHWAY. THE DEALER (USED CAR DEALER IN ALABAMA) TOLD ME "ITS A GOOD DEAL, GOOD CAR"!!!

WHILE DRIVING DOWN THE HIGHWAY THE STEERING STARTED TO ACT WEIRD. IT WOULD GIVE A LOT AND GO TIGHT THEN GIVE AGAIN. A LOT OF PLAY IN THE WHEEL, WHEN IT WAS PERFECTLY FINE BEFORE. THEN AFTER 30 SECONDS OR SO OF THIS, THE INFORMATION LIGHT POPPED UP AND SAID "STEERING FAULT STOP SAFELY". I PULLED OVER TO SIDE OF ROAD AND STOPPED. THEN IT TURNED RED, LOCKED THE STEERING WHEEL AND SAID "STEERING LOSS STOP SAFETY". NOW THE CAR IS STUCK AND I AM ON THE SIDE OF THE ROAD CALLING A TOW TRUCK. IT WENT TO THE MECHANIC WHO DID SOMETHING TO GET THE CAR TO WORK AGAIN, AND 15 MINUTES OF DRIVING THE CAR AGAIN THIS CYCLE REPEATED ITSELF. IT HAS HAPPENED TO ME 3 TIMES AS OF THE WRITING OF THIS MESSAGE. I AM SCARED TO GET BACK IN THE CAR AT THIS POINT AS I HAVE A NEWBORN AND DON'T WANT TO RISK IT. I DON'T KNOW WHAT TO DO. I HAVE TO DRIVE IN ORDER TO GET TO WORK.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL UNIT (ECU) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

MY WIFE WAS DRIVING THE VEHICLE ON THE FREEWAY. SHE HAD OPENED AND CLOSED THE SUNROOF ABOUT AN HOUR BEFORE THE INCIDENT. THERE WAS A LOUD POPPING/BANGING NOISE AND THE SUNROOF SHATTERED. GLASS SHARDS COVERED THE INSIDE OF THE CAR, SOME OF THEM WERE SHARP. WHEN SHE PARKED THE VEHICLE THE GLASS WAS BENT OUT AND NOT DOWN. THERE WAS NO KNOWN IMPACT OF ANY OBJECT WITH THE SUNROOF, IT APPEARS TO HAVE EXPLODED DUE TO A DEFECT.