TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A SHORTAGE IN THE STEERING GEAR BOX, AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/14/16 LN; UPDATED 3/27/18 *JB
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,513.
TL* THE CONTACTS OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT MENTIONED THAT THE REAR LIFTGATE UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LIFTGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
DELAY ON STARTING, CHECK ENG LIGHT ILLUMINATED, VEHICLE IN REVERS AND WOULD NOT MOVE. TURNED VEHICLE OFF, CYCLED KEY AND NOTHING. CYCLED KEY 3-4 MORE TIMES NOTHING. CYCLED KEY HEARD CLICKING NOISE IN DASH AREA, CYCLED KEY ONE MORE TIME, VEHICLE STARTED AND TRANSMISSION ENGAGED, CHECK ENGINE LIGHT WAS ON. DROVE IT BACK TO THE DEALER.
BOUGHT A NEW 2012 FORD FOCUS FOR MY DAUGHTER SO SHE WOULD BE SAFE. SHE JUST MOVED ACROSS THE STATE FOR COLLEGE. WE HAVE HAD CONSTANT SYMPTOMS WITH THE TRANSMISSION AND SHE HAS BEEN ON THE FREEWAY 3 TIMES WHEN THE CAR SUDDENLY JUST COMES TO A CRAWL WITH THE ENGINE SHAKING AND JERKING. THIS MAKES THE CAR UNRESPONSIVE. DEALER UPDATED TCM - PCM AND REPLACED CLUTCH AND THROW OUT BEARING IN AUGUST 2015. SEPTEMBER 2015 SHE LETS ME KNOW THAT WHILE GOING TO SCHOOL ON THE FREEWAY THE CAR DID THE SAME THING, LOSS OF POWER NO CONTROL OF THROTTLE AND THE CAR IS SHAKING AND JERKING. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON AGAIN. JERKING AND SHUDDERING OF THE TRANSMISSION. I'M AFRAID MY DAUGHTER AND OTHERS ARE GOING TO BE SEVERELY INJURED WHEN THIS HAPPENS. NO CONTROL ON THE FREEWAY IS VERY DANGEROUS. I HAVE READ THAT PEOPLE HAVE CHANGED THEIR CLUTCH AND BEARING 5 TIMES? IT DOESN'T SEEM TO FIX THE PROBLEM AND IT APPEARS TO BE A DESIGN FLAW. IT'S LIKE PUTTING A BAND-AID ON AN OPEN ARTERY. PROBLEM HAPPENS AT SLOW AND FAST SPEEDS.
DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.
SEVERE TRANSMISSION SHUDDERING, LURCHING, LACK OF POWER AND SPEED CONTROL ESPECIALLY AT RED LIGHTS. ALTHOUGH I HAVE ENTERED THAT IT OCCURRED 12/12/13, IT ACTUALLY HAS HAPPENED SINCE THE DAY I BOUGHT IT. WHEN MY HUSBAND TOOK THE CAR IN, THE SERVICE DEPARTMENT SAID "MAYBE YOUR WIFE DOESN'T KNOW HOW TO DRIVE AN AUTOMATIC".
SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?
MY FORD FOCUS WAS SOLD WITH A DEFECTIVE PRODUCT.THE TRANSMISSION CONTAINS A DEFECT THAT CAUSES, AMONG OTHER PROBLEMS, TRANSMISSION SLIPS, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, PREMATURE INTERNAL WEAR, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, DELAYED ACCELERATION, DIFFICULTY STOPPING THE VEHICLE, AND, EVENTUALLY, TRANSMISSION FAILURE. THESE CONDITIONS PRESENT A SAFETY HAZARD BECAUSE THEY SEVERELY AFFECT MY ABILITY TO CONTROL THE CAR'S SPEED, ACCELERATION AND DECELERATION. THESE DEFECTS MAKE THE FOCUS EXTREMELY UNSAFE TO DRIVE, NOT ONLY FOR THE PASSENGERS IN THE FOCUS, BUT ALSO FOR PEDESTRIANS AND PASSENGERS OF OTHER MOTOR VEHICLES, INCLUDING FAMILIES AND CHILDREN.
THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THE CLUTCH IS CONSTANTLY ENGAGING/DISENGAGING. THIS SEEMS TO BE AT ITS WORST AFTER THE VEHICLE IS HOT FROM TRAVELING AT HIGHWAY SPEED. IN ADDITION TO THE SHAKE AND SHUDDERING, THERE IS AT TIMES A LACK OF POWER WHEN TAKING OFF FROM A STOP. DEPRESSING THE ACCELERATOR WILL INCREASE ENGINE RPM, BUT THE CAR IS SLUGGISH TO TAKE OFF. WHEN PULLING INTO TRAFFIC, THIS CAN BE A BIT FRIGHTENING BECAUSE THE CAR WILL NOT ACCELERATE AS QUICKLY AS YOU ANTICIPATE. IT FEELS AS THOUGH THE TRANSMISSION IS IN TOO HIGH OF A GEAR WHEN TAKING OFF FROM A STOP. YOU CAN HEAR THE PULL ON THE ENGINE WHEN THIS HAPPENS. THESE TWO ISSUES HAVE NEVER OCCURRED SIMULTANEOUSLY. EITHER THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP OR THERE IS A LACK OF ACCELERATION. NEVER DO THEY OCCUR TOGETHER. I HAVE RETURNED THE CAR TO THE FORD DEALERSHIP MULTIPLE TIMES AND HAVE HAD EVERY SOFTWARE UPDATE AVAILABLE APPLIED. I AM TOLD AT EVERY VISIT THAT THE TRANSMISSION IS OPERATING NORMALLY. I'M CONCERNED THAT ONE DAY I WILL PULL INTO TRAFFIC THOUGH AND THE CAR WILL NOT ACCELERATE AS EXPECTED RESULTING IN AN ACCIDENT. THE CAR CURRENTLY HAS 93,000 MILES ON IT.
WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLE
REAR DRIVER'S SIDE DOOR LATCH FAILED-- DOOR WILL NOT STAY CLOSED AS A RESULT.
DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.
THE TRANSMISSION CLIPPED AS TO A 4TH REPLACED FAULTY CLUTCH WHILE BACKING INTO THE GARAGE. THE CAR JERKED BACKWARDS OUT OF KNOW WHERE AND HIT THE SIDE OF THE GARAGE WHILE BACKING IN TO PARK. THE REAR FENDER, BUMPER AND PARKING AID SENSORS ARE NOW DAMAGED THANK YOU TO A FAULTY TRANSMISSION AND CLUTCH. I AM TIRED OF NOT FEELING SAFE WITH MY DAUGHTER IN THE CAR. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. WEEKS LATER, THERE WAS AN ABNORMAL NOISE COMING FROM THE RADIO AND IT RANDOMLY FAILED TO WORK. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/12/15*LJ, UPDATED 3/20/18*JB UPDATED 5/16/18*JB
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE VEHICLE MADE A LOUD ABNORMAL SOUND, THE TRANSMISSION SPUN, AND THE WHEELS DID NOT ENGAGE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE HAD TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 28,419.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED TO LATCH AND OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT PROVIDED.
I AM THE OWNER OF A FORD FOCUS SE 2012 WITH A FAULTY DRIVER DOOR LATCH PLEASE UPGRADE RECALL TO INCLUDE FORD FOCUS DEARBORN, MICHIGAN FORD IS RECALLING 389,585 2012-'14 FORD FIESTA AND 2013-'14 FORD FUSION AND LINCOLN MKZ VEHICLES TO FIX FAULTY DOOR LATCHES, THE AUTOMAKER ANNOUNCED ON FRIDAY "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY THERE ARE TWO MINOR INJURIES AND ONE ACCIDENT LINKED TO THE RECALL "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS.
I HAVE A 2012 FORD FOCUS SEL SEDAN. I WAS REMOVING SOME ITEMS FROM THE BACK SEAT AND UPON CLOSING THE RIGHT-HAND REAR DOOR THE DOOR WOULD NOT LATCH. TRIED LOCKING THE DOOR REMOTELY BEFORE CLOSING. NO EFFECT. TRIED JOGGING THE DOOR LATCH MECHANISM TO SEE IF IT WAS STUCK SOMEHOW. NO EFFECT. I HAVE TO TIE A STRING TO THE DOOR HANDLE FROM THE INSIDE AROUND THE FRONT PASSENGER HEADREST IN ORDER TO KEEP THE DOOR CLOSED! TO ADD INSULT TO INJURY, THE FRONT-PASSENGER DOOR LATCH MECHANISM FAILED LESS THAN A WEEK AGO! A REPLACEMENT PART IS ON ORDER FOR IT FROM MY LOCAL FORD DEALER. FORTUNATELY, THE FRONT DOOR WILL STAY CLOSED IF IT IS LOCKED BEFORE CLOSING IT, BUT THIS IS STILL A RIDICULOUS COMPONENT FAILURE.
JERKY TRANSMISSION, CAR BUCKING NOT WANTING TO SHIFT, SLIPS INTO NEUTRAL AND JUST REVS, NO START PROBLEMS, SERVICE ENGINE SOON LIGHTS UP, TRANSMISSION OVERHEAT WARNING , TRANSMISSION MALFUNCTION WARNING..TCM REPROGRAMMED SEVERAL TIMES, TRANSMISSION SUPPOSEDLY REBUILT (TOOK APPOX. 6 WEEKS TO GET CAR BACK), CONTROL MODULE REPLACED A COUPLE OF TIMES.. AFTER HAVING A FEW DAYS AFTER REPAIRS, SERVICE ENGINE SOON COMES BACK ON , NO START PROBLEMS OCCUR AGAIN, TRANSMISSION STARTS SLIPPING AGAIN. BROUGHT BACK TO DEALER ON SEVERAL OCCASIONS WHEN THEY PLUGGED INTO COMPUTER AND NO ISSUES SHOWED UP. LAST INCIDENT WAS 9/15/15 WHERE MODULE WAS REPLACED, PICKED CAR UP ON 9/17/15 AND ON 9/18/15 NO START PROBLEM AND SERVICE ENGINE SOON LIGHT BACK ON AND CAR IS BUCKING.
WHEN EXCELLING FROM A STOPPED POSITION THE CAR JERKS AS IF THE CLUTCH IS NOT CATCHING. I HAVE TAKEN MY CAR TO THE FORD DEALERSHIP 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE CLUTCH PLATES AND THEY SAID I HAD A TRANSMISSION LEAK. A CAR THAT IS STILL UNDER FULL WARRANTY SHOULD NOT BE HAVING THESE ISSUES. THE CAR STILL JERKS ALTHOUGH THEY HAVE REPLACED MULTIPLE THINGS ON THE CAR.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE LATCH ON THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
HAVE HAD THIS VEHICLE AT THE DEALERSHIP FIVE TIMES FOR TRANSMISSION SHUDDER. ALSO, ONE TIME, VEHICLE DECELERATED TO 35 MPH WHILE DRIVING ON A 4-LANE HIGHWAY, AND WOULD NOT GO OVER 35 MPH. DEALERSHIP HAS REPROGRAMMED COMPUTER FOUR TIMES, AND REPLACED TRANSMISSION CONTROL MODULE ONCE. PURCHASED THIS CAR USED IN DECEMBER 2013. IT HAD 15,000 MILES ON IT AT THE TIME. PROBLEM DIDN'T APPEAR DURING MY OWNERSHIP UNTIL APPROX. 20,000 MILES, SO VEHICLE DOESN'T QUALIFY FOR OHIO LEMON LAW WHICH STATES THE PROBLEM MUST SHOW UP DURING THE FIRST YEAR OR FIRST 18,000 MILES. I DO NOT FEEL THIS CAR IS SAFE, AND AM AFRAID TO DRIVE IT ON THE INTERSTATE.
WHILE DRIVING 65 MPH ON A LARGE HIGHWAY MY 2012 FORD FOCUS TURNED IT SELF OFF. THE ACCELERATOR BECAME UNRESPONSIVE AND THE CAR LOST SPEED QUICKLY. DRIVING IN THE LEFT LANE ALLOWED ME TO CAREEN OFF ONTO THE MEDIAN WITHOUT INJURY OR ACCIDENT. THE CAR WAS UNABLE TO RESTART AND WAS TOWED TO THE NEAREST FORD DEALER. THIS IS THE SECOND INCIDENT IN WHICH THIS CAR HAS EXHIBITED A LOSS OF POWER AND SHUT OFF WHILE DRIVING. AN AUTHORIZED FORD DEALER ALLEGED TO FIX THE ISSUE THE FIRST TIME AND A SERVICE NOTICE HAD BEEN RECENTLY ISSUED. ACCORDING TO THE SERVICE DEALER THE SERVICE NOTICE MAY NOT BE A FACTOR IN THIS DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT STOPPED AND TURNED OFF THE VEHICLE. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
EXCESSIVE SHUDDERING/SHAKING UPON ACCELERATION, VEHICLE DOES NOT SEEM TO HAVE ANY POWER. ON 8/28 I WAS STOPPED AT LIGHT IN DRIVE AND VEHICLE WOULD NOT MOVE, AFTER CHANGING GEARS I FINALLY WAS ABLE TO DRIVE IT, A SHORT TIME LATER VEHICLE WOULD NOT MOVE AGAIN IN DRIVE BUT THE ENGINE LIGHT CAME ON, ON THE WAY TO THE DEALERSHIP VEHICLE LOST POWER AND WOULD ONLY GO 15 MPH CRAWLED TO THE DEALER WITH EMERGENCY FLASHERS. DEALER HAD THE VEHICLE FOR 5 DAYS AND COMPLETED THE SOFTWARE UPDATE PROGRAM 15B22, SINCE RECEIVING THE VEHICLE BACK I AM STILL EXPERIENCING LOW POWER AND SHUDDERING. HAVE BEEN REAR ENDED TAPPED ONCE BECAUSE IT DOESN'T HAVE ANY POWER, VERY CONCERNED TO DRIVE VEHICLE TO TO LOSS OF POWER AND EXCESSIVE SHUDDERING. CONTACTED FORD CUSTOMER CARE AND THEY DID NOT HAVE A SENSE OF ANY LONG TERM FIX TO THIS ISSUE NOR DOES THE DEALERSHIP. DEALER STATES THEY ARE SLAMMED WITH THESE VEHICLES EVERY DAY.
THE DRIVER'S SIDE DOOR WILL NOT REMAIN CLOSED. THE LATCH WON'T ENGAGE.
PURCHASED NEW AND WITHIN 40,000 MILES THE CLUTCH HAS FAILED TWO TIMES AND THE TRANSMISSION MODULE HAS FAILED ONCE AND HAS HAD TO BE REPROGRAMMED TWICE. THE SUSPENSION MAKES LOUD NOISES ON THE FRONT END WHENEVER YOU HIT ANY BUMP. I FEEL UNSAFE DRIVING THIS CAR BECAUSE IT CAN LOSE THE ABILITY TO ACCELERATE AT ANY TIME WITHOUT WARNING.
TOTAL UNEXPECTED LOSS OF POWER STEERING. UNABLE TO SAFELY STEER VEHICLE. POWER STEERING ASSIST FAULT LIGHT CAME ON. AFTER STOPPING AND RE-STARTING THE VEHICLE THE WARNING LIGHT WENT OFF AND NORMAL STEERING WAS POSSIBLE. THIS HAS HAPPENED TWICE TO DATE.
THE PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING IN A PARKING LOT. IT WILL NOT LATCH SHUT AGAIN. FORD HAS A NUMBER OF RECALLS ON OTHER MODELS BUT REFUSES TO RECALL THE FOCUS DESPITE NUMEROUS COMPLAINTS.
WHILE DRIVING THE CHECK ENGINE LIGHT TURNED ON, THE SHIFT DISPLAY STARTED BLINKING (SO THE "D" WAS FLASHING) AND THEN THE VEHICLE SLOWED TO A STOP WHERE IT WAS TURNED OFF. VEHICLE WOULD NOT TURN ON AGAIN. THE NEXT DAY IT STARTED, AND AFTER INSPECTION BY RETAILER AUTOZONE READ TCM MODULE ISSUE. VEHICLE HAD A FULL TANK OF GAS, RECENT OIL CHANGE, AND HAD BATTERY REPLACED WITH NEW ONE AS RECOMMENDED. FOLLOWING BATTERY REPLACEMENT THE VEHICLE AGAIN SLOWED TO A STOP WITH SHIFT AND CHECK ENGINE LIGHT ILLUMINATED. TOWED TO FORD DEALERSHIP WHERE A SOFTWARE UPDATE WAS DONE AND TOLD IT WOULD FUNCTION PROPERLY. APPROX 30 MILES LATER THE VEHICLE AGAIN CAME TO A STOP, BUT THE CHECK ENGINE LIGHT DID NOT ILLUMINATE, ONLY THE GEAR IT WAS IN BLINKED. TOLD BY SEPARATE FORD DEALERSHIP THAT THE TCM MODULE NEEDS REPLACEMENT. PRIOR TO SOFTWARE UPDATE CHECK ENGINE LIGHT WOULD GO ON, BUT AFTER THAT IT WOULD NOT BUT THE VEHICLE DID CONTINUE TO COME TO A STOP. COULD REV THE ENGINE BUT TO NO AVAIL. STOPPING INCIDENTS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS. VERY DANGEROUS WHEN DRIVING ON HIGHWAY OR STREET AS THE 2012 FORD FOCUS SE STOPS WITHIN A FEW MINUTES OF ALERTING THE DRIVER TO ISSUE AND WILL NOT RESTART.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, THE MECHANIC NOTICED THAT THE DRIVER SIDE REAR DOOR LATCH ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.
I PURCHASED THE CAR USED WITH 25,000 MILES, SHORTLY AFTER THE CAR BEGAN SHUDDERING VERY BADLY AND DID NOT ACCELERATE CORRECTLY. THE PROBLEM PROGRESSED TO A LOUD METAL GRINDING NOISE, THE CLUTCH WAS DEEMED TO BE BAD AND REPLACED. SIX MONTHS AFTER THE CLUTCH FAILED AGAIN AND WAS REPLACED AND NOW A YEAR LATER THE CLUTCH NEEDS TO BE REPLACED AGAIN, MAKING IT THE FOURTH CLUTCH FOR A CAR WITH UNDER 70,000 MILES. FORD HAS EXTENDED THE WARRANTY SO IT IS COVERED HOWEVER THE PART IS ON BACK ORDER FOR 4-6 WEEKS. FORD DOES NOT OFFER A REPLACEMENT VEHICLE DURING THIS TIME. I DO NOT FEEL SAFE DRIVING THIS CAR WITH THE TRANSMISSION NOT WORKING PROPERLY. THIS CAR ALSO HAD THE STEERING AND SUSPENSION REPAIRED WITHIN THE FIRST YEAR OF OWNERSHIP.
2012 FORD FOCUS SEL FRONT PASSENGER-SIDE DOOR IS FAILING TO LATCH CLOSED. LATCH MECHANISM CAN ONLY BE ACTUATED THROUGH DIRECTLY HOLDING THE AFFECTED DOOR CLOSED AND LOCKING THE DOOR REMOTELY. DOOR STAYS CLOSED IF LOCKED.
WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST MALFUNCTION LIGHT CAME ON. I WAS ABLE TO MUSCLE THE CAR SAFELY AND GET TO MY DESTINATION (THE GROCERY STORE). THINKING THAT PERHAPS IT WAS THE POWER STEERING FLUID, I CHECKED IT AND SAW THAT IT WAS A LITTLE OVER MINIMUM, SO I ADDED MORE. I TURNED THE CAR BACK ON AND THE ISSUE WAS STILL PRESENT. I DROVE HOME AND TURNED OFF THE CAR. THE NEXT MORNING, THE CODE WAS NOT ON AND THE POWER STEERING WAS WORKING THOUGH THERE WAS A GROAN COMING FROM THE STEERING WHEEL EVERY TIME I HAD TO TURN. I DROVE TO WORK TRYING TO ASCERTAIN WHAT WOULD GO ON AND ABOUT 25 MINUTES INTO MY DRIVE, WHILE DOING 50 MILES AN HOUR, I LOST POWER STEERING AGAIN. I GOT TO WORK, TURNED OFF THE CAR, AND CAME BACK OUT 9 HOURS LATER AND THE POWER STEERING HAD AGAIN RESET ITSELF AND WORKED ALL THE WAY BACK TO MY HOUSE. I HAVE NOT BEEN DRIVING THE CAR SINCE AND HAVE TO SAY THAT THIS IS THE SECOND MAJOR ISSUE WITH THE CAR I HAVE HAD; THE TRANSMISSION WENT OUT AFTER HAVING THE CAR FOR 2 YEARS. I HAVE DONE RESEARCH AND THERE ARE MANY OTHER FORD FOCUSES OF THIS YEAR WITH THIS ISSUE. I AM NOW EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS CAR AND REGRET BUYING IT MOST SINCERELY. *TR
WE RECEIVED RECALL NOTIFICATION FROM FORD STATING COMPUTER NEEDED UPDATED FOR THE TRANSMISSION/COMPUTER/CLUTCH ISSUES THEY ARE HAVING. HAD SOFTWARE UPDATE DONE. FAST FORWARD TO AUGUST OF THIS YEAR. WAS DRIVING CAR AT HIGHWAY SPEED AND IT STARTED SHAKING BADLY, CHECK ENGINE LIGHT CAME ON, CAR WOULD ONLY GO ABOUT 30 MPH. TOOK CAR TO DEALERSHIP UNDER WARRANTY AND RECALL NOTICE. SOFTWARE WAS AGAIN UPDATED. WE WERE TOLD TO DRIVE IT AND BASICALLY HOPE FOR THE BEST. IF CHECK ENGINE LIGHT CAME ON AGAIN TO TAKE IT BACK TO DEALERSHIP. CAR STILL SHUDDERED FROM STOP WHILE ACCELERATING. 1 WEEK LATER CHECK ENGINE LIGHT COMES ON AND CAR WON'T GO OVER 30 MPH. GOT THE CAR HOME AND IT WOULD NOT MOVE IN REVERSE. CALLED DEALERSHIP. CAR HAS BEEN TOWED TO DEALERSHIP. WILL MOST LIKELY BE WITHOUT CAR FOR AT LEAST ANOTHER WEEK. THIS WILL MAKE AROUND 2 WEEKS TOTAL IN PAST MONTH WITHOUT CAR. FORD'S WARRANTY IS NOW 150K MILES ON TCM BUT ONLY 100K MILES ON CLUTCH WITH TCM IS TEARING UP. FORD'S ROADSIDE ASSISTANCE RUNS OUT AT 60K MILES. FORD KNOWS THEY HAVE A MAJOR ISSUE WITH THESE CARS, AND KNOWS THEY WILL BREAK DOWN, NOT IF THEY WILL, BUT WHEN THEY WILL BREAK DOWN IS THE QUESTION. THEY MAKE THE CONSUMER DEAL WITH ALL HEADACHES OF NOT HAVING A CAR AND GETTING IT TO THE SHOP. IT IS EXTREMELY DANGEROUS DRIVING THIS VEHICLE KNOWING ONE MINUTE YOU ARE AT HIGHWAY SPEED AND THE NEXT AT 30 MPH. FORD IS NOT DOING EVERYTHING THEY CAN TO ENSURE SAFETY. THEY ARE TRYING TO REPAIR AS FEW AS POSSIBLE AND AS CHEAP AS P
DRIVER DOOR LATCH FAILED PREVENTING DOOR FROM LATCHING CLOSED. DOOR COULD OPEN WHILE VEHICLE IN MOTION
DRIVER SIDE DOOR LATCH IS BROKEN. WHEN SHUTTING THE DOOR IT WILL NOT LATCH AND CAN COME OPEN WHEN DRIVING. I TOOK IT TO THE DEALER AND IT IS NOT PART OF THE DOOR LATCH RECALL.
WHEN WE WERE PULLING OUT OF DRIVEWAY MY FIANCE WAS SITTING IN FRONT PASSENGER SEAT. THE DOOR OPENED BY ITSELF AND FELL OUT. NO INJURY. UPON INVESTIGATION, THE DOOR WOULD NOT LATCH. WHEN TAKEN TO FORD, IT WAS NOT UNDER WARRANTY AND THE COST WAS 502.00
STEERING ASSIST FAILED. AFTER MULTIPLE RESTARTS IT WORKED AGAIN. THIS HAS HAPPENED NOW 10 TIMES.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND ALL THE GEARS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
THE CAR SAT FOR ABOUT 2 HOURS IN MY DRIVEWAY AND WHEN I WENT TO START IT BACK UP, IT WOULDN'T START. LIGHTS CAME ON, BUT THE ENGINE WOULD NOT TURN OVER. UPON FURTHER RESEARCH, IT LOOKS AS IF IT IS A PROBLEM WITH THE KEY FOB PROGRAMMING, AND NOT THE ALTERNATOR LIKE PEOPLE HAVE BEEN TRYING TO SAY. THIS CAR IS ONLY 3 YEARS OLD. IT SHOULD NOT BE HAVING ALTERNATOR ISSUES. I'VE ALSO SEEN MANY OTHER CASES OF THIS SAME ISSUE IN THIS SAME MODEL.
WHILE DRIVING, MY CAR SUDDENLY STOPPED FUNCTIONING. THE ENGINE LIGHT CAME ON, FOLLOWED BY ALL OTHER LIGHTS. I WAS ABLE TO PULL THE CAR OVER, BUT UNABLE TO RESTART. I CALLED FOR A TOW TRUCK (AAA). AFTER WAITING FOR AN HOUR, I TRIED THE IGNITION AGAIN, AND THE CAR STARTED RIGHT UP. THE SAME PROBLEM OCCURRED THE FOLLOWING NIGHT. THE CAR WAS TOWED TO THE DEALERSHIP, TOM'S FORD IN KEYPORT, NEW JERSEY, WHERE IT STILL REMAINS.
THE STEERING LIGHT HAD COME ON BEFORE THEN WENT OFF BECAUSE THE STEERING WHEEL ENDED UP BEING ABLE TO MOVE. THIS HAPPENED ACOUPLE OTHER TIMES AND EVERYTHING WAS FINE. THEN WHEN IT FINALLY QUIT WORKING WAS WHEN I, THE OWNER, HAD PARKED IT TO GO INSIDE SOMEWHERE, THEN CAME OUT TO LEAVE AND THE LIGHT CAME ON AND THE STEERING WHEEL WOULDN'T TURN. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND PAY $1,245.00 TO HAVE IT FIXED. THEY HAD IT FOR 2 WEEKS.
AUTOMATIC TRANSMISSION SHUDDER, CLUTCH PROBLEMS, IRREGULAR SHIFTING, HESITATION WHILE MERGING IN TRAFFIC, RO# 87416, AT DELIVERY, RO 80261 1/13/15 , RO103422 8/212/14 RO 131575 8/21/15 HILL BRAKE MALFUNCTION, CONTINUAL RE-PROGRAMING OF PCM AND TCM
DRIVERSIDE FRONT DOOR LOCKING MECHANISM FAIL TO SECURE DOOR AS IT COULDN'T BE LOCK ADDING A SAFETY HAZARD WITH ONLY 37,000 + MILES IS UNHEARD OFF THIS TO HAPPENED ON A CAR AT THIS MILEAGE.
I HAVE RECEIVED MY THIRD SERVICE BULLETIN ON MY 2012 FORD FOCUS TRANSMISSION.FORD JUST KEEPS EXTENDING THE WARRANTY ON CERTAIN PARTS OF THE TRANSMISSION.WITH SO MANY THINGS THAT CAN GO WRONG WITH THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THIS TRANSMISSION OR REPLACE THEM.HAD I ANY KNOWLEDGE OF THESE PROBLEMS I NEVER WOULD HAVE BOUGHT THIS CAR. THANK YOU
THE VEHICLE'S CLUTCH HAS HAD TO BE REPLACED OR REPROGRAMMED ABOUT SIX OR SEVEN TIMES NOW IN THE LAST TWO YEARS. THIS IS A KNOWN DEFECT TO FORD AND THEY HAVE ISSUED A RECALL.
POWER STEERING ASSIST FAILURE NOTIFICATION LIGHT CAME ON AND LOSS OF POWER STEERING. WENT AWAY WITH A RESTART OF THE CAR. NEXT TIME WE TURNED IT ON THE SAME MESSAGE WAS THERE AS WELL AS THE LOSS OF POWER STEERING AND NOW IT SEEMS TO BE PERMANENT PROBLEM. RESEARCH SHOWS THAT FORD HAS RECALLED SEVERAL OTHER MODELS WITH THE SAME ISSUE AND ALTHOUGH IT IS AWARE OF THE PROBLEM IT HAS YET TO RECALL THE FOCUS. THIS IS ABSURD.
THIS IS NOT THE ONLY ISSUE, BUT THIS HAS BEEN THE MOST DANGEROUS FOR ME... FOR THE PAST YEAR, THE CAR HAS LOST TRANSMISSION POWER WHILE DRIVING - I WAS ON HWY 40 AND THE CAR JUST STOPPED WORKING - TWICE I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND THE CAR CUT OFF - I WAS AT A NEAR STOP AND THE CAR STOPPED RESPONDING....THIS HAS BEEN REPORTED NUMEROUS TIMES BY OTHERS. THE GAS PEDAL JUST STOPS RESPONDING AT ALL. THE TIME IT STOPPED WORKING IN THE MIDDLE OF THE INTERSECTION, THE GEARS WOULD NOT ALLOW ME TO MOVE THE CAR INTO A PARK POSITION, IT WOULD NOT MOVE AT ALL. IT ALLOWED ME TO TURN MY CAR OFF, IN DRIVE. AFTER SITTING THERE FOR A BIT AND MULTIPLE RESTARTS, THE CAR ENGAGED AGAIN. FORD'S FIX? THEY CAME OUT WITH A SOFTWARE UPDATE THAT MAY TURN ON MY ENGINE LIGHT BEFORE A FAILURE. THIS IS NOT A FIX. I ASKED THEM IF SOMEONE NEEDED TO DIE IN THEIR CAR OR GET CRUSHED IN AN INTERSECTION FOR THEM TO DO SOMETHING. I FILED A FORMAL COMPLAINT WITH FORD. SO FRUSTRATED AND ANGRY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →