2012 Ford Focus complaints

VEHICLE TRANSMISSION HAS BEEN REPAIRED UNDER WARRANTY AT AROUND 26000 MILES FOR LEAKING, AND AGAIN AT 56000 MILES FOR A BULLETIN (NOT A RECALL, IT HAD TIME/MILEAGE PARAMETERS). THE MOST RECENT SERVICE, FOR THE BULLETIN, WAS A REPROGRAM OF THE TCM. FOLLOWING THIS WORK, VEHICLE SLIPS IN AND OUT OF GEAR, SEIZING UP ON HILLS IN BOTH DIRECTIONS (UPHILL AND DOWNHILL), AND STOPPING THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS: FIVE, TO BE SPECIFIC, ALL THIS YEAR: ON A BUSY FREEWAY INTERCHANGE RAMP AND ON FOUR OCCASIONS WHILE TURNING IN AN INTERSECTION. WHEN THIS HAPPENS, THE CAR CANNOT BE MOVED, THE GEAR SHIFT STICKS AND CANNOT BE MOVED, AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THE VEHICLE TRANSMISSION HAS BEEN RUNNING "ROUGH" SINCE THE REPROGRAM. IT GRINDS, SHUDDERS, AND LURCHES. NOTE: THE FIRST TIME THE VEHICLE SEIZED UP WAS BEFORE THE REPROGRAMMING, AND THE OTHER TIMES WERE ALL SINCE THIS WORK WAS DONE. ON ALL OF THE OCCASIONS WHERE THIS HAS HAPPENED, THE VEHICLE SLOWED TO AN ABRUPT HALT AND I WAS NEARLY REAR-ENDED. IN THE INSTANCE WHERE THE KEY HAS BEEN STUCK, WAITING A FEW MINUTES (MORE THAN 5 BUT LESS THAN 10) HAS ALLOWED ME TO CYCLE THE KEY AND RE-START THE VEHICLE, AND THEN IT WAS MOBILE AGAIN. I SHOULD NOTE THAT THE DOWNHILL ASSIST DASH LIGHT AND THE DOWNHILL ASSIST FEATURE (OPERATED BY A BUTTON ON THE GEARSHIFT) BOTH COME ON WITHOUT THE BUTTON BEING TOUCHED OR EVEN PRESSED. A VEHICLE SUDDENLY AND ABRUPTLY SLOWING TO A STOP ON A FREEWAY INTERCHANGE AT SPEED IS I

I'M WRITING ABOUT A PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUUM IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. THIS IS NOT ONLY A PROBLEM WITH JUST MY VEHICLE, BUT THOUSANDS OF OTHERS WHO ARE HAVING THE SAME PROBLEM. IT'S BEYOND COSTLY AND THROUGH NO FAULT OF THE OWNERS, OUR CARS ARE UNSAFE TO DRIVE!

TRANSMISSION SHUDDERS, SKIPS, CANNOT FIND THE RIGHT GEAR. THIS IS A REAL HAZARD AS MY WIFE AND KIDS PULLED INTO TRAFFIC AND ALMOST GOT HIT. IT HAS BEEN IN TO THE DEALERSHIP MULTIPLE TIMES AND ALL FORD CAN DO IS FLASH THE SOFTWARE? WE NOW HAVE ABOUT 41K MILES AND THEY STILL CAN'T/WON'T FIX IT. THESE CARS ARE A REAL HAZARD AND I HONESTLY DON'T KNOW WHY A RECALL HASN'T BEEN PERFORMED. THERE ARE NUMEROUS DOCUMENTED PROBLEMS. WE ACTUALLY OWN ANOTHER 2012 FOCUS AND IT HAS BEEN FINE-EXCEPT THE TCM SUDDENLY WENT OUT (NO PRIOR SIGNIFICANT SHUDDERING). SINCE THE TCM WAS REPLACED (AFTER BEING STRANDED) IT SHIFTS SMOOTHLY. THE FOCUS WITH THE ORIGINAL TCM STILL HAS LOTS OF PROBLEMS AND THEY SIMPLY WILL FLASH THE SOFTWARE AND CALL IT FIXED. FORD IS ALSO DELAYING AS MANY REPAIRS AS THEY CAN BECAUSE DEMAND IS SO HIGH. I SUPPOSE WE HAVE TO WAIT FOR SOMEBODY TO DIE BEFORE A RECALL IS PERFORMED?

IN JULY 2015 THE LEFT FROND DOOR LATCH FAILED TO SECURE THE DOOR AND THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP FOR REPAIRS AS I WAS UNABLE TO CLOSE THE DOOR. I HAD TO PAY A 100.00 DEDUCTIBLE BECAUSE THAT "SAFETY" FEATURE WAS NOT COVERED. THEN IN OCTOBER 2015 THE LEFT REAR DOOR LATCH FAILED TO SECURE AND I HAD TO REPEAT THE PROCESS. THIS IS A SERIOUS SAFETY HAZARD AS I WAS FORCED TO DRIVE ON THE I-10 FREEWAY WHILE REACHING IN THE BACK TO HOLD THE DOOR CLOSED AS THE DOOR LATCH WAS INOPERABLE. PLEASE REVIEW THIS SITUATION CAREFULLY AND CONSIDER THIS A RECALL SERVICE ITEM. IT IS IMPERATIVE THAT ALL DOORS BE SECURED WHILE DRIVING. VEHICLES ARE INOPERABLE IF THE DOOR LATCHES ARE NOT SECURING THE DOORS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR

THE TRANSMISSION DOES NOT ALWAYS PROVIDE POWER WHEN IT'S NEEDED. IT LURCHES, LAGS, SHAKES, RATTLES AND (USUALLY) ROLLS. THIS CAR IS SIMPLY UNSAFE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER SIDE DOOR SUDDENLY OPENED AND COULD NO LONGER BE CLOSED AND SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TOOK IT IN FOR A RECALL, BUT IT IS STILL DOING THE SAME THING, THEY SAID THEY MAY CHARGE ME THIS TIME IF IT IS SOMETHING DIFFERENT, BUT IT'S NOT ITS DOING THE EXACT SAME THING

I HAVE HAD THE HORN FAIL TO OPERATE SEVERAL TIMES, THE PANIC MODE SOMEHOW GETS TRIGGERED AND WHEN I CAN FINALLY STOP THE HORN FROM BLOWING, THE HORN WILL NOT FUNCTION UNDER NORMAL CONDITIONS AFTERWARD. IT PRESENTS A VERY DANGEROUS SITUATION TO DEAL WITH.

THE TRANSMISSION SHUDDERS WHEN DRIVING BETWEEN 20-40 MPH. WE SEE MISSHIFTING WHEN TAKING OFF FROM A COMPLETE STOP, CLUTCH APPEARS TO SLIP AT TAKE OFF.

POWER STEERING MALFUNCTION ERROR CODE UNABLE TO MOVE STEERING WHEEL. HAPPENS WHEN IT IS SITTING STILL AND YOU START THE CAR. I HAVE HAD THIS CAR IN THE SHOP 10 TIMES BETWEEN THIS AND THE TRANSMISSION. THEY HAVE REPLACED 2 ND GEAR, AND THE CLUTCH AND THEN TOLD ME NOTHING ELSE WAS WRONG WITH IT UNTIL MAY 2015 WHEN THE CAR COMPLETELY QUIT AND IT WAS THE TCM . THE ERROR CAME UP THEN ON POWER STEERING FAILURE, BUT THEY DID NOT ADDRESS IT BECAUSE THEY WERE BLAMING IT ON THE TCM. SO SEPTEMBER 16TH IT STARTED JUTTING AGAIN WHEN TURNING RIGHT, ON OCTOBER THE 2ND I WENT OUT AT LUNCH TO RUN SOME ERRANDS AND OF COURSE POWER STEERING ASSIST FAULT MALFUNCTION. YES THIS CAR HAS BEEN IN THE SHOP 10 TIMES AND I EVEN ALREADY HAD TO PUT AN ALTERNATOR ON IT 9 MONTHS AFTER I PURCHASED IT. I TURNED THE CAR ON AND OFF 4 OR 5 TIMES AND FINALLY I WAS ABLE TO CLEAR IT ENOUGH I DROVE IT TO THE FORD HOUSE WHERE IT'S SECOND HOME IS ONLY TO BE TOLD THAT IT WAS NOT COVERED AND I WOULD OWE THEM OVER $1500 IN REPAIRS BECAUSE THEY DID NOT CATCH IT THE FIRST 10 TIMES WHILE UNDER WARRANTY. THIS CAR IS A PIECE OF JUNK AND WHEN YOU CALL FORD THEY ACT LIKE THEY DO NOT KNOW ANYTHING ABOUT HIS ISSUE, BUT IT IS EVERYWHERE. SO THEY RESET IT AND TOLD ME IT WILL GO OUT AGAIN PERMANENTLY AND HOPEFULLY I COULD GET IT TO THE SIDE OF THE ROAD. REALLY??? GIVE ME SOME ASSISTANCE IN GETTING IT REPAIRED. I HAVE HAD 10 NEW FORD PRODUCTS AND NEVER TROUBLE LIKE THIS. THIS IS ACTING LIKE MY CHEVY COBALT AND IT'S 7 RECALLS. RECALL I

THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.

DOOR LATCHES BROKEN. DOORS WON'T CLOSE.HAPPENED WHILE VEHICLE WAS STATIONARY.

MY FOCUS, AS SO MANY OTHERS HAS HAD TRANSMISSION PROBLEMS AND THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED TWICE. BUT, TODAY I'M WRITING ABOUT A NEW PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUME IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. I WILL ADMIT THAT MY VEHICLE HAS 124,000 MILES ON IT AND FORD WOULDN'T OFFER ANY ASSISTANCE WITH REPAIRS SO I AM A LITTLE MIFFED. BUT, BETWEEN THE SAFETY ISSUE OF THE TRANSMISSION FAILURES AND NOW THE FUEL SYSTEM FAILURE AND COLLAPSED FUEL TANK, I FEEL THAT THIS VEHICLE IS A SERIOUS SAFETY ISSUE.........UPDATED 12/17/15 *BF UPDATED 6/14/18*JB

DRIVER FRONT DOOR LATCH STOPPED WORKING. CAN NOT LOCK DOOR. CAR WAS STATIONARY

MY 2012 FORD FOCUS SEL HAS LESS THAN 9,000 MILES. ON OCTOBER 20, 2015 I GOT IN MY CAR TO DRIVE IT AND IT WAS COMPLETELY DEAD - NOTHING WORKED. MY HUSBAND TOOK THE BATTERY OUT, HAD IT CHECKED, BUT IT WAS FINE. HE PUT THE BATTERY BACK IN AND THE CAR STARTED. HE THEN DROVE MY CAR TO HIS LOCAL MECHANIC TO HAVE THE BATTERY CHECKED AGAIN TO SEE IF SOMETHING WAS DRAINING THE POWER FROM IT TO CAUSE THE CAR NOT TO START. AGAIN THE BATTERY CHECKED OUT FINE. AS MY HUSBAND WAS LEAVING THE MECHANICS, HE PUT MY CAR INTO REVERSE, STARTED BACKING UP, AND OUT OF NO WHERE THE POWER STEERING WENT OUT. HE SAID A POWER STEERING FAULT WARNING APPEARED ON THE DASH. I WAS HORRIFIED THAT THIS HAPPENED AND EVEN MORE HORRIFIED THAT IT COULD HAVE BEEN ME THAT WAS DRIVING MY CAR WHEN THE POWER STEERING WENT OUT. I'M JUST RELIEVED THAT MY HUSBAND WASN'T DRIVING ON A MAJOR ROAD OR HIGHWAY WHEN THIS HAPPENED. WE TOOK MY CAR TO THE DEALERSHIP I PURCHASED IT FROM AND FOUND OUT THERE WERE A COUPLE TRANSMISSION RECALLS FOR MY CAR. THE SERVICE GUY SUGGESTED THAT ONE OF THE TRANSMISSION RECALLS WAS RESPONSIBLE FOR MY CAR BEING COMPLETELY DEAD AND NOT STARTING. HOWEVER, HE SAID THERE WAS A POWER STEERING FAULT AND THE POWER STEERING RACK ASSEMBLY HAD TO BE REPLACED AND REPROGRAMMED TO THE TUNE OF $1,700.00. WOW. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO MY 2012 FORD FOCUS SEL THAT HAS LESS THAN 9,000 MILES ON. HOW COULD THIS HAPPEN? I WAS TOLD THE POWER STEERING IS AN "ELECTRONIC" COMPONENT AND ANYTHING ELECTRON

SPOUSE WAS DRIVING KIDS HOME FROM SCHOOL LATE YESTERDAY AFTERNOON (10-20-2015). YOUNG TEENAGE DAUGHTER WAS IN THE DRIVERS SIDE, REAR SEAT, SEAT BELTED AND RESTING AGAINST THE DRIVER SIDE REAR DOOR. VEHICLE WAS IN MOTION ON OUR CITY STREET WHEN SHE MADE A RIGHT TURN INTO OUR NEIGHBORHOOD. THE DRIVER SIDE, REAR DOOR SUDDENLY OPENED AND MY DAUGHTER SCREAMED, HER BACKPACK FELL OUT OF THE CAR. MY SPOUSE IMMEDIATELY STOPPED THE CAR AND FOUND THAT THE DRIVER SIDE, REAR DOOR LATCH WAS NO LONGER LATCHING CLOSED. SPOUSE NO LONGER DRIVING VEHICLE TODAY. I HAVE THE DOOR HELD CLOSED WITH THE DRIVERS SIDE, REAR SEAT BELT. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE EXTERIOR LIGHTS REMAIN ON WHEN THERE IS NO PRESSURE PUSHING/PULLING THE DOOR CLOSED. DAUGHTER WAS NOT INJURED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING SYSTEM FAULT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE, BUT IT WOULD NOT RESTART OR SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING ENGAGE CONTROL SENSOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITHIN 24 HOURS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, IT EXPERIENCED TROUBLE SHIFTING AND MADE AN ABNORMAL GRINDING NOISE EVERY TIME IT WAS SHIFTED INTO ANOTHER GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000.

CAR JUMPS FROM 2000 RPM TO 7000 RPM IMMEDIATELY WHEN WANTING TO GO FROM 35 MPH TO 45 MPH AFTER BEING SLUGGISH AND ALMOST HIT ANOTHER VEHICLE. AT HIGHWAY SPEED OF 65, THE CAR'S POWER BECOMES SO LOW IT ONLY GOES 40 MPH AND HAD TO PUT HAZARD LIGHTS ON AND GET OFF HIGHWAY. AUTOMATIC TRANSMISSION BUT HAVE TO PUT FOOT ON BRAKE AND OTHER FOOT ON GAS IN CITY TRAFFIC ON HILL OR IT SLIDES BACK TO ALMOST HIT VEHICLE BEHIND ME. STEERING GOT SO TIGHT MULTIPLE TIMES AT 45 MPH AND ALL LIGHTS ON PANEL CAME ON AND CAR STALLED IN MIDDLE OF A MAJOR INTERSECTION AND HAD TO CALL POLICE TO ENSURE NOBODY HIT MY VEHICLE AND DIRECT OTHER TRAFFIC. CAR SHUDDERS AND VIBRATES AND NOTHING WRONG WITH TIRES, RIMS, BRAKES AND ALIGNMENT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING 35 MPH AND COMING TO A COMPLETE STOP, THE VEHICLE PROCEEDED INTO THE MIDDLE OF TRAFFIC DUE TO BRAKE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE UPDATED AND POSSIBLY REPLACED. THE VEHICLE WAS REPROGRAMED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

I HAVE A PROBLEM WITH THE CLOCK SPRING, CONNECTS POWER TO THE STEERING WHEEL CONTROLS, CRUISE CONTROL, SYNC, AND MORE IMPORTANTLY THE AIR BAG. I HAVE ALREADY HAD THE CLOCK SPRING REPLACED 2 TIMES, I NEED IT REPLACED AGAIN. DRIVING DOWN THE HIGHWAY THE CRUISE CONTROL WILL JUST SHUT OFF AT TIMES, I CAN BE IN THE MIDDLE OF A LOT OF TRAFFIC. MY BIGGEST CONCERN IS THAT THE AIRBAG MAY NOT WORK IF I AM IN A CRASH. FORD SAYS THEY DON'T HAVE A CLOCK SPRING PROBLEM, BUT AGAIN I NEED IT REPLACED FOR THE THIRD TIME. I HAVE PROBLEMS WITH CRUISE CONTROL MANY TIMES PER DAY.

MY 2012 FORD FOCUS WAS TAKEN INTO FORD DEALER ON 8/24/15 TO REPAIR A BACK DRIVER SIDE DOOR LATCH, DOOR OPENED UP WHILE DRIVING ON TURNPIKE FROM DAVIE TO NORTH MIAMI BEACH, FLORIDA AND I HAD TO HAVE IT REPAIRED SINCE THERE WAS NO RECALL FOR THIS ITEM WITH MY VIN # , COST ME $615.00 TO REPAIR. GOT MY CAR BACK SIX WEEKS LATER SINCE FORD MOTOR DIDN'T HAVE THE PART AVAILABLE FOR THIS LENGTH OF TIME. THERE IS A RECALL FOR THIS SAME PROBLEM ON THE FIESTA AND FUSION 2012 BUT NOT FORD FOCUS. I WAS TOLD TO KEEP MY RECEIPT IN CASE THERE IS A RECALL STARTED ON THIS PARTICULAR PROBLEM WITH FORD FOCUS AND MY VIN # IS INCLUDED.

ON 10/15/15 MY CAR STALLED AND COMPLETELY PULLED BACK , DIED DOWN TO ALMOST A HALT THEN KICKED INTO GEAR AGAIN , LIKE A PULL AND LET GO MOTION. OUT OF NOWHERE, THIS GAVE ME A SCARE SINCE I WAS DRIVING AND COULD HAVE BEEN REAR ENDED BECAUSE OF THIS COMPLETE STALL IN THE MIDDLE OF THE ROAD ON N.E. 163RD STREET NORTH MIAMI BEACH TOWARDS BISCAYNE BLVD. ENGINE LIGHT WENT ON AND A SCREEN MESSAGE SHOWED UP ASKING ME TO SERVICE TRANSMISSION NOW! I HAVE HAD TO PARK CAR UNTIL I FIGURE WHAT TO DO? THIS CAR HAS TURNED OUT TO BE A PROBLEM FOR ME, FIRST WITH THE BACK DRIVER SIDE DOOR LATCH WHERE DOOR JUST FLEW OPEN WHILE DRIVING, (THAT'S A DIFFERENT CLAIM I HAVE PLACED WITH NHTSA). I CAN'T AFFORD TO KEEP FIXING THESE PROBLEMS APPEARING TO THIS FORD FOCUS. RADIO ALSO WENT DEAD WITH A SUPER LOUD DISRUPTING POP SOUND AND LOUD STATIC ELECTRICAL NOISES WHICH COULD NOT BE CONTROLLED BY LOWERING VOLUME OR TURNING OFF RADIO , THIS LOUD POP SOUND STARTLED ME ALSO WHILE DRIVING ON TURNPIKE FROM DAVIE TOWARDS NORTH MIAMI BEACH. WOULD LIKE TO GET FORD MOTOR TO RECOGNIZE THAT MY FORD FOCUS 2012 IS A LEMON, IF NOT THE RIGHT TERM THEN IT'S A PRODUCT OF SHODDY PARTS USED TO CONSTRUCT THIS CAR.

IN 2014 I WAS DRIVING FROM GRAND FORKS, ND TO BEMIDJI, MN ON THE INTERSTATE GOING AROUND 60 WHEN MY CAR SHUDDERED AND SLOWED DOWN TO CLOSE TO 15. I WAS ABLE TO GET ONTO THE SHOULDER AFTER BEING STRANDED IN THE MIDDLE OF NOWHERE I WAS ABLE TO CALL FOR HELP. MY CAR WAS THEN TAKEN THE THE FORD DEALERSHIP IN BEMIDJI AND I HAD SOMEONE PICK ME UP AND WAS ABLE TO BRING ME BACK TO GRAND FORKS. (FORD HAD REFUSED TO GIVE A RENTAL) AROUND 2 WEEKS AFTER I GOT A CALL STATING THAT MY TRANSMISSION WAS FIXED. I GOT A RIDE TO BEMIDJI, PICKED IT UP AND HEADED HOME. SHORTLY AFTER I GOT IT BACK TO GRAND FORKS I WAS DRIVING AROUND A RESIDENTIAL AREA IN GRAND FORKS WHEN I STOPPED AT A 4 WAY STOP WAITING FOR MY TURN, WENT TO GO FORWARD AND MY CAR STARTED MOVING IN REVERSE. I HAD TO SLAM ON MY BREAK SO I DIDN'T HIT THE CAR BEHIND ME THEN I BROUGHT IT TO THE FORD DEALERSHIP IN TOWN. THEY "FIXED" THE ISSUES AND GAVE IT BACK TO ME TWO MORE TIMES, EACH TIME I COULDN'T MAKE IT OUT OF THE DEALERSHIP WITHOUT IT SHUDDERING AND REFUSING TO SHIFT. FINALLY THEY "FIXED" IT AT THE END OF THE SUMMER IN 2014. THIS SUMMER I WAS NOTICING THE CAR WAS SHUDDERING WHEN I WAS IN RESIDENTIAL AREAS AND IT WAS STOP AND GO, I BROUGHT IT BACK DOWN THE THE DEALERSHIP I BOUGHT IT FROM AND THEY ASSURED ME IT WAS FINE BUT THEY WOULD REPLACE THE PARTS TO BE SURE. THIS WEEKEND I WENT HOME TO THE CITIES AND AS I WAS DRIVING BACK IT BROKE AGAIN. I WAS IN THE PASSING LANE GOING AROUND 70 WHEN MY CAR SHUDDERED, WENT DOWN TO 55, SHUDDER

I HAVE HAD MY PASSANGER DOOR LATCH REPLACED A FEW MONTHS AGO AS IT WAS NOT SHUTTING , ON SATURDAY THE 17 OF OCT 2015 I WAS DRIVING HOME AND MY DOOR OPENED WHILE I WAS DRIVIVG NOW THAT DRIVERS DOOR LATCH IS BROKEN ? 10/19/20215 SERVICE ADVISOR STATES THERE IS A CHARGE OF $411.00 I AM 5 MONTHS PREGNANT AND CANT AFFORD THAT BECAUSE WHAT ARE THAT CHANCHES OF TWO DOORS BEING DEFECTIVE , I HAD TO CALL IN TO WORK AS I HAVE NO TRANSPORTATION MY DOOR WILL NOT SHUT .

WHILE TAKING A RIGHT TURN ON A CITY STREET MY STEERING WHEEL IMMEDIATELY BECAME VERY HARD TO MANEUVER. I HAD TO BRAKE AS TO KEEP MY SELF FROM GOING FORWARD RATHER THAN TURNING SINCE MY STEERING WHEEL SEEMED AS THOUGH IT WAS LOCKED. I THEN REALIZED THE POWER STEERING WAS COMPLETELY OUT, THEN THE DISPLAY AND SOUND CAME ON, STATING THAT THERE WAS A STEERING MALFUNCTION AND TO REFER TO MY MANUAL. I THEN CAREFULLY AND FORCEFULLY STEERED THE VEHICLE INTO A VACANT PARKING LOT. I READ THE MANUAL AND ATTEMPTED TO CYCLE POWER TO THE VEHICLE TO CLEAR THE ISSUE. THIS DID NOT WORK. I NOW HAVE NO POWER STEERING AND THE VEHICLE SITS IN THE DRIVEWAY. IT HAS 65K MILES AND IS OUT OF WARRANTY. I WOULD NOT HAVE PURCHASED HAD I KNOWN SOO MANY HAD THIS ISSUE.

DURING ACCELERATION FROM STOP, THE 2012 FORD FOCUS BEGAN STALLING WHEN AUTOMATICALLY SHIFTING. A CHECK ENGINE INDICATION TURNED ON WHEN THE CAR STALLED. THE FORD FOCUS THEN SHIFTED INTO A HIGHER GEAR AND ACCELERATED VERY SLOWLY. ON THE HIGHWAY THE FOCUS ACCELERATED SLOWLY AND SOMETIMES SHIFTED MOMENTARILY INTO NEUTRAL WHILE THE SHIFTER IS SET TO DRIVE AND THE ACCELERATOR IS PRESSED. THIS WAS INDICATED BY A CHANGE IN THE TACHOMETER TO HIGH RPM THAT DIDN'T CORRESPOND TO A CHANGE IN CAR SPEED. THE PROBLEM BEGAN OCCURING ONCE THE CAR HAD BEEN OPERATED FOR A WARMING PERIOD OF TIME SUCH AS 30 MINUTES. THEN THE PROBLEM PERSISTED UNTIL THE CAR IS LEFT OFF FOR A LONG PERIOD OF TIME (THE NEXT DAY). THESE STALLS PUT MYSELF IN DANGER BECAUSE IN HEAVY TRAFFIC I COULD NOT ACCELERATE TO MATCH TRAFFIC SPEEDS OR CROSS INTERSECTIONS. THE STALLS ALSO PUT ME IN DANGER BECAUSE THE FORD FOCUS SUDDENLY STALLED WHILE CARS BEHIND MINE EXPECTED ME TO CONTINUE ACCELERATING WHEN ACCELERATING FROM A STOP LIGHT. I UNDERSTAND FORD HAS RECOGNIZED A PROBLEM THAT CAN LEAD TO THIS DUE TO LEAKING TRANSMISSION SEALS CONTAMINATING THE CLUTCH PACK. I BROUGHT THE CAR IN FOR SERVICE. FORD "REPROGRAMMED" THE TRANSMISSION CONTROL UNIT WHICH WAS RECALLED AND SAID A SUBSEQUENT TEST DRIVE SHOWED NO PROBLEMS. THE NEXT DAY I DROVE THE CAR APPROXIMATELY 10 MILES, AFTER WHICH THE PROBLEM REAPPEARED. I ASKED THE FORD DEALER IF THEY COULD APPLY THE CLUTCH RECALL. THEY CLAIMED IT WAS A WARRANTY EXTENSION AND NOT A RECALL. THEY

THE VEHICLE HAS A GRINDING NOISE WHEN SHIFTING GEARS. IT WILL ALSO SHUDDER AND SHAKE WHEN DRIVING. VEHICLE HAS HAD ALL UPDATES DONE BY THE DEALER AND FORD MOTOR COMPANY AND THE ISSUE STILL PERSISTS. FORD SAID THEY ARE UNABLE TO FIX THE ISSUE WITH THE DUAL CLUTCH.

TL* THE CONTACT OWNS A OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT PROVIDED.

I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.

MY CAR ONLY HAS 4500 MILES! THE CARS TRANSMISSION IS JUNK! THE CAR IS NOT SAFE TO DRIVE PERIOD! THERE IS A RECALL ON THE TRANSMISSION! ON THE CITY STREETS, I HAVE RUINED TWO 700 WHEELS TRYING TO PARK ON A HILL! THE CAR WILL NOT HOLD IN DRIVE OR REVERSE! I HAD A HIGHWAY PATROL CAR BEHIND ME AT A LIGHT, I WAS GOING RIGHT, THERE WAS A SLIGHT UPGRADE. WHEN I TOOK MY FOOT OFF THE GAS THE CAR ROLLED BACKWARDS IN DRIVE, AND HIT THE HIGHWAY PATROL CAR! HE PULLED ME OVER WITH HIS MIC. "DRIVER PULL TO THE RIGHT AND STOP! DRIVER, TURN OFF YOUR CAR AND PUT YOUR HANDS OUT SIDE THE WINDOW! HAD HIS HAND ON HIS GUN! THOUGHT I WAS DRUNK? I TOLD HIM THAT THE CAR ROLLS IN DRIVE AND REVERSE! I TRIED TWICE TO HAVE FORD BUY BACK THIS DANGEROUS CAR! THE HIGHWAY PATROL OFFICER BELIEVED ME AND TOLD ME TO REPORT IT TO FORD! HE SAID WHAT IF THERE WAS A PERSON BEHIND YOU, AND YOU PINED THEM BETWEEN US? I TOLD ME TO REPORT THIS TO YOU! NOW I HAVE A MINT CAR IN THE GARAGE! I WON`T DRIVE IT! I WON`T SELL IT AND PASS THE PROBLEM TO SOMEONE ELSE! BESIDE THE PRICE ON THESE CARS HAS CRASHED BECAUSE OF THE RECALL! FORD CAN`T FIX IT! I WANT MY MONEY BACK! I HAVE A MINT TOP OF THE LINE FORD FOCUS SITTING IN MY GARAGE! FORD CAN`T FIX IT AND WONT GIVE ME MY MONEY BACK! THEY WON`T EVEN TELL ME WHY? PLEASE HELP! THESE CARS ARE DANGEROUS TO DRIVE! I HAVE BEEN RIPPED OFF BY FORD! FIRST AND LAST FORD I EVER BUY! MY DAUGHTER HAS OWNED TWO OF THESE FOCUSES THEY BOTH DID THE SAME THING! SHE WAS AFRAID TO DRIVE THEM! SHE LE

TRANSMISSION HESITATION AND CAR JERKING WHEN ACCELERATING AT ESPECIALLY LOWER SPEEDS. SHUTTERING SOUND AND LACK OF POWER AND THEN SUDDEN ACCELERATION AFTER THE HESITATION. FEELS UNSAFE TO DRIVE. HAVE HAD IN FOR FORD SERVICE 3 TIMES AND GOING BACK FOR FOURTH TIME THIS WEEK. NEVER SEEMS FIXED. INCLINED STOPS ON HILLS AND INTERSECTION QUICK ACCELERATION ARE VERY BAD.

EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR C

THE VEHICLE WILL NOT ALWAYS SHIFT OUT OF GEAR WHEN ACCELERATING OR DECELERATING. THE VEHICLE WILL SHUDDER VIOLENTLY WHEN SHIFT EVEN AFTER THE CAR HAS BEEN WARMED UP. THIS HAS CAUSED THE VEHICLE TO STALL WHEN COMING TO INTERCEPTIONS OR WHEN TAKE OFF NOT CATCH INTO A GEAR. CURRENTLY THE TRANSMISSION HAS BEEN REPLACED ONCE AND REPROGRAMED 3 TIMES, STILL EXPERIENCING THE SAME ISSUES.

DRIVER SIDE REAR DOOR LATCH FAILED, PREVENTING DOOR FROM CLOSING PROPERLY. SAFETY HAZARD AS DOOR WILL NOT REMAIN CLOSED. SECOND DOOR LATCH TO FAIL ON THIS VEHICLE.

COMPLETE ELECTRICAL POWER ASSIST FAILURE. STEERING ALMOST TOO DIFFICULT TO OPERATE. THANKFULLY HAPPENED AT LOW SPEED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE CONTACT MENTIONED THAT A BUNGEE CORD HAD TO BE USED IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE IS EQUIPPED WITH REMOTE ENTRY AND PASSIVE ANTI-THEFT SYSTEM. ON OCTOBER 8, 2015, THE RIGHT REAR PASSENGER DOOR LATCH FAILED WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT AND THE DOOR WILL NOT STAY CLOSED. AT PRESENT THE DOOR IS BEING HELD CLOSED WITH A BUNGEE CORD. PART IS CURRENTLY NOT AVAILABLE FROM FORD.

WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

HAD THE CAR FOR 10 DAYS, WENT TO START, AND RECEIVED A NOTICE "TRANSMISSION FAILURE- SERVICE NOW" THE CAR ENDED UP GETTING TOWED, AND NEEDED NEW TMS. EVEN AFTER THE FIX, THE CAR TRANSMISSION DRIVES AWFUL. CAR SHIFTS AT ODD TIMES, AND HAS EXTREMELY SLOW PICK UP FROM A COMPLETE STOCK. IM TERRIFIED THAT SOMETHING IS GOING TO HAPPEN TO ME WHILE DRIVING THE CAR! IVE SEEN OVER 1,000 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, AND MOST OF THESE INCIDENTS HAVE HAPPENED WHILE DRIVING AT HIGH SPEEDS. THEY ARE STATING THAT THE TRANSMISSION FAILS AND SHUTS DOWN, CAUSING THE DRIVER TO LOSE POWER OF THE CAR. I DON'T KNOW WHY THAT HAVEN'T FIXED THIS, CONSIDERING THIS COULD CAUSE SERIOUS INJURY TO SOMEONE, ALL BECAUSE THEY CHOSE TO BUY A FORD. IM NERVOUS TO DRIVE THE CAR, BECAUSE I FEAR THE TRANSMISSION WILL FAIL ON ME. FORD HAS AGREED THAT THE TRANSMISSION IS A PROBLEM, BUT THEY HAVE NOT RECALLED IT. NOW IM STUCK WITH THIS CAR THAT IM AFRAID TO DRIVE

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE STEERING ASSIST MALFUNCTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,264.

I WAS DRIVING IN THE INTERSTATE GOING ABOUT 65 MILES PER HOUR WITH MY CHILD IN THE CAR MY POWER STEERING WENT OUT A SEMI WAS RIGHT NEXT TO ME AND I ALMOST WENT OFF THE TRYING TO KEEP FROM HITTING IT.

WHILE BACKING OUT OF THE DRIVEWAY THE STEERING SUDDENLY AND WITHOUT WARNING BECAME VERY DIFFICULT TO MANAGE. THINKING THAT THIS WAS A TEMPORARY ISSUE I ATTEMPTED TO DRIVE THE VEHICLE FOR A SHORT DISTANCE BUT FELT VERY UNSAFE TO CONTINUE MY TRIP AND RETURNED HOME.

THE VEHICLE HAS 5MPH AUTO DOOR LOCKS. WHEN YOU INITIALLY TAKE OFF THE DOORS ARE SUPPOSED TO LOCK WHEN THE VEHICLE REACHES 5MPH, THE DOORS ARE LOCKING AT 5MPH BUT THE HORN BLOWS TWICE DISTRACTING OTHER DRIVERS AND ITS NOT SUPPOSED TO DO THAT. IT STARTED THIS ABOUT JULY OF 2015 AND CONTINUES TO DO THIS INTERMITTENTLY.

WHILE DRIVING CAR LOST PER AND ALMOST CAUSED A MAJOR ACCIDENT I WAS GOING 65 MPH COMPUTER SAID MY TRANSMISSION WAS NOT IN PARK.

RIGHT HAND REAR DOOR LATCH FAILURE. VEHICLE WAS MOVING FROM PARK WHEN DEFECT WAS WARNED BY THE DASHBOARD "DOOR OPEN" WARNING SYSTEM. (WARNING! THE FOLLOWING IS AN EDITORIAL, OR RANT, BY THE CAR OWNER. HE INTENDS TO SHAME THOSE AT FORD WHO DECIDE THAT THINGS LIKE DOOR LATCH ISSUES DO NOT SERVE THE BOTTOM LINE SO ARE UNIMPORTANT.) TO THOROUGHLY DESCRIBE THIS PROBLEM ONE NEED ONLY TO KNOW OF THE HUNDREDS OF THOUSANDS OF FORDS ALREADY RECALLED FOR THE SAME ISSUE. CAJOLING BY SOME SEEMS TO INCREASE THE SCOPE OF THE RECALL, WHICH DOES NOT YET INCLUDE THIS VEHICLE. AMONG OTHER THINGS, THIS IS A SAFETY CONCERN. PASSENGER SEATBELTS BEING MORE WIDELY USED DOES NOT ALLOW FOR DOOR LATCHES TO BE LESS EFFECTIVE! LET THE LUXURY OPTIONS FAIL BEFORE TEN YEARS, NOT THE BONES OF THE THING. WHO DECIDES TO CONTINUE USING BAD LATCH TECHNOLOGY FOR SO LONG? THIS IS NOT A CHALLENGE, IT IS A CHOICE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH FAILED CAUSING THE DOOR TO BE UNABLE TO REMAIN CLOSED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE DOOR MANUALLY IN ORDER FOR IT NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DRIVERS SIDE DOOR LATCH, BUT THE FAILURE RECURRED WITH THE REAR DRIVERS SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAD BEEN HAVING ISSUES WITH MY CAR LOSING POWER WHEN ACCELERATING AND SHUDDERING REALLY BADLY. A MONTH BEFORE THE RECALL LETTER CAM OUT FOR THE TCM (TRANSMISSION CONTROL MODULE) I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND THEY TOLD ME IT WAS NORMAL FOR THE CAR. AFTER I GOT THE RECALL LETTER I WENT BACK FOR A FREE DIAGNOSTIC AND INFORMED THEM OF THE WARNING LIGHT THAT WAS OFTEN APPEARING THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". THEY SAID IT WOULD BE A SEPARATE $145 TO DIAGNOSIS THAT PROBLEM. AFTER TAKING NEARLY 4 MONTHS TO GET THE PART IN MY CAR WASN'T ABLE TO SHIFT OUT OF 1ST GEAR DRIVING HOME ONE NIGHT FROM WORK SO I HAD TO FIND ANOTHER DEALERSHIP TO TAKE IT TO. THEY WERE ABLE TO REPLACE THE RECALLED PARTS WITH IN 1 WEEK AND THE SAME ISSUE WITH THE STEERING THAT I HAD DESCRIBED TO THE PREVIOUS DEALERSHIP I ALSO INFORMED THEM ABOUT. WHEN I WENT TO PICK UP MY CAR THEY TOLD ME I SHOULDN'T HAVE THAT SAME PROBLEM WITH THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRE" AND THE STEERING WHEEL LOCKING UP. 3 WEEKS AFTER GETTING MY CAR BACK ONE NIGHT MY HUSBAND AND I GOT IN THE CAR TO DRIVE TO A RESTAURANT AND COULD EVEN LEAVE THE PARKING LOT BECAUSE THE SAME MESSAGE APPEAR AND MY CARS POWER STEERING IS NOW JUST COMPLETELY OUT. BEFORE IT WOULD CORRECT ITSELF AFTER I TURNED THE CAR OFF BUT NOW ITS JUST STUCK AND I CAN'T DRIVE MY CAR. FORD CORPORATE BASICALLY TOLD ME SINCE THERE ISN'T A RECALL IT ISN'T THEIR PROBLEM. AND THE DEALERSHIP TOLD ME THEY WOULD TO

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH AND ACCELERATING, THE VEHICLE JERKED VIOLENTLY AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE DRIVEN MORE AND THE COMPUTER NEEDED TO BE ADJUSTED TO THE DRIVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,600.