WAS DRIVING DOWN THE ROAD WHEN MY DRIVER DOOR OPENED.. THE DOOR WILL NO LONGER LATCH AND ITS VERY UNSAFE TO HAVE THAT HAPPEN SOMEONE CAN GET HURT..
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
LATCHES ON REAR LEFT DOOR BROKE. NOT EVEN 2 WEEKS LATER LEFT DRIVER SIDE LATCH BROKE. TH FOCUS HAS THE EXACT SAME LATCHES AS THE FIESTA AND FUSION WHICH BOTH HAVE RECALLS, BUT THE FOCUS DOES NOT. THE CAR WAS NOT IN MOTION, BUT NOW WHEN I DRIVE I HAVE TO HAVE THE DOOR TIED TO THE OTHER DOOR, SO IT DOES NOT FLING OPEN. I ALSO GOT PULLED OVER IN BETWEEN THESE TWO WEEKS AND WAS CITED FOR DRIVING AN UNSAFE VEHICLE.
ELECTRONIC POWER STEERING ASSIST FAILS INTERMITTENTLY TYPICALLY UPON STARTING OF THE VEHICLE. SOMETIMES THE PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF HARD STEERING, OTHER TIMES TURNING OFF THE IGNITION AND THEN BACK ON RESETS THE ISSUE. ONCE IT APPARENTLY HAPPENED TO MY SON WHILE OPERATING THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS SITUATION AND FORD NEEDS TO ADDRESS IT AS A COVERED SAFETY RECALL ISSUE.
THE FIRST TIME, THE POWER STEERING FAILED ON MY DAUGHTER'S 2012 FOCUS WHILE TRAVELING 70 MPH DOWN THE INTERSTATE. I HAD TO HAVE THE STEERING RACK REPLACED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY AND FORD CLAIMED THERE WAS NO KNOWN ISSUE WITH THIS. LESS THAN 10,000 MILES LATER IT HAS FAILED AGAIN, LUCKILY THIS TIME THE CAR WAS MOVING SLOWLY ON CITY STREETS, STILL FORD CLAIMS THERE IS NOT A PROBLEM WITH THIS. EVEN AFTER ALL THE COMPLAINTS AND INFORMATION FLOODING THE INTERNET ABOUT IT AND A CLASS ACTION LAW SUIT BEING FILED, THEY STILL CLAIM THERE IS NOT A PROBLEM. SADLY, IT APPEARS THAT SINCE DEAD MEN TELL NO TALES, THE DEATH QUOTA HAS NOT BEEN DOCUMENTED ENOUGH TO REQUIRE A RECALL. I HAVE NO DOUBT THAT IF THIS FAILURE HAPPENED ON A RURAL ROAD WITH SHARP CURVES, AN ACCIDENT WOULD BE ALMOST UNAVOIDABLE. I HAVE SPOKEN WITH FORD ON MULTIPLE OCCASIONS REGARDING THIS AND THEY CONTINUE TO DENY ANY PROBLEMS WITH THE FOCUS, ALL THE WHILE RECALLING MULTIPLE OTHER CARS WITH THE SAME STEERING ASSEMBLY.
I PURCHASED MY 2012 FORD FOCUS ON SEPT. 25, 2012. I HAVE HAD PROBLEMS WITH THE TRANSMISSION AND CLUTCH EVER SINCE PURCHASING. ON 7/16/13 FORD PERFORMED A COMPUTER ADJUSTMENT ON THE TRANSMISSION. ON 7/9/14 FORD INSTALLED A NEW CLUTCH IN THE CAR. ON 9/17/15 THEY REPROGRAMMED THE TRANSMISSION. FORD CLAIMS THAT THE PROBLEMS WITH SHUTTERING ON ACCELERATION ARE NORMAL OPERATIONS FOR THE CAR. THEY HAVE ALSO EXTENDED THE WARRANTY ON THE TRANSMISSION BECAUSE "ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION TO EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. THIS CONDITION MAY BE CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS." THEY EXTENDED THE WARRANTY ON THE CAR TO A 7 YEAR 100,000 MILE WARRANTY FOR THE TRANSMISSION ONLY. ON 12-11-15 I WAS DRIVING MY CAR ON VERY BUSY FOUR LANE ROAD. I CAME TO A STOP AT A RED LIGHT, WHILE ATTEMPTING TO TURN LEFT. WHEN I TRIED TO ACCELERATE FROM THE RED LIGHT MY CAR WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. THE CAR WOULD ONLY ACCELERATE TO AROUND 15 MPH, THE SPEED ON THE ROAD WAS 45 MPH. ONCE I HIT 15 MPH THE ENGINE WOULD JUST REV BUT THE CAR WOULD NOT ACCELERATE OR SHIFT GEARS. I HAD TO STOP IN THE MIDDLE OF THE LEFT LANE AND TURN OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, IT WOULD SHIFT FROM FIRST TO SECOND GEAR WITH HEAVY SHUDDERING. UPON TAKING MY CAR TO FORD FOR THE 4TH TIME THEY SAID THAT THE CLUTCH FAILED AND THAT THEY NEEDED A NEW CLUTCH. THIS WIL
THE AUTOMATIC CLUTCH SHUTTER, SLIPS, AND CAUSES A VERY JERKY RIDE. TRANSMISSION DOES NOT SEEM TO BE IN THE RIGHT GEAR A LOT OF THE TIME.
MY DRIVER DOOR SWUNG OPEN AS I WAS TURNING RIGHT FROM A STOP LIGHT ON A CITY STREET. I WAS ABLE TO LATCH THE DOOR BUT IT UNLATCHED AND OPENED AGAIN.
I CONTINUE TO HAVE TRANSMISSION PROBLEMS AND I'M CONCERNED THAT THE PROBLEM INVOLVES OTHER SYSTEMS. I FEEL THEIR NEEDS TO A COMPLETE RECALL ON THE POWERTRAIN AND ALSO AN EXTENDED WARRANTY OFFERED.
SECOND PROBLEM WAS AT 45,000 MILES WHEN THE TRANSMISSION CONTROL MODULE (TCM) MALFUNCTIONED. THE CAR LOST ALL POWER WHILE RIDING DOWN THE ROAD AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD NOT SHIFT INTO PARK AND WAS STUCK IN DRIVE. I COULD NOT GET THE KEY OUT OR ATTEMPT TO CRANK IT BECAUSE THE TRANSMISSION WAS STUCK IN DRIVE. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND THEY TOLD ME THAT I HAD TO GET IT TOWED AND THEY WOULD NOT TOW THE VEHICLE TO THE DEALERSHIP AND IT WOULD BE AT LEAST TWO WEEKS BEFORE THEY COULD DIAGNOSE THE PROBLEM. THEY ENDED UP REPLACING THE TCM MODULE AND I RECEIVED THE CAR BACK AFTER 4 WEEKS.
TRANSMISSION PROBLEMS THAT FORD WOULD NEVER ADDRESS! FIRST PROBLEM OCCURRED AT 5,000 MILES WHEN THE CAR WOULD SHUT DOWN BY ITSELF WHEN TRYING TO ACCELERATE. THE CAR WOULD LOSE POWER THEN THE ENGINE WOULD SHUT OFF AND THE INSTRUMENT PANEL LIGHTS WOULD LIGHT UP. WHEN YOU CRANK THE CAR BACK UP IT WAS AS IF NOTHING HAPPENED. TOOK IT TO THE FORD DEALERSHIP AND LEFT IT FOR A PERIOD OF 25 DAYS AND THEY WERE UNABLE TO DETECT ANY PROBLEMS. NOTHING WAS DONE TO CORRECT THIS PROBLEM AND THE DEALERSHIP SAID THAT IT WAS A NORMAL THING. BASICALLY THEY BLEW SMOKE UP MY A** ABOUT IT JUST SO I WOULD STOP HARASSING THEM ABOUT IT. THEY WERE NOT EVEN CONCERNED BY THE FACT THAT THIS IS A MAJOR SAFETY ISSUE AND THAT IT COULD HAVE PUT MY LIFE IN JEOPARDY. THIS PROBLEM STILL OCCURRED BUT LESS FREQUENTLY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF OF THE ROADWAY AND TURN OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,514.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS ENGAGED AT APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
PASSENGER SIDE FRONT DOOR LATCH ASSEMBLY BROKE CAUSING THE DOOR TO SWING OPEN WHILE DRIVING. THIS OCCURRED WHILE DRIVING THROUGH A PARKING LOT AT THE MALL AND MY WIFE ALMOST FELL OUT OF THE CAR. NOT ONLY WAS SHE FORCED TO CATCH HERSELF AND THE DOOR FROM FLYING OPEN BUT NOW I AM FORCED TO USE A RATCHET STRAP TO HOLD THE DOOR CLOSED AS THE LOCAL FORD DEALER STATED THEY ARE STILL WAITING TO GET THE PART BUT HAVE NO IDEA WHEN.
TRANSMISSION/ CLUTCH HAS ALWAYS GIVEN US PROBLEMS. WE HAVE BEEN IN FOR REPAIRS MORE TIMES THEN I CAN COUNT FOR SEALS ON THE CLUTCH, REPROGRAMMING AFTER REPROGRAMMING AND REPLACING THE CLUTCH ITSELF. IT STILL SHUDDERS LURCHES AND DOES NOT DRIVE SAFELY. I HAVE TRIED TO GET HELP AND GIVEN UP A THOUSAND TIMES OVER THE THREE YEARS I HAVE OWNED THE CAR. THANK GOD IT HASN'T GOTTEN ME KILLED YET. CLUTCH GAVE OUT AGAIN THE OTHER DAY AND IT BUCK AND JERKED HARDER THAN IT EVER HAS. I PULLED OUT IN FRONT OF SOMEONE AND COULD NOT ACCELERATE FOR A WHOLE 1 MIN. WAS GETTING READY WITH MY FLASHERS TO PULL OVER THEN IT BUCKED AND ROLLED ENOUGH TO GET TO MY HOUSE... I'M NOW PAST THE FORD EXTENDED WARRANTY... $1700 QUOTE FROM THE DEALER TO REPLACE A DEFECTIVE PART THAT WILL MOST LIKELY FAIL AGAIN WITHIN THE YEAR. HOW CAN THEY CONTINUE TO TRY AND COVER UP THIS ISSUE??
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING SYSTEM FAILED. THE DASH LIGHT CAME ON WITH POWER STEERING ASSIST FAULT. THE CAR IS VERY DIFFICULT TO STEER AND CREATED A SAFETY ISSUE FAILING ON THE FREEWAY.
FOR THE FIFTH TIME IN ONLY EIGHT MONTHS, THE TRANSMISSION HAS MALFUNCTIONED IN THIS VEHICLE, CAUSING IT TO STOP ACCELERATING OR STALL. IT IS A SAFETY HAZARD, AS IT HAS HAPPENED ON THE HIGHWAY TWICE AND HAS BEEN ON THE STREET IN MOTION THE REMAINING THREE TIMES. EACH TIME WE HAVE TAKEN IT TO THE SHOP AT THE OWNER'S EXPENSE AND IT HAS REQUIRED TOWING EACH TIME BECAUSE IT NO LONGER ACCELERATES. THE TRANSMISSION SENSORS (THERE ARE TWO) CONTINUE TO MISFIRE AND FAIL, DESPITE BEING REPLACED SEVERAL TIMES. THIS CAR WAS BOUGHT NEW IN 2012 AND HAS HAD ISSUES SINCE THE PURCHASE. WE HAVE TWO CHILDREN AND ANOTHER IS DUE AT THE END OF JANUARY AND I DO NOT FEEL SAFE DRIVING THIS CAR, AS IT HAS ALMOST BEEN THE RESULT OF SEVERAL ACCIDENTS WHEN IT STALLS AND SHUDDERS.
I AM CURRENTLY ON MY 2ND CLUTCH ON MY 2012 FORD FOCUS. I AM STILL EXPERIENCING SHUDDERING AND MISS SHIFTING WHEN DRIVING. THIS CAUSES LURCHING WHEN TAKING OFF AND HAVE ALMOST BEEN IN A FEW CRASHES. SPEAKING WITH FORD CORPORATE THERE IS CURRENTLY NO FIX FOR THIS ISSUE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 107,000.
TRANSMISSION SHIFTS IMPROPERLY CAUSING SHUDDER EFFECT. AT IDLE THE VEHICLE SHUDDERS AS IF ITS GOING TO DIE OUT. THE SHUDDER HAPPENS MOSTLY ON HIGHWAY DRIVING.
WHILE DRIVING, THE "DRIVER SIDE DOOR OPEN" ALARM CHIMES, THE LIGHTS FLASH ON AND OFF AND THE DOORS WILL NOT REMAIN LOCKED. THEY UNLOCK AND LOCK ON THEIR OWN WHILE DRIVING.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A TURN, THE REAR DRIVER SIDE DOOR SUDDENLY OPENED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION OVERHEATED, THE WARNING LIGHT ILLUMINATED, AND THE ENGINE STALLED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.
PURCHASED VEHICLE 6 MONTHS AGO FROM AUTO NATION FORD UNION CITY, GA. FIRST THERE WAS A PROBLEM WITH TIRE, THEN THERE IS A PROBLEM WITH " BRAKE LAMP" THEN THERE IS A MAJOR PROBLEM WITH " TRANSMISSION MALFUNCTION". CAR WOULD NOT ACCELERATE AND STOPPED IN MID TRAFFIC. AUTO NATION "SAID" THEY REPAIRED AS A RESULT OF RECALL, BUT I DROVE THE CAR 8 HOURS AFTER I PICKED IT UP FROM AUTO NATION AND CAR STILL HAVING THE SAME " TRANSMISSION MALFUNCTION" PROBLEM, I COULD NOT ACCELERATE, AND CAR STOPPED ON HIGHWAY. IN ADDITION, THE " BRAKE LAMP" MESSAGE ALSO FLASHED ON THE DASH. I TOOK CAR BACK TO THE DEALER WHERE IT REMAINS WITH AUTO NATION FORD, UNION CITY, GA. THE CAR IS UNSAFE TO DRIVE. FURTHERMORE, PLEASE INVESTIGATE THE DISHONEST SERVICE AND SALES PRACTICES AT THIS DEALERSHIP
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,646.
FOR THE THIRD TIME IN SIX MONTHS, MY CAR WILL NOT START. IT WAS FORTUNATELY PARKED IN MY GARAGE. THERE IS POWER. THE ONBOARD COMPUTER HAS ERASED ITSELF EACH TIME. EACH TIME, I'VE BEEN TOLD ITS A TRANSMISSION PROBLEM, AND THAT ITS COVERED BY WARRANTY. IT'S GOTTEN TO THE POINT WHERE I DON'T EVEN TRUST MY CAR TO DRIVE IT ANYMORE.
THE CHROME TRIM ON THE STEERING WHEEL HAS BEGUN TO PEEL IN MULTIPLE PLACES. THIS WAS BROUGHT TO MY ATTENTION AFTER SOME OF THE PEELED AREAS LACERATED MY FINGERS WHILE DRIVING, CAUSING ME TO ABRUPTLY PULL MY HAND OFF OF THE STEERING WHEEL AND SWERVE THE VEHICLE. I ATTEMPTED TO GRAB THE STEERING WHEEL AGAIN AS MY FINGERS WERE BLEEDING. VEHICLE WAS IN MOTION ON THE HIGHWAY.
VEHICLE MOVING TRANSMISSION DISENGAGES GEAR VEHICLE NEEDS TO BE RESTARTED TO RESET TRANSMISSION,VEH STOPPED AT TRAFFIC CONTROL DEVICE LIGHT, STOP SIGN,RAILROAD CROSSING TRANSMISSION DISENGAGES GEAR. VEH NEEDS TO BE SHUT OFF AND RESTARTED TO BE ABLE TO MOVE. VEH IN SAID SITUATION REFUSES TO ACTKNOWLEDGE PARK SIGNAL SO. THAT IT CAN BE RESTARTED.VEH HAS BEEN IN MOTION AND HAD THIS HAPPEN VEH HAS BEEN STOPPED AND THIS HAS HAPPENED THIS IS ON GOING.
TODAY TWICE THE CAR STEERING WHEEL WAS HARD TO DRIVE THEN WHEN I PULLED OVER, THE LIGHT CAME ON DASHBOARD AND SAID POWER STEERING ASSIST FAILED SERVICE REQUIRED. WHAT IF I WAS NOT ABLE TO PULL OVER SAFELY.
DRIVER SIDE DOOR SUDDENLY WILL NOT LATCH, CREATING A DANGEROUS SAFETY HAZARD. THE DOOR REMAINS OPEN PREVENTING THE VEHICLE TO BE DRIVEN WITHOUT SOME KIND OF STRAP HOLDING THE DRIVER'S DOOR CLOSED TO PREVENT IT FROM SWINGING OPEN WHILE THE VEHICLE IS IN MOTION. THIS TYPE OR CONTRAPTION IMPAIRS THE DRIVER FROM DRIVING SAFELY AND COULD POTENTIALLY CAUSE AN ACCIDENT IF SUDDENLY SWINGS OPEN, EVEN WORSE PERSON CAN FALL OUT OF VEHICLE IF THIS FAILURE WAS TO HAPPEN WHILE THE VEHICLE IS IN MOTION. FORTUNATELY, THIS HAPPENED TO US AS WE HAD ARRIVED AND PARKED OUR CAR. ONCE THE DOOR WAS OPENED AND THE DRIVER EXITED THE VEHICLE THE DOOR WOULD NOT LATCH CLOSED AGAIN.
TRANSMISSION BUCKS, SHUTTERS, LAGS, LURCHES AND SLIPS. OFTEN CREATES A SERIOUS SAFETY CONCERN. I ALMOST HIT PEOPLE IN A CROSSWALK ONE DAY WHEN I TRIED TO ROLL FORWARD A FEW FEET TO THE STOP LINE ON THE STREET AND THE VEHICLE LURCHED FORWARD. I HAVE BEEN PULLING OUT IN TO TRAFFIC SEVERAL TIMES WHERE IT LAGS OR SLIPS AND I'VE ALMOST BEEN HIT. FORD TELLS ME THIS IS ALL NORMAL.
THE TRANSMISSION IS SHUTTERING AND THE CARS DOES NOT ACCELERATE. THE TRANSMISSION STOPPED WORKING ON TUESDAY. WAS ON THE EXPRESSWAY AND THE TRANSMISSION QUIT WHILE CAR WAS GOING 50MPH. I HAVE BEEN TOLD NUMEROUS TIMES BY FORD EMPLOYEES THAT THIS IS HOW THE CAR WORKS. SHUTTERING, NOT ACCELERATING, STALLING OUT. CAR IS CURRENTLY AT DEALERSHIP. I WAS GIVEN THE TIMEFRAME OF 3-4 WEEKS TO BE FIXED, THE BEST TIMEFRAME OF THE 4 DEALERSHIPS I CALLED. 59,800 MILES ON THE CAR.
AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE AND THE REAR DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!
THE REAR DOOR LATCH ON THE DRIVER'S SIDE SUDDENLY FAILED WITH THE DOOR FLYING OPEN. THE DOOR WILL NOT LATCH. THE LATCH IS MADE OF PLASTIC. THIS IS AN EXTREME SAFETY HAZARD AND IT IS JUST A MATTER OF TIME UNTIL SOMEONE FALLS OUT OF A MOVING VEHICLE AND IS KILLED OR INJURED. FORD HAS ALREADY RECALLED THE FIESTA AND OTHER MODEL(S) FOR THE SAME FAILURE. I CALLED FORD AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE FAILURE. THEY DID SAY THAT THEY WERE AWARE OF A LARGE NUMBER OF FAILURES BUT WOULD NOT ISSUE A RECALL.
2012 FORD FOCUS, PURCHASED USED IN 2015 WITH 6K MILES, HAS BEEN JOLTING AND FAILING TO ACCELERATE WHILE DRIVING ON STREETS/HIGHWAYS AND HAS BEEN IN FOR ASSESSMENT AND REPAIR 2 TIMES; CURRENTLY UNDER REPAIR FOR A 3RD TIME AS OF TODAY (11/11/15).
VEHICLE HAS BEEN IN FOR SERVICE 6 TIMES FOR THE SAME TRANSMISSION ISSUES: DRAGGING, BUCKING, LOSS OF ACCELERATION. I HAD A CLUTCH REPLACED ON NOV. 4TH AND AFTER ONLY DRIVING 100 MILES I LOST ALL TRANSMISSION POWER TO THE CAR AND WAS STRANDED ROADSIDE. THE FORD DEALER SERVICE MANAGER SAID FORD IS AWARE OF THE ISSUES AND NONE OF THE REPAIRS WILL CORRECT THE PROBLEM.THE WARRANTY IS ONLY EXTENDED UNTIL 100,000 MILES AND THEN OUT OF POCKET WILL OCCUR. THE CAR IS UNSAFE AND JUST STOPS IN THE MIDDLE OF DRIVING. FORD JUST MAKES THE SANE FIXES AND STATES THE CAR IS SUPPOSE TO DRIVE THIS WAY. CARS JUST DON'T STOP RUNNING MID ACCELERATION AND JERK SO HARD THE CAR BUCKS.
THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.
AFTER TCM RECALL REPLACEMENT THE STEERING WOULD WANDER. BY THIS I MEAN LOOSE WHEEL AT HIGH SPEEDS WITH TOUGH SPOTS. NEW TIRES AND ALIGNMENT HAVE BEEN DONE WITH NO CORRECTION OF THIS PROBLEM. FORD WILL NOT ADMIT AN ISSUE AND WILL ONLY DIAGNOSE AFTER I AGREE TO PAY THEM FOR DOING SO. NOT GOING TO HAPPEN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN EXPLOSIVE ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE. THE CONTACT NOTICED BURNT RUBBER AND SMOKE COMING FROM THE TIRE. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED THAT THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT AND WERE DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HBT BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SLIPPED OUT OF GEAR, THE TRANSMISSION LIGHT ILLUMINATED, AND THE VEHICLE OVERHEATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND LEFT THE VEHICLE THERE UNTIL THE NEXT DAY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT IT STALLED WHITOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200.
DRIVERS SIDE REAR DOOR NO LONGER LATCHES, FORD DEALER QUOTED $430 TO REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. WE MANAGED TO GET THE DOOR TO LATCH BY CLAMMING THE DOOR, FORTUNATELY IT HAS NOT POPPED OPEN WHILE PARKED OR IN MOTION.
WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????
WITH THE ENGINE STILL RUNNING, SUDDENLY NO POWER WAS DELIVERED TO THE WHEELS. I WAS ABLE TO ROLL TO A STOP AT THE CURB. I RETURNED 1-1/2 HOURS LATER AND WAS ABLE TO DRIVE THE CAR ABOUT 3 MILES BEFORE THE PROBLEM RECURRED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THE PROBLEM WAS A FAILED TRANSMISSION CONTROL MODULE, WHICH WAS REPLACED BY AN IDENTICAL UNIT. HAD THIS FAILURE OCCURRED WHILE DRIVING AT HIGH SPEED ON A FREEWAY, IT WOULD PROBABLY HAVE LED TO A SERIOUS ACCIDENT. IN FACT, I WOULD BE SURPRISED IF THERE HAVE NOT ALREADY BEEN A NUMBER OF SUCH ACCIDENTS. FORD HAS DONE NOTHING TO CORRECT THIS PROBLEM. IN AUGUST I RECEIVED A NOTICE STATING THAT "THE TCM MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING INTERMITTENT SYMPTOMS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER." IT GOES ON TO SAY THAT A SOFTWARE UPDATE IS AVAILABLE THAT WILL GIVE A VISUAL WARNING OF A POTENTIAL FAILURE. HOWEVER, THIS WILL NOT PREVENT A DRIVER FROM BEING STRANDED, NOR, IN MANY CASES, WILL IT PRECLUDE AN ACCIDENT FROM OCCURRING. I AM BUYING A NEW CAR AND TRADING IN MY FOCUS. I COULD GET MORE FOR IT BY SELLING IT TO A PRIVATE PARTY, BUT I AM UNWILLING TO HAVE ANY CONNECTION WITH THE UNWITTING PERSON WHO OWNS THE CAR NEXT. SINCE THE INCIDENT WITH MY 2012 FOCUS OCCURRED ABOUT THREE YEARS AFTER MY PURCHASE, IT IS REASONABLE TO THINK THAT SUCH INCIDENTS WILL OCCUR WITH INCREASING FREQUENCY. FORD NEEDS TO TREAT THE DESIGN OF A REPLACEMENT TCM AS AN URGENT MATTER, AND TO M
FORD HAS HAD MANY ISSUES WITH THEIR DUEL CLUTCH TRANSMISSION WHICH CAUSES THE CAR TO LURCH FORWARD, SHUTTER, SLIP WHEN STARTING OR WHEN SHIFTING BETWEEN GEARS. THEY KNOW ABOUT THIS ISSUE AND HAVE ISSUED EXTENDED WARRANTY BUT THIS IS A SAFETY ISSUE. THE INTERNET IS FULL OF HUNDREDS IF NOT THOUSANDS OF CONSUMER COMPLAINTS ABOUT THIS ISSUE AND A CLASS ACTION LAW SUIT HAS BEEN FILED. MY ISSUE IS THE SAME WITH THOUSANDS OF OTHER FORD OWNERS. WE KEEP HAVING TO TAKE THE CAR INTO THE SHOP, THEY ADJUST SOMETHING AND TELL US THERE IS NOTHING ELSE THEY CAN DO. I HAVE HAD THIS ISSUE ON AND OFF FOR OVER 2 YEARS, MY CAR WILL NOW BE LOOKED AT FOR A FIFTH TIME. IT WOULD BE GREAT IF THE GOVERNMENT TAKES A LOOK AT THIS SAFETY ISSUE AND HELPS US OUT
11/4/2015 - PARKED AT RESTAURANT THE CAR WAS STATIONARY IN PARKING LOT OPENED THE DOOR AND WHEN CLOSING IT THE DRIVER'S SIDE FRONT DOOR SUDDENLY QUIT LATCHING AND WON'T LOCK. THE DOOR SWINGS OPEN FREELY AND SLAMS AGAINST THE FRAME AND MY ELBOW AS THE CAR IS MOVING. THE ALARM AND DASH WARNINGS GO OFF CONSTANTLY AS THE SWITCH CAN'T BE DEPRESSED PROPERLY. THIS IS A SAFETY ISSUE DUE TO PREMATURE PRODUCT FAILURE. FORD SAYS IT'S NOT COVERED UNDER RECALL IF THE CAR IS OUT OF WARRANTY. THERE IS NO DIFFERENCE IT'S A PLASTIC LATCH JUST LIKE THE FORD FIESTA, FUSION, AND MKZ LATCHES UNDER CURRENT RECALL.
MY CAR HAS SHUDDERED SINCE I BOUGHT IT . IT ALSO DID THE ROLL BACK ISSUES AS WELL. IT HAS BEEN INTO THE FORD DEALERSHIP 3 TIMES NOW FOR THIS ISSUE AND IT IS STILL NOT RESOLVED. THE CAR HAS ONLY 60,000 MILES ON IT. IT SLIPS GEARS, STRUGGLES TO GET UP HILLS, STRUGGLES TO GET GOING AT LIGHTS, STRUGGLES IN TRAFFIC WHEN IDELING, AND SHUDDERS. I CALLED FORD TO COMPLAIN AT FIRST THEY SEEMED INTERESTED. THEY WOULD FOLLOW UP WITH ME AFTER THE LATEST REPROGRAMMING. WELL THE REPROGRAMMING WAS COMPLETED AND IT STILL DOES THE SAME THINGS AS BEFORE. FORD'S RESPONSE WELL GIVE IT A FEW DAYS. I ASKED WHEN THEY WOULD FOLLOW UP SINCE I JUST TOLD YOU IT IS NOT FIXED WHAT IS THE NEXT STEP. THEIR RESPONSE CALL US WHEN IT HAPPENS AGAIN AND CLOSED MY CASE. THEY NEED TO FIX THE PROBLEM AND TAKE RESPONSIBILITY FOR THE PROBLEM. I AM WAITING FOR MY TRANSMISSION TO COMPLETELY FAIL SINCE IT STRUGGLES TO SHIFT INTO GEARS. THIS IS A MAJOR SAFETY ISSUE AND THE CAR IS A LEMON.
MY 2012 FORD FOCUS STALLED IN TRAFFIC. I WAS STOPPED AT A RED LIGHT AND WHEN TRAFFIC SIGNAL TURNED GREEN, MY VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE. I HAD NO POWER TO MOVED FORWARD. THE NEEDLE FOR SHIFTING OF GEARS WENT ALL THE WAY OVER TO 8 &9. TRANSMISSION LIGHT CAME ON. VEHICLE CONTINUED TO STALL IN TRAFFIC & TRANSMISSION LIGHT STAYED ON. THIS HAPPENED ON OCTOBER 07, 2015.
TRANSMISSION VIBRATION, SHUTTERING, JUMPING IN AND OUT OF GEAR , CLUNKING INTO GEAR , CAN'T FIND GEAR ,ROLLING BACK, SLIPPING, FLARING .
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →