2012 Ford Focus complaints

WHILE DRIVING DOWN A RESIDENTIAL ROAD, THE DRIVER'S SIDE DOOR OPENED. I STOPPED THE VEHICLE AND ATTEMPTED TO SHUT THE DOOR. THE DOOR OPENED WITHOUT PULLING THE HANDLE. NOW THE DOOR NO LONGER CLOSES AND MUST BE HELD SHUT AT ALL TIMES BY THE DRIVER.

ELECTRIC STEERING GEAR OUT. $1650 DOLLARS TO REPLACE AT THE DEALERSHIP. THIS IS AN ONGOING ISSUE WITH FORD'S BAD DESIGN OF ELECTRONIC STEERING. 150 PLUS COMPLAINTS WITH CRASHES AND DEATHS. THIS IS MY 20YO DAUGHTERS CAR AND THANK GOD SHE WASN'T DRIVING IT WHEN IT WENT OUT. BASICALLY A YARD ORNAMENT NOW UNTIL WE CAN AFFORD TO FIX IT. STILL MAKING THE PAYMENTS BUT NO CHANCE OF DRIVING THE HAZARD TO THE ROAD CAR.

AFTER BACKING OUT OF A PARKING SPOT, MY "DOOR AJAR" SIGNAL CAME ON, I REOPENED AND CLOSED AND MY DOORS AND NOTICED THAT MY DRIVER SIDE DOOR WAS NOT LATCHING. AFTER LOOKING INTO THIS PROBLEM, I'VE LEARNED THAT MANY 2012 FORD FOCUS' HAVE THIS ISSUE. THE DEALERSHIP INSISTS THAT THERE WILL NOT BE A RECALL ON THIS ISSUE, BUT I OBJECT. SOMEONE COULD HAVE BEEN SERIOUSLY HURT IN THIS INCIDENT.

DRIVER SIDE DOOR WILL NOT SHUT. OPENED DOOR AND TRIED TO SHUT IT BUT WILL NOT STAY CLOSED. DRIVER SIDE DOOR SWINGS OPEN WHEN DRIVING. TOOK IT TO A FORD DEALERSHIP AND THEY HAVE HEARD OF THE PROBLEM ON MULTIPLE OCCAISIONS.

THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE REPLACED 10,000 MILES APART.

THE PASSENGER FRONT DOOR WOULDN'T CLOSE ON 5/22/16 WHEN MY WIFE AND I WERE LEAVING TO DRIVE 25 MILES EAST INTO TOWN FROM OUR HOME IN TONOPAH AZ. I TAPED THE DOOR UP ON THE SAME DAY AND WE GOT A RIDE INTO TOWN TO OUR BIBLE MEETING AND THEN TO THE STORE. ON 5/24/16 I TOOK OUR FORD FOCUS INTO JONES FORD IN BUCKEYE AZ TO HAVE THEIR SERVICE DEPARTMENT LOOK AT IT. WHILE I WAITED I WENT ONLINE TO SEE IF THIS ISSUE WE HAD WITH OUR DOOR HAS BEEN AN RECURRING PROBLEM WITH THIS MODEL AND FOUND A STORY THAT CBS5AZ COVERED BACK IN SEPTEMBER OF 2015 OF MANY AZ RESIDENTS HAVING THIS SAME ISSUE AND NOT JUST IN AZ. THESE DOORS ON THIS VEHICLE CAN POP OPEN AT ANY GIVEN TIME W/O WARNING, THAT'S VERY DANGEROUS AND SOMEONE CAN LOSE THEIR LIFE. JONES FORD TOLD ME THERE ARE CURRENTLY NO RECALLS OR HELP FROM FORD MOTOR, SO I PHONED FORD MOTOR FROM MY CELL RIGHT AWAY AND CONTACTED THEIR CUSTOMER SERVICE. I WAS ABLE TO MAKE MY COMPLAINT AND I WAS GIVEN CARE #CAS-9558178 AND TOLD THAT A REQUEST FOR FINANCIAL ASSISTANCE ON MY BEHALF WOULD BE PUT IN TO PAY THE $600 BILL, BUT NO GUARANTEES AND IF I PAID OUT OF MY OWN POCKET TO KEEP THE RECEIPT IN CASE FORD DOES DO A RECALL. I DROVE THIS DANGEROUS UNPREDICTABLE CAR HOME AND TOOK THE TAPE OFF AND ROLLED THE WINDOWS UP AND PUSHED THE PASSENGER FRONT DOOR AS CLOSE AS IT WOULD STAY. I FEEL FORD SHOULD EITHER BUY BACK THIS DANGEROUS VEHICLE AND LET ME CHOOSE A DIFFERENT PRODUCT AND OR MAKE MY MONTHLY PAYMENT UNTIL I CAN DRIVE THIS VEHICLE THAT'S NOT SAFE. WHY S

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TAKATA RECALL. STARTED MY CAR AND SHUT THE DOOR I NOTICED THAT THE DRIVERS DOOR WOULD NOT SHUT.

WHILE DRIVING BACK ON THE FREEWAY, THE VEHICLE STARTED TO SMOKE. PULLED TO THE SIDE OF THE FREEWAY AND THE VEHICLE CAUGHT ON FIRE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

RADIO STOPPED WORKING AND VERY LOUD STATIC NOISE COMES FROM RADIO RANDOMLY. DEALER WILL NOT LOOK AT SYSTEM WITHOUT $90 CHARGE. NOISE IS VERY LOUD AND STARTLING WHEN IT IS GOING ON EVEN WHEN CAR IS OFF.

PASSENGER FRONT DOOR WILL NOT LATCH.

THE FRONT DRIVER SIDE DOOR FAILS TO LATCH NORMALLY AND MUST BE REPEATEDLY SLAMMED HARD TO GET IT TO LATCH AND STAY CLOSED. THE DOOR HAS ALSO COME UNLATCHED AND OPENED WHILE SLOWLY DRIVING AROUND CORNERS IN A PARKING GARAGE. I BELIEVE THE PROBLEM IS IN THE DOOR LATCH ITSELF. MY FORD DEALER SAID THIS PROBLEM ON THIS CAR WAS NOT COVERED BY A RECALL YET AND QUOTED ME $400 FOR THE REPAIR, THOUGH I'VE NOTICED SIMILAR RECALLS ON FORD FIESTAS AND EDGES OF THE SAME MODEL YEAR. I'VE ALSO NOTICED THAT THIS PROBLEM IS ALREADY UNDER INVESTIGATION BY THE NHTSA.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS TOWED TO A DEALER WHERE THE STEERING GEAR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

MY FRONT DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. I WAS GETTING INTO THE CAR ON 4/23/16, CLOSED THE DOOR AND IT BOUNCED BACK OPEN. THE LATCH WOULD NOT LATCH UNTIL I SPENT APPROXIMATELY 10 MINUTES PULLING THE DOOR BACK OPEN AND CLOSING IT AGAIN. TWICE NOW (ONCE WHILE STATIONARY AND ONCE WHILE DRIVING) MY DOOR HAS POPPED OPEN. THE FIRST TIME THE WAS STATIONARY, THE BACK DOOR WAS CLOSED AND POPPED MY FRONT DOOR OPEN. THE SECOND TIME I WAS DRIVING AROUND A CORNER WHILE LEAVING WORK AND MY DOOR JUST POPPED OPEN. I HAVE BEEN IN CONTACT WITH FORD AND THEY HAVE SAID THAT THERE ARE MANY FORD FOCUS' WITH MY SAME ISSUE, BUT THAT THEY HAVEN'T ISSUED A RECALL. I AM NOW HAVING TO PAY $59.00 TO HAVE THEM INSPECT MY DOOR. IF MY EXTENDED WARRANTY APPROVED IT I WILL HAVE TO PAY EITHER A $50 OR $100 DEDUCTIBLE TO GET IT FIXED. IF THEY DO NOT APPROVE IT, IF I WANTED IT FIXED I WILL HAVE TO PAY AROUND $750 TO GET IT REPLACED.

MY DRIVER SIDE FROM DOOR FLEW OPEN WHILE DRIVING. THE DOOR WILL NOT LATCH CLOSED AND I HAVE TO USE ROPE TO KEEP IT CLOSED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE DOOR HAD TO BE HELD SHUT BY A SHIRT BECAUSE IT FAILED TO LATCH. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

WHILE PULLING BACK FROM A PARKING LOT, THE REAR DRIVER SIDE DOOR SIGNAL SHOWED UP, AND THE DOOR OPENED. FROM THAT MOMENT, IT IS IMPOSSIBLE TO CLOSE CORRECTLY THE DOOR AS THE LATCH DOESN'T CLOSE CORRECTLY. I GUESS IT IS RELATED TO INVESTIGATION PE16001.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE WHERE THE VEHICLE RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HAD FAILED AND WOULD NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE DRIVER'S SIDE LATCH SYSTEM FAILING TO ENGAGE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,100. ..UPDATED 07/12/16 *BF *CN

I WAS HAVING ISSUES WITH THE ELECTRICAL PROBLEM THE HORN WENT OUT FOR A PERIOD OF TIME ALSO THE RADIO IS NOT WORKINGAS WELL AS THE AIRBAGS DID NOT DEPLOY WHEN I WAS RECENTLY IN A VEHICLE ACCIDENT I AM LUCKY TO BE ALIVE.I WAS MAKING A LEFT HAND TURN ONTO A ROAD AND WAS HIT FROM THE SIDE THE IMPACT WAS ENOUGH TO MAKE MY ENGINE DISMOUNT BUT MY AIRBAGS DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR FAILED AND THE LATCH MECHANISM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING FAILED AND A "STEERING ASSIST FAILED" MESSAGE DISPLAYED. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

I HAVE HAD TWO DOOR LATCHES FAIL ON MY 2012 FOCUS SO FAR. THE DRIVER DOOR WAS THE FIRST TO FAIL, WHICH HAS ALREADY BEEN REPAIRED ON 12 FEBRUARY 2016 (DOCUMENTATION PROVIDED THROUGH UPLOAD). DOOR AJAR WARNING LIGHT WILL NOT TURN OFF. THE DRIVER'S SIDE DOOR FAILED IN MY DRIVEWAY, AND I HAD TO TIE MYSELF IN USING MY SEATBELT JUST TO GO GET IT REPAIRED. THIS IS A KNOWN AND ONGOING PROBLEM FOR FORD. THE REAR PASSENGER DOOR FAILED WHILE THE CAR WAS IN MOTION; LUCKILY A FRIEND WAS ABLE TO GRAB THE DOOR AND HOLD IT CLOSE BEFORE IT WAS STRUCK BY A PASSING CAR IN THE LANE NEXT TO US ON A CITY STREET. MY KIDS WERE IN THE BACK SEAT AT THE TIME, AND I FEAR THAT I CANNOT USE MY VEHICLE BECAUSE IT IS UNSAFE TO DRIVE IN ITS PRESENT CONDITION, AND THE OTHER TWO DOORS COULD FAIL AT ANY TIME. MY TWO-YEAR-OLD DAUGHTER SITS IN A CAR SEAT RIGHT NEXT TO THE LEFT PASSENGER DOOR, AND MY WIFE TYPICALLY SITS IN THE FRONT PASSENGER SEAT, BOTH OF WHICH SEEM AS IF THEY ARE NEXT IN LINE TO FAIL. THIS IS A HUGE SAFETY CONCERN AND FORD SHOULD REPAIR THESE AT NO COST, REIMBURSE FOR MONEY ALREADY SPENT, AND EVEN PROVIDE A TOW TRUCK TO BRING THE VEHICLE SAFELY TO THE DEALERSHIP FOR REPAIR. CURRENTLY MY CAR HAS BEEN SITTING IN THE DRIVE WAY FOR A WEEK AND I CANNOT REALLY GO ANYWHERE BECAUSE THE DOOR WILL NOT LOCK AFTER THIS FAILURE HAPPENS, WHICH MEANS SOMEONE CAN JUST OPEN THE DOOR AND TAKE WHATEVER THEY WOULD LIKE. IN ADDITION, IT POSES A POTENTIAL PROBLEM WITH THE BATTERY SINCE THE INTERIOR AND EXTERIOR LIGHT

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 06/29/16*LJ *CN

THE CAR HAS MORE THAN THREE MAJOR RECALLS .AND FORD DON'T HAVE THE PARTS FOR REPAIRS.. AIRBAGS , ELECTRONIC CLUTCH. AND SOME OTHER PROBLEMS WITH NO PART S COMING IN!!!!! CAR HAS NOT BEEN REPAIRED.L HAVE TAKEN IT IN FOUR TIME AND TOLD THE PARTS ARE JUST COMING IN.TEMP REPAIRS I AM SO SO VERY TRIED OF THIS! I HAVE BEEN A OWER OF 4 NEW FORDS CARS. AND A CUSTOMER FOR FORD & GMC NOT AGAIN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE VEHICLE STALLED RECENTLY WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

FORD FOCUS RECALL. CAR LOST ALL ACCELERATION WHILE DRIVING ABOUT 10MPH IN TRAFFIC BUT ELECTRICAL STAYED ON. LUCKILY IT WAS TRAFFIC AND I WAS ABLE TO COAST TO THE ROADSIDE. HAPPENED FIRST IN NOVEMBER 2015, DEALER SAID IT WAS BATTERY DYING. HAPPENED AGAIN APRIL 27 2016. NOW THEY'RE SAYING IT'S TRANSMISSION ELECTRICAL ISSUES.

NEW 2012 FORD FOCUS B/C I DIDN'T WANT USED CAR REPAIRS. AT 57.2K MILES THE TRANSMISSION STARTED TO MAKES NOISES, AUTOMATICALLY SHIFT ON ITS OWN SOMETIMES TO A CRAWL, ROLL BACKWARDS & LURCH FORWARD WHEN STOPPED AT LIGHTS/STOP SIGNS, NO POWER UP HILLS. THE AUTOMATIC TRANSMISSION COST $1,000-$1,500 DOLLARS BUT IT DRIVES LIKE A CLUTCH. MY MECHANIC TOLD ME FORD EXTENDED THE TRANSMISSION WARRANTY TO 7 YRS OR 100K MILES B/C OF THIS. HE GAVE ME A COPY FROM HOTLINE ARCHIVE 1) FIRST PERFORM THE TRANSMISSION ADAPTIVE RELEARNS USING THE FACTORY OR EQUIVALENT SCAN TOOL 2) IF THESE CODES ARE P2831 AND/OR P2832 RETURN IMMEDIATELY, IT IS LIKELY THERE IS AN INTERNAL CLUTCH ISSUE. NOTE, THERE IS A COMMON CONCERN OF INTERNAL SEALS LEAKING FLUID ONTO THE CLUTCH FORD HAS INCREASED THE WARRANTY ON THE INTERNAL SEALS TO 7YRS OR 100KMILES. POTENTIAL CAUSES: INTERNAL AUTOMATIC TRANSMISSION 2) TRANSMISSION CONTROL MODULE ADAPTIVE RELEARN - CONFIRMED FIX SUMMARY: 3) REPLACE AUTOMATIC TRANSMISSION. PRIOR TO CONTACTING MY MECHANIC I CALLED THE DEALERSHIP THEY WERE VAGUE ABOUT THE TRANSMISSION PROBLEM. MY RESEARCHED IDENTIFIED OTHER COMPLAINTS FOR THE SAME THING. THE DEALERSHIP TOLD ME THAT THE PARTS ARE BACKORDERED 3 MONTHS NATIONWIDE BUT IT'S OK TO DRIVE THE CAR INCLUDING ON THE FREEWAY & IT WON'T HURT THE TRANSMISSION ANYMORE THAN WHAT IT IS. LATER I THOUGHT WHAT HAPPENS IF IT DAMAGES OTHER NON-TRANSMISSION PARTS NOT COVERED UNDER THE TRANSMISSION WARRANTY - WILL THAT COST ME OUT OF POCKET EXPENSES - A

DRIVER'S READ DOOR LATCH. DOOR SUDDENLY WOULD NOT SHUT ANYMORE. CURRENTLY I STRAPPING THE DOOR SHUT SO THAT IT WILL NOT FLY OPEN. PROBLEM STARTED WHEN I NOTICED MY LIGHTS INDICATED THAT A DOOR WAS OPEN.

I HAVE HAD TRANSMISSION PROBLEMS FROM DAY ONE. THE CAR STUDDED AND STOP FROM TIME TO TIME. I ALMOST GOT INTO AN ACCIDENT WITH MY DAUGHTER WHEN THE CAR SUDDENLY STOPPED ON ME BECAUSE OF FAULTY TRANSMISSION. THE RADIATOR ALSO WENT OUT. THE STEERING GEAR LOCKED UP ON ME WHILE I WAS DRIVING AND I ALMOST HAD AN ACCIDENT WITH MY KIDS IN THE CAR.

MY DRIVERS SIDE DOOR LATCH OPENED WHILE DRIVING AND THE DOOR CAME OPEN. I STOPPED AND IT WOULD NOT CLOSED THE DOOR STAYED OPEN. I CALLED THE FORD DEALERSHIP AND THEY SAID IT IS A KNOWN ISSUE YEAR A RECALL ON THE FOCUS HAS NOT BEEN DONE. THE COST TO REPLACE THE DOOR LATCH AND MECHANISM WAS $517 THAT THEY ARE QUOTING ME. THIS IS A SAFETY ISSUE THAT IS KNOW.

SINCE WE PURCHASED THE CAR NEW IN 2012 IT HAS NOT OPERATED PROPERLY. I UNDERSTAND IT IS A HYBRID TRANSMISSION AND FEELS DIFFERENT FROM OTHER AUTOMATIC TRANSMISSIONS. THAT IS NOT THE PROBLEM. THE PROBLEM IS THAT THE CAR SHUDDERS AND JERKS FORWARD WHEN YOU STEP ON THE ACCELERATOR. WE HAVE TAKEN THE CAR IN FOR THIS PROBLEM AND HAVE BEEN TOLD THERE IS NO PROBLEM. YET THERE HAVE BEEN ABOUT THREE RECALL OR TRANSMISSION UPDATES. THE LAST RECALL WAS SERVICED IN JANUARY 2016. SEVERAL TIMES I HAVE HAD TO PULL OFF THE ROAD AND RECENTLY THE CAR'S ENGINE LIGHT CAME ON HAD TO HAVE THE VEHICLE TOWED TO VALLEY ISLE FORD BECAUSE THE CAR WOULD NOT DRIVE. THERE RESPONSE AFTER RESETTING THE CHECK ENGINE LIGHT WAS THAT THE CAR DROVE FINE. I WENT TO PICK THE CAR UP AND I BARELY MADE IT HOME. THE CAR AGAIN NEEDS TO TOWED BACK TO THE DEALER. THIS MODEL NEEDS TO BE RECALLED AND HAVE THE TRANSMISSION REPLACED AS IT WILL NEVER BE ABLE TO BE FIXED.

MY DRIVER DOOR WILL NOT CLOSE AND I TOOK IT TO FORD THEY SAID IT IS THE LATCH THAT BROKE TOLD ME THEY COULD NOT FIX IT AS A RECALL BUT FORD FIESTA IS BEING RECALLED FOR THE SAME PART . TOLD ME I COULD PAY 450 BUCKS TO FIX IT FOR A PART THAT IS BEING RECALLED ON A DIFFERENT CAR BUT IT'S THE SAME PIECE.. I HAVE BEEN DRIVING WITH BUNGY CORDS ATTACHED TO MY DOOR ...IF I HAD SOMETHING TO DO WITH THIS I COULD UNDERSTAND BUT I DIDN'T IT IS A PIECE ON THERE CAR THAT BROKE AND THEY NEED TO FIX IT...MY TRANSMISSION WAS A RECALL THEY FIXED THAT AND IT CONTINUES TO DO THE SAME THING AS BEFORE

THE DRIVERS SIDE PASSENGER DOOR SONT CLOSE AND IT WONT STAY CLOSED. IT JUST FLAPS OPEN. THE LOCK MECHANISM NEVER ENGAGES.

POWERTRAIN IS SLIPPING, CAR LUNGES FORWARD WHEN PRESSES ON BRAKE, ROLLS WHEN GEAR, AND THE POWERTRAIN LIGHT TURNS ON. THIS IS THE SECOND/THIRD TIME THAT THIS HAS HAPPENED.

THE DISPLAY ON THE DASH READS "STEERING ASSIST FAULT". IT STARTED AS AN INTERMITTENT FAILURE THAT HAPPENED ONCE THE CAR WAS FIRST STARTED, THE PROBLEM WOULD GO AWAY AFTER SHUTTING DOWN AND RESTARTING, THAT HAD BEEN HAPPENING FOR A COUPLE WEEKS. NOW IT IS A CONSISTENT PROBLEM. THERE IS ABSOLUTELY NO ASSIST IN THE POWER STEERING, MAKJNG THE CAR VERY DIFFICULT TO MANEUVER AT NORMAL DRIVING SPEED AND NEAR IMPOSSIBLE TO MANEUVER AT VERY LOW SPEED, E.G. DURING PARALLEL PARKING, U-TURNS, SHARP TURNS, ETC.

STEERING FREEZES, MAKES A VERY DANGEROUS MOMENT, DOOR WINDOW DOESN'T SUDDENLY WORK. FEEL A RECALL SHOULD BE IN EFFECT, CHOSEN STATES HAVE A RECALL ON THE STEERING, BUT NOT IN TEXAS, I'M A SENIOR CITZEN, LIVING OFF GOVE. BENITFITS , CAN'T AFFORD THE PRICE TO FIX, THE VEHICLE WAS STATIONARY, AND ONE TIME IN MOTION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL VIBRATION. WHILE DRIVING, THERE WAS A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE TAKEN MY CAR INTO TWO SEPARATE FORD DEALERSHIPS (ELDER FORD AND BILL CURRIE FORD, BOTH LOCATED IN TAMPA, FL) FOR SERVICE DUE TO THE TRANSMISSION AUDIBLY GRINDING AND THE CAR LITERALLY SHAKING ON TAKE OFF. IT SOUNDS LIKE THE CAR IS GOING TO DIE AT ANY MOMENT. EACH TIME I HAVE TAKEN IT IN, I WAS TOLD IT JUST NEEDED TO BE "RE-PROGRAMMED". THEY WOULD DO THAT THEN SEND ME ON MY WAY ONLY FOR ME TO RETURN A MONTH OR TWO LATER WITH THE SAME ISSUE. THIS PAST TIME, THEY REPLACED THE TRANSMISSION CONTROL MODULE AGAIN ONLY FOR THE TRANSMISSION TO FAIL ONCE MORE. WHILE DRIVING HOME, MY CAR INEXPLICABLY STOPPED RUNNING IN THE MIDDLE OF TRAFFIC ON A BUSY STREET. THE DASHBOARD SHOWED A TRANSMISSION MALFUNCTION AND TO GET IT SERVICED IMMEDIATELY. I HAVE CALLED FORD'S CORPORATE OFFICE AND THEY KEEP TELLING ME TO SPEAK WITH A CUSTOMER SERVICE MANAGER WHO JUST REFERS ME BACK TO THE DEALERSHIP FOR REPAIRS. WHAT IF THE CAR HAD STOPPED THE WAY IT DID WHILE I WAS ON THE EXPRESSWAY? THIS IS NOT A SAFE VEHICLE AND FORD DOESN'T SEEM TO CARE. I HAVE COPIES OF THE DOCUMENTATION FROM EACH TIME THE CAR WAS SERVICED FOR THIS ISSUE. I AM WRITING BECAUSE I AM AT MY WITS END AND I HAVE GIVEN FORD MULTIPLE OPPORTUNITIES TO GET THIS CORRECTED AND THEY KEEP TRYING TO PUT A BAND-AID ON IT. I HAVE DONE MY OWN RESEARCH AND THIS PROBLEM IS A VERY COMMON ONE AMONG THIS PARTICULAR MODEL OF VEHICLE. I WANT TO MAKE SURE THAT AWARENESS IS BROUGHT TO THIS SO THAT HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMETHING TRAG

CLUTCH IN TRANS. SKIPPING. THIS HAS AND STILL HAPPENING TWO MONTHS AFTER PURCHASE,.BEEN IN FORD DEALER ( PARK FORD ) WESLEY CHAPEL FL. SEVERAL TIMES, STILL REACTING THE SAME.VERY AGGRAVATING .SOONER OR LATER IT'S GOING TO JAM,CAUSING AN ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I OWN A FORD FOCUS 2012. THE DOOR LATCH IS DEFECTIVE AND THE DRIVERS SIDE DOOR DOES NOT CLOSE. WHILE MY SPECIFIC MODEL IS NOT BEING RECALLED, SIMILAR MODELS ARE FOR THE SAME CAUSE. THIS CANNOT BE CONCIDENCE AND NOW FORD IS CHARGING ME 600 TO FIX IT. I'VE READ ONLINE THAT THIS IS COMMON FOR FORD FOCUS MODELS. I DO HAVE DOCUMENTATION OF THEM REPLACING THE LATCH. I ALSO REQUESTED THAT I KEEP THE OLD LATCH FOR PROOF.

WHILE DRIVING DOWN THE ROAD THE REAR LEFT SIDE DOOR FLEW OPEN. IT APPEARS THERE IS A PROBLEM WITH THE DOOR LATCH IT WILL NOT CLOSE.

4/14/16 MY WIFE DROVE FROM FT. LAUDERDALE TO ORLANDO WITH MY ONE YEAR OLD SON TO VISIT HER SISTER IN THE HOSPITAL SINCE SHE WAS HAVING A BABY AT WINNIE PALMER HOSPITAL IN ORLANDO. UPON LEAVING THE HOSPITAL, SHE OPENED THE DOOR TO GET IN AND WHEN SHE TRIED TO SHUT IT, IT WOULD NOT LATCH. WE HAD TO GET IT TOWED TO A FORD DEALERSHIP(SUN STATE FORD) NEARBY BECAUSE I TOLD HER IT WAS NOT SAFE TO DRIVE IT EVEN 8 MILES TO THE DEALERSHIP. I CALLED THE CLOSEST DEALERSHIP TO LET THEM KNOW THAT IT WAS COMING AND THEY TOLD ME THAT THIS IS A RECALL ITEM. BUT UPON RESEARCHING THE MODEL AND VIN # I WAS TOLD THAT THIS MODEL IS NOT COVERED UNDER THE RECALL SO I WOULD HAVE TO PAY OUT OF POCKET FOR ALL REPAIRS. THE CAR IS A 2012 FORD FOCUS HATCHBACK AND ONLY HAS ABOUT 17K MILES ON IT. I ASKED IF OTHER VEHICLES HAVE THE RECALL WHY DIDN'T THIS ONE HAVE IT SINCE IT IS JUST AS DANGEROUS REGARDLESS OF THE SPECIFIC MODEL. I WAS TOLD THAT IS UP TO FORD TO DECIDE THAT AND IF THE VEHICLE DOESN'T FALL UNDER THE RECALL THEN WE WOULD HAVE TO PAY FOR IT. I HAVE TO HAVE THEM INSPECT ALL OF THE DOORS NOW WHICH THEY WILL PROBABLY CHARGE ME FOR AS WELL. SO MY WIFE IS IN ORLANDO WITH OUR ONE YEAR OLD WITHOUT A CAR AND STANDING AT THE HOSPITAL WITH OUR SON AND A CAR SEAT IN HER HAND WAITING FOR A FAMILY MEMBER TO PICK HER UP. I DON'T FEEL WE SHOULD HAVE TO PAY FOR THIS. DO I HAVE ANY RECOURSE WITH FORD FOR COST TO REPAIR THIS?

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT DRIFTED THE VEHICLE OVER TO THE SHOULDER. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE STEERING ABILITY RETURNED. THE DEALER DIAGNOSED THE FAILURE, BUT IT WAS UNABLE TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER SIDE DOOR BECAME AJAR. IN ADDITION, THE REAR PASSENGER DOOR LATCH FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,075.

TODAY THE FRONT DRIVER'S SIDE DOOR LATCH FAILED WHILE DRIVING ON THE FREEWAY. THE DOOR WAS CLOSED AND LATCH INTACT WHEN I INITIALLY STARTED THE CAR AND BEGAN DRIVING THEN SUDDENLY THE DOOR FLEW OPEN WHILE IN MOTION AND A NOTIFICATION APPEARED SAYING "DRIVER'S SIDE DOOR OPEN." THE ISSUE HAPPENED SO SUDDENLY THAT I WAS FORCED TO SWERVE TO AVOID HITTING THE VEHICLE DRIVING TO MY LEFT AND NEARLY HIT THE VEHICLE TO MY RIGHT. I PULLED OVER AND ATTEMPTED TO OPEN AND CLOSE THE DOOR SEVERAL TIMES AND ENGAGE THE LOCK TO SEE IF THE DOOR WOULD STAY CLOSED BUT WAS UNSUCCESSFUL. I MANAGED TO GET THE VEHICLE TO A NEARBY FORD DEALERSHIP BY HOLDING THE DOOR TIGHTLY WITH ONE HAND WHILE STEERING WITH THE OTHER. AT THE DEALERSHIP I WAS TOLD THAT THIS ISSUE WAS NOT COVERED UNDER MY GOLD LEVEL EXTENDED WARRANTY THAT I HAD PURCHASED AND IT WOULD COST NEARLY 600 DOLLARS TO FIX. NOT ONLY WAS THE REPAIR EXPENSIVE, BUT THE PART WAS OUT OF STOCK AND WOULD REQUIRE MY VEHICLE TO STAY IN THE SHOP FOR AN UNDISCLOSED NUMBER OF DAYS, WHICH FORCED ME TO RENT A RENTAL VEHICLE, INCURRING ANOTHER COST.

SOMETIMES UPON CRANKING THE CAR AND TRYING TO PUT THE CAR IN GEAR IT COMES UP "TRANSMISSION NOT READY" AND WILL NOT ENGAGE. UPON TAKEOFF, IT JERKS AND SHUDDERS EVERY TIME. GOING UP ANY KIND OF INCLINE, IT GRINDS AND SHAKES OR SHUDDERS. IT NEVER TAKES OFF SMOOTHLY AND I AM AFRAID THAT I AM GOING TO GET STRANDED ANY TIME DUE TO THIS. HOWEVER, TECHNICIANS TELL ME ALL THIS IS NORMAL - IT IS NOT!!!!! I AM TOLD THIS IS DUE TO A NEW TYPE OF ENGINE - HOWEVER IT DOES APPEAR TO BE VERY FAULTY. THIS HAPPENS ON A DAILY BASIS - WHETHER I AM ON THE HIGHWAY, A TWO LANE ROAD OR IN A PARKING LOT. THIS HAS HAPPENED LOTS OF TIMES AND I HAVE RECORDS WHERE I HAVE TAKEN THIS TO THE FORD DEALERSHIP AROUND SIX TIMES SINCE I PURCHASED IT.

RIGHT FRONT DOOR OPEN WHILE DRIVING, DOOR LATCH WILL NOT LATCH DOOR CLOSED. LATCH IS DEFECTIVE. HAD TO TIE DOOR WITH A ROPE TO GET VEHICLE HOME IN THE MIDDLE OF THE NIGHT. THIS VEHICLE IS A 2012 FORD FOCUS SEL MODEL WITH A MILLAGE OF 61590. THIS COULD HAVE HAD A BAD OUTCOME IF SOMEONE WAS IN THE PASSENGER SEAT AT THE TIME THIS HAPPENED & WAS LEANING AGAINST THE DOOR THEY COULD HAVE FALLEN OUT & MAYBE STRUCK BY A CAR THAT WAS PASSING BY EVEN IF THE SEAT BELT WAS HOLDING THEM . ALSO IF SOMEONE WAS ON THE SIDE OF THE VEHICLE THEY COULD HAVE GOTTEN HIT BY THE DOOR AS IT OPENED. FORD HAS A RECALL FOR OTHER VEHICLE WITH THE SAME PROBLEM INCLUDING THE 2012 FORD FIESTA.

BACK SEAT(DRIVERS SIDE) DOOR LATCH FAILED ON MY HUSBANDS WAY HOME FROM WORK. THE DOOR FLEW OPEN ON A TURN AND ALL OF HIS TOOLS FLEW OUT THE INTO THE STREET. (HE HAD MY CAR BECAUSE HIS FORD TRANSIT WAS IN THE SHOP FOR THE TRANSMISSION ISSUES) WE HAD TO TIE THE DOOR WITH A BUNGEE CORD. THE OTHER BACK DOOR LATCH (PASSENGER SIDE) FLEW OPEN ON THE FREEWAY WHILE ON THE WAY TO A BIRTHDAY PARTY RESULTING IN A LOST PRESENT AND CAKE. NOW BOTH BACK DOORS ARE TIED SO THE DOORS DON'T FLY OPEN. I DRIVE A CANYON ROAD TO WORK AND BACK EVERYDAY AND GOING THROUGH A TURN RESULTS IN THE DOOR LIGHT COMING ON AND MAKES THE NOISE FOR WHEN A DOOR IS OPEN. WE HAVE TRIED GOING TO FORD NUMEROUS TIMES AND THEY ACKNOWLEDGE THAT OTHER YEARS HAVE BEEN RECALLED BUT NOT MY YEAR AND MODEL. FORD HAS OFFERED TO "FIX" THE PROBLEM FOR A MERE $700.00 DOLLARS PER DOOR. I CALLED CORPORATE AND RECEIVED THE SAME ANSWER WERE SORRY WE KNOW THERE IS A PROBLEM BUT NOT FOR YOUR YEAR MAKE AND MODEL. I NOW HAVE A FOUR DOOR PASSENGER CAR THAT ONLY SITS TWO PEOPLE BECAUSE THE BACK DOORS ARE TIED TOGETHER. I PRAY EVERYDAY THAT MY FRONT DRIVERS DOOR AND PASSENGER DOOR DON'T FLY OPEN. I HAVE ALWAYS OWNED A FORD AND NEVER HAD A COMPLAINT ABOUT THEM BUT IT IS HARD TO BELIEVE THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS SAFETY. WHAT IF MY GRANDKIDS WERE IN THE BACK SEAT AND THE DOOR FLEW OPEN WITH THEM IN THE CAR? I WILL NEVER OWN ANOTHER FORD THIS IS A SAFETY ISSUE AND BIG LET DOWN. PLEASE HELP TO OPEN A RECALL FOR THIS YEAR MAKE AN