REAR PASSENGER DOOR LATCH STOPPED LATCHING DOOR BOUNCES SHUT AND OPEN AGAIN NOT CLOSING PROPERLY. I HAD TO SECURE IT WITH A CORD ANCHORED TO ANOTHER PART OF THE CAR INTERIOR TO DRIVE HOME. I ALREADY HAD THIS SAME ISSUE WITH THE DRIVER REAR DOOR LATCH. THE CHECK DOOR LIGHT COMES NO AND OF AS DRIVING WHILE THE DOOR IS TIED SHUT.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
CANNOT HARDLY TURN THE STEERING WHEEL AT STOP AND WHEN DRIVING. VERY DANGEROUS WHEN DRIVING IN BUSY HIGHWAYS. THE ERROR MESSAGE CAME ON SAYS THAT THE STEERING ASSIST FAILURE. I TOOK IT TO HONOLULU FORD WHERE I PURCHASED THE VEHICLE THEY SAID SINCE MY VEHICLE IS OUT OF WARRANTY I HAVE TO PAY FOR A RACK AND PINION SYSTEM FOR 2500.00 DOLLARS TO FIX IT. UNACCEPTABLE FROM A MAJOR COMPANY.
AN ALERT COMES UP ON THE DASH BOARD CLAIMING THAT STEERING ASSIST FAULT SERVICE REQUIRED. IT IS VERY DIFFICULT TO DRIVE ALTHOUGH THE FASTER I GO THE EASIER IT IS TO STEER' BIT TURNS REMAIN DIFFICULT THIS STARTED HAPPENING IN 2015, POWERING OFF THE CAR WOULD TEMPORARILY FIX IT. THE ISSUE WAS INTERMITTENT BUT IS NOW VERY CONSISTENT AND HAPPENING EVERY TIME I DRIVE THE CAR.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/20/16*LJ *TR
VEHICLE WAS PARKED AND WHEN STARTED DISPLAYED THE EPAS WARNING/SERVICE REQUIRED MESSAGE. NO INJURIES SINCE THE VEHICLE WAS PARKED, BUT HAD THE SYSTEM GONE OUT AT SPEED IT MIGHT HAVE BEEN A DIFFERENT STORY. VEHICLE IS DRIVEN BY MY 24 Y/O SON, AND HIS GENERATION HAVE NO EXPERIENCE DRIVING W/O POWER STEERING. INTERNET RESEARCH HAS HIGHLIGHTED THAT THIS IS A KNOWN ISSUE, AS WELL AS A CLASS ACTION LAWSUIT FILED AGAINST THE MANUFACTURER. EARLY REPAIR COST ESTIMATES PUT THE DOLLAR VALUE BETWEEN $1500 AND $2000.
THE DOOR LATCH ON THE FRONT DRIVER SIDE FAILED TO LOCK IN AND THE DOOR COULD NOT BE CLOSED AT ALL WHENEVER I DROVE OR PARKED THE CAR. IT IS SO DANGEROUS FOR DRIVING AND THE CAR IS HIGHLY POSSIBLE TO BE STOLEN. I HAVE CONTACTED THE FORD (BERGE FORD, MESA, AZ) DEALER SERVICE TO FIX THE PROBLEM, BUT IT COSTED ME $440.00.
AS I STARTED MY DRIVE TO WORK ON 7/13/16 ON MY COUNTY ROAD AND MY INDICATOR LIGHT CAME ON AND SAID PASSENGER DOOR OPEN. I EXITED MY VEHICLE TO FIND MY REAR DRIVER SIDE DOOR OPEN AND WOULD NOT CLOSE. THIS IS NOT THE ONLY TIME THIS HAS HAPPENED, I HAD TO REPLACE THE LATCH ON THE REAR PASSENGER SIDE LESS THAN A YEAR AGO. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY FAMILY BUT ALSO PUTS A BURDEN ON MY FINANCIAL SITUATION, CONSIDERING I CANNOT DRIVE MY CAR TO WORK UNTIL THIS PROBLEM IS FIXED.
THIS IS NOT THE FIRST TIME THIS AUTO MANUAL TRANSMISSION HAS CAUSED PROBLEMS. WHEN I HAVE TAKEN THIS VEHICLE IN FOR SERVICE AND ASKED THEM TO LOOK AT THE TRANSMISSION AND WHEN I HAVE EXPLAINED WHAT IT DOES THEY SAID THAT IS HOW IT SHOULD BE. IT HAS ACTED LIKE IT WON'T GO AND IT HAS ROLLED BACK ON HILLS. IT HAS SHUTTERED AND STUTTERED TO CHANGE GEARS. FINALLY IT DIDN'T AND IT WAS IN TRAFFIC ON A 70 MPH HIGHWAY. WHILE DRIVING IN RUSH HOUR TRAFFIC - NOT STOP AND GO - JUST MORNING TRAFFIC WITH SEVERAL OTHER DRIVERS ON A 70 MPH THE FORD FOCUS STOPPED ACCELERATING. THE CAR WOULD NOT GO PAST 40-45MPH. I HAD TO TURN MY HAZARDS ON AND TRY TO KEEP GOING AND WORK MY WAY OVER TO THE SHOULDER. IT WAS DIFFICULT AND VERY DANGEROUS. I COULDN'T GET OVER AS QUICK AS I WOULD HAVE LIKED AND I COULD HAVE DIED! THE CAR WOULDN'T SHIFT GEARS. IT IS LIKE IT WAS STUCK IN BETWEEN AND THEN IT WOULDN'T REALLY SLOW DOWN AND FINALLY I HAD TO COAST ON THE SHOULDER TO A STOP. I WAS ALMOST AT AN EXIT SO I THOUGHT I WOULD TRY TO GET OFF TO A QUICK PARKING LOT. BUT THEN IT WOULDN'T GO. IT WASN'T STOPPED, BUT IT WASN'T DRIVING. THEN A MESSAGE INDICATED HOT TRANSMISSION AND I WAITED AS IT INDICATED TO LET IT COOL. FINALLY IT CLEARED AND NO MORE MESSAGE. I TRIED TO GO AGAIN ON THE SHOULDER TO GET TO A SAFE PARKING LOT OR SOMETHING AND IT WENT FOR A MINUTE GOT STUCK AT 40 MPH AND STARTED TO SLOW. THE CAR'S THROTTLE WAS GOING AND REVVING BUT NOTHING. I HAD TO COAST TO A STOP. LET IT COOL AND THEN I JUST TRIED TO GO
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
JUNE 2016 NOTICED A SIGNIFICANT DROP IN MY AVERAGE MPG. TOOK VEHICLE INTO DEALER WHO TOLD ME THE PURGE VALVE WAS STUCK OPEN CREATING EXCESSIVE VACUUM ON FUEL TANK CAUSING THE TANK TO WARP AND THE FUEL PUMP TO BEND.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE TRANSMISSION LOST POWER. WHEN THE SHIFT LEVER WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO TRAVERSE A HILL, THE TRANSMISSION LOST POWER AND THE VEHICLE ROLLED BACKWARDS DOWN THE HILL. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE WERE REPROGRAMMED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 01/05/17*LJ *JS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE DOOR OPENED ON ITS OWN WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
I'VE HAD PROBLEMS WITH THE TRANSMISSION FROM THE START. I'VE HAD THE TRANS CONTROL MODULE REPLACED TWICE. PROBLEMS INCLUDE DELAYED STARTS, SHUTTERING WHEN SHIFTING, REVVING HIGH WHEN ABOUT TO SHIFT, OR STICKING IN GEAR AND NOT SHIFTING WHEN IT SHOULD. I KEPT TAKING IT IN, AND EACH TIME THEY TOLD ME THEY COULDN'T FIND A CODE, SO THEY COULDN'T FIX IT. THEY FINALLY REPLACED THE TCM, WHEN MY CAR JUST STOPPED IN THE MIDDLE LANE, DURING RUSH HOUR TRAFFIC ON THE FREEWAY. I COULDN'T GET IT TO MOVE, SO I SHUT IT OFF, THEN IT WOULDN'T START AGAIN. IT TOOK EMERGENCY VEHICLES TO GET ME TO THE SIDE OF THE ROAD BECAUSE OF ALL THE TRAFFIC WHIZZING BY. THE SECOND TIME THEY REPLACED IT, I WAS ON VACATION, AND MY CAR KEPT STICKING IN GEAR, BUT THE SERVICE ENGINE SOON LIGHT CAME ON THIS TIME SO THEY HAD A CODE TO GO BY.
DRIVER SIDE REAR DOOR WON'T LATCH. CAR WAS PARKED AT THE GROCERY STORE, AND I OPENED THE DOOR TO LOAD GROCERIES INTO CAR. WHEN I CLOSED THE DOOR, INSTEAD OF LATCHING, IT BOUNCED BACK OUT. I COULDN'T GET IT TO LATCH AT ALL. MY 17 YEAR OLD CHILD HAD TO SIT IN THE BACK AND HOLD THE DOOR CLOSED TO GET HOME. IT STILL WON'T LATCH, SO I WILL HAVE TO HAVE IT FIXED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO SECURE THE DOOR SHUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR DRIVER SIDE DOOR FAILED TO CLOSE WHEN SHUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
LOUD STATIC SOUNDS COMING FROM DASH. HAPPENS INTERMITTENTLY. EXTREMELY LOUD. TODAY CAN SMELL BURNT ELECTRICAL SMELL IN PASSENGER COMPARTMENT. THE STATIC NOISE SEEMS TO HAPPEN WHEN CAR IS PARKED OR JUST AFTER PARKING VEHICLE AND ENGINE IS STILL RUNNING.
CAR DOOR WON'T LATCH. SWUNG OPEN AT RANDOM AND WILL NOT STAY CLOSED. OCCURRED IN MOTION, BACKING OUT OF MY DRIVEWAY. SIMILAR RECALL FOR DIFFERENT FORD VEHICLES BUT NOT THE FORD FOCUS 2012.
POWER STEERING FAILURE, CAUSING THE CAR TO LOOSE POWER STEERING WHILE THE CAR WAS IN MOTION ON A HIGHWAY. THE PROBLEM WAS INTERMITTENT AND WAS INITIALLY RESOLVED BY RESTARTING THE CAR. HOWEVER, A WEEK AFTER THE PROBLEM FIRST STARTED (AND LESS THAN 50 DRIVING MILES LATER), THE CAR COMPLETELY LOST ALL POWER STEERING. THIS ALL STARTED ABOUT A MONTH AFTER AN UPDATE FOR A TRANSMISSION RECALL. ACCORDING THE FORD DEALERSHIP, A GEAR HAD BROKEN IN THE STEERING COLUMN RESULTING IN THE FAILURE. WHEN DISCUSSING THE ISSUE WITH A MECHANIC AT A DIFFERENT SHOP, HE SAID THAT TYPE OF DAMAGE TYPICALLY IS THE RESULT OF SIGNIFICANT CRASH FORCE. THE CAR HAD NOT BEEN IN AN ACCIDENT. BARRING AN ACCIDENT, THE MECHANIC SAID THAT IT WAS MORE LIKELY THE RESULT OF A DEFECTIVE PART OR COMPONENT.
THE DRIVER SIDE DOOR LATCH MALFUNCTIONED, NOT ALLOWING THE DOOR TO SHUT. MY SON WAS DRIVING THE CAR ON 07/14/2016 AND STOPPED AT THE STORE. UPON RETURNING TO THE CAR HE NOTICED THE LIGHTS ON AND DOOR AJAR. WHEN HE GOT IN THE CAR, THE DRIVER SIDE DOOR WOULD NOT LATCH SHUT. HE HAD TO DRIVE HOME HOLDING THE DOOR SHUT WITH HIS HAND, WHILE STEERING WITH THE OTHER. THIS DEFECT IS AN EXTREME SAFETY ISSUE. BROUGHT THE CAR TO THE FORD DEALERSHIP AND THEY ADVISED THAT IT WAS NOT COVERED BY RECALL YET. I HAVE TO PAY OUT OF POCKET.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPENED. AFTER STOPPING THE VEHICLE, THE CONTACT DISCOVERED THAT THAT DOOR WOULD NOT LOCK OR REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND JERKED FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE VEHICLE HESITATED AT LOW RPM'S UPON TAKE OFF. UPDATED 09/08/16.*JB
ELECTRONIC POWER STEERING ASSIST FAILED SEVERAL TIMES AT START UP OR LOW SPEED JULY 2016. DIAGNOSED AS INTERNAL SYSTEM FAILURE OF THE STEERING RACK PROGRAM. THE STEERING RACK WAS REPLACED AT $1900. FORTUNATELY, I DID NOT HAVE HIGHWAY SPEED FAILURES BEFORE THE ERROR COULD BE DIAGNOSED AND FIXED. STEERING IS EXCEEDINGLY MORE DIFFICULT THAN OLD "MANUAL" STEERING WITHOUT THE POWER ASSIST.
DRIVER REAR DOOR LATCH BROKEN WHILE DRIVING. LEAVING A PARKING GARAGE THE REAR DOOR SUDDENLY SWINGS OPEN NEARLY HITTING A PASSING CAR. AFTER PULLING OVER TO CLOSE THE DOOR IT IS APPARENT THE DOOR LATCH IS BROKEN AND WILL NOT LATCH AT ALL. I HAVE A SHORT VIDEO SHOWING THE FAILURE OF THE DOOR TO LATCH IF NEEDED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. PRIOR TO OWNING THE VEHICLE, THE DEALER REPLACED THE FRONT DRIVER SIDE DOOR LATCH AND THE REAR PASSENGER SIDE DOOR LATCH. THE FAILURE RECURRED ONCE THE CONTACT PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED. LESS THAN A MONTH LATER, THE FRONT PASSENGER AND REAR DRIVER SIDE LATCHES FAILED. THE DOORS OPENED WITHOUT WARNING AND THE CONTACT HAD TO MAKE AN ADJUSTMENT DUE TO THE FAILURE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AGAIN. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/13/16*LJ *JS
THE STEERING WHEEL BECAME VERY HARD TO TURN WHILE DRIVING. AFTER THE CAR WAS TURNED OFF, IT WAS STILL THE SAME. $2000 FOR REPAIR. CAME BACK FROM THE SHOP WITH A DEAD BATTERY. ANOTHER $180. MONEY I DON'T HAVE. 76,000 MILES AT FAILURE.
MY BACK PASSENGER SIDE DOOR WILL NOT STAY CLOSED. I WENT INTO THE STORE AND WHEN I CAME BACK I NOTICED MY INDICATOR KEPT TELLING ME MY DOOR WAS OPENED. I GOT OUT AND TRIED TO CLOSE IT BIT IT WOULDN'T STAY CLOSED. I HAD TO USE THE SEAT BELT JUST SO IT COULD STAY CLOSED ON THE WAY HOME. I FEEL LIKE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS MALFUNCTION.
I HAVE NOW AN ISSUE WITH MY PASSENGER DOOR THAT WILL NOT CLOSE. I OPENED MY DOOR AND WENT TO CLOSE IT AND IT POPPED BACK OPEN. WOULD NOT LATCH TO CLOSE. AS A RESULT I HAD TO TIE THE DOOR CLOSED. MY CAR WAS IN A PARKED POSITION AND I WAS PLACING ITEMS ON THE BACK SEAT. I WAS ABLEBTO OPEN THE DOOR BUT AS I ATTEMPTED TO CLOSE THE DOOR WOULD NOT ENGAGE OR LATCH JUST POPPED OPEN.
DOOR LATCH FAILURE DURING DRIVING. I WAS DRIVING THE CAR, TOOK A RIGHT TURN AND OUT OF NOWHERE THE DRIVER'S DOOR CAME UNLATCHED AND OPENED. I WAS ABLE TO GET THE CAR HOME BY HOLDING THE DOOR SHUT AND DRIVING BASICALLY WITH 1 HAND. AFTER ARRIVING AT HOME, IT BECAME EVIDENT THROUGH MULTIPLE ATTEMPTS TO CLOSE AND LATCH THE DOOR THAT THE LATCH WAS MALFUNCTIONING. THIS PROBLEM IS NOT ONLY DANGEROUS, IT IS ALSO LEAVES MY CAR MORE VULNERABLE FOR THIEF. THOUGH RESEARCH OF RECALLS I AM AWARE THIS IS CURRENTLY UNDER INVESTIGATION. WE WERE IN MOTION ON A 4 LANE ROAD IN A RURAL AREA AND TURNING. THIS HAPPENED ON JULY 8TH, 2016
PASSENGER WIPER NOT WORKING AT ALL.
RADIO HAS POPPING AND CRACKING ITS REALLY LOUD MAY CATCH ON FIRE.
THE PASSENGER REAR DRIVERSIDE DOOR WON'T CLOSE. THERE WAS NO EVENT THAT HAPPENED TO CAUSE THIS ISSUE, IT JUST STOPPED FUNCTIONING ALL ON IT'S OWN AND JUST LIKE MY 1ST REPORT ON THIS SAME VEHICLE LAST MONTH REGARDING THE FRONT PASSENGER DOOR DOING THE EXACT SAME THING AND FORD MOTOR COMPANY KNEW THIS PROBLEM EXISTED 2-3 YEARS AGO AND CUNSUMERS WERE NEVER NOTIFIED OF THIS POTENTIAL DANGER OF THE DOORS COMING OPEN W/O WARNING AND MALFUNCTIONING. DOES SOMEONE HAVE TO GET SERIOUSLY HURT, OR WORST, DIE B4 FORD IS FORCED TO RECALL THESE EFFECTED VEHICLES FOR REPAIR? AS A CONSUMER, I WANT TO KNOW WHY FORD ISN'T FORCED TO TAKE CARE OF THIS PROBLEM? AS OF NOW I HAVE 2 DOORS THAT WON'T CLOSE SO THEY CAN'T BE LOCKED AND I HAVE NO GARAGE TO PUT THE VEHICLE IN, SO IT'S VERY VOLNERABLE TO THEFT IF IT'S NOTICED THESE DOORS ARE NOT CLOSED AND IF IT RAINS, THE VEHICLE WILL RECIEVE WATER DAMAGE ON TH ENTERIOR. SO, HOW LONG NOW B4 ANOTHER DOOR STOPS WORKING IN THIS SAME MANNER. I WAS PREPARING THE VEHICLE 07/09/16 FOR TAKING IT ON 07/11/16 TO ANOTHER REPAIR FACILITY THAN FORD TO GET AN ESTIMATE ON FIXING THE 1ST DOOR REPORTED ON LAST MONTH TO YOU, IN HOPES TAT IT WOULD BE A LOT CHEAPER THAN $600, BUT NOW THAT 2 DOORS ARE FAULTY, IT'S NO WAY I CAN AFFORD DOING THAT AND AS I THOUGHT ABOUT IT, THIS WAS FORD WAS HOPING PEOPLE WOULD DO PROBABLY, I'M NOT IN THEIR HEADS OR MEETINGS. THIS IS THEIR DESIGN ISSUE (FLAW), THEY NEED TO FIX THIS, OR TAKE THIS VEHICLE BACK AND RETURN ALL OUR MONEY INVESTED IN
FROM THE DAY PURCHASED, TRANSMISSION SHUDDERS WHILE DRIVING, GOING UP A HILL OR TAKING OFF. TOOK TO DEALER AND THEY SAID THAT'S NORMAL.
MY DRIVER SIDE LATCH HAS FAILED. MY CAR DOOR WON'T CLOSE PROPERLY ON ITS OWN.
THE FRONT DRIVER'S SIDE DOOR LATCH STOPPED CLOSING. THE PART ITSELF NO LONGER CLOSES AROUND THE PIN CAUSING THE DOOR NOT TO SHUT OR LOCK. UNLESS PHYSICALLY RESTRAINED, THE DOOR WILL SWING OPEN WHILE DRIVING CAUSING SEVERAL POTENTIAL SAFETY HAZARDS. THANKFULLY IT DID NOT BREAK WHILE I WAS MOVING. I DROVE HOME FROM WORK, PARKED, AND THEN LEFT TO GO RUN ERRANDS, BUT WHEN I WENT OUT TO RUN ERRANDS THE DOOR DID NOT CLOSE ANYMORE. UPON VISUAL INSPECTION AND COMPARISON TO THE PASSENGER SIDE I NOTICED A SMALL PLASTIC PIECE THAT APPEARED TO BE BROKEN OFF ON THE FRONT OF THE LATCH.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
MY VEHICLE HAD A DOOR MALFUNCTION THAT WOULDN'T ALLOW PROPER CLOSURE. AS THIS WAS "AFTER HOURS" FOR A TYPICAL DEALERSHIP, I HAD TO LEAVE BY CAR DOOR AJAR UNTIL WE WERE ABLE TO GET IT INTO A SERVICE STATION. ONCE I DID, I LEARNED THAT THIS WAS AN INCREDIBLY COMMON MALFUNCTION AND WAS ADVISED THAT I SHOULDN'T LEAN FROM THE INSIDE ON ANY OF MY DOORS, INCLUDING THE DRIVER DOOR. I PLEAD WITH FORD (BOTH DEALERSHIP AND FORD CORPORATE) TO REPLACE THE NECESSARY PARTS ON ALL 4 OF THESE DEFECTIVE DOORS, AS THIS IS A FACTORY MALFUNCTION; WELL DOCUMENTED BY THOUSANDS OF FORD OWNERS, AND WAS TOLD THAT IT WASN'T RECALLED SO I'D HAVE TO SETTLE FOR $600 PER DOOR IN ORDER TO HAVE THIS PROBLEM FIXED. I, UNABLE TO AFFORD $2400 IN CHARGES, NOW I HAVE TO HOPE THAT MY CAR DOESN'T OPEN WHILE I AM DRIVING IT. WHICH WILL ONLY CAUSE SEVERE DAMAGE TO ANY VEHICLE OR PERSONS AROUND ME IF ISSUE CAUSES ACCIDENT. I ALSO WILL NOT BE ABLE TO PUT MY CHILDREN IN THE CAR, OR SEATED NEAR PASSENGER DOOR, OR BACK SEAT DOOR THAT WAS NOT FIXED - AS THEY COULD HAVE THIS SITUATION HAPPEN. WHILE ALWAYS BUCKLED, THERE IS NO GUARANTEE THAT THIS HORRIFYING FACTORY DEFECT WON'T CAUSE HARM WHILE VEHICLE IS IN MOTION. AT THIS POINT. I WOULD HOPE THAT THIS ISSUE ONLY ASSISTS IN GETTING A FACTORY RECALL FROM FORD AND FOR REIMBURSEMENT OF THE $600 CHARGE; BEFORE ANY FURTHER ACCIDENTS. NOT ONLY FOR MY CHILDREN'S SAKE, FOR MY SAKE, OR THE NUMEROUS CUSTOMERS OF THESE DEFECTIVE VEHICLES; BUT ALSO FOR THE SAKE OF EVERY DRIVER AND PASS
MY REAR PASSENGER SIDE DOOR WILL NOT LATCH CLOSE.
DRIVER'S DOOR LATCH FAILURE WHILE STATIONARY. OCCURED AT 1315 ON 8 JULY 2016. UNLOCKED VEHICLE AND ENTERED TO DRIVE HOME. NOTICED DOOR DID NOT LATCH WHEN PULLED SHUT AND FREELY OPENS. WAS FORCED TO TIE A STRAP AROUND FRONT AND BACK DOORS THROUGH OPEN WINDOWS TO GET HOME. WITHOUT PRESURE HOLDING DOOR CLOSED, THE DOOR AJAR WARNING SOUNDS. UNABLE TO SAFELY LOCK VEHICLE OVERNIGHT TO PREVENT VANDALISM. SEEMS LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN NUMBER: 15V246000. CALLED LOCAL FORD DEALER AND WAS TOLD IT'S NOT COVERED BY ANY RECALL AND THAT THEY WOULD HAVE TO INSPECT FIRST BEFORE GIVING MORE INFO. SINCE IT IS EXTREMELY INCONVENIENT TO GET THE CAR DROPPED OFF I HAVEN'T BEEN ABLE TO FOLLOWUP TODAY. PLEASE CONTACT ME FOR MORE INFO.
THIS IS THE SECOND/SAME ISSUE WITH THIS VEHICLES DOOR LATCHING SYSTEM. FIRST WAS IN OCT 2015, REF #10784961-DRIVER SIDE REAR DOOR. THIS TIME SPOUSE WAS DRIVING OUT OF OUR NEIGHBORHOOD ON THE CITY STREET, CAR WAS IN MOTION APPROXIMATELY 10 MPH. SHE MADE A RIGHT HAND TURN AND THE DRIVER DOOR SWUNG OPEN. SHE STOPPED AND PULLED THE DOOR CLOSED BUT IT WOULD NOT LATCH CLOSED. SHE RETURNED HOME AND I FOUND THAT THE DRIVE DOOR LATCHING SYSTEM WAS NOT ENGAGING. I AM USING A SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE TO KEEP THE DOOR CLOSED WHEN NOT OCCUPIED. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE INTERIOR/EXTERIOR LIGHTS REMAIN ON WHEN THE DOOR IS NOT PULLED CLOSED WITH THE SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE ON ONE END AND THE EMERGENCY BRAKE ON THE OTHER END. NO INJURIES DURING INCIDENT.
PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING ON A CITY STREET AND WILL NOT RE LATCH. APPEARS TO BE AN ISSUE WITH THIS VEHICLE WITH OTHERS REPORTING SIMILAR ISSUES.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LATCH AND REMAIN CLOSED. THE CONTACT MENTIONED THAT THE LATCHES WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
FRONT DRIVERS SIDE DOOR LATCH HAS FAILED. DOOR WILL NOT LATCH CLOSED. NOTICED WHILE PARKED.
MY CAR STARTS WHEN IT WANT TO IT WENT DEAD ON THE INTERSTATE AND WOULD NOT START UNTIL THE SECOND TIME I TURN THE KEY IT SIT FOR A WHILE AND THEN IT STARTED
DROVE CAR TO STORE ON WAY TO WORK . PARKED CAR CAME OUT TO START VEHICLE. PANEL LIT UP STATED" STEERING ASSIST FAULT. TURNED CAR OFF REMAINED THE SAME MESSAGE APPEARED. CALLED FORD MOTOR COMPANY WAS TOLD COVERED ON THE POWERTRAIN DEALER SAYS IT WILL COST OVER 2000.00 THAT MONIES I DON'T HAVE TO SPARE,
IN APRIL 2016, THE DRIVERS SIDE DOOR LATCH QUIT WORKING AFTER I ATTEMPTED TO SHUT IT TO GO HOME FROM WORK. I WAS NO LONGER ABLE TO SHUT THE DOOR AND HAD TO TIE IT SHUT TO DRIVE IT. I HAD IT REPAIRED AT A FORD DEALERSHIP FOR JUST UNDER 600$. TODAY, 07 JULY 2016, MY PASSENGER SIDE DOOR LATCH QUIT WORKING WHILE I WAS VACUUMING THE CAR. I WENT TO LEAVE AND THE "DOOR AJAR" INDICATOR CAME ON. I ATTEMPTED TO SHUT IT AND IT WOULD NOT SHUT. I CALLED FORD AND THEY SAID THAT BECAUSE IT ISN'T RECALLED THEY WON'T FIX IT.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO VEER SLIGHTLY OFF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 118,000.
WHILE CAR WAS IN MOTION TURNING ONTO A BUSY STREET, THE FRONT DRIVER SIDE DOOR FLEW OPEN. AFTER FURTHER EXAMINATION THE DOOR IS NOT LATCHING.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH MALFUNCTIONED. THE DOOR WOULD NOT REMAIN CLOSED AND COULD NOT BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL LATCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
TURNED MY CAR ON TO TAKE MY SON TO SCHOOL AND IMMEDIATELY THE "STEERING ASSIST FAILURE" ALERT CAME ON. TRIED TURNING THE CAR OFF AND BACK ON BUT STILL THE SAME ALERT. TOOK IT TO THE DEALER MINS AFTER AND THEY INFORMED ME THE RACK AND PINION WOULD NEED TO BE REPLACED COSTING ME OVER $2000!
DRIVER SIDE DOOR FLEW OPEN WHEN I MADE A RIGHT HAND TURN ON A CITY STREET. DOOR WILL NOT CLOSE NOW. DEFECTIVE LATCH. DOOR BOUNCES OPEN WHEN I TRY TO CLOSE IT. I RESEARCHED ISSUE AND FORD HAS DONE RECALLS FOR OTHER MODELS BUT NOT THE FOCUS. DEALER SAID IT WOULD BE $500 TO FIX.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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