Page 47 of 76 · complaints 2,301–2,350 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Unknown or Other
Filed Jul 30, 2016TX

THE LIGHT SHOWED THE LEFT REAR DOOR WAS OPENED SO I OPEN AND CLOSE THE DOOR BUT IT DI'D NOT LATCH, I CONTINUE TO CLOSE THE DOOR THE LATCH WOULDN'T HOLD. I LOOKED AT THE LATCH AND IT SEEMED TO BE LOOSE, IT WAS BROKEN NOT SURE HOW OR WHY.

Power Train
Filed Jul 30, 201644,250 milesVA

TRANSMISSION IS FAULTY. WHILE DRIVING, THE CAR WILL SLOW DOWN, SHAKE, AND SHUDDER AND WILL NOT ACCELERATE. THE RPMS WILL INCREASE TO 5000-6000. THIS HAPPENS IN CITY DRIVING AND HIGHWAY DRIVING. ON THE HIGHWAY THE CAR WILL SLOW FROM 65MPH TO 40MPH WITHOUT WARNING AND WILL NOT ACCELERATE. VERY UNSAFE!!!! THE CAR HAS BEEN BACK TO FORD DEALERSHIP SEVERAL TIMES. EACH TIME THEY SAY THE CAR IS FIXED ONLY TO BE BACK WITH IN A WEEK OR TWO FOR THE SAME PROBLEM. SEEMS FORD DOES NOT HAVE A FIX FOR THIS PROBLEM AND I DONT WANT THE CAR BECAUSE SOMEONE IS GOING TO GET INJURED DRIVING THIS UNSAFE CAR.

Unknown or Other
Filed Jul 29, 201663,000 milesTX

THE FRONT DOOR ON THE DRIVER'S SIDE OF MY CAR SUDDENLY STOPPED LATCHING WHILE I WAS IN THE MIDDLE OF A ROAD TRIP. IT WAS OPERATING CORRECTLY UNTIL I GOT OUT OF MY CAR TO WALK INTO A GAS STATION. WHEN I RETURNED IT WOULD NOT LATCH. INSTEAD, IT WOULD JUST BOUNCE OFF THE DOOR FRAME WITHOUT THE LATCH ENGAGING. I TESTED THE LATCH TO SEE IF IT WAS JAMMED, BUT THE ACTUAL LATCH ITSELF MOVED JUST FINE WHEN I MOVED IT WITH MY KEY. I HAD TO TIE THE DOOR TO MY LEG WITH A BELT TO MAKE THE REST OF THE DRIVE HOME. ON MONDAY, I TOOK THE CAR TO THE DEALERSHIP WHO TOLD ME IT WAS A PROBLEM WITH THE DOOR LATCH, AND THAT THE ENTIRE UNIT WOULD NEED TO BE REPLACED. THE DEALERSHIP QUOTED ME A PRICE OF $680 FOR THE REPAIR, AND NEITHER THE SERVICE MANAGER NOR FORD CUSTOMER SERVICE WERE WILLING TO PROVIDE ANY ADDITIONAL ASSISTANCE. I HAD IT REPLACED BY A LOCAL AUTO SHOP THAT I TRUST, AND THEY WERE ABLE TO DO IT FOR MUCH CHEAPER THAN FORD'S SERVICE DEPARTMENT.

Power Train
Filed Jul 29, 201693,000 milesME

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE RPMS INCREASED. THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE PCM, TCM, AND SHAFT SEALS WERE REPLACED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER THE MANUFACTURER'S VOLUNTARY RECALL IN WHICH THE CLUTCH AND THE TCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Structure › Body
Filed Jul 29, 201645,000 milesAZ

CLOSED MY DRIVERS DOOR IN THE DRIVEWAY AND THE DOOR WOULDN'T LATCH CLOSED.

Electrical System
Filed Jul 29, 201661,312 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE OR DECELERATE WITHOUT WARNING. WHEN THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE SPUTTERED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND THE COMPUTER CHIP FOR THE TRANSMISSION FAILED. THE COMPUTER CHIP NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A TOTAL OF THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,312.

Unknown or Other
Filed Jul 28, 201650,000 milesTX

THE REAR DRIVER SIDE DOOR LOST THE ABILITY TO SHUT. WHEN I TRIED TO CLOSE THE DOOR WHILE PARKED IN MY DRIVEWAY, IT WOULDN'T LATCH. HAD THE CAR INSPECTED AND DISCOVERED THE REAR DOOR LATCH HAS FAILED AND NEEDS TO BE REPLACED. SPOKE TO FORD AND APPARENTLY THE PART IS ON A 4 MONTH BACK ORDER! NOT SURE WHY THIS HASN'T YET GONE TO RECALL. AFTER DOING SOME RESEARCH, FOUND OUT THAT THIS ISSUE HAS BEEN OCCURRING ON A LOT OF 2012-13 FOCUS, AND AN INVESTIGATION HAS BEEN STARTED. I WAS CHARGED $129 FOR THE MECHANIC TO INSPECT THE CAR, BUT HAVEN'T HAD IT SERVICED YET DUE TO THE PART BEING ON BACK ORDER. I DON'T HAVE THE RECEIPT FOR THE INSPECTION HANDY BUT CAN SCAN A COPY IF NEEDED.

Structure › Body
Filed Jul 28, 201671,000 milesFL

DOORS LEFT SIDE (BOTH) LATCH FAILURE-FRONT AND REAR DOOR WILL NOT STAY CLOSED-TECH FOUND LATCH IS INTERNALLY FAULTED STATIONARY-DOORS WOULD NOT LATCH, ENTERING VEHICLE

Structure › Body
Filed Jul 28, 201633,000 milesGA

THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. I CANNOT LOCK THE CAR BECAUSE OF THIS. ONLY 33K MILES ON THE VEHICLE. IT WILL BOUNCE BACK WHEN IT IS SHUT AND WILL OPEN IF NOT HELD CLOSED WHILE DRIVING. INITIAL INCIDENT OCCURRED WHEN TRYING TO CLOSE THE DOOR AND IT BOUNCED BACK OPEN.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 28, 201656,000 milesAZ

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOORS FAILED TO LOCK. WHILE DRIVING 65 MPH, THE DRIVER'S DOOR OPENED AND FAILED TO REMAIN LOCKED. THE DRIVER COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PLACED THE SEAT BELT AROUND THE DOOR HANDLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE ON THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Unknown or Other
Filed Jul 27, 2016TX

WHILE DRIVING MY REAR DRIVER SIDE DOOR SWUNG OPEN UNEXPECTEDLY. THE LATCH WILL NOT LOCK ONTO THE DOOR PIN.

Unknown or Other
Filed Jul 27, 201672,000 milesFL

"TAKATA RECALL" I OWN A FORD FOCUS 2012 AND THE LATCH ON THE DRIVERS DOOR BROKE OFF. IT IS A PLASTIC PIECE. WHEN I WAS MAKING A TURN MY DOOR FLEW OPEN. LUCKILY, I HAD MY SEAT BELT ON. IF NOT I WOULD HAVE BEEN FLYING OUT MY VEHICLE WITH MY CHILDREN IN THE BACK SEAT.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 27, 201690,000 milesNV

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT A SLOW SPEED, THE FRONT DRIVER SIDE DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR LATCH FAILED AND PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UDATED 09/22/16*LJ *TR

Structure › Body
Filed Jul 26, 201698,000 milesGA

MY REAR DRIVER SIDE DOOR LATCH IS NOT CATCHING. I WAS DRIVING LESS THAN 25 MPH AND THE DOOR FLUNG OPEN WITH A 7 YEAR OLD CHILD IN THE BACK SEAT. I HAVE ATTEMPTED TO CLOSE THE DOOR AND IT HAS NOT CLOSED. I CALLED TO SEE IF THIS WAS COVERED UNDER THE RECALL AND THE FORD CUSTOMER SERVICE REP STATES THAT MY CAR WAS NOT BUILT IN THE FORD PLANT WITH THE RECALL. THIS IS A CONCERN OF MINE BECAUSE NO MATTER WHAT PLANT MY CAR WAS BUILT IN NO MATTER WHAT PLANT IT SHOULD BE COVERED. THIS IS CLEARLY A PART DEFECT CONCERN.

Structure › Body
Filed Jul 26, 201629,800 milesNV

LEFT REAR DOOR LATCH BROKE. THE DOOR LATCH WILL NOT LATCH AND THE DOOR WILL NOT STAY CLOSED. A BUNGEE CORD WAS NEEDED TO HOLD THE DOOR CLOSE AND HAD TO ACKNOWLEDGE THAT THE DOOR WAS OPEN ON THE CAR WARNING SYSTEM. POTENTIAL OF SOMEONE FALLING OUT OF CAR WITHOUT BUNGEE CORDS HOLDING IT CLOSED. VEHICLE WAS STATIONARY WHEN THE LATCH FAILED.

Power Train
Filed Jul 26, 201626,000 milesNY

I BOUGHT A 2012 FOCUS IN 2015 WITH 14,690 MILES ON IT. AFTER A COUPLE OF WEEKS I NOTICED PROBLEMS WITH THE TRANSMISSION BUT TRIED TO THINK POSITIVE AND SAY IT CAN'T BE. AS THE DAYS AND WEEKS WENT ON IT GOT WORSE AND WORSE THE CRANKING NOISE THE LACK OF ACCELERATION AND DECELERATION, THE SHUDDERING, ETC.. THEN I GET A RECALL LETTER FROM FORD MOTOR STATING THERE'S A RECALL ON THE TRANSMISSION AND IF AFFECTED HAVE DEALER TAKE CARE OF IT, SO I CALLED THE DEALER AND ASKED IF THEY COULD GIVE ME A LOANER SINCE I HAVE A SEVERELY DISABLED 8 YR OLD DAUGHTER THAT I MUST HAVE TRANSPORTATION IN CASE OF ANY EMERGENCY THEY TOLD ME NO LOANERS, SO I CALLED FORD MOTOR TOLD THEM MY ISSUE AND THEY ALSO SAID NO LOANERS. I TOOK THE CAR AND I GOT IT BACK THE SAME DAY THEY TOLD ME IT JUST HAD TO BE REPROGRAMMED OK SO A WEEK LATER THE SAME THING STARTED BUT I HAVE TO WORK AS WELL SO I CAN'T TAKE OFF FROM WORK SO EASILY, SO I JUST KEPT DRIVING IT SINCE THE SERVICE MANAGER ASSURED ME IT WILL NEVER STALL. WELL IT DID JUST THIS WEEK RIGHT IN THE MIDDLE OF THE ROAD WITH THE RED MALFUNCTION LIGHT ON. I WAS STUCK I WAITED A FEW MINS IN THE BOILING HEAT WITH MY DAUGHTER AND RESTARTED THE CAR, NEEDLESS TO SAY IT'S GOING BACK TO THE DEALER AGAIN. IT'S A HAZARD DRIVING THIS CAR THANK GOD NO ONE HIT ME ON THE ROAD. WITH THIS CAR YOU CAN HAVE A MAJOR ACCIDENT IT IS THE UNSAFEST CAR YOU COULD DRIVE.

Structure › Body
Filed Jul 26, 201674,000 milesCA

I WAS DRIVING DOWN THE STREET AND MY REAR DRIVER SIDE DOOR JUST OPENED AS I WAS MAKING A TURN! LUCKILY MY WORK LAPTOP DID NOT FALL OUT OF THE CAR OR THE DOOR DIDN'T HIT THE CAR NEXT TO ME! I PULLED OVER TO SHUT THE DOOR BUT IT WOULD NOT STAY SHUT. AFTER FURTHER INVESTIGATION IT APPEARS THAT SOMETHING MUST BE BROKEN INSIDE THE DOOR BECAUSE IT WILL NOT LATCH! AS SUCH I HAD TO GO BUY SOME ROPE TO TIE THE DOOR HANDLE TO THE DOOR HANDLE ON THE OPPOSITE SIDE IN ORDER TO KEEP THE DOOR CLOSED SO I COULD DRIVE HOME SAFELY.

Unknown or Other
Filed Jul 25, 201698,000 milesCA

DRIVERS REAR DOOR LATCH WILL NOT LATCH. LUCKILY THE CAR WAS PARKED AT THE TIME. THE HOOK INSIDE THE LATCH JUST FLOPS BACK AND FORTH. NO MATTER HOW HARD YOU SHUT THE DOOR, IT WILL NOT LATCH. DID INTERNET SEARCH AND IT SEEMS TO BE A PROBLEM WITH A LOT OF FOCUS'S.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 25, 201633,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN AND THE DOOR NO LONGER LATCHED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DOOR LATCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 33,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 25, 201644,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE DOORS WOULD NOT REMAIN CLOSED. THE CONTACT ATTACHED A ROPE AROUND THE LATCH IN ORDER TO TIGHTLY SECURE THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Structure › Body
Filed Jul 25, 201654,000 milesTX

DRIVER SIDE REAR DOOR WILL NOT LATCH CLOSED. IT HAPPENED WHEN I ARRIVED HOME AND REMOVED ITEMS FROM THE BACK SEAT. HAVE TO USE SEAT BELT TO SECURE THE DOOR CLOSED BECAUSE THE LOCAL FORD DEALER WANTS TO CHARGE OVER 500 DOLLARS TO INSTALL A NEW LATCH ASSEMBLY. WHEN I DRIVE THE WARNING LIGHT ON THE INSTRUMENT PANEL WHEN COME ON EVERY FEW MINUTES SAYING THE REAR DOOR IN OPEN. THIS ISSUE IS VERY UNSAFE BECAUSE I HAVE A 19 MONTH OLD THAT STILL HAS TO RIDE IN A CAR SEAT IN THE BACK.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 25, 201690,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE FRONT AND REAR DRIVER DOORS, BOTH DOOR LATCHES FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT INCLUDED.

Structure › Body
Filed Jul 23, 201683,000 milesNV

DRIVER SIDE DOOR LATCHES/UNLATCHES WHENEVER IT WANTS WHILE DRIVING. DOOR WON'T LATCH SHUT WHEN ENTERING OR EXITING CAR. DRIVER DOOR OPENED ON ITS OWN DRIVING DOWN FREEWAY TODAY 7/23/16 AND WOULDN'T LATCH BACK WHEN I TRIED TO SHUT THE DOOR. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS LESS THAN 4 YEARS OLD I SHOULDN'T BE HAVING THESE PROBLEMS. IT IS HIGHLY DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE SERIOUS INJURY OR DEATH OCCURS.

Power Train
Filed Jul 23, 201674,000 milesUT

2 MAJOR ISSUES: TRANSMISSION WOULD SUDDEN DROP OUT OF GEAR WHILE DRIVING. SEVERAL TIMES I WAS ON THE HIGHWAY AND IT WOULD DROP INTO NEUTRAL, LEAVING ME NO WAY TO CONTROL MY VEHICLE. THIS WAS FIXED WITH A FORD WARRANTY EXTENSION AND REPLACEMENT OF THE TRANSMISSION CONTROL MODULE (TCM). NOW, AT 74000 MILES, I AM HAVING A MALFUNCTION OF THE ELECTRONIC POWER STEERING (EPS). USUALLY RIGHT WHEN I START THE VEHICLE AND AM BACKING OUT OF MY GARAGE, BUT OCCASIONALLY ALSO WHILE DRIVING, A WARNING CODE APPEARS ON THE DASHBOARD SAYING "MALFUNCTION: POWER STEERING" AND THE WHEEL LOCKS IN PLACE. THIS IS VERY DANGEROUS AND THE 2012 FOCUS SEEMS TO HAVE LOTS OF MAJOR ISSUES.

Unknown or Other
Filed Jul 22, 2016TX

THE REAR DRIVER'S SIDE DOOR SPONTANEOUSLY REFUSED TO STAY SHUT. I WAS PARKED IN MY DRIVEWAY. WHEN I TRIED TO BACK OUT OF THE DRIVEWAY, THE ALARM SOUNDED, INDICATING THE REAR DOOR WAS AJAR.

Structure › Body
Filed Jul 22, 201650,000 milesTX

MY 2012 FORD FOCUS HAS HAD TWO DOORS BREAK DURING OPERATION AS IS DESCRIBED IN YOUR CURRENT INVESTIGATION TITLED "NHTSA ACTION NUMBER: PE16001". THE FIRST DOOR THAT MALFUNCTIONED WAS THE DRIVER'S DOOR. THE SECOND WAS THE REAR PASSENGER DOOR. IN BOTH CASES, I HAD BEEN DRIVING THE VEHICLE AND PARKED, THEN UPON ATTEMPTING TO CLOSE THE DOOR IT WOULD NO LONGER LATCH. FROM THAT POINT ON IT WAS IMPOSSIBLE TO LATCH THE DOOR CLOSED. IN THE CASE OF THE SECOND/REAR PASSENGER DOOR, MY GIRLFRIENDS' 9 YEAR OLD SISTER WAS IN THAT SEAT...WHEN I WENT TO OPEN IT FOR HER TO GET OUT I DISCOVERED THE DOOR WAS OPEN. THIS IS EXTREMELY DANGEROUS, OBVIOUSLY. I HAVE ALSO HAD TO SPEND APPROXIMATELY $1000 REPAIRING THESE DOORS AT MY LOCAL FORD DEALERSHIP, AS THE CAR ISN'T OPERABLE IN THAT CONDITION AND FORD DENIED MY REQUESTS TO PAY FOR THE REPAIRS. I AM AWARE THAT A SIMILAR PROBLEM IN OTHER FORD MODELS HAS RESULTED IN A RECALL, BUT FOR MY SPECIFIC MODEL JUST YOUR ON-GOING INVESTIGATION HAS TAKEN PLACE THUSFAR.

Structure › Body
Filed Jul 21, 201646,000 milesCA

MY SON'S 2012 FORD FOCUS LEFT REAR DOOR FLUNG OPEN ON ITS OWN WHILE DRIVING ON THE FREEWAY. THANKFUL NO ONE WAS INJURED, AND WHEN HE PULLED TO THE SHOULDER HE REALIZED THAT HE COULD NOT GET THE TO ENGAGE TO CLOSE OR LOCK. HE STRUGGLED WITH IT FOR A FEW MINUTES, AND REALIZED IT WAS USELESS. HE THEN HAD TO DRIVE HOME HOLDING REAR DOOR CLOSED WHILE TRYING TO SAFELY DRIVE THE CAR. FORD NEEDS TO RECALL THE DOOR LATCHES ON THESE VEHICLES. DRIVERS RISK DEATH AND INJURY.

Power Train
Filed Jul 21, 201670,000 milesMD

TCM RECALL, I HAVE HAD TO TAKE MY CAR TO THE SHOP GOING ON 3 TIMES NOW FOR THE SAME ISSUE. MY CAR IS LOOSING POWER, HESITATING TO GO INTO GEAR, AND SHUDDERING WHILE DRIVING. MY RADIO IS ALSO TURNING OFF WHILE DRIVING AND DOES NOT FIX UNTIL I TURN THE CAR ON AND OFF. MY TRANSMISSION FEELS LIKE ITS DRIVING. I DON'T FEEL SAFE DRIVING THIS VEHICLE AND I HAVE STARTED THE STEPS TO FILE A COMPLAINT WITH FORD. I WANT TO DRIVE A SAFER CAR I FEEL LIKE IM RISKING ME AND MY PASSENGERS LIVES WHEN I DRIVE THIS CAR. I LOVE IT BUT I JUST WANT TO FEEL SAFE AND WANT TO FEEL LIKE MY AUTO COMPANY CARES ABOUT ITS DRIVERS. ONCE WHEN THEY FIRST FIXED THE TCM I DROVE IT OFF THE LOT AND GOT A TRANSMISSION ERROR MESSAGE AND THEY HAD TO COME TAKE IT BACK TO THE DEALER. WHEN I PULL OFF AT A LIGHT MY CAR SHAKES UNTIL IT GETS TO 20MPH THEN IT STILL SHUDDERS A BIT UNTIL IT GETS ABOUT 50 MPH

Structure › Body
Filed Jul 21, 201633,000 milesKS

THE DRIVER'S SIDE DOOR LATCH HAS FAILED AND THE DOOR WILL NOT HOLD ITSELF CLOSED. WHEN I ATTEMPT TO LOCK THE DOORS, IT TRIES AND IMMEDIATELY UNLOCKS THEM. THE LATCH MECHANISM ITSELF CAN BE PUSHED CLOSED WITH YOUR FINGER WHEN THE DOOR IS OPEN HOWEVER IT DOESN'T ACTUALLY STAY CLOSED. A SPRING FORCES IT BACK OPEN. THE LATCH FAILED IN THE PARKING LOT. WHEN I GOT IN TO COME HOME FROM WORK, THE DOOR WOULD NOT LATCH CLOSED. I THOUGHT MAYBE THE SEAT BELT OR SOME OTHER OBJECT GOT CAUGHT IN IT HOWEVER THAT WAS NOT THE CASE. IN ORDER TO DRIVE HOME, I HAD TO HOLD THE DOOR CLOSED AS BEST AS I COULD WITH ONE HAND WHILE ATTEMPTING TO STEER AND OPERATE TURN SIGNALS WHICH IS EXTRAORDINARILY UNSAFE AND DISTRACTING.

Unknown or Other
Filed Jul 21, 201680,000 milesCA

TAKATA RECALL. I HAVE A 2012 FORD FOCUS THAT I BOUGHT ABOUT 2 YEARS AGO FROM SOMEONE ON CRAIGSLIST. IT'S MY FIRST CAR AND HAS BEEN THE MOST AMAZING FIRST CAR I COULD'VE ASKED FOR, WHEN I FIRST PURCHASED IT I HAD GOTTEN A LETTER IN THE MAIL REGARDING MY FORD AND IT TOLD ME TO BRING IT INTO FORD BECAUSE THERE WAS A RECALL ON MY TRANSMISSION. SO I BROUGHT IT IN TO CAPISTRANO FORD TURTLE CLICK, THEY TOLD ME TO COME BACK AFTER THE 4 DAY WEEKEND BECAUSE I PROBABLY DIDN'T WANT MY CAR SITTING IN THE SHOP ALL WEEKEND FOR SUCH A MINOR PROBLEM. SO I ASKED IF MY CAR WAS GOING TO BE FINE FOR ME TO STILL DRIVE IN OR SHOULD I JUST LET IT BE UNTIL THEY COULD WORK ON IT. THE MAN TOLD ME THAT MY CAR WOULD BE FINE AND JUST BRING IT IN AFTER THE WEEKEND. I ALSO CALLED AS SOON AS I WAS LEAVING THE DEALERSHIP AND MADE AN APPT AND ALSO GOT IT VERIFIED THAT MY CAR WOULD BE FINE TO DRIVE IN UNTIL MY APPT. FUNNY THING THE NEXT DAY MY GF AND I WE'RE DRIVING AND I STOPPED AT A RED LIGHT AND IT TURNED GREEN WENT TO HIT THE GAS AND MY CAR JUST DIED. DIDN'T EVEN FEEL LIKE IT TURNED OFF OR ANYTHING AND THEN IT SHOWED MY CAR WAS NOT REGISTERING THAT IT WAS IN DRIVE. SO I CALL FORD AND THEY HAD ME TOW THE CAR TO THEM AND THEY SAID THERE HAD BEEN A RECALL ON THE TRANSMISSION SOMETHING AND THEY FIXED IT FOR ME. SO SHE WAS RUNNING SO GOOD AND ABOUT 8 MONTHS DOWN THE LINE THE SAME KIND OF PROBLEM WITH MY TRANSMISSION IS HAPPENING EXCEPT NOW I GET IN MY CAR AND WILL GO TO TURN THE KEY AND IT WON'T TURN OVER, I HAV

Structure › Body
Filed Jul 20, 201680,000 milesFL

DRIVER SIDE DOOR CAME OPEN WHILE CAR WAS IN MOTION, BEING DRIVEN ON A CITY STREET. DRIVER SIDE DOOR WILL NOT STAY CLOSED. DOOR LATCH HAS FAILED.

Structure › Body
Filed Jul 20, 201644,454 milesFL

THE REAR DRIVER'S SIDE DOOR LATCH FAILED. THIS IS THE SECOND LATCH THAT I HAVE HAS FAILED ON THE CAR. THE DRIVER'S SIDE DOOR LATCH FAILED IN NOVEMBER 2015. I WAS PULLING OUT OF A PARKING SPOT (GOING IN REVERSE) WHEN THE DOOR OPEN WARNING LIGHT CAME ON. I HAD JUST PUT MY DOG IN THE CAR AND CLOSED THE DOOR. THE DOOR LATCH FAILED SUDDENLY AND THE DOOR WILL NOT CLOSE.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 20, 201633,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR SWUNG OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE LATCH DID NOT ENGAGE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO SHUT THE DOOR, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO HOLD THE DOOR CLOSED WHILE DRIVING HOME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED. THE VEHICLE WAS AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Structure › Body
Filed Jul 20, 201660,000 milesAZ

DOOR LATCHES ON THE FORD FOCUSES HAVE A TENDENCY TO BREAK WITHOUT ANY WARNING. I OPENED MY REAR LEFT DOOR TO DEPOSIT SOMETHING IN THE BACKSEAT, TRIED TO CLOSE THE DOOR, AND I REALIZED IT WOULDN'T SHUT BECAUSE THE DOOR LATCH HAD BROKEN. LUCKILY, I WAS PARKED IN A PARKING LOT, BUT I HAD TO DRIVE THE CAR DOWN TO THE DEALERSHIP HOLDING THE DOOR CLOSED THE ENTIRE WAY BECAUSE I DIDN'T HAVE ANY WAY TO WIRE IT SHUT. IT POSED A SERIOUS SAFETY HAZARD.

Unknown or Other
Filed Jul 20, 201665,000 milesAZ

WHILE AT A STOP, I TRIED TO CLOSE MY REAR PASSENGER DOOR AND THE DOOR LATCH FAILED TO LATCH AND HOLD THE DOOR CLOSED. THIS IS THE THIRD DOOR LATCH TO FAIL ON THIS CAR.

Structure › Body
Filed Jul 20, 2016110,772 milesCA

WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE LEFT REAR DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP USING A STRAP TO KEEP MY DOOR CLOSED, WHICH SEEMED VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!

Structure › Body
Filed Jul 20, 2016108,959 milesCA

WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE DRIVER DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP MANUALLY HOLDING THE DOOR CLOSED, WHICH WAS VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!

Electrical System
Filed Jul 19, 201699,000 milesTX

2012 FORD FOCUS. DIVERS SIDE DOOR LATCH DID NOT SECURE AND CAR DOOR OPENED WHILE VEHICLE IN MOTION AND JEAPORDAZIED THE SAFETY OF MY SON. AFTER SEVERAL ATTEMPTS TO SECURE DOOR IT WAS UNSUCCESSFUL. NOTIFIED FORD MOTOR COMPANY AND THEY ADVISED NO RECALL AT THE MOMENT FOR SUCH ISSUE. CAN ONLY REPLACE LATCH FOR COST OF $640.00 DOLLARS. I MOST RECENTLY TOOK MY 2013 FORD FUSION WITH THE SAME ISSUE AND A RECALL WAS ISSUED AND DOOR LATCH REPLACED,

Structure › Body
Filed Jul 19, 201665,300 milesFL

WITH 65300 MILES ON MY VEHICLE, THE DRIVERS DOOR LATCH FAILED. THE DOOR WILL NOT LATCH .I MUST SECURE THE DOOR WITH A BUNGEE CORD. MY DEALER INFORMED ME THAT MY VEHICLE VIN IS NOT PART OF ANY RECALL AND THAT THE REPAIR OF THE SINGLE DOOR IS $600. NO ACCOMMODATION OF ANY KIND WAS OFFERED.

Unknown or Other
Filed Jul 19, 201680,500 milesCA

THE DRIVER DOOR WOULD NOT STAY CLOSE NOR WILL IT LOCKED. I CAN NOT DRIVE MY CAR ANYWHERE.

Fuel/Propulsion System
Filed Jul 18, 2016GA

CAR WILL STALL OUT WHEN STOPPED. GAS NEEDLE WILL NOT WORK SOMETIMES. ECHECK ENGINE LIGHT WILL COME ON AND GO OFF WHEN GAS IT PUT INTO THE VWHICLE.IT

Unknown or Other
Filed Jul 18, 201680,000 milesAZ

THE DRIVERS SIDE DOOR CAME UNLATCHED WHILE DRIVING, WOULD NOT CLOSE.

Unknown or Other
Filed Jul 18, 201645,000 milesTX

2 DOOR LATCHES HAVE BROKEN WITHIN THE PAST TEN DAYS. THE CAR WAS STATIONARY

Structure › Body
Filed Jul 18, 201670,000 milesTX

THE REAR DRIVERS SIDE DOOR LATCH HAS A BROKEN SPRING AND WILL NOT LATCH AT ALL! MY SON WENT OUT TO THE CAR TO LEAVE AND PUT MY GRANDSON IN THE BACK SEAT AND TRIED TO CLOSE THE DOOR AND IT WOULDN'T LATCH. HE CALLED FOR SOMEONE TO PICK UP THE 3 YEAR OLD THEN USED HIS BELT TO TIE THE DOOR SHUT AND TOOK IT BILL UTTER FORD. FORD HAS INFORMED US THE PART IS NOT COVERED AND IT IS ON A MAJOR BACK ORDER WITH NO ESTIMATED DATE OF AVAILABILITY. THEY ARE NOT WILLING TO GIVE US A LOANER CAR UNTIL PART COMES IN. THE FOCUS IS NOT SAFE TO DRIVE WITH A BROKEN DOOR LATCH! THIS CAR HAS 70,000 MILES AND WAS A CERTIFIED PREOWNED WHEN WE BOUGHT IT.

Structure › Body
Filed Jul 18, 2016110,000 milesTX

DRIVER SIDE DOOR WILL NOT STAY CLOSED. WORKED FINE THEN WOULD NOT LATCH CLOSE. THE DOOR NOW WILL SWING OPEN UNLESS HELD IN PLACE.

Structure › Body
Filed Jul 18, 2016130,000 milesCA

THE DRIVERS SIDE REAR DOOR LATCH WOULD NOT LATCH. I HAD TO TIE UP THE DOOR FROM THE INSIDE AND TAPE THE DOOR SHUT FROM THE EXTERIOR. WITH THE DOOR NOT ABLE TO LATCH THE CAR COULD NOT BE DRIVEN OR THE DOOR WOULD FLY OPEN. I BOUGHT A LATCH FROM FORD AND REPLACED THE ENTIRE ASSEMBLY.AT A SHOP. TOTAL COST OVER $350. I MAY HAVE PURCHASED THE SAME LATCH THAT CAME WITH THE VEHICLE. THIS COULD HAPPEN AGAIN ON ANY DOOR. THE CAR WAS PARKED WHEN I CAME BACK I NOTICED THE DOOR WOULD NOT SHUT. THEREFORE I TIED IT AND TAPED IT TO GET HOME.

Steering
Filed Jul 18, 201642,000 milesNJ

DRIVING AT HIGHWAY SPEEDS THE STEERING WONT RESPOND WANTS TO DRIFT INTO OTHER LANES OF TRAFFIC.THE STEERING GETS LOOSE AND TIGHT AND WHEN YOU TRY TO CORRECT FOR LANE DRIFT IT TAKES A SECOND FOR THE STEERING TO RESPOND, THIS IS VERY DANGEROUS AND I CALLED FORD AND OF COURSE THEY WONT DO NOTHING OR HELP IN ANYWAY. CAR ONLY HAS 42,000 MILES ON IT AND OF COURSE ITS NOT COVERED BUT THEY CAN FIX IT FOR $2000.00. FIRST TRANSMISSION PROBLEMS NOW THIS.

Unknown or Other
Filed Jul 18, 2016TX

THE LATCHING MECHANISM IN THE DRIVER'S SIDE DOOR SUDDENLY STOPPED WORKING, AND THE DOOR WOULD NOT CLOSE. THERE WERE NO OUTSIDE INFLUENCES, THE MECHANISM SIMPLY STOPPED WORKING AND THE DOOR WOULD NOT LATCH.

Structure › Body
Filed Jul 18, 201650,000 milesAR

DRIVER DOOR LATCH HAS FAILED. WILL NOT KEEP THE DOOR CLOSED. SAME PROBLEM AS FORD FUSION AND FORD FIESTA. PLEASE MAKE FORD ADD THE FOCUS FOR A DOOR LATCH RECALL. CAR WAS STATIONARY WHEN DEFECT OCCURRED. WENT TO CLOSED THE DOOR AND IT WOULD LATCH.

Unknown or Other
Filed Jul 17, 201680,000 milesOK

MY REAR PASSENGER DOOR LATCH BROKE. DOOR WOULD NOT CLOSE. TOOK TO MECHANIC AND LATCH IS BROKE SPRING MECHANISM IS GONE. FORCED TO HAVE TOWED TO DEALERSHIP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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