2012 Ford Focus complaints

POWER STEER ASSIST SYSTEM WENT OUT COMPLETELY. I WAS DRIVING AND TOOK A TURN AND THE ELECTRIC MOTOR FAILED AND CANT STEER THE CAR AT ALL. SITTING IN DRIVEWAY UNDRIVABLE. *TR

STEERING ASSIST MALFUNTION ,MY STERING IS HARD ,AND MY DEALER NO CANT FIX THAT PROBLEM,MY CAR HAVE 73513 AND HAVE GUARANTY ,AND THE DEALER SAID ,I NEED PAID FOR FIX THAT PROBLEM

DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN MY 2012 FORD FOCUS WENT OUT COMPLETELY ALMOST CAUSE ME TO CRASH WAS GOING 70 MPH AND BEARLY WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON COMING TO A STOP, THE GEAR SHIFT RANDOMLY SHIFTED FROM DRIVE TO NEUTRAL WITHOUT WARNING AT ANY RATE OF SPEED. THE CONTACT CHECKED THE GEAR SELECTOR SEVERAL TIMES, WHICH INDICATED THAT THE GEAR WAS IN DRIVE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), WHICH INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

THE STEERING ASSIST FAULT HAPPENED A FEW TIMES AFTER I PURCHASED THE VEHICLE AT 60,000 MILES APRIL OF 2015 . TURNING ON AND OFF THE CAR FIXED IT THOSE AT LEAST 10 TIMES IT HAPPENED. NOW OCTOBER 2016 AT 102,000 MILES MY CAR FAILED ME IN TRAFFIC AT A STOP LIGHT. I PUSHED THE GAS AND IT WOULDN'T DRIVE, THE STEERING WHEEL LOCKED. AFTER BEING OFF FOR 10 MIN IT WAS MOVABLE. MADE AN APPOINTMENT WITH FORD FOR THE B12 UPDATE THINKING THAT WOULD FIX IT. THE DAY OF THE APPOINTMENT I COULDN'T GET MY CAR OUT OF MY DRIVEWAY. I STARTED THE CAR MULTIPLE TIMES AND THE STEERING ASSIST FAULT SYMBOL CAME UP AND I COULD TURN THE WHEEL. I HAD THE CAR TOWED TO FORD. THEY DID THE B12 UPDATE AND THE WHEEL IS STILL LOCKED . THEY SAID THEY DON'T KNOW WHAT IT COULD BE AND I TOLD THEM I SEE ONLINE SO MANY CARS LIKE MINE WITH THE SAME ISSUE. THEY SAID THEY CAN DO A DIAGNOSTICS FOR $109. NOW I SEE HOW MUCH IT'S GONNA COST AND FORD WON'T HELP ME WITH A SOLUTION BECAUSE THERE IS NO RECALL AND THE CAR HAS HIGH MILEAGE WITH NO WARRANTY. THEY ASK SAID I COULD COMPLETE THE OTHER RECALL I SAW ONLINE BECAUSE I'M OUT OF WARRANTY?? I DON'T KNOW WHAT TO DO I CAN'T PAY $2000 TO FIX IT WHEN IT'S A PROBLEM WITH THE MAKE OF THE CAR. THE ONLY OPTION HE GAVE ME WAS TO TRADE IT IN AND BUY A NEW ONE WITH A GOODWILL CREDIT. I DON'T HAVE MONEY FOR THAT EITHER I OWE $12,000 ON THE CAR. CASE # WITH FORD CAS-10809286

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A RIGHT TURN, THE FRONT DRIVER SIDE DOOR OPENED. IN ADDITION, THE REAR DOOR LATCH FAILED. THE FRONT DRIVER SIDE DOOR LATCH WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE AND THE RADIO FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. EVENTUALLY, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

I WAS INVOLVED IN AN ACCIDENT IN FEBRUARY 2016 AND MY CRASH BAR BROKE OFF AND THE AIRBAG SENSORS BROKE OFF, SO THE AIRBAGS DID NOT DEPLOY ON IMPACT. THE OTHER CAR SWERVED TO MISS HITTING MY DRIVERS SIDE DOOR AND SO I T-BONED HIM AND THE AIRBAGS DID NOT DEPLOY. I WAS IN THE PROCESS OF TRYING TO TURN TO MISS HIM.

WE HAVE AN UNSAFE TRANSMISSION IN OUR 2012 FORD FOCUS, WE HAVE HAD TROUBLE SINCE WE BOUGHT IT NEW AUG. 2011. FORD REFUSES TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE CONTACT STATED THAT IT WAS THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLATCH. LATER, THE BUCKLE WOULD NOT LATCH AT ALL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER RACK ASSEMBLY AND POWER STEERING MOTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,749.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO INCREASE THE SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE DEALER REFUSED TO PROVIDE THE RECALL REPAIR AND ADVISED THE VEHICLE OWNER TO CONTACT THE MANUFACTURER FOR A RECOMMENDATION ON A REPAIR SOLUTION. A REPAIR APPOINTMENT WAS NOT SCHEDULED WITH THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THE VEHICLE WOULD RECEIVE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE'S FUEL TANK IS COMPRESSING DUE TO A FAULTY VACUUM PURGE VALVE REQUIRING A NEW TANK, FUELPUMP AND PURGE VALVE. THIS ISSUE HAS CAUSED MY VEHICLE TO STALL IN FREEWAY TRAFFIC @ APPROX 60 MPH AND TO STALL IN STOP AND GO TRAFFIC. MY RPM WILL FLUCTUATE WHEN AT A STOP AND MY FUEL GUAGE IS COMPLETELY INACCURATE REGISTERING FULL TO 1/2 AT RANDOM. SMELL OF GAS FROM SOMEWHERE BUT UNKNOWN. SYMPTOMS MATCH A RECALL ON A 2011 FORD FUSION BUT NO RECALL ON A 2012 FORD FOCUS

TRANSMISSION SHUTTERS AND HESITATES WHILE DRIVING. THERE IS A GRINDING NOISE WHEN YOU GIVE GAS AFTER TURNING A CORNER. DEALERSHIP JUST REPROGRAMS AND SAYS IT HAS TO ADJUST TO DRIVER BUT IT NEVER FIXES THE ISSUE. I WORRY A WRECK MAY HAPPEN IF THE I CAN'T MAKE THE CAR RESPOND TIMELY BECAUSE OF THE HESITATION. NOW THEY WANT TO CHARGE AND I REFUSE! LOVE THE CAR BUT HATE THE TRANSMISSION. YOU REQUIRED A DATE BELOW THAT THIS HAPPENED BUT THIS IS A DAILY ISSUE.

HAD THE STEERING ASSIST FAULT ERROR COME ON AGAIN FOR THE THIRD TIME IN A MONTH-SECOND TIME IN LESS THAN A WEEK. I WAS COMING TO A STOP, DRIVING LESS THAN 5MPH WHEN IT HAPPENED.

WHILE DRIVING AT 40 MPH, WEATHER CLEAR 80 DEGREES, MY SUNROOF EXPLODED/SHATTERED. I CHECKED TO SEE IF IT HAD BEEN HIT BY A ROCK OR OBJECT AND NONE WERE SEEN.

WHEN THE CAR IS PUT INTO DRIVE OR REVERSE THE STEERING LOCKS AND YOU CANNOT CONTROL THE STEERING. I ALMOST HIT CAR NEXT TO ME AT A GROCERY STORE PARKING LOT AND MY GARAGE WALL WHILE BACKING OUT. IT HAPPENS IN MY DRIVEWAY, STORE PARKING LOTS, WHERE EVER I GO AND THE MECHANIC EXPERIENCED IT AT THE DEALER. THE DEALER FOUND IT TO BE THE ELECTRONIC POWER STEERING SYSTEM HAS FAILED AND IT NEEDS A NEW ONE COSTING $2,141.34.

PURCHASED A USED 2012 FORD FOCUS WITH 89,000 MILES. I'VE OWNED THE CAR FOR TWO YEARS. I RECENTLY BEGAN SMELLING FUEL. AFTER FILLING THE FUEL TANK I BEGAN LOOKING FOR THE SOURCE OF THE LEAK. I JACKED UP THE REAR OF THE VEHICLE AND NOTICED A FUEL LEAK AND THE FUEL TANK WAS PLASTIC. I TOOK IT TO A DEAL FOR THE DOOR LATCH RECALL AND WAS INFORMED IT NEEDS A FUEL TANK DO TO A CRACK ON THE TOP OF THE TANK. THE COST OF THE NEW TANK INSTALLED IS $1340.00 WITCH INCLUDED THE LABOR. THERE IS NO WAY A FUEL TANK SHOULD CRACK IN FOUR YEARS. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THERE IS A FUEL TANK RECALL ON FORD FUSION AND LINCOLN MILLAN, WITCH ALSO HAVE PLASTIC TANKS. THIS IS REMINDING ME OF THE 70'S WHEN AMERICAN CAR MANUFACTURING WAS TERRIBLE.

MY TRANSMISSION SHUTTERS VERY BADLY I HAVE HAD IT AT THE DEALER IN LOS LUNAS NEW MEXICO. IT IS STILL NOT FIXED. MY STREERING ASSIST LIGHT CAME ON AND IHAVENO POWER STEERING. AFTER THE LAST OIL CHANGE TO CHANGE OIL LIGHT WILL NOT GO OFF EVEN AFTER THE RESET PROCEDURES HAVE BEEN FOLLOWED. THE LIGHTER DOES NOT WORK. O AND TO TOP IT OFF I JUST GOT A RECALL LETTER SOMETHING TO DO WITH ELECTRICAL FAILURE . BUT HAD NOTHING TO DO WITH THE ABOVE PROBLEMS. THIS IS WAY MANY FOR A CAR OF ITS AGE I AM SURE I HAVE A LEMON. WHAT CAN BE DONE?

WHILE DRIVING THE ELECTRICAL POWER STEERING ASSIST FAILED (DASHBOARD INDICATOR AND LOSS OF POWER STEERING). THIS HAS HAPPENED ABOUT EIGHT (8) TIMES. WHEN THIS OCCURS THE VEHICLE BECOMES ALMOST IMPOSSIBLE TO NAVIGATE, ON TWO OCCASIONS ALMOST LEADING TO ACCIDENTS. IN THIS CONDITION THE VEHICLE POSES A SERIOUS PERSONAL AND PUBLIC SAFETY RISK. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER (METRO FORD OF MADISON, WI) WHO KEPT IT FOR FOUR (4) DAYS. THEY STATED FROM THE VERY BEGINNING THAT THEY KNOW NOTHING ABOUT THE STEERING PROBLEM, TESTED THE CAR FOR FOUR DAYS AND CHARGED ME $150.00 FOR TEST THAT PRODUCED NO RESULTS. WITHIN TWO (2) HOURS TO PICKING UP THE VEHICLE THE ELECTRIC POWER STEERING SYSTEM FAILED MULTIPLE TIMES. FORD NEEDS TO ISSUE A RECALL AND REPLACE THE ELECTRIC POWER STEERING SYSTEM IMMEDIATELY AT NO COST TO THE OWNER. OR JUST BUY THE VEHICLE BACK FROM THE OWNER. I BELIEVE THIS VEHICLE POSES A GREAT PUBLIC DANGER.

A MESSAGE OF "STEERING ASSIST MALFUNCTION" APPEARS. LOSE POWER STEERING ..HARD TO DRIVE. WHEN YOU TURN OFF THE CAR AND TURN IT BACK ON IT "FIXES" ITSELF AND YOU CAN DRIVE. OTHERWISE, VERY DIFFICULT TO DRIVE. VERY HARD TO TURN WHEN DRIVING.

SHORTLY AFTER PURCHASING MY VEHICLE THE TRANSMISSION STARTED HAVING ISSUES. IT HAS BEEN "FIXED" NOW SEVERAL TIMES. CURRENTLY AT TIMES WHEN YOU ACCELERATE THE RPMS WILL JUMP AND THE ENTIRE CAR WILL HESITATE AND VIBRATE. THEY HAVE REPLACED THE CLUTCH PACKS A FEW TIMES AND THE TCM AND REPROGRAMMED THINGS SEVERAL TIMES AND THE ISSUE KEEPS RECURRING. AT TIMES IM NOT SURE IF THE CAR IS GOING TO ACCELERATE. THE DATE I STATED THIS HAPPENED IS THE MOST RECENT DATE THAT THE ISSUE OCCURRED IT HAS BEEN HAPPENING SINCE I GOT THE CAR 4 YEARS AGO. WHAT A TERRIBLE FIRST BRAND NEW CAR EVER.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A SAFETY RECALL 16S30 LETTER FROM FORD ON 10/6/2016. I CALLED MY LOCAL FORD DEALER & WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE SIDE DOOR LATCH PROBLEM & TO CALL BACK IN APRIL, MAY OR JUNE OF 2017. LETTER SAYS IF THERE ARE SYMPTOMS TO CALL MY DEALER FOR DIAGNOSIS & REPAIR. I DO NOT KNOW WHAT SYMPTOMS ARE, & HOW CAN THEY REPAIR IF PARTS ARE NOT AVAILABLE UNTIL NEXT YEAR? NOW I'M AFRAID TO DRIVE FOR MYSELF AND MY PASSENGERS. NOT ENOUGH SPECIFIC INFO PROVIDED. RECALL CAUSES MORE FRIGHT THAN IF I DIDN'T EVEN KNOW ABOUT THE PROBLEM TO BEGIN WITH.

AS I WAS GOING AROUND A CORNER TO ENTER THE FREEWAY SOMETHING BROKE IN THE SEAT BACK AND THERE ISN'T MUCH SUPPORT ANY LONGER.

THE PASSENGER FRONT WINDOW STOPPED WORKING AND I'M AFRAID THERE IS AN ELECTRICAL SHORT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS OPERATED INDEPENDENTLY. WHEN THE FRONT WINDSHIELD WIPERS WERE ACTIVATED, THE WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER SWITCH AND STEERING ANGLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS LATER DIAGNOSED THAT THE MAIN COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

THE REAR DRIVER SIDE DOOR WILL NOT LATCH PROPERLY, I HAVE TO RESTRAIN THE DOOR WITH A SEAT BELT IN ORDER FOR THE DOOR TO NOT OPEN WHILE DRIVING, THERE IS NO CURRENT RECALL ON THIS MODEL FOR FORD FOCUS BUT THERE IS ON OTHER FORD VEHICLES FOR THE SAME ISSUE, THIS IS THE SECOND TIME THIS VEHICLE HAS HAD DOOR LATCH ISSUES, THE FIRST WAS JUST UNDER A YEAR PRIOR FOR THE DRIVER DOOR, WHICH OPENED WHILE I WAS DRIVING, THE LATCH AT THAT TIME WAS COVERED UNDER THE VEHICLES EXTENDED WARRANT BUT TOOK OVER A MONTH TO REPAIR AT THE DEALER, I DO NOT HAVE ANY POLICE REPORTS, BUT WHEN THE SECOND LATCH FAILED I DID FILE A COMPLAINT WITH FORDS MAIN 800 NUMBER WHERE THEY TOLD ME THE PRODUCT WOULD BE REPLACED, UPON TALKING WITH THE FORD DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIRS DONE, THE DEALERSHIP PROMPTLY TOLD ME THAT THE REPAIRS ARE NOT COVERED AND THAT I WOULD HAVE TO PAY $700 TO HAVE THEIR FAULTY PRODUCT REPAIRED. AS OF RIGHT NOW THE DOOR LATCH REMAINS UN-REPAIRED AND I HAVE A SEAT BELT TETHERED TO THE REAR DOOR TO KEEP IT FROM OPENING WHILE THE VEHICLE IS IN MOTION.

RECALL ON THE DOOR LATCHES. MY DRIVERS SIDE BACK DOOR WILL NOT CLOSE AND LATCH. I HAVE CONTACTED THE DEALERSHIP. THEY'VE ORDERED AN EMERGENCY REPLACEMENT BUT SAYING IT'S GOING TO BE 2-3 WEEKS BEFORE IT ARRIVES. AT THIS POINT I'M DRIVING WITH MY BACK DOOR LITERALLY TIED CLOSED. SINCE IT WON'T LATCH THE DOOR OPEN ALARM IS DINGING CONSTANTLY WHEN DRIVING. MY COMPLAINT IS FIRST OF ALL IF FORD KNEW THIS WHY AREN'T REPLACEMENT PARTS AVAILABLE? SECOND OF ALL I FEEL LIKE THEY SHOULD BE RESPONSIBLE FOR GETTING ME IN A CAR THAT IS SAFE WHILE WAITING ON PARTS TO BECOME AVAILABLE.

MY 19 YEAR OLD DAUGHTER DRIVES THIS CAR AND IS IN COLLEGE AWAY FROM HOME. SHE GOT IN HER CAR IN THE PARKING GARAGE AT HER APARTMENT, CRANKED IT, AND THE "STEERING ASSIST DEFAULT" MESSAGE LIT AND SHE WAS UNABLE TO STEER THE CAR. THANKFULLY, SHE WASN'T DRIVING ANYWHERE WHEN THIS OCCURRED OR IT COULD HAVE BEEN VERY BAD. WE HAD TO HAVE THE CAR TOWED TO A FORD DEALERSHIP, AND THEY TELL US THAT IT'S GOING TO COST $2,000 TO REPAIR!!!!! NOT ACCEPTABLE!!!!!

THE POWER STEERING ON MY 2012 FORD FOCUS GOES OUT INTERMITTENTLY, ONCE WHEN I WAS DRIVING, BUT THEN IT CAME BACK ON BEFORE I HAD A CHANCE TO STOP. USUALLY IT GOES OUT AS I BEGIN TO MOVE MY CAR AWAY FROM ITS PARKING PLACE. I HAVE TO SHUT THE CAR OFF, RESTART IT AND HOPE THE PROBLEM GOES AWAY. ONE TIME THE PROBLEM DIDN'T GO AWAY IN SPITE OF MY STOPPING AND RESTARTING THE CAR, AND I HAD TO DRIVE IT THE REST OF THE WAY HOME WITHOUT POWER STEERING. NO FUN.

STEERING ASSIST QUIT WORKING DURING STARTING OF VEHICLE. WARNING LIGHT CAME ON TO TAKE CAR FOR SERVICE. CAR VERY VERY VERY HARD TO STEER. TAKING CAR FOR SERVICE TOMORROW. STILL DRIVING THE CAR.

I WENT TO FORD LATE SEPTEMBER FOR MY CAR STALLING AND WAS TOLD MY TRANSMISSION WAS FAILING AGAIN. MY TRANSMISSION HAD ALREADY FAILED ONCE ON A 2012. FORD FIXED IT AND THEN A COUPLE DAYS LATER MY CHECK ENGINE LIGHT WAS ON. I BROUGHT IT BACK AND FORD SAID MY FUEL TANK HAD COLLAPSED AND THAT I WOULD NEED TO PAY $2K TO REPLACE IT. I'D NEVER HEARD OF FUEL TANKS NOT LASTING THE LIFE OF THE VEHICLE. I DID FURTHER RESEARCH AND FOUND OUT FORD HAS RELEASED A TSB FOR THIS KNOWN ISSUE WHICH IS A PRECURSOR TO A RECALL. I AM NOT SURE WHY FORD WOULD NOT COVER A FAULTY FUEL TANK AND I AM NOT SURE HOW THIS IS NOT A SAFETY ISSUE WHEN MY CAR CAN STALL OR LEAK FLAMMABLE LIQUID OR FUMES. I'VE READ THAT OTHER FOCUS OWNERS HAVE HAD THEIRS REPLACED TWICE OR MORE SO I AM NOT CONFIDENT FORD ACTUALLY HAS A SOLID FIX TO THE ISSUE AND I DO NOT FEEL SAFE DRIVING MY CAR.

SINCE I PURCHASED MY 2012 FORD FOCUS WITH ITS "DUAL CLUTCH" AUTOMATIC TRANSMISSION, I HAVE HAD NOTHING BUT PROBLEMS. IT JERKS, HESITATES, HAS REAL TROUBLE SHIFTING IN THE FIRST 3 GEARS. FORD HAS EXTENDED THE POWER TRAIN WARRANTY TO 150,000 MILES, MAYBE THEY KNOW SOMETHING IS WRONG. I HAVE HAD THE CAR SERVICED 10 TIMES FOR THE SAME PROBLEM. MOSTLY, THEY RESET THE COMPUTER OR PUT IN THE SAME DEFECTIVE PARTS EACH TIME. NO REAL SOLUTION HAS EVER BEEN PRESENTED TO ACTUALLY FIX THE CAR. THE CAR JERKS, DOWNSHIFTS, UPSHIFTS HORRIBLY. THIS HAPPENS FROM 1ST GEAR THRU 3RD GEAR. THIS CAR IS THE WORST CAR I HAVE DRIVEN AND I AM STUCK WITH IT BECAUSE FORD WILL NOT HELP. PLEASE HELP NHTSA TO BRING THIS HUGE PROBLEM TO LIGHT. I GUESS I WILL HAVE TO GET LAWYERS INVOLVED TO GET FORD'S ATTENTION...

I TOOK MY VEHICLE TO TROPICAL FORD IN ORLANDO FL FOR A RECALL REGARDING THE TRANSMISSION AND CLUTCH, WHICH JOB HAD TO BE DONE 3 DIFFERENT TIMES WITHIN 90 DAYS. AFTER I PICKED UP THE VEHICLE ON THE 2ND ATTEMPT THE VEHICLE MYSTERIOUSLY DEVELOPED A PROBLEM WITH THE GAS TANK AND SOME OTHER SENSORS INSIDE THE TANK AND RELATED TO THE FUEL SYSTEM. THE TECHNICIAN TOLD ME THAT THIS WAS A KNOWN ISSUE AND THAT HE COULD SHOW ME ALL THE GAS TANKS THEY HAD REPLACED BECAUSE THEY HAD A PILE OF THEM IN THE BACK. I WAS TOLD THAT THE PROBLEM WAS DUE TO THE DESIGN OF THE SYSTEM AND THAT FORD WAS AWARE OF THE ISSUE BUT THEY WERE NOT DOING ANYTHING TO ASSIST OR TAKE CARE OF THIS SERIOUS ISSUE WHICH CAUSES YOUR CAR TO STALL AND ENGINE TO TURN OFF WHILE DRIVING IN THE HIGHWAY OR CITY. I CALLED FORD WARRANTY DEPARTMENT AND FILED SEVERAL COMPLAINTS AND EACH TIME I WAS TOLD THAT THIS ISSUE WAS NOT COVER BY THE WARRANTY AND THERE WAS NOTHING THEY WERE WILLING TO DO REGARDING THIS MATTER. THIS ISSUE PUTS LIVES AT RISK WHEN A VEHICLE TURNS ITSELF OF WHILE DRIVING IN THE HIGHWAY OR CITY. THIS ISSUE IS PUTTING DRIVERS AND FAMILIES AT RISK. THIS ISSUE STARTED AT THE BEGINNING OF 2016 AND I RECENTLY HAD THE REPAIR DONE AT THE SAME DEALERSHIP MENTIONED ABOVE.

MY WIFE WAS DRIVING HER LITTLE FORD GOING THROUGH A CORNER AND THE POWER STEERING FAILED WITHOUT WARNING AND SHE NEARLY CRASHED!! SHE MANAGED TO LIMP IT TO THE FORD GARAGE AS I WAS OUT OF TOWN, WHERE IT WAS DIAGNOSED THAT THE EPAS HAD FAILED. THE EPAS FAILURE IS RAMPANT THROUGH A RANGE OF FORD MODEL VEHICLES AND THEY DON'T GIVE TWO HOOTS ABOUT OUR PROBLEM BECAUSE THERE HAVEN'T BEEN ENOUGH (WHAT!!) FAILURES TO WARRANT A RECALL ON THE 2012 FOCUS ALTHOUGH ITS A KNOWN PROBLEM WITH THIS MODEL AND IT IS CURRENTLY THE REASON FOR A CLASS ACTION LAW SUIT IN CALIFORNIA. THEIR CUSTOMER SERVICE DOESN'T EVEN SAY "SORRY" JUST THAT FORD IS OFFERING NO ASSISTANCE. POWER STEERING SHOULD NOT GO OUT ON A 2012 VEHICLE WITH ONLY 44000 MILES ON IT. STEERING GEAR REPLACED AT A COST OF $2009.00.

TAKATA RECALL.CHRONIC TRANSMISSION ISSUES WITH THE POWERPOINT TRANSMISSION AND CLUTCH; SERVICES 6 PLUS TIMES IN 2 YEARS FOR THE SAME COMPLAINTS, THE DEALER UPDATES THE TRANSMISSION OR REPLACES THE CLUTCH THEN 3 OR SO MONTHS LATER THE SAME ISSUES ARISE. WHEN IN STOP AND GO TRAFFIC OR CAR IS SHIFTING FROM 2ND GEAR INTO 3RD THERE IS ERRATIC SHIFTING, BUCKING, HER KING, LURCHING FORWARD, HESITATION WHEN TRYING TO PULL INTO TRAFFIC. THIS CAR IS CHRONICALLY UNSAFE!

TWICE IN MID SEPTEMBER 2016 THE MESSAGE "STEERING ASSIST SERVICE" CAME UP AFTER STARTING THE VEHICLE AND THE POWER STEERING ON THE VEHICLE WOULD NOT WORK. THE SOLUTION SEEMED TO BE TURNING THE POWER OFF, THEN RESTARTING THE VEHICLE. AFTER RESTART THE POWER STEERING WAS WORKING AGAIN. A VISIT TO THE DEALER'S SERVICE DEPARTMENT FOUND NO PROBLEMS WITH THE SYSTEM. MY CONCERN IS THAT THIS IS MY DAUGHTER'S CAR, SHE'S 18 YEARS OLD AND IF THE STEERING FAILS WHILE SHE'S DRIVING, THERE MAY BE AN ACCIDENT. IF FORD RECALLED OTHER MODELS FOR THE SAME PROBLEM, WHY WON'T THEY RECALL THE FOCUS AND TAKE CARE OF THESE CUSTOMERS AS WELL?

POWER STEERING FAILURE. STATIONARY, WHEN STARTING VEHICLE POWER STEERING WILL NOT OPERATE. HAVE TO RESTART A FEW TIMES TO GET THE POWER STEERING TO OPERATE.

TAKATA RECALL. TRANSMISSION CONTROL MODULE (TCM) FORD RECALL FSA 15B22. MY VEHICLE WOULD STRUGGLE TO SHIFT INTO SECOND AND THIRD GEAR WHENEVER I WAS DRIVING, SO I TOOK MY VEHICLE TO A FORD DEALERSHIP FOR THE TCM TO GET REPROGRAMMED, AS PER THE MANUFACTURER'S RECALL IN JUNE 2016. IT SEEMED TO HELP WITH THE HARSHNESS OF THE VEHICLE'S SHIFTING, UNTIL FRIDAY, SEPTEMBER 23RD, 2016 WHENEVER I TRIED TO GET MY CAR TO REVERSE AND IT ACTED AS IF THE VEHICLE WAS STILL IN NEUTRAL. IT WOULDN'T GO IN REVERSE AND MY CHECK ENGINE LIGHT WAS NOW ON. THE SHIFTER WAS IN REVERSE CORRECTLY, AND THE REVERSE LIGHTS CAME ON BUT THE CAR WENT NOWHERE. MY FORD DEALERSHIP TOLD ME TO DRIVE IT UP TO THE DEALERSHIP SO THEY COULD LOOK AT IT AND DIAGNOSE THE PROBLEM, SO I DID. IT OVERHEATED THREE TIMES IN THE 45 MINUTE DRIVE UP, DESPITE CAUTIOUS DRIVING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHICH WAS NOT COVERED BY FORD IN ANY WAY. THE DEALERSHIP SERVICE DEPARTMENT TOLD ME THAT MY CAR WOULD BE DIAGNOSED LATER THAT DAY (MONDAY, SEPTEMBER 26TH) AND ANY NECESSARY PARTS WOULD BE ORDERED BY THE END OF THE DAY. I HADN'T HEARD ANYTHING BACK FROM THEM IN OVER 3 DAYS SO I CALLED FOR AN UPDATE. THEY CONFIRMED THAT THE PROBLEM IS THE TCM AND IT NEEDS REPLACED, AS THE "REPROGRAMMING" THEY DID IN JUNE 2016 WAS TOO LITTLE, TOO LATE. THE PROBLEM IS THAT THE TCM IS HEAVILY BACKORDERED, SO THE FACTORY ISN'T EVEN SHIPPING OUR ANY TCM'S UNTIL NOVEMBER 4TH, WHICH MINE MIGHT NOT EVEN BE INCLUDED IN THAT SHIPMENT AND IT IS "H

WHILE THE CAR IS IN MOTION ON A CITY STREET AND I ACCELERATE IT JUMPS, JERKS AND SHAKES. IT HAS BEEN CHECKED OUT MANY TIMES. IT CAN'T BE FIX. I BELIEVE THIS PROBLEM SHOULD HAVE A RECALL. THIS HAPPENS EVERYDAY WHEN I DRIVE MY CAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEED REPLACEMENT. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRING ALL FOUR DOOR LATCHES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.

POWER STEERING SPORADICALLY COMES IN AND OUT ' USUALLY WHEN THE CAR IS JUST STARTED AND WE ATTEMPT TO BACK OUT ' THE STEERING HAS NO POWER. STEERING WHEEL LOCKES WHILE DRIVING. FORD SERVICE RAN DIAGNOSTIC ON THE VEHICLE AND NO ERROR CODES WERE PRESENT. THEY CAN NOT FIND A SOLUTION OR WHY THE PROBLEM IS EVEN HAPPENING

I WAS DRIVING ON A STREET AND MY DOOR FLUNG OPEN AND NOW IT DOESN'T CLOSE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED TO OPEN AND CAUSED THE FUEL TANK TO COLLAPSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR A COMPLETE DIAGNOSTIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I TOOK MY 2012 FORD FOCUS TO GET FIXED AT WAYNE ACKERS FORD IN LAKE WORTH FLORIDA UPON DROPPING MY CAR OFF THE GENTLEMAN STARTED TELLING ME MY CAR ISN'T AFFECTED WHEN IT IS AND LATER ON SAYS I HAVE TO SEE IF IT'S UNDER WARRANTY THEN TELLS ME IT NEEDS TO BE AT 150K MILES THAT MAKES NO SENSE AT ALL THE CAR IS STILL THERE I'M WATIING ON A RESPONSE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WOULD CLOSE OR OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,630.