TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON AN INCLINE, THE VEHICLE BEGAN TO STUTTER WITHOUT WARNING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,468.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
ON A WET PAVEMENT IN THE RAIN WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A SHOPPING CENTER THE POWER STEERING LOCKED UP AND WOULD NOT TURN OR RESPOND. THE VEHICLE CONTINUED INTO AN ISLAND CURB BREAKING OFF THE FRONT LEFT TIRE CAUSING OVER $4,300.00 IN DAMAGE. THE PROBLEM WITH THE POWER STEERING LOCKING UP DURING WET WEATHER WAS CONFIRMED BY THE REPAIR SHOP. FORD MOTOR COMPANY (CUSTOMER SERVICE) WAS CONTACTED BUT WOULD NOT SEND A REPRESENTATIVE TO LOOK AT THE VEHICLE. THIS ISSUE IS ONGOING AS EVERYONE WHO DRIVES THE VEHICLE HAS EXPERIENCED THE STEERING LOCKING UP DURING WET CONDITIONS. THE VEHICLE ALSO HAS A SHUDDERING ISSUE WHERE THE VEHILCLE BUCKS WHEN MOVING FORWARD.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
VERY ROUGH IDLING OF ENGINE WHILE PROCEEDING FORWARD AT START OF ACCELERATION. THE "HILL ASSIST NOT AVAILABLE" LIGHT ON THE INSTRUMENTATION PANEL CAME ON, WHILE THE TRANSMISSION SEEMED TO TRANSFER ITSELF FROM A DRIVE POSITION TO A NEUTRAL POSITION. THE CAR REMAINED STATIONARY WHILE I ATTEMPTED TO ACCELERATE USING THE FOOT PEDAL. AT THAT POINT, I COULD NOT GET THE CAR BACK INTO A DRIVE GEAR POSITION. IMMEDIATELY FOLLOWING "HILL ASSIST NOT AVAILABLE" MESSAGE, A SECOND WARNING LIGHT "TRANSMISSION MALFUNCTION, SERVICE NOW" CAME ON. DURING THIS MOMENT, AN ADDITIONAL RED EXCLAMATION LIGHT ENGAGED. WHEN I STOPPED AT A RED TRAFFIC SIGNAL, MY FOCUS'S RPM IDLE QUICKLY INCREASED CAUSING THE FOCUS TO LUNGE FORWARD A FEW FEET INTO AN ACTIVE TRAFFIC INTERSECTION. AS I PROCEEDED TO MAKE A RIGHT HAND TURN, THE INSTRUMENTATION PANEL DISPLAYED NO WARNING SIGNS, THEN SUDDENLY CAME BACK ON AS THE RPM IDLE WENT FROM 2,200 TO 5,500 RPM IN A NEUTRAL GEAR STATE. AT THIS MOMENT, I WAS NERVOUS, AS MY MIND WAS RACING WITH THOUGHTS OF AN ACCIDENT; SUCH AS, THE TRANSMISSION COULD RE-ENGAGE TO A DRIVE POSITION AT SUCH A HIGH RPM RATE, FORCING VEHICLE TO THRUST FORWARD AT AN UNCONTROLLABLE HIGH SPEED, OR THE ENGINE COULD PERHAPS OVERHEAT AND/OR THE ENGINE BLOCK COULD CRACK. THE WARNING PANEL SPORADICALLY TURNED WARNING MESSAGES ON AND OFF AS IT AFFECTED THE POWERTRAIN/TRANSMISSION CONTROL. THE WANING LIGHT DISPLAYS "HILL ASSIST NOT AVAILABLE" EVERY TIME THE TRANSMISSION GOES INTO A NEUTRAL POSITION, WHILE
POWER STEERING ASSIST FAILED WHILE PULLING OUT OF DRIVEWAY. FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO ISSUE A RECALL ON THIS MODEL, BUT HAS ON OTHER MODELS WITH SAME ISSUE. THERE ARE MANY OTHER COMPLAINTS OF THIS PROBLEM YOU CAN FIND ONLINE, EVEN NEWS ARTICLES ABOUT THIS HAPPENING WITH THIS MODEL. EVEN THE SERVICE TECHNICIANS AT THE FORD DEALER KNEW OF THE PROBLEM.
WHEN THE CAR IS TURNED ON AND STATIONARY, IT WILL DISPLAY "STEERING ASSIST FAULT," AND THE POWER STEERING WILL NOT TURN ON, GREATLY REDUCING THE CAPACITY TO STEER. UPON TURNING THE CAR OFF AND BACK ON, THE POWER STEERING RE-ENGAGES. IT HAS BEEN DOING THIS FOR ABOUT ONE YEAR NOW.
CAR HAD BEEN PARKED OVERNIGHT. WENT TO START UP AND THE "FAULTY STEERING ASSIST" WARNING LIGHT CAME ON. I CALLED THE DEALER AND THEY SAID TO CHECK THE BATTERY. TOOK IT TO A MECHANIC AND HE HAD TO REPLACE THE ELECTRONIC STEERING GEAR AND RACK AND PINION. TOTAL COST $2500.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT
I PURCHASED THE FOCUS IN AUG. 2016, TOOK CAR TO DEALER RIGHT AWAY TO HAVE IT CHECKED. I GET A CLEAN BILL OF HEALTH, INCLUDING THE TRANSMISSION WITH WHICH I WAS HAVING ISSUES. TWO MONTHS LATER, THE PROBLEM HAS WORSENED AND GAVE WARNING. TOOK BACK TO DEALER WHO NOW SAYS NEEDS TRANSMISSION WORK WORTH 2,200 DOLLARS. WHEN CHECKING, FOUND OUT PREVIOUS OWNERS HAD THE COMPLETE CLUTCH SYSTEM REPLACED ON NOVEMBER, 2ND. 2015, EXACTLY A YEAR AGO. I AM TRYING TO GET APPLE FORD OF COLUMBIA, MA FIX THE VEHICLE AS THE OTHERWISE KNOWN ISSUE OF FORD FOCUS FROM 2011 ON HAS NOT BEEN TOTALLY RESOLVED ON MY VEHICLE. AT THE PRESENT, THE CAR IS WITH SHEEHY FORD IN SPRINGFIELD, VA WAITING RESPONSE FROM APPLE FORD. I APPRECIATE ANY ASSISTANCE I CAN GET SO MY DAUGHTER CAN HAVE HER CAR BACK SO SHE CAN PURSUE HER COLLEGE COURSES W/T HAVING TO WORRY ABOUT HER TRANSPORTATION. THANK YOU!
A FEW DAYS BEFORE INCIDENT THE CAR DEVELOPED A RUBBING NOISE IN THE STEERING COLUMN AND MY FIANCE STATED THAT THE CAR WAS DIFFICULT TO STEER. THINKING IT WAS A POWER STEERING ISSUE - A SERVICE APPOINTMENT WAS SCHEDULED AND I DROVE THE CAR TO THE DEALER AFTER HOURS. THE DISTANCE IS APPROXIMATELY 13 MILES. AFTER ABOUT 10 MILES THE DASH DISPLAY INDICATED A YELLOW DISPLAY STATING "SERVICE STEERING SYSTEM SOON". I CONTINUED TO DEALERSHIP AND ARRIVED JUST BEFORE 7:00 PM. WHEN I TURNED THE CAR INTO A PARKING SPACE NEAR SERVICE THE STEERING COLUMN LOCKED AND BECAME IMMOVABLE AND CAR DISPLAY STATED A RED WARNING BOX " TOTAL STEERING FAILURE - STOP SAFELY" THIS IS THE CONDITION THE SERVICE MANAGER FOUND THE NEXT MORNING. THE CAUSE IS A TOTAL FAILURE OF THE ELECTRONIC STEERING CONTROL MODULE. THE COST TO REPLACE THIS PART IS $2000 AFTER WHICH TIME THE DEALER CAN DIAGNOSE "ANY OF THE OTHER THREE COMMON CAUSES OF STEERING LOSS."
THE CAR ROLLS FORWARD/BACKWARD WHEN IN PARK. THE CAR SHUDDERS AND SHAKES WHEN YOU TAKE OFF OR WHEN YOU SLOW DOWN AND THE ACCELERATE. I HAVE HAD THE CLUTCH WORKED, REPLACED AND HAD THE REPLACEMENT'S SOFTWARE UPDATED. IT BEHAVES LIKE IT DID WHEN IT NEEDED TO BE REPLACED THE FIRST TIME. I WAS TOLD THIS WAS NORMAL AND I WAS TOLD TO DRIVE THE CAR LIKE I STOLE IT WHEN TAKING OFF AND ACCELERATING. I SPEAK THE TRUTH WHEN I TELL YOU THAT....EXACT WORDS...DRIVE IT LIKE I STOLE IT. I HAVE MODIFIED MY DRIVING HABITS BUT IT HAS NOT HELPED AND I FEEL THOSE HABITS ARE DANGEROUS. THE PASSENGER SIDE WINDOW HAS IN INTERMITTENT PROBLEM WHERE IT WILL NOT ROLL UP WHEN ROLLED DOWN. THE DOOR LATCH MAY TAKE UP TO SIX MONTHS TO BE FIXED DUE TO LACK OF PARTS AND THE CLUTCH STILL STUTTERS AND SHUDDERS AROUND CORNERS AND SLOW SPEED TAKE OFFS. UPDATED 12/29/16. *JB
THE CAR FAILED WHILE DRIVING ON A BUSY ROAD DUE TO THE TRANSMISSION CONTROL MODULE FAILING WHICH IS UNDER REPLACEMENT RECALL. WHILE AT THE DEALERSHIP THEY INFORMED ME THAT THEY COULD NOT COMPLETE THE REPAIR WITHOUT REPLACING THE LOCKED SHIFTER. I EXPLAINED THAT THE SHIFTER ELECTRONICALLY LOCKED WHEN THE TRANSMISSION FAILED AND THAT I DID NOT WANT IT REPLACED. I WAS TOLD THAT THEY REFUSED TO CONTINUE WITHOUT AUTHORIZATION TO REPLACE THE SHIFTER FOR $535.00 I WAS FORCED TO AGREE AS THIS IS MY ONLY VEHICLE AND I NEEDED IT FIXED. IT IS WELL DOCUMENTED ON THE INTERNET INCLUDING BY MANY FORD TECHNICIANS THAT A SIDE EFFECT OF THE TRANSMISSION CONTROL MODULE FAILING IS THAT THE SHIFTER ELECTRONICALLY LOCKS IN PLACE, AND WHEN THAT HAPPENS THE DASH NO LONGER SHOWS WHAT POSITION IT IS IN. THEY TOLD ME THAT IT WAS A COMPLETELY ISOLATED INCIDENT THAT THE SHIFTER "BROKE" IE WONT SHIFT, AT THE EXACT SAME TIME THAT THE TRANSMISSION FAILED. I WOULD LIKE TO KNOW MY OPTIONS REGARDING RECOVERING MY MONEY FOR A COVERED RECALL. FORD HAS HAD MY CAR FOR JUST SHY OF 60 DAYS DURING THE LENGTH OF OWNERSHIP. OTHER ISSUES WITH THE CAR INCLUDE THE FAN DOES NOT WORK, THE BACK DOOR SENSOR IS BROKEN, THE TWO FRONT WINDOWS FAILED, THE HORN FAILED, AND NUMEROUS ELECTRICAL ISSUES WITH THE LIGHTS.
TAKATA RECALL. THE CAR WILL DIE IN THE MIDDLE OF DRIVING. DOESN'T MATTER THE SPEED YOU ARE GOING THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND YOU CANT ACCELERATE OR DECELERATE THE CAR WILL JUST DIE.
I OWN A 2012 FORD FOCUS WITH THE MANUAL/AUTOMATIC TRANSMISSION DCT THE CAR NOW HAS 184K HIGHWAY MILES ON IT FORD REPLACED ONE CLUTCH OUT OF THREE REVISIONS. THE CAR SHUDDERS BADLY AND I'M TOLD I NO LONGER QUALIFY FOR REPAIR OF A KNOW ISSUE BECAUSE OF THE MILEAGE. COST OF THE NEW CLUTCH AND SEALS WOULD BE @ $1000.00 I'M BEING MONETARILY PUNISHED FOR USING THEIR PRODUCT. THE SHUDDERING WHILE ANNOYING STILL ALLOWS ME TO DRIVE THE CAR FROM A TO B. HOWEVER, NOW THE TCM MODULE IS BAD PER THE DEALER AND WILL REQUIRE $650 TO GET THE CAR BACK ON THE ROAD... I WAS DRIVING THE CAR WHEN THE TRANSMISSION SEEMED TO GO INTO NEUTRAL. ONE OFF THE ROAD I SELECTED ALL AVAILABLE GEARS AND THE CAR WOULD NOT MOVE. I TRIED SHUTTING THE CAR OFF AND IT WOULD NOT RESTART. SO, I HAD IT TOWED TO THE NEAREST FORD DEALER. NOW ON TO THE MIND SCRAMBLE... I WAS TOLD THERE ARE 41000 TCM'S CURRENTLY ON BACKORDER AND THE WAIT TIME IS 3 TO 4 MONTHS! THEY EXPECT ME TO LEAVE MY CAR AT THE DEALER PUSHED TO THE BACK OF THEIR LOT AND STORED FOR 3 TO 4 MONTH. OF COURSE THEY DID OFFER TO TAKE MY CAR IN ON A TRADE! DOESN'T THIS SEEM LIKE A NICE WAY TO INCREASE CAR SELLS!? WHAT WOULD THEY EVEN GIVE ME ON TRADE FOR A BROKEN DOWN CAR? THIS IS PATHETICALLY LAUGHABLE. IT WOULD SEEM TO ME THAT A CAR THAT HAS HAD THREE RELATED TRANSMISSION "UPGRADES" WITH SEALS AND CLUTCHES, EXTENDED WARRANTY FOR THOSE THAT RARELY DRIVE, AND NOW A TCM REPROGRAMMING AND WARRANTY EXTENSION TO 150K IS A PROBLEMATIC RELEASE AND SHOULD BE A FORCED
MAKING A RIGHT HAND TURN IN SILVER LAKE, CA WHEN THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. THE STEERING WHEEL SEEMED TO FREEZE. I WAS ABLE TO PULL OVER BUT WAS DEFINITELY SHAKEN AS I ALMOST HIT SEVERAL CARS. I KNOW THAT IF MY YOUNGER SISTER WAS DRIVING SHE WOULD NOT HAVE KNOWN WHAT TO DO. I TURNED THE CAR OFF AND RESTARTED AND WAS ABLE TO GET HOME. AFTER RESEARCH AND REALIZING THIS IS A COMMON PROBLEM WITH THE 2012 FOCUS NOT SURE WHAT TO DO AND DO NOT HAVE THE ESTIMATED $2,000 TO REPAIR.
I WOULD LIKE TO REPORT MY STEERING MALFUNCTION ON MY FOCUS HAS GONE OUT...I HAVE SEEN MANY COMPLAINTS ON THE EXACT SAME MODEL AND YEAR ON THIS AND IT'S A PROBLEM THAT NEEDS TO BE RECALLED. MY RECENT EXPERIENCE WITH THIS PROBLEM OCCURRED WHILE I WAS ON THE FREEWAY WITH MY CHILDREN AND IT WAS VERY SCARY THE STEERING WHEEL LOCKED UP AND WAS SO HARD TO STEER IT. THIS IS AN URGENT MATTER THAT NEED TO BE RECALLED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT NOTICED A STRONG HESITATION AND DELAY UPON APPLYING THE ACCELERATOR PEDAL. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO INCREASE SPEED. A MECHANIC INSPECTED THE VEHICLE, BUT WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING AT 65 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT A GRINDING NOISE COULD BE HEARD WHILE THE VEHICLE WAS SHIFTING GEARS. AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
MY 2012 FORD FOCUS SELECTSHIFT TRANSMISSION STILL HAS PROBLEMS. FORD EXTENDED THE WARRANTY FOR SELECT FORD FOCUSES AND FIESTA WITH NO FIX. THEY EXTENDED WARRANTIES FOR 10 YEARS ON THESE TRANSMISSIONS BUT REPLACE WITH FAULTY PARTS. MY CAR HAS HAD TRANSMISSION WORK DONE TO IT AND EACH TIME I GET IT BACK THE TRANSMISSION LIGHT COMES ON AGAIN. IT'S A HUGE KNOWN PROBLEM THAT FORD ISN'T WILLING TO FIND A SOLUTION TO. WHEN DRIVING IT THE TRANSMISSION REFUSED TO FIND A GEAR AND KEPT SLIPPING MAKING ME GO 30 MPH MAXIMUM WHEN THE SPEED LIMIT WAS 55MPH THROUGH A VERY BUSY TOWN. NOW IT HUNTS FOR GEARS AND SHOT UP THE RPM'S THEN SHOT DOWN AND DOESN'T FEEL LIKE IT HAS NEAR THE POWER AFTER THESE TRANSMISSION PROBLEMS.
AUBURN, ME - WHILE REVERSING OUT OF MY DRIVEWAY THE "AUTO STEERING ASSIST FAILURE" MESSAGE APPEARED AND I LOST POWER STEERING IN THE VEHICLE, STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. LEFT CAR FOR THE EVENING AND STARTED THE CAR AGAIN IN THE MORNING. WARNING MESSAGE DID NOT APPEAR AND POWER STEERING SEEMED TO HAVE RETURNED. I HAD THE CAR TOWED TO THE LOCAL FORD DEALERSHIP. MECHANICS WERE UNABLE TO FIND AN ISSUE OR REPRODUCE IT AFTER HAVING THE VEHICLE FOR THREE DAYS. SITED THAT THEY HAD NOT HEARD OF OR SEEN ANY ISSUES WITH POWER STEERING FAILURES WITH OTHER FORD FOCUS VEHICLES. THE VEHICLE HAS 130K (APRX) MILES. *TR
THE VEHICLE WAS IN MOTION WHEN A SUDDEN LOSS IN POWER STEERING OCCURRED. A "STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE DISPLAY. THE VEHICLE HAD PREVIOUSLY BEEN CHECKED AT A FACTORY DEALERSHIP FOR THIS ISSUE WHICH APPEARED INTERMITTENTLY AND NO APPARENT PROBLEM WAS FOUND. THE EPAS SYSTEM IS NOW DISABLED FULL TIME AND THE VEHICLE HAS ONLY 26K MILES. IT IS MY UNDERSTANDING THAT FORD IS AWARE OF FAULTY COMPONENTS/ENGINEERING REGARDING THIS PROBLEM BUT REFUSES TO RECALL. A SUDDEN LOSS OF POWER STEERING COULD RESULT IN CATASTROPHIC CONSEQUENCES AND LOSS OF LIFE. COSTLY REPAIRS WOULD NOT SOLVE THE INHERENT PROBLEMS WITH THIS SYSTEM AS IT WOULD BE PRONE TO FAIL AGAIN. PLEASE TAKE ACTION
TL* THE CONTACT OWNS A 2012 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 215/55R16 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INSPECTED THE OTHER TIRES ON THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE, REAR DRIVER SIDE, AND REAR PASSENGER SIDE TIRES ALL HAD BUBBLES IN THE SIDEWALLS. THE TIRES ON THE VEHICLE WERE THE ORIGINAL TIRES AND THERE WAS A NOTICEABLE VIBRATION WHEN DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING LOW SPEEDS AND ACCELERATING FROM THE STOP POSITION, THE CONTACT HEARD LOUD NOISES. THE VEHICLE JERKED EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO ROLL BACKWARDS WHEN IN PARK AND WHEN THE CONTACT WAS EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING OUT OF GEAR AND MADE A GRINDING CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,116.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 99,050.
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 16V-643 AND REAR SEATS MOVED FORWARD WHEN THE BRAKES WERE APPLIED. *SMD
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING ASSIST SERVICE FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
RECALLED VEHICLE FOR COMPUTER SYSTEM. DEFECT CAUSES BREAKS TO WEAR EARLY, SHUDDERING IN TRANSMISSION, AND EVENTUAL TRANSMISSION FAILURE WHILE THE CAR IS RUNNING. IS A KNOWN PROBLEM AS I SEE FROM MANY OTHER INTERNET COMPLAINTS.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SEAT BELT WAS DIFFICULT TO LATCH AND UNBUCKLE. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW SEAT BELT PRETENSIONER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN REFUSED TO REPAIR IT DUE TO A SALVAGED TITLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DOOR SENSOR ILLUMINATED, WHICH INDICATED THAT THE REAR PASSENGER DOOR WAS OPENED. THE CONTACT DISCOVERED THAT THE DOOR HAD ERRONEOUSLY OPENED AND COULD NO LONGER BE SECURED AND LOCKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
ELECTRONIC POWER STEERING SUDDENLY FAILED WHILE TURNING INTO A PARKING AREA. THE WHEEL BECAME SO STIFF THAT IT WAS NEARLY IMPOSSIBLE TO TURN IT. THIS EVENT OCCURRED IN A PARKING LOT AT LOW SPEEDS BUT SOME REPORTS SHOW THAT THIS HAS HAPPENED TO OTHER 2012 FOCUS CARS WHILE DRIVING AT HIGHWAY SPEEDS. *TR
WHILE DRIVING AROUND 35MPH, THE VEHICLE BEGAN TO SLOW DOWN BY ITS SELF. I HAD TO PULL OFF THE ROAD AND COAST TO A STOP. THE ENGINE WAS STILL RUNNING, THE CAR WAS STILL IN DRIVE, THE ENGINES RPM'S WOULD GO UP, BUT THE VEHICLE WOULD NOT MOVE. LIKE THE TRANSMISSION WAS DISENGAGED WITH THE ENGINE. I HAD TO HAVE IT TOWED. *TR
FORD HAS A TSB FOR A KNOWN ISSUE OF THE EVAP PURGE VALVE MALFUNCTIONING AND CAUSING THE FUEL TANK TO COLLAPSE. I FUELED MY VEHICLE UP THIS MORNING AND, UPON STARTING, IT STALLED. I STARTED IT AGAIN, AND AFTER PUMPING THE GAS, IT STAYED ON. THE CHECK ENGINE CODE IS P0441A.
STEERING ASSIST GOES OUT LEAVING ME WITH NO POWER STEERING. *TR
STEERING WARNING LIGHT CAME ON SO I TURNED THE CAR OFF AND WHEN I TURNED IT BACK ON IT WAS GONE. I THEN BACKED OUT OF MY SPOT AND PUT IT INTO DRIVE. THE CAR LOST ALL POWER STEERING AND WAS UNABLE TO MOVE. I TURNED THE CAR OFF AND BACK ON AND THIS FIXED THE PROBLEM (NO WARNING LIGHTS). THIS HAPPENED MANY TIMES OVER THE NEXT FEW WEEKS BUT WITHOUT THE WARNING LIGHT GOING OFF. NOW I HAVE NO POWER STEERING AT ALL IN FORWARD OR REVERSE AND IT DOES NOT GET FIXED WHEN TURNING THE CAR OFF AND BACK ON. TOOK IT TO THE DEALER AND THEY SAID THE STEERING MODULE HAD FAILED AND WOULD NEED TO BE REPLACE. I HAVE DONE RESEARCH ON LINE AND MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. WHY HAS THIS NOT BEEN A SAFETY RECALL IS BEYOND ME. VERY DISAPPOINTED WITH FORD AND NHTSA FOR NOT ALREADY ACTING ON THIS!
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE JERKED, STALLED, AND THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT IMPACT. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
I HAVE HAD MY VEHICLE AT THE FORD DEALERSHIP 4 TIMES NOW FOR THE TRANSMISSION. I HAVE THE BUCKING, SLIPPING AND ACCELERATION WHILE DRIVING. THE RPM REV UP WITHOUT NOTICE. THIS IS A HUGE PROBLEM AS I'M CONCERNED DRIVING MY VEHICLE NOW. THIS HAS HAPPENED NUMEROUS TIME SINCE I BOUGHT THE CAR IN FEBRUARY 2013. PLUS A FEW MONTHS AGO THE TRANSMISSION MODULE IN THE COMPUTER WENT AND I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. *TR
HI MY NAME IS [XXX] PURCHASED 2012 FORD FOCUS HATCHBACK IN NORTH CAROLING PARKWAY FORD VIN: [XXX] IN THE PAST RECEIVED SEVERAL SAFETY RECALL. 1) CLUTCH GRINDING 2) CAR ROLLING BACK WHEN ON INCLINE 3) SYSTEM UPGRADE 4) LATCH ISSUE I HAVE TAKEN MY VEHICLE TO FORD DEALER FOR ALL OF THE ABOVE WITH THE EXCEPTION OF ITEM 4 - AWAITING PART. MY CONCERN SAFETY - MY CAR STILL ROLLS BACK ON INCLINE AND CLUTCH MAKES GRINDING NOISE AND CAR JERKS. I TOOK INTO DEALER TO ASK FOR A REVIEW OF THIS CONTINUED ISSUE. HOWEVER I WAS TOLD MY CAR EXCEED THE 100,000 MILES MY CAR HAS 138,000 MILES. FORD WILL NOT REVIEW MY CAR UNLESS I PAY. ALL THE ABOVE NOTED ARE FOR KNOWN SAFETY RECALLS WHICH MY THOUGHTS ARE FORD SHOULD WANT TO ENSURE THE SAFETY OF THE CONSUMER. I AM NOT THE ONLY PERSON WITH THIS TYPE VEHICLE OTHERS HAVE THE SAME ISSUE. REACHING OUT TO YOU PLEASE TAKE EXCEPTION AND SEND ME A RECALL NOTICES FOR THE CAR ROLLING BACK ON INCLINE AND MY CLUTCH GRINDING CAUSING CAR TO JERK. OTHER THEN THE NOTED SAFETY RECALLS THAT I DEAL WITH THE CAR IS ACCEPTABLE. MY HISTORY, I WORK FOR AN AUTOMOTIVE COMPANY AS QUALITY ENGINEER AND FULLY UNDERSTAND THE IMPACT OF DEFECTIVE PRODUCT AND RECALLS. NOTE: PLEASE UNDERSTAND I TOOK THE CAR IN FOR THE ORIGINAL RECALL; THE CAR WAS ADJUSTED, THE QUESTION I HAVE CONCERN THE ADJUSTMENT WAS NOT A FIX AND CONTINUE TO HAVE ISSUES. WHEN MY CAR WAS PURCHASED, UPFRONT I PAID FOR ALL REQUIRED SERVICES ON THE CAR AND WENT TO DEALERSHIP WITHIN THE ARRANGED TIME FOR SERVICES. YOU
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO SCHEDULE THE RECALL REPAIR. THE RECALL NOTICE INDICATED THAT THE PARTS WOULD BE AVAILABLE THE SECOND QUARTER OF 2017. IN ADDITION, THE CONTACT STATED THAT TWO OF THE FOUR TIRES HAD LOW AIR CONSTANTLY. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE FAILURE AND WHEN THE RECALL REPAIR WOULD BE SCHEDULED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY HEATER BOX FAILS TO DEFROST MY WINDSHIELD AND I HAVE TO DANGEROUSLY TRY TO WIPE THE FOG OFF THE WINDSHIELD BY HAND TO BE ABLE TO SEE. WITHOUT THE AIR TO CLEAR IT OFF AND THE WINDSHIELD FOGGING OVER IT IS EXTREMELY DANGEROUS TO EVERYONE. THE FIRST TIME THE CAR WAS STATIONARY AND I WAITED FOR THE WINDSHIELD TO CLEAR USING THE SUN TO HELP. THE SUN IS NOT ALWAYS AVAILABLE TO HELP WITH THIS PROBLEM. THIS PROBLEM HAS OCCURRED WHILE DRIVING CAUSING A DANGEROUS SAFETY ISSUE FOR EVERYONE AROUND INCLUDING ME. I AM GETTING THE CAR FIXED AT A COST OF ABOUT $1000 WHICH IS A HUGE AMOUNT. THE PART IS ON BACK ORDER WITH MANY IN FRONT OF ME WITH THE SAME PROBLEM THEREFORE I DO NOT KNOW WHEN THIS WILL BE FIXED. I BELIEVE THAT THERE SHOULD BE A MANDATORY RECALL FOR THE SAFETY OF EVERYONE. THE HEATER BOX HAS BEEN FAILING FOR THE LAST 4 OR 5 MONTHS OR MORE BUT THE WINDOW ONLY FOGS UP AND FROSTS OVER NOW BECAUSE OF THE WEATHER CHANGE. THANK YOU FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE REAR LATCH FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO OPEN INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 135,746.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE POWER STEERING LOCKED UP AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A FORD DEALER, BUT WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE "FAULTY STEERING ASSIST" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,480.
VEHICLE SUFFERS FROM TRANSMISSION SHUDDER ISSUES. THERE WAS A RECALL FOR IT BUT THE FORD TECHNICIANS STATED THE SHUDDER WAS NOT ENOUGH FOR A FULL REPAIR AND INSTEAD PERFORMED A MINOR FIX WHICH HAS DONE NOTHING TO ELIMINATE THE ISSUE. THIS ISSUE EXISTS ON A WIDE RANGE FOR FORD VEHICLES WITH A COMMON TRANSMISSION. THE SHUDDER HAPPENS WHEN ACCELERATING FROM A STOP, TYPICALLY WHEN SHIFTING FROM FIRST TO SECOND GEAR AND ALSO CAN HAPPEN WHEN SHIFTING FROM SECOND TO THIRD GEAR.
FROND DRIVER SIDE DOOR REFUSES TO STAY SHUT DUE TO THE DOOR LATCH NOT OPERATING PROPERLY.. I.E., THE DOOR DOES NOT REMAIN LATCH/LOCKED. PROBLEM APPEARS TO BE WITH THE LATCH. SOME HOW THE LATCH HAS CORRECTED ITSELF IN THE PAST. PROBLEM HAS NOW RETURN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON OCTOBER 14, 2016. UPDATED 12/27/16.*JB
MY WIFE WAS DRIVING ON A CITY STREET AND WHEN SHE MADE A LEFT TURN THE POWER STEERING FAILED , AND ALMOST HIT ANOTHER CAR . SHE WAS ABLE TO GET THE CAR TO A PARKING LOT . I DID SOME RESEARCH AND I AM NOT THE ONLY ONE WITH THIS ISSUE . FORD NEEDS TO WARRANTY ALL AFFECTED CARS AND FIX IT. *TR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MALFUNCTION WAS DUE TO THE FUEL TANK AND FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD THE CLUTCH REPLACED ON THE VEHICLE, BUT IT CONTINUED TO JERK EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/20/16*LJ
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →