2012 Ford Focus complaints

ON 10/14/16 MY WIFE COMPLAINED THAT THERE WAS A SMELL OF GASOLINE AROUND HER CAR. I WALKED OUT TO THE DRIVEWAY AND THERE WAS A STRONG SMELL OF GAS. SHE TOLD ME SHE HAD JUST FILLED THE GAS TANK AND CONFIRMED THAT SHE DOES NOT TOP THE TANK OFF. I JACKED THE CAR UP AND FOUND THAT THERE IS A YELLOW PLASTIC RING WHERE THE FILL HOSE IS ATTACHED TO THE GAS TANK. THAT RING IS CRACKED AND GAS SEEPS OUT FROM THERE. WE FOUND THAT IT DOESN'T LEAK IF SHE HAS LESS THAN HALF A TANK OF GAS SO SHE USUALLY KEEPS IT THAT WAY UNTIL I HAVE A CHANCE TO PULL THE GAS TANK OUT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AS A RESULT, GREATER EFFORT WAS NEEDED TO OPERATE THE STEERING WHEEL. THE VEHICLE WAS NOT RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL STIFFENED AND FAILED. ALSO, THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

POWER STEERING FAILED WHEN BACKING OUT ON THE FIRST INCIDENT ALONG WITH AN ERROR MESSAGE DISPLAY. ON SECOND OCCASION, WHEN STARTING THE CAR, THE SAME ERROR MESSAGE REGARDING THE STEERING WAS DISPLAYED. TURNING THE ENGINE OFF AND THEN BACK ON SEEMED TO GET THE CAR OPERATIONAL.

STEERING ASSIST FAULT: AT MILEAGE 84209 THE POWER STEERING SUDDENLY STOPPED WORKING. AFTER COMPLETING RESEARCH THIS IS A KNOWN ISSUE THAT FORD HAS NOT RECALLED. IT STOPPED WORKING AT THE GAS PUMP, WITH SOME LUCK I WAS ABLE TO GET TO A PARKING SPOT AND LEAVE THE CAR STRANDED UNTIL ARRANGING FOR A TOW TRUCK. FORD WOULD NOT REIMBURSE THE $2,000.00 EXPENSE TO FIX ONE OF THEIR KNOWN ISSUES. VERY FORTUNATE NO ONE WAS HURT. VERY DISSATISFIED WITH THE QUALITY OF WORK AND CUSTOMER SERVICE TO REMEDY THIS KNOWN ISSUE ASSOCIATED WITH A CLASS ACTION LAWSUIT HTTP://WWW.ABOUTLAWSUITS.COM/WP-CONTENT/UPLOADS/2014-06-27-COMPLAINT.PDF .

FORD FOCUS GAS TANK ISSUE: MY CAR WAS STALLING AND WOULD NOT ACCELERATE TIMELY SO TOOK IT TO THE FORD DEALERSHIP. THEY SAID THE EVAP PURGE VALVE MALFUNCTIONED CAUSING THE FUEL TANK TO WARP. THE GAS TANK NEEDS REPLACED AS WELL AS EVERYTHING RELATED (SEE ATTACHED). MY RESEARCH ON THE INTERNET (I HAVE NEVER HEARD OF HAVING TO GET A GAS TANK REPLACED DUE TO NORMAL WEAR AND TEAR) SHOWS THAT THIS ISSUE IS KNOWN BY FORD AND THEY ARE REFUSING TO DO A RECALL OR EVEN A NOTIFICATION TO THE OWNERS OF THESE VEHICLES. BESIDES MY HUGE CONCERNS ON HAVING A DEFECTIVE GAS TANK (I SEE IT AS A FIRE HAZARD), THE CAR WOULD NOT ACCELERATE ON THE INTERSTATE AND WAS TRYING TO STALL OUT - I WAS VERY LUCKY NOT TO GET HIT. FORD HAS DONE RECALLS ON OTHER VEHICLES WITH THIS ISSUE WHY NOT THE FORD FOCUS? I EXPECT TO REPAIR / REPLACE THINGS LIKE THE BRAKES NOT THE GAS TANK.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED AND HESISTATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR DIAGNOSTIC TESTING. COMPONENTS IN THE TRANSMISSION WERE REPLACED AND THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I COULD HANDLE THE STUDDER AND HANDLE THE BEING HELD HOSTAGE BY MY SEAT BELT, BUT NOW I HAVE TO PAY $1,800 TO GET MY STEERING FIX AFTER ALMOST HITTING A TREE WITH MY FAMILY IN THE CAR. I WAS JUST ABOUT TO UPGRADE TO A ESCAPE, I WILL NEVER BUY FORD AGAIN AFTER THIS BECAUSE I HAVE 89000 ON MY CAR THEY WILL HELP WITH NOTHING. NOR DO THEY CARE ABOUT THE SAFETY OF ME AND MY FAMILY OR THE OTHER PEOPLE AROUND ME ! I HAVE NEVER BEEN SO DISAPPOINTED. I TRULY LOVED THIS LITTLE CAR UNTIL IT TRIED TO KILL ME.

STARTED MY CAR THIS MORNING AND IMMEDIATELY MY "STEERING REQUIRES ASSIST" ALERT CAME ON AND I FOUND I HAD NO POWER STEERING. MY CAR SHOWED NO SIGNS OF ANY ISSUE WHEN I PARKED IT LAST NIGHT 12/14/16 AROUND 7PM BUT WHEN I WENT TO LEAVE FOR WORK AT 12/15/16 AT 5:30AM THE ALERT CAME ON. I HAD MY CAR TOWED TO THE DEALER AND DEALER HAS INFORMED ME THAT 1) A CAR WITH LESS THAN 70K NEEDS THE ENTIRE STEERING COLUMN REPLACED TO THE TUNE OF $2000 AND 2) THAT THIS FAILURE IS SO COMMONPLACE THEY STOCK THE STEERING ASSEMBLY FOR THIS REPAIR. I'M JUST THANKFUL I WASN'T COMMUTING ON THE INTERSTATE WHEN THIS OCCURRED WHEREAS MANY OTHERS WERE NOT.

MY FORD FOCUS AUTOMATIC TRANSMISSION SHUDDERS AND HESITATES WHEN SHIFTING.IT HAS BEEN TO THE DEALER FOUR TIMES.THERE HAVE BEEN UPDATES DONE TO THE COMPUTER.IT STILL HAS THE SAME ISSUES.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE GRADE ASSIST WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY REVVED. THE CONTACT STATED THAT THE VEHICLE WAS BROUGHT TO A STOP HOWEVER, IT CONTINUED TO REV INDEPENDENTLY AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE DOOR LATCH. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE TAKEN MY 2012 FORD FOCUS TO THE LOCAL DEALERSHIP 3 TIMES, 2 TIMES BY A LETTER SENT TO ME WANTING ME TO BEING MY CAR TO THE DEALERSHIP TO HAVE THE KAM RESET AND THE PCM REPROGRAM BECAUSE THE SHAKEN AND SHUDDERS WHEN ACCELERATING AND THE 3TH TIME THE SAME THING AGAIN. NOW THE CAR IS DOING THE SAME THING AGAIN UP TO A SPEED OF ABOUT 20-25 MPH THE SHAKING AND SHUDDERS AND NOISE STOP.

AFTER WE GOT THE RECALL DONE ON THE CAR FOR THE TRANSMISSION MODULE. THE CAR HAS BEEN HAVING A POPPING AND STATIC NOISE COMING FROM THE RADIO AND SPEAKERS WHEN THE CAR IS ON OR SHUT OFF. *TR

MY CAR IS IN THE FOURTH TIME FOR TRANSMISSION RELATED ISSUES. ALSO THIS TIME THE CHECK ENGINE LIGHT CAME ON. BILL BROWN FORD IN LIVONIA MI DIAGNOSED THE PROBLEM AS A FAILING CATALYTIC CONVERTER. THIS IS A KNOWN PROBLEM WITH THE FOCUS, BUT FORD HASN'T DONE ANYTHING ABOUT IT. I'VE RESEARCHED THE ISSUE ON LINE AND THERE ARE MANY COMPLAINTS ABOUT THE CATALYTIC CONVERTER. I ALSO HAVE A FRIEND WHO IS A MECHANIC AT A FORD DEALERSHIP AND HE SAID FORD IS QUITE AWARE OF THE PROBLEM. TWO YEARS AGO I WAS ALMOST REAR ENDED WHEN THE CAR SUDDENLY WENT OUT OF GEAR AND THE CHECK ENGINE LIGHT CAME ON AND FLASHED A WARNING. FORD REPLACED THE TCU. THE CAR IS NOW HESITATING AGAIN ALONG WITH SHUTTERING WHEN ACCELERATING.

MY 2012 FORD FOCUS SHUDDERS, SLOW TO ACCELERATE AND GRINDS WHEN ACCELERATING. I HAVE LOSE POWER MUTLIPLE TIMES AS I AM SLOWING TO A STOP AND LOST POWER COMPLETE IN MAY 2016. THE CLUTCH WAS REPLACED AND NOW DECEMBER 2016 SAME PROBLEM. THE DEALERSHIP SAYS I MUST PAY FOR THE REPAIR, ALTHOUGH SHOULD THE CLUTCH LAST LONGER THAN 7 MONTHS. THESE ALWAYS HAPPENED IN THE CITY ON EITHER TWO LANES OR FOUR LANES AND MORE OFTEN THAN NOT EARLY MORNING IN BUSY TRAFFIC. I DON'T FEEL CONFIDENT THAT THE CARE WILL RUN CORRECTLY AND SAFELY.

STARTED CAR AND STEERING WHEEL FROZE - POWER STEERING COMPLETELY INCAPACITATED. ERROR NOTIFICATION DISPLAYED "STEERING ASSIST FAULT." I TURNED THE CAR OFF AND WHEN I RESTARTED IT WAS GONE. THIS ALSO HAPPENED A YEAR AGO AND NOW AGAIN INTERMITTENTLY. THIS IS A SAFETY HAZARD THAT HAS BEEN REPORTED BY MANY OTHERS. FORD NEEDS TO RECALL THESE MODELS BEFORE A SERIOUS EVENT HAPPENS.

MY VEHICLE HAS BEEN IN FOR SERVICE 3 TIMES THIS YEAR ALONE FOR THE SAME TRANSMISSION ISSUE. EVERY TIME I GO IN THEY ADJUST SOMETHING OR REPLACE A SMALL PART, BUT NEVER COMPLETELY FIX THE PROBLEM. IT SHUDDERS, HESITATES, BUCKS, AND KIND OF STALLS BECAUSE THE TRANSMISSION IS TRYING TO SHIFT OR MAKING GRINDING NOISES. IT CAN DO IT SPEEDING UP OR SLOWING DOWN OR IN THE MIDDLE OF THE DRIVE, IT IS UNPREDICTABLE. I HAVE HAD THE TRANSMISSION ALSO OVER HEAT AND TELL ME TO PULL OVER ON LARGE BUSY ROADS AND HAVE A LOSS OF POWER WHEN NOT STOPPING FAST ENOUGH. IT IS SCARY WHEN MY CAR IS SHUDDERING GOING NO WHERE AND I AM IN THE MIDDLE OF TRAFFIC OR GOING THROUGH AN INTERSECTION WITH MY 2 KIDS IN THE CAR. FORDS RESPONSE IS TO CONTINUE DRIVING THE CAR, SOME TIMES THEY SAY IT IS WITHIN SPECS AND SOMETIMES THEY SAY THAT I HAVE TO DRIVE IT WHILE I WAIT FOR PARTS TO COME IN, WHICH ARE USUALLY BACK ORDERED. THE SERVICE ADVISER TOLD ME HERSELF THAT SHE WOULDN'T DRIVE THE CAR BUT I AM EXPECTED TO DRIVE IT BECAUSE THEY CAN NOT GIVE ME A LOANER AND THEY HAVE NO PARTS TO FIX MY CAR, AND EVEN WHEN THEY DO "FIX IT" THE SAME PROBLEM STARTS AGAIN WITHIN A COUPLE MONTHS. I THINK THEY ARE JUST WAITING AND RIDING IT OUT UNTIL THE WARRANTY RUNS OUT ON IT. NOW TO TOP IT OFF THERE IS ALSO A RECALL ON THE DOOR LATCHES WHERE THE DOORS CAN JUST OPEN AND THEY ALSO DO NOT HAVE THOSE PARTS. IT IS AN UNSAFE CAR AND A HORRIBLE EXPERIENCE THAT I AM GOING THROUGH. *TR

AT 49000 MILES GOT " SERVICE POWER STEERING NOW " LIGHT AND STEERING WAS LOCKED UP AT START OF CAR. HAS HAPPENED 4 TIMES IN 8 DAYS AT START UP OF CAR. RESTARTING FIXES STEERING BUT AFRAID PROBLEM WILL ESCALATE AND CAUSE ACCIDENT OR WORSE...PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED FROM LOSS OF CONTROL OF STEERING.

I WAS TURNING INTO MY APT COMPLEX POWE STERLING WENT OUT LIGHT SAID MALFUNCTIONS POWE STEERING. I WAS TRYING TO CONTROL HIT A POLE. SEAT BELT TIGHTEN AROUND MY NECK. I HAD JUST HAD A PROCEDURE DID TWO WEEKS PRYOR INJECTION IN MY NECK WENT TO DOCTOR HE TOLD ME I WAS SO INFORMED HE COULD NOT TELL GAVE ME FIVE DIFFERENT MESS I GO C HIM ON 8TH DEC SHOULD BEEN BACK SOONER I HAVE NO CAR IN SHOP NO MONEY GET IT OUT.

MY CAR HAS A PROBLEM WITH THE TRANSMISSION AND I FOUND OUT THAT THERE IS A RECALL FROM THE COMPANY. THEY HAVE 3 RECALLS ON THE TRANSMISSION: TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I CALLED THEM TWICE AND THEY CHECKED MY VIN NUMBER AND THEY FOUND ME ELIGIBLE TO GET MY CAR FIXED AT ONE OF THEIR DEALERS. I TOOK MY CAR THERE AND THE DEALER REFUSED TO FIX MY CAR BECAUSE MY CAR HAS A BRANDED(SALVAGE) TITLE. NOW, IF YOU CAN'T BUILD A CAR RIGHT, LEAVE THIS BUSINESS TO SOMEBODY ELSE.WHEN YOU HAVE ALL THESE FAILURES IN THE TRANSMISSION, THIS TELLS ME THE WHOLE TRANSMISSION IS JUST A SCAM AND IT SHOULDN'T BE THERE.IF A CAR GOT A HIT IN THE TRUNK FAR AWAY FROM THE TRANSMISSION AND DIDN'T EVEN TOUCH IT, WHAT THIS HAS TO DO WITH YOUR MISTAKE. WHY DO I HAVE TO PAY FOR YOUR MISTAKE?DO YOU EVEN KNOW WHAT THIS TRANSMISSION PROBLEM DOES TO THE CAR?HERE IS WHAT HAPPENED,I WAS DRIVING MY CAR ON THE FREEWAY ALMOST 70 MILES/HOUR WITH MY FAMILY AND SUDDENLY MY CAR WAS NOT GOING FORWARD AND ALTHOUGH PUSHING ON THE GAS PEDAL,THE CAR WAS NOT SPEEDING. DO YOU REALIZE THAT ANY CAR FROM BEHIND COULD JUST HIT ME FROM THE BACK BECAUSE I DIDN'T HIT THE BRAKES AND NO BRAKES LIGHTS WERE ON NOR ANY WARNING THAT I WAS SLOWING DOWN.DO YOU KNOW HOW I WAS TERRIFIED TO GO FROM MY LANE TO THE SHOULDER WHILE LOSING SPEED AND ANY TRUCK OR CAR CAN HIT ME A

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 01/31/17*LJ

DRIVING AT NIGHT ON COUNTY ROAD APPROX 25-30 MPH DRY PAVEMENT WENT TO TURN THE WHEEL OF THE CAR TO FOLLOW THE ROAD AND THERE WAS NO RESPONSE FROM THE STEERING WHEEL OR THE BRAKES. CAR WENT OFF THE ROAD HEADED FOR A TREE. WENT INTO DITCH BEFORE STEERING BECAME AVAILABLE AGAIN. IN INVESTIGATING THIS ISSUE ON MY OWN PRIOR TO TAKING TO DEALER. I HAVE FOUND THIS TO BE AN ISSUE AND EVEN A NOTED INVESTIGATION LISTED OR AWARENESS OF THE HIGHWAY SAFETY ADMINISTRATION. I CAN TELL YOU THERE WAS ABSOLUTELY ZERO CONTROL OF THIS CAR AT THAT TIME. THESE CARS ARE VERY DANGEROUS ON MANY LEVELS AS THEY HAVE MULTIPLE DEFECTIVE PARTS. JUST CALL JIM O'NEAL IN SELLERSBURG INDIANA AS THEY HAVE ALL THE RECORDS OF SHOWING THEY HAVE ALMOST REBUILT MY ENTIRE CAR SINCE I BOUGHT NEW IN 2012. UPON BEING EVALUATED AND DRIVEN, WITH THIS OCCURRING TO THE TECHNICIAN AS WELL AT JIM O'NEAL FORD, IT WAS FOUND THAT THE ENTIRE STEERING COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. FORD IS AWARE OF THIS CONCERN AS THERE HAVE BEEN 2 BULLETINS SENT TO THEIR DEALERSHIP SERVICE DEPARTMENTS. DOCUMENTED IN RESEARCH IF YOU LOOK AND ALSO TOLD TO ME VERBALLY BY [XXX] THE SERVICE MANAGER AT JIM O'NEAL FORD. AT NO TIME IN THE MANY VISITS TO THE REPAIR SHOP AT FORD HAS ANYONE MENTIONED THE FACT THAT THIS COULD POSSIBLY OCCUR OR HAS THERE BEEN ANY PREVENTIVE CHECKS OF THE SYSTEM. I REALLY WOULD LIKE THIS INVESTIGATED AS I DO SEE I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE AND WAS JUST LUCKY ENOUGH TO HAVE NOT HAD A SERIOUS

ON FRIDAY, 12/2/16, WHEN PULLING OUT OF ON-STREET PARKING SPACE, WARNING "STEERING ASSIST FAULT SERVICE REQUIRED" CAME ON, AND I COMPLETELY LOST STEERING CONTROL. TURNED OFF CAR, THEN TURNED ON AGAIN, WITH SAME WARNING. CALLED FORD DEALER, WAS TOLD THEY COULDN'T DO ANYTHING TILL MONDAY. HAD TO CALL TOW. AFTER 20 MINUTES, I TRIED CAR AGAIN, AND EVERYTHING WAS FINE. I AM AFRAID TO DRIVE, ESPECIALLY IF MY STEERING GOES OUT AGAIN.

MY 2012 FORD FOCUS HAS A TRANSMISSION CLUTCH DEFECT.. MY EXPERIENCE WITH THE PROBLEM HAS BEEN A RATTLE NOISE, DURING LOW GEARS, CHECK ENGINE LIGHT APPEARS OFF AND ON, VEHICLE STALLS AS YOUR DRIVING, SPEEDOMETER GOES UP WHEN YOU ARE IN PARK, AND IT CAUSES THE CAR TO "FLUTTER" IN AND OUT LIKE IT'S ABOUT TO SHUT OFF. I HAVE HAD THE DEFECT FIXED BY THE FORD DEALERSHIP THREE TIMES.. I AM NOW HAVING TAKE THE CAR BACK TO THE DEALERSHIP TO BE FIXED FOR THE FOURTH TIME. I JUST GOT MY CAR BACK FROM BEING FIXED AGAIN FOR THE THIRD TIME. THAT SAME DAY OF PICKING UP MY CAR MY SON AND I STALLED OUT IN THE MIDDLE OF THE INTERSTATE THREE TIMES! MY SON IS 19 MONTHS OLD, AS YOU CAN IMAGINE I WAS FEARING FOR OUR LIFE.. CARS GOING 70+ MILES AN HOUR, GOING PAST YOU, WHILE YOUR STALLED OUT IN THE MIDDLE LANE.. I COULDN'T GET OUT THE VEHICLE WITH MY SON, BECAUSE REMIND YOU, I COULDN'T GET OUT SAFELY, ALL I COULD DO WAS HOPE THE PEOPLE BEHIND ME COULD SEE MY SAFETY HAZARD LIGHTS.. THIS WAS NOT THE FIRST TIME I HAVE STALLED OUT IN THIS CAR.. THIS MAKES STALLING OUT NUMBER 6.. I HAVE A HUGE SAFETY CONCERN WITH THIS CAR. I DON'T FEEL SAFE DRIVING IT, ESPECIALLY WITH MY SON IN THE CAR.. I JUST WANT THE DEALERSHIP TO REPLACE MY CAR.. I WANT TO FEEL SAFE DRIVING AND I AM TERRIFIED TO DRIVE MINE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 2 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

I WAS DRIVING IN TRAFFIC AT APPROXIMATELY 40 MPH. MY VEHICLE LOST ALL POWER. I ALMOST GOT REAR ENDED. MY VEHICLE WILL NOT AUTOMATICALLY SHIFT NOW. IT HAS LACK OF POWER AND IT JERKS AND LUNGES WHILE DRIVING ALSO IT LOST ITS REVERSE GEAR THIS ALL HAPPENED AT THE SAME TIME GET ON TO THE FREEWAY

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH SHUDDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO MENTIONED THAT SEVERAL OTHER PARTS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,220.

TRANSMISSION - TRANSMISSION ON LATE MODEL FORD FOCUS IS DANGEROUS. CAR SHAKES, SHUTTERS AND TRANSMISSION WILL NOT GO IN GEAR AT TIME WHEN IN TRAFFIC. CLEAR SAFETY HAZARD THAT VEHICLE IS DANGEROUS WHEN OPERATING AND CONCERNING WHEN CAR HAS MOVEMENT ISSUES IN INTERSECTIONS AND AT STOP LIGHTS. CAR HAS BEEN TO SERVICE CENTER OVER A DOZEN TIMES FOR TRANSMISSION REPROGRAMMING OVER PAST 4 YEARS, CAR HAS RECEIVED THREE CLUTCHES AND NOW OTHER MAJOR COMPONENTS ARE FAILING WITHIN THE TRANSMISSION. CAR RECENTLY BROKE DOWN WHILE DRIVING AND STARTED MISSING GEARS, LURCHING AND SHAKING ON A ROAD AT 50 MPH. HAD TO PULL OVER. WAS ABLE TO TRAVEL 1 MILE TO GET HOME BUT CAR WAS DIFFICULT TO STOP AND JERKED UNCONTROLLABLY. CAR WOULD NOT GO INTO REVERSE AND HAD TO PUSH OUT OF ROAD UPON ARRIVING HOME. *TR

'MY TWO SONS WERE DRIVING EAST ON I-10, NEAR SCHULENBURG, TX, AT THE POSTED SPEED LIMIT OF 75 MPH, WHEN THE VEHICLE ENGINE AND RELATED COMPONENTS SHUTDOWN (NO POWER STEERING, NO ENGINE, NO NOTHING), WITHOUT ANY PRIOR NOTICE. IT IS BY THE GRACE OF GOD THAT THEY WERE NOT INJURED OR KILLED BY THE 18 WHEELER TRUCK BEHIND THEM WHEN THE VEHICLE ENGINE FAILED. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALERSHIP, TOMMIE VAUGHN FORD, WHO DIAGNOSE THE CULPRIT PART TO BE A DEFECTIVE TRANSMISSION CONTROL MODULE. FORD HAS ISSUED A FIELD SERVICE ACTION (NUMBER 14M02) REGARDING SAID PART. HOWEVER, FORD NEEDS TO RECALL ALL AFFECTED VEHICLES FOR THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED REPLACEMENT AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 37,000.

THE DUAL CLUTCH TRANSMISSION WAS REBUILT LESS THAN A YEAR AGO AFTER THE CLUTCHES BEGAN TO BADLY SLIP. HAD NOTICED THE TRANS SLIP SOME AROUND TOWN BUT CAR WAS OKAY TO DRIVE. ON A WEEKEND TRIP TO THE MOUNTAINS IT BEGAN TO SLIP SO BADLY THAT I DID NOT KNOW IF I WOULD MAKE IT BACK TO TOWN. APPARENTLY THE STRAIN ON THE TRANS FROM ALL THE HILLY CITY DRIVING COMPOUNDED THE ALREADY EXISTING PROBLEM THAT WAS OF NO CONCERN BACK HOME ON REGULAR TERRAIN. NOW THE TRANS IS DISPLAYING SOME OF THOSE SLIPPING CHARACTERISTICS AGAIN. I WAS PLANNING ANOTHER MOUNTAIN EXCURSION BUT AM NOW AFRAID TO DO SO. I CANNOT AFFORD TO BUY ANOTHER CAR NOR CAN I AFFORD TO PUT CONFIDENCE IN MY CAR ON ANY SUCH TRIP OUT OF TOWN. THIS CAR SHOULD LAST ME MANY TROUBLE FREE YEARS OF OPERATION AT LEAST AS FAR AS THE TRANSMISSION IS CONCERNED. I AM TRAPPED WITH A CAR THAT WILL PROBABLY BE BACK IN THE REPAIR SHOP BEFORE LONG. NOT TO MENTION THAT I SEE WHERE MANY FOCUS OWNERS ARE HAVING MULTIPLE REPAIR JOBS FOR THE SAME REASON. I LOVE THE CAR BUT AM THOROUGHLY DISMAYED THAT A LONG TERM FIX DOES NOT SEEM TO BE ATTAINABLE.

NO POWER STEERING AT ALL AFTER STARTING MY CAR. POWER STEERING FAULT ASSIST LIGHT ON DASH WAS ON. VEHICLE WAS PARKED IN MY DRIVEWAY. THE STEERING FAULT ASSIST LIGHT HAD COME ON SEVERAL TIMES A COUPLE OF WEEKS BEFORE WHEN STARTING THE CAR AND I HAD NO POWER STEERING BUT WHEN I TURNED OFF THE IGNITION AND THEN BACK ON SEVERAL TIMES THE POWER STEERING WOULD WORK AND THE STEERING FAULT ASSIST LIGHT WOULD GO OFF. HAD TO HAVE VEHICLE TOWED TO DEALER FOR REPAIR.

I STARTED GETTING THIS ON SCREEN ERROR "STEERING ASSIST MALFUNCTION" A COUPLE OF MONTHS AGO, BUT IT WOULD DISAPPEAR AFTER A FEW MINUTES. TODAY WHEN I WENT TO START THE CAR THE MESSAGE APPEARED ONLY THIS TIME IT STAYED. I TURNED THE CAR OFF AND BACK ON AND STILL HAD THE ISSUE. I HAD TO DRIVE MY CHILDREN TO SCHOOL WITH NO POWER STEERING. I'M FILING THE COMPLAINT BECAUSE AFTER SEARCHING THE ENTIRE DAY IT TURNS OUT THIS IS A PRETTY COMMON ISSUE WITH THE 2012 FORD FOCUS. SOME DEALERS LIE AND SAY THEY HAVE "NEVER SEEN IT BEFORE." THEY CHARGE ON AVERAGE $1700 TO REPAIR IT. THEY RECALLED SEVERAL OTHER FORD MODELS FROM 2012, BUT NOT THIS ONE. THEY SHOULD HAVE. HAD I ALREADY BEEN DRIVING WITH MY CHILDREN WHEN THIS WENT OUT I WOULD HAVE WRECKED. HAD I NOT DRIVEN AN OLDER CAR THAT DOESN'T HAVE POWER STEERING I PROBABLY WOULDN'T HAVE KNOWN WHAT TO DO OR HOW TO REACT. THIS IS A DANGEROUS ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER FIVE MINUTES, THE VEHICLE BECAME OPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH POSITION SENSOR NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED DUE TO THE WORKLOAD OF THE DEALER. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

POWER STEERING COMPLETELY WENT OUT. ERROR NOTIFICATION ON DASH SAYS "STEERING ASSIST FAULT." THIS WAS AN INTERMITTENT PROBLEM FOR THE LAST COUPLE MONTHS THAT WAS FIXED MY TURNING THE CAR OFF AND RESTARTING IT. BUT IT HAS COMPLETELY GONE OFF AND IT WILL NOT RESET WITH TURNING THE CAR OFF AND ON. REPLACED 80AMP MEGAFUSE THAT OTHERS ONLINE SAID MAY BE THE ISSUE, THIS DID NOT CORRECT THE PROBLEM. MY ONLY OTHER IDEA IS THAT IT IS THE POWER STEERING RACK THAT EVERYONE ELSE ONLINE HAS NEEDED REPLACED.

RANDOMLY, WHEN STARTING THE CAR, I RECEIVE A STEERING ASSIST FAULT ERROR CAUSING THE STEERING WHEEL TO FREEZE. THE ONLY REMEDY IS TO TURN THE CAR OFF, WAIT A FEW MINUTES, AND RESTART. THE ERROR SHOULD GO AWAY AND THE STEERING WHEEL CAN EASILY MOVE.

SINCE PURCHASING MY FOCUS IN NOVEMBER OF 2013, I HAVE HAD SEVERAL ISSUES WITH WHAT APPEARS TO BE THE TRANSMISSION THAT HAVE CAUSED ME TO FEAR FOR MY SAFETY AS THEY HAVE RESULTED IN MULTIPLE NEAR-ACCIDENTS. I HAD THE CAR LOOKED AT WITHIN THE FIRST SEVERAL MONTHS OF OWNERSHIP AND NOTHING WAS FOUND, I THEN TOOK THE CAR BACK IN WHEN SYMPTOMS PERSISTED AND GOT THE CLUTCH REPLACED WITHIN ROUGHLY A YEAR OF BUYING. THE SYMPTOMS SUBSIDED FOR A WHILE, BUT HAVE RETURNED AND ARE STILL AN ISSUE TO DATE. ISSUES ARE DETAILED BELOW: THE CAR OFTEN CHUGS WHEN IN MOTION, ESPECIALLY DURING ACCELERATION FROM A STOPPED POSITION. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE THE VEHICLE WILL INTERMITTENTLY AND UNPREDICTABLY REFUSE TO ACCELERATE IN A NORMAL FASHION. THIS HAPPENS BOTH WHILE MOVING AROUND 20-40MPH AND ALSO WHEN COMING FROM A STOPPED POSITION - SAY WAITING AT A RED LIGHT OR WHEN WAITING TO TURN LEFT AT A BUSY CITY INTERSECTION. THIS IS TERRIFYING AS I NEVER KNOW WHEN THE CAR WILL ACCELERATE NORMALLY AND WHEN IT WILL NOT - AT LEAST TWICE IN RECENT HISTORY I HAVE ATTEMPTED TO MAKE A LEFT TURN FROM A STOPPED POSITION, HAD PLENTY OF TIME TO GET THROUGH THE INTERSECTION, BUT THE CAR STRUGGLED AND FINALLY MADE IT THROUGH TOO CLOSE FOR COMFORT. OTHER TIMES, THE RPMS SEEM TO REV UP FOR NO REASON, AND THE CAR ACCELERATES VERY QUICKLY THOUGH THE PRESSURE ON THE PEDAL HAS NOT CHANGED. THOUGH THE HAS HAPPENED WITH LESS FREQUENCY, IT IS ALMOST MORE FRIGHTENING AS I FEEL LIKE I AM NOT IN CONTROL OF THE V

RECALL OF PCM/TMC RECALL 15B22 - I DO NOT UNDERSTAND IF A PART IS ON A RECALL TO BE REPLACED WHY IS A MILEAGE RESTRICTION PLACED ON THE VEHICLE? I TOOK MY CAR TO DEALERSHIP FOR A FAILED RECALLED PART AND I HAD TO PAY FOR THE PART AND THE INSTALLATION!! I COMMUTE OVER A HUNDRED MILES ROUND TRIP EACH DAY TO WORK BY JULY 2016 I HAD ALREADY REACHED THE 150,000 MILE MARK. MY FAMILY HAS BEEN A FORD OWNER'S FOR OVER 35 YEARS. WE OWN 3 FORD VEHICLES TODAY. INCLUDING THE ONE IN REFERENCE. I PLEAD WITH YOU TO HELP WITH THE COST OF THIS. PLEASE FEEL FREE TO CONTACT ME ANYTIME AT [XXX]. THANK YOU, [XXX] MAY YOU AND YOURS HAVE A BLESSED THANKSGIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE WAS DRIVING AS IF IT WERE IN NEUTRAL. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

POWER STEERING ASSIST FAULT WHEN DRIVING. NO POWER STEERING AT ALL. DIFFICULT TO DRIVE THE CAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK FORCEFULLY AND THE OVERHEATING WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAILING. THE FAILURE COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FAILED, WHICH CAUSED THE DOOR TO SWING OPEN WITHOUT WARNING. IN ADDITION, THE DRIVER'S SIDE DOOR FAILED TO PROPERLY CLOSE AND THE LATCH ALSO FAILED. THE TWO LATCHES WERE REPLACED BY A REPAIR SHOP. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LINKS/LOCKS/LATCHES), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER EXTENDED THE COURTESY OF A LOANER VEHICLE, BUT THE MANUFACTURER REFUSED TO APPROVE THE LOANER VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TRANSMISSION IS SLIPPING AND HESITATING, FORD SAID ITS A DESIGN PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS BECAUSE OF THIS TRANSMISSION. FORD CAN'T FIX THIS. I WOULD LIKE FORD TO BUY BACK THIS CAR BEFORE I GET INTO A BAD ACCIDENT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE SHUDDERING AND DELAYED ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,842.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

FORD FOCUS RECALL FOR DUAL CLUTCH ASSEMBLY: WE HAVE HAD THE DUAL CLUTCH ASSEMBLY REPLACED 3 TIMES AND CONTINUE TO HAVE PROBLEMS WITH THE CAR NOT SHIFTING INTO THE CORRECT GEAR, DRAGGING, AND SHUTTERING.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING BETWEEN FIRST AND SECOND GEAR, THE VEHICLE WOULD JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH KIT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED AND THE PCM WAS UPDATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.