2012 Ford Focus complaints

METAL ON AIRBAG ASSEMBLY/STEERING WHEEL COVER CRACKING AND PEELING. CAUSING MULTIPLE FINGER LACERATIONS WHILE DRIVING.

THERE IS A CURRENT RECALL FOR MY DOOR LATCH. MY DOOR HAS NOW STOPPED LATCHING. I CALLED THE DEALER WHEN I RECEIVED MY RECALL NOTICE AND WAS TOLD THERE WERE NO PARTS AVAILABLE AND THAT I WOULD RECEIVE A CALL WHEN THE PARTS WERE AVAILABLE. THIS WAS 4 MONTHS AGO. NOW THAT MY DOOR WILL NOT LATCH I AM TOLD THAT I CAN BRING IT IN, BUT THEY DO NOT HAVE PARTS, CANNOT GUARANTEE A LOANER, AND THAT I HAVE TO SIGN A WAIVER STATING I WILL PAY $180 FOR AN INSPECTION IF IT IS NOT PART OF THE RECALL. I AM VERY DISAPPOINTED AND UNWILLING TO POSSIBLY PAY FOR THEM TO INSPECT MY VEHICLE. I ALSO HAVE AN ISSUE WITH MY TRANSMISSION WHILE DRIVING. ONCE MY CAR STILL SHOWED IN DRIVE, BUT WAS IN NEUTRAL WHILE I WAS DRIVING AT 40 MPH WITH CARS BEHIND ME. I HAD TO PULL TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK AND BACK INTO DRIVE. I HAVE HAD 2 SIMILAR INCIDENTS SINCE THEN, THOUGH THE CAR STILL WORKED, BUT FELT LIKE I WAS GRINDING MY GEARS. ALL WERE ON CITY STREETS, LUCKILY NOT THE HIGHWAY.

I GOT IN MY CAR, BUT IT IN REVERSE AND BEGAN BACKING OUT OF MY PARKING SPACE WHEN MY SUDDENLY CAR LOST POWER. THE CAR WAS IN MOTION BUT THE STEERING WHEEL AND BRAKE PEDAL LOCKED UP AND I COULD NOT STEER OR STOP MY CAR FROM GOING BACKWARDS AND I HIT A PARKED CAR IN THE PARKING DECK AT SCHOOL AS A RESULT. THE CODE ON MY DASH WAS (I) STEERING ASSIST FAIL. I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE STEERING WHEEL AND BREAK RELEASED AND I WAS ABLE TO GAIN CONTROL OF THE CAR AGAIN. THIS IS THE 3RD TIME IN 2 WEEKS IT HAS DONE THIS (JAN 28, FEB 2 AND FEB 8). ALL THREE TIMES THE CAR HAS BEEN IN MOTION AND IN REVERSE GEAR. I CONTACTED FORD CORPORATE OFFICES AND THE FORD DEALERSHIP WHERE I PURCHASED THE CAR FROM AND THEY SAID THERE IS NOTHING THEY CAN DO UNLESS THE CAR DUPLICATES THE PROBLEM IN THEIR PRESENCE.

ON 2 SEPERATE OCCASSIONS WHEN THE CAR WAS STARTED AFTER HOURS OF NON USE, THE POWER STEERING FAILED. THE INDICATOR MESSAGE IN THE CAR STATES NO STEERING ASSIST. THE CAR COULD BE MANUALLY STEERED WITH GREAT DIFFICULTY.THE CAR WAS IN FRONT OF MY HOUSE ON A RESIDENTIAL STREET, SO IT COULD BE MANUEVERED SAFELY AND PARKED. WHEN TAKEN TO THE FORD DEALERSHIP FOR SERVICE AFTER THE FIRST EVENT, NO PROBLEM COULD BE FOUND. ONE WEEK LATER, THE PROBLEM RECURRED AND WAS TAKEN BACK FOR SERVICE AGAIN.

THE CAR NEEDS NOW A REPLACEMENT OF THE STEERING GEAR. THE PRICE IS OVER $1500. THE CAR DIDN'T LET ME TURN RIGHT OR LEFT AND I JUST BOUGHT IT AT A CERTIFIED CARMAN FORD DEALERSHIP. IT SHOWED PROBLEMS AT 117650 MILES. THIS IS A SCAM, I PAID FOR INSURANCE AND I BROUGHT THE CAR TO CHANGE THE OIL EARLIER ANS THEY DIDN'T FIND ANY DEFECT. NOW, I CANT USE MY CAR. I WAS IN MOTION, THE CAR SEEMED TO MOVE TO ONE SIDE, THEN AT HOME WHILE STATIONED, I COULDN'T MOVE THE CAR AT ALL. NO EVEN RIGHT OR LEFT.

MY SON GOT INTO AN ACCIDENT WITH HIS 2012 FORD FOCUS HATCHBACK AND HIS AIRBAGS DID NOT DEPLOY NONE WHATSOEVER HE ENDED UP WITH BRUISE SHOULDERS HIS FRIEND WITH A SCRAPED KNEE HIS CAR A TOTAL LOSS BUT NONE OF HIS AIRBAGS DEPLOYED.

I BOUGHT MY CAR LAST YEAR AT CARMAN FORD, WITH ABOUT 91,905 MILES IN AN "AS IT IS" CONTRACT. I ALSO PURCHASED AN ADDITIONAL GUARANTEE FOR UP TO 24,000M. I TOOK THE CAR TO REGULAR INSPECTIONS TO THE DEALER, NO DAMAGE WAS REPORTED. THEN, I HIT 117,609 MILES, AND MY STEERING WHEEL NEEDED TO BE REPLACED COMPLETELY, AND I HAD NO GUARANTEE. A FEW MONTHS AFTER I BOUGHT THE CAR, WHILE DRIVING, I FELT THAT THE WHEEL WAS MOVED SLIGHTLY TO ONE SIDE OF THE ROAD (HIGHWAY). I ASKED ABOUT THIS TO THE DEALER AFTER AN OIL INSPECTION; THEY SAID THAT PROBABLY IT WAS AN ALIGNMENT ISSUE. RECENTLY, THEY SAID NO DAMAGE WAS REPORTED BEFORE. "STEERING WHEEL ASSISTANCE REQUIRED" APPEARED ON THE SCREEN. WHILE DRIVING TO THE SHOP, IT WAS VERY HARD TO TURN EITHER WAY. IT WAS VERY HARD TO DRIVE. I DON'T KNOW HOW IT IS POSSIBLE THAT THEY DID NOT IDENTIFY THE PROBLEM EARLIER. HOWEVER, IF THIS IS A MANUFACTURER DEFECT, I WOULD LIKE TO KNOW IF THEY ARE GOING TO DO A RECALL OR SOMETHING. I THINK THAT THE CAR IS NOT SUPER OLD AND MOST OF THE MILEAGE WAS BECAUSE I HAVE A LONG COMMUTE, I DRIVE MOSTLY ON THE HIGHWAY. IT IS ODD THAT A 2012 CAR HAS SUCH A PROBLEM. COULDN'T GO TO WORK, SCHOOL, SINCE SUDDENLY THE CAR STOPPED WORKING ON FRIDAY 02/03/17. I HAD TO MAKE ARRANGEMENTS TO GET ANOTHER CAR. OVERALL, SO MUCH LOSS AND DRAMA INVOLVED WITH THIS INCIDENT AND I FEEL IT IS UNFAIR THAT THIS HAPPENED SINCE THE CAR HAD REGULAR MAINTENANCE AND IS NOT SUPER OLD.

POWER STEERING FAILURE. AS I HAVE FOUND OUT THIS IS HAPPENING TO THIS VEHICLE AND OTHERS TOO. YOU GO TO THE DEALER AND YOU MAY GET CHARGED FOR SOMETHING THAT IS A KNOW ISSUE. WHY DO WE HAVE TO PAY ON SOMETHING THAT SHOULD BE RECALLED.

THE POWER STEERING HAS GONE OUT ON MY VEHICLE AND THE REPAIR COST IS VERY HIGH. OTHER VEHICLES WERE RECALLS FOR THIS EXACT ISSUE AND I DON'T UNDERSTAND WHY MINE HAS NOT ALSO BEEN RECALLED. IT WENT OUT WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. *TR

THE CAR RANDOMLY LOOSES POWER STEERING FUNCTION AND BECOMES VERY HARD TO STEER, EVERYTHING ELSE SEEMS FINE. THIS CAN HAPPEN AT ANY TIME BUT USUALLY WHEN FIRST STARTING THE CAR AND CAN SELF RESOLVE IN A FEW SECONDS OR NOT AT ALL. THIS SHOULD BE A RECALL. I'M PRETTY STRONG AND A BIG GUY AND I STILL STRUGGLE TO KEEP THIS THING ON THE ROAD WHEN IT HAPPENS.

AUTOMATIC TRANSMISSION DISENGAGES WHILE TRAVELING AT SPEED. CARD ROLLS BACKWARD ON ANY TYPE OF HILL. I HAVE BEEN DRIVING AND WAS PASSING A VEHICLE ON A 2 LANE ROAD AND HAD THE TRANSMISSION DISENGAGE AND NARROWLY AVOIDED AN ACCIDENT AS THERE WAS NO POWER TO THE DRIVE WHEELS TO GET BACK INTO THE TRAFFIC LANE. THIS CAR HAS BEEN IN MULTIPLE TIMES FOR TRANSMISSION WORK. THE TCM AND AUTOMATIC CLUTCH REPLACED WITH ANOTHER FAULTY TCM & AUTOMATIC CLUTCH. THIS MODEL OF TRANSMISSION IS A DANGER TO THE DRIVING PUBLIC. *TR

FOR A FEW WEEKS WHEN STARTING THE CAR AND BACKING OUT OF PARKING SPACE THE POWER STEERING (EPS) DOES NOT IMMEDIATELY WORK. AFTER A MINUTE IT ENGAGES AND WORKS. HOWEVER, IT CURRENTLY IS NOT WORKING AT ALL. I TURNED THE CAR ON AND RECEIVED THE WARNING "STEERING ASSIST FAULT" AND THEN HAD TO DRIVE ABOUT 5 MILES HOME ON CITY STREETS WITH NO POWER STEERING. IT WAS VERY DANGEROUS. MY CONCERN IS THE POSSIBILITY OF THIS HAPPENING WHILE DRIVING. IT IS A MAJOR SAFETY CONCERN. *TR

WHILE DRIVING SUDDENLY WAS UNABLE TO STEER THE CAR. THRE IS NO POWER STEERING. LUCKILY WAS TRAVELING AT A MINIMAL SPPED. HAD MY DAUGHTER AND 2 SMALL GRANDCHILDREN. TOOK CAR TO LOCAL DEALERSHIP WHERE IT WAS PURCHASED PAID TO PUT THE CAR ON THE COMPUTER AND WAS TOLD TO TAKE IT TO A FORD DEALERSHIP 45 MINUTES AWAY. WAS TOLD THE CAR WAS DANGEROUS. *TR

I WAS DRIVING MY 2012 FORD FOCUS WITH 83244 MILES ON INTERSTATE 81 SUDDENLY THE POWER STEERING STOPPED WORKING AND THE MESSAGE POWER STEERING ASSIST FAULT APPEARED ON THE DASH IT WAS VERY DANGEROUS BUT I PULLED OVER IN A REST AREA AND TOWED THE VEHICLE TO MY HOUSE I CALLED FORD DEALER HOPING THE IT HAS SAFETY RECALL BUT THE PERSON I TALKED TO AT FORD SERVICE SAID THERE IS NO RECALL FOR POWER STEERING FAULT . NOW I DO NOT HAVE THE MONEY TO FIX IT . I HOP FORD ISSUES A RECALL ON THIS PROBLEM .... *TR

I STARTED MY CAR THIS MORNING, PUT IT IN REVERSE AND BEGAN TO BACK OUT OF MY DRIVEWAY WHEN THE CAR LOCKED UP AND LOST POWER. I COULD NOT STEER OR BRAKE AND THE CAR CONTINUED ROLLING BACKWARDS UNTIL IT HIT MY GARAGE AND STOPPED. THE LIGHTS CAME ON MY DASH READ "(I) STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE LIGHTS WENT OUT, THE STEERING WHEEL UNLOCKED AND I WAS ABLE TO DEPRESS THE BRAKE AND GAIN FULL CONTROL OF MY CAR AGAIN. I TOOK THE CAR TO MY FORD DEALER IN KANNAPOLIS, NC (WHERE I PURCHASED THE CAR) AND THEY SAID THE CAR WOULD NEED TO "DUPLICATE THE ERROR" BEFORE THEY COULD DIAGNOSE IT. I EXPLAINED THE CAR WOULD HAVE TO BE IN MOTION FOR THAT TO HAPPEN AND I CANNOT STOP THE CAR IF THAT HAPPENS AGAIN. I DRIVE ON THE INTERSTATE AND I AM PETRIFIED THIS WILL HAPPEN WHILE I AM ON THE ROAD AND HAVE NO CONTROL OVER THE CAR. THE TECH SAID THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THE LOSS OF STEERING POWER ON THESE FORDS, BUT THAT UNTIL FORD ISSUES AN OFFICIAL RECALL THERE IS NOTHING THEY CAN DO TO FIX IT. IT COULD BE AS SIMPLE AS A SOFTWARE UPDATE.

ELECTRONIC RACK AND PINION FAILURE AFTER 91,000 MILES. MAKING STEERING NEARLY IMPOSSIBLE AND NEARLY CAUSING ACCIDENT. WHY WAS THIS NOT INCLUDED IN THE OTHER ELECTRONIC POWER STEERING RECALLS FROM FORD? EVERYTHING I HAVE SEEN IS THE RACK IS BEING EXPOSED TO TOO MUCH HEAT AND FAILING PREMATURELY

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

I'VE HAD MULTIPLE TRANSMISSION/CLUTCH ISSUES AND IT CONTINUES NO MATTER WHAT TEMPORARY FIX FORD GIVES. I'VE HAD 2 CLUTCHES PUT IN AND MULTIPLE TRIPS TO THE DEALERSHIP FOR SHAKING AND THE CAR JERKING AND ALSO THE CAR WONT SHIFT SOMETIMES AND ACCELERATES OUT OF NOWHERE. TODAY, AND THE REASON I'M COMPLAINING, MY TRANSMISSION STARTED ACTING UP AND THEN MY "TRANSMISSION MALFUNCTION" LIGHT CAME ON AND AND THE CAR JERKED AND WOULDNT SHIFT AND CAUSED ME TO ALMOST LOSE CONTROL. THIS TRANSMISSION ISSUE NEEDS TO BE RESOLVED. I INLY HAVE ONE PICTURE BUT HAVE ALL THE SERVICE RECORDS

I RECEIVED NOTIFICATION OF A RECALL ON DOOR LATCHES THAT NEED TO BE REPLACED. IT ALSO STATED THAT A REIMBURSMENT FOR A REPLACEMENT IS ALSO INCLUDED AND WILL TAKE 60 DAYS TO PROCESS. ONCE I RECEIVED MY LETTER I SENT IN THE PAPERWORK FOR REIMBURSMENT OF A LEFT REAR DOOR LATCH ASSEMBLY ALONG WITH THE ORIGINAL RECEIPT. I HAVE YET TO RECEIVE MY CHECK FOR THE WORK DONE. IT IS NOW 30 DAYS OVER THE DATE THAT THE DOCUMENTS WERE MAILED IN ON OCTOBER 20TH, 2016. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

LOSS OF STEERING POWER ASSIST ,VIOLENT LANE CHANGING ON FREEWAY

VEHICLE DISENGAGES AND LEAVES YOU STRANDED RIGHT WHERE YOU SET, NO MATTER IF THE GEAR SHIFT IS IN DRIVE, PARK, REVERSE, OR SPORT IT DISENGAGES WITHOUT WARNING. THIS HAS HAPPENED TO ME NUMEROUS TIMES. ONCE, PULLED INTO GAS STATION TO GET GAS AND PUT VEHICLE INTO PARK, GOT OUT, FILLED TANK THEN GOT BACK INTO CAR AND PUT INTO DRIVE AND, NOTHING. TRANSMISSION WOULD NOT ENGAGE. ANOTHER TIME, DRIVING ON INTERSTATE AND SAME THING, DISENGAGES THEN WOULD LUNGE THEN DISENGAGE COMPLETELY, STRANDED ON THE HIGHWAY. ANOTHER TIME, AND THIS HAS HAPPEN SO MUCH THAT NOW I TRY TO TIME MYSELF WHILE APPROACHING TRAFFIC SIGNALS AS TO PREPARE MYSELF AS IF IT WHERE GOING TO LOSE POWER EVERY TIME. THESE TIMES YOU WILL BE SETTING IN TRAFFIC AT A LIGHT OR JUST RUSH HOUR BUMPER TO BUMPER AND THE LIGHT CHANGES OR TRAFFIC STARTS TO MOVE AND WITHOUT WARNING TRANSMISSION, DISENGAGES. STRANDED, IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. I AM SURPRISED WITH ALL THE PROBLEMS THAT I SEE EVERYONE IS HAVING WITH THESE VEHICLES PERTAINING TO THE TRANSMISSIONS, SOMEONE HASN'T BEEN KILLED. THIS PROBLEM ISN'T A SECRET ANYMORE. JUST GOOGLE FORD FOCUS TRANSMISSION PROBLEMS! THE NHTSA NEEDS TO "(AS A FEDERAL AGENCY, NHTSA REGULATES THE SAFETY OF MOTOR VEHICLES AND RELATED EQUIPMENT)" DO WHAT IS RIGHT FOR THE CONSUMER. CALL FORD MOTOR OUT ON THIS ISSUE AND MAKE THEM STAND BEHIND THEIR PRODUCT THAT ARE SELLING. GO TO HTTP://WLOS.COM/NEWS/NEWS-13-INVESTIGATES/FORD-SUED-OVER-FAULTY-TRANSMISSIONS-IN-SOME-FOCUS-F

I PURCHASED MY 2012 FORD FOCUS IN JULY OF 2016 WITH 29,000 MILES ON IT AND I WAS AWARE OF THE TRANSMISSION PROBLEMS WHEN PURCHASED. HOWEVER WAS NOT NOTIFY ABOUT MY DOOR LATCHES UNABLE TO CLOSE. APPARENTLY OCTOBER 3, 2016 FORD DECIDED TO SEND OUT A RECALL LETTER CLAIMING THAT MY DOORS WON'T CLOSE WHILE DRIVING OR JUST WON'T CLOSE. ASKED ME TO TAKE MY CAR TO THE NEAREST DEALERSHIP TO GET MY CAR REPAIRED. MY BACK DRIVER DOOR JUST STOPPED CLOSING COMPLETELY, I DAMAGED MY SIDE OF THE DOOR FROM STOPPING THE DOOR FROM COMING OPEN. MY NEAREST DEALERSHIP TOLD ME THAT PARTS WEREN'T AVAILABLE FOR MY CAR AND THAT I'LL HAVE TO WAIT UNTIL NEXT YEAR TO GET MY CAR FIXED. I BEGGED THEM TO DO AT LEAST SOMETHING TO KEEP MY CAR DOORS CLOSE AND THEY TIED MY SEATBELT TO MY BACK CAR DOOR TO PREVENT THE DOOR FROM OPENING. HOWEVER MY FRONT PASSENGER DOOR STILL OPENED AND STAYED OPEN RANDOMLY WHICH CAUSE A FEW OF MY FRIENDS TO FALL OUT OF IT! MY CAR WAS LIKE THAT FOR ABOUT THREE MONTHS. THEN THEY FINALLY "FIXED" IT BY PUTTING REPLACEMENT PARTS ON IT UNTIL THE ACTUAL PARTS BECOME AVAILABLE SOMETIME THIS YEAR. MY FRONT PASSENGER DOOR IS EVEN WORST THAN BEFORE. USUALLY IT TAKES ME SLAMMING THE DOOR THREE TIMES BEFORE IT CLOSED, BUT NOW IT TAKES MORE THAN THREE TIMES AND I HAVE TO SLAM HARDER!!! I'VE HAD ENOUGH OF DEALING WITH THIS CAR, I THINK IT SHOULDN'T BE DOING THAT WHEN IT WAS ALMOST NEW!!!! ALSO THEY STILL WON'T DO ANYTHING WITH THE TRANSMISSION BECAUSE OF THE "PARTS" WHICH I THINK THERE'S NOT GOIN

THE VEHICLE LOSES POWER EVEN THOUGH IT IS STILL IN DRIVE; ENGINE STILL RUNNING FINE, TRANSMISSION IS NOT. MAKES NO DIFFERENCE WHERE THE VEHICLE IS DRIVEN; HIGHWAY, CITY STREET, TURNING, THE TRANSMISSIONS SIMPLY SLIPS OUT OF GEAR. YIKES.. DRIVING ON HIGHWAY AND LOST POWER, YET ENGINE STILL RUNNING. LIKE TRANSMISSION IS SLIPPING OUT OF GEAR INTO NEUTRAL BUT STILL IN DRIVE. ALSO, TURNING INTO DRIVEWAY AND DID IT AGAIN. *TR

POWER STEERING HAS BEEN FAILING INTERMITTENTLY. CAR DRIVES LIKE THERE IS NO POWER STEERING. SO FAR IT HAS ALWAYS HAPPENED IMMEDIATELY AFTER CAR HAS BEEN TURNED ON AND NOT WHILE IN MOTION. THE PROBLEM SOUNDS COMMON BASED ON ONLINE SEARCHES.

THE BACK DOOR ON THE DRIVERS SIDE THE OUTSIDE HANDLE ON THE BACK DOOR IS BROKEN AN THE DOOR WONT SHUT. THE OUTSIDE HANDLE TO THE DOOR IS NOT BROKEN. ON THE INSIDE OF THE DOOR. AFTER I TOOK THE DOOR PANIEL OF WERE THE WINDOW GO UP AND DOWN. THE TRACKER THAT LETS THE WINDOW DOWN BYE THE LATCH WERE OPEN THE A PEACE OF THE WHITE PLASTIC HANDLE IS BROKEN RIGHT BYE THE CHILDREN'S SAFTY LATCHES ON THE DOOR. MS. VIRGINIA HALTOM

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING AT AN UNDETERMINED SPEED, THE DRIVER LOST CONTROL AND CRASHED THE VEHICLE. THERE WAS SIGNIFICANT DAMAGE TO THE EXTERIOR AND SUBFRAME. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, NECK, AND BACK INJURIES. THE FRONT PASSENGER SUSTAINED A BRUISED NECK, AND THE REAR PASSENGER SIDE OCCUPANT SUSTAINED A FRACTURED RIGHT FEMUR. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 TO 40 MPH AND WHEN THE GEAR SHIFTER WAS PLACED INTO THE DRIVE AND/OR REVERSE POSITIONS, THE VEHICLE SHUTTERED AND THE DISPLAY PANEL INDICATOR ILLUMINATED AND DISPLAYED "HOT HOT PULL OVER". THE VEHICLE WAS PULLED OVER, RESTARTED AND DRIVEN TO THE DEALER. IT WAS DIAGNOSED THAT THE TRANSMISSION AND CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 03/07/17*LJ *CN

I WAS ON MY WAY HOME VIA TYPICAL CITY STREETS AND THE CAR'S TRANSMISSION WOULD NOT CATCH GEAR AFTER COMING TO A STOP AT A STOP SIGN. IT FELT LIKE THE CAR WAS IN NEUTRAL. I WAS ABLE TO PULL INTO A PARKING LOT TO LOOK UNDER THE CAR AND SEE IF THERE WAS ANY VISUAL DAMAGE. NOTHING VISUAL BUT THERE WAS A SLIGHT BURNING SMELL COMING FROM UNDER THE HOOD. I TRIED TO DRIVE THE CAR AGAIN BUT THIS TIME IT WOULD NOT SHIFT OUT OF FIRST GEAR. A WARNING APPEARED "TRANSMISSION MALFUNCTION SERVICE NOW" I PUT THE CAR IN NEUTRAL TO GET DOWN THE STREET TO A SAFE PARKING SPOT AND BEFORE COMING TO A STOP THE "TRANSMISSION OVERHEATING" WARNING APPEARED. THIS IS THE SECOND TIME IN 2 YEARS THAT THE CAR HAS HAD THIS PROBLEM. THERE WERE SEVERAL TSB'S ISSUED BY FORD FOR THE TRANSMISSION ON THE FOCUS AND I HAD MY CAR SERVICED ACCORDINGLY SO I WAS ASSUMING THE PROBLEMS WERE FIXED.

"TAKATA RECALL" I HAVE A 2012 FORD FOCUS, THAT IS KNOCKING LOUD, I DON'T KNOW WHAT HAPPEN, THE DELEARSHIP DID TRANSMISSION WORK ON IT EARLIER 2016, ONE MORNING, WHEN I GOT INTO THE CAR, THE OIL LIGHT CAME ON AND IT KNOCKING, SO MY HUSBAND CHECK TO SEE IF, THERE IS OIL IN THERE AND IT WAS, SO I WAS GOING TO TAKE TO HAVE A OIL CHANGE, BUT HE SAID, WE NEED TO SEE WHAT'S GOING ON FIRST. I WILL TAKE TO DELARSHIP THIS WEEK TO SEE WHAT NEEDS TO BE DONE. BUT WOULD LIKE FORD TO TAKE CARE OF REPAIR. MY FOCUS WAS BOUGHT NEW AND I HAVE HAD AT LEAST 4 RECALLS ON IT SO FAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING MALFUNCTION LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,255.

PURCHASED 2012 FORD FOCUS USED, 04-14-15. I TEST DROVE THE CAR IT JERKED A LITTLE. THE REP STATED IT WAS NORMAL. THE NEXT 4 MONTHS IT CONTINUED TO JERK, SKIP, HESITATE AND JUST NOT MOVE WHEN YOU ACCELERATED. IN 08-2015 I REC'D A LETTER FROM FORD, MY CAR NEEDED A TCM-SOFTWARE UPDATE. 09-09-15 I TOOK THE VEHICLE BACK TO THE DEALERSHIP IT TOOK AN HOUR TO RE-PROGRAM THE TCM. THE DEALERSHIP HANDED A PRINTED COPY OF THE TCM CHARACTERISTICS. I CONTINUED TO DRIVE THE CAR WITH THE SAME ISSUES HOPING IT WOULD GO AWAY. 10-19-15 WENT BACK TO THE DEALER TO HAVE THE TCM RE-PROGRAMMED AGAIN. I CALLED FORD TO COMPLAIN 10-19-15 AND A CASE FILE WAS ISSUED #[XXX]. I DID NOT WANT TO GO BACK TO THE SAME DEALERSHIP. 10-23-15 THE CAR WENT TO THE 2ND DEALERSHIP. DISCOVERED THE TCM HAD FAILED AND HAD TO BE REPLACED., EXPLAINING TO DRIVE THE CAR FOR A NUMBER OF MILES TO CORRECT ITSELF. THE DRIVE HAD IMPROVED, BUT THEN STARTED FAILING AGAIN. 03-16-16 I WENT BACK TO THE 2ND DEALERSHIP, THE TCM WAS REPLACED. AGAIN THE DRIVE HAD SLIGHTLY IMPROVED AND HAD AGAIN FAILED. THIS TIME WHEN THE TCM FAILED, WHILE DRIVING ON THE HIGHWAY THE WIPERS CAME ON WITHOUT TURNING THEM ON,EVEN WHEN THE CAR WAS OFF. THE NEXT DAY THE CAR WOULDN'T COME ON SO I REPLACED THE BATTERY. DROVE THE CAR ABOUT 300 MILES MADE A STOP AND IT WOULD NOT COME BACK ON. THE CAR HAD TO BE TOWED AND THE LOCAL MECHANIC WAS ABLE TO GET THE CAR STARTED AGAIN. DRIVING BACK HOME ABOUT 150 MILES ON HIGHWAY ALL LIGHTS CAME ON THE DASH, BATTERY, FUEL, TR

MY LAST REPORT WAS ON THE AFFECTS OF THE TCM FAILURE AND THE COMPUTER FAILURES OF THE ENGINE, WIPERS AND NOT BEING ABLE TO START THE CAR. AS I CONTINUED TO OBSERVE THE CONTINUED ISSUES OF THE FORD FOCUS, I NOW HAVE A PROBLEMS WITH THE DOORS. THE DOORS ARE NOT UNLOCKING. SOME WILL UNLOCK AND SOME WILL REMAIN LOCK. AT THIS POINT WITH THE MILEAGE AT 73400 THE PROBLEMS WITH THE FORD FOCUS IS NOT GOING AWAY. I STILL OWE MONEY ON THE VEHICLE AND I CAN'T DRIVE IT ANY MORE BECAUSE OF THE SAFETY ISSUES IT HAS. 1. TCM 2. SHUTTING DOWN WITHOUT NOTICE 3. JERKING BACK WHEN INITIATING PARK 4. WIPERS GOING ON WITHOUT NOTICE 5. ENGINE SHUTTING DOWN WHEN IN DRIVE

TAKATA RECALL SO I WAS TOLD AFTER HAVING MULTIPLE PROBLEMS WITH MY VEHICLE AFTER BOB LOWTH FORD SELLING ME IT THAT SOME PARTS ARE ON RECALL AND I HAVE SMALL CHILDREN I DON'T WANT TO PUT IN RISK IF ANYTHING HAPPENS DURING THE WINTER WEATHER HERE IN MN FOR INSISTENCE MY ENGINE LIGHT CAME ON AND IT STARTED FEELING LIKE IT WANTED TO DIE OUT ON US EARLY MORNING AROUND 7:30 AM CENTRAL TIME SO I ALWAYS TRY TO MAKE SURE THAT MY SMALL CHILDREN HAVE BLANKETS IN CASE WE DIE OUT IN -20 WEATHER. *TR

POWER STEERING FAILS WHILE GOING DOWN THE ROAD MULTIPLE TIMES. ALSO SOMETIMES WHEN YOU START THE VEHICLE THE STEERING WHEEL IS LOCKED UP FOR ABOU 30 SECONDS THEN EXCISES TO WORK.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SEAT BELT LATCHES WERE UNABLE TO LATCH OR UNLATCH IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO PHYSICALLY PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN A PREVIOUS RECALL FOR THE POWER TRAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,366.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE DRIFTED TO THE LEFT WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,595.

ON SEVERAL OCCASIONS, I HAVE RECEIVED NOTICE THAT THE ELECTRONIC POWER-ASSISTED STEERING (EPAS) SYSTEM HAS A FAULT AND THAT SERVICE WOULD BE REQUIRED. THE REMEDY, AS PROVIDED IN THE MANUAL, IS TO TURN OFF THE VEHICLE THEN RESTART THE VEHICLE TO RESET THE MODULE. WHILE I WAS FORTUNATE THAT THIS HAD NOT OCCURRED WHILE DRIVING, THIS IS AN EXTREMELY DANGEROUS ISSUE, PARTICULARLY BECAUSE THE STEERING LOCKS UP WHEN THE FAULT OCCURS. RECENTLY, THE EPAS SYSTEM NOTIFIED ME OF A FAULT AND IT WAS NOT REMEDIED UPON RESTARTING THE VEHICLE. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR AND MAKE, HOWEVER, FORD HAS NOT PROVIDED A RECALL, AS THEY DID WITH THE 2012 FUSION AND FLEX. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE IT IS CLEARLY A MANUFACTURING OR DESIGN DEFECT, WHEREIN THE CONSUMER SHOULD NOT BEAR THE COST OF REPAIR OR REPLACEMENT (UP TO $2000.00), ESPECIALLY GIVEN THE RECALL ON SIMILAR MODELS FROM THE SAME YEAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE DOOR WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE SEAT BELT WAS USED TO SECURE AND PREVENT THE DOOR FROM OPENING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,844. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PULLING TO A STOP LIGHT, AS THE TRANSMISSION DOWNSHIFTED, IT JERKED REALLY HARD TWICE. WHEN THE LIGHT CHANGED, WE DROVE OFF, IT WOULDNT SHIFT OUT OF FIRST GEAR. IT HAD NO REVERSE. TOWED TO THE DEALER, THEY PLACED A TCM ON IT WITHOUT TESTING IT FIRST, SAID IT WAS FINE, WE DROVE 3.5 HOURS AND WERE NOW A TOTAL OF 6 HOURS FROM HOME WHEN IT STARTED FEELING RESTRITCIVE WHILE DOING 75 ON THE INTERSTATE AT MIDNIGHT IN THE RAIN. MY HUSBAND THOUGHT IT WAS ROAD NOISE, BUT THEN IT WOULDNT PULL THE CAR AT ALL AND WAS SLOWING DOWN. AT THIS POINT, IT HAD NO MOVEMENT FORWARD OR BACKWARDS. WE HAD IT TOWED TO THE DEALER IN BOWLING GREEN KY, SPENT 3 DAYS IN A HOTEL FOR THEM TO LEAD US ON THAT THERE WAS POTENTIAL FOR FORD TO FIX THE NOW NOT COVERED TRANSMISSION. THE CAR HAS 47000 MILES ON IT. THEY EVEN TRIED TO SELL US A NEW CAR! THE CAR WAS THEN TOWED BACK TO THE DEALER IN GREENWOOD INDIANA FOR POTENTIAL REPAIR. THEY DIDNT CHECK THE FLUID IN IT, THEY DIDNT CHECK THE FAILURE CODES, THEY JUST PUT A TCM ON IT AND SAID IT WAS GOOD TO GO, WHEN CLEARLY IT WASNT.

I HAD PULLED OUT OF THE DRIVEWAY INTO THE STREET, AND THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE BACK INTO THE DRIVEWAY. IF THIS HAD HAPPENED ON A BUSY STREET OR HIGHWAY, OR WHILE TURNING A CORNER, A LOSS OF CONTROL WOULD HAVE BEEN ENTIRELY POSSIBLE.

I HAVE TWICE RECEIVED AN ERROR WHEN STARTING THE CAR: "STEERING ASSIST FAULT - SERVICE REQUIRED" AND I HAD NO POWER STEERING WHATSOEVER. THE ERROR WAS RESOLVED BOTH TIMES BY RESTARTING THE CAR, BUT I AM VERY NERVOUS THAT THE FAULT WILL OCCUR WHILE THE VEHICLE IS IN MOTION AND WILL CAUSE A CRASH. I'VE BEEN SEEING THAT THIS IS A RELATIVELY COMMON ERROR IN A RANGE OF FORD VEHICLES AROUND THIS MODEL YEAR AND HOPE THAT A RECALL WILL BE ISSUED SOON.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN AND THE DEALER STATED IT WAS THE FAULT OF THE ALTERNATOR NOT SENDING ENOUGH CURRENT TO THE MODULE. THE PROBLEM CONTINUED. ON JULY 4, 2016, THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER USED THE OFF KEY PROCEDURE, TO PUT THE VEHICLE INTO GEAR, BUT THE LIGHT REMAINED ON. *JB

LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.

CAR AT STOP ENGINE REVS FROM LOW TO HIGH, IF YOU PRESS ON THE ACCELERATOR THE ENGINE WILL DIE EVEN WHEN YOU ARE IN MOTION. SOMETIMES THE ENGINE WILL JUST DIE WHEN YOU PRESS ON THE ACCELERATOR. IN TRAFFIC ON HIGHWAYS THIS IS EXTREMELY DANGEROUS. THE COST TO REPAIR THIS DEFAULT IN DESIGN WAS $889.18 AT THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED NEW. THAT IS AN EGREGIOUS CHARGE FOR A COMMON COMPLAINT ABOUT THIS CARE. PER THE INTERNET RESEARCH WE HAVE DONE. FORD SAYS THE CAR IS OUT OF WARRANTY AND TAKE IT UP WITH NHSTA SO THAT IS WHAT I AM DOING.

2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES PO420 AND PO456. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE. FALSE FUEL LEVEL INDICATION MAY CAUSE DRIVERS TO RUN OUT OF FUEL AND BECOME STRANDED.

FORD RECALL#16S30 - ITS A SAFETY RECALL ON MY CAR FOR DOOR LATCH REPLACEMENT. ITS BEEN A FEW MONTHS THE RECALL WAS ISSUED BUT UPON CHECKING WITH FORD, I AM HEARING THAT THERE ARE NO PARTS AVAILABLE AND IT WON'T BE AVAILABLE TILL MID OF YEAR 2017. SINCE ITS A SERIOUS MANUFACTURER SAFETY RECALL SO I AM EXCESSIVELY CONCERNED FOR MY AND MY FAMILY'S SAFETY HERE. REQUESTING NHTSA IMMEDIATE INTERVENTION HERE TO HELP ME EXPEDITING THE RESOLUTION OF THIS ISSUE. I WOULD LIKE TO GET THIS FIXED AT THE EARLIEST. PLEASE HELP.. THANK YOU! *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SPEED SUDDENLY DECREASED. THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

I WAS IN AN ACCIDENT YESTERDAY WHERE I REAR ENDED A VEHICLE AND IT DID SIGNIFICANT DAMAGE TO MY CAR AND THE CAR IN FRONT OF ME AND MY AIRBAGS DID NOT DEPLOY. I HIT MY CHEST ON THE STEERING WHEEL BECAUE OF THE IMPACT

MY WIFE GOT IN THE CAR IN OUR DRIVEWAY AND THE DRIVERS SIDE DOOR WOULDN'T LATCH CLOSED. I TRIED TO REMOVE THE LATCH ASSEMBLY AND GAVE UP HOURS LATER. AFTER I PUT THE DOOR PANEL BACK TOGETHER I CHECKED THE RIGHT FRONT DOOR TO MAKE SURE I HAD THE TRIM PANEL ON CORRECTLY. WHEN I TRIED TO CLOSE THAT DOOR IT WOULDN'T LATCH EITHER. WHEN I PUT THE VIN IN ON YOUR WEB SITE THE ONLY RESPONSE I GOT WAS: "FOREIGN SERVER RESPONDED WITH AN ERROR." *TR