Page 19 of 76 · complaints 901–950 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Unknown or Other
Filed Sep 24, 201964,959 milesNY

WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FORD DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *JS

Steering
Filed Sep 23, 201962,000 milesWI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HILLER FORD (414-425-1000, LOCATED AT 6455 S 108TH ST, FRANKLIN, WI 53132) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN ALSO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Steering
Filed Sep 21, 2019115,260 milesPA

IT HAS ONLY BEEN A MONTH SINCE I BOUGHT MY FORD FOCUS. AND MY STEERING WHEEL LOCKED ITSELF 6 TIMES ALREADY. I AM TERRIFIED OF DRIVING IT ANYWHERE. I READ STORIES ABOUT PEOPLE GETTING INTO ACCIDENTS WHEN THEIR STEERING WHEEL LOCKED ITSELF. IT ONLY HAPPENS TO ME WHEN I AM IN THE PARKING LOT, BUT I AM SCARED OF WHAT WOULD I DO IF THE WHEEL LOCKS ITSELF WHEN I AM DRIVING.

Engine
Filed Sep 20, 2019178,388 milesMI

19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVE

Electronic Stability Control (esc)
Filed Sep 20, 2019128,193 milesGA

TAKARA RECALL THERE IS A "STEERING ASSIST FAULT" MESSAGE THAT COMES RANDOMLY. THE STEERING IS REALLY TOUGH TO MOVE WHILE DRIVING, WENT TO SEE IF THEY HAD ANY SAFETY RECALLS ON IT BUT THERE ISN'T. THIS HAS HAPPENED MULTIPLE TIMES RANDOMLY WHILE I WAS DRIVING AND IS NOT VERY SAFE.

Power Train
Filed Sep 20, 201962,000 milesOR

THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.

Steering
Filed Sep 19, 201990,000 milesVA

WHEN I WENT TO LEAVE MY PARKING SPOT, I HAD ZERO POWER STEERING AND A WARNING LIGHT ON THE DASH. NO WARNING, IT WAS FINE WHEN I PARKED IT 4 HOURS EARLIER. NOW, THE DEALER SAYS I NEED AN ENTIRE NEW RACK AND PINION TOTALING $1,560 WITH LABOR. WHY IS THIS NOT A RECALL WITH ALL OF THESE COMPLAINTS? COULD THIS ALSO CAUSE THE TERRIBLE VIBRATION IN THIS CAR I'VE FELT SINCE WE BOUGHT IN APRIL? I'VE HAD IT BACK TO THE DEALER 3 TIMES AND THEY CAN'T FIND IT WHEN THEY TEST DRIVE.

Fuel/Propulsion System
Filed Sep 19, 2019120,000 milesCA

STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.

Steering
Filed Sep 19, 2019108,700 milesAL

WHILE DRIVING CAR AT APPROXIMATELY 45 MPH WHILE IN A CURVE THE STEERING ASSIST QUIT WORKING. IT WAS VERY HARD TO STEER.

Unknown or OtherCrash
Filed Sep 17, 2019CA

'TAKATA RECALL' I WAS DRIVING AND IN THE MIDDLE OF THE ROAD ON WATT AVE AND THE CAR WENT FROM 45MILES TO 0 IN SECONDS ON A GREEN LIGHT AND I GOT HIT BY THE CAR BEHIND ME,WAS BARELY MOVING A LIGHT CAME ON THE CAR SAYING 'TRANSMISSION MALFUNCTION SERVICE NOW'

Power Train
Filed Sep 17, 2019100,000 milesTN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE HESITATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) FOR UNKNOWN REPAIRS TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Sep 16, 2019120,000 milesKY

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING AND LOST ELECTRICAL FUNCTION THE CONTACT WAS ALMOST INVOLVED IN A CRASH WHEN THE VEHICLE BECAME IMMOBILE THE CONTACT WAS CONCERNED FOR HER SAFETY WHILE DRIVING AT 70 MPH, THE TRANSMISSION NOT IN PARK WARNING LIGHT ILLUMINATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT ALSO STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TOWED TO KNOX FORD LOCATED AT 461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Power Train
Filed Sep 16, 201948,231 milesFL

HAD A 2012 FORD FOCUS, THAT WENT INTO WORLD FORD HERE IN PENSACOLA, FLORIDA FIVE TIMES DUE TO THE TRANSMISSION ISSUE. IT HAD STALED OUT ON US IN THE MIDDLE OF A VERY BUSY INTERSECTION, WITH OUR TWO GRANDCHILDREN, SEATING IN THE BACK... THEY ARE VERY DANGERS CARS.

Fuel/Propulsion System
Filed Sep 16, 201931,000 milesID

NHTSA SAFETY RECALL NOTICE 18S32/NHTSA RECALL 18V-735 I TRIED TO TAKE MY CAR INTO THE LOCAL POCATELLO,IDAHO 83201 DEALER COURTESY FORD TO GET THESE DEFECTIVE PARTS REPLACED. THEY HAD MY CAR FOR 5HRS, JUST STARTED TO REPROGRAM THE COMPUTER SYSTEM AND REFUSED TO REPLACE THE PARTS. I HAD APPROX. 1YR AGO A STALL PROBLEM WHEN I WAS DRIVING THIS CAR FROM POCATELLO TO BURLEY APPROX. 120MI. THE CAR FUNCTIONED FINE ON THE WAY TO BURLEY BUT STALLED OUT WHEN DRIVING BACK THE 120MI FROM BURLEY TO POCATELLO. THE SERVICE DEPARTMENT AT THE LOCAL FOR DEALERSHIP TOLD ME I HAD TO BRING MY CAR IN FOR AN INSPECTION TO DETERMINE IF I HAD A PROBLEM COVERED BY THE RECALL. AFTER 5HRS OF WAITING AND SEVERAL CALLS TO THE DEALERSHIP, I WENT AND PICKED UP MY CAR. THEY SAID THEY WERE IN THE PROCESS OF REPROGRAMMING MY CAR. WHY WOULD THEY DO THIS. THE RECALL SAYS THE DEFECTIVE PARTS SHOULD BE REPLACED AND THE SYSTEM UPDATED. I BELIEVE THIS DEALERSHIP IS TRYING TO CHEAT ME. I DON'T KNOW WHAT THEY DID TO MY CAR. THEY REFUSED TO FIX THIS.

Power Train
Filed Sep 13, 2019155,567 milesME

HAVE TAKEN MY FOCUS FOUR TIMES TO FORD. TWICE FOR THE SHUDDERING THE CAR WAS DOING TO TUCKER FORD IN BRUNSWICK ME. AND NOW TWICE TO ROWE FORD IN AUBURN, ME. WHERE A NEW CLUTCH WAS PUT IN AND NOW THE MODULE THAT CONTROLS THE CLUTCH NEEDS TO BE REPLACED AND FORD WILL NOT COVER. THEY WANT 950.00 TO DO THE WORK AND I MAY GET MY MONEY BACK IN THE SETTLEMENT. THE CAR HAS BEEN THERE FOR A WEEK AND A HALF. I HAVE TAKEN PICTURES OF THE CODE FROM THE CAR AND ALL REPAIR RECORDS SINCE I FILED WITH THE SETTLEMENT GROUP. FORD IS MAKING THINGS EVEN MORE DIFFICULT TO DEAL WITH ANY CLUTCH ISSUES. THEY EVEN ADMIT THE ISSUES AND DO NOTHING AT THE DEALERSHIP. THEY ARE WAITING FOR THE CUSTOMER TOP GET MADE AND JUST PAY FOR THE REPAIR SO THAT THEY MAY NOT HAVE TO COVER IT IN THE END. THE CODE THAT CAME UP IS TRANSMISSION MALFUNCTION SERVICE NOW AND NO HILL ASST.. I WAS DRIVING ON A FLAT ROAD.

Power Train
Filed Sep 13, 2019100,541 milesOK

I HAVE ALREADY HAD TO TAKE MY FORD FOCUS 2012 SE..I HAVE ALREADY HAD MY CAR CHECKED OUT FOR THE TRANSMISSION AND I FEEL LIKE IT'S STILL RUNNING POORLY I CAN HEAR THE TRANSMISSION STILL GETTING STUCK AND THE WORDS TRANSMISSION FAILURE HAS APPEARED ON MY DASHBOARD... NOW THE FUEL GAUGE IS DEFINITELY NOT WORKING...HAVE INVESTED TOO MUCH FOR THIS CAR ALREADY AS I AM LEASING AND I HAVE PAID 3XS THE AMOUNT THE CAR IS WORTH...AND NOW AFRAID ANYTHING CAN GO WRONG WHILE DRIVING THE CAR....WHAT CAN I DO?? SEEMS NO ONE HAS ANYTHING TO HELP ME...I HAVE ALWAYS TRUSTED FORD...NOW WHAT...AM I TO DIE IN THE CAR BEFORE IT WILL BE REPLACED...I HAVE PAID TOO MUCH TO WORRY LIKE THIS...MY FAMILY WILL NOT LET IT GO IF ANYTHING HAPPENS TO ME AS A RESULT OF THESE RECALLS THAT DO NOT GET FIXED...I'M GOING BACK TO THE DEALER AND SEE IF THEY WILL HONOR WHAT YOU SAY...I FEEL LIKE NO ONE IS CARING ABOUT THE STATE OF MY TRANSMISSION WHICH IS STILL NOT RIGHT. WHEN I DRIVE ON HIGH WAYS IT REVS TOLL HITS RIGHT GEAR AND PULLS CONSTANT ON REGULAR CITY STREETS..PLEASE TELL ME WHAT TO DO...I DON'T FEEL SAFE IN MY OWN VEHICLE...NOT ANYMORE..PLEASE HELP I'M 54 AND DO NOT HAVE MEANS TO START AGAIN...PLEASE HELP ME.*DT *TR

Engine
Filed Sep 13, 2019FL

THERE WAS MULTIPLE RECALLS ON THE CLUTCH FOR MY CAR. THE CLUTCH HAS BEEN CHANGED 3+ TIMES AND IT IS STILL BROKEN. AND FORD REFUSES TO FIX THE PROBLEM. THE CAR WILL SLIP GEAR WHEN DRIVING THEREFORE CAUSING THE CAR TO LOSE MOTION AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS. THE CAR ALSO WILL NOT PICK UP SPEED DUE TO SLIPPING OF GEAR. THIS UNFIXED ISSUE HAS CAUSED ME END UP WITH NO CAR AND A NEWBORN BABY.

Power Train
Filed Sep 13, 201930,000 milesCA

AFTER MULTIPLE TRANSMISSION VISITS THE VEHICLE IS GUZZLING GAS, STILL SHUDDERING WITH A LACK OF POWER. WE PRIMARILY ONLY DRIVE MY WIFE'S TRUCK SO WE DON'T GET STRANDED.

Power Train
Filed Sep 13, 201919,214 milesCA

THE TRANSMISSION SHUDDERS WHILE ACCELERATING AND ONCE IT IS HOT, THE TRANSMISSION SLIPS REALLY BAD AND GOES INTO NEUTRAL

Vehicle Speed ControlCrash
Filed Sep 12, 2019119,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK HER VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER AN UNKNOWN RECALL. THE CONTACT BELIEVED THERE WAS A MANUFACTURER DEFECT WITH THE THROTTLE BODY AND STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN THE BRAKE PEDAL WAS RELEASED AND WOULD THEN VIOLENTLY ACCELERATE SUDDENLY. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Power Train
Filed Sep 12, 2019NJ

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER STATED DAYS AFTER HAVING THE RECALL REPAIR 19S22 COMPLETED THE VEHICLE BEGAN TO SHUDDER. *JS

Fuel/Propulsion System
Filed Sep 10, 201982,000 milesMS

MY CHECK ENGINGIE LIGHT CAME ON,TOOK IT TO MECHANIC,HE SAID IT WAS A SAFETY RECALL ON THE EVAPORATIVE EMISSIONS PURGE VALVE,EVAPORATIVE EMISSIONS CANISTER,FUEL PUMP MODULE,FUEL TANK. HEARTLAND FORF IN HEBER SPRINGS ARK.,SAID THEY CODED THIS CAR LAST DECEMBER AND NOW ALL OF THIS IS WRONG WITH THE CAR.WHAT CAN I DO? I CAN'T PAY FOR THIS AND NOW ITS WRONG WITH MY CAR! IT WAS A RECALL AND NOTHING HAS BEEN FIXED ON MY CAR BUT THE DOOR LATCHES. *JS

Steering
Filed Sep 10, 201980,000 milesFL

POWER STEERING FAILED AS WE WERE PULLING INTO A SHOPPING CENTER AND HAD TO HAVE THE VEHICLE TOWED TO THE MECHANIC. IT STARTED BY MAKING A GRINDING NOISE AND THEN THE STEERING GOT VERY HARD TO TURN SO WE HAD IT TOWED. WE ARE AWARE THAT THIS HAS BEEN A BIG PROBLEM ON THE FORD FOCUS BUT NEITHER NHTSA OR FORD HAS PLACED RECALL ON THIS ISSUE MEANWHILE FOCUS DRIVERS HAVE BEEN SPENDING AN AVERAGE OF $1500. TO $2000. TO REPAIR THE POWER STEERING RACK AND PINION. SHAME ON YOU BOTH

Electronic Stability Control (esc)
Filed Sep 9, 2019139,500 milesMO

THE BRAKE PEDAL WILL GO TO THE FLOOR. BASED ON MY RESEARCH FORD HAS A PROBLEM WITH THE ABS BRAKE PUMP WHICH CAUSES THE BRAKES TO GO SOFT. THE PEDAL HAS A LONG TRAVEL IS VERY SLUGGISH TO RESPOND. IN MY OPINION THIS IS A EXTREME SAFETY ISSUE. I BELIEVE FORD SHOULD BE MADE TO RECALL AND FIX THE PROBLEM.

Fuel/Propulsion System
Filed Sep 9, 201965,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD LINCOLN OF WARNER ROBINS (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 273-8151) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT PASS THE TEST; THEREFORE, IT WOULD NOT BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Engine
Filed Sep 9, 201980,679 milesCO

THE ENGINE DIES WHILE DRIVING AND NOW WILL CRANK BUT WON'T START. THE TRANSMISSION SHUTTERS WHEN TAKING OFF FROM A START.

Structure › Body › Door
Filed Sep 9, 2019112,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING BETWEEN 45 AND 50 MPH, THE FRONT PASSENGER LEANED AGAINST THE INTERIOR PASSENGER SIDE DOOR AND IT OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE CONTACT DROVE THE VEHICLE HOME USING A CARGO STRAP TO KEEP THE DOOR CLOSED. THE CONTACT CALLED KRAUSE FAMILY FORD OF WOODSTOCK (195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, (877) 808-3640) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

EngineCrash
Filed Sep 9, 2019151,000 milesNC

CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.

Power Train
Filed Sep 9, 201937,602 milesCA

THE TRANSMISSION SHUDDERS AND SLIPS ON ACCELERATION FROM STOPS. THE TRANSMISSION MALFUNCTION LIGHT IS ON AND IT WILL NOT SHIFT. VEHICLE JERKS WHEN SHIFTING.

Power Train
Filed Sep 9, 201959,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AT THE STOP LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY FORD WEST AT 216-941-9800 (LOCATED AT 16100 LORAIN AVE, CLEVELAND, OH 44111) AND WAS INFORMED THAT LETTERS WERE SENT OUT APPROXIMATELY FIVE YEARS AGO AND THAT THE WARRANTY WOULD HAVE COVERED THE FAILURE AT THAT TIME. THE TECHNICIAN STATED THAT THE WARRANTY WAS CURRENTLY EXPIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CONFIRM THAT A LETTER WAS SENT TO THE CONTACT. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Engine
Filed Sep 9, 201947,128 milesCA

TRANSMISSION SHUDDERS, ESPECIALLY ON ACCELERATION. THE VEHICLE STOPPED ON ME RECENTLY; IT TOOK ME ABOUT 10 TRIES BEFORE IT FINALLY LET ME MOVE IT OUT OF REVERSE AND PUT IT INTO DRIVE

Power Train
Filed Sep 9, 201983,000 milesGA

VEHICLE STALLS DURING ACCELERATION, WILL NOT SHIFT INTO REVERSE, SKIPPING AND SHIFTING HARD WHEN DRIVING, CUTS OFF DURING DRIVING (ESPECIALLY UPON DOWNSHIFT) VEHICLE HAS A FORD EXTENDED WARRANTY TO 100,000 MILES OR 10 YEARS TO REPLACE THE TCM. DEALERSHIP REFUSES TO MAKE THE CAR SAFE BECAUSE THEY SAY IT IS NOT A RECALL.

Service Brakes
Filed Sep 9, 2019118,900 milesIL

WHILE DRIVING ON THE HIGHWAY I PRESSED ON THE BRAKES AND THE CAR ACCELORATATED FROM 58 TO 80. I HAD TO PUMP THE BRAKES BEFORE IT FINALLY STOPPED. ANOTHER TIME I WAS APPROACHING A STOP SIGN AND PRESSED THE BRAKE AND IT BEGAN TO ACCELERATE, I PUMPED THE BRAKES AND IT FINALLY STOPPED. A WEEK LATER I PUT THE CAR INTO DRIVE AND PRESSED THE GAS AND THE CAR DIDN'T GO ANYWHERE, HAD PUT IT BACK INTO PARK THEN DRIVE AND WHEN IMPRESSED THE GAS, IT WENT. A FEW TIMES I PRESSED THE BRAKES IT FELT LIKE SOMETHING WAS STUCK INSIDE THEM AND THEY WOULDN'T GRAB.

Unknown or Other
Filed Sep 8, 201919,900 milesMA

WHEN I ENTERED THE VIN NUMBER FOR MY VEHICLE IT SAID THAT THERE WERE NO RECALLS FOR THIS VEHICLE?? I HAVE ALREADY HAD TO RETURN THE VEHICLE TO THE DEALERSHIP TO HAVE SEVERAL MANUFACTURING RECALL PROBLEMS ADDRESSED!!?? I SHOULD HAVE RECEIVED A RECALL LETTER ABOUT THE CLUTCH PROBLEM IN THIS VEHICLE! WHY HAVE NOT RECEIVED ANYTHING? WHY DOES YOUR SYSTEM NOT RECOGNIZE THAT THIS VEHICLE DIES HAVE RECALLS! HOW CAN ZI GET A LETTER FROM THE MANUFACTURER SO HAVE TRIED EVERYTHING!

Power Train
Filed Sep 8, 2019125,600 milesGA

CAR HESITATES AND SHUDDERS BEFORE PULLING OFF FROM A COMPLETE STOP. CREATE A TIN RATTLING NOICE WHEN MAKE TURNS TOO FAST. THE HESITATION IS TOO DANGEROUS.

Power Train
Filed Sep 6, 201925,780 milesCA

HESITATION ON ACCELERATION; TRANSMISSION SHUDDERS AND HAS NO POWER

Power Train
Filed Sep 6, 201931,733 milesCA

EXCESSIVE SHUDDERING ON ACCELERATION FROM A STOP. TE ENGINE WILL NOT START SOMETIMES. THE TRANSMISSION FAILURE LIGHT COMES ON.

Power Train
Filed Sep 5, 2019162,000 milesMI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SHUDDERED AND STALLED AND THE TRANSMISSION OVERHEAT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ATCHINSON FORD (LOCATED AT 9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Power Train
Filed Sep 5, 201945,000 milesOR

MY 2012 FORD FOCUS HAS RECENTLY BEGAN MAKING A GRINDING, RATTLING NOISE DURING ACCELERATION, AND SOMETIMES SHUDDERS OR JERKS ON ACCELERATION FROM A STOP OR WHEN THE AUTOMATIC TRANSMISSION SHIFTS WHITE DRIVING. THESE SYMPTOMS ARE MOST SEVERE WHEN STARTING FROM A STOP OR TRANSITIONING FROM CITY STREET TO HIGHWAY SPEED. THE CURRENT SYMPTOMS CAUSE MY VEHICLE TO BEHAVE UNPREDICTABLY IN TRAFFIC. MY FORD DEALER DIAGNOSED THIS AS A FAILURE OF THE CLUTCH, COMMON IN POWERSHIFT TRANSMISSIONS FROM THIS ERA. OTHERS HAVE REPORTED THE DEVELOPMENT OF EVEN MORE DANGEROUS SYMPTOMS, SUCH AS VEHICLES SHIFTING INTO NEUTRAL WITHOUT WARNING WHILE ON HIGHWAYS.DESPITE WIDELY-REPORTED DEFECTS IN THESE TRANSMISSIONS, FORD IS NOT WILLING TO COVER ANY REPAIRS TO IMPROVE THE SAFETY OF MY VEHICLE.

Steering
Filed Sep 5, 2019130,000 milesCA

POWER STEERING DOES NOT ENGAGE AT VEHICLE START. RECEIVED AN ERROR ABOUT THE POWER STEERING SYSTEM. RESTART OR WAIT A FEW SECONDS AND IT STARTS WORKING. SEEMS TO ONLY BE AT POWER ON, BUT IF HAPPENED WHILE DRIVING, WOULD BE A SAFETY ISSUE. HAS BEEN HAPPENING FOR A FEW MONTHS, PERHAPS EVERY 10TH START. DEALER WANTS TO REPLACE ENTIRE POWER STEERING SYSTEM AT A COST OF $2500.

Steering
Filed Sep 5, 201960,000 milesVA

SON RETURNING TO COLLEGE NOTICED STEERING WAS BECOMING DIFFICULT TO TURN. CALLED ME AND I HAD HIM PULL OVER AND CHECK HIS TIRES. NOTHING IDENTIFIED. BUT WHEN HE TRIED TO GET BACK ON THE INTERSTATE THE STEERING FAILED AND HE RAN OFF INTO A GRASSY AREA. HE AGAIN CHECKED EVERYTHING UNDER THE HOOD AND UNDER THE CAR TO TRY AND DETERMINE WHAT WAS WRONG. WHEN HE RESTARTED THE CAR HE RECEIVED A WARNING LIGHT STATING STEERING FAILURE SERVICE REQUIRED. CAR WAS TOWED TO DEALERSHIP. COMPLETE ELECTRONIC STEERING MODULE REPLACEMENT REQUIRED. $3000. A LITTLE SEARCHING FOUND HUNDREDS OF COMPLAINTS RELATED TO ELECTRONIC STEERING FAILURES ON THE FOCUS. SOME FORD MODELS HAVE BEEN RECALLED FOR THE EXACT SAME ISSUE. WHY IS THE FOCUS BEEN LEFT OFF OF THESE IDENTICAL FAILURE RECALLS? DO PEOPLE HAVE TO DIE TO GET FORD TO DO THE RIGHT THING?

Power Train
Filed Sep 5, 201990,465 milesCA

TRANSMISSION AND CLUTCH SHUDDER ON ACCELERATION. CHECK ENGINE LIGHT READS TRANSMISSION MALFUNCTION. MULTIPLE RECALL REPROGRAMMINGS OF PCM AND TCM

Steering
Filed Sep 5, 201979,000 milesUT

THE POWER STEERING HAS BEEN LOCKING UP ON MY VEHICLE INTERMITTENTLY... IT HAPPENS WHEN I START THE CAR AND SOMETIMES WHEN DRIVING. THE LIGHTS COME ON TELLING ME THAT THE POWER ASSIST ISN'T WORKING ANYMORE. THIS IS VERY SCARY TO BE TRANSPORTING MY FAMILY IN THIS VEHICLE WHEN THERE HAVE BEEN SO MANY REPORTS OF THIS HAPPENING AND NO RECALL HAS BEEN ISSUED. PLEASE ADDRESS THIS IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED.

Power Train
Filed Sep 5, 201917,049 milesCA

TRANSMISSION SHUDDERS ON ACCELERATIONS AND HAS TROUBLE SHIFTING INTO GEARS. THERE IS A SCRAPING NOISE FROM THE TRANSMISSION AFTER DRIVING A LONG TIME.

Power Train
Filed Sep 4, 2019MI

MY CAR IS CURRENTLY SHUDDERING AND NOT PROPERLY SHIFTING SOME DAYS IT DRIVES AND SOME DAYS IT WON'T MOVE AT ALL. IT ALL STARTED ABOUT A MONTH AGO WHEN I WAS ON THE FREEWAY AND WAS ALMOST REAR ENDED DUE TO IT SHUDDERING, THE CAR STARTED TO SLOW DOWN AND CAME TOO A COMPLETE STOP AND DASH READ TRANSMISSION IS TOO HOT WAIT 8 MINS. I AM GUESSING ONCE IT COOLED IT WOULD BE BETTER BUT IT KEPT SHUDDERING SOME DAYS IT DRIVES FINE AND MOST OF THE TIME IT'S DRAGGING RPM HIGH AND SHUDDERING WHEN PULLING OFF FROM LIGHT OR STOP SIGN.

Fuel/Propulsion System
Filed Sep 4, 201998,300 milesOH

I WAS TRAVELING ON AN INTERSTATE IN MY 2012 FORD FOCUS 5 DOOR HATCHBACK ON A TRIP WITH MY SON. MY CAR HAD A HALF TANK OF GAS REMAINING, SO I REFUELED. I HAD TO TRAVEL 100 MILES HOME, I NOTICED THE DISTANCE TO EMPTY ONLY CHANGED 20 MILES OR SO. SO FROM 436 MILES TO 416 MILES TO EMPTY. THE NEXT DAY, I WENT TO RUN ERRANDS, ON A STATE HIGHWAY, THE DISTANCE TO EMPTY SAID 490 MILES TO EMPTY AND THE GAS GAUGE STILL SHOWED THE TANK WAS FULL. I PARKED THE CAR BECAUSE OF MY BUSY SCHEDULE AND USED MY SPARE VEHICLE. LAST WEEK, 8/27 I DROPPED MY CAR OFF FOR SERVICE AND PERFORM RECALL 18S32 (FUEL TANK DEFORMATION, PCM, CANISTER PURGE VALVE). THE DEALERSHIP CALLED AND SAID MY FUEL TANK WAS DEFORMED AND WOULD NEED REPLACED AT MY EXPENSE. FORD REJECTED THE DEALERSHIP CLAIM THAT THE FUEL TANK WAS NOT DEFORMED ENOUGH, YET IF I DO NOT REPLACE MY TANK, I WILL HAVE A FUEL SYSTEM THAT IS UNRELIABLE. I HAD NO WARNING INDICATOR LIGHTS OR DIAGNOSTIC TROUBLE CODES FOUND ON MY VEHICLE. IF I WERE TO RELY SOLELY ON MY GAUGE AND DISTANCE TO EMPTY, I WOULD HAVE RUN MY CAR OUT OF GAS AND PUT MYSELF AND FAMILY IN POTENTIAL DANGER. I HAVE PLACED MULTIPLE CALLS WITH FORD SERVICE AND DEALERSHIP TO HAVE THEM EXPLAIN WHAT FAILED IN THE FUEL SYSTEM THAT I CAUSED. THERE WAS NOTHING I DID WITH THE CAR THAT WOULD BE CONSIDERED NON TYPICAL USAGE. FINALLY, THE DEALERSHIP HAS PHOTOS THEY PLAN TO SHARE WITH ME. I CAN PROVIDE TO NHTSA WHEN I PICK UP MY CAR AFTER SERVICE WORK HAS BEEN COMPLETED TO REPLACE THE FUEL TANK.

Steering
Filed Sep 4, 2019119,880 milesMN

BOUGHT USED FROM FORD DEALER MID-MAY 2019. BY LAST WEEK IN AUGUST 2019 THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING & LOST POWER STEERING RIGHT AWAY. NEXT TIME IT RAN FINE, THEN WENT OUT AGAIN IN TOWN DRIVING IN RESIDENTIAL AREA.JUST GOT INTO SERVICE CENTER AT DEALERSHIP WHERE I BOUGHT IT & IT NEEDS $1900 OF WORK, ABOUT $1100 IN PARTS ALONE. AS A NEW COLLEGE GRADUATE, I WAS HOPING TO HAVE A CAR WITH NO MAJOR REPAIRS NEEDED. NOTICED OTHER FORD CAR MODELS AROUND 2012 HAVE HAD RECALLS DUE TO STEERING & ALSO NUMEROUS COMPLAINTS FOR THIS YEAR.

Power Train
Filed Sep 3, 201953,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE CHANGED INTO SECOND GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THOMASTON FORD, INC (2230, 1011 US-19, THOMASTON, GA 30286, (706) 648-2191) TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 53,000.

Fuel/Propulsion System
Filed Sep 3, 2019155,000 milesMN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE BATTERY SAVING WARNING MESSAGE ILLUMINATED. SHORTLY AFTER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN THE MIDDLE OF THE STREET AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Sep 3, 201989,000 milesNV

HAVE SEEN 2 RECALLS FOR THIS VEHICLE INVOLVING THE LOCKS/LATCHES,FUEL PROBLEMS, AND STEERING WHEEL LOCKED UP TWICE TODAY FOR NO REASON.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →