2012 Ford Focus complaints

VEHICLE HAS FAULTY DUAL-CLUTCH TRANSMISSION WITH A CLUTCH THAT NEEDS REPAIRED. DEALERSHIP REFUSES TO FIX IT EVEN THOUGH IT'S UNDER AN EXTENDED WARRANTY. THE CAR IS PART OF THE FORD CLASS ACTION LAWSUIT DUE TO THE TRANSMISSION. VEHICLE IS A SAFETY RISK TO DRIVE BECAUSE THEY WON'T FIX IT AND THE CLUTCH COULD STOP WORKING WHILE DRIVING CAUSING A CRASH.

POWER STEERING STOPPED WORKING. DASH HAS A WARNING THAT SAYS POWER ASSIST FAULT CONTACT SERVICE CENTER. CAR IS ALMOST IMPOSSIBLE TO STEER. I WAS PULLING THE VEHICLE INTO A PARKING SPOT AND HAND TO SLAM THE BRAKES TO STOP FROM HITTING ANOTHER CAR.

I OWN A 2012 FORD FOCUS THAT HAS EXPERIENCES A MULTITUDE OF ISSUES. HOWEVER, I AM SPECIFICALLY WRITING TODAY ABOUT THE STEERING WHEEL LOCKING UP. IT HAPPENS WHEN I FIRST START THE CAR UP, OFTEN TIMES REQUIRING ME TO SHUT THE CAR OFF AND RESTARTING. THE CAR WILL ALSO NOTE A 'STEERING WHEEL MALFUNCTION' ERROR MESSAGE. I'VE REACHED OUT TO FORD WHO WILL NOT REPAIR.

RECALL 18S32. BROUGHT THE VEHICLE IN TO DEALERSHIP ON 9-8-19 WHEN I RECEIVED THE RECALL NOTICE. I WAS TOLD THAT SOFTWARE NEEDED TO BE UPDATED. AT THAT POINT, WE HAD NOT EXPERIENCED ANY OF THE SYMPTOMS OF THE RECALL. I WAS TOLD THAT THERE WAS A CHECK TO SEE IF THE SOFTWARE NEEDED TO BE UPDATED AND IT DID NOT. ON 10-9-19 WHILE MY DAUGHTER WAS DRIVING THE VEHICLE, THE GAS GAUGE WENT UP TO FULL (IT WAS ONLY 1/2 FULL) CHECK ENGINE LIGHT WAS ON (IT HAS CONSISTENTLY BEEN ON FOR WEEKS) AND MOST IMPORTANTLY AND MOST FRIGHTENING IS THE VEHICLE COMPLETELY SHUT OFF WHILE SHE WAS DRIVING 65 MPH ON A HIGHWAY. ALL OF THESE THINGS THAT OCCURED ARE DIRECTLY WHAT THE RECALL IS FOR. ALTHOUGH MY DAUGHTER WAS DRIVING ON A HIGHTWAY , THANKFULLY SHE WAS NOT HIT OR KILLED BY OTHER DRIVERS AND DID NOT CRASH THE VEHICLE. NOW BECAUSE THE VEHICLE WAS INITIALLY BROUGHT IN BEFORE ANY SYMPTOMS AND FORD DETERMINED NO SOFTWARE UPDATE WAS NEEDED, THEY ARE DENYING TO REPLACE THE CANISTER PURGE VALVE WHICH IS WHAT WE WERE TOLD BY THE DEALERSHIP NEEDED TO BE DONE. THE VEHICLE CANNOT BE DRIVEN NOW BECAUSE OF THE FEAR OF PUTTING WHOMEVER DRIVES IT IN DANGER. NOT ONLY IS THIS IS UNACCEPTABLE BUT I AM VERY FRUSTRATED AND FEEL THAT THIS SAFETY ISSUE SHOULD BE ADDRESSED BY FORD IMMEDIATELY. THERE IS ALSO A RECALL (RECALL #19S22) STATING DEALERS WILL INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS NECESSARY. I HAVE TRIED TO GET THIS ADDRESSED NOT ONLY THROUGH FORD'S CUSTOMER SERVICE DIREC

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE AND TURNING ON THE HEATER, AN ABNORMAL ODOR OF FUEL WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOUSTON FORD (10719 WILLIAM PENN HWY, HUNTINGDON, PA 16652, (814) 643-3430) WHERE IT WAS DIAGNOSED THAT THE FUEL VALVE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.

STEERING ASSIST FAULT. THIS ISSUES IS COVERED UNDER SEVERAL OTHER RECALLS. MY CAR HAS 77KMILES AND SHOULD NOT BE HAVING STEETING ISSUES. MY CAR WAS IN MOTION AND THE POWER STEERING WENT OUT. I HAD TO HAVE IT TOWED HOME AND NOW HAVE TO REPLACE A 700$ PART DUE TO FORDS PARTS ISSUES. ALTERING THE MEDIA TO THIS ISSUE. FORD SHOULD BE RESPONSIBLE FOR ISSUES AND REPAIRS AS THIS IS NO FAULT ON THE DRIVERS PARTS. I WILL BE TAKING THIS UP FURTHER IF THIS I NOT HANDLED AND COVERED UNDER A RECALL.

MY PURGE VALVE IS NOT WORKING PROPERLY WHICH HAS THROWN MY ENGINE LIGHT TO COME ON AND WHEN I PUT GAS IN IT AND START IT UP IT STALLS OUT ON ME.

MY 2012 MODEL YEAR FORD FOCUS HAS A DEFECTIVE TRANSMISSION THAT HAS FAILED THREE TIMES BEFORE. NOW IT HAS FAILED FOR THE FOURTH TIME. THEY SYMPTOM IS FAILURE TO ENGAGE IN DRIVE AND THE CAR WILL NOT MOVE FROM STOP. IT WILL SHUDDER VIOLENTLY WHEN SHIFTING GEAR. THIS IS UNSAFE BECAUSE IT WILL HAPPEN WHEN DRIVING IN TRAFFIC ON CITY STREETS OR ON THE HIGHWAY. NOW THAT THE TRANMISSION HAS FAILED AGAIN FOR THE FORTH TIME, FORD WILL NOT PAY FOR THE REPAIR FULLY (THEY WILL ONLY COVER $750) WHILE I HAVE TO PAY THE REMAINING $1700. SINCE THIS TRANSMISSION PROBLEM HAS BEEN OCCURING SINCE IN BOUGHT THE CAR NEW IN 2011, I SHOULD NOT BE REPONSIBLE FOR THE REPAIR. FURTHERMORE THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED ONCE AN FOR ALL BY FORD. THEY SHOULD NOT BE ALLOWED TO WALK AWAY FROM THIS PROBLEM THAT IS LATENT IN THEIR PRODUCT. HISTORY: BOUGHT VEHICLE NEW MAY 13, 2011 FIRST REPAIR (CLUTCH REPLACEMENT) SEPTEMBER 28, 2012 SECOND REPAIR FEBRUARY 28, 2015 THIRD REPAIR JUNE 29, 2017 FOURTH FAILURE (DOCUMENTED BY THE DEALER) SEPTEMBER 30, 2019. FORD WILL NOT COVER THE FULL REPAIR COST. INSTEAD I HAVE TO PAY $1700. THE DEALER FILED A CLAIM FOR ME WITH FORD AS FORD WILL NOT SPEAK TO ME ABOUT THIS ISSUE. THEY ADVISE ME TO ONLY WORK THROUGH THE DEALER WHEN I CALL THEM ON THE PHONE. THE DEALER HAS SINCE FILED AN APPEAL FOR ME AND INCLUDED ALL THE DOCUMENTATION WITH THE FULL HISTORY OF MY VEHICLE SHOWNING ALL THE PREVIOUS TIMES THAT THEY REPAIRED IT FOR THE SAME PROBLEM. HOWEVER FORD STILLL DID NOT

STEERING GEAR ASSEMBLY LOCKED UP WHILE DRIVING 55MPH ON THE HIGHWAY.

SCRAPING NOISE COMING FROM ELECTRONIC STEERING COMPONENT. SIMILAR ISSUES DESCRIBED ON LINE. SEEMS LIKE A WIDESPREAD PROBLEM.

THE 2012 FORD FOCUS HAS 71648 AND THE TRANSMISSION IS NO LONGER WORKING.THAT SEEMS TOO EARLY FOR A CAR'S TRANSMISSION TO NO LONGER BE WORKING. MY DAUGHTER WAS DRIVING THE VEHICLE AT ABOUT 55 MPH..AND THEN SHE STOPPED AND THEN IT WOULD NOT START UP CORRECTLY. WE HAD TO GET FAR TOWED.AND WAS TOLD IT IS THE TRANSMISSION.

POWER STEERING DOES NOT ENGAGE WHEN STARTING THE CAR. IF IT'S SHUT DOWN AND RESTARTED IT USUALLY RESETS. ONLY HAPPENS AT INITIAL STARTUP SO FAR, BUT I'M CONCERNED IT'S GETTING MORE FREQUENT. IT DOESN'T SEEM TO HAVE ANY RHYME OR REASON AS TO WHY. OR WHERE IT HAPPENS. THANKFULLY IT'S FIXED WITH RESTARTING SO FAR.

AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CHIP NEEDED TO BE REPLACED AT THE COST OF $3,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT NOTICED THAT THE RECALL WAS LINKED TO SEVERAL OTHER FORD VEHICLE'S; HOWEVER, THE FORD FOCUS WAS NOT INCLUDED DESPITE EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB

CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735. THEY INQUIRE WHEN PARTS WILL BE MADE AVAILABLE FOR VEHICLE. *AS THE CONSUMER STATED THE VEHICLE WOULD NOT REVERSE AND DROVE SLOW WHILE MOVING FORWARD. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UP A HILL, THE VEHICLE JERKED AND THEN STALLED. THE VEHICLE ALSO HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD AND BACKWARDS, AND THEN STALL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,347.

VEHICLE IS OPERATING LIKE A DRUNKEN SAILOR. STILL HAS MAJOR SHIFTING ISSUES.

CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.

ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, "ELECTRIC POWER ASSIST FAULT" AND "SERVICE REQUIRED" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO PERRY FORD OF NATIONAL CITY (2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

WHILE DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION DISENGAGES AND YOU ARE UNABLE TO ACCELERATE OR CONTROL THE VEHICLE. YOU MUST SAFELY REMOVE YOURSELF FROM THE ROADWAY. THIS HAS HAPPENED MULTIPLE TIMES AND FORD REFUSES TO HELP BECAUSE WE HAVE HAD ALL OF THE RECALLS FIXED. THIS IS PART OF THE TRANSMISSION ISSUE WITH THE COMPUTER. WE ARE ALSO EXPERIENCING THE JERKING OF THE TRANSMISSION AS IT TRIES TO SHIFT INTO THE CORRECT GEARS DUE TO THE CLUTCH. FORD REFUSES TO FIX THIS PROBLEM AS WELL BECAUSE WE HAVE ALREADY HAD IT RECALLED. THESE ISSUES ARE SERIOUS AND COULD CAUSE A MAJOR ACCIDENT OR FATALITY. THESE VEHICLES ARE NOT SAFE AND UNRELIABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT WITH THE CUSTOMERS WHO OWN THESE VEHICLES.

POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.

AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.

WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.

MY WIFE AND I WERE DRIVING AND HAD FORTUNATELY JUST PULLED OVER AVOIDING AN ACCIDENT WHEN THE STEERING WHEEL ASSIST LIGHT CAME ON LOCKING UP THE STEERING AND MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. WE GOT IT OVER TO QUICK LANE ( A FORD AFFILIATED SERVICE CENTER BY OUR HOME AND AS YOU CAN SEE BY THE DOCUMENTATION ANALYZED THE PROBLEM AND HAD TO REPLACE THE ELECTRONIC STEERING RACK AND REPROGRAM THE MODULE. THIS COST US $2530.24. I HAVE READ ON THE INTERNET AND AS YOU ARE AWARE THERE ARE MANY COMPLAINTS RELATED TO THIS ISSUE. WE WERE SURPRISED THERE WAS NO RECALL RELATE TO THIS, AND IF THERE IS I WASN'T AWARE OF OR MADE AWARE OF IT.

MY VEHICLE VIBRATES, SHIMMIES, AND SHAKES ON TAKE OFF AND ON TURNS. DANGEROUS TO DRIVE ESPECIALLY CROSSING A HIGHWAY. I HAVE HAD IT ACCESSED AT MY FORD DEALERSHIP AND THEY SAID TO REPLACE THE CLUTCH AND TRANSMISSION INPUT SEALS. THERE IS A PROGRAM OUT 14M01 THAT EXTENDS THE WARRANTY AND FIELD SERVICE ALERTS FOR THIS VEHICLE. FORD CUSTOMER SERVICE SAID THE VEHICLE IS COVERED. WHEN THE DEALERSHIP ENTERED IT IN THE SYSTEM, THE REPAIR WAS DENIED BY FORD. I KNOW THERE IS A LAW SUIT AGAINST FORD FOR THIS SAME PROBLEM. I NEED HELP TO GET MY VEHICLE REPAIRED BY FORD. THE CUSTOMER SERVICE SAID THAT THE DEALERSHIP SERVICE MANAGER SHOULD SUBMIT FOR WARRANTY. I DON'T UNDERSTAND WHY THERE ARE DENYING THIS REPAIR. I HOPE NOTHING ELSE GOES WRONG WITH THE LEAKING TRANSMISSION SEALS WHILE I AM DRIVING THE VEHICLE BECAUSE FORD REFUSES THE REPAIR. DRIVING SOMEWHERE WHERE THERE IS A STOP LIGHT ON EVERY CORNER WILL GIVE YOU WHIPLASH. CROSSING HIGHWAYS IS VERY DANGEROUS. YOU NEED TO MAKE SURE NOTHING IS COMING FOR A LONG WAY AWAY. THIS HAS HAPPENED SINCE I BOUGHT IT NEW IN 2012. AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW. WHEN I TOOK IT TO THE FORD DEALERSHIP, I WAS TOLD THERE WAS NO FIX. NOW THERE IS A FIX. I TOOK IT THIS LAST TIME TO THE DEALERSHIP 9/23/2019. THERE AARE 41000 MILES ON THE VEHICLE. PLEASE HELP!

I WAS DRIVING ON THE FREEWAY, AT FREEWAYS SPEEDS (APPROXIMATELY 65MPH), MY CAR'S ENGINE SPONTANEOUSLY STALLED AND SHIFTED INTO NEUTRAL, ALL OF THE WARNING LIGHTS WENT ON, AND BOTH THE ENGINE AND BRAKES STOPPED WORKING. WHILE STILL MOVING AT FREEWAY SPEEDS, I COULD NOT GET THE CAR ENGINE TO TURN BACK ON OR GET THE TRANSMISSION TO RE-ENGAGE OUT OF NEUTRAL, AND THE BRAKES CONTINUED TO NOT WORK. THE BRAKE PEDAL FELT JAMMED, AS IF THERE WAS A POWER FAILURE IN THE BRAKE SYSTEM; I COULD NOT GET THE PEDAL TO MOVE. I WAS ABLE TO COAST WITHOUT POWER TO AN OFF-RAMP (I WAS STILL TRAVELING >45 MPH ON THE OFF-RAMP), AND THEN USE THE EMERGENCY BRAKE TO STOP ONCE ON A SURFACE STREET. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I TURNED IT BACK ON, AND THE PROBLEM DID NOT RETURN. I DROVE THE REST OF THE WAY HOME ON SURFACE STREETS. FOLLOWING UP ON THIS, THE CHECK ENGINE LIGHT WAS ON; AN AUTO SHOP REPLACED THE EVAP PURGE VALVE ASSEMBLY AND OXYGEN SENSOR (SEE ATTACHED REPAIR INVOICE) AND THAT SOLVED THE PROBLEM. BASED ON THIS EXPERIENCE, IT SEEMS LIKE THE CAR STOPPED DUE TO AN ISSUE WITH THE FUEL SYSTEM, MAKING THE FUEL/AIR RATIO IN THE ENGINE TOO LEAN. I DO NOT KNOW WHY THE BRAKES ALSO STOPPED WORKING. I FEEL VERY FORTUNATE THAT THIS OCCURRED AT NIGHT WHEN THERE WAS NO TRAFFIC ON THE FREEWAY. IF THERE WERE OTHER CARS ON THE ROAD, THIS WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AS I COULD NOT SAFELY ACCELERATE OR BRAKE. THE ENGINE STALLING WAS NOT PRECEDED BY ANY SIGNIFICANT ACCELERATION OR BRAKI

WE BOUGHT OUR DAUGHTER A 2012 FORD FOCUS AND THE POWER WINDOWS WORKED INTERMITTENTLY FOR AWHILE BEFORE THEY COMPLETELY STOPPED WORKING. I DID SOME ONLINE RESEARCH WONDERING IF THERE HAS BEEN A RECALL AND NOTICED SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. WE DID BUY THE CAR USED AND IT'S OUT OF WARRANTY BUT THE POWER WINDOWS SHOULD NOT BE MALFUNCTIONING ON A CAR THAT IS 7 YEARS OLD. SHE CAN'T EVEN USE A DRIVE THROUGH OR ESCAPE FROM HER WINDOW IF SHE NEEDED TO IN AN EMERGENCY! THERE WERE COMPLAINTS OF THIS ISSUE FROM OWNERS WHO BROUGHT THE CAR NEW AND WERE STILL UNDER WARRANTY AS WELL. I AM GOING TO WRITE TO FORD AS WELL ABOUT THE ISSUE BECAUSE IT SEEMS TO BE A FAULTY PART FROM WHAT I'VE GATHERED. THIS SHOULD NOT BE A REPAIR THE OWNER SHOULD HAVE TO PAY FOR WHEN THERE IS EVIDENCE THAT THIS ISSUE HAS BEEN A PROBLEM SINCE THE CAR LEFT THE ASSEMBLY LINES.

INFORMED THAT THE STEERING ASSIST HAS MALFUNCTIONED AND LOOSE ALL POWER STEERING. LUCKILY SO FAR I HAVE BEEN ABLE TO TURN CAR OFF AND RESTART AND HAVE THE STEERING FUNCTION PROPERLY.

TRANSMISSION JERKS IN AND OUT OF GEAR AND MOST RECENTLY WILL NOT SHIFT INTO DRIVE OR REVERSE.

WHEN DRIVING IN STOP/GO TRAFFIC, TRANSMISSION PROBLEMS CAUSE THE CAR TO LURCH AND JERK. WHEN TRANSITIONING ONTO FREEWAY, AT TIMES THERE WILL BE MINIMAL POWER AS THE TRANSMISSION REFUSES TO SHIFT AND THE ENGINE STAYS BETWEEN 3500 TO 4500 RPMS. THIS RESULTS IN MERGING INTO 70 MPH TRAFFIC AT 30-40 MPH. WHEN TRANSITIONING FROM FREEWAY TO CITY ROAD, CAR WILL HAVE NO POWER FOR 3 TO 5 SECONDS AND THEN MASSIVE POWER LUNGING FORWARD FOR 2 TO 3 SECONDS BEFORE LOSING POWER AND ALLOWING FOR BRAKING.

WHEN STARTING THE CAR IN THE MORNINGS, A WARNING MESSAGE APPEARS ON THE DASHBOARD: "STEERING ASSIST DISABLED". THE WHEEL BECOMES VERY HARD TO TURN AND IT IS NOT SAFE TO ATTEMPT TO DRIVE. RATHER, I RESTART THE CAR, AND THE MESSAGE GOES AWAY. IF THIS WERE TO HAPPEN WHILE I AM DRIVING, ESPECIALLY ON THE HIGHWAY TO GET TO SCHOOL, IT COULD RESULT IN A POTENTIAL CRASH. THIS IS VERY UNSAFE, AND NEEDS TO BE LOOKED INTO.

THREE WEEKS AFTER BUYING MY BRAND NEW 2012 FORD FOCUS, THE CAR BEGAN TO HESITATE ON THE HIGHWAY. I COMPLAINED TO THE DEALER WHO SAID IT WAS A FORD PROBLEM AND NOT THEIRS. THE FOLLOWING MONTH, I ALMOST DIED IN THE CAR. A REGIONAL MANAGER FROM FORD CAME TO THE DEALERSHIP TO SPEAK WITH ME, RESOLVED NOTHING. I FOLLOWED LEMON LAW PROTOCOL AND DOCUMENTED EVERYTHING THROUGH THE SERVICE DEPT. MORE THAN 12 VISITS. FOUR VISITS BEFORE THE NEAR FATAL CRASH AND THE REMAINDER AFTERWARDS. FORD RAN OUT THE STATUTE OF LIMITATIONS ON MY VEHICLE SO THEY DID NOT HAVE TO PAY ME. THE VEHICLE HAS A PROPENSITY OF TURNING OFF WHEN ACCELERATING TO 65 MPH. WHEN MAKING A TURN OR U-TURN THE CAR HESITATES. FORD ADMITTED TO MANUFACTURER DEFECT AND STILL WOULD NOT PUT ME IN MY ORIGINAL POSITION WHICH HAS LEFT ME WITH DISC DISPLACEMENTS BENEATH MY BRAIN STEM. I HAVE CHRONIC NECK PAIN EVERY DAY OF MY LIFE. I WAS MAKING A LEFT HAND TURN AND HAD PLENTY OF TIME TO TURN. A WHITE UTILITY VAN FLEW OUT OF THE LANE TO TRY TO BEAT THE LIGHT AS I WAS TURNING. THE CAR TURNED OFF AND I HAD TO BRACE FOR IMPACT. THE CAR WOULD NOT START. TWO ADDITIONAL MALFUNCTIONS CAUSED THE CAR TO VEER LEFT AND CRASH INTO CURBS. LAST WEEK, I HAD TO MAKE A U-TURN. I HAD PLENTY OF TIME. WHILE TURNING, THE CAR HESITATED, AND THE CAR WAS STOPPING, THE WAY IT DID IN 2012. I WAS ALMOST KILLED BY AN 18-WHEELER WHO THOUGHT I WAS INITIATING ROAD RAGE. HE THEN FOLLOWED ME AND RAN ME OFF THE ROAD COMING ONE INCH TO THE SIDE OF MY VEHICLE. I TRIED TO

I BOUGHT A 2012 FOCUS SEL WITH 43000 MILES ON 1/15/2014. DROVE FROM NC. TO CA. 2 MONTHS LATER AND NEVER HAD A PROBLEM THEN 6 MONTHS AFTER HAVING I WOULD GET RANDOM ALERTS SAYING "STEERING ASSIST FAILURE" BUT I COULD TURN OFF THE CAR AND RESTARTED IT AND IT WOULD GO AWAY. WHEN THE MESSAGE CAME UP YOU LOST ALL STEERING ASSIST AND GOES INTO MANUAL. ON THUR. SEPT. 26, 2019, AT 630AM AS I STARTING DRIVING DOING ABOUT 25 MPH IT CAME N AND I LOST ALL STEERING. AS I SLOWED DOWN AND STARTED A TURN THE WHEELS LOCKED UP AND WENT UP THE CURB AND HIT A CINDER BLOCK WALL. NO DAMAGE TO THE WALL OTHER THEN SCRAPPED PAINT. I HAVE LOOKED UP THIS PROBLEM BEFORE AND KNEW MY TIME WAS COMING BUT HOPED FORD WOULD DO THE RIGHT THING AND RECALL THE FOCUS AS WELL AS THE OTHER THEY DID WITH THE SAME PROBLEM. NEXT STEP IS REPORTING IT TO NTSB. I DO NOT HAVE THE $3125.00 TO FIX THIS. YOU WOULD HAVE THOUGHT THE CAR INDUSTRY LEARNED FROM THE GM SCREW UP BUT I GUESS NOT.

WHILE DRIVING THE VEHICLES POWER STEERING WILL DISENGAGE! PARKED THE VEHICLE AFTER GETTING HOME SAFELY THE CAR NOW SAYS POWER STEERING ASSIST MALFUNCTION AND THE POWER STEERING DOES NOT WORK. I CAN NOT GET ANY ANSWERS FROM FORD!

BOUGHT THIS CAR FOR OUR GRANDSON TO DRIVE TO WORK. ON SEPT 21 2019 HE WAS LEAVING WORK IN WALMART PARKING LOT WHEN HIS STEERING BECAME TO HARD FOR HIM TO DRIVE. HAD TO GO PICK HIM UP AT 11:00 PM THE ROAD HE DRIVES IS VERY CURVY WOULD HAVE BEEN DANGEROUS FOR HIM TO TRY DRIVING HOME . I KNOW OTHER PEOPLE HAVE HAD THIS PROBLEM ITS A SHAME THAT PEOPLE HAVE TO BE INJURED OR KILLED BEFORE FORD MOTOR CO FIXES THIS PROBLEM.

LUGNUTS ON WHEELS ARE ROUNDED AND SWELLING MAKING IT IMPOSSIBLE FOR THE TOOL TO FIT OVER THEM TO REMOVE. THIS IS A SAFETY HAZARD BECAUSE THIS WILL PROLONG THE TIME A PERSON IS ON THE SIDE OF THE ROAD INCREASING THE CHANCE OF HARM.

MY CAR TURNS OFF WHILE DRIVING

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP

THE TRANSMISSION RACES AND STAY THERE THIS TRANSMISSION HAS ONLY LASTED A YEAR AND THREE MONTHS NOW FORD DOES'NT WANT ANYTHING TO DO WITH IT. THEY KNOWINGLY KNEW THERE TRANSMISSION WERE FAULTY. NOW THEY WANT ME TO COME OUT POCKET $611 TO PUT ANOTHER BAD TRANSMISSION IN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCKED ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,300. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND ASSESSED THE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR SUPPORT FRACTURED AND CAUSED THE MOTOR TO DETACH FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.

WHILE DRIVING, MY CAR STARTED TO STUTTER WHEN SHIFTING. I WAS MINOR AT FIRST. AND I JUST ASSUMED I WAS DUE FOR AN OIL CHANGE. I GOT THE OIL CHANGE AND THE PROBLEM STILL GOT WORSE. I WOULD DRIVE 5 BLOCKS DOWN THE ROAD (HIGHWAY OR CITY STREET) AND MY CAR WOULD TELL ME THAT THE TRANSMISSION WAS OVER HEATING AND TO PULL OVER SAFELY. IF I TRIED TO GO UPHILL WHILE DRIVING, MY CAR WOULD JUST NOT HAVE ENOUGH POWER TO MAKE IT AND WOULD JUST ROLL BACKWARDS NO MATTER HOW MUCH GAS I GAVE IT. I TOOK THE CAR IN FOR 2 RECALLS, THINKING MAYBE ONE OF THEM WAS CAUSING THE ISSUE. PROBLEM STILL PERSISTED AFTER THOSE WERE FIXED. I ALSO REPLACED THE TCM AND HAD IT PROGRAMMED TO NO AVAIL. NOW FORD IS TELLING ME IT'S AN ISSUE INSIDE MY TRANSMISSION. I BELIEVE MY CAR IS FINALLY CATCHING UP AND HAVING THE ISSUES ALL THE OTHER FORD FOCUS/ FIESTAS WITH THE DCT WE'RE HAVING. BUT OF COURSE MY CAR DIDN'T START TO HAVE ISSUES UNTIL AFTER THE WARRANTIED MILEAGE. THE FORD DEALERSHIP HAS BEEN ABSOLUTELY NO HELP. NOT A SINGLE MENTION OF THE FACT THAT ALL FOCUS' FROM 2012-2014 OR SO HAVE HAD THE SAME ISSUES

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.

MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.