Page 20 of 76 · complaints 951–1,000 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Aug 31, 201990,000 milesAZ

ELECTRONIC STEERING FAILED CAR WENT INTO SAFETY MODE. THIS SEEMS TO HAPPEN ALOT WHY IS THERE NO RECALL FOR THIS WAS DRIVING DOWN THE ROAD AND STEERING FAILED THANKFULLY ONLY GOING 35 OR THIS COULD HAVE BEEN CATASTROPHIC

Power Train
Filed Aug 30, 201978,949 milesPA

"TAKATA RECALL" WHEN ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, I PUT MY CAR IN THE REVERSE GEAR HOWEVER NOTHING HAPPENED. I TRIED SEVERAL TIMES, PRESSING ON THE GAS PEDAL BUT THE CAR WOULD ONLY BACK UP SLIGHTLY. AFTER SOME TIME I WAS ABLE TO SLOWLY BACK OUT AND SHIFT INTO DRIVE. WHEN I WAS IN DRIVE, THE CAR WAS MOVING VERY SLOWLY AND JERKING AS I WAS IN MOTION. I WAS ABLE TO GET TO A LOCAL GARAGE TO HAVE MY VEHICLE CHECKED OUT. THE GARAGE COMMUNICATED THAT THEY COULD NOT GET THE CAR TO DRIVE AT ALL. THEY TRIED DRIVING IT IN REVERSE AS WELL AS FORWARD.

Visibility/Wiper
Filed Aug 30, 201970,000 milesNY

INOPERATIVE PASSENGER SIDE WINDSHIELD WIPER. SAME AS NHTSA CAMPAIGN ID NUMBER : 12V149000

Electrical System
Filed Aug 29, 201948,000 milesFL

RADIO HAS WENT OUT AND NOW LIGHTS HAVE BECOME DIM ON THE DASHBOARD. RADIO IS COMPLETELY OFF BUT STILL HEARING STATIC NOISE THROUGH THE SPEAKERS.

Engine
Filed Aug 29, 2019109,000 milesOH

ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.

Structure › Body
Filed Aug 27, 201973,000 milesTX

SPRING CLIP BROKE POST RECALL REPLACEMENT 2012 FORD FOCUS REAR DRIVER DOOR. CAR WAS STATIONARY WHEN FIRST NOTICED ISSUE. DOOR WILL NOT LATCH CLOSED NOR ALLOW OTHER CAR DOORS TO BE LOCKED. POSES SAFETY RISK TO CHILDREN IN BACK SEAT AND PROTECTION RISK TO CAR THEFT.

Engine
Filed Aug 27, 2019125,000 milesSC

TAKATA RECALL MY 2012 FORD FOCUS IS HAVING TRANSMISSION ISSUES. I CAN NOT DRIVE OVER 60 IN MY VEHICLE AND I AM NOT THE ONLY ONE WITH THIS ISSUE. I HAVE READ REPORTS AND CALLED FORD AND NO ONE WILL TAKE A LOOK INTO THIS. IT HAS CAUSED ME TO HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY AND THE CAR WILL SMOKE AND OVER HEAT. I AM NOT ABLE TO CUT THE CAR ON FOR 10 MINS AND ALL OF MY DASHBOARD LIGHTS APPEAR. IT HAS BEEN THIS WAY FOR THE PAST 4 MONTHS. I HAVE HAD TO GET A NEW FORM OF TRANSPORTATION BECAUSE OF IT. CAN SOMEONE PLEASE LOOK INTO THIS.

Electrical System
Filed Aug 26, 2019100,000 milesOR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Unknown or Other
Filed Aug 26, 201950 milesAR

MY CAR SHUTS OFF OR STALLS WHILE DRIVING, GAS INDICATOR IS NOT ACCURATE, I CAN SMELL FUEL FOR A LONG TIME AFTER I FILL UP, THE TRANSMISSION IS NOT SMOOTH AT ALL, IT JERKS AND SHAKES, WIPER FLUID IS FULL BUT IT WON'T RELEASE.

Steering
Filed Aug 26, 2019100,000 milesNH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED, THE POWER ASSIST STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. MCFARLAND FORD SALES INC (LOCATED AT 151 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-5953) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: CAS-24090379 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Aug 26, 201985,000 milesTX

2012 FORD FOCUS REPEATEDLY JERKS UPON ACCELERATION. STALLS ON HOT DAYS AFTER EXTENDED OPERATION, DASH WARNING SAYS "TRANSMISSION OVERHEATING, PULL OVER FOR FIVE MINUTES". WILL NOT CLIMB HILLS WITHOUT ENGINE RACING, OFTEN QUITS ON UPHILL ROADS, OR WILL NOT KEEP UP SPEED. TRANSMISSION QUIT ENTIRELY ON MAY 20, 2019 IN TOWN OF EAGER, AZ, WITH MY DAUGHTER DRIVING IT ON HER WAY HOME FROM COLLEGE. WAS ABLE TO HAVE HER FOLLOW ME BACK TO EL PASO. CAR HAS CONTINUED TO STOP DUE TO TRANSMISSION ISSUE JUST DRIVING AROUND EL PASO CITY LIMITS. CAR TRANSMISSION WAS SERVICED TWICE IN 2016 AT FORD DEALERSHIP AT OWNER'S EXPENSE.

Fuel/Propulsion System
Filed Aug 23, 2019160,000 milesTX

CAR WILL START TO SHUDDER WHEN ACCELERATING AFTER COMING TO A STOP (EX. STOP SIGN/LIGHT). VEHICLE WONT START AFTER PUMPING GAS. FUEL GAUGE SEEMS TO BE OFF EVEN AFTER A RECALL WAS DONE. WHEN ACCELERATING RPM WILL GO UP BUT THE CAR WONT ACCELERATE.

Engine
Filed Aug 23, 2019120,000 milesAZ

AFTER PURCHASING THE CAR, IT STARED TO HAVE TRANSMISSION ISSUES. TOOK IT TO REPAIR SHOP. THEY REWORKED THE FRONT END AND TRANSMISSION. THE COMPUTERS ON BOTH THE FRONT END AND TRANSMISSION FAILED TO SYNC TOGETHER. THIS CAUSED A TOTAL FAILURE OF THE TRANSMISSION. I HAD THE TRANSMISSION REPLACED ONLY TO HAVE IT FAIL FOUR MONTHS LATER. THE CAR STARTED TO JERK, JUMP FORWARD AND THEN STOPPED MOVING. THE ENGINE WAS RACING BUT THE TRANSMISSION DID NOT WORK. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION AND THANKFULLY HAD PEOPLE HELP ME PUSH IT OUT OF THE ROAD. IT'S BACK AT THE REPAIR SHOP, AGAIN ITS THE TRANSMISSION MODULE AND TRANSMISSION. !

Unknown or Other
Filed Aug 22, 2019FL

THE DRIVER'S DOOR IS KEEP ON OPENING WHILE IN MOTION SO I HAVE TO REALLY HOLD ON TIGHT WITH THE DOOR WHILE DRIVING. I THINK BECAUSE THE LATCHKEY/LOCK BROKE OR SOMETHING... I'VE ALREADY GO TO FORD FOR THIS ONE BUT THEY SAID IT'S NOT ON THEIR RECALL LIST...

Power Train
Filed Aug 21, 2019115,000 milesNV

WAS DRIVING HOME ON A FAIRLY BUSY STREET THEN SUDDENLY VEHICLE RANDOMLY STARTED TO JERK AND KICK WHILE ACCELERATING. WHEN ACCELERATING IN DRIVE, THE CAR WAS STUCK IN NEUTRAL AND THEN SUDDENLY JOLTED AND WENT TO FIRST GEAR THEN SECOND AND THEN BACK TO FIRST ALL IN A SPAN OF 20 SECONDS. THE RPM WAS ERRADICT AND RISED AND DROPPED DRAMATICALLY. COMING TO A STOP, THE CAR WOULD HESITATE AND CONTINUE TO MOVE FORWARD DESPITE BRAKING SO I HAD TO KEEP A WIDE DISTANCE FROM THE VEHICLE IN FRONT OF ME FOR FEAR THAT THE CAR WILL LUNGE FORWARD UPON ACCELERATING OR TRYING TO STOP. I HAD TO DRIVE LESS THAN 20 MPH, ANY HIGHER AND THE CAR WAS KICKING AND JOLTING.

Steering
Filed Aug 21, 2019136,000 milesWV

THE ELECTRIC-ASSIST POWER STEERING HAS BEGUN TO FAIL. RANDOMLY WHEN I START THE CAR AND I GET AN ALERT ON THE DASH ABOUT THE POWER STEERING SYSTEM ALONG WITH THE ORANGE SAFETY ALERT ICON. THE CAR HAS NO POWER STEERING AT ALL. I TURN THE CAR OFF AND THEN RESTART. USUALLY, THIS CLEARS THE ERROR AND BRINGS THE POWER STEERING BACK ONLINE. I HAVE OCCASIONALLY HAD TO RESTART THE CAR MORE THAN ONCE. THIS HAS ALSO HAPPENED TO MY HUSBAND WHILE DRIVING. WE HAD TO PULL OVER AND HE RESTARTED THE CAR MULTIPLE TIMES TO GET THE POWER STEERING BACK ONLINE. IT IS INCREASING IN FREQUENCY AND IS TO THE POINT WE HAVE AN APPOINTMENT FOR THE FIX WHICH WILL COST US OVER $2500.

Electrical System
Filed Aug 21, 2019140,000 milesNC

I BOUGHT MY VEHICLE IN 2015. 2 MONTHS AFTER I BOUGHT THE CAR I WAS DRIVING ON THE HIGHWAY AND THE CAR SHUTS OFF. IT WAS TOWED AND FIXED BY FORD STATING THERE WAS A RECALL FOR THE COMPUTER SYSTEM. AS TIME WENT ON THE VEHICLE WOULD STALL AND JERK SWITCHING OUT OF GEARS. WHEN I TOOK IT TO FORD THEY STATED I NEEDED A NEW TRANSMISSION BUT IT WASN'T THE PART COVERED UNDER THE WARRANTY. IN OCTOBER I WAS DRIVING AND THE INDICATOR COMES ON STATING TRANSMISSION HOT. THE CAR FROM THERE WOULD NOT REVERSE. I WAS IN A DIFFERENT STATE ON VACATION AND HAD TO TAKE THE VEHICLE TO A LOCAL SHOP DUE TO FORD NOT BEING ABLE TO SEE THE CAR FOR A WEEK. IT WAS STATED THE VEHICLES TRANSMISSION WAS GONE AND I WOULD NEED A NEW ONE. I SPENT OVER $1900 ON A REBUILT TRANSMISSION ONLY FOR THE CAR TO STILL BE SLIPPING IN AND OUT OF GEARS. IF I AM MAKING A TURN THE CAR STALLS AND JERKS BEFORE IT PICKS UP.

Steering
Filed Aug 21, 2019179,629 milesIL

UPON STARTING UP MY VEHICLE IMMEDIATELY ON THE DASH DISPLAY IT SAID 'STEERING ASSIST FAULT SERVICE REQ'D' I AM NOT ABLE TO MOVE THE WHEEL OR DRIVE MY CAR WHATSOEVER. THE CAR IS USUALLY OKAY TO DRIVE ONCE RESTARTED, BUT THIS TIME IT WON'T GO AWAY THE FIRST TIME IT HAPPENED WAS WHEN I JUST TOOK OFF FROM THE CURB AND WAS DRIVING FINE BUT WHEN I WENT TO TAKE A RIGHT TURN THE SAME PROMPT APPEARED AND THE STEERING WENT OUT COMPLETELY. LUCKILY I WAS ON A SIDE STREET SO I WAS ABLE TO RESTART MY CAR AND MOVE IT.

Electronic Stability Control (esc)
Filed Aug 21, 2019103,000 milesNY

MOST ABILITY TO STEER. WHEEL LOCKED WHILE DRIVING.

Steering
Filed Aug 21, 2019136,000 milesSC

POWER STEERING JUST RANDOMLY GOES OUT WHICH COULD CAUSE A WRECK BECAUSE IT IS HARD OR IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN THIS HAPPENS. ESPECIALLY IF YOU ARE ON THE INTERSTATE AND YOU ALL OF A SUDDEN HAVE TO SLOW DOWN AND TRY AND GET OUT OF THE WAY TO THE SHOULDER. THERE SHOULD BE A RECALL FOR THIS. I HAVE SEEN PLENTY OF COMPLAINTS ABOUT THIS SAME ISSUE.

Steering
Filed Aug 20, 201989,000 milesIA

POWER STEERING LOCKS UP INTERMITTENTLY - EVEN WHEN DRIVING AND IT HAS HAPPENED NUMEROUS TIMES. SO FAR IT HAS ONLY HAPPENED AT SPEEDS OF LESS THAN 45MPH. THE LIGHTS COME ON, THE POWER STEERING NO LONGER WORKS BUT IF YOU SHUT THE CAR OFF, WAIT A MINUTE AND START BACK UP IT WORKS FINE.

Electrical System
Filed Aug 20, 2019114,175 milesTN

THE TRANSMISSION FEELS LIKE IT SLIPPING. AND IT RAKES TIME TO CHANGE GEARS SOMETIME THE CAR BLINKS HILL START ASSISTANCE UNAVAILABLE AND IT KEEPS RESEATING THE MPG MILLAGE AND TRIP TIMER. THIS MORNING WHEN I LOCKED MY CAR IT WAS LIKE A DOOR WAS OPEN BUT I CHECKED ALL THE DOORS AND THEY WAS LOCKED

Steering
Filed Aug 20, 2019WA

RECENTLY ON MULTIPLE OCCASIONS WHEN I START MY CAR I HAVE NO STEERING AND I SEE A WARNING MESSAGE COME UP ON THE DASH THAT THE STEERING IS NOT FUNCTIONAL. WHEN I TURN THE IGNITION OFF AND RESTART, IT SEEMS TO WORK PROPERLY AGAIN. I AM SCARED THAT I AM GOING TO LOSE MY STEERING WHILE DRIVING.

Steering
Filed Aug 19, 201977,000 milesNV

TAKATA RECALL. I WAS LEAVING THE STORE WHEN MY STEERING LOCKED UP OUT OF NOWHERE. LUCKILY I WAS ABLE TO PULL BACK INTO MY PARKING SPOT AND PARK, INSTEAD OF MY 7 YEAR OLD AND I DRIVING ON A BUSY ROAD AND CRASHING. I HAVE SEEN 1000'S OF THE SAME COMPLAINTS FROM OTHER DRIVERS AS WELL. THIS IS VERY DANGEROUS AND WILL CAUSE ACCIDENTS FOR PEOPLE DRIVING AND CAN NOT TURN THE WHEEL ONCE IT LOCKS LIKE MYSELF. THIS NEEDS TO BE RECALLED ASAP BEFORE LIVES ARE LOST!

Power Train
Filed Aug 19, 201980,000 milesCA

THIS CAR IS MY DAILY DRIVER, IT STILL ROLLS BACK ON AN INCLINE AND HESITATES ON TAKE OFF AND ACCELERATION.

Power Train
Filed Aug 19, 201975,000 milesCA

GOT THE FUEL SYSTEM RECALL LAST WEEK AND FORD SENT THE DEALERSHIP THE WRONG SOFTWARE. CAR IS PARKED IN GARAGE, SCARED IT ILL OVERHEAT AND LEAVE US STRANDED.

Fuel/Propulsion System
Filed Aug 17, 2019WI

THIS CAR ALSO HAS THAT TERRIBLE TRANSMISSION, MINE REPLACED FOUR TIMES THE FUEL FLAPS BOTH GET STUCK AND IT FLOODS, WON'T START PROBLEMS WITH TIRE LUG NUTS, TWO PIECE DESIGN? WHO DESIGNED ME WHAT A PIECE!

Electrical System
Filed Aug 16, 2019113,000 milesTX

STEERING WHEEL WOULDN'T TURN AFTER STARTING UP MY 2012 FORD FOCUS SE. I TURNED THE CAR OFF AND BACK ON AGAIN, AND THE STEERING WHEEL TURNED AS IT SHOULD. HOWEVER, THE NEXT DAY IT DID IT AGAIN. I IMMEDIATELY TOOK IT INTO THE DEALERSHIP AND WAS INFORMED THE ELECTRONIC RACK AND PINION NEEDED TO BE REPLACED. THIS IS APPARENTLY A VERY COMMON ISSUE (THERE ARE HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE), YET NO RECALL FROM FORD. DISCOURAGING.

Engine
Filed Aug 16, 2019164,800 milesOK

ACCELERATING FROM A STOP, SUDDENLY CHECK ENGINE LIGHT CAME ON, ENGINE RPM'S RACE WITH NO VEHICLE SPEED INCREASE.

Engine
Filed Aug 16, 201925,069 milesCA

SHUDDERING FELT WHEN LEAVING A STOP SIGN; SHAKING ON ACCELERATION

Engine
Filed Aug 15, 201961,423 milesOR

FORD IS KNOWINGLY SELLING LEMON TRANSMISSIONS AND "FIXING" THEM. WHEN THE FIX ISNT WORKING THEN THE BLAME IS PLACED ON CONSUMER. THIS NEEDS TO STOP.

Power Train
Filed Aug 15, 201985,000 milesCA

MY WARRANTY EXPIRED AND I AM STILL EXPERIENCING CONSTANT SHUDDERING AND STALLING.

Engine
Filed Aug 15, 201929,977 milesCA

CONSISTENT OIL LEAK; TRANSMISSION LAGGING ON SHIFTS WHEN STARTING OUT FROM STOPS; TRANSMISSION NOT SHIFTING PROPERLY

Electronic Stability Control (esc)
Filed Aug 14, 2019111,000 milesLA

CAR SUDDENLY LOSES ALL POWER WHILE DRIVING DOWN THE ROAD AND COMPLETELY SHUTS DOWN, LOSES ALL POWER FOR ABOUT 15 MIN TO HOUR AND THE WILL SUDDENLY START UP AGAIN

Engine
Filed Aug 14, 2019124,530 milesMO

MY CAR HAS, SINCE THE TIME I BOUGHT IT, STUTTERED RANDOMLY WHEN ACCELERATING. THIS HAS CAUSED ISSUES WHERE MERGING INTO TRAFFIC FROM A STOP CAN BE UNRELIABLE, CAUSING ME TO FAIL TO ENTER TRAFFIC AT THE EXPECTED SPEED AND CAUSING INCREASED RISK FOR A COLLISION. I THINK IT MIGHT BE A TRANSMISSION, SINCE IT FEELS LIKE A GEAR IS SLIPPING. EVENTUALLY, THROUGH THE STUTTERING, I WILL GAIN ENOUGH SPEED TO WHERE IT STOPS BEING AN ISSUE. (POSSIBLY WHEN ENTERING THE NEXT GEAR)

Power Train
Filed Aug 14, 2019114,000 milesAL

WHILE TRAVELING ON CITY STREETS AND ON THE INTERSTATE THE VEHICLE EXPERIENCES LOSS OF POWER, SHIFTING ISSUES AND INABILITY TO ACCELERATE IN TRAFFIC CREATING AN UNSAFE CONDITION WHILE TRAVELING ON ROADWAYS

Engine
Filed Aug 14, 201983,550 milesMD

HAD 2 ISSUES WITH DUAL-CLUTCH TRANSMISSION SINCE BUYING THE VEHICLE. CLUTCH WAS REPLACED ON MAY 13TH, 2019 FOR MY 2012 FORD FOCUS. I WAS STUCK ON THE HIGHWAY TWICE FOR THIS OCCURRENCE WITH THE VEHICLE JERKING WHILE IN MOTION THEN THE "CHECK ENGINE" LIGHT COMING ON AND THE CAR STALLING OUT. THE VEHICLE THEN CAME TO A STOP AND COULD NOT BE RESTARTED. THE COST OF THE REPAIR WAS 2667.46 DOLLARS TO REPLACE THE CLUTCH. THE PREVIOUS TIME WAS DUE TO A PROBLEM WITH THE TRANSMISSION CONTROL MODULE BUT WAS FIXED WITH NO ISSUES.

Unknown or Other
Filed Aug 13, 201977,210 milesCA

MY TRANSMISSION HAS BEEN WORKED ON 3 TIMES NOW. IT'S BEEN A BURNT CLUTCH TWICE AND THE THIRD WAS A RECALL THEY FIXED ON THE TRANSMISSION. AND NOW FOR A 4TH TIME, I NEED TO TAKE MY CAR IN TO BE WORKED ON BECAUSE OF THE TRANSMISSION. MY CAR WON'T GO IN REVERSE. SOMETIMES IT WILL BEGIN TO GO FORWARD INSTEAD OF BACKWARDS. WHEN I PUT MY CAR IN REVERSE FROM PARK, I CAN HEAR THE GEARS GRIND. THE CAR SHUDDERS AND JERKS LIKE IT USUALLY DOES. BUT INSTEAD OF THE TRANSMISSION FAILURE LIGHT COMING LIKE IT DID THE FIRST THREE TIMES, NOW THE ENGINE LIGHT TURNS ON BUT I KNOW THIS IS THE TRANSMISSION BECAUSE IT'S HAPPENED 3 TIMES BEFORE. EACH TIME MY CAR HAS BROKE DOWN BECAUSE OF THE TRANSMISSION, I WAS ON POPULATED ROADS AND I COULD HAVE EASILY BEEN IN A CAR ACCIDENT.

Steering
Filed Aug 12, 2019114,000 milesMD

FAILURE OF THE ELECTRONIC POWER ASSISTED STEERING (EPAS). THE SYSTEM HAS TO BE REPLACED AT A COST OF $3K. THE STEERING COMPLETELY FAILED MAKING DRIVING NOT POSSIBLE. THE SYSTEM HAS BEEN GOING IN AN OUT OF SERVICE. UPON START UP IT WOULD NOT WORK AND THEN BEGIN WORKING A SHORT TIME LATER. FINALLY IT HAS COMPLETELY FAILED. THE FORD DEALER SAYS THAT ALTHOUGH THIS IS A KNOWN SAFETY DEFECT, IT IS NOT BEING RECALLED.

Power Train
Filed Aug 12, 2019110,000 milesMI

FOUR TRANSMISSION FIXES FOR CLUTCH ASSEMBLY DUE TO SHUDDERING AND ONE COMPLETE BREAKDOWN. ONE FIX FOR LOSING ACCELERATION WHILE TURNING LEFT AT TRAFFIC LIGHT.

Power Train
Filed Aug 12, 201986,200 milesAZ

2012 FOCUS TRANSMISSION - LOSS OF ENGAGEMENT WHILE DRIVING ON TO FREEWAY, SHIFTED INTO NEUTRAL CAUSING A NEAR ACCIDENT TOWED IN 3 TIMES FOR REPAIRS - AUTHORIZED FORD DEALER UNABLE TO REPAIR TRANSMISSION - FILED TWO CLAIMS WITH FORD MOTOR CO -THE LETTER WE RECEIVED AT TIME OF PURCHASE DATED AUGUST 2014 STATED " WE ARE COMMITTED TO BUILDING HIGH QUALITY, DEPENDABLE PRODUCTS". THIS IS A WELL DOCUMENTED DEFECTIVE TRANSMISSION AND FORD IS DENYING ANY ASSISTANCE! OUR FOCUS IS CANNOT BE REPAIRED AND HAS BEEN AT LARRY MILLER FORD FOR 8 MONTHS. PLEASE HOLD FORD ACCOUNTABLE AND ISSUE A RECALL. THANK YOU.

Engine
Filed Aug 10, 2019KS

MY TRANSMISSION ORE SLIPPING IN FIRST GARE, I HAVE HAD IT IN THE SHOP THREE TIMES, AFTER ABOUT THREE MONTHS IT START SLIPPING AGAIN. IT'S DOING IT NOW. PLEASE CHECK FOR ALL OF MY RECALL ARE COMPLETE.

Steering
Filed Aug 8, 201946,000 milesLA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO MATT BOWERS FORD (LOCATED AT 3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JS

Steering
Filed Aug 7, 2019103,170 milesAZ

POWER STEERING GETS VERY STIFF WHEN STARTING CAR. WAS INTERMITTENT BUT RECENTLY MORE FREQUENT.

Power Train
Filed Aug 7, 201920 milesOH

THE TRANSMISSION SHUDDERS AND FREQUENTLY DOES NOT SHIFT PROPERLY (AUTOMATIC TRANSMISSION) AND HAS EVEN FAILED TO APPLY POWER WHEN PULLING INTO TRAFFIC RISKING A COLLISION BY NOT ACCELERATING PROPERLY. THE TRANSMISSION ALSO FAILED ONCE WHILE ON A HILL CAUSING ME TO ROLL BACKWARDS AND NEARLY CAUSED A COLLISION WITH THE VEHICLE BEHIND ME. AFTER I HIT THE BRAKES TO STOP THE REARWARD ROLL, I TRIED TO ACCELERATE AND THE ENGINE JUST REVVED UNTIL THE TRANSMISSION SLAMMED VIOLENTLY INTO GEAR. THESE ISSUES HAVE BEEN PRESENT FROM DAY ONE OF OWNING THIS VEHICLE BUT THE DEALERSHIP AND FORD INSISTED THAT THIS WAS HOW IT WAS SUPPOSED TO FUNCTION.

Fuel/Propulsion System
Filed Aug 7, 2019139,000 milesKY

MY CAR WAS A LITTLE LESS THAN HALF FULL WITH GAS, WENT TO FILL IT UP BECAUSE I WAS TRAVELING ABOUT 45 MIN AWAY. AFTER I FILLED IT UP, TRIED TO START CAR AND WOULD NOT TURN OVER. TOOK SOMEONE ELSE'S CAR OUT OF TOWN, CAME BACK AND IT TURNED ON FINE. THEN EVERYTIME I WOULD GET GAS, IT WOULD NOT TURN OVER, WOULD HAVE TO PUMP THE GAS. LIVE WHERE I HAD TO PARK ON A HILL, ONCE I TRIED TO START THE CAR, WOULD NOT START. THE GAS WAS LOW, BUT NOT EMPTY. I HAD ENOUGH FOR THE CAR TO START BUT IT WON'T. SAW THERE WAS A RECALL WITH THESE EXACT SAME SYMPTOMS BUT SAID THAT MY VIN NUMBER WAS NOT EFFECTED.

Power Train
Filed Aug 6, 201980,000 milesRI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR WHEN ATTEMPTING TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (POWER TRAIN) REGARDING A STUCK CANISTER PURGE VALVE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR THE SAME FAILURE. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT IN TWO WEEKS WITH TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Aug 6, 2019122,424 milesCA

WHENEVER WEATHER IS ABOVE 75 DEGREES, THE CHECK ENGINE LIGHT GOES ON AND THE VEHICLE STARTS GOING UP AND DOWN IN RPM, USUALLY GOING DOWN TO 500 RPM WHILE STATIONARY. AT RANDOM TIMES, IT WOULD GO UP TO 4000 RPM WITH JUST A SHORT ACCELERATION WHILE IN AN INTERSECTION. DURING ONE HOT DAY LAST SATURDAY (8/27/19), IT WAS ABOVE 85 DEGREES AND THE CAR WOULD NOT EVEN REVERSE WHEN I WAS AT A DEAD END OF BERKELEY. I HAD TO WAIT FOR MY CAR TO COOL DOWN BEFORE IT EVENTUALLY STARTED REVERSING AGAIN. I ALREADY HAD MY CLUTCH REPLACED 2 YEARS AGO DUE TO ANOTHER RECALL ON THE CAR, BUT NOW THIS CLUTCH HAS FAILED ME. I WENT TO THE FORD DEALERSHIP AND AFTER THEIR REPAIR SPECIALIST INSPECTED MY CAR (WHICH WILL COST ME $200), THEY CONFIRMED THE CLUTCH IS NO LONGER WORKING. MY 2012 FORD FOCUS IS OUT OF ITS 7 YEAR EXTENDED WARRANTY, SO THEY QUOTED ME $3,300 TO HAVE THIS CLUTCH REPLACED. I REFUSED TO PAY THIS AND THEY TOLD ME TO CALL THE FORD CUSTOMER RELATIONSHIP CENTER AT 1-800-392-3673. THEY SAID I CAN COMPLAIN, BUT THEY LIKELY WILL NOT HELP ME. THIS IS THE 4TH TIME I HAVE BEEN AT THIS DEALERSHIP FOR REPAIRS AND THE OTHER 3 TIMES WAS DUE TO A RECALL ISSUE. I SPOKE WITH THE CUSTOMER RELATIONSHIP CENTER AND EXPLAINED MY SITUATION. UNFORTUNATELY, THEY CANNOT REPAIR THIS CLUTCH FOR FREE SINCE ITS NO LONGER UNDER WARRANTY. WHAT THE CUSTOMER REP (APRIL) SUGGESTED TO DO WAS TO KEEP MY RECEIPTS FOR THE REPAIR AND HOPEFULLY FORD MIGHT COME WITH A RECALL WHERE THEY CAN REIMBURSE ME FOR THE REPAIRS. I WANTED

Steering
Filed Aug 5, 201978,000 milesTX

STEERING ASSIST FAULT WARNING AND POWER STEERING LOCKS UP. CAR LEFT ME STRANDED WITH MY 2 KIDS. AFTER STARTING THE CAR, POWER STEERING ASSIST FAULT LIGHT POPS UP AND STEERING IS LOCKED. RESTARTED AND IT FIXED. WENT TO MY NEXT LOCATION AND STARTED THE CAR AND NO STEERING WHATSOEVER. THANK GOODNESS I WAS NOT DRIVING ON THE FREEWAY WHEN THE STEERING WENT OUT. FORD SHOULD BE OBLIGATED TO FIX THIS DANGEROUS ISSUE.

Electrical System
Filed Aug 5, 201942,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK, RESTART THE VEHICLE, AND DRIVE TO HER DESTINATION. LATER THE SAME DAY, WHILE DRIVING UP A HILL, THE VEHICLE BEGAN TO HESITATE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V212000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LEXUS OF DAYTON (LOCATED AT 1777 LYONS RD, DAYTON, OH 45458, (937) 438-7455), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →