2012 Ford Focus complaints

MY CAR BEGAN MAKING REALLY LOUD HUMMING THAT GOT LOUDER AS I DROVE FASTER. ON OCCASION I WOULD FEEL IT 'SLIP' AT HIGH SPEEDS BUT I KNEW IT WASN'T THE TRANSMISSION. IT TURNED OUT THAT ALL 4 SETS OF THE WHEEL BEARINGS WERE LOCKING UP . BECAUSE THE BEARINGS ARE SUPPOSED TO BE IN A SEALED ENVIRONMENT THEY SHOULDN'T HAVE BEEN EXPOSED TO THE ELEMENTS FOR ONE, AND I HAD TO REPLACE THE ENTIRE WHEEL HUB FOR ALL 4 SINCE THE BEARINGS ALONE ARE NOT SERVICEABLE.

MY CAR EXPERIENCES STALLED AND DIFIFFICULTY TRANSITIONING TO START AT STOPLIGHTS. IT STALLS WHEN I PUT GAS IN, AS WELL.

VEHICLE PURCHASED AUGUST 30, 2012. TWO RECALLS FOR POWER SHIFT SIX SPEED AUTO TRANS,CLUTCH SHUDDER. TAKEN IN BOTH TIMES IN ACCORDANCE WITH WARRANTY AND RECALL INSTRUCTIONS. IN BOTH INSTANCES VEHICLE WAS NEVER FIXED BASED ON SAFETY CODES AND INSTRUCTIONS. CONTACTED FORD MOTOR AND DEALERSHIP. IN BOTH INSTANCES COMPLIANCE WAS REFUSED. LAST BREAKDOWN, JAN. 2020, REGARDING RECALL WAS DENIED DUE TO CLAIMS THAT VEHICLE WAS NOT PROPERLY WARRANTED. TOOK VEHICLE TO DEALER FOR RECALL ISSUE AGAIN, AND WAS TOLD VEHICLE WAS NOT WARRANTED FOR CLUTCH AND UNSAFE TO OPERATE. I BELIEVE THE VEHICLE WAS NEVER SAFE TO DRIVE! THEREFORE, NOT ONLY DO I NOT HAVE THE FUNDS TO FIX THE ORIGINAL RECALL, BUT I DO NOT HAVE ANY VEHICLE OR ACCESS TO A VEHICLE. RECALLS ARE NOT EVER TO BE THE RESPONSIBILITY OF THE CONSUMER, ESPECIALLY WHEN VEHICLE WAS NOT PROPERLY BROUGHT UP TO CODES AND STANDARDS IN THE FIRST PLACE. ALL ATTEMPTS TO NEGOTIATE A CIVIL OUTCOME HAVE FAILED, AND NOW FORD HAS COMPLETELY LOCKED ME OUT OF ALL ACCESS TO ANY REPS. AND/OR UPPERS AUTHORITY SUPERVISORS, THUS FORCING ME TO FILE THIS COMPLAINT, WHICH I HOPE RESOLVES THIS ISSUE AND PREVENTS ME FROM OBTAINING LEGAL REPRESENTATION. AS A SIDE NOTE, IF FORD OR WOLTZ AND WIND REFUSES TO MAKE THIS WRONG, RIGHT - I WILL ALSO BE MOVING FORWARD TO THE ATTY GENERAL AS WELL AS CONSUMER AFFAIRS. I THOUGHT IT WAS ONLY FAIR TO BOTH PARTIES (INCLUDING YOURSELF) TO LET YOU KNOW ALL COPIES FROM THIS AND ANY OTHER DECISIONS AND/OR CORRESPONDENCE WILL BE COPIED

THE ISSUE I HAVE IS WITH COMMUNICATION FROM THE MANUFACTURER. FORD HAS COMPLIED WITH THE LAW AND SENT ME A HARD COPY LETTER IN THE MAIL. HOWEVER, THEIR ONLINE COMMUNICATION IS NOT AS GOOD AND IS DOWNRIGHT MISLEADING. WHILE LOGGED INTO THEIR WEBSITE, YOU CAN ACCESS A RECALL PORTAL AND SEE IF YOUR VEHICLE HAS ANY OPEN RECALLS. CURRENTLY, THE INFORMATION ON THIS PART OF THEIR WEBSITE IS FALSE. AS YOU CAN SEE FROM THE FIRST PHOTO, THE FORD WEBSITE CLAIMS I HAVE NO OPEN RECALLS. THIS INFORMATION IS NOT CORRECT AND IS CONTRADICTED BY FORD'S OWN HARD COPY LETTER THEY MAILED TO ME. IN THE SECOND PHOTO YOU CAN SEE THAT THE NHTSA WEBSITE ALSO CONTRADICTS THE FORD WEBSITE. CONSIDERING THAT MOST PEOPLE USE ONLINE AND DIGITAL SERVICES MORE FREQUENTLY THAN PHYSICAL MAIL, IT IS VERY IMPORTATION THIS INFORMATION IS UP-TO-DATE. AS I SAID BEFORE, FORD DID COMPLY WITH THE LAW BY SENDING ME A LETTER IN THE MAIL. HOWEVER, THEY FAILED TO KEEP WITH THE SPIRIT OF THE LAW BY NOT UPDATING THEIR WEBSITE. THIS MAY BE AN ATTEMPT TO PURPOSEFULLY MISLEAD CONSUMERS INTO THINKING THERE IS NOTHING WRONG WITH THEIR VEHICLE. THIS TYPE OF INCORRECT INFORMATION, WHETHER DONE INTENTIONALLY OR INCOMPETENTLY, IS DANGEROUS TO THE PUBLIC. REGULATIONS SHOULD BE MODERNIZED TO REQUIRE MANUFACTURERS TO KEEP THEIR DIGITAL AND ONLINE INFORMATION AS UP-TO-DATE AS THEIR HARD COPY MAILINGS. THANK YOU.

I WAS ON THE FREEWAY WHEN MY DOOR (DRIVER SIDE) OPEN BY IT SELF, I PULLED OVER AND CHECKED THAT THE DOOR LOCK STOPPED LOCKING.NOW MY CAR IS PARKED ON THE STREET WITH THE DRIVER'S DOOR OPEN.

I OWN A 2012 FORD FOCUS SEL. AN ERROR CODE HAS COME UP FOR ABOUT 6 MONTHS WHEN STARTING THE CAR "STEERING ASSIST FAULT" IT WILL USUALLY GO AWAY BUT ON JAN 13TH 2020 I WAS LEAVING WORK AND IT WOULD NOT GO AWAY AND I COULD NOT MOVE MY CAR. THE ERROR REMAINED AND I HAD TO HAVE THE CAR TOWED BECAUSE I COULD NOT STEER THE CAR AT ALL. I AM ACTIVE DUTY MILITARY LIVING IN GERMANY ON ORDERS AND MY CAR IS NOW AT THE FORD GARAGE WITH A QUOTE OF 1,860 EURO TO FIX THE POWER STEERING. THIS IS UNACCEPTABLE THAT FORD HAS NOT RECOGNIZED THIS AS A NEED FOR A SAFETY RECALL AND CAR OWNERS ARE HAVING TO PAY THOUSANDS OF DOLLARS TO REPAIR THIS PART WHEN I HAVE BEEN TOLD BY MECHANICS IT IS DUE TO THE PART BEING PLACED IN AN INCORRECT PLACE CAUSING IT TO ERROR OUT. THIS IS A HUGE SAFETY ISSUE DUE TO THE ERROR HAPPENING WHILE DRIVING AS WELL, LEAVING YOU WITH NO CONTROL TO STEER THE CAR. I AM OUT THOUSANDS OF DOLLARS IN RENTAL FEES WHILE MY CAR HAS BEEN SITTING AT A GERMAN FORD DEALERSHIP WAITING FOR REPAIRS.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE LUG NUTS. *LD THE CONSUMER STATED THE LUG NUTS IN THE TIRES HAD SWOLLEN PREVENTING THE TIRES FROM BEING ROTATED*JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION WAS SLIPPING OUT OF GEARS, SHAKING AND SHORTER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EL CAJON FORD DEALER, (1595 E MAIN ST, EL CAJON, CA 92021, (619) 312-4107) AND WAS DIAGNOSED THAT THE DPS 6 AUTOMATIC TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH, THE VEHICLE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE CONTACT ALSO STATED THE VEHICLE ALSO JERKED. THE VEHICLE WAS TAKEN TO JORGENSEN FORD SALES (8333 MICHIGAN AVE, DETROIT, MI 48210 ). THE DEALER INDICATED THE TRANSMISSION FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO (PARRISH FORD DEALER, (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) AND WAS DIAGNOSED THAT THE DIAGNOSTIC TROUBLE CODE REPRESENTED A FAILURE WITH THE CLUTCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SOFTWARE UPDATED UNDER CUSTOMER SATISFACTION PROGRAM 15B22-19N07 WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT REPLACED AFTER CONTINUE TRANSMISSION FAILURE AS AUTHORIZED BY FORD DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 239,000. *DT*JB

WHEN IDLING - MY FORD FOCUS WILL OFTEN RANDOMLY ACCELERATE, AFTER A FEW MOMENTS IT THEN BOTTOMS OUT COMPLETELY, NEARLY STALLING. THIS ALSO HAPPENS WHEN I'M BRAKING INSTEAD OF DECELERATING IT WILL ACCELERATE AND JERK THE CAR TERRIBLY STRAINING THE BRAKES MAKING IT HARDER TO STOP.

HIGH RPMS DIED IN FLIGHT STALLING JERKING

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER FUEL FILL UP THE VEHICLE WOULD TAKE SEVERAL MINUTES TO BE STARTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT AFTER THE RECALL WAS REPAIRED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHEN YOU GO TO PULL OUT THE CAR WANTS TO JUMP AN STALL THEN U BE GOING DOWN THE ROAD SOME AN THE ENGINE LIGHT WILL COME ON AN THE TRANSMISSION DONT WANT TO GO OUT OF GEAR THE WAY IT SHOULD I HAVE A 7 MONTH OLD GRAND BABY AN IT SCARES ME TO DRIVE SOMETHING THATS SO DEFECTIVE. PLEASE RESPOND TO THIS. HAD IT CHECK AT FORS AN THEY STILL ANT FIXED IT

WIPERS JUST STOPPED WORKING WITH NO INDICATIONS OF ANY ISSUES. CHANGED FUSE AND NO CHANGE. I USED WIPERS ON MONDAY WHILE DRIVING AND TUESDAY MORNING WENT TO SPRAY WASHER FLUID TO CLEAN AND SPRAYER WORKED AND NO MOTION IN WIPERS. MY CAR WAS IN MY DRIVEWAY AT 94 BETHEL RIDGE ROAD

WHEN FIRST ACCELERATING FROM 0 MPH, THE CAR WILL STRUGGLE TO SHIFT OUT OF FIRST GEAR. IT CONSTANTLY JUMPS AND JERKS BETWEEN 10-20 MPH. IT FEELS LIKE SOMEONE WHO IS NEWLY LEARNING HOW TO DRIVE A STICK SHIFT IS SHIFTING THE CAR. AS AN AUTOMATIC, IT SHOULD NOT BE HAVING THESE PROBLEMS. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THE CAR. THE FIRST TIME THE COMPUTER HAD TO BE COMPLETELY REPLACED.

POWER STEERING MALFUNCTION. WARNING OCCURRED EACH TIME CAR WAS TURNED ON FOR THE FIRST TIME DURING THE DAY, BUT WOULD USUALLY RESET AND TURN OFF AFTER RESTARTING THE CAR WHILE STATIONARY. THIS HAPPENED FOR ABOUT SIX MONTHS WHEN THE POWER STEERING COMPLETELY WENT OUT. THE MECHANIC HAD SAID THIS HAS BEEN A FREQUENT PROBLEM FOR FORD FOCUS' AS THE POWER STEERING COLUMN HAS A BAD AND UNUSUAL SETUP THAT CAUSES THE WIRING TO OVERHEAT AND THUS RESULTING IN THE POWER STEERING TO NOT WORK.

I LITTLE WHILE AFTER I PURCHASED THIS CAR IN 2012, IT BEGAN SHUTTERING UPON ACCELERATION. I'VE REPORTED THIS TO THE DEALER SEVERAL TIMES. THEY RAN THEIR COMPUTER TEST WHICH CONFIRMS THERE IS A SHUDDER. HOWEVER, "IT IS NOT OCCURRING FREQUENTLY ENOUGH TO JUSTIFY FIXING IT" ACCORDING TO THE FORD CORPORATE OFFICE, WHO I SPOKE WITH LAST YEAR SOME TIME. IT CONTINUES TO HAPPEN AND I WOULD LIKE THEM TO FIX THIS PROBLEM THEY HAVE KNOWN IS AN ISSUE WITH THE FOCUS 2012. OR I WOULD ACCEPT FINANCIAL COMPENSATION TO BE PUT TOWARDS A SAFER AND MORE RELIABLE VEHICLE.

THE POWER STEERING IN MY CAR WENT OUT. WHILE I WAS LEAVING WORK MY CAR PROMPTED THE FOLLOWING MESSAGE "STEERING FAULT ASSIST" CAME ON AND MY POWER STEERING WENT OUT. I WAS VERY FORTUNATE TO BE ON A STRAIGHT RESIDENTIAL ROAD WHEN THIS OCCURRED. THE STEERING GEAR IN MY CAR NEEDED TO BE REPLACED. AFTER DOING FURTHER RESEARCH I FOUND THAT THIS IS A COMMON ISSUE WITH FORD CARS. SO MUCH SO THAT FORD HAS RECALLED FORD/LINCOLN MIDSIZE SEDANS FOR AN IDENTICAL ISSUE (RECALL NUMBER: 19V632000). IT IS INEXCUSABLE THAT FORD CONTINUOUSLY IGNORES THIS ISSUE FOR COMPACT CARS.

I WAS IN A LANE BEGINNING TO MERGE ONTO THE HIGHWAY. THIS CAR WAS TO MY LEFT AND DID NOT SEE ME IN THEIR BLIND SPOT TRYING TO MERGE RIGHT TOO EARLY. THE CAR BEHIND ME WAS FOLLOWING TOO CLOSE NOT ALLOWING ME TO BE ABLE TO SLAM ON MY BREAKS. IF MY HORN WORKED I COULD HAVE ALERTED THE DRIVER THAT A CAR WAS IN THEIR BLIND SPOT. LUCKILY NO ACCIDENT OCCURRED, BUT I'D RATHER ONE NOT HAPPEN PERIOD. MY HORN HAS BEEN GOING IN AND OUT FOR QUITE A WHILE. I HAVE CHANGED THE FUSE A NUMEROUS AMOUNT OF TIMES AND GOT THE PLUGS CHECKED. NO ONE CAN TELL ME WHAT IS WRONG. THIS CAR ALMOST HIT ME DUE TO THIS HORN ISSUE. ALSO, I CAN NOT PASS VEHICLE INSPECTION DUE TO MY HORN NOT WORKING AND THE SECURITY SOUND NOT SOUNDING WHEN IT IS BEING LOCKED.

WE HAVE A 2012 FORD FOCUS SFE, THE HIGH ECONOMY MODEL. THIS CAR EXHIBITS THE SAME SYMPTOMS DESCRIBED IN THE 'SOFT BRAKE PEDAL RECALL' ISSUED RECENTLY. THE BRAKE PEDAL CAN BE APPLIED DIRECTLY TO THE FLOOR, NOT RELIABLY STOPPING THE CAR. SOMETIME IT CAN BE PUMPED UP, SOMETIMES NOT. IN OCTOBER THE MASTER CYLINDER WAS REPLACED AT A COST OF $445.36 TO NO AVAIL. THEN THE ABS-ANTI SKID CONTROLLER BOX WAS REPLACED, AGAIN TO NO AVAIL. THEN THE REAR CALIPERS WERE REPLACED. ONCE MORE NO CURE. THE DEALER THEN APPLIED THE ENTIRE RECALL FIX. SO FAR IT HAS COST AN ADDITIONAL $1200+. THIS ISSUE HAS DRAGGED ON FOR THREE MONTHS WITH NO END IN SIGHT. MOST OF THE TIME THE CAR HAS BEEN AT THE DEALER. MY WIFE AND I BOTH AFRAID TO DRIVE OR BE A PASSENGER IN THIS CAR. IT'S FAR TOO DANGEROUS. STEP ON THE BRAKES AND SOMETIMES THEY WORK WELL, SOMETIMES THEY WORK WITH YOUR FOOT PRESSED TO THE FLOOR SLOWING THE CAR BUT NOT RELIABLY STOPPING IT. FRANKLY, THE DEALER HAS TRIED TO SOLVE THE PROBLEM WITH CONTINUOUS MESSAGES TO FORD CORPORATE WITH NO SATISFACTORY RESPONSE. AT THE SAME TIME FORD CORPORATE WAS IDENTIFYING THE ISSUE AND PREPARING A RECALL. WHAT WOULD YOU DO? .

RECALL 18S32 WAS DONE 08/2019 NO PROBLEM FOUND 12/2019 FUEL TANK BECOME DEFORMED FORD WILL NOT HONOR THE RECALL

MY DAUGHTER HAS A USED 2012 FORD FOCUS THAT HAS AN OUTSTANDING RECALL FOR CPV PROBLEMS. SHE HAS HAD TWO EXPERIENCES WHERE THE VEHICLE LOSES POWER AND SHE'S UNABLE TO ACCELERATE NO MATTER HOW FAR SHE PRESSES THE GAS PEDAL. LAST WEEK, 1/15/2019 THE SAME ISSUE HAPPENED ON THE FREEWAY, WHILE IN MOTION, GOING APPROXIMATELY 65MPH. VERY DANGEROUS! ESPECIALLY WITH FAST MOVING TRAFFIC. SHE MANAGED TO GET OFF THE FREEWAY AND COAST INTO A PARKING LOT. WE HAD THE CAR TOWED TO CAMELBACK FORD AND WE EXPLAINED THE SITUATION AND THAT AFTER SOME RESEARCH FOUND THERE IS AN OPEN RECALL ON HER CAR FOR A MALFUNCTIONING PART/S THAT CAN CAUSE THE EXACT PROBLEMS SHE'S EXPERIENCING. THEY SAY OKAY, WE'LL GET ON IT. WELL, THEY CALLED US TODAY, 1/20/2020, A WHOLE 5 DAYS LATER, TO SAY THAT SHE NEEDS A NEW BATTERY AND OTHER THINGS LIKE A WHEEL ALIGNMENT AND BEARING REPLACED. NO MENTION OF THE RECALL REPAIR BEING DONE. WHEN ASKED THEY SAID THEY COULDN'T REPAIR BECAUSE THEY WERE UNABLE TO REPLICATE THE PROBLEM OR FIND A CODE FOR IT. SO NEEDLESS TO SAY, SHE'S BEEN WITHOUT HER CAR FOR 5 DAYS AND THE RECALL REPAIR WASN'T EVEN DONE, AND THEY COME AT USE FOR OTHER "REPAIRS". RIGHT NOW WE ARE MORE CONCERNED FOR THE SAFETY ASPECT OF THE CAR STALLING OUT WHILE IN MOTION. AFTER CHATTING WITH A FORD CUSTOMER SERVICE REP., WHO BY THE WAY SAYS REPAIRS SHOULD BE DONE WHETHER THE ISSUE IS DETECTABLE OR NOT, WE HAVE TO TAKE IT TO A SECOND DEALER AND HOPE THEY MAKE THE NECESSARY REPAIRS. WE CAN DO A WHEEL BEARINGS AND ALIG

MY RADIO POPS CRACKS AND WHATEVER ELSE THE NOISES ARE IT CAN MAKE. WORKS FOR A LITTLE WHILE THEN POPS LIKE I'VE BEEN SHOT. VERY LOUD BANG. THIS HAPPENS IF MY CAR IS RUNNING AND IF IT'S NOT. IT CAN BE PARKED IN MY DRIVEWAY AND I WALK OUT OF MY HOUSE AND I CAN HEAR THE STATIC IT POPS AND CRACKS REAL LOUD. TODAY IT SOUNDED LIKE IT WAS OFF AIR BUT MADE A WHISTLING NOISE LIKE I WAS IN A TUNNEL. IT'S SCARY NOT KNOWING IF IT'S GONNA START A FIRE IN MY CAR. I NEVER SMELL ANYTHING LIKE MELTING WIRES. IVE HAD IT LOOKED AT AND MY MECHANIC CAN'T FIND A PROBLEM. THE FUSES ARE GOOD AND HAVE BEEN CHANGED. THIS PROBLEMS OCCURS WHEN THE VEHICLE IS RUNNING, WHEN IT'S PARKED IT REALLY DOESN'T MATTER. I DIDN'T FILE A COMPLAINT EARLIER BECAUSE I THOUGHT THE RADIO WAS GOING OUT, WHEN I LOOKED ON THE FORD SITE I SEE THAT OTHERS HAVE HAD THIS SAME PROBLEM WITH THEIR 2012 FORD FOCUS.

RADIO RANDOMLY SCREECHES AT A VERY HIGH FREQUENCY. SOUNDS LIKE A GUN SHOT AT FIRST THEN EAR PIERCING SCREECHING. EVEN DOES IT WHEN THE CAR IS OFF. SEEMS TO MULTIPLE COMPLAINTS REGARDING THIS ON THIS PARTICULAR VEHICLE. THERE IS NO WARNING WHEN THIS OCCURS AND IT DOES NOT DO IT EVERY DAY. MAJOR SAFETY HAZARD WHEN YOU ARE DRIVING DOWN THE ROAD AND THIS NOISE COMES OUT OF NOWHERE. WHEN YOU SHUT THE CAR OFF THE NOISE CONTINUES. EVEN CONTINUES AFTER REMOVING THE KEY AND LOCKING THE DOORS.

WHEN DRIVING THE POWER STEERING WILL SUDDENLY GO OUT AND THE "POWER STEERING ASSIST FAULT" INDICATOR LIGHT COMES ON. I SUDDENLY HAD NO POWER STEERING, WHICH IS CERTAINLY A SAFETY ISSUE! AND ACCORDING TO OTHER 2012 FORD FOCUS OWNERS THIS IS A WIDESPREAD ISSUE WITH NO RECALL YET! AFTER 8 YEARS.

I OWN A 2012 FORD FOCUS WENT TO PICK MY KIDS UP FROM SCHOOL AND KILLED MY CAR. THEN TRIED TO RESTART MY CAR AND MY STEERING WHEEL WAS REALLY HARD TO TURN THEN THE STEERING ASSIST FAILURE POPPED UP ON MY SCREEN. TRIED TO RESTART THE BATTERY CHANGED THE FUSE AND IT STILL POPS UP WITH THE MESSAGE. AND THIS IS MY ONLY TRANSPORTATION. IT'S REALLY HARD TO STEER IT. AND I'M SCARED TO DRIVE IT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.

ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.

THE POWER STEER FAILS WHEN STARTED AND INTERMITTENTLY WHILE DRIVING. THE POWER STEERING FAILURE AFTER STARTING HAS BEEN HAPPENING OVER A YEAR. TODAY THE CHECK ENGINE LINE CAME ON AFTER PULLING OUT OF THE DRIVE WAY AND WARNED ME THE POWER STEERING HAD FAILED. THE VEHICLE HAS 100,700 MILES ON IT.

TL* THE CONTACT CALLED ON BEHALF OF HIS AUNT WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE HIS AUNT WAS ENTERING HER GARAGE, THE STEERING WHEEL SEIZED. THE CONTACT STATED THE AUNT DOES NOT REMEMBER THE WARNING LIGHT THAT WAS ILLUMINATED. THE CONTACT STATED THE DRIVER TURNED OFF AND ON THE IGNITION AND THE STEERING WHEEL WAS FUNCTIONING NORMAL. THE VEHICLE WAS TAKEN TO LOCAL DEALER GENE BUTMAN FORD LOCATED AT 2105 WASHTENAW AVE, YPSILANTI, MI 48197, (734) 482-8581, WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN RACK TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,659. *PM*JB

I HAVE A FIELD SERVICE ACTION FOR MY TCM TO BE REPAIRED, I'VE NEVER HAD PROBLEMS WITH IT SO IT WAS NEVER FIXED, MY CAR RECENTLY ROLLED OVER 151,000 MILES AND STARTED HAVING PROBLEMS WITH THE TCM I TALKED TO A DEALER AND THEY TOLD ME THE FIELD SERVICE ACTION WAS ONLY GOOD FOR 150,000 MILES. I THINK IT'S VERY ODD TIMING SINCE I JUST RECENTLY BARELY WENT OVER 150,000 MILES,. MY CAR HAS BEEN STRANDED IN A PARKING LOT FOR 3 WEEKS NOW UNABLE TO START

I HAVE HAD TO REPLACE THE SAME PART MULTIPLE TIMES. THE TCM SEEMS LIKE IT NEEDS REPLACED ALMOST EVERY TIME I GET AN OIL CHANGE. EVERY TIME MY CAR GETS FIXED ANOTHER PROBLEM APPEARS. MY CAR WILL NOT GO IN REVERSE RIGHT NOW, AND HAS A MISFIRE IN CYLINDER 1 WHICH I KNOW THE MISFIRES HAPPEN OFTEN. BUT THERE IS ALSO A LEAK IN THE EVAP WHICH HAPPENED RIGHT AFTER MY TANK WAS FIXED FOR THE DEFORMATION OF THE TANK RECALL. MY TRANSMISSION TICKS, AND THE CLUTCH PLATE NEEDS REPLACED. I HAVE AN AUTOMATIC FORD FOCUS BUT THE CAR IS CONSTANTLY SHUDDERING. THE VEHICLE HAS THE CLUTCH SHUDDER WHEN I'M AT A COMPLETE STOP AND I PRESS THE GAS PEDAL. IT DOESN'T MATTER IF IT'S LIGHT OR NOT.

WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.

MY VEHICLE IS SHOWING SYMPTOMS OF A CLUTCH ISSUE THAT HAS BEEN ACKNOWLEDGED BY FORD. DEALER SAID THIS IS EXACTLY THE ISSUE BUT CANT COVER IT UNDER THE WARRANTY BECAUSE ITS PAST 7 YEAR. THE CAR IS UNDER 100K MILES SO I FEEL THIS SHOULD STILL BE ADDRESSED.

I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.

THE POWER STEERING WENT OUT ON MY CAR THIS MORNING WHEN I STARTED IT. IT FLASHED AN ERROR MESSAGE. AFTER TURNING IT OFF AND RESTARTING IT ABOUT 3 TIMES, IT BEGAN TO WORK. I HAVE READ THAT THIS CAN OCCUR AS I AM DRIVING. I AM TERRIFIED THIS CAR IS GOING TO KILL ME, AND I JUST BOUGHT IT USED AND AM PAYING PAYMENTS. THE VEHICLE WAS NOT IN MOTION...YET.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANUALLY STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT RESTARTED THE VEHICLE AND DROVE SLOWLY TO HIS DESTINATION. JOE MACHENS FORD (1911 W WORLEY ST, COLUMBIA, MO 65203, (573) 445-4411) STATED THAT THE RACK AND PINION SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE COST OF $2,700. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE SINCE THEY WERE CLEARED BY THE NATIONAL TRANSPORTATION BOARD. AN INVESTIGATION WAS CONDUCTED AND THE STEERING SYSTEM WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000. *PM*JB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WATERMARK NISSAN OF MARION (3209 BANTERRA DRIVE, MARION, IL 62959) WHERE IT WAS DETERMINED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

BREAKS FAILED. WAS DRIVING STRAIGHT ON A CITY ROAD THAT IS ALSO DEEMED A HIGHWAY AND WAS APPROACHING A STOP LIGHT. TRIED TO STOP GOING APPROX 15 MPH FELT A CLICK AND THEN NOTHING, BRAKES DID NOT ENGAGE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT BOUGHT THE VEHICLE BRAND NEW AND THE TRANSMISSION CLUTCH WAS REPLACED TWICE UNDER WARRANTY SINCE IT WAS PURCHASED. DURING THE MOST RECENT FAILURE, THE VEHICLE HESITATED TO MOVE. HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) CONFIRMED THAT THE TRANSMISSION CLUTCH FAILED AGAIN FOR THE THIRD TIME IN THREE YEARS. FOR THIS FAILURE, THE CONTACT STATED THAT THEY WOULD NOT COVER THE REPAIR COST SINCE THE WARRANTIES WERE EXPIRED FOR BOTH THE VEHICLE AND THE PARTS. THE MANUFACTURER, AFTER BEING INFORMED OF A CLASS ACTION LAWSUIT ABOUT THE TRANSMISSION FAILURES, STATED THAT NOTHING COULD BE DONE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000.

IT IS MY UNDERSTANDING THAT FORD WILLINGLY AND KNOWINGLY SOLD CARS WITH FAULTY TRANSMISSIONS. AFTER MULTIPLE COMPLAINTS AND A CLASS ACTION , FORD EXTENDED THE WARRANTIES UNDER 14M01 (7YEARS/100,000 MILES) AND 14M02(10 YEARS/ 150,000) MILES . MY CAR , ALONG WITH MULTIPLE OTHER COMPLAINTS THAT CAN BE FOUND ONLINE,IS EXPERIENCING SAME SHUDDERING ISSUES AT LOW SPEEDS THAT ARE COVERED UNDER THE 14M01 EXTENDED WARRANTY. HOWEVER, MY CAR IS AT 110,000 MILES AND PER FORD AND DEALER ARE NOT COVERED. THE ISSUES ARE CLEARLY RELATED TO A DESIGN FLAW FROM FORD, AND NOT AS A RESULT OF A VEHICLE MILAGE/AGE. I AM REQUESTING THAT FORD EXTEND THE WARRANTY TO SAME AS 14M02 AS IT IS CLEARLY A DESIGN FLAW FROM THE FACTORY. THE SHAFT SEAL LEAKS FLUID IN THE CLUTCH, AND FORD HAS ADMITTED THIS FLAW , AND IT DOESN'T MATTER OF THIS HAPPENED UNDER 100,000 MILES OR OVER 100,000 MILES, THE ISSUE LIES WITH THE DESIGN.

MY WIFE RECEIVED A RECALL NOTICE NOTICE (19S22) IN JANUARY 2019. CONCERNED, SHE TOOK THE VEHICLE IN FOR INSPECTION ON 1/10/19 TO PRATER FORD EVEN THOUGH THE VEHICLE WAS NOT EXPERIENCING ANY ISSUE AT THE TIME. PRATER FOR SAID NOTHING WAS WRONG BUT INSISTED ON REPROGRAMMING THE PCM. AS OF RECENTLY, WE ARE EXPERIENCING NEAR STALL DURING DRIVING AND TROUBLE CRANKING AND REMAINING CRANKED WHEN REFUELING. TODAY (1/2/20) WE TOOL THE VEHICLE TO PRATER FOR INSPECTION UNDER THE RECAL. THEY CONFIRMED THE CODE P1450 (CANISTER PURGE VALVE) WAS INFACT THE PROBLEM RELATED TO THE RECAL, HOWEVER, THEY REFUSED TO PERFORM THE WORK BECAUSE FORD DENIED THEIR REPAIR ORDER REQUEST (#093013) CITING THE RECALL HAD ALREADY PREVIOUSLY BEEN SERVIED. I CALLED FORD AND THEY CONFIRMED. THEREFORE, WHEN WORK WASN'T NEEDED THEY "SERVICED" THE VEHICLE, HOWEVER, WHEN THE REAL ISSUE PRESENTED ITSELF THEY REFUSE TO REPAIR THE PROBLEM. WE ARE CONCERNED FOR THE SAFETY OF THE OCCUPANTS, INCLUDING OUR TWO CHILDREN, AS THE PROBLEM CAN INCREASE THE RISK OF A CRASH. ALSO TROUBLING, IS FORD AND THE DEALERSHIPS SHADY ATTEMPT TO CIRCUMNAVIGATE THE RECALL BY CLAIMING WORK WAS DONE THOUGH IT WASN'T NEEDED. WE ARE HOPING YOU CAN HELP OR ADVISE US IN THE MATTER.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE, THE CLUTCH SLIPPED OUT OF GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BOB FERRANDO FORD LINCOLN (8868 W RIDGE RD, GIRARD, PA 16417), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

SHUDDERING SHAKING FROM TAKE OFF THROUGH 1ST AND 2ND GEAR AND ALSO TAKES A WHILE TO SHIFT FROM 1ST TO 2ND GEAR.

A MESSAGE COMES ON THE DASH SAYING STEEEING ASSIST MALFUNCTION. WHEN THIS MESSAGE COMES ON ALL POWER STEERING IS LOST.

MY 2012 FORD FOCUS TRANSMISSION WAS REPAIRED UNDER THE PREVIOUS RECALL. THE TRANSMISSION STARTED TO ACT UP IN THE PAST FEW DAYS. IT'S STUTTERING AND THE JERKING MOVING FROM A STOP. MY BROTHER WHO IS A MECHANIC SAYS IT'S PROBABLY THE CLUTCH AGAIN. IS IT COVERED UNDER THE CURRENT RECALL. IT HAS 136500 MILES ON IT. I NEED THE CAR FOR BOTH MY JOBS. I'LL NOT PAYING $2000 FOR A NEW CLUTCH.

THE POWER STEERING HAS BEEN MALFUNCTIONING. IT WILL MALFUNCTION WHILE DRIVING ON THE HIGHWAY MAKING IT VERY HARD TO STEER. THIS IS VERY DANGEROUS.