Page 16 of 76 · complaints 751–800 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Dec 18, 201947,800 milesVA

STARTING CAR AND ENGAGED ENGINE& TRANS STARTED TO MOVE WHEN I FOUND THAT NO POWER STEERING. FOUND OUT THAT IF YOU STOP AND RESTART CAR IT MIGHT RESET IT DID. THIS HAS HAPPENED TWICE MORE TIMES. ALL HAD AMBER MESSAGE ALL HAPPENED WHILE STATIONARY.

Steering
Filed Dec 18, 201947,900 milesVA

SECOND & THIRD TIME THE POWER STEERING HAS LOCKED OUT ON THIS VEHICLE WHILE STATIONARY, THANK GOD. THE INSTRUMENT CLUSTER SHOWED A MESSAGE READING "STEERING FAULT AND IT WAS AMBER IN COLOR. TURN OFF VEHICLE AND RESTARTED VEHICLE AS MY SPOUSE TOLD ME AND STEERING WAS OK. DROVE TO A DIFFERENT LOCATION AND STOPPED ABOUT ONE HOUR LATER STARTED TO RESTART VEHICLE TO THE SYSTEM WARNING AND STATUS MESSAGES CLUSTER WAS ON AND AMBER IN COLOR, TURN OFF AND RESTART VEHICLE AND IT WAS OK, DROVE HOME AND IT IS AS OF THIS DATE STILL WORKING. .

Power Train
Filed Dec 18, 201965,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE BEGAN TO SHUDDER, SEIZE, AND THE POWER TRAIN ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806, (828) 276-1075) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Engine
Filed Dec 16, 2019169,600 milesFL

VEHICLE WOULD LOSE MOTIVE POWER IN LONG TURNING OFF/ON RAMPS WHEN FUEL LEVEL GOT DOWN TO JUST ABOVE A 1/4 TANK AT FIRST THEN AS TIME PROGRESSED THE SAME ISSUE WOULD OCCUR IN HIGHWAY TRAFFIC. NARROWLY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS. VEHICLE NEVER THREW A CODE FOR ANYTHING, IT WOULD JUST STOP RUNNING. I TOOK VEHICLE IN TO DEALER TO PERFORM MANUFACTURER RECALL 18S32, THEY JUST REPORGRAMMED IT AND GAVE IT BACK. PROBLEM GOT BETTER AT FIRST BUT DID NOT GO AWAY. SINCE THE RECALL WORK ANOTHER RECALL HAS COME OUT AND THE LEVEL OF FUEL I NEED WENT FROM ABOVE 1/4 TO ABOVE 1/2 A TANK OF FUEL. WHEN THE FUEL GAUGE READS 1/2 A TANK THE VEHICLE WILL TAKE BETWEEN 7 AND 8 GALLONS OF GAS (THE FUEL LEVELS ON THE GAUGE ARE WRONG) THIS MORNING I LOST MOTIVE POWER ON THE HIGHWAY IN TRAFFIC AT LOW SPEEDS WITH A FULL TANK OF FUEL AND IT FINALLY THREW THE CODE P00C6 TWICE, WHICH AFTER LOOKING IT UP I IDENTIFIED THIS TO BE SOMETHING ALONG THE LINES OF INSUFFICIENT FUEL PRESSURE AT THE FUEL RAIL. I PLAN ON TURNING THE CAR IN TO HAVE THE SECOND RECALL FOR THIS ISSUE PERFORMED IN THE NEXT FEW DAYS AND, ACCORDING TO THE RECALL FROM FORD, THIS SHOULD CONSTITUTE REPLACEMENT OF SEVERAL COMPONENTS IN THE FUEL SYSTEM. I WANT THIS ON RECORD BEFORE TAKING THE VEHICLE IN. THIS ISSUE HAS BEEN ONGOING AND HAS MADE ME LATE FOR AND MISS WORK ON SEVERAL OCCASIONS.

Engine
Filed Dec 15, 20195,900 milesWV

CHECK ENGINE LIGHT ON, BOTH ON ROAD AND HIGHWAY STALING AND FRONT END MAKING NOISE.

Electrical System
Filed Dec 13, 2019105,900 milesAK

THE RADIO ON THE STOCK FOCUS IS DANGEROUS. THE RANDOM STATIC AND LOUD NOISES COMING FROM THE RADIO IS A SAFETY HAZARD IT CAN SOUND LIKE AN EXPLOSION. I GOT ANXIETY SO BAD I HAD TO REMOVE MY STOCK RADIO HARNESS FROM THE BACK OF THE RADIO.

Power Train
Filed Dec 13, 201952,798 milesMI

WHILE MAKING A TURN THE VEHICLE BEGAN TO MOVE THEN THE ENGINE REVVED UP TO 7000 RPM THEN SLAMMED INTO GEAR THE NEXT SHIFT DID THE SAME THING. I WAS ALMOST HIT BY ON COMING TRAFFIC BECAUSE THE VEHICLE FAILED TO MOVE. AFTER PULLING OVER THE VEHICLE HAD NO REVERSE AND COULD ONLY BE DRIVEN AT VERY LOW SPEEDS WITHOUT FEELING LIKE IT WAS GOING INTO NEUTRAL BEFORE SHIFTING. THE VEHICLE IS NOW AT THE DEALER WHO HAS STATED IT HAS A TRANSMISSION CONCERN. THIS IS A SERIOUS SAFETY ISSUE!

Power Train
Filed Dec 12, 2019160,000 milesMO

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE I PURCHASED THE VEHICLE. THE TRANSMISSION SHUDDERS, JERKS, AND LOSES POWER WHILE DRIVING. I HAVE LOST POWER WHILE DRIVING ON THE HIGHWAY AT 65+ MPH NUMEROUS TIMES AND ALMOST CAUSED CRASHES. THE CAR JERKS WHEN ACCELERATING FROM A STOP AND CHANGING GEARS WHICH CAUSES SAFETY HAZARDS TO OTHER DRIVERS. MY CAR DOESN'T START (RANDOMLY) AND MY ENGINE SHUTS DOWN WHEN DECELERATING. THE DEALERSHIP HAS CONTINUOUSLY BLAMED THE TRANSMISSION ISSUES ON MY DRIVING ABILITIES (ALTHOUGH THEY'VE KNOWN ABOUT THE FAULTY TRANSMISSIONS BEFORE MASS PRODUCTION).

Electrical System
Filed Dec 12, 201984,000 milesCA

THE CAR STALLED WHILE DRIVING. THE ENGINE SHUT OFF AND UNABLE TO RESTART. HAD IT TOWED TO AUTONATION IN TUSTIN AND ARE REFUSING TO FIX IT BECAUSE PART OF THE POWER MODULE IS BROKEN. THEY ARE TRYING TO SAY IT HAS BEEN TAMPERED WITH. REPROGRAMMING THE POWER MODULE IS PART OF THE RECALL. WE HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW, AS THIS HAPPENED ON 11/22. IT STOPPED WHILE DRIVING ON THE HIGHWAY WHICH COULD HAVE CAUSED AN ACCIDENT. THE CAR IS NOT DRIVABLE.

Power Train
Filed Dec 12, 2019158,900 milesPA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STARTED TO SHUDDER AND DECELERATE; HOWEVER, THE RPMS REVVED AT A VERY HIGH RATE. THE CONTACT EXITED THE HIGHWAY AND PARKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO TEST DRIVE THE VEHICLE AND PERFORMED A DIAGNOSTIC TEST. THE MECHANIC CALLED KEYSTONE FORD (301 WALKER RD, CHAMBERSBURG, PA 17201, (717) 264-5104). THE VEHICLE WAS INITIALLY COVERED UNDER THE WARRANTY, BUT WAS LATER NOT APPROVED AFTER THE CORRECT VEHICLE MILEAGE WAS PROVIDED. THE DEALER QUOTED A COST TO REPAIR THE VEHICLE, WHICH INVOLVED REPLACING THE TRANSMISSION CONTROL MODULE AND REPROGRAMMING THE NEW PART FOR SAFE OPERATION ON THE ROADS. AN APPOINTMENT WAS SCHEDULED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER RECHECKED THE WARRANTY INFORMATION TO CONFIRM THAT THE VEHICLE WAS NO LONGER COVERED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 158,900.

Power Train
Filed Dec 12, 2019192,758 milesTN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 192,758.

Steering
Filed Dec 12, 2019130,000 milesIL

MY DAUGHTER PULLED OUT HER PARKING SPACE AND WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL WAS BEYOND HARD TO TURN FOR AN ADULT MALE OR FEMALE, SUGGESTING THAT THE PROBLEM WAS NOT A LACK OF POWER STEERING FLUID BUT THAT THE CAR'S STEERING MODULES FAILED, WHILE THE CAR WAS BEING DRIVEN.

Power Train
Filed Dec 11, 2019152,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON STARTING THE VEHICLE, IT SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (866) 947-5647) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN THAT HAD NOT YET BECOME A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 152,000.

Visibility/Wiper
Filed Dec 11, 201925 milesPA

DRIVING IN RAIN ON COUNTRY TWO LANE HIGHWAY AT 35 TO 45 MPH, TURNED ON SLOW WINDSHIELD WHIPPERS AND ONLY DRIVER SIDE CAME ON FOR A FEW SWIPES THEN THE PASSENGER SIDE WHIPER CAME ON FOR TWO PASSES. FOR THE NEXT 10-MINUTES WHILE DRIVING IN THE RAIN, ONLY THE DRIVER SIDE WHIPER WORKED. ALL OF A SUDDEN THE PASSENGER SIDE WHIPER CAME ON (OUT OF SINK) AND CRASHED INTO THE DRIVER SIDE WHIPER CAUSING THE PASSENGER SIDE TO STOP IN MOTION. I ALMOST RAN OFF THE ROAD!! ONLY THE DRIVER SIDE WHIPER WORKED UNTIL I GOT HOME. I HAVE NOT DRIVEN THE CAR EVER SINCE THIS EVENT. I WILL CALL MY REPAIR SHOP TODAY TO SEE IF HE CAN FIX THIS SAFETY ISSUE. MY 2012 FORD FOCUS MILEAGE IS ONLY 033305.

Power Train
Filed Dec 11, 201989,000 milesPA

MY 2012 FOCUS HAS HAD SHUDDER PROBLEMS AND SOME SCARY CLOSE CALLS WITH THE CLUTCH SINCE I BOUGHT IT THREE YEARS AGO. EVERY TIME I TOOK IT TO BE CHECKED THE DEALERSHIP TOLD ME IT DIDN'T MEET THE CRITERIA TO GET FIXED. WELL GUESS WHAT...MY EXTENDED WARRANTY JUST RAN OUT AND NOW THEY TELL ME I NEED THE CLUTCH! THE SERVICE GUY SAID HE HAS TO CONTACT FORD AND HOPEFULLY THEY 'WILL BE IN A GOOD MOOD' SO THEY WILL HELP! I'M PUTTING IN THIS COMPLAINT BECAUSE I SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES, NOR CAN I FINANCIALLY! FROM EVERYTHING I'VE READ THEY WON'T BE HELPING!

Electronic Stability Control (esc)
Filed Dec 8, 2019129,560 milesFL

ON MY 2012 FORD FOCUS FUEL CONSUMPTION HAS DECREASED ALSO ONCE THE CAR GETS PASSED A HALF TANK THE FUEL VOLUME GAUGE IS NOT CORRECT THE CAR ACTUALLY RUNS OUT OF FUEL WHAT'S THE LAST QUARTER OF A MARK WHICH APPEARS TO STILL HAVE FUEL, ALSO FRONT END DRIVETRAIN MAKES LOUD NOISE WHEN TURNING CORNERS, ENGINE WILL NOT CRANK AT TIMES AND MAKES FUNNY SOUNDS UNDER THE HOOD ELECTRICAL SOUNDS. BATTERY POSITIVE LEAD WIRING GETS HOT . CAR WILL NOT START ,BLOWER FAN DOESN'T WORK AND CAR RUNS HOT, AFTER BEING REPLACED 12/05/2019.

Power Train
Filed Dec 6, 20192 milesTX

WHEN DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION MALFUNCTIONS. IT DISPLAYS A WARNING STATING THE TRANSMISSION IS OVERHEATING AND MUST BE SERVICED. THE VEHICLE LOOSES ALL POWER AND WHEN GOING 65 MPH (IF IT EVER REACHES THAT) ALL OF A SUDDEN CARS HAVE TO SWERVE AROUND ME BECAUSE THE CAR HAS NO POWER TO CONTINUE. TWICE I ALMOST GOT HIT FROM BEHIND BEING STUCK IN THE MIDDLE OF THE INTERSTATE.

Steering
Filed Dec 6, 2019137,000 milesVA

STEERING ASSIST MALFUNCTION WARNING WITH LOSS OF POWER STEERING. HAPPENED AT START UP. TURNED CAR OFF AND RESTARTED. THE PROBLEM WENT AWAY. THE 4TH TIME THIS HAPPENED, THE POWER ASSIST DID NOT RESUME. CAR NOW HAS NO POWER STEERING AT ALL.

Power Train
Filed Dec 6, 201987,000 milesOH

WHEN I ACCELERATE IT SOUNDS LIKE THE CAR IS IN "NEUTRAL" AND THE LEFT FRONT TIRE/WHEEL IS MAKE A SKIDDING SOUND. RANDOM AND UNEXPECTED WHEN IT HAPPENS. HAS BEEN DOING THIS SINCE SUMMER AND I THOUGHT ONE OF THE RECALLS MIGHT FIX THE PROBLEM. TAKING IT TO THREE PLACES SINCE IT SOUNDS LIKE IT MIGHT BE THE DESIGN OF THE DPS6 TRANSMISSION. IT ONLY HAPPENS WHEN I AM ACCELERATING FROM A DEAD STOP SUCH AS A STOP LIGHT OR WHEN PULLING OUT ONTO A ROAD. HAS HAPPENED 5 OR 6 TIMES SINCE SUMMER.

Steering
Filed Dec 6, 201946,000 milesOH

VEHICLE IS A 2012 FORD FOCUS WITH ONLY 46,000 MILES. WHILE STARTING TO MAKE A LEFT TURN FROM A STOPPED POSITION THE INSTRUMENTATION PANEL SHOWED A "STEERING ASSIST FAULT" MESSAGE AND ALL POWER STEERING WAS LOST. THIS NEARLY RESULTED IN HITTING ANOTHER VEHICLE AS I WAS NOT PREPARED FOR THE STEERING TO BECOME COMPLETELY MANUAL, IT WAS DIFFICULT AT SUCH A SLOW SPEED TO TURN THE WHEEL. IN SPEAKING WITH FORD THIS IS A KNOWN ISSUE, RECALL WAS ISSUED FOR MULTIPLE VEHICLES AND MULTIPLE YEARS FOR THE SAME ISSUE BUT THE FOCUS WAS EXCLUDED.

Power Train
Filed Dec 6, 201971,800 milesKY

DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.

Power Train
Filed Dec 6, 2019110,000 milesWI

THE BIGGEST COMPLAINT I HAVE IS THE ANNOYING SHUDDERING. IT'S NOTICEABLE ON LIGHT ACCELERATING. SOMETIMES THE SHUDDERING IS SO BAD THAT YOU CAN'T HARDLY ACCELERATE WHEN PULLING OUT INTO TRAFFIC OR AFTER PULLING OFF AFTER YOU HAVE STOP AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN GOING ON SINCE I GOT THE CAR IN OCTOBER OF 2017 I'VE TAKEN IT TO THE DEALERSHIP FOR THIS ISSUE & THEY TOLD ME THAT'S HOW THE CAR IS SUPPOSED TO DRIVE.

Engine
Filed Dec 5, 201998,000 milesOK

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000(ENGINE, ENGINE COOLING). THE CONTACT CALLED JAMES HODGE FORD LINCOLN (1200 N MAIN ST, MUSKOGEE, OK 74401) AND HENRYETTA FORD (821 E MAIN ST, HENRYETTA, OK 74437, (918) 652-0990) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, WHICH WAS DENIED. THE VEHICLE WAS TAKEN TO HENRYETTA FORD WHERE IT CURRENTLY REMAINED. THE FAILURE MILEAGE WAS 98,000.

Power Train
Filed Dec 5, 2019115,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE GEAR FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. A MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ANOTHER INDEPENDENT MECHANIC AND, WHILE DRIVING, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE INDICATED THAT THE TRANSMISSION WAS OVERHEATING. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AUTONATION CHEVROLET VALENCIA (23649 VALENCIA BLVD, SANTA CLARITA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE TCM CODE AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE ON THE WAY TO THE DEALER, THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: CAS17998196-C0F7C0. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Unknown or Other
Filed Dec 5, 201982,000 milesPA

I WAS AT A STOP LIGHT ON A MAIN ROUTE IN A CITY AND THE LIGHT TURNED GREEN I STEPPED ON THE GAS PEDAL AND THE CAR BUCKED THEN STALLED AGAIN, IT WAS RECALLED AND SAID IT WAS FIXED BUT AS FAR AS CAN TELL ITFS NOT

Engine
Filed Dec 5, 201982,397 milesCA

THE ENGINE LIGHT RANDOMLY CAME ON. THE CAR STALLED WHILE DRIVING. CAME TO A STOP. WAS SLOW TO START BACK UP AND WAS JERKING/STUTTERING THE REST OF THE WAY. MULTIPLE AUTO BODY SHOPS DIAGNOSED MY 2012 FORD FOCUS WAS TRANSMISSION FAILURE

SteeringCrash
Filed Dec 4, 201972,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9171), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED BECAUSE THE POWER STEERING WAS OPERABLE ONCE THE VEHICLE WAS RESTARTED AT THE DEALER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Power Train
Filed Dec 2, 2019105,000 milesTN

MY WIFE WAS TURNING AT A INTERSECTION AND THE CAR LOST POWER AND MOTOR JUST REVVED LIKE IT WAS IN NEUTRAL. MY GRANDDAUGHTER WAS AND HER CAR SEAT IN BACK AND I WAS IN PASSENGER SEAT. WE ALMOST GOT T BONED BY ANOTHER CAR. LUCKILY WE WERE NOT. . AFTER LOOKING UP THIS HAPPENING TO OTHERS. HOW HAVE YOU NOT LET THE PUBLIC KNOW HOW UNSAFE THESE CARS ARE???

Engine
Filed Dec 2, 2019124,000 milesIL

WE HAVE HAD THE CLUTCH REPLACED 3 TIMES AND ARE READY WITH OUR FOURTH CLUTCH (NO LONGER UNDER WARRANTY! $2200!). THE DUAL-CLUTCH IS A KNOWN PROBLEM AND FORD HAS NOT FIXED IT. THEY CONTINUE TO REPLACE THE PART WITH ONE THAT FAILS AT 25,000 MILES.YOU KNOW IT'S A CLUTCH WHEN THE CAR IS SHUDDERING, STRUGGLES TO SWITCH BETWEEN GEARS AND DOES NOT FEEL LIKE THE ENGINE IS RUNNING SMOOTHLY. FORD REFUSES TO STAND BEHIND THEIR CAR THAT THEY KNOWINGLY SOLD EVEN THOUGH THEY WERE AWARE OF THE PROBLEMS. WE FIRST TOOK OUR CAR IN FOR SHUDDERS AT 2,000 MILES AND WERE TOLD IT WAS NORMAL. THE LAST REPAIR TOOK ALMOST 1 MONTH.

Steering
Filed Dec 1, 2019OH

I BACKED OUT MY FOCUS FROM THE GARAGE AND HEARD A BEEP OR NOISE TO ALERT ME OF A PROBLEM. THE STEERING WHEEL WAS RIGID AND DASH MESSAGE SAID SOMETHING ABOUT STEERING MALFUNCTION. IN ADDITION WAS A SQUARE BOX WITH AN "I" IN THE BOX. I THEN MOVED THE CAR BACK INTO THE GARAGE AND TURNED OFF THE ENGINE.

Electrical System
Filed Dec 1, 2019CA

WE TOOK THE CAR IN TO GET FIXED BECAUSE THE CHECK ENGINE LIGHT WAS ON. WHEN I TURN ON THE CAR AND START DRIVING THE CAR FEELS LIKE IT LOSES ITS SPEED AND IT FEELS LIKE THE CAR IS BEING PULLED BACK EVERY TIME ITS DRIVEN FORWARD. THE CAR FEELS AS IF ITS BEING FORCED TO DRIVE AND IT HAPPENS EVERY TIME THE CAR IS BEING DRIVEN. WE TOOK IT IN TO STAR FORD LINCOLN GLENDALE ON 1101 S BRAND BLVD GLENDALE, CA 91204, PHONE NUMBER (818)502-1901 WHERE THEY TOLD US THEY FIXED THE CAR BUT THE CAR REMAINED WITH THE SAME PROBLEMS WITH NO EVIDENCE OF FIXED DIFFERENCE. WHEN WE PICKED UP THE CAR AFTER DROPPING IT OF AT STAR FORD LINCOLN WE HAD TO JUMP START THE CAR BECAUSE IT NO LONGER TURNED EVEN THOUGH THE CAR WOULD TURN ON BEFORE WE DROPPED IT OFF. THE CAR ALSO STARTED LEAKING WATER FROM THE RADIATOR EVEN THOUGH THAT WAS NOT ONE OF THE REASONS WE LEFT THE CAR THERE. AFTER PICKING UP THE CAR FRO THERE IT HAS BEEN REMAINED PARK BECAUSE WE CAN NOT MOVE IT.

Steering
Filed Nov 30, 201973,650 milesNJ

VEHICLE ELECTRONIC STEERING CONTROL FAILED AND POWER STEERING LOST

Steering
Filed Nov 30, 2019NC

WHILE DRIVING, LOSS OF ABILITY TO STEER. ALSO, WHEN STARTING THE CAR, TROUBLE TURNING WHEEL.

Steering
Filed Nov 29, 201992,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO STEER AND SWERVE IN AND OUT OF LANES WITHOUT WARNING. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JD BYRIDER AUTO SALES (3700 W BROAD ST, COLUMBUS, OH 43228, (614) 456-1717) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. OUT OF CONSIDERATION, THE DEALER REPLACED THE FRONT WHEEL BEARING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ANOTHER DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Power Train
Filed Nov 29, 20194 milesMO

P073E DTC DEALER RECOMMENDS NEW TRANSMISSION AFTER CHANGING SHIFT MODULE. DAUGHTER WAS ALMOST REAR ENDED WHEN VEHICLE APPRUPTLY LOST POWER ON MAJOR ROADWAY.

Unknown or Other
Filed Nov 26, 2019121,255 milesFL

POWER STEERING WENT OUT WHILE TRAVELING.

Steering
Filed Nov 22, 2019152,477 milesGA

ONE DAY I WENT TO START MY CAR UP, AND TRIED TO TURN MY WHEEL AND IT WOULDN'T TURN. SOMEBODY WAS ABLE TO LOOSEN IT UP FOR ME THAT TIME. TWO DAYS AFTER THAT I ATTEMPTED THE SAME THING AND IT WOULDN'T NOT LOOSEN UP AT ALL. THE WHEEL IS EXTREMELY HARD TO TURN. I'VE DONE A LITTLE RESEARCH AND SEEN THAT THEY HAVE HAD THIS PROBLEM WITH A NUMBER OF THESE MODELS.

Power Train
Filed Nov 22, 201996,900 milesMS

FORD DEALERSHIP STATES "CLUTCH SHUDDER PROBLEM" OCCURRING, BUT THERES A SERVICE CALL ON IT ONLY TO INFORM ME THAT THE WARRANTY HAS RUN OUT AND THE EXTENSION ON THE REPAIRS OF THIS HAVE EXPIRED. I WAS NEVER INFORMED OF THIS REPAIR, HAD MY SERVICES COMPLETED. WHEN INQUIRING TO THE FORD DEALERSHIP THAT SERVICED THE TRANSMISSION FOR $249 LAST MARCH,AS WELL AS FORD CUSTOMER RELATIONS DEPT, I WAS INFORMED BY BOTH THAT UNLESS SOMEONE COMES IN WITH THIS COMPLAINT THEY DO NOT REPAIR IT. LUCKY ME IT HAS LASTED 9 MONTHS PAST THE "SERVICE CALL EXTENSION DATE", 9 MONTHS PAST THE "MANUFACTURER WARRANTY". THIS I ALSO BELIEVE IS THE RESULT OF THE GAS VALVE NOT MALFUNCTIONING SINCE PRIOR TO THE RECALL FOR THAT-BACK IN 2015 I REPORTED THIS AND IN 2016 PRIOR TO THE SERVICE CALL FOR THE TCM I HAD IT SERVICED AS WELL! NOW THEY ARE ACTING AS IF THEY DID NOT KNOW THE DUAL-CLUTCH TRANSMISSION WAS FAULTY AND ARE REFUSING TO REPAIR THEIR FAULTY PARTS! I'M A NURSE FOR THE FEDERAL GOVERNMENT, I JUST WANT TO GET BACK AND FORTH TO WORK IN THE VEHICLE I PAY FOR (7 PAYMENTS REMAINING BY THE WAY)!! MAKE THEM FIX THEIR MISTAKE! THE GAS VALVE STALLING THE CAR PROBABLY RELATED TO THE TRANSMISSION PROBLEMS NOW HAVING IT HAD STALLED THE CARS BEFORE THEY OWNED THAT PROBLEM!! FOR THE RECORD THERE WERE FAR LESS MILES ON MY CAR WHEN THEY HAD TO REPAIR THE TCM!

Suspension
Filed Nov 21, 2019103,000 milesAK

2012 FOCUS S A MAJORITY OF THE TIME FROM A STOP VEHICLE STARTS JERKING AND I DON'T OWN A STICK SHIFT. ALSO AS IT'S JERKING THE RPMS GO REALLY HIGH AS IF I NEED TO SHIFT IDK BUT ALSO EVERY TIME I PUT IT IN PARK IT ROLLS ABOUT QUARTER-INCPUT IT IN PARK IT ROLLS ABOUT A HALF AN INCH OR MORE THEN I HEAR A CLICK WELL IT'S MORE LIKE A TIN CAN SOUND I HATE IT I HOPE IT'S NOT MY TRANSMISSION

Steering
Filed Nov 21, 2019130,058 milesIL

WHEN OPERATING THE VEHICLE A SENSOR DISABLES MAKING THE VEHICLE DIFFICULT TO STEER. ONCE I PULL OVER AND SHUT THE VEHICLE OFF FOR A PERIOD OF TIME IT RESETS AND I AM ABLE TO DRIVE. THIS HAS OCCURRED ON SEVERAL DIFFERENT LOCATIONS, ROADS AND DURING DIFFERENT WEATHER. THE VEHICLE IS DIFFICULT TO CONTROL WHEN THIS HAPPENS AND AM LUCKY THAT IT HAS NOT HAPPENED WHEN THE VEHICLE IS AT A HIGH RATE OF SPEED. IT HAS ALSO HAPPENED WHEN YOU FIRST START THE VEHICLE ON SEVERAL OCCASIONS BUT HAVE BEEN ABLE TO RESET THE SYSTEM BY RESTARTING THE VEHICLE.

Power Train
Filed Nov 21, 2019138,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE ACCELERATED, IT SHUDDERED WITHOUT WARNING AND THEN RETURNED TO NORMAL AFTER A COUPLE OF SECONDS. THE VEHICLE WAS TAKEN TO PARIS FORD-LINCOLN (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS TEST DRIVEN. THE MECHANIC CONFIRMED THAT THE VEHICLE VIBRATED AND SHUDDERED WHILE ACCELERATING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

Power Train
Filed Nov 21, 2019115,000 milesAL

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO HESITATE AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT CALLED AUTONATION FORD MOBILE (LOCATED AT 901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

Electrical System
Filed Nov 20, 2019153,000 milesNC

I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.

Steering
Filed Nov 20, 2019120,000 milesNE

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS PREPARING TO PULL OUT OF THE DRIVEWAY, SHE NOTICED THAT THE STEERING ASSISTANCE WARNING INDICATOR WAS ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electronic Stability Control (esc)
Filed Nov 20, 2019149,242 milesMI

IT SEEMS AS THE TRANSMISSION NEEDS REPROGRAM THE BODY CONTROL MODULE WITH UPDATED SOFTWARE IT SEEMS TO BE STUCK ON S INSTEAD OF NORMAL DRIVE AND IT HAS PROBLEMS WHEN ACCELERATE AND SHIFT

Steering
Filed Nov 19, 2019FL

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Engine
Filed Nov 19, 2019145,000 milesVA

I WAS DRIVING ABOUT 40 MPH ON A CITY STREET WHEN THE WARNING MESSAGE "TRANSMISSION NOT IN PARK" FLASHED AND THE SPEEDOMETER WENT TO ZERO. I PULLED OVER AND PUT THE CAR IN PARK AND EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE CAR. I HAVE HAD ALL FACTORY RECALLS REPLACED AND MOST RECENTLY THE CATALYTIC CONVERTER REPLACED AS WELL.THE CHECK ENGINE LIGHT OR ANY OTHER WARNING LIGHTS WERE NOT ON WHEN THIS OCCURRED.

Power Train
Filed Nov 18, 2019130,000 milesNJ

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH OR LESS, THE VEHICLE SHUDDERED AND JERKED. ALSO, THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 3193737765. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 130,000.

Unknown or Other
Filed Nov 18, 2019TX

CAR SHUTTERED MID TRAFFIC LIGHT SO I PRESSED ON THE ACCELERATOR AND IT JERKED BACK INTO SPEED AND I WAS GOING UNDER A HIGHWAY WHEN MY CAR WOULDN'T ACCELERATE ANYMORE AND STARTED JERKING AGAIN SO I PULLED INTO A GAS STATION AND REALIZED THAT I COULD NOT REVERSE EITHER.

Structure › Body
Filed Nov 16, 2019112,000 milesFL

DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →