THERE WAS A RECALL ON THE DPS6 I TRIED TO GET IT REPAIRED TWICE IN SEPT 2019 WHEN I RECEIVED THE LETTER THAT THEY HAD TO REIMBURSE ME ME FOR THE TCM THEY MAKE ME PAY FOR EVEN THOUGH FORD WAS AT FAULT AND KNEW IT. OF COURSE THE TWO TIMES I TOOK IT THEY SAID NOTHING WAS WRONG WITH THE TRANSMISSION CLUTCH/SHUTTER IT WAS TO BE FIXED NO CHARGE UNTIL FEB 29 2020 BUT NOW OF COURSE THE CAR IS STALLING OUT GOING DOWN THE ROAD. WHEN YOU TAKE OFF FROM A STOP IT ACTS LIKE ITS IN NEUTRAL AND THE CAR WILL NOT GO INSTEAD ROLLS BACK. THEN IT WILL DECIDE TO GO THAT'S VERY DANGEROUS THE A CAR IS MY TEENAGE DAUGHTERS. FORD EXPECTS TO ME PAY 2600 TO FIX IT EVEN THOUGH THEY KNOW THE TRANSMISSION CLUTCH ARE BROKEN. *TR
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TAKI OFF FROM STOP LIGHT CAR IS STALLING, TURNED VEHICLE OFF AND WILL NOT START AGAIN
THE HORN WON'T WORK.
THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL SHUDDER. HAVE HAD TIMES WHERE THE CAR HAD TROUBLE PULLING THROUGH A NOT SO STEEP DRIVEWAY. HAVE DRIVEN IT ON STREETS AND HIGHWAYS (NOT VERY LONG). SOMETIMES IT IS ON FOR A FEW DAYS THEN THE NEXT DAY THE LIGHT WILL TURN OFF AND DRIVE ALRIGHT. WAS TOLD THE TCM (TOTAL CONTROL MODULE NEEDS TO BE REPLACED). HAVE HAD ISSUES WITH THE CLUTCH ASSEMBLY WHICH I NEEDED TO COMPLETELY REPLACE AS IT WAS FALLING APART.
POWER ASSIST STEERING ERROR HAS OCCURRED NUMEROUS TIMES WHILE STATIONARY AND MOVING. ERROR CODE FLASHES AND SOMETIMES CLEARS AFTER RESTARTING ENGINE OR DISCONNECTING BATTERY FOR A PERIOD OF TIME. THIS IS A KNOWN PROBLEM WITH MANY FORD VEHICLES OF THE SAME BUILD PERIOD UTILIZING THE SAME EQUIPMENT TECHNOLOGY. WHY THIS ISSUE WAS NOT INCLUDED IN THOSE RECALLS IS NOT UNDERSTANDABLE. JUST LIKE THE DUAL CLUTCH ISSUE, WHICH I PAID FORD $2,300 TO REBUILD THE TRANSMISSION, I AM TOLD THAT THERE'S NO WARRANTY OR RECALL. THIS MEANS ANOTHER $2,000+ TO REPAIR A KNOWN DEFECT. 2 ISSUES ALONE HAS CAUSED REPAIR BILLS THE EQUATE TO 25% OF THE PURCHASE PRICE. NICE TO SEE FORD HAS OTHER OPTIONS TO ADD TO THE PRICE TAG AT THE OWNERS EXPENSE AND SAFETY. HOPEFULLY NO FATALITIES WILL OCCUR BEFORE FORD AND NHTSA ACKNOWLEDGES THIS ISSUE IS IN LINE WITH OTHER RECALLS FOR SIMILAR EQUIPMENT.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER, LOCATED IN WINSTON-SALEM, NC, WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT CALLED THE SAME UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE WOULD NOT BE COVERED UNDER WARRANTY OR NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
IT DIED WHILE DRIVING 3 TIMES RIGHT AFTER AND THE CAR IDLES STRANGE
I RECEIVED A RECALL FOR THE CANISTER PURGE VALVE. I TOOK IT IN TO A DEALERSHIP LAST YEAR AND WAS TOLD IT WAS FIXED. NOW MY CHECK ENGINE LIGHT IS ON AND IT THE DEALERSHIP TELLS ME IT WAS TESTED AND THEIR WAS NO ISSUE, SO THEY CANNOT DO ANYTHING NOW. MY VEHICLE COULD STALL AND NOT CRANK BACK AND FORD REFUSES TO FIX A FAULTY PART THEY HAD A RECALL ON?
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TOWED TO COURTESY FORD OF ROME (101 US-411, ROME, GA 30161) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
WE HAVE A 2012 FOCUS. FROM DAY 1, WE HAVE HAD PROBLEMS WITH THE BATTERY GOING DEAD, WITHIN JUST A DAY. WE HAVE HAD IT IN NUMEROUS DEALERSHIPS, WITH NO RESOLVE OF THE PROBLEM. AFTER HAVING HAD ENOUGH, WE TOOK IT TO A SPECIALIST WHO HOOKED IT UP TO A DIAGNOSTIC MACHINE. THE PROBLEM WAS THE STEREO SYSTEM DRAINING THE BATTERY. BUT WE FELT IT WASN'T OUR RESPONSIBILITY TO HAVE TO PAY FOR A NEW STEREO, SO WE JUST HAD IT DISCONNECTED. FIXED THE PROBLEM. BUT THE CHECK ENGINE LIGHT NEVER GOES OFF. AND NOW IT'S MAKING A FUNNY NOISE IN THE ENGINE AND WHEN YOU COME TO A STOP AND ACCELERATE, IT SOMETIMES ACTS LIKE IT WANTS TO CUT OFF. I FEEL LIKE FORD OUGHT TO REPLACE THE STEREO FREE. WE HAVE HAD IT IN ON OTHER NUMEROUS OCCASIONS FOR OTHER PROBLEMS TOO. HAD TO HAVE A NEW DASH TWICE!
MY VEHICLE IS CONSTANTLY TELLING ME MY "TRANSMISSION OVERHEATING, PLEASE PULL OVER SAFELY" WHEN IM ON THE FREEWAY (NO TRAFFIC). I PULL OVER AND IT SAY "WAIT 5 MINUTES," WHICH I DO AND THEN IT WILL SAY "TRANSMISSION READY". SOMETIMES EVEN BEFORE I PULL OVER TO ALLOW TRANSMISSION TO COOL DOWN IT WILL FLASH "TRANSMISSION READY" BEFORE I CAN PULL OVER TO LET IT COOL DOWN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS AND STATED WHILE DRIVING THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CAUSE WAS NOT YET DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE MESSAGE "POWER ASSIST MALFUNCTION" DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CROSS ROAD FORD (1330 NORTH CAROLINA WHY 66S. KERNERSVILLLE NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,300.
THE STEERING JUST STOPPED WORKING IN THE MIDDLE OF ME DRIVING DOWN THE HIGHWAY. THE STEERING WHEEL IS COMPLETELY LOCKED UP. THEN AFTER THE FAULT WARNING CAME ON THE CAR'S STEERING WOULD NOT MOVE AT ALL AND WAS LOCKED ONTO A SLIGHT LEFT TRAJECTORY WHICH ALMOST CAUSED A SERIOUS ACCIDENT.
EXTREME TRANSMISSION SHUDDER TO THE POINT OF TIRES LOSING TRACTION WHILE TRYING TO TAKE OFF FROM A STANDSTILL. INCLUDED SHUDDERING AT RANDOM FROM STANDSTILL AND WHEN SHIFTING. LACK OF ANY CONSISTENCY IN ACCELERATION DURING SOME SHIFTS. IT CONTINUES TO DO THIS AS WE'VE OWNED THE CAR APPROXIMATELY 2 YEARS. HAS ALREADY HAD THE MODULE REFLASHED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT'S DAUGHTER THEN TOOK THE VEHICLE TO JANNELL MOTORS INC LOCATED AT (2000 WASHINGTON ST, HANOVER, MA 02339) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE HORN DOESN'T WORK ALL THE TIME ALONG WITH THE DOORS NOT ALWAYS LOCKING OR UNLOCKING. THE HORN CONCERNS ME DEEPLY. I DON'T HAVE A RADIO HAVEN'T HAD ONE IN A COUPLE OF MONTHS I FILED A COMPLAINT A COUPLE MONTHS AGO. I'M A FORD PERSON AND I REALLY WISH FORD WERE TAKE CARE IF THESE ISSUES. A HORN IS A PRETTY IMPORTANT SAFETY ISSUE WITH THE CAR.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL FORD LOCATED AT (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHERE THE CONTACT WAS INFORMED THAT THE POWERTRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT IF THE POWERTRAIN CONTROL MODULE WAS REPLACED, THERE WAS NO GUARANTEES THAT THE FAILURE WOULD BE RESOLVED. THE VEHICLE WAS THEN TAKEN TO THE FORD STORE MORGAN HILL LOCATED AT (17045 CONDIT RD, MORGAN HILL, CA 95037) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING SLOW SPEEDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE CAR DOESN'T LIKE TO SHIFT TO ANY OTHER GEARS IT DRIVES HORRIBLY GOING DOWN HILLS OR BACKING OUT OF THE ROAD I HAVE TOOK THE CAR TO THE DEALERSHIP THEY SAID IT WAS MY CLUTCH IS BAD AND IT IS 1200 TO FIX IT .
2102 FORD FOCUS - HAVE TRANSMISSION SKIPPING AND ALSO COULD NOT GET THE GEAR SHIFT TO GO FROM PARK TO DRIVE . WAS STICK FOR 2 HOURS IN THE WINTER MONTHS UNTIL TOW ARRIVED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A MESSAGE DISPLAYED STATING; TRANSMISSION HOT, WAIT 5 MINUTES. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT FOLLOWED THE WARNING LIGHT DIRECTIONS; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000(POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT*JB
WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB
ON VEHICLE START UP POWER STEERING IS OCCASIONALLY UNRESPONSIVE. I HAVE BEEN ABLE TO RESTART THE VEHICLE TO TRY TO CORRECT THE ISSUE WHICH HAS OVERCOME THE PROBLEM IN THE PAST.THERE ARE NO WARNING SIGNS ON THE DASH THAT ADDRESS THIS PROBLEM. NOW THE VEHICLE HAS LOST ALL POWER STEERING AND MAYBE UNSAFE TO DRIVE. I HAVE NOTIFIED MY FORD DEALER WITH THE PROBLEM, THEY SAID TO HAVE THE CAR TOWED IN FOR A $3000. REPAIR? THIS SURE LOOKS LIKE A SAFETY PROBLEM AS NO ONE CAN SAY IF IT IS SAFE TO DRIVE WITH MANUAL STEERING? WHAT IF I KEEP DRIVING IT AS IS? IF I GIVE THE VEHICLE AWAY CAN I OR FORD BE HELD LIABLE IF SOMEONE IS INJURED. THE CAR NOW NOT WORTH THE COST TO REPAIR. SOMEBODY IS GOING TO GET HURT AND I THOUGHT FORD WAS ALL ABOUT SAFETY? I WILL BE SURE TO LET MY FRIENDS AND FAMILY KNOW.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
THE LUG NUTS THAT FORD USES ON MY CAR ARE POORLY DESIGNED, AND WILL SWELL. WHEN THIS HAPPENS, IT IS IMPOSSIBLE TO REMOVE THEM (SUCH AS WHEN YOU HAVE A FLAT TIRE) AND THEY NEED TO BE BROKEN OFF, AND NEW LUG NUTS PUT ON. IF YOU HAVE A FLAT, YOU HAVE TO GET YOUR CAR TOWED. FORD KNOWS THIS IS AN ISSUE AND REFUSES TO DO ANYTHING TO MAKE IT RIGHT, INFECT THEY STILL USE THIS FAULTY PARTS.
I WENT TO A FORD DEALERSHIP FOR A POSSIBLE TRANSMISSION ISSUE, UNCOMFORTABLE GEAR SHIFTS AND ACCELERATION LAG, THAT I HAVE WITH MY 2012 FORD FOCUS IN 9/13/2019. THEY TOLD ME THAT MY CAR HAD A FIELD SERVICE ACTION (TECHNICALLY IS NOT A RECALL) THAT HAD EXPIRED COUPLE MONTHS AGO, AND THEY COULD NOT DO ANYTHING. THEY PROVIDED ME SOME PAPERS THAT EXPLAINS OPERATION CHARACTERISTICS OF THEIR FAULTY TRANSMISSION. IN SIX MONTHS TO THIS DATE, MY ISSUE WITH THE TRANSMISSION GOT WORSE. AFTER 30 MINUTES OF DRIVING, MY ENTIRE CAR STARTS SHAKING IN FIRST AND SECOND GEARS, AND BECOMES UNSAFE TO DRIVE BECAUSE IT SOMETIMES TAKES DANGEROUSLY LONG TIME TO SPEED UP. TODAY I WENT TO A LOCAL MECHANIC SHOP AND CONTACTED FORD CUSTOMER SERVICE. MY MECHANIC ESTIMATES THE COSTS OF REPAIR TO BE $1500, AND FORD CUSTOMER SERVICE ONLY TELLS ME THAT THEIR FIELD SERVICE ACTION (14M01) HAS EXPIRED AND WOULD NOT TAKE THE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSION ANYMORE.
MY TRANSMISSION IS SLOW ON TAKE OFF SLIPS IN CORNERING HAS A VIBRATION WHILE RUNNING. IT HESITATES AND LUNGES. IN TOWN AND ON HIGHWAY RUNNING.THIS IS THE 2ND TRANSMISSION.
I WAS LEAVING WORK WHEN I GOT ON THE FREEWAY WHEN I STEP ON THE GAS PEDAL THE CENTER OF THE CAR MAINLY THE TRANSMISSION START TO SHAKE AND THE CAR WOULD STOP MOVE, THE MORE I PRESS ON THE PEDAL THE LOUDER THE SHAKING GET AND THE CAR WOULD NOT ACCELERATE I HAD TO PULL OVER TO THE SIDE OF THE ROAD SHUT THE CAR OFF AND WAIT FOR 15 MINUTES THEN START IT AGAIN TRY TO MOVE IT BUT IT WAS MOVING SLOWLY I EVENTUALLY REACH HOME.
AFTER RECEIVING THE RECALLS SERVICED BY MIKE WHITE FORD IN CDA IDAHO.MY VEHICLE IS NO.LONGER SAFE TO DRIVE.THE 2012 FORD FOCUS THAT WAS PERFECT NOW STALLS LACKS POWER .THE SAFETY FEATURES NO LONGER WORK.THE CAR NOW HAS STEERING ISSUES .SINCE THE RECALL WORK WAS DONE THE CAR HAS SAT IN THE DRIVEWAY .IT IS UNSAFE FOR MYSELF AND OTHERS. WHEN THE CAR IS IN MOTION AND YOU DEPRESS THE GAS PADDLE THE RPMS WILL RACE ALL THE WAY UP THEN PLUMMIT.WHILE DRIVING THERE IS NO POWER .WHEN DRIVING AN INCLINE OR HILL THE GAS PADDLE HAS TO BE PUSHED TO THE FLOOR AND STILL LOSES SPEED .THE CAR SHAKES AND THE STEERING IS ERRATIC. ONE OF THE SAFETY FEATURES IN WHICH THE STEREO MUTES UNLESS THE SEATBELTS ARE CLICKED IN WHILE THE CAR IS IN MOTION NO LONGER WORKS THE FORD MOTOR CERTIFIED MECHANICS OR TECHNICIANS REFUSE TO HONOR THE. NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THE LETTER OF RECALL CONCERNING MY 2012 FORD FOCUS THAT HAS UNDER 60 THOUSAND MILES ON THE ODOMETER.
WE RECENTLY PURCHASED A 2012 FORD FOCUS HATCHBACK FOR MY 16 YEAR OLD SON. THIS MORNING, HE STARTED THE VEHICLE AND BEGAN DRIVING AWAY FROM THE HOUSE. WHILE DOING SO HE WAS HAVING DIFFICULTY MAINTAINING CONTROL OF THE CAR DUE TO THE POWER STEERING BEING NON-FUNCTIONING. FORTUNATELY I WAS SITTING IN THE PASSENGER SEAT AND NOTICED HE WAS STRUGGLING. HE TOLD ME THE STEERING WHEEL WAS VERY HARD TO TURN. I INSTRUCTED HIM TO PULL OVER BUT HE COULDN'T TURN THE WHEEL HARD ENOUGH SO I ASKED THAT HE JUST STOP THE CAR. AT THAT TIME, WE SWITCHED SEATS. SURE ENOUGH, THE POWER STEERING WAS NOT FUNCTIONING AND THE WHEEL WAS VERY DIFFICULT TO TURN. AN AMBER COLORED WARNING LIGHT WAS ILLUMINATED ON THE DASH. I WAS ABLE TO GET THE CAR BACK HOME TO PARK IT. AFTER SHUTTING IT OFF AND RETURNING TO CHECK ON IT LATER AND LIKELY TAKE IT TO THE MECHANIC AS I FIGURED THE POWER STEERING WAS COMPLETELY OUT, I FOUND THAT UPON RESTART THERE WAS NO ISSUE. SINCE THAT TIME I HAVE BEEN CONDUCTING RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS AND CONCERNS ABOUT THE SAME PROBLEM WITH THE SAME VEHICLE. SEVERAL PERSONS HAVE WARNED THAT THIS HAS HAPPENED TO THEM WHILE IN MOTION, SOME OF WHICH AT HIGH SPEEDS ON THE INTERSTATE. THIS IS OBVIOUSLY INCREDIBLY CONCERNING, PARTICULARLY FOR YOUNGER, INEXPERIENCED DRIVERS WHO MAY PANIC SHOULD THIS OCCUR WHILE IN MOTION. ACCORDING TO COMPLAINANT REPORTS AND THE NHTSA WEBSITE THERE IS NO CURRENT RECALL BY FORD FOR THIS ISSUE AND THE PARTICULAR MODEL. PLEASE HELP REMEDY THIS ISS
WHILE THE VEHICLE WAS PARKED, I USED THE SHIFT LEVER TO PLACE THE VEHICLE ON REVERSE. HOWEVER, EACH TIME THE SHIFT LEVER WAS PLACED ON REVERSE IT WOULD SLIP INTO NEUTRAL. ADDITIONALLY, WHILE THE VEHICLE WAS ON DRIVE IT WOULD SHIFT TO THE NEXT GEAR IN A ROUGH MANNER, CAUSING THE VEHICLE TO JERK BEFORE ENGAGING THE NEXT GEAR.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD LOCATED AT (5348 TN-153, HIXSON, TN 37343) TO BE DIAGNOSED. THE DIAGNOSIS WAS A PLATE CYLINDER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
ENGINE LIGHT ON AND CAR SHUDDERS. TOOK TO FORD A YEAR AGO AND THEY REPLACED PURGE VALVE ON A RECALL. LIGHT WENT OFF AND CAR STOPPED SHUDDER FOR A COUPLE OF MONTHS THEN LIGHT CAME BACK ON AND CAR SHUDDERED AGAIN. TOOK BACK TO FORD BUT THEY SAID IT HAD SOMETHING TO DO WITH TRANSMISSION OR CLUTCH AND THAT OTHER FORD FOCUS ARE HAVING THIS PROBLEM. THEY SAID MAYBE I CAN WAIT UNTIL A RECALL HAPPENS. MEANWHILE, CAN'T DRIVE MY CAR IT SHUDDERS AND STALLS WHILE DRIVING AND NOW IT IS PARKED WHILE I CONTINUE TO MAKE PAYMENTS. :(
2012 FORD FOCUS NOTHING BUT TROUBLE WITH TRANSMISSION! HAS BEEN REPAIRED 3 TIMES SINCE WE BOUGHT THIS FOR OUR DAUGHTER TO ATTEND COLLEGE. EXTREMELY DANGEROUS VEHICLE IT LOSES POWER SUDDENDLY SHUDDERS AND SHAKES CAN BARELY GET PULLED OVER TO KEEP FROM BEING INVOLVED IN AN ACCIDENT. LAST REPAIR BY FORD DEALER WAS 8-15-2018. TRANSMISSION IS SLIPPING AGAIN!. I COULD SAY MORE BUT DO NOT FEEL THAT ANYONE IS LISTENING TO HOW DANGEROUS THIS VEHICLE REALLY IS AS NUMEROUS COMPLAINTS HAVE BEEN MADE. REALLY FEEL FORD GOT AWAY WITH A MAJOR SCREWUP AND HAVE NOT BEEN HELD ACCOUNTABLE BY ANYONE! GOING TO HAVE TO TRADE THIS IN AND IT SHOULD NEVER BE SOLD AGAIN BUT THEY WILL SELL IT TO SOME POOR SOUL JUST LAS IT WAS SOLD TO ME! 1ST REPAIR11-2012 BY PREVIOUS OWNER 2ND REPAIR 7-16-2014 3RD REPAIR8-25-17 4TH REPAIR 8-15-2018
VEHICLE MAKES EXTREMELY LOUD STATIC SOUNDS, CRACKING, POPPING. RADIO CANNOT BE CONTROLLED. FIRST TIME THIS HAPPENED, I ALMOST CRASHED FROM THE ERRATIC AND SUDDEN NOISE. RADIO DOES NOT WORK AS OF NOW, MILEAGE IS 80,000 APPROX. THIS NEEDS TO BE FIXED.
THE VEHICLE JUST SHUTS DOWN ON THE EXPRESSWAY WITHOUT WARNING WHILE IN TRAFFIC. THE TRANSMISSION HAS BEEN OVERHEATING WITHOUT ANY UNUSUAL ACCELERATION. IF DRIVING OVER 25 MPH THE TRANSMISSION OVERHEATS AND WILL NOT ACCELERATE. THE VEHICLE RADIO COMES ON WITHOUT THE KEY IN THE IGNITION. THE VEHICLE ENGINE LIGHT AND TRANSMISSION LIGHT CONTINUES TO COME ON WITHOUT WARNING.
POWER ASSIST FAILED WHILE DRIVING. COULD NOT TURN THE WHEEL PROPERLY. CAR STARTED SHAKING AND SOUNDED LIKE ENGINE WAS GOING TO FAIL. ONLY 108,000 MILES
THE FAMILY HAS TAKEN ALL THREE OF OUR FORD VEHICLES TO THE SAME DEALERSHIP FOR SERVICE SINCE WE PURCHASED THEM AND THEY HAVE NOT TAKEN RECALL ACTION. THE FOCUS NOT ONLY HAS THIS RECALL BUT THE SHUDDER RECALL, THAT THE DEALER ADVISED THAT IT WOULD COST US $1,500 BECAUSE THE RECALL REQUIRES CLUTCH REPLACEMENT. WE RECEIVED NOTICES FOR THE TCM, SHUDDER/SHAFT SEALS, AND CPV WITH NO ACTIONS TAKEN. THE FAMILY'S RECORD IS THAT OUR MAINTENANCE SCHEDULE HAS BEEN CONSISTENT VISITS WITH THE DEALER'S ASSIGNED RETURN DATES AND NOTHING LESS. THE FAMILY SHOULD NOT HAVE TO PAY FOR A RECALL FOR THAT KIND OF MONEY. THAT AMOUNT SHOULD BE DOUBLED AND SUBMITTED TO US AS A DOWN PAYMENT ON A NEW FORD VEHICLE. WE ARE NOT LIKING WHAT SEXTON FORD TOLD US THOUGH WE HAVE BEEN NOWHERE ELSE FOR MAINTENANCE EXCEPT THEM SINCE DAY ONE! NOW, WE ARE BEING NOTIFIED OF NOTHING BEING DONE IAW WHAT SUPPOSED TO HAD BEEN DONE ALREADY.
THE CAR BEGAN HAVING TROUBLES SHIFTING AROUND 10-15 MPH. IT WOULD SHAKE/RATTLE AND WOULD STRUGGLE GETTING INTO THE NEXT GEAR. AROUND 20 MPH, THERE WOULD BE A GRINDING SOUND. THIS OCCURRED FOR ABOUT A WEEK BEFORE I HAD IT CHECKED BY A MECHANIC. THEY INFORMED ME THE CLUTCH AND TRANSMISSION ARE GOING OUT AND THIS IS A COMMON PROBLEM WITH THESE CARS.
WHEN THE VEHICLE IS PUT IN DRIVE AND YOU TAKE OFF THERE IS A LOT OF SHUDDERING IN AS MUCH AS THE VEHICLE WILL HESITATE SO MUCH THAT NOW THAT THE HESITATION ALMOST CAUSED A WRECK; SEVERAL TIMES. THERE IS ALSO A LOUD GURGLING SOUND GOING ON IN THIS PROCESS. SUPPOSEDLY A MECHANIC LOOKED AT IT WHO WAS ONCE A FORD MECHANIC WHERE HE STATED THERE IS NOTHING WRONG WITH THE CAR OR TRANSMISSION. THEY WERE MADE LIKE THIS. THIS IS NOT A SAFE CAR TO DRIVE!
I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD
IVE HAD ISSUES WITH THE STEERING WHEEL SINCE I 1ST GOT THE CAR. IN THE BEGINNING IT WOULD LIKE A COUPLE MINUTES AND THEN BE FINE. I NOTICED IT WHEN IT WAS SUPER COLD OR EVEN JUST KIND OF COLD. THERE HAVE BEEN A COUPLE OF TIMES WHEN THE WEATHER WAS FINE AND THE STEERING WAS STILL VERY HARD TO TURN. ID HAVE ISSUES IN THE MORNING BY THE TIME I LEFT THE PARKING LOT IT WAS FINE AND WHEN I GOT IN MY CAR AFTER WORK THE SAME THING (WITH IN A FEW MINUTES WAS FINE). I'VE TAKEN MY CAR IN MANY TIMES BUT THEY COULD NEVER FIGURE OUT AN ISSUE. NOW ITS 2020 AND ITS BEEN "OUT" SINCE THURSDAY TODAY IS MONDAY AND I JUST HAD IT TOWED TO THE CAR DEALER SHIP. EVERY TIME THIS ISSUES OCCURRED MY CAR WAS IN PART I NEVER GOT A WARNING MESSAGE UNTIL TODAY. IVE ALWAYS BEEN AT HOME OR AT WORK WHERE MY CAR HAS SAT FOR A FEW HOURS
VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD TO ORDER THE LOCKS TO REPLACE ON TWO FRONT DOOR POSITIONS. NOT SURE WHY THEY ARE NOT REPLACING ALL THE LOCKS. WE HAVE ALSO TOLD FORD USA, FORD USA EUROPE REPRESENTATIVE AND FORD ITALY ABOUT THE SHUDDERING RETURNING AND THEY ALL SENT US BACK TO ONE OF THE OTHER PARTIES. I BELIEVE THEY DON'T CARE ANYMORE SINCE THEY ARE IN THE HOLE. WHEN WE ASKED FORD USA FOR ASSISTANCE TOLD US THAT MILITARY AUTOSOURCE WOULD ASSIST IN ALL SERVICE RELATED ISSUES. EVEN MILITARY AUTOSOURCE HAS BACKED OUT OF TRYING TO LIFT A FINGER TO ASSIST SINCE THIS TRANSMISSION ISSUE IS BIGGER THAN THEM. LOOKS LIKE THEY HAVE ESSENTIALLY BEGAN TO CUT TIES WITH ANY CAR CUSTOMER OWNERS IN THE USA MA
PURCHASED THE CAR USED IN 2014 WITH APPROXIMATELY 26,000 MILES FROM SCHULTZ FORD ROUTE 304, BARDONIA, NY FOR ABOUT $18,000. IN 2017 IT WAS NOTICED THAT DURING RAINING WATER WAS ENTERING THE CAR INTERIOR ABOVE THE LEFT WINDOW ONTO THE DRIVER'S SEAT AND ONTO THE FRONT LEFT FLOOR MAT WHERE IT WOULD POOL. SUBSEQUENTLY THE INTERIOR WETNESS WAS HEAVIER AS THE RAIN WAS HEAVIER WHETHER CAR IS PARKED OR IN MOTION. THE WATER NEEDED TO BE SOAKED UP WITH TOWELS AND SPONGES AS NECESSARY. THEN AN APPOINTMENT WAS MADE WITH SCHULTZ DEALERSHIP AND REPAIR TO REMEDY THE PROBLEM. THE APPOINTMENT WAS MADE WITH 'THE WATER MAN' ON A MONDAY THAT HE WAS SCHEDULED TO BE AT SCHULTZ'S FORD DEALERSHIP (ONCE OR TWICE A MONTH). THE LEAK WAS FIXED BY THE WATER MAN FOR $265 WHO USED TOOLS TO RE-EMERGING OUT MOSTLY TREE AND PLANT DEBRIS THAT FELL ON THE CAR AND SOMEHOW ENTERED THE DRAINING CHANNELS THAT ALLOW THE ENTERING RAIN WATER TO DRAIN THROUGH THE ROOF AND DOORS TO THE GROUND. I ASKED THE SUPERVISOR OF THE SCHULTZ SERVICE CENTER WHY THE CAR HAD A LEAKING PROBLEM AND WHY ISN'T THERE RECALL FOR THE PROBLEM, AND WHAT CAN I DO TO ELIMINATE OR ALLEVIATE THE PROBLEM. HIS SNIDE RESPONSE WAS 'PARK YOU CAR IN A GARAGE WHEN NOT DRIVING!' AFTER THE LEAK WAS TENDED TO BY SCHULTZ DEALERSHIP THE LEAKS WERE GREATLY MINIMIZED , BUT THEY SLOWLY RETURNED OVER MONTHS AND MONTHS UNTIL NOW THEY ARE AS BAD AS THEY WHEN WE FIRST HAD THE 'WATER MAN' REMEDIATE THE PROBLEM TEMPORARILY. THIS VEHICLE SAFETY COMPLAINT IS BEING MADE
I HAVE ABOUT 98000 MILES ON MY 2012 FOCUS AND I JUST HAS A MESSAGE WARNING ME OF TRANSMISSION ISSUES. BEFORE THE WARNING THERE WERE NO PROBLEMS SHIFTING BUT AS SOON AS THE WARNING CAME ON IT HAS A HESITATION IN THE GEAR SHIFTS. AFTER I TURNED THE CAR OFF AND BACK ON IT HAD NO ISSUES SO I CHANGED IT TO MANUAL SHIFT AND I HAD NO MORE ISSUES FOR THE TIME BEING BUT I LOOKED UNDER THE CAR AND THERE IS A VERY LIGHT DRIP AROUND THE POINT THAT THE TRANSMISSION MEATS THE ENGINE SO IM GUESSING IT IS THE COMMON ISSUE OF BAD SEALS AND A CONTAMINATED CLUTCH.
WHEN I MAKE A STOP AND TRY TO MOVE THE VEHICLE, I FEEL VIBRATIONS, LOST OF POWER. I DID NOT KNOW THAT FORD RECALLED THE VEHICLE TO SOLVE THE PROBLEM. I JUST CALLED BUT FORD REFUSE TO FIX. THE AGENT TO WHOM I SPOKE, SAID THAT THE MILEAGE IS ABOVE 100 000 MILES. THE CURRENT MILEAGE IS 173 000 MILES BUT I HAVE BEEN DRIVING WITH THIS PROBLEM FOR LONG TIME.
THE HYDRAULIC BRAKE CONTROL UNIT APPARENTLY STUCK OPEN AND RESULTED IN EXTENDED BRAKE PEDAL TRAVEL. I WAS SLOWLY TURNING AND THE RT WHEEL WENT OVER THE END OF A DRIVEWAY ABOUT 2 INCHES HIGH. I HAD IT REPAIRED AT A FORD DEALER WHO APPARENTLY WAS NOT FAMILIAR WITH THIS PROBLEM AND COST ABOUT $1100. I HAVE RECEIPTS AND CORRESPONDENCE.IT OCCURRED 9/24/18 WITH 31,000 MILES.
I HAVE HAD NOUMOROUS ISSUES REGARDING THE TRANSMISSION. THE VEHICLE SHUT OFF WHILE DRIVING, LOSING ALL POWER TRYING TO ACCELERATE, SHUTTERS REALLY BAD WHEN SHIFTING, THE TRANSMISSION LIGHT COME ON RANDOMLY AND SHUTS OFF BEFORE I CAN GET IN TO THE DEALERSHIP TO HAVE IT CHECKED OUT, AND WHEN THEY LOOK AT IT THEY TELL ME IF THE LIGHT ISN'T ON THEY CAN'T DIAGNOSE IT. NOW MY WARRANTY IS UP I AM STILL HAVING PROBLEMS AND REFUSE TO PAY THOUSANDS OF DOLLARS TO GET IT FIXED ON A CAR THAT IS WORTH ALMOST NOTHING BECAUSE OF THE MANUFACTURER ISSUES DRIVING THE VALUE DOWN DUE TO THERE NEGLIGENCE AND NOT WANTING TO REALLY FIX THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THESE PROBLEMS HAVE HAPPENED ON AND OFF FOR THE LAST 5 YEARS AND ARE CONTINUING TO THIS DAY.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND SPUTTER. THE POWER TRAIN CLUTCH HAD TO BE REPLACED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO A FAULTY TRANSMISSON. ON SEVERAL OCCASIONS THE GEAR COULD COULD NOT BE SWITCH AND MESSAGE "SERVICE TRANSMISSION" HAD DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HEISER AUTOMOTIVE GROUP(1700 W. SILVER SPRING DR. GLENDALE WI) WHO DIAGNOSED THAT THE POWER TRAIN CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 16.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (AL PACKER LINCOLN 1550 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE THE VEHICLE WAS PARTIALLY REPAIRED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE COMPLETION, BECAUSE THE VEHICLE HAD EXCEEDED 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE DEALER INFORMATION WAS CONFIRMED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE WAS 132,000.
I BROUGHT MY CAR IN FOR THE PURGE VALVE AND FUEL TANK DEFORMATION RECALL. IT WAS CHECKED AND DETERMINED TO BE FINE; BUT 30-45 DAYS AFTER MY CHECK ENGINE LIGHT CAME ON AND IT BEGAN STALLING WHEN STARTING, ESPECIALLY AFTER I WOULD FILL UP MY GAS TANK. THE INITIAL RECALL SAID IT WOULD REPLACE FAULTY PURGE VALVES RELATED TO THE RECALL BUT SINCE MY CAR WAS CHECKED ALREADY THAT I HAD TO PAY FOR THE REPAIR. MY SPOUSE ALSO HAS FORD FOCUS AND HIS WAS RECALLED A SECOND TIME FOR THE PURGE VALVE BUT MINE WAS NOT INCLUDED IN THE SECOND RECALL. I THINK IT HAD BEEN MALFUNCTIONING FOR YEARS. AFTER I PAID FOR THE PURGE VALVE REPLACEMENT MY MPG WENT FROM 26MPG TO 32MPG ON THE SAME DRIVING PATTERNS I'VE ALWAYS HAD.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →