2012 Ford Focus complaints

TOOK CAR TO CAPITAL FORD DEALER IN CHARLOTTE, NC ON 4/29/20 BECAUSE IT KEPT SHUTTING OFF WHILE IN MOTION. FORD DEALER SAID THE CAR HAD A FAULTY TRANSMISSION AND NEEDED TO BE REPLACED. THEY TOLD ME THAT FORD MANUFACTURERS PUT A 6 SPEED MANUAL TRANSMISSION IN AN AUTOMATIC STRAIGHT DRIVE AND THERES A CLASS ACTION LAWSUIT WITH OVER 2 MILLION CARS. AS A RESULT FORD STOPPED PRODUCING THE FOCUS AND FIESTAS. FORD DEALER STATED THEY COULD REPLACE THE TRANSMISSION FOR $3900, BUT IT WOULD BE PER SPECS (OEM) AND THE CLUTCH WOULD ULTIMATELY BURN OUT ON THE NEW ONE TOO. NOW WE ARE WITHOUT A VEHICLE THAT WE PAID 11K FOR. ADDITIONALLY, WE HAVE BEEN TO TWO FORD DEALERSHIPS REGARDING A RECALL FOR OUR DOOR LATCHES FOR OVER A YEAR. NEITHER IS INTERESTED IN DOING RECALL WORK BECAUSE "THEY DONT MAKE ANY MONEY OFF IT"

CHECK ENGINE LIGHT IS ON - DIAGNOSED AS TRANSMISSION CONTROL MODULE IS BAD AND NEEDS TO BE REPLACED; HOWEVER, THE CODE (P0908) IS NOT PART OF THE EXTENDED WARRANTY. THE VEHICLE IS SHOWING ALL SYMPTOMS/BEHAVIOR WHICH IF THE CODE WAS P0606, REPLACEMENT WOULD BE COVERED. IF THE TCM IS BAD, IT'S BAD AND FORD SHOULD OFFER CONSIDERATION - CURRENTLY, THE VEHICLE IS NOT SAFE TO DRIVE!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT POWER STEERING MODULE NEEDED TO BE REPLACED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,091.

POWER STEERING LOCKED UP WHILE DRIVING. WAS GOING ABOUT 45MPH WHEN IT INITIALLY HAPPENED. LUCKILY WAS ONLY A SHORT DISTANCE FROM HOME WHEN THIS OCCURRED. NO DAMAGE TO CAR OR INJURY RESULTED FROM THIS INCIDENT.

I HAD JUST PUT THE CAR INTO REVERSE AND THE STEERING ASSIST CAME UP AS A MALFUNCTION AND THE CAR WOULD NOT MOVE AND THE STEERING WHEEL WOULD NOT MOVE. THROUGH AN INTERNET SEARCH I HAVE FOUND THIS A MAJOR SAFETY ISSUE WITH VERY HIGH REPAIR COSTS THAT NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY.

MY CAR JERKS AND SHIFTS HARD IN GEARS IN REVERSE IT PULSATES TOOK TO THE DEALER AND THEY SAID IT WAS THE CLUTCH ALTHOUGH THE DEALERSHIPS STATES THAT IT IS A RECALL BUT MY CAR DONT FALL UNDER IT CAUSE I HAVE 123K MILES. I JUST GOT THE CAR LOOKED UP THE RECALL AND ON SOME FORD WEBSITE IT SAY EXTENDED WARRANTY UNTIL 150K

WIRES IN THE TRUNK COMPLETELY BROKEN. SYMPTOMS: TRUNK WON'T UNLATCH, RENDERS THE TRUNK USELESS. MY LICENSE PLATE LIGHT FLICKERS. ALSO, I HAVE TO MANUALLY TURN OFF MY PARKING LIGHTS. THEY SHOULD TURN OFF ONCE LOCKING MY DOORS WITH MY KEY FOB, BUT THEY REMAIN ON, SO I TURN THEM OFF MANUALLY OTHERWISE THEY'LL STAY ON THIS DRAINING MY BATTERY. EACH TIME I TURN ON THE CAR, AS SOON AS I SHIFT INTO DRIVE/REVERSE, THE CAR BEGINS TO BEEP AT ME AND THE DASH LIGHTS UP SAYING 'LUGGAGE COMPARTMENT LID OPEN' WHICH IS VERY DISTRACTING. THIS HAPPENS EVERY TIME I TURN THE ENGINE ON AFTER SHIFTING INTO GEAR. AFTER RESEARCHING MY PROBLEM, I'VE FOUND THAT MANY OTHER DRIVERS WITH SIMILAR YEARS OF FORD FOCUS HAVE HAD THE SAME ISSUE. AFTER I FIXED THE WIRES MYSELF, ALL OF THESE SYMPTOMS WENT AWAY. I'M SURPRISED HOW MANY ISSUES THOSE BROKEN WIRES HAVE CAUSED.

[XXX] IS MY NAME. THIS ABOUT MY 2012 FORD FOCUS WHICH I BOUGHT IN 2014 WITH 27000 MILES. IN JULY 2020 IT HAS ABOUT 65000 MILES. IT HAS BEEN USED FOR LOCAL DRIVING, NOT FOR COMMUTING. AFTER I DROVE IT SEVERAL THOUSANDS OF MILES I DISCOVERED THAT THERE WAS A LEAK IN THE ROOF ABOVE THE DRIVER'S SHOULDER AND HEAD AS WELL AS OVER THE DRIVER'S FRONT SIDE WINDOW. THE LEAK WOULD OCCUR ONLY AFTER HEAVY SUSTAINED RAIN DOWN POURS. I THOUGHT THAT THE SUNROOF HAD SOMEHOW OWNED BUT I COULD NO SEE ANY OPENING AT ANY TIME. AFTER SEVERAL LEAKS OCCURRED DURING HEAVY RAINS I TOOK THE CAR TO THE DEALER. THEY GAVE ME AN APPOINTMENT ON A MONDAY IN THE MIDDLE OF THE MONTH WHEN THE WATER MAN COMES! I TOLD THEM THE PROBLEM AND ASKED WHAT I SHOULD DO. THE SERVICE BOSS TOLD ME TO PARK IT IN A GARAGE THE BILL WAS 264 DOLLARS. I WAS NOT HAPPY. THEY HAD TO CLEAN A PASSAGEWAY FROM THE CAR ROOF AND WINDOWS THAT PASSES THROUGH THE DOOR AND FRONT BODY TO THE PAVEMENT. IT TAKES A WHILE TO GET CLOGGED AGAIN AND IT IS TIME FOR THE WATERMAN. IT NOT NECESSARY TO HAVE A SUNROOF FOR THIS LEAK TO OCCUR. IK THINK THAT THIS SITUATION IN THE 2012 FORD FOCUS IS COMMON AND SHOULD BE CONSIDERED AS A RECALL ISSUE. IS THERE ANY WAY THAT NHTSA WOULD PURSUE SUCH AN ACTION. THE LEAKING OCCURS WHEN IT IS RAINING VERY HEAVILY. IT HAS OCCURRED WHILE THE CAR IS PARKED WHEN I HAVE DRIVEN WHILE IT RAINED. THE WATER WOULD DRIP ON MY LEFT SIDE AND LEG, OCCASIONALLY ON MY HEAD.SINCE 08/15/2016 AND ONGOING IN HEAVY RAIN WHILE THE CAR IS

THE DOOR LATCH WILL NOT COME OUT OF THE UNLOCKED POSITION AND WILL LEAVE THE DRIVER SIDE DOOR OPEN WITH NO WAY OF CLOSING

2012 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE RECALL REPAIRS. *LD *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF; RESTARTED AND DRIVEN TO HIS DESTINATION. THE FAILURE RECURRED TWICE AT START-UP. THE VEHICLE WAS TAKEN TO MURPHY FORD LOCATED AT 3310 TOWNSHIP LINE RD, CHESTER, PA 19013, (610) 494-8800, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,277.*DT*LN*JB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENT OF DRIVER INPUT. ADDITIONALLY, ON SEVERAL OCCASIONS DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD LOCATED AT 2500 JORDAN LN NW, HUNTSVILLE, AL 35810, WHERE THE WINDSHIELD WIPERS WERE REPLACED UNDER WARRANTY. THE FAILURE RECURRED SEVEN MONTHS LATER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WHILE MOVING IF YOU TURN ON THE WINDSHIELDS WIPER FLUID AND THE WINDOWS ARE DOWN THAT FLUID FLOWS INTO THE WINDOW AND CAN SOMETIMES SPLASH I YOUR FACE

ENTIRE POWER STEERING CONTROL MODULE NEEDS TO BE REPLACED. I'VE LOST POWER STEERING MULTIPLE TIMES ALMOST CAUSING A COLLISION AND NOW CANNOT CUT THE WHEEL TO THE RIGHT WITH LOSING POWER STEERING.

MY CAR STARTED MAKING A STRANGE NOISE THEN IT BEGAN TO JERK NOW IT WON'T GO INTO REVERSE. TRANSMISSION WARNING LIGHT CAME IN I CAN'T DRIVE IT.

STEERING ASSIST FAULT FAILURE. WHEEL WILL NOT WORK THE WHEEL IS EXTREMELY HARD TO MOVE. CAR WAS STATIONARY IN MY PARKING LOT AT HOME, BUT WILL NOT WORK. IT HAS DONE THIS WHILE ON A HIGHWAY AS WELL, THE STEERING ASSIST FAULT OR FAILURE CAME ON AND I HAD ALL I COULD TO PULL OVER BECAUSE THE WHEEL WAS EXTREMELY HARD TO MOVE. USED CAR DEALER DID NOT INFORM ME OF THIS ISSUE WHEN I BOUGHT IT IN FEBRUARY 2020.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP LIGHT, THE VEHICLE JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO THE RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 138,848.

TRANSMISSION SHUTTERS AND CAUSES THE CAR TO STALL WHILE ACCELERATING

I WAS DRIVING ABOUT 25 MPH ON A NARROW WINDING MOUNTAIN ROAD WHEN THE CAR SHIFTED OUT OF GEAR INTO NEUTRAL AND DISPLAYED THE "TRANSMISSION PROBLEM SERVICE NO" MESSAGE. I COASTED TO A STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO SHOULDER. MOVING THE SNIFTER DID NOT GET BACK IN GEAR. I SHUT THE CAR OFF AND RESTARTED. I THEN HAD CONTROL OF THE CAR BUT IT WOULD NOT SHIFT INTO INTO HIGH GEAR. IT WOULD GO NEUTRAL TO FIRST WITH A JERK, THEN SHIFT SMOOTHLY INTO 2ND BUT NOT SHIFT INTO HIGH GEAR AT ALL. I DROVE IT HOME AT 3300 RPM AT 55 MPH. THE CAR ONLY HAS 40000 MILES ON IT. HAD I BEEN PULLING OUT INTO TRAFFIC WHEN THIS OCCURRED I WOULD HAVE CAUSED A CRASH. LIKE RALF NADER SAID ABOUT THE CORVAIR.... "UNSAFE AT ANY SPEED". I HAVE READ THE HORROR STORY OF THIS CAR AND YOUR LACK OF ACTION. YOU SHOULD BE ASHAMED! WOULD YOU LET YOU LOVED ONES DRIVE THIS CAR? I THINK NOT. IT DESERVES A TOTAL RECALL AND BUYBACK FROM FORD. PLEASE DO YOUR DUTY AND MAKE IT HAPPEN. PS, I HAVE HAD IT IN THE SHOP MULTIPLE TIMES FOR SLOW SPEED SHIFTING ISSUES WHICH RESULTED IN "REPROGRAMMING" TO RESOLVE THE ISSUE WHICH OF COURSE IT DIDN'T.

POWER STEERING FAULT AT START UP WOULD APPEAR THEN GO AWAY BUT NOW VEHICLE NO LONGER HAS POWER STEERING AT ALL. SEEMS TO BE A PROBLEM WITH OTHER FORD CARS OF THE SAME DATE RANGE (FUSION, FLEX LINCOLN MKS & MKT, MKZ, MERCURY MILAN)

WHEN I GET IN MY CAR TO CRANK IT, THE KEY SWITCH SEEMS TO KILL THE BATTERY BUT WHEN YOU PUT THE KEY IN, THE BELL DINGS SO I KNOW THE BATTERY ISN'T DEAD. IF YOU WIGGLE THE KEY IN THE KEY SWITCH, IT SOMETIME WILL CRANK AND OTHERS IT WILL NOT DO ANYTHING - LIKE THE BATTERY IS DEAD

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45-60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THAT HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THE FUEL TANK WAS REPLACED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THERE WAS A DISCREPANCY WITH REPAIRS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 121,000. *BF CONSUMER STATED VEHICLE DIES ON THE ROAD.*JB

ELECTRIC POWER ASSIST STEERING TOTAL FAILURE. NEEDED TO REPLACE ENTIRE STEERING RACK. VEHICLE WAS FORTUNATELY STATIONARY AT THE TIME. FAULT WAS FOUND TO BE IN THE MODULE UNIT. VEHICLE BECOMES VERY DIFFICULT TO STEER AND WOULD BE UNSAFE IF IT OCCURRED WHILE IN MOTION. *TR

WHILE DRIVING ON THE FREEWAY AROUND 6PM AND TAKING AN ON RAMP ONTO ANOTHER FREEWAY THE FORD FOCUS STALLED MID-DRIVE AND WOULD NOT ACCELERATE ANYMORE OR SWITCH TO HIGHER GEARS WHEN THE ACCELERATOR WAS PRESSED. THE FORD IMMEDIATELY COULD NOT GO ANY FASTER THAN FIRST GEAR AND LUCKILY WE AVOIDED AN ACCIDENT BY PULLING TO THE SIDE OF THE FREEWAY ON RAMP INTO THE VEGETATION SINCE THERE WAS NO SHOULDER. THERE WAS NO NOISE OR INDICATION THAT SOMETHING HAD HAPPENED TO THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE VEHICLE JUST STOPPED DRIVING IN THE MIDDLE OF DRIVING AT AROUND 50MPH. IT WOULD NOT DRIVE BACKWARDS WHEN PUT INTO REVERSE AND WOULD REV UP TO EXTREMELY HIGH RPM WHEN THE DRIVER TRIED TO MOVE FORWARDS OR BACKWARDS. TOWED THE CAR TO THE MECHANIC THE NEXT DAY AND THEY RAN A DIAGNOSTIC THAT CAME BACK WITH 5 ERROR CODES INCLUDING: P0805, P087A, P2831, P2836, AND P2861. A PIN POINT TEST WAS PERFORMED AND FOUND THAT THE VOLTAGE WAS AT A CONSISTENT 5 VOLTS, SO THEY CLEARED THE CODES AND TOOK THE VEHICLE FOR A TEST DRIVE AND IT WAS FINE AGAIN. THE VEHICLE HAS ABOUT 79,000 MILES. ATTACHED WILL BE THE MECHANICS FORM ALONG WITH WHAT THEY SAID ARE SEVERAL CODES FOR RELATED RECALLS THAT WERE SUPPOSEDLY ALREADY FIXED. *TR

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

WHEN I SHIFT THE GEAR FROM N TO D AND START TO PUSH THE ACCELERATOR, THE ENGINE VIBRATE IRREGULAR, JERK, SHUDDER, TREMBLE, OR THRILL FOR 5 SECONDS. I DON'T KNOW THE RIGHT WORD TO DESCRIBE THE SITUATION. *TR

SATURDAY MORNING WENT TO THE STORE. GOT BACK IN MY CAR TURN THE CAR ON PUT THE CAR IN REVERSE AND ALL OF A SUDDEN THE STEERING WILL GOT HARD TO TURN. I CHECK MY DASH AND IT SAID STEERING MALFUNCTION NEED ASSISTANCE. PUT THE CAR BACK IN DRIVE AND PUT THE CAR BACK IN THE PARKING SPOT. TURN THE CAR OFF TURN IT BACK ON THE STEERING WENT BACK TO NORMAL. PULL OUT OF THE PARK SPOT AND AS I PUT MY FOOT ON THE GAS PEDAL THE STEERING MALFUNCTION NEED ASSISTANCE WENT BACK ON. AM CONCERN FOR MY SAFETY AND THE SAFETY OF OTHER AS WELL. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO RECALL THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROGERS FORD (4200 W WALL ST, MIDLAND, TX 79703) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AT HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN 47112) HOWEVER, THE CONTACT EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ADDED FUEL TO THE VEHICLE AND VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR

THERE WAS A RECALL ON THE FUEL SYSTEM FOR THIS CAR . THE RECALL WORK HAS BEEN DONE , AFTER MUCH PROBLEMS WITH FUEL CONSUMPTION AND STALLING ON THE ROAD . THIS PROBLEM HAS CAUSED A SIDE PROBLEM , THAT OF THE PLUGGING OF THE CATALYTIC CONVERTER . THE CATALYTIC CONVERTER NOW NEEDS REPLACED . *TR

MY TRANSMISSION HAS BEEN ACTING WEIRD SINCE GETTING THE CAR. BUT AROUND 60,000 MILE MARK, THE TRANSMISSION HAS COMPLETELY FAILED. I ALMOST GOT INTO A CAR ACCIDENT BECAUSE THE TRANSMISSION STOPPED WHILE DRIVING. *TR

THE ELECTRIC POWER ASSIST STEERING STOPPED WORKING SUDDENLY WHILE DRIVING. MY VEHICLE ONLY HAS 49K MILES. IT DID THIS MANY TIMES IN THE PAST. THE ADVICE I GOT FROM THE DEALER WAS TO TURN THE VEHICLE OFF AND RESTART. THAT WORKED IN THE PAST, BUT THIS TIME THERE IS A WARNING MESSAGE ON THE DASH. I CALLED THE DEALER AND FOLLOWED UP WITH THEIR OFFER TO LOAD NEW SOFTWARE. THEY TOLD ME TO BRING IT IN. I DID. I ALSO RESEARCHED THE TOPIC AND SEE THAT FORD RECALLED OTHER MAKES FOR THIS PROBLEM. THE DEALER SAID THE WHOLE STEERING RACK AND PINION HAS TO BE REPLACED, BUT IT IS JUST THE ELECTRIC MOTOR THAT IS BAD, JUST LIKE THE RECALL. THIS IS TOTALLY UNSAFE TO DRIVE. I HAVE COMPLAINED TO THE DEALER MANY TIMES, BUT THEY NEVER HELPED. *TR

CHECK ENGINE LIGHT IS ON AND IT WAS SAID THAT THE CATAYLIC CONVERTER NEEDS TO BE REPLACED.

STEERING ASSIST MESSAGE POPPED UP AND STEERING WHEEL LOCKED UP AT THE SAME TIME. THE CAR WAS PARKED ON THE STREET. *TR

HAD REPLACED PART OF THE TRANSMISSION THE MODULE. BUT NOW MY CAR HAS TRANSMISSION ISSUES AGAIN. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ON SEVERAL OCCASIONS FAILED TO IMMEDIATELY RESTART. THE FUEL GAUGE ALSO PROVIDED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP AND THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR HANDLES. THE TRANSMISSION WAS ALSO REBUILT. THE VEHICLE WAS TAKEN TO JORDAN FORD LOCATED AT 13010 N. INTERSTATES 35, SAN ANTONIO, TX 78233 AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

CURRENT RECALL FOR 14M01 AND 14M02 BY THE FORD MOTOR COMPANY STATES THAT THE FACTORY MILEAGE LIMITATIONS FOR THE PROGRAM IS 10YR 150,000 MILES. MY VEHICLE IS A 2012 FORD FOCUS. IT HAS BEEN THE DIAGNOSED WITH THE SAME CLUTCH ASSEMBLY MALFUNCTIONS, THIS WILL BE THE 4TH TIME THAT THIS VEHICLE HAS HAD THE CLUTCH ASSEMBLY REPLACED, RECALIBRATED AND REPROGRAMMED. IT HAS BEEN FIXED TWICE UNDER THIS RECALL ONCE SINCE I HAVE FINANCED THE VEHICLE. NOW THE SAME MANUFACTURER ISSUE HAS ARISEN AND HAS BEEN DIAGNOSED BY THE DEALERSHIP SERVICE DEPT, BUT I DO NOT QUALIFY ANYMORE DUE TO MILEAGE OF 163,000 PLUS MILEAGE. I CANNOT SEE HOW A FACTORY DEFECT IS NOT COVERED OR VEHICLE BOUGHT BACK BY THE MANUFACTURER FOR RECURRENT ISSUES THAT THE MANUFACTURER HAS FAILED TO DEAL WITH. PEOPLE WHO USE THESE VEHICLES EVERY DAY WILL PUT MILES UPON THE VEHICLE, BUT WITH THE MILEAGE LIMITATIONS OF THE RECALL. WHAT HAPPENS TO THE OWNERS WHO EXCEED THE MILEAGE LIMITATIONS AND WHO ARE STILL IN NEED OF A VEHICLE. WITH THE VEHICLE AS IS, TRADE IN VALUE IS OUT RIGHT IS CLOSER TO $0. WHAT IS THE FIX? I CANNOT KEEP PAYING FOR A VEHICLE THAT WILL EVENTUALLY BREAKDOWN. *TR

THE STEERING ASSIST FAILURE HAS BEEN COMING ON FOR SEVERAL MONTHS WHEN I START MY CAR AND I CANNOT TURN THE STEERING WHEEL. I HAVE TO TURN CAR OFF AND START IT AGAIN. THERE IS A RECALL #15S18 FOR 2012 FORD FOCUS BUT FORD IS TELLING ME MY 2012 FORD FOCUS DOES NOT FALL UNDER THIS RECALL. WHY? ITS THE SAME MAKE AND MODEL. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO CURRIE FORD LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *BF*JB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT BELT FAILED TO RETRACT OR SECURE INSIDE THE BUCKLE. THE VEHICLE WAS TAKEN TO SOUND FORD (101 SW GRADY WAY, RENTON, WA 98057) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEATBELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,200.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, AND TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS A CLICKING SOUND COMING FROM THE STEERING. ADDITIONALLY, ON SEVERAL OCCASIONS THE HORN FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTO PARK FORD LOCATED AT 1825 CENTERVILLE RD, STURGIS, MI 49091, WHO INDICATED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I BOUGHT IT OFF THE PREVIOUS OWNER THAT TOLD ME WHEN I TOOK IT FOR A TEST RIDE THE CAR SPUTTERED ON TAKE OFF THE PREVIOUS OWNER SAID SHE HAD PUT IT IN THE SHOP A FEW TIMES FOR THE SAME PROBLEM AND SHE GOT THE SAME RESPONSE EVERY TIME WHICH WAS THEY DID IT KNOW WHAT THE PROBLEM WAS OR THE CAUSE I BOUGHT THE CAR AND LOOKED UP ANY RECALLS AND I CALLED A FORD DEALERSHIP THE EMPLOYEE I SPOKE TO TOLD ME.YES THERE WAS A RECALL ON MY CAR AND YES IT WAS COVERED AND FOR ME TO TAKE IT IN THE FOLLOWING MONDAY I TAKE INAS SAID TO AND WAS TOLD I MISSED THE RECALL TIME FRAME AND AND I'D HAVE TO PAY $2500 TO REPLACE THE CLUTCH THE CAR WAS ALWAYS OVER HEATING AND I REPLACED THE WATER PUMP THERMOSTAT PULLEY & BELT TUNE UP AND STILL KEPT MARKING HOT ONE DAY I GET TO A STOP SIGN AND THE CAR STALLS AND NEVER STARTED AGAIN I WAS ON THE HIGHWAY GOING OUT OF TOWN WHEN THE CAR TEMP OVER HEATED PULLED OVER WAITED 45 MIN TO COOL I TURNED AROUND TOOK THE BACK ROADS HOME SO I COULD DRIVE SLOW IT WAS NIGHT BY THIS TIME CAME 2 A 4 WAY STOP AND THAT IS WHEN MY CAR TURNED OFF AND NEVER STARTED

WAS DRIVING UP MY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN. I HAD TO BE PUSHED INTO MY DRIVEWAY. VERY SCARY. *TR

ON 5/26/20, REPLACEMENT DRIVER'S SIDE FRONT DOOR LATCH STOPPED WORKING. THE LATCH WAS REPLACED IN 2017 UNDER THE RECALL. *TR

SPEAKERS HAVE A STATIC POPPING NOISE AND THEN THE COMPUTER STOPPED WORKING, IT WENT EVEN TURN ON....

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALERSHIP CHARGED FOR A RECALL REPAIR THAT SHOULD HAVE BEEN FREE. THE DEALERSHIP INFORMED THE CONSUMER THE REPAIR WAS PREVIOUSLY COMPLETELY AND WAS TESTED TO BE SURE IT HAD NOT FAILED, WHICH IT HAD NOT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DIAGNOSTIC FEE. *JS

PURCHASED MAY 2019. POWER STEERING GOES OUT INTERMITTENTLY WHEN DRIVING AND VARIED SPEEDS ALSO ON STARTUP. SOMETIMES IT WILL COME BACK AFTER RESTART AND SOMETIMES NOT. ISSUE HAS STARTED TO BECOME MORE FREQUENT. TOOK TO LOCAL DEALER 7/24/19 FOR RECALL 18S32 IN WHICH PCM WAS UPDATED ALSO TRANSMISSION CONTROL MODULE WAS CHECKED BUT NO WORK DONE. DEALER SAID THERE WERE NO OTHER RECALLS OR TSB'S.THIS MORNING WHEN STARTED HAD NO POWER STEERING FOR 10 SECONDS THEN KICKED IN. I CALLED FORD CUSTOMER SERVICE AT 866-436-7332 TWICE AND WENT THROUGH THE MENUS TO BE PLACED ON HOLD FOR 20 MINUTES BEFORE I WAS DISCONNECTED. ONLY A MATTER OF TIME UNTIL AN ACCIDENT WILL HAPPEN, LET US PRAY NO ONE IS INJURED OR KILLED DUE TO THIS KNOWN ISSUE. *TR

WHEN STARTING VEHICLE STEERING WOULD LOCK UP AND DISPLAY ERROR MESSAGE OF "STEERING ASSIST FAULT NEEDS SERVICE" *TR