DRIVER SIDE BACK DOOR WILL NOT LOCK AT ALL...THEREFORE I CAN'T LET MY CHILD RIDE IN THE CAR BECAUSE I CAN'T PUT THE CHILD LOCK ON THE CAR. THIS IS VERY UNSAFE!! *TR
2007 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY AND WITHOUT WARNING. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE REFUSED TO STOP. THE CONTACT THEN TURNED THE VEHICLE OFF WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO PERFORM AS NORMAL. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,601. ..UPDATED 04/11/12 *BF
WHILE DRIVING ON THE INTERSTATE THE CAR HAD TOTAL FAILURE OF ITS ELECTRICAL SYSTEM. ALL DASHBOARD FUNCTIONS FAILED, LIGHTS, RADIO, ANYTHING ELECTRICAL. WITHIN 5 MINUTES THE CAR STALLED AND WOULD NOT STARTED AGAIN. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP. TESTS INDICATED THAT THE ALTERNATOR WAS DEFECTIVE. PRIOR TO THIS INCIDENT THERE WAS ABSOLUTELY NO WARNING INDICATING A PROBLEM WITH THE CHARGING SYSTEM. THE CAR IS 5 YEARS OLD AND ONLY HAS 30,630 MILES ON IT. *TR
AIR BAG LIGHT IS ILLUMINATED OR ON. HOWEVER, MY CAR HAS NEVER BEEN IN AN ACCIDENT OR COLLISION. POWER STEERING ON THE CAR WENT BAD. I HAD TO GET IT REPLACED. WANTED TO KNOW IF THERE ARE ANY RECALLS FOR BOTH OF THESE ISSUES. I BOUGHT THIS CAR NEW. SHOULD I BE EXPERIENCING PROBLEMS THIS SOON? *TR
THERE ARE TWO RECURRING PROBLEMS THAT REALLY CONCERN ME: 1) TRANSMISSION/POWERTAIN LIGHT HAS FLICKERED ON-AND-OFF AND THEN GOES OFF COMPLETELY. INITIALLY I ASSUMED IT WAS A FUSE OR ELECTRICAL PROBLEM. THERE HAVE BEEN SEVERAL EPISODES, THE SCARIEST TO DATE ON 2-20-12 THE CAR SEEMED TO "LOSE GEARS," SHUTTERED A LITTLE, AND SUDDENLY FELT IT WAS GOING TO STALL OUT ON A SHORT INCLINE. MY 15 YEAR OLD DAUGHTER (WITH LEARNER'S PERMIT) WAS AT THE WHEEL. IT WAS FRIGHTENING AS THE CAR FELT IT WOULD ROLL BACKWARD WITH TRAFFIC STACKED UP BEHIND HER. 2) BRAKES: ON TWO OCASSIONS SINCE I HAVE OWNED THE CAR (3.5 MONTHS) THE BRAKES, WHEN APPLIED (NORMAL FASHION) COMPLETELY WENT TO THE FLOOR WITHOUT FUNCTIONING: THERE WAS NOTHING THERE. A COUPLE OF MINUTES LATER, AND ONLY AFTER PUMPING THE BRAKES A FEW TIMES, DID THE "BRAKE FUNCTION RETURN." MY MOTHER HAD WARNED ME ABOUT THIS - SHE ALSO PROVIDED ME WITH A FILE FOLDER OF ALL REPAIRS SHE HAD MADE ON THE CAR. TWICE; SHE HAD THE MASTER BRAKE CYLINDER REPLACED! SHE COMPLAINED TO THE FORD DEALER IN HER HOMETOWN, WHO "BRUSHED IT OFF" AND ASSURED HER THERE WOULD BE NO FURTHER PROBLEMS. IN THE LAST 3 WEEKS, THE BRAKES FAILED AGAIN - AND AGAIN, MY 15 YEAR OLD WAS AT THE WHEEL. I CANNOT TELL YOU HOW FRIGHTENING THIS WAS - IF NHTSA IS AWARE OF MULTIPLE COMPLAINTS ABOUT A DESIGN FAILURE; WHY HASN'T FORD ISSUED A RECALL TO MAKE THE NECESSARY REPAIRS? *TR
PASSANGER REAR DOOR LOCK WILL NOT LOCK WITH MANUAL OPERATION OR THE REMOTE. THIS IS A SAFETY ISSUE BECAUSE OUR KIDS CAN JUST OPEN THE REAR DOOR BECAUSE YOU HAVE NO ABILITY TO LOCK THE DOOR WITH THE CHILD SAFETY LOCK FEATURE. THE LOCK IS JAMMED IN THE UNLOCK POSITION. THERE IS A RECALL ON THE 2005 FOCUS DOOR LOCKS BUT NOT THE 2007? THE LATCH LOCK ASSEMBLY IS THE SAME FROM 2000-2007 FORD MODEL YEARS. THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE ALL OVER THE WEB. I HOPE PEOPLE START REPORTING THIS MORE ON THIS SITE. THE DEALER WANTS TO CHARGE ME $500 TO REPLACE THE JAMMED UNLOCKED DOOR LATCH THAT REQUIRES THE COMPLETE LATCH ASSEMBLY TO BE REPLACED. I'M ALSO NOT HAPPY THAT ANYONE CAN GET AT MY CHILD BY JUST PULLING ON THE DOOR HANDLE. IF YOU CAN'T LOCK THE REAR DOOR IT MAKES IT REAL EASY FOR SOMEONE TO HARM OUR CHILDREN. I ALSO CAN'T IMAGINE OUR CHILDREN UNKNOWINGLY PULLING ON THE HANDLE AND FALLING OUT OF THE CAR BECAUSE I WAS NOT ABLE TO LOCK THE REAR DOOR. I CAN'T AFFORD THE $500 BUCKS-- OUR CHILDREN ARE AT RISK. FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT RECALLING THIS ISSUE AND WILL SUFFER DEARLY FROM THE LAWSUITS THAT COME THEIR WAY. LAST FORD I EVER BUY PERIOD!!! PROTECT THE CONSUMER FORD!!! *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE RADIO AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO OPERATE INTERMITTENTLY. THE VEHICLE THEN STALLED. THE VEHICLE COASTED TO THE SHOULDER AND WAS TOWED TO AN AUTO BODY SHOP. THE AUTO BODY SHOP STATED THAT THE ALTERNATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONCE AND THE VEHICLE WOULD NOT START. THE DEALER WAS NOT MADE AWARE OF THE SECOND OCCURRENCE. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 58,120 AND THE CURRENT MILEAGE WAS UNKNOWN.
AIR BAG LIGHT LIGHTS UP INDICATING SOME TYPE OF FAILURE IF USED. *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE SPEEDOMETER BECAME INOPERATIVE. UPON RESTARTING, THE MALFUNCTIONS CONTINUED AND THE CONTACT WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE PCM WAS REPLACED, HOWEVER THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
AUTO DOOR LOCK DOES NOT FUNCTION. I CAN HEAR WHAT SOUNDS LIKE SOMETHING HAPPENING OR ELECTRIC MOTOR RUNNING WHEN I PUSH THE BUTTON BUT NOTHING HAPPENS. *TR
ONE OF THE REAR DOORS WILL NOT LOCK. THE DEALERSHIP INFORMED US THE MOTOR NEEDED REPLACED. THIS WAS SHOCKING NEWS SINCE THE CAR HAS RELATIVELY LOW MILEAGE COMPARED TO THIS TYPE OF NEEDED REPAIR. *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SHOOK ABNORMALLY BEFORE STALLING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER TEST DROVE THE VEHICLE AND ADVISED THAT THE TIRES NEEDED TO BE ROTATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,668.
WHILE TRAVELING ON INTERSTATE 24 EAST BETWEEN NASHVILLE AND CHATTANOOGA, I HAD AN ELECTRICAL PROBLEM THAT CAUSED MY ENGINE TO SHUT DOWN WHILE MY CAR WAS STILL TRAVELING AT 65 MPH. THE FIRST SIGN OF A PROBLEM WAS WHEN MY RADIO SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD TO INDICATE THAT MY ENGINE WAS ABOUT TO SHUT DOWN. AFTER TRAVELING ANOTHER 3 TO 5 MILES, ALL THE WARNING LIGHTS ILLUMINATED ON MY DASHBOARD AND A FEW SECONDS LATER MY ENGINE SHUT DOWN. I WAS STILL TRAVELING AT APPROXIMATELY 60 MPH AND WAS ABLE TO STOP THE CAR IN THE EMERGENCY LANE. AFTER STOPPING THE CAR, THE ENGINE WOULD NOT START. ME AND MY FAMILY WERE STUCK ON THE SIDE OF THE HIGHWAY UNTIL WE COULD HAVE THE VEHICLE TOWED TO THE NEAREST FORD DEALER. THE FORD DEALER RAN ELECTRICAL TESTS AND DISCOVERED THE BATTERY HAD FAILED. THE DEALERSHIP REPLACED THE BATTERY AND THE CAR DROVE FINE. ON DECEMBER 1, 2011, ONLY FOUR MONTHS LATER, I WAS TRAVELING TROUGH THE CITY WHEN MY RADIO SHUT OFF AND A FEW MILES LATER THE ENGINE DIED AND WOULD NOT RESTART. THE BATTERY WAS TESTED AND FOUND TO HAVE FAILED AGAIN. BOTH BATTERIES THAT FAILED WERE MOTORCRAFT 1BXT*96*500. SINCE THIS PROBLEM OCCURS WHILE DRIVING WITH NO APPARENT WARNING LIGHTS, AND CAUSES THE ENGINE TO SHUT DOWN, IT NEEDS TO BE INVESTIGATED. *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL BUT THE PEDAL WOULD NOT RESPOND. THE CONTACT WAS ABLE TO SUCCESSFULLY OPERATE THE ACCELERATOR PEDAL AFTER APPLYING HEAVY PRESSURE. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 83,335.
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WHEN THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE INSTRUMENT CLUSTER AND PASSENGER SIDE IMPACT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE SERVICE WARRANTY EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
ALTERNATOR FAILED WITHOUT PRIOR WARNING, PLEASE NOTE THAT THE CHARGING SYSTEM FAILURE NEVER ONCE WAS INDICATED BY THE ILLUMINATION OF THE BATTERY IDIOT LIGHT BEFORE THE VEHICLE STALLED AT 15 MPH AND IN A DRIVE THRU AT A MCDONALD'S... THE VEHICLE COULD NOT BE RESTARTED DUE TO DEPLETED BATTERY CHARGE LEVEL..... NOTE BATTERY PASSED TESTING PHASE AFTER ALTERNATOR REPLACEMENT.... PLEASE NOTE THAT THE BATTERY IDIOT LIGHT DOES ILLUMINATE DURING THE KEY ON ENGINE OFF PRESTART SYSTEM CHECK.....ONCE THE BATTERY WAS SUFFICIENTLY JUMP CHARGED THE VEHICLE RESTARTED AND RAN WITHOUT ANY APPARENT PROBLEM FROM ANY SYSTEM (NO IDIOT LIGHTS ILLUMINATED AND NO CHECK ENGINE LIGHT). HOWEVER WHEN A CHARGING SYSTEM CHECK WAS PERFORMED, THE TEST REVEALED THE ALTERNATOR HAD FAILED AND WAS NOT MAINTAINING A VOLTAGE OUTPUT SUFFICIENT TO SUSTAIN VEHICLE OPERATION. PLEASE NOTE THAT THIS ALTERNATOR FAILURE ALSO CAUSED THE WHOLE ELECTRICAL SYSTEM TO SHUT DOWN INCLUDING ALL LIGHTS..... DOES THIS OR DOES THIS NOT PRESENT A SEVER SAFETY PROBLEM CAUSED BY THE STALLING OF THE VEHICLE AT ANY SPEED AND OR TRAFFIC CONDITION SINCE THE CIRCUIT THAT SHOULD ACTIVATE THE IDIOT LIGHT WHEN THE CHARGING SYSTEM BEGINS TO FAIL AND/OR FAILS COMPLETELY DOES NOT ILLUMINATE SAID IDIOT LIGHT SYSTEM.... *TR
PREMATURE AND UNEVEN WEARING ON ORIGINAL TIRES (PARELLI) ACCIDENT DUE FAILURE TO CONTROL AND/OR STOP THE VEHICLE BEFORE HITTING ANOTHER CAR. OVER 6,000 DOLLARS IN DAMAGE TO MY VEHICLE AND WHIP LASH. *TR
MY 2007 FORD FOCUS HAS (HAD) HEATED SEATS. LATE WINTER OF 2011, MY DRIVER SEAT WOULD BECOME VERY, VERY HOT, AND I WOULD TURN IT OFF BECAUSE IT WOULD BECOME SO UNCOMFORTABLE. I FOUND OUT THIS FALL THAT THIS HEATED SEAT NO LONGER WORKS. I HAVE CHECKED THE FUSE AND IT IS FINE. THE INDICATOR LIGHT GOES ON WHEN PUSHED, BUT NO HEAT. I WOULD NOT BE SURPRISED TO HAVE A BURNED SPOT ON THE HEATING PAD. I BELIEVE THAT FORD SHOULD RECALL THIS AS IT IS A HAZARD. YOU COULD BE BURNED BY A HOT SEAT BEFORE IT BURNS OUT. IT COULD START A FIRE. I WOULD LIKE TO SEE THIS REPAIRED BY FORD AS THEY HAVE NUMEROUS STYLES OF VEHICLES WITH HEATED SEAT PROBLEMS. PLEASE MAKE THEM REPAIR THIS PROBLEM FOR US OWNERS. I DO NOT HAVE OUT OF POCKET FUNDS TO HAVE THIS REPAIRED BY A DEALSHIP. *TT
OUR ALTERNATOR FAILED IN OUR FORD FOCUS ZX3 2007 TODAY WHILE DRIVING - GOT THE CAR TO FORD SERVICE STATION WITH SPARE BATTERY AND JUMPER CABLES AND DID SOME ON-LINE RESEARCH ONLY TO FIND OUT THAT SEVERAL OTHER FOLKS HAVE EXPERIENCED THE SAME PROBLEM: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML ALTERNATORS SHOULDN'T FAIL THIS OFTEN ON A CAR WITH LESS THAN 30K MILES. FORD SHOULD RECALL AND REIMBURSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER OF MY 2007 FORD FOCUS CAME ON FOR THE FIRST TIME AUGUST 31, 2011. THE CAR HAS 37,023 MILES AND HAS HAD ALL THE DEALER MAINTENANCE PERFORMED SINCE THE CAR WAS PURCHASED. I WAS TOLD BY THE LONGMONT FORD DEALER THAT THE ON BOARD DIAGNOSTIC COMPUTER INDICATED A LOSS OF COMMUNICATION AND THAT THE AIRBAG SAFETY SYSTEM WAS NOT ENGAGED WHEN THE LIGHT WAS ON. I RETURNED TO THE DEALER THE NEXT DAY TO HAVE A COMPLETE DIAGNOSTIC TO DETERMINE WHAT HAD CAUSED THE LIGHT TO ACTIVATE. I WAS TOLD THAT THE INSTRUMENT CLUSTER HAD FAILED AND THAT THE ENTIRE CLUSTER MUST BE REPLACED. THIS ELECTRONIC FAILURE REPRESENTS A SERIOUS SAFETY ISSUE IF NOT REPLACED AT A COST OF ~$800.00. I AM DEEPLY CONCERNED THAT OTHER DRIVERS OF THIS CAR MAY NOT UNDERSTAND THAT THE SAFETY SYSTEM IS COMPLETELY INACTIVE WHEN THE INSTRUMENT CLUSTER FAILS IN THIS WAY. FORD DOES NOT OFFER TO REPLACE THIS AS PART OF THE SAFETY WARRANTY PROGRAM. I THINK THIS IS WRONG AND REPRESENTS A SAFETY HAZARD FOR DRIVERS WHO MAY NOT UNDERSTAND THE FAILURE OR WHO CANNOT AFFORD TO MAKE SUCH A REPAIR AND CHOOSE TO DRIVE THE CARE WITHOUT THE SAFETY FEATURE OPERABLE. *TR
THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER OF MY 2007 FORD FOCUS CAME ON FOR THE FIRST TIME AUGUST 31, 2011. THE CAR HAS 37,023 MILES AND HAS HAD ALL THE DEALER MAINTENANCE PERFORMED SINCE THE CAR WAS PURCHASED. I WAS TOLD BY THE LONGMONT FORD DEALER THAT THE ON BOARD DIAGNOSTIC COMPUTER INDICATED A LOSS OF COMMUNICATION AND THAT THE AIRBAG SAFETY SYSTEM WAS NOT ENGAGED WHEN THE LIGHT WAS ON. I RETURNED TO THE DEALER THE NEXT DAY TO HAVE A COMPLETE DIAGNOSTIC TO DETERMINE WHAT HAD CAUSED THE LIGHT TO ACTIVATE. I WAS TOLD THAT THE INSTRUMENT CLUSTER HAD FAILED AND THAT THE ENTIRE CLUSTER MUST BE REPLACED. THIS ELECTRONIC FAILURE REPRESENTS A SERIOUS SAFETY ISSUE IF NOT REPLACED AT A COST OF ~$800.00. I AM DEEPLY CONCERNED THAT OTHER DRIVERS OF THIS CAR MAY NOT UNDERSTAND THAT THE SAFETY SYSTEM IS COMPLETELY INACTIVE WHEN THE INSTRUMENT CLUSTER FAILS IN THIS WAY. FORD DOES NOT OFFER TO REPLACE THIS AS PART OF THE SAFETY WARRANTY PROGRAM. I THINK THIS IS WRONG AND REPRESENTS A SAFETY HAZARD FOR DRIVERS WHO MAY NOT UNDERSTAND THE FAILURE OR WHO CANNOT AFFORD TO MAKE SUCH A REPAIR AND CHOOSE TO DRIVE THE CARE WITHOUT THE SAFETY FEATURE OPERABLE. *TR
WHILE DRIVING AT HIGHWAY SPEEDS, ENGINE WOULD REV UP AND NOT SHIFT GEARS, ONCE IT DID SHIFT CAR LURCHED FORWARD. TOOK TO LOCAL MECHANIC WHO SAID TRANSMISSION WAS BURNING OUT. TOWED TO LOCAL FORD DEALER WHO CONFIRMED. FORD STATED THERE WERE NO COMPLAINTS ABOUT AUTOMATIC TRANSMISSION. VEHICLE OUT OF WARRANTY AND TRANSMISSION HAD TO BE REPLACED FOR ALMOST $3000. FORD PAYED $500. CAR ONLY HAD 27,027 MILES AT TIME OF FAILURE. THE SUDDEN LURCH COULD CAUSE AN ACCIDENT AND/OR THE DRIVER TO LOSE CONTROL OF VEHICLE. INTERNET SEARCH REVEALS MULTIPLE COMPLAINTS OF THE SAME CONDITIONS OF TRANSMISSION FAILURE AND SUDDEN LURCHING ON THE FOCUS. THE RE-MANUFACTURED TRANSMISSION CARRIES A HIGHER MILEAGE WARRANTY THAN THE ORIGINAL ONE WHICH MAKES ONE WONDER IF FORD IS AWARE OF THE PROBLEM AND CORRECTING IT ON THE SLY AS FAILURES OCCUR AND TRANSMISSIONS ARE REPLACED. *TT
THE IGNITION KEY WOULD NOT TURN. THE REPAIR COST $305 AND FORD WILL NOT COVER THE EXPENSE UNDER THE EXTRACARE EXTENDED WARRANTY. MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 2000. I HAD A 2003 FORD FOCUS AND I EXPERIENCED THE SAME EXACT PROBLEM. I ASSUMED WHEN I PURCHASED MY 2007 AND 2010 FORD FOCUS THAT THIS PROBLEM HAD BEEN ADDRESSED BY FORD. I LOOKED UP THE 2003 FORD FOCUS ON YOUR DATABASE AND FOUND 247 COMPLAINTS REGARDING THIS PROBLEM.. THE 2007 FORD FOCUS HAS ONLY 10 COMPLAINTS BUT IT APPEARS THAT THE MILEAGE HAS TO BE OVER 30,000 MILES.
2007 FORD FOCUS PZEV MODEL. ONLY WHEN ENGINE IS COLD, WHEN TRANSMISSION IS PUT IN REVERSE, IT WILL SUDDENLY SURGE AND MOVE MUCH FASTER THAN THE AMOUNT OF PRESSURE ON THE ACCELERATOR WOULD CAUSE. IT BEGAN HAPPENING WHEN I BOUGHT THE CAR BUT ONLY SPORADICALLY, IT SEEMS TO HAPPEN A LOT MORE NOW THAT THE CAR IS OLDER. IN THE PAST I TOLD THE DEALERSHIP ABOUT IT ON TWO OCCASIONS AND THEY COULD FIND NOTHING WRONG SO I AM JUST VERY CAREFUL WHEN I AM BACKING THE CAR UP. *TR
MY 88 YEAR OLD MOTHER WAS PULLING INTO HER GARAGE WHEN GRABBING THE SHIFING LEVER TO PUT IT IN PARK IT CAME UP OUT OF THE COLUMN ALONG WITH THE ELECTRICAL CONNECTION CAUSING THE CAR TO GO FORWARD AND HIT THE BOXES. THE KEY WAS LOCKED IN PLACE AND THE CAR WOULDN'T SHUT OFF. PISS POOR DESIGN OF SCREW HOLDING THE SHIFTER ON AND THE CONNECTION FOR THE POWER. *TT
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TREAD ON THE REAR TIRES WAS WEARING FASTER THAN THE FRONT. THE CONTACT STATED THE WEAR WAS ON THE OUTSIDE OF THE TIRES BUT THEY REPLACED THE REAR TIRES FOR THE THIRD TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO THE REAR ALIGNMENT OF THE VEHICLE. THE DEALER STATED THE CONTACT HAD TO TRY AND MANAGE THE PREMATURE WEAR OF THE TIRES. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 57,000.
2007 FORD FOCUS THROTTLE STICKS! MOST OF THE TIME WHEN I TRY TO COME TO A STOP, THE ENGINE RACES AND I HAVE A HARD TIME GETTING IT TO COME BACK DOWN TO IDLE. THIS ALSO HAPPENS WHEN TRYING TO GO SLOW. THERE IS A PROBLEM WITH THE THROTTLE! THIS IS HAPPENING ALL THE TIME! *KB
WHILE DRIVING SLOWLY, THE REAR HATCH DOOR OF OUR WAGON WITH ELECTRIC LOCKS POPPED OPEN ON ITS OWN. I STOPPED AND CLOSED THE DOOR. SAME THING HAPPENED A COUPLE DAYS LATER. *TR
IN A HEAD-ON COLLISION THE DRIVER'S SEAT BELT DISENGAGED THROWING DRIVER THROUGH PASSENGER SIDE WINDSHIELD. THE ARMREST BETWEEN THE SEATS WHICH IS POSITIONED RIGHT OVER THE SEAT BELT LATCH AND IS ON A GOOSE-NECK MOUNT COLLAPSED AND RELEASED THE SEAT BELT. THIS RESULTED IN SERIOUS INJURIES. *TR
ALTERNATOR FAILURE. *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 50 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT INTENT. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR YET THE DOOR FAILED TO REMAIN IN A SECURED POSITION. THE VEHICLE PASSENGER MANUALLY HELD THE DOOR TO PREVENT IT FROM OPENING WHEN IN MOTION. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE PLASTIC DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
THIS IS NOT A SAFETY COMPLAINT, BUT IT IS A COMPLAINT ABOUT A DEFECTIVE COMPONENT THAT AFFECTS COMFORT, IF NOT SAFETY. MY WIFE AND I BOTH BOUGHT NEW 2007 FORD FOCUSES. SOON AFTER MY CAR WENT OUT OF WARRANTY (AT ABOUT 37,000 MILES IN FALL 2009), THE AIR RECIRCULATION FUNCTION ON THE A/C STOPPED WORKING. THE INDICATOR LIGHT GOES ON, BUT THE AIR CONTINUES TO BE DRAWN FROM OUTSIDE. I TOOK MY CAR TO MY DEALER AND WAS TOLD THAT THE MOTOR THAT OPENS AND CLOSES A VENT DOOR HAD DIED. IT WOULD COST ABOUT $600 FOR THE MOTOR, PLUS THE LABOR COST OF REMOVING THE DASH TO ACCESS THE MOTOR. BECAUSE OF THE HUGE EXPENSE, I DECIDED TO LIVE WITH THE PROBLEM. NOW MY WIFE'S CAR HAS THE DEVELOPED THE SAME PROBLEM (AT 21,000 MILES). HER AIR RECIRCULATION BUTTON ALSO HAS STOPPED WORKING. I CHECKED THE INTERNET AND SAW SEVERAL OTHER OWNERS' COMPLAINTS ABOUT THE SAME PROBLEM IN THEIR 2007 FOCUSES. IT SEEMS TO ME THAT THERE IS A FAIRLY WIDESPREAD PROBLEM WITH THIS MOTOR IN 2007 FOCUSES. I AM ASKING YOU TO INITIATE A RECALL, SO THAT PEOPLE WITH THIS PROBLEM CAN GET THEIR CARS FIXED AND HAVE THEIR A/C WORK PROPERLY. *TR
2007 FORD FOCUS....ALTERNATOR AND BATTERY REPLACEMENT...IF YOU CHECK INTO THIS, YOU WILL NOTICE HOW MANY PEOPLE HAVE HAD TO REPLACE THESE ITEMS IN UNDER 50K MILES ON CAR. *TR
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR WOULD NOT REMAIN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS WAITING FOR PARTS TO ARRIVE TO REPAIR THE FAILURE. THE MANUFACTURER WAS UNAWARE OF THE ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CURRENT MILEAGES WERE 54,000 AND THE FAILURE MILEAGES WERE 52,700. UPDATED 06/16/11*LJ UPDATED 06/21/11
TL* THE CONTACT OWNS A 2007 FORD FOCUS STATION WAGON. THE CONTACT WAS DRIVING 45 MPH WHEN HE NOTICED THAT THE TAIL LIGHTS AND MARKER LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HIM THAT THE WIRING HARNESS WAS CHAFE AND HAD A SHORT CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE HOWEVER, THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ITEM NUMBER: 10023297 (ELECTRICAL SYSTEM: WIRING). THE CONTACT DID NOT ORDER THE SERVICE BULLETIN FOR ADDITIONAL INFORMATION. THE FAILURE MILEAGE WAS 120,000.
I WAS DRIVING DOWN A CITY STREET WHEN MY DRIVER SIDE AIRBAG DEPLOYED FOR NO REASON. I DID NOT GO OVER A BUMP AND WAS NOT HIT BY ANOTHER VEHICLE TO JUSTIFY THE AIRBAG DEPLOYING. I IMMEDIATELY PULLED OVER AND GOT OUT OF MY CAR. *TR
DRIVING DOWN DIRT ROAD ~45MPH. SPEED LIMIT IS 55MPH. SAID ROAD HAS NUMEROUS POTHOLES, NONE OF LARGE SIZE THAT WERE OBSERVED TO BE CATASTROPHIC. PASSENGER SEAT AIRBAG DEPLOYED WITH PASSENGER IN SEAT. SPOKE WITH FORD COMPLAINT LINE, THEY DENY THIS AS A FAILURE WITHOUT INVESTIGATING OR INSPECTING, NOR DID THEY OFFER. FORD DEALER WHO IS REPAIRING VEHICLE, WAS NOT ABLE TO PROVIDE ME WITH THE INFORMATION OF WHAT SET THE AIRBAG OFF AS OF YET (SENSORS?). FORD DEALER CLAIMS POTHOLE DAMAGE ON VEHICLE. *TR
ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER LIT UP AND ALL OF THE GAUGES STOPPED WORKING AND THEN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC. IT HAPPENED YESTERDAY AND I HAD THE BATTERY CHANGED BUT THE PROBLEM RESURFACED THE NEXT DAY AND AGAIN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC AND I HAD TO HAVE IT TOWED. I HAD THE CAR TOWED TO A MECHANIC TO SEE WHAT IS CAUSING THE PROBLEM BUT THE MECHANIC HAS NOT BEEN ABLE TO FIND THE PROBLEM YET. THIS IS A DANGEROUS SITUATION DUE TO THE CAR STALLING IN THE MIDDLE OF TRAFFIC. *TR
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE AIRBAG WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRS. ONE YEAR LATER, THE FAILURE RECURRED AND THE CLOCK SPRING WAS REPLACED. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY CONCERNS REGARDING THE AIRBAG. UPDATED 5/9/11 *CN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AGAIN IN FEBRUARY 2011. THE DEALER STATED THERE WAS A FAULTY SPRING IN THE STEERING COLUMN. UPDATED 07/06/11
CAR SHUTDOWN COMPLETELY IN THE MIDDLE OF THE ROAD, IT STARTED WITH ABS LIGHT COMING ON. FOUND OUT ALTERNATOR HAD DIED AND KILLED MY BATTERY. *TR
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THERE WAS NOT A CRASH. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY DID NOT COVER THE REPAIRS AND THE CONTACT WOULD RECEIVE A RETURN CALL. THE CONTACT HAD NOT RECEIVED A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH THE DRIVERS SIDE SIDE AIR BAG DEPLOYED. THE CONTACT STATED THAT HE WAS ABLE TO CONTINUE DRIVING AFTER THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER STATED THAT THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500. UPDATED 05/03/11*LJ FORD AUTHORIED THE DEALER TO REPLACE THE DRIVER SIDE AIR BAG, SENSOR AND MODULE.
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN ABNORMAL AND EXCESSIVE INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND REPROGRAMMED THE PCM TO THE LATEST COLLABORATION. THE DEALER FURTHER TESTED THE VEHICLE AND FOUND THAT THE FAILURE WAS CORRECTED HOWEVER WHEN THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER, THE FAILURE RECURRED. THE DEALER ADVISED THAT HE WAS UNABLE TO DETERMINE WHY THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 26,600. UPDATED 04/15/11*LJ
JUST PURCHASED A 2007 FORD FOCUS HATCHBACK TWO WEEKS AGO. IT HAD 29,000 MILES ON IT. HARDLY DRIVEN. I DROVE AN HOUR AWAY FROM MY HOME, YESTERDAY,TWO WEEKS AFTER PURCHASING IT. THE RADIO WENT BLACK, ALL LIGHTS AND GAUGES FOLLOWED. I WAS ABLE TO DRIVE IT APPROX. 2 MILES TO A TRUCK STOP, BEFORE THE CAR DIED, AND I CALLED FOR ROADSIDE ASSISTANCE. AFTER REALIZING THAT IT'S PROBABLY THE ALTERNATOR, I DID A SEARCH ONLINE AND REALIZED THAT MANY PEOPLE HAVE DEALT WITH THIS EXACT SAME ISSUE IN THE EXACT SAME TYPE OF CAR, AROUND THE SAME MILEAGE. NOTHING HAS BEEN DONE BY FORD TO CORRECT THIS ISSUE AND I THINK THEY SHOULD. I WAS ON A BUSY HIGHWAY WITH MY GIRLFRIEND AND HER 9 YEAR OLD DAUGHTER, WHO WAS TERRIFIED OF THE WHOLE SITUATION OF BEING STRANDED IN THE DARK AT NIGHT. I HAVE ALSO LEARNED THAT PEOPLE HAVE NEEDED TO REPLACE THE ALTERNATOR IN THESE CARS MORE THAN ONE TIME, AFTER THE INITIAL EPISODE. I HAD TO HAVE MY CAR TOWED AND IT COST ME $100. I HAVEN'T EVEN MADE MY FIRST MONTHLY PAYMENT ON THIS CAR YET !!! NOW IM LOOKING AT SPENDING ANYWHERE FROM $400-$700 TO FIX A CAR THAT I PURCHASED, LESS THAN 3 WEEKS AGO. HAD THERE BEEN A RECALL FROM FORD ON THIS, I WOULD EITHER HAVE NEVER HAD TO DEAL WITH IT, OR I COULD HAVE TAKEN THE CAR IN WHEN I PURCHASED IT AND HAD IT SERVICED, FREE OF CHARGE. I KNOW THAT THERE ARE PLENTY OF COMPLAINTS ABOUT IT ON THE INTERNET TO CONSTITUTE A RECALL. I HOPE THIS HELPS IN GETTING THAT DONE. WHERE DO I STAND, IF A RECALL IS ANNOUNCED AFTER I HAVE SPENT THE M
WHILE DRIVING ON A BUSY 3 LANE EXPRESSWAY IN THE CENTER LANE AT 60 MILES PER HOUR, THE LEFT CURTAIN AIRBAG DEPLOYED AND I WASN'TINVOLVED IN AN ACCIDENT. MY ARM FELT LIKE SOMEONE HIT ME WITH A BASEBALL BAT. BUT LUCKILY I WAS ABLE TO MAINTAIN CONTROL AND NOT CAUSE A PILE UP. MY WIFE WAS IN THE CAR WITH ME AND WAS VERY THANKFUL THAT I WAS DRIVING BECAUSE SHE SAID SHE PROBABLY WOULDN'T HAVE REACTED THE SAME WAY. SHE HAD JUST PURCHASED THIS 2007 FORD FOCUS LESS THEN A WEEK AGO, WITH A CLEAN CAR FAX!!!! NOW I'M READING THAT THIS HAS HAPPENED TO ALOT OF PEOPLE. I HAVE BEEN A FIREMAN FOR NEARLY 25 YEARS AND I'VE SEEN WHAT AIRBAGS CAN DO TO PEOPLE WHEN THEY WORK PROPERLY. AND IF ITS TRUE THAT FORD IS IGNORING THESE CLAIMS, SOMEONE ONE WITH SOME FEDERAL PULL SHOULD DO SOMETHING ABOUT THIS. *TR
SIDE AIRBAG ON 2007 FORD FOCUS DEPLOYED SPONTANEOUSLY WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEEDS ON AN INTERSTATE ROUTE. ACCORDING TO A LOCAL FORD DEALERSHIP," RCM RECEIVED CRASH DATA," THOUGH THERE WAS NO IMPACT. *TR
THE AIRBAG WARNING LIGHT ON MY 2007 FORD FOCUS ZX3 COMES ON AND REMAINS ON. DEALER RESET THE CODE AND IT STAYED OFF FOR A COUPLE MONTHS AND THEN CAME BACK ON. I AM TOLD THAT THE BAGS WILL NOT DEPLOY SO LONG AS THE LIGHT IS ON. FROM OWNER FORUMS I GATHER THAT THIS IS NOT AN INFREQUENT ISSUE. *LN
DRIVING ON THE FREEWAY AT APPROX 60 MPH HEARD A VERY LOUD NOISE AND ALL OF SUDDEN MY 2007 FORD FOCUS CAME TO A COMPLETE STOP WITH THE SEATBELT BECOMING VERY TIGHT AGAINST ME AND JERKING ME, WITHIN A FEW SECONDS THE CAR WAS ABLE TO START AGAIN AND IT INFORMED ME THAT MY AIRBAGS HAD BEEN DEPLOYED. THE DASH DROPPED AND THE AIR VENTS CRACKED, MY STEERING WHEEL HAS SHIFTED. THIS HAS LEFT MARKS ON MY NECK, CHEST AND PAINS THROUGHOUT MY NECK AND BACK. POSSIBLE WHIPLASH. CAR IS GOING TO DEALERSHIP TOMORROW, HOPEFULLY I WILL HAVE SOME KIND OF EXPLANATION FOR WHAT HAPPENED. *TR
WHILE TRAVELING THROUGH OREGON ON I-205 IN EXTREAMLY HEAVY RAIN MY 2007 FOCUS WITH 64,000 MILES LOST MOST ALL ELECTRICAL SYSTEMS INCLUDING HEAD LIGHTS, TAIL LIGHTS AND TURN SIGNALS. AIR BAG INDICATOR ALSO ILUMINATED ON INSTRAMENT PANEL. THIS ALL OCCURRED WHILE TRAVELING AT 55 MPH. I WAS ABLE TO CONTINUE TO NEXT EXIT AND FOUND SEARS SERVICE CENTER WHO DIAGNOSSED PROBLEM AS BAD BATTTERY AND ALTERNATOR. NO PRIOR WARNING FROM BATTERY LIGHT IN INSTRUMENT PANEL. THIS PROBLEM OCURRING AT HIGHWAY SPEEDS IN LOW VISABILITY IS A DEFINATE SAFETY HAZARD. I KNOW ALTENATORS FAIL FROM TIME TO TIME BUT THE LACK OF WARNING IN THE VEHICLE INSTRUMENTATION OF LOW VOLTAGE IS NOT ACCEPTABLE. I HAVE NOTED MANY OTHER ACCOUNTS FROM FOCUS OWNERS ON VARIOUS INTERNET SITES WITH ALMOST IDENTICAL SENARIOS. I THINK FORD MUST KNOW BY NOW THAT THIS IS A PROBLEM WITH THE 2007 FOCUS. *LN
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Focus → · Every Focus year → · How the figures are calculated →