Page 8 of 8 · complaints 351–391 of 391

2007 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Tires
Filed May 6, 2008MN

SEVERE TIRE WOBBLE. TOOK THE CAR TO DEALER. THEY SAID IT NEEDED ALIGNMENT AND 2 NEW TIRES. TOOK TO A TIRE DEALER THEY SAID THAT THEY HAVE HAD MANY OF THE SAME CARS IN THERE WITH THE SAME PROBLEM. IT'S THAT THE REAR WHEELS ARE TOED-IN 50% TO MUCH FROM THE FACTORY SPECS AND IT JUST CHOPS THE TIRES UP. THE CAR NEEDS 2 NEW TIRES AND A ALIGNMENT JOB TO FIX THE PROBLEM FROM THE FACTORY. I FEEL THAT THE COMPANY SHOULD PAY FOR IT , SINCE IT COMES OFF THE LINE LIKE THAT. *TR

Air Bags › Side/WindowCrash2 injured
Filed May 2, 200812,000 milesWA

I WAS IN AN AUTO ACCIDENT AND MY SIDE AIRBAGS DID NOT DEPLOY. CAN YOU EXPLAIN WHY? I OWNED A 2007 FORD FOCUS. *TR

Air BagsCrash2 injured1 killed
Filed Apr 30, 200836,000 milesND

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK AND KILLED A HORSE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE INSURANCE COMPANY IS INVESTIGATING THE CRASH. THE VEHICLE WILL BE TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND HEAD INJURIES AND THE PASSENGER SUSTAINED HEAD INJURIES. THE FAILURE MILEAGE WAS 36,000.

Air Bags
Filed Apr 24, 2008OH

2007 FORD FOCUS WITH DEFECTIVE FRONT PASSENGER SEAT AIRBAG. CONSUMER STATES THAT THE AIRBAG DOES NOT SENSE WHEN HIS GIRLFRIEND IS IN THE PASSENGER SEAT. HE ALSO SAYS THAT COLD WEATHER ENHANCES THIS PROBLEM. *KB THE PASSENGER AIR BAG LIGHT WOULD ILLUMINATED INTERMITTENTLY. *JB

Air BagsCrash1 injured
Filed Apr 10, 20085,500 milesWI

MY DAUGHTER WAS RECENTLY IN A HORRIFIC CAR CRASH IN HER BRAND NEW 2007 FORD FOCUS. THE CAR FLIPPED, HIT A TELEPHONE POLE (REAR END) LANDED ON THE TOP AND ROLLED. THE AIRBAGS (FRONT AND SIDE) NEVER DEPLOYED. MY DAUGHTER SUSTAINED HEAD INJURIES AND CUTS, SCRAPES & BRUISES - BUT THANK GOD SURVIVED. ARE THERE ISSUES WITH THE AIR BAGS ON THE 2007 FOCUS? *TR

Air BagsCrash1 injured
Filed Apr 7, 200819,000 milesTX

I OWN A 2007 FORD FOCUS. I PURCHASED THE SE MODEL NEW BECAUSE OF THE ADDITIONAL SAFETY FEATURES SUCH AS FRONT AND SIDE AIR BAGS. MY DAUGHTER WAS INVOLVED IN A SERIOUS ACCIDENT ON 4/5/08 WHERE A CAR PULLED OUT IN FRONT OF HER. HER FOCUS HIT THE CAR DEAD CENTER BETWEEN THE DRIVERS CAR DOOR AND THE PASSENGER CAR DOOR. THE IMPACT WAS ALMOST A PERFECT FRONTAL IMPACT WHICH DESTROYED THE ENTIRE FRONT OF THE FOCUS. NO AIRBAGS DEPLOYED AND MY DAUGHTER SUFFERED A BRUISED CHEST, NECK AND BACK PAIN FROM THE SEAT BELT. I'M CONCERNED THAT THERE IS A PROBLEM WITH THE NON-DEPLOYMENT OF AIRBAGS ON THE FORD FOCUS ON FRONTAL IMPACTS. I BELIEVE IT IS IN THE BEST INTEREST OF THE PUBLIC THAT THIS BE INVESTIGATED. THE CAR HAS BEEN TOWED TO NICHOLS FORD IN FORT WORTH, TX. I HAVE ALSO NOTIFIED THE CONSUMER DEPARTMENT OF FORD MOTOR COMPANY OF THE COMPLAINT. *TR

Air Bags › Frontal
Filed Apr 5, 200810,445 milesMO

DRIVING ON THE INTERSTATE WITH A FRIEND THE AIR BAG DEPLOYED WHILE DRIVING 65 MPH WE HIT NOTHING THANK GOD IT WAS NOT THE DRIVERS AIR BAG THE CAR IS ONLY 8 MONTHS OLD WE HAVE A BUMPER TO BUMPER WARRANTY WITH FORD MOTOR COMPANY. THEY WOULD NOT LOOK AT IT AND TOLD US TO GO TO OUR INSURANCE COMPANY. WE HAD TO PAY A 500.00 THEY FOUND THAT THE COMPUTER RECORDED A HEAD ON ACCIDENT WHICH WILL NOT BE ERASED SO THE CAR VALUE IS NOW LOST THEY TOOK PICTURES OF EVERYTHING SHOWING NO ACCIDENT AT ALL THE INSURANCE COMPANY CHANGED ALL THE SENSORS AND THEN THE AIR BAG LIGHT WOULD NOT GO OFF IT INDICATED A PASSENGER IN THE SEAT SO THE SENT IT TO THOROUGHBRED FORD AND SAID THEY DID NOT CARE WHAT THEY HAD TO DO BUT FIX THE CAR SO THE DID. IT COST ME 500.00 DEDUCTIBLE AND THE INSURANCE CO 1,800.00 SO NOW THE ARE WAITING FOR FORD TO EXCEPT LIABILITY. WE NO NOT FEEL OUR SON IS SAFE DRIVING THIS CAR I FEEL MOST ACCIDENTS SHOULD BE LOOKED AT AS WHICH HAPPENED FIRST AN ACCIDENT OR THE AIR BAG. WE COULD HAVE LOST FOUR YOUNG MEN BECAUSE OF THIS I AM VERY ANGRY WITH THIS TOTAL PROCESS IT TOOK 3 WEEKS TO GET THE CAR BACK THIS ALSO INVOLVED MISSING WORK CLASSES AND ALOT OF TROUBLE WITH TRANSPORTATION I WISH THEY WOULD TAKE THIS CAR OFF THE ROAD SO IF AND WHEN IT IS SOLD I DO NOT HAVE THAT BURDEN OF SOMEONE ELSE'S LIFE ON MY HEAD AND HEART. *TR

Tires
Filed Apr 4, 2008NH

2007 FORD FOCUS WITH SEVERAL PROBLEMS WITH THE TIRES. CONSUMER STATES THAT HE HAS HAD SEVERAL PROBLEMS INCUDING PUNCTURE IN THESE TIRES. HE STATES THAT IT HANDLED POORLY, AND HE HAD TO REPLACE THEM AT 26,000 MILES. *KB THE TIRES LOST AIR, AND A REPAIR THAT WAS MADE DID NOT HOLD.(HANKOOK OPTIMO TIRES). *JB

Tires
Filed Mar 10, 2008MO

I BOUGHT THIS NEW 2007 FORD FOCUS ON 8-16-07 AND WHEN I LEFT AND HEADED DOWN THE HIGHWAY MY TIRES WHICH ARE PIRELLI P6 FOUR SEASONS 205/50R16 WERE MAKING A TERRIBLE THUMPING NOISE. I CALLED THE DEALER AND WAS REASSURED BY THE SALESMAN THAT THE IS WHAT HAPPENS WITH LOW PROFILE TIRES. I TALKED TO HIM 5 OR 6 TIMES OVER A 2 TO 3 WEEK PERIOD AND HE KEPT TELLING ME THAT IS THE SOUND OF LOW PERFORMANCE TIRES. WELL I WENT IN FOR MY OIL CHANGE AND TO HAVE MY TIRES ROTATED AND THEY TOLD ME MY CAR WAS OUT OF ALIGNMENT AND MY TIRES WERE SHOT. THE TWO FRONT ONES WERE WORE ON THE INSIDE AND THE BACK TWO HAD A FUNNY WEAR PATTERN THAT THEY HAD NEVER SEEN BEFORE. THEY ALSO TOLD ME HOW MUCH IT WOULD COST TO HAVE 4 NEW TIRES PUT ON AND A ALIGNMENT. I WENT BACK TO THE DEALER AND I WAS PUT OFF. I WAS TOLD I HAVE NO WARRANTY WITH THE TIRES AS I WAS TOLD BY MY SALESMAN (WHO BY THE WAS IS NO LONGER THERE). I AM UPSET BECAUSE THE SERVICE GUY WHO MADE MY APPOINTMENT SAID THEY ARE SEEING THIS ALOT WITH THE 2007 FORD FOCUS PIRELLI TIRES BUT I AM GOING TO HAVE TO PAY FOR NEW ONES. I DON'T THINK SO THIS IS A PROBLEM I HAVE HAD SINCE I BOUGHT THIS CAR AND SOMETHING SHOULD BE DONE A.S.A.P. BEFORE SOMEONE GETS KILLED OUT ON THE ROAD. *TR

Air Bags › FrontalCrash1 injured
Filed Feb 24, 2008DE

MY DAUGHTER WAS A PASSENGER IN A 2007 FOR FOCUS. SHE WEIGHS 175LBS. THE DRIVER REAR ENDED THE CAR IN FRONT OF THEM IN A 50MPH ZONE AND NONE OF THE AIRBAGS DEPLOYED. WHY? *TR

Parking Brake
Filed Feb 9, 2008TN

I CAME HOME AND PARKED MY FOCUS AS USUAL. I PUT THE CAR IN NEUTRAL AS ALWAYS AND ENGAGED THE EMERGENCY BRAKE. WHEN I GOT UP THE NEXT MORNING AND WENT OUTSIDE, MY CAR HAD ROLLED INTO A LIGHT POLE AT MY HOUSE AND DONE CONSIDERABLE DAMAGE TO THE DRIVER'S DOOR. THE EMERGENCY BRAKE WAS STILL ENGAGED. I HAD JUST GOTTEN MY CAR THE DAY BEFORE FROM THE REPAIR SHOP SO ALL WAS IN WORKING ORDER WITH THIS VEHICLE. I AM CONCERNED ABOUT THE EMERGENCY BRAKE SYSTEM. I HAVE HAD THIS CAR FOR 9 MONTHS AND THIS IS THE FIRST TIME THIS HAS HAPPENED AND I ALWAYS DO THE SAME THING EACH DAY. *TR

Suspension › Front
Filed Jan 17, 2008CA

2007 FOCUS 3 DOOR SES PURCHASED NEW IN 11-06. BEGAN NOTICING MINOR STEERING WHEEL VIBRATIONS AFTER 6 MONTHS AND DEALER HAD ROTATED TIRES AT 8K MILES. AT 14 MONTHS AND 17K MILES THE STEERING WHEEL VIBRATION BECAME UNACCEPTABLE. DEALER DID A FRONT ALIGNMENT AFTER TELLING ME THE WHEELS WERE WAY OUT OF SPEC. THE PIRELLI P6 ORIGINAL TIRES ARE NOW SEVERELY WORN IN MISALIGNMENT PATTERNS AND MUST BE REPLACED. VERY DISAPPOINTED. IF YOU OWN A FOCUS AND HAVE ANY UNUSUAL FEEL IN THE STEERING AND HANDLING, GET IT CHECKED ASAP. *TR

Visibility › Windshield
Filed Jan 9, 2008692 milesWI

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 MPH. THE VEHICLE MATS WERE STEAMED BY THE DEALER AND NEVER DRIED. AS A RESULT, THE WINDOWS WERE FROSTED INSIDE THE PASSENGER COMPARTMENT. THE CONTACT FOUND RUST IN THE DASHBOARD COMPONENTS AND THE FUSE BOX. THE CURRENT MILEAGE WAS 897 AND FAILURE MILEAGE WAS 692.

Air Bags › Frontal
Filed Dec 20, 200791 milesAR

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE AIR BAG LIGHT FLASHES ON AND OFF WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE OCS SENSOR WAS MALFUNCTIONING AND THEY MADE THE REPLACEMENT. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE PASSENGER'S WEIGHT CAUSED THE LIGHT TO FLASH, BUT THEY DID NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 32,544 AND FAILURE MILEAGE WAS 91.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Dec 8, 200725,000 milesOK

NOVEMBER 19TH, ATTEMPTED TO BRAKE, BRAKES WENT TO FLOOR, I HIT A PICKUP. REQUESTED DEALER CHECK BRAKE SYSTEM, THEY DID A TEST DRIVE SAID BRAKES ARE FINE. NOVEMBER 30TH, DRIVING ON HIGHWAY, WENT TO STOP NOTICED BRAKES WERE MUSHY, NOT SAME TENSION AS USUAL BUT CAR DID BRAKE. DECEMBER 5TH, MAKING RIGHT HAND TURN TO GET ON FREEWAY, TAPPED BRAKES, BRAKES DID NOT WORK, TAPPED AGAIN THEY WORKED. *TR

Air Bags › FrontalCrash1 injured
Filed Dec 8, 200725,000 milesOK

HAD BRAKE FAILURE, RESULTED IN ACCIDENT, HIT A PICKUP TRUCK AND APPROXIMATELY 35 MPH, AIRBAG FAILED TO DEPLOY. HOWEVER, THE LIGHT CAME ON AND IT DID REQUIRE A SWITCH TO BE REPLACED WHICH COST ME A COUPLE HUNDRED DOLLARS. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Nov 20, 2007475 milesFL

ON OCTOBER 25 2007 I PURCHASED A FORD FOCUS SEDAN 4 DOOR CAR WITH MORE OR LESS 400 MILES ON THE ODOMETER. A COUPLE OF DAYS LATER I NOTICED THAT WHEN MY DAUGHTER WHICH IS 5 FOOT ONE, 112 LB WAS RIDING IN THE PASSENGER'S SEAT, AN INDICATOR LIGHT LIT INDICATING ME THAT THE AIRBAG IS TURNED OFF ( WRITTEN ON THE PLASTIC), TELLING ME THAT AT THIS MOMENT THE AIRBAG WOULD NOT DEPLOY IN CASE OF A COLLISION. THIS FEATURE IS SUPPOSED TO ACTIVATE WHEN CHILDREN ARE SEATED IN THE PASSENGER SEAT IN ORDER TO AVOID DEPLOYMENT INJURY. I WENT TO MY DEALER 4 TIMES EXPRESSING MY COMPLAINTS AROUND THIS SAFETY ISSUE. EACH TIME THEY TOLD ME THAT THE UNIT WOULD BE RESET AND ULTIMATELY THEY EVEN EXCHANGED A SEAT CUSHION, ALL OF THIS WITH NO AVAIL. CONFRONTED AGAIN WITH THIS PROBLEM WITH MY WIFE AS A PASSENGER (5FT 3 AND 114LB) I RETURNED TO THE DEALER AND THEY REPRODUCED THE SITUATION I WAS EXPLAINING WITH A LOCAL THIN PASSENGER. AS A RESULT OF THIS VISIT I CONTACTED FORD CUSTOMER SERVICE AND FILED A COMPLAINT ON 11/19/2007. FORD ADVISED THAT I WOULD RECEIVE A FOLLOW UP CALL IN A COUPLE OF DAYS. TODAY 11/20/2007 FORD CALLED AND TOLD ME THAT ACCORDING TO THEIR ENGINEERS, THE BEHAVIOR OF THE LIGHT WAS "AS DESIGNED" AND AS SUCH I COULD DO NOTHING ABOUT IT. LET ME STATE THAT FORDS EXPLANATION IS RIDICULOUS AND A SEVERE BREACH IN AUTO SECURITY WITH LIABILITY ISSUES. BOTTOM LINE, OCCUPANTS IN THE FRONT PASSENGER SEAT ( IN THIS CASE MY DAUGHTER OR WIFE) COULD BE SUBJECTED TO LETHAL INJURIES AS A RESULT ON NO

Air Bags
Filed Nov 16, 2007FL

DEAR SIR: I RECENTLY PURCHASED A FORD FOCUS SEDAN 2007 WHICH HAS THE FEATURE IN WHICH IF THE FRONT PASSENGER IS NOT WITHING CERTAIN RANGES THE AIR BAG WILL NOT DEPLOY. CONSISTENTLY, THE NOTIFICATION THAT THE AIR BAG IS OFF LIGHT ON WITH MY 22 YEAR OLD FEMALE DAUGHTER WHICH IS SHORT ( 5FOOT 2 AND 105 POUNDS) IS IN THE FRONT PASSENGER SEAT. I HAVE TRIED TO SOLVE THIS ISSUE WITH THE DEALER BUT THEY HAVE NO SOLUTION AND THEY STATE THAT THE THRESHOLD IS SET TO 100LB WHICH I CONSIDER EXCESIVE. AFTER ABOUT TWENTY MINUTES OR SO THE LIGHT TURNS OFF AS IT SHOULD BE, BUT THIS LEAVES AN EXTENDED INTERVAL IN WHICH MY DAUGHTER IS NOT PROTECTED. I'D APPRECIATE YOUR ADVICE ON HOW TO HANDLE THIS MATTER . *TR

Power Train › Automatic Transmission
Filed Nov 8, 20075,100 milesOH

THE TRANSMISSION WENT OUT AT APPROXIMATELY 5000 MILES, NO MAJOR INCIDENTS LED UP TO IT, HOWEVER, MINOR SOUNDS WHEN IT SHIFTED, TRACTION CONTROL WOULD NOT SHUT OFF ON ONE OCCASION. *TR

Vehicle Speed Control
Filed Oct 23, 2007NY

2007 FORD FOCUS WITH UNEXPECTED ACCELERATION ISSUES. CONSUMER STATES THAT HER VEHICLE REVVED UP AND SURGED ALMOST HITTING A GUARD, AND THEN A SECOND TIME ALMOST WENT INTO THE WOODS. *KB *TR

Air Bags › Frontal › Sensor/Control ModuleCrash
Filed Sep 21, 20078,300 milesOH

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE VEHICLE WAS INVOLVED IN A CRASH AND AFTER IT WAS REPAIRED, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. SHE RETURNED TO THE DEALER TWICE IN ONE WEEK AND THEY REPAIRED THE AIR BAG SENSOR THREE TIMES. THE CONTACT STATED THAT THE LIGHT WOULD DIM FOR TWO DAYS, BUT THEN ILLUMINATE AGAIN. SHE BELIEVED THAT THIS WAS A SAFETY HAZARD AND THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE FAILURE MILEAGE WAS 8,300 AND CURRENT MILEAGE WAS 8,900.

SteeringCrash2 injured
Filed Aug 30, 20077,300 milesMD

I WAS DRIVING A 2007 FORD FOCUS THAT I HAD RENTED ON A MAJOR HIGHWAY UNDER GOOD WEATHER CONDITIONS, MID-MORNING, GOOD LIGHT, NO CURVES, NO DISTRACTIONS, LIGHT TRAFFIC. THE CAR BEGAN TO VEER TO THE RIGHT. I TURNED THE STEERING WHEEL TO CORRECT IT AND IT DIDN'T RESPOND. WHEN I TURNED IT A LITTLE FURTHER, THE CAR ABRUPTLY TURNED ON A SHARP ANGLE TO THE LEFT. THE STEERNG WAS COMPLETELY OUT OF CONTROL. I SWERVED AGAIN TO THE RIGHT, THEN LEFT. I WAS UNABLE TO MANEUVER IT AND WAS ABOUT TO HIT THE MEDIAN WHEN I WAS HIT ON THE DRIVER'S SIDE DOOR (I CROSSED THE FAR LEFT LANE IN FRONT OF ANOTHER DRIVER). THE IMPACT CAUSED THE SIDE OF THE CAR TO INDENT MORE THAN 1 FOOT. I WAS WEARING MY SEATBELT. I WAS FORCED FORWARD SO HARD THAT THE SEATBELT BROKE MY COLLAR BONE. I ALSO HAVE SEVERAL BROKEN RIBS AND A HAND INJURY. THE AIR BAGS DID NOT DEPLOY. THE STEERING WENT COMPLETELY OUT OF CONTROL. THE CAR IS CURRENTLY UNDER EXAMINATION BY ENGINEERS WHO HAVE TOLD ME THAT I'M LUCKY TO BE ALIVE, GIVEN THE DAMAGE TO THE CAR, WHICH IS A TOTAL LOSS; I HAD TO BE EXTRICATED FROM IT.

Air BagsCrash2 injured
Filed Aug 30, 20077,300 milesMD

I WAS IN A CRASH IN A 2007 FORD FOCUS. I WENT FORWARD WITH A FORCE SO GREAT THAT MY COLLAR BONE WAS BROKEN BY THE SEATBELT, BUT THE AIRBAG DID NOT DEPLOY. IF IT HAD, I WOULD NOT HAVE HAD THIS FRACTURE. THE CAR WAS A TOTAL LOSS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 23, 2007300 milesME

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT HEARS METAL GRINDING FROM THE FRONT DRIVER SIDE WHEN MAKING A LEFT TURN. HE STATED THAT THE BRAKES HAVE BEEN REPLACED TWICE, BUT ARE STILL SQUEAKING. WHEN HE RELEASES THE CLUTCH AND SHIFTS INTO NEUTRAL, HE HEARS A KNOCKING SOUND. THE CONTACT STATED THAT THE ENGINE MAKES A TICKING SOUND AS IF IT WILL EXPLODE. THE DEALER HAS BEEN UNSUCCESSFUL IN DIAGNOSING AND REPAIRING ALL OF THESE FAILURES. THE REPAIRS USUALLY LAST APPROXIMATELY 3-4 WEEKS BEFORE THE FAILURES RECUR. THE CONTACT REQUESTED THAT THE DEALER REPLACE HIS VEHICLE WITH A NEW VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,701 AND FAILURE MILEAGE WAS 300.

Vehicle Speed Control
Filed Aug 17, 20073,650 milesMI

UNINTENDED ACCELERATION, FROM DECEMBER 1 DATE 5.2006 THRU CURRENT DATE. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Aug 2, 2007200 milesTN

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT REMOVE THE DEW FROM THE WINDOW WHILE THE AIR CONDITIONER WAS ACTIVATED. THE DEFROSTER WOULD ONLY REMOVE THE DEW WHEN THE HEATER WAS ACTIVATED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 6,527 AND FAILURE MILEAGE WAS 200.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 14, 2007400 milesIN

ON OR ABOUT 7/10/2007, MY 2007 FORD FOCUS ZX3 (ONE WEEK IN SERVICE, 400 MILES ODOMETER) LEAKED AN UNKNOWN QUANTITY OF FUEL ONTO THE FLOOR OF THE ATTACHED ENCLOSED GARAGE AT MY RESIDENCE. THE QUANTITY OF FUEL SPILLAGE IS UNKNOWN; HOWEVER, THE FUMES WERE SO STRONG INSIDE THE GARAGE, THAT THEY CONTAMINATED MY CLOTHING TO THE DEGREE THAT A "GAS SMELL" WAS NOTED BY A TOW TRUCK DRIVE THREE HOURS AFTER I WAS EXPOSED TO THE FUEL SPILL. THE SERVICING DEALER SAY THAT THE FUEL TANK WAS SPLIT ALONG THE SEAM OF THE TANK. THE SERVICING DEALER IS IN THE PROCESS OF REPLACING THE GAS TANK. *TR

Engine and Engine CoolingFire
Filed Jul 14, 200719,000 milesNJ

I WAS DRIVING MY 2007 FORD FOCUS PURCHASED IT NEW, CURRENTLY HAS 19,000 MILES ON IT. WHILE DRIVING DOWN THE ROAD TODAY SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT. I PULLED OVER AND LOOKED UNDER THE HOOD AND MY ENGINE WAS ON FIRE. WIRES MELTING ALL OVER THE PLACE, FLAMES AND SMOKE COMING OUT OF THE ALTERNATOR. THIS WAS A SAFETY HAZARD, THE SMOKE COULD'VE OVER COME ME OR MY PASSENGERS, PLUS THE FIRE ITSELF COULD HAVE CAUSED INJURIES IF I HAD DRIVEN A BLOCK OR TWO DOWN THE ROAD. IT WAS TOWED TO THE NEAREST FORD DEALER, BUT IT WONT GET LOOKED AT UNTIL NEXT WEEK. MY CAR IS UNDER WARRANTY. *TR

Vehicle Speed Control
Filed Jul 11, 2007UT

THE PROBLEM HAS OCCURED ABOUT 10 TIMES. THE VEHICLE LOSES SPEED BUT THE TACHOMETER RPMS INCREASED. THE SPEED WILL DROP TO 5 MPH AND THEN INCREASE UP TO MAYBE 20 MPH AND THEN DROP BACK DOWN. IT WON'T GO OVER 20 MPH. THE CONDITION LASTE D FOR A COUPLE OF MINUTES. EITHER THE CONDITIONS CORRECTED ITS SELF OR I HAD TO STOP THE CAR AND RESTART IT. WHEN IT FIRST HAPPENED THE DEALER INDICATED THAT IT WAS RELATED TO THE TRACTION CONTROL WHICH WAS STRUCK ON. THE DEALER NOW SAID THAT THERE WERE NO ERROR CODES ON THE COMPUTER, SO THE ONLY THING TO DO WAS WAIT FOR THE CAR TO BREAK DOWN. SINCE I LOST SPEED IN TRAFFIC I FELT THAT THISWAS A SAFETY ISSUE.*AK

Power Train › Automatic Transmission
Filed Jun 23, 200730 milesCA

AS I WAS DRIVING MY CAR IT STARTED TO STALL AND IT WOULDN'T ACCELERATE. A CHECK ENGINE LIGHT WAS ON. I KEPT DRIVING THE CAR HOME AND IT WAS NOT SHIFTING AT 35 TO 40 MILES P/HR. I TOOK IT TO A REPAIR SHOP NEAR MY HOUSE AND THEY DIDN'T REPAIR IT AT ALL. FROM THERE I TOOK IT TO ANOTHER REPAIR SHOP WHERE THEY RECOMMENDED THAT I TAKE IT TO THE DEALER. SO, I TOOK MY CAR TO BOB BAKER FORD. BOB BAKER FORD TOLD ME THE CAR NEEDED A NEW TRANSMISSION AND THEY CHARGED ME $3,076.10 DOLLARS. THE CAR WAS REPAIRED BUT I BELIEVE THAT THE TRANSMISSION IN MY 2004 FORD FOCUS WAS DEFECTIVE WHEN I BOUGHT IT FROM THEM AND THEY SHOULD PAY AT LEAST FOR THE COST OF THE NEW TRANSMISSION. *TR

Air Bags › FrontalCrash2 injured
Filed May 29, 20073,000 milesOH

TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE WAS STRUCK ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS ALSO INVOLVED IN A HEAD ON COLLISION IN JANUARY OF 2007. THE AIR BAGS FAILED TO DEPLOY DURING THAT CRASH AS WELL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

Tires › Sidewall
Filed May 8, 20075,100 milesMO

SIDEWALL OF GOODYEAR TIRE ON DRIVER'S SIDE SEPARATED. NEWWCAR, 5100 MILES. *AK

Interior Lighting
Filed May 8, 20075,100 milesMO

INTREIOR LIGHTING OUT. ELECTRICAL PROBLEM ,NEW PART ORDERED. *AK

Visibility › Windshield
Filed May 7, 2007200 milesKY

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE IS A GREY, BLACKISH COLOR REFLECTING THROUGH THE VEHICLE'S WINDSHIELD. AS A RESULT, HE CAN NOT SEE THE AIR BAG, SPEEDOMETER, THE VENTS, AND A HUMP FIGURE. HE STATED THAT THE FAILURE PREVENTS HIM FROM SEEING THE VEHICLES IN FRONT OF HIM AND IS SIMILAR TO LOOKING THROUGH A SCREEN DOOR. THE CONTACT NOTICED THE FAILURE THE NEXT DAY AFTER THE VEHICLE WAS PURCHASED ON APRIL 28, 2007. FORD STATED THAT THERE IS NO RETURN POLICY EVEN THOUGH THE VEHICLE IS BRAND NEW. THE CURRENT AND FAILURE MILEAGES WERE 200. UPDATED 05/21/07 *TR

Power Train › Axle HubsCrash2 injured
Filed Apr 26, 20075,200 milesTX

WAS DRIVING IN GOOD WEATHER CONDITIONS AND 2007 FORD FOCUS BEGAN TO VEER TO THE LEFT AND RIGHT OUT OF CONTROL - I HAD NO CONTROL OVER THE STEERING OR BRAKES IS WAS AS IF THE CAR WENT ON AUTO PILOT AND STARTED DRIVING ITSELF. AFTER ABOUT TWENTY SECONDS OF ROCKING LEFT AND RIGHT IN THE ROAD THE CAR MADE A SHARP RIGHT AND LEFT THE HIGHWAY HIT AND FLIPPED TWICE WITH MY DAUGHTER AND MYSELF INSIDE - FORTUNATELY WE ARE BOTH STILL ALIVE THE 2007 FORD FOCUS IS TOTALED. *TR

Fuel System, Gasoline
Filed Mar 25, 2007800 milesMI

THIS CAR IS GOING BACK FOR 3RD TIME FOR A FUEL LEAK . THE FUEL LEAKS OUT OF THE RETURN LINE AND DRIPS ON TO THE EXHAUS. T I GUESS FORDS IS WAITING TILL IT CAUSES A FIRE BEFORE THEY FIX THIS. I THINK THERE SHOULD BE A RECALL TO CHECK THE REST OF THESE CAR. I KNOW OF 4 OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *AK

Air Bags › Side/Window1 injured
Filed Mar 24, 2007887 milesNV

2007 FORD FOCUS DRIVER SIDE AIR BAG DEPLOYED WHILE I WAS DRVING IN GROCERY STORE PARKING LOT WITH SEAT BELT ON. NO COLLISION, NO VECHICLE BODY DAMAGE, SOME DAMAGE TO ME. INSURANCE ADJUSTER CAN FIND NO REASON FOR DEPLOYMENT, BE CAREFUL. I HAD NO EVEN MADE MY FIRST CAR PAYMENT. *AK

Latches/Locks/Linkages › Hood › LatchCrash
Filed Feb 27, 20071,000 milesWI

I HAVE SOME MAJOR CONCERNS WITH MY BRAND NEW FORD FOCUS. I WAS IN A VERY MINOR CAR ACCIDENT. THE ONLY DAMAGE TO MY VEHICLE WAS A COUPLE OF CRACKS IN THE FRONT BUMPER, LOSS OF THE FORD EMBLEM AND CRACKED GRILL. THE FRONT WAS NOT CAVED IN OR THE GRILL EITHER. THE SUPPORT BRACKETS FOR THE GRILL WERE STILL IN TACT. ABSOLUTELY NO DAMAGE TO THE HOOD. AS I GOT BACK ONTO THE ROAD THE HOOD FLEW UP AND SMASHED OUT THE WINDSHIELD, AND SOME DAMAGE TO THE ROOF. THE HOOD LATCH ASSEMBLY, IN MY OPINION, WAS POORLY CONSTRUCTED. THE MIDDLE PART OF THE LATCH IS METAL BUT IT IS INCASED IN PLASTIC. KEEP IN MIND THAT WHEN THE HOOD FLEW UP, THE HOOD LATCH ASSEMBLY WAS STILL ATTACHED TO THE HOOD. THIS IS NOT A VERY GOOD SAFETY FEATURE FOR THE VEHICLE. NOT ONLY HAS THE VEHICLE INCURRED MORE DAMAGE THEN WAS NECESSARY, I COULD HAVE BEEN KILLED OR COULD HAVE SERIOUSLY HURT SOMEONE ELSE ON THE FREEWAY AS I COULD NOT SEE ANYTHING WILL THE HOOD COVERING MY WINDSHIELD. IF NEED BE I WILL GLADLY FORWARD PICTURES ON MY BADLY DAMAGED CAR. *NM

Suspension › Rear › Shock Absorber
Filed Feb 19, 2007865 milesMO

RIGHT REAR SHOCK ABSORBER WAS LEAKING. THIS CAUSES PREMATURE TIRE WEAR (CUPPING) AND UNSAFE HANDLING CONDITIONS. VEHICLE HAD LESS THAN 1,000 MILES ON IT. SHOCK ABSORBER WAS PROBABLY DEFECTIVE FROM MANUFACTURER AND FORD FAILED TO INSPECT OR NOTICE THIS DEFECT. FORD REPLACED THE PART AT MY REQUEST AFTER I NOTICED LEAKING ITEM. FORD PART # 7S4Z*18125*AR. *NM

Power Train › Automatic Transmission
Filed Feb 13, 2007780 milesMO

ON AN UPHILL SECTION OF ROAD (SLIGHT INCLINE) WITH AN AUTOMATIC TRANSMISSION IN DRIVE WHILE STOPPED FOR A STOP SIGN, I RELEASED MY FOOT FROM THE BRAKE AND BEFORE I COULD STEP ON THE ACCELERATOR, THE CAR STARTED TO ROLL BACKWARDS. I WAS ABLE TO REALIZE WHAT WAS HAPPENING AND JAMMED DOWN THE GAS PEDAL TO AVOID ROLLING BACKWARD INTO THE NEXT CAR IN LINE BEHIND ME. A PERSON CROSSING THE STREET BETWEEN MY CAR AND THE CAR BEHIND WOULD HAVE BEEN CRUSHED. I NEVER HAD THIS HAPPEN ON ANY OTHER CAR WITH AN AUTOMATIC TRANSMISSION BEFORE. THE FORD DEALER TELLS ME THIS IS NORMAL FOR A 2007 FORD FOCUS WITH AUTO TRANSMISSION. I THINK IT IS A SAFETY HAZARD. THIS ROLL BACK PROBLEM IS NOT ADDRESSED IN THE OWNER'S MANUAL. *JB

Tires › Tread/Belt
Filed Jan 10, 200715,000 milesTX

I BOUGHT A NEW 2007 FORD FOCUS AND IT IS FOUR MONTHS OLD WITH 20,000 MILES ON IT. THE TIRES ARE BALD WITH DIFFERENT PATTERNS. THE TIRE THAT CONCERNS ME THE MOST IS THE ONE THAT HAS A WAVE LIKE PATTERN ON IT. THE DEALER SAID ITS NORMAL WEAR AND TEAR BUT ALL THE PEOPLE INCLUDING MECHANICS I SHOWED IT TOO BEFORE I WENT TO FORD SAID THEY HAD NEVER SEEN ANYTHING LIKE IT BEFORE. I AM CONCERNED THAT THERE IS A MAJOR DEFECT THAT COULD SERIOUSLY INJURE SOMEONE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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