Page 4 of 8 · complaints 151–200 of 391

2007 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Aug 8, 201391,800 milesTX

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS REPAIRED PREVIOUSLY BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,800.

EngineFire
Filed Jul 17, 201318,000 milesNJ

TL* THE CONTACT OWNS A 2007 FORD FOCUS . THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE HOOD COMPARTMENT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. MAH

Power Train
Filed Jul 16, 201387,769 milesCA

I WAS DRIVING MY 2007 FORD FOCUS HOME WHEN MY GEAR SHIFT FELL APART IN MY HAND. LUCKILY I WAS PULLING INTO MY DRIVEWAY WHEN IT HAPPENED. IT IS NOW NOT DRIVABLE AND HAS TO BE TOWED TO THE SHOP TO BE WORKED ON. I DO NOT BELIEVE A GEAR SHIFT SHOULD FALL APART IN YOUR HAND AS THIS ONE DID. I GOT ONLINE AND READ THAT MANY OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. I THINK THIS VEHICLE NEEDS TO BE RECALLED AS TO THIS IS TRULY A SAFETY ISSUE. THANK GOD THIS HAPPENED BEFORE MY PLANNED VACATION WITH MY NIECE TO THE COAST WHICH WOULD MEAN TRAVELING CURVY ROADS AND IF THIS WOULD HAVE HAPPENED THEN IT MAY HAVE COST US BOTH OUR LIVES. I HAVE WRITTEN AND COMPLAINED TO FORD COMPANY VIA THEIR ONLINE SITE BUT I EXPECT THAT NOTHING WILL PROBABLY BE DONE BUT IT'S SAD THAT FORD COMPANY PRIDES THEMSELVES ON SAFETY AND CUSTOMER SERVICE AND WOULD LET THIS GO ON WITHOUT BEING ADDRESSED. I WILL DEFINITELY THINK TWICE BEFORE BUYING ANOTHER FORD PRODUCT AS TO DEFINITELY THEY DO NOT CARE ABOUT CUSTOMER SAFETY. MAYBE A FATAL ACCIDENT HAS TO HAPPEN BEFORE THIS GETS ADDRESSED. *TR

Electrical System
Filed Jul 14, 201343,720 milesPA

ALTERNATOR SUDDENLY FAILED WHILE DRIVING. I HAD NO CONTROL OF THE CAR WHILE IN TRAFFIC INCLUDING THE STEERING. THE ALTERNATOR WAS REPLACED. APPROXIMATELY 3 YEARS LATER ON JULY 2, 2012, THE SAME THING HAPPENED. SUDDEN ALTERNATOR FAILURE WHILE DRIVING WITH NO ABILITY TO CONTROL THE VEHICLE. BECAUSE THE ELECTRICAL SYSTEM HAD A TOTAL FAILURE I COULD NOT STEER THE VEHICLE, TURN ON THE HAZARD FLASHERS, OR SIGNAL THE TRAFFIC BEHIND ME THAT I WAS SLOWING DOWN BECAUSE THE BRAKE LIGHTS COULD NOT FUNCTION. TERRIBLY DANGEROUS. ON JULY 6, 2013, ALTERNATOR #3 FAILED AND BURNED OUT THE BATTERY AS WELL. FORD MOTOR COMPANY APOLOGIZED FOR THE INCONVENIENCE AND SAID IT WAS MY PROBLEM BECAUSE IT WAS OUT OF WARRANTY AND THERE WAS NO RECALL. INCONVENIENCE? THAT TAKES THE CAKE. I DON'T KNOW WHY THERE IS NOT A RECALL ON THIS DEFECT AND IT IS CLEARLY A SAFETY ISSUE. SUDDEN ELECTRICAL FAILURE ON A HIGHWAY AT HIGH SPEED WITH NO WAY TO STEER THE CAR OR WARN OTHER DRIVERS MERITS A RECALL. THE WEB IS AWASH WITH COMPLAINTS ABOUT SUDDEN AND REPEATED FAILURE OF THE ELECTRICAL SYSTEM IN THE 2007 FORD FOCUS. *TR

Power Train
Filed Jun 11, 201353,500 milesMT

MY '07 FOCUS HAS BEEN SLIPPING OUT OF GEAR & AT TIMES, JUST STOPS! A YELLOW FLASHING, OD OFF, LIGHTS & FLASHES ON THE DASH. LEFT ME STRANDED & I HAVE MS!! I PURCHASED THIS CAR WITH 8 MILES ON IT AND HAVE TAKEN VERY GOOD CARE OF IT, SO I WOULD NEVER HAVE TO WORRY ABOUT BEING STRANDED. IT HAS ONLY 53,700 MILES! IS THERE A RECALL OR A CLASS ACTION SUIT, BECAUSE I WOULD BE INTERESTED IN EITHER OR BOTH! WHEN I WAS STOPPED ON A STEEP HILL, APPROXIMATELY FIVE YEARS AGO WHEN THE CAR HAD ROUGHLY 20000 MILES, IT STARTED TO ROLL BACKWARDS EVEN THOUGH IT WAS IN DRIVE. THEN IT WAS FINE SO I DIDN'T SEE A REASON TO BRING IT IN, JUST GUESSED THE HILL WAS TOO STEEP FOR IT...SEEMS I GUESSED WRONG! *TR

Power Train
Filed May 31, 201370,000 milesCA

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO GEAR BUT THE GEAR SHIFTER WOULD NOT MOVE. THE CONTACT ALLOWED THE ENGINE TOIDLE FOR 15 MINUTES BEFORE THE GEAR WAS FINALLY ABLE TO BE SHIFTED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION FLUID NEEDED TO BE CHANGED. THE VEHICLE WAS SERVICED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed May 6, 201337,000 milesMI

THE VEHICLE HAD ISSUES WITH THE ENGINE 'SURGING' ON ITS OWN FOR A FEW OF WEEKS. THIS WAS ESPECIALLY NOTICEABLE WHEN SLOWING DOWN OR BRAKING FOR A TURN. A VISIT TO THE LOCAL FORD DEALER DID NOT FIND A SOURCE OF THE PROBLEM. EVENTUALLY WHILE ON THE FREEWAY THE VEHICLE'S ENGINE WAS RACING TO OVER 65 MPH WITHOUT ACCELERATING AND THEN IT DIED. IT WAS TOWED TO THE LOCAL FORD DEALER AND AFTER A COUPLE OF DAYS IT WAS DIAGNOSED AS A FAULTY NOISE CAPACITOR. THEY DID FIX THE PROBLEM BUT IT IS TWO YEARS LATER AND IT IS ALSO EXHIBITING THE SAME 'SURGING' ISSUES AGAIN. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER CAR I HAVE OWNED AND THIS CAN'T BE A NORMAL THING. THANK YOU. *TR

Structure › Body
Filed Apr 30, 201391,000 milesMN

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE AND ALSO FAILED TO STAY CLOSED. THE CONTACT ALSO STATED THAT IT TOOK MULTIPLE ATTEMPTS TO SUCCESSFULLY CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 91,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Apr 27, 201384,000 milesAZ

THE LOCK ON THE REAR PASSENGER SIDE DOOR WILL NOT LOCK. DOESN'T LOCK WITH THE REST OF THE DOORS AND I CANNOT LOCK MANUALLY. ANYONE COULD COME OPEN IT AT ANY TIME AND TAKE WHATEVER THEY WANT. IT IS NOT SAFE. I AM AFRAID IF SOMEONE RIDES BACK THERE IT WILL POP OPEN IF THEY LEAN ON IT. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 22, 2013MO

2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CLUSTER PANEL LIGHTS ILLUMINATED *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $547.00 TO REPLACE THE CLUSTER PANEL. PLUS, THE COST FOR THE CHECK ENGINE LIGHT, THAT WAS ALSO ON.

Latches/Locks/Linkages
Filed Apr 5, 201365,000 milesVA

REAR DRIVERS SIDE DOOR WILL NOT LOCK. BOTH THE POWER LOCK BUTTON OR TRYING TO LOCK IT MANUALLY DO NOT WORK. I HAVE BEEN UNABLE TO LOCK THE REAR DOOR FOR ALMOST A YEAR NOW. *TR

Vehicle Speed Control
Filed Mar 14, 201332,000 milesFL

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 37,000. *TR

Structure
Filed Mar 6, 201390,000 milesMO

THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR

Power Train
Filed Feb 24, 201360,000 milesCA

THE THROTTLE ON MY CAR CONTINUALLY GETS STUCK OPEN. THIS HAS BEEN HAPPENING REPEATEDLY FOR THE PAST THREE YEARS. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS AND AM PROBABLY GOING TO DIE IN A CAR ACCIDENT DUE TO THIS. I GO TO BRAKE AND MY CAR WON'T STOP. TONIGHT, 2/24, I WENT TO STOP COMING OFF THE FREEWAY AND MY CAR ACTUALLY ACCELERATED WHILE I WAS BRAKING. FORD HAS REPEATEDLY REFUSED TO FIX THIS EVEN THOUGH YOU CAN LOOK IT UP ONLINE AND SEE THAT IT HAPPENS TO ALMOST ANYONE WHO HAD THE UNFORTUNATE LUCK OF BUYING SUCH A CRAPPY CAR. FIX IT BEFORE I DIE IN A CAR ACCIDENT. I DON'T HAVE THE MONEY TO FIX IT MYSELF. IT IS BECOMING A MORE FREQUENT INCIDENT. IT HAS HAPPENED IN 2010, 2011, THE END OF 2012 AND JUST NOW. *TR

Air BagsCrash1 injured
Filed Feb 19, 201385,000 milesMI

I WAS IN A AUTO ACCIDENT ON 05/18/2012, I WAS DRIVING 10 MILES UNDER POSTED SPEED LIMIT, I HAD A GREEN LIGHT AND A YOUNG GIRL AGE 17 RAN RED LIGHT I HAD NO TIME TO STEP ON BRAKES OR ANYTHING, I WAS KNOCKED OUT WHEN I CAME TOO, THE AIR BAG HAD DEPLOYED AND IT BURNED MY FACE, NOSE, I INHALED WHATEVER CHEMICALS ARE IN THE AIRBAG,IT BURNED MY THROAT ALL THE WAY DOWN, AND TO THIS DAY, MY NOSE HAS A BRUISE LOOKING SPLOTCHES AND MY NOSE BLEEDS CONSTANTLY, ALSO, I HAVE SORES IN MY MOUTH CONSTANTLY AND A BLUE BLOOD BLISTER ON MY LIP..I AM HORSE, I WAS COUGHING UP BLOOD...MY VOICE HAS NOT BEEN THE SAME SINCE THE ACCIDENT, THE YOUNG GIRL WAS SITED WITH A TICKET AND I WAS NOT, I WAS RUSHED TO THE HOSPITAL, THE AIRBAG BROKE MY STERNUM BUT I AM CONCERNED ABOUT MY LUNGS HURT CONSTANTLY AND WITH ALL THE OTHER THINGS THAT ARE STILL BOTHERING ME, I HAVE PICTURES OF MY FACE AND CHEST, PLUS THE POLICE REPORT... *TR

Electrical System
Filed Feb 8, 201347,000 milesCA

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER TO BE RESTARTED. THE VEHICLE HAD TO BE PUSHED TO A GARAGE TO PARK IT. THE CONTACT REMOVED THE IGNITION TRANSFORMER CAPACITOR AND THE VEHICLE STARTED AGAIN. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 47,000.

Latches/Locks/Linkages
Filed Feb 7, 201370,100 milesTX

DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR

Wheels
Filed Jan 15, 201322,500 milesMI

2007 FORD FOCUS ST EXCESSIVE TIRE WEAR. AT 71,000 MILES THE VEHICLE IS DUE FOR THE FOURTH SET OF TIRES. GOODYEAR EAGLE GT P205/50-16 TIRES HAVE TWICE LASTED LESS THAN 25,000 MILES WHILE THE TIRES ARE WARRANTIED FOR 50,000 MILES. ALIGNMENT AND BALANCE ARE GOOD AND MAINTAINED, NO 'UNUSUAL' WEAR PATTERNS. MANY OWNERS OF THIS VEHICLE HAVE REPORTED SIMILAR ISSUES. *TR

Electrical System
Filed Jan 4, 201338,460 milesAK

DASHBOARD AND RUNNING LIGHTS GOING OUT. REPLACED BLOWN FUSE AND THEN FUSE BLOWS AGAIN. OPENING AND CLOSING THE HATCHBACK THE LIGHTS CAME ON AND THEN OFF AGAIN AND THE REPLACED FUSE WAS BLOWN. LOCATED A BUNDLE OF WIRES WITHIN A RUBBER HOSE THAT RUNS FROM THE INTERIOR ROOF HEADLINE OUTER RIM OF THE VEHICLE ACROSS TO THE INTERIOR TOP OF THE HATCHBACK. WE PULLED DOWN THIS RUBBER PROTECTOR TO FIND TO OUR COMPLETE AMAZEMENT THAT THE BUNDLE OF WIRES THAT RUN TO THE HATCHBACK BRAKE LIGHT AND THE HATCHBACK WINDSHIELD WIPER WAS BROKEN AND BURNT. THOUGHT THAT THERE WAS A POSSIBLE LOOSE CONNECTION THAT JUST NEEDED TO BE SNAPPED BACK TOGETHER, BUT ONLY TO FIND A BUNDLE OF BROKEN AND BURNT WIRES WRAPPED TIGHTLY TOGETHER, PLUS THERE WAS NO BLACK WIRING TAPE AROUND THE WIRES FOR EXTRA PROTECTION. JUST THE WIRES TIGHTLY BOUND TOGETHER. LITTLE TO NONE FLEXIBILITY FOR THE BENDING OR MOVEMENT FOR THESE WIRES. THESE WIRES ARE LOCATED IN AN AREA WHERE THERE WOULD BE MOVEMENT DUE TO OPENING AND CLOSING THE HATCHBACK. CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER. HE STATED THAT THE WIRE BUNDLE HAVE BEEN MADE SHORT IN SOME VEHICLES. OUR CONCERN:POTENTIAL FIRE HAZARD AND STILL MAYBE UNTIL FIXED; CONCERN ARE FOR OTHER INDIVIDUALS WHO MAY OWN THIS TYPE OF VEHICLE THAT MAY BE TRANSPORTING PASSENGERS (TO INCLUDE CHILDREN IN CAR SEATS) IN THE BACK SEAT (WHICH THERE IS NO BACK SIDE PASSENGER DOORS) THAT COULD HAVE A DIFFICULT TIME EXITING THIS VEHICLE SHOULD IT GO ON FIRE DUE TO THESE B

Structure › BodyCrash
Filed Dec 29, 201290,000 milesOH

12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR

Latches/Locks/Linkages
Filed Dec 27, 2012105,000 milesWI

THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR

Air Bags › FrontalCrash1 injured
Filed Dec 20, 2012WV

2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION AND REQUESTS REIMBURSEMENT FROM INJURIES. *SMD THE CONSUMER STATED THE AIR BAG DEPLOYED 30 MINUTES AFTER REAR ENDING ANOTHER VEHICLE. THE CONSUMER SUSTAINED SEVERE INJURIES.

Structure › Body
Filed Dec 20, 2012107,000 milesCA

MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR

Power Train
Filed Dec 8, 201252,000 milesHI

TRAVELING ON AN FREEWAY, I DOWNSHIFTED (MTX75, 5SP MANUAL TRANS) AND PASSED ANOTHER VEHICLE. THEN WENT TO UP SHIFT AND FOUND TRANSMISSION WOULD NOT ENTER ANY GEARS. SHIFTER WOULD MOVE SIDE TO SIDE, BUT NO UP AND DOWN INTO THE GATES. TOWED TO A REPAIR SHOP AND TORE DOWN TO FIND CAUSE. FOUND A ROLL PIN HAD FALLEN OUT/SHEARED OFF ON THE GEAR SELECTOR ASSEMBLY ON THE TRANSMISSION. RESEARCH SHOWED THIS IS A COMMON ISSUE ON THIS TRANSMISSION WITH NO FIX OR UPDATED PARTS FROM MANUFACTURER. *TR

Air Bags
Filed Nov 26, 2012MA

MY HUSBAND AND I WERE DRIVING ON A HIGHWAY AT ABOUT 65MPH OUTSIDE OF CLEVELAND, OHIO WHEN THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT CAUSE. WE WERE SHOCKED, BUT MY HUSBAND WAS THANKFULLY ABLE TO KEEP CONTROL OF THE CAR. THE ROAD WAS TOTALLY CLEAR THERE WAS NO REASON FOR THIS TO HAPPEN. WE WENT TO A NEARBY POLICE STATION AND THE OFFICER STATED THAT THERE WAS NO EVIDENCE OF ANY KIND OF ACCIDENT AT ALL, AND THAT THIS WAS A MANUFACTURING DEFECT IN THEIR OPINION. MY ARM AND BACK HAVE BEEN SORE AND WE HAVE NOT HEARD FROM THE FORD DEALER HOW THEY PLAN TO TAKE CARE OF THIS. I AM AFRAID THAT THE OTHER AIRBAGS ARE DEFECTIVE AS WELL. IF THIS HAPPENED ON THE DRIVER SIDE IT COULD CAUSE A SERIOUS ACCIDENT. *TR

Latches/Locks/Linkages
Filed Nov 19, 201241,900 milesME

MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKED. THIS IS A SAFETY ISSUE FOR ANYONE RIDING IN THE BACKSEAT IF THEY ACCIDENTLY OPEN THE DOOR FOR WHATEVER REASON. MORE IMPORTANTLY, FOR ME, IT IS A SECURITY ISSUE IF MY CAR IS NEVER LOCKED. I HAVE LOOKED ONLINE AND SEEN MANY, MANY OTHERS WITH THIS EXACT ISSUE WITH THE SAME MAKE, MODEL, AND YEAR (AS WELL AS OTHER YEARS TOO). I LEARNED THERE WAS A RECALL FOR THIS EXACT ISSUE WITH THE '05 MODEL BUT FORD FOR SOME REASON WILL NOT TAKE RESPONIBILITY FOR THE OTHER YEARS AS WELL. IF THIS IS FORD'S ISSUE, AND NOT A ONE-TIME INCIDENT WITH MY CAR, I DO NOT NOT BELIEVE I SHOULD BE THE ONE RESPONSIBLE. THERE WAS NO ACCIDENT. I JUST HAPPENED TO NOTICE ONE DAY THAT THE DOOR DOES NOT LOCK. *TR

Air Bags
Filed Oct 22, 2012200 milesNJ

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.

Vehicle Speed Control
Filed Oct 19, 201235,000 milesMN

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Air Bags1 injured
Filed Oct 2, 201287,800 milesUT

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,800.

Air Bags
Filed Sep 20, 201265,000 milesTX

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.

Electrical System
Filed Sep 4, 201241,833 milesWA

AT 41,833 I WAS DRIVING ON THE FREEWAY AT 60 MPH. THE ABS WARNING LIGHT WENT ON, THE RADIO WENT OFF AND 60 SECONDS LATER I LOST ALL POWER. SPEEDOMETER WENT FROM 0 TO 60. TOWED CAR. REPLACED ALTERNATOR. AT 45, 296 MILES THE SAME THING HAPPENED-LOST POWER WITHIN 60 SECONDS OF ABS LIGHT GOING ON THE FREEWAY. TOWED CAR. THE SHOP SAID THAT THE PREVIOUS ALTERNATOR HAD BEEN INSTALLED INCORRECTLY AND ALSO THE PCM HAD BURNED OUT. REPLACED ALTERNATOR AND PCM. AT 45, 536 RED CHARGING LIGHT CAME ON. TOOK CAR IN, REPLACED ALTERNATOR. AT 45, 641 RED CHARGING LIGHT CAME ON. TOOK CAR IN. REPLACED ALTERNATOR. ALL REPAIRS DONE AT FORD DEALERS. *TR

Latches/Locks/Linkages
Filed Sep 1, 201239,500 milesOH

BOTH REAR DOOR LOCKS WILL NOT LOCK, MANUALLY OR WITH ELECTRONIC DOOR LOCKS. *TR

Electrical System › Ignition
Filed Aug 26, 201253,000 milesSC

KEY WILL NOT REMOVE FROM IGNITION. THIS IS A KNOW PROBLEM WITH THE FOCUS BECAUSE I HAVE SEARCHED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS. *TR

Latches/Locks/Linkages
Filed Aug 23, 201265,847 milesCO

THE REAR DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING. IT IS STUCK IN THE UNLOCKED POSITION AND CANNOT BE LOCKED MANUALLY OR WITH THE REMOTE. *TR

Electrical System
Filed Aug 8, 201272,610 milesOK

ALTERNATOR WENT OUT ON WAY HOME FROM MISSOURI TO NORMAN, OK. REPLACED IT IN JOPLIN, MO. ALTERNATOR WENT OUT AGAIN 7/17/12 ON MY WAY HOME FROM MO. TOOK IT TO FORD DEALERSHIP IN NORMAN, OK AND GOT IT REPLACED ON 7/25. COST OVER $500. BATTERY LIGHT STARTED COMING ON AGAIN 8/3 AND I TOOK IT BACK IN. FORD DEALERSHIO STATED THEY COULDN'T FIND AN ALTERNATOR WITHIN 3 HOUR DRIVE AND WOULD CALL ME WHEN THEY GOT ONE. THE GUY AT FORD INDICATED MAYBE THERE WAS A PROBLEM WITH THEM SINCE HE COULDN'T FIND ONE. GOT IT REPLACED AGAIN 8/7/12. *TR

Electrical System › Starter Assembly › Solenoid
Filed Aug 6, 201277,000 milesID

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DECELERATED TO 40MPH AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO VERIFIED THE ALTERNATOR HAD BECOME DEFECTIVE AGAIN AND ADDED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS

Power Train
Filed Jul 30, 2012130,000 milesOH

2007 FORD FOCUS 3 DOOR W/AUTO TRANSMISSION. 130,000 MILES. CAR IS SHIFTING IN AND OUT OF GEAR. RPM SUDDENLY RISES FOR NO REASON. STRONG VIBRATION ON THE HILLS. MECHANIC REPLACED THE OVERDRIVE SENSOR AS IT WAS THROWING A CODE. FORD WANTS $3700 TO REPLACE WITH NEW TRANSMISSION. I'M NOT CONVINCED THAT IT ISN'T A PROBLEM WITH THE TRANSMISSIONS COMPUTER OR WIRING. THERE SEEMS TO BE A LOT OF SIMILAR STORIES ABOUT THESE FORD FOCUS TRANSMISSIONS. ITS NOT A WELL BUILT UNIT. FORD KNOWS THESE TRANSMISSION ARE NOT RELIABLE AND SHOULD REPLACE AND REMANN THEM ALL! *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jul 26, 201289,000 milesNY

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH WAS INOPERABLE. THE DOOR WAS BEING HELD CLOSED BY THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LATCH FOR THE DOOR WAS FROZEN AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,000.

Structure › Body › Door
Filed Jul 23, 201285,000 milesMI

3 OF 4 DOORS HAVE NOW BROKEN ON MY 2007 FOCUS, DUE TO THE SAME PROBLEM AS WHAT WAS RECALLED ON THE 05 MODEL -- THE DOORS WILL NOT LATCH AND/OR LOCK. THE DOOR MECHANISM IS THE SAME FOR 2000-07, SO I'M NOT SURE WHY 07 WAS NOT RECALLED AS WELL. I PAID THE DEALER OVER $1000 TO FIX THE FRONT DRIVER AND BACK PASSENGER DOORS IN 5/12, AND NOW IN 7/12, THE BACK DRIVER DOOR IS DOING THE SAME THING -- WHEN YOU GO TO SHUT IT, IT JUST POPS BACK OPEN, AS THE LATCH DOES NOT CATCH. I HAD TO DRIVE HOME FROM MY BABY SHOWER LAST NIGHT WITH THE REAR DOORS TETHERED TO EACHOTHER TO KEEP THE DOOR FROM FLAPPING OPEN WHILE I DROVE DOWN THE ROAD. I HAVE SPOKEN WITH THE SERVICE MANAGER AT THE DEALERSHIP, AS WELL AS FORD CORPORATE, AND HAVE BASICALLY BEEN TOLD IT'S NOT THEIR PROBLEM AND I AM ON MY OWN TO PAY FOR THE REPAIR, BECAUSE MY CAR IS "TOO OLD" (JUST 5 YEARS FROM MFG DATE) AND HAS "TOO HIGH MILEAGE" (NOT THAT THE DOORS HAVE ANYTHING TO DO WITH MILEAGE) FOR FORD TO TAKE ANY RESPONSIBILITY FOR WHAT IS CLEARLY AN ISSUE OF CHEAP, FAULTY PARTS AND POOR WORKMANSHIP. THIS PROBLEM IS ALL OVER THE INTERNET, AND IS CLEARLY NOT ISOLATED TO MY VEHICLE. FORD SHOULD BE ASHAMED OF THE FACT THAT THEY HAVE IGNORED THIS PROBLEM, WHICH COULD CAUSE SERIOUS INJURY TO IT'S CUSTOMERS (JUST IMAGINE IF THE LATCH HAD STOPPED WORKING WHILE I WAS DOING 70 MPH DOWN THE HIGHWAY!), AND NEITHER I NOR ANYONE IN MY FAMILY WILL EVER BUY ANOTHER FORD! *TR

Electrical System
Filed Jul 22, 201261,000 milesIL

THE DRIVER SIDE REAR DOOR WILL NOT LOCK. DID NOT REALIZE THIS UNTIL I WAS WITH A FRIEND AND HIS SON DRIVING DOWN OUR STREET AND MY FRIENDS SON OPEN THE REAR DOOR ON THE DRIVERS SIDE WHEN IT SHOULD OF LOCKED WITH THE REST OF THE DOORS. CAN'T GET THE DOOR TO LOCK NOW. *TR

Air Bags
Filed Jun 26, 2012VA

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED BECAUSE THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT ALSO STATED THAT THE DOOR LATCH FOR THE FRONT DRIVER'S SIDE BROKE AND HE COULD NOT GET EXIT FROM THAT DOOR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.

Electrical System › 12v/24v/48v Battery
Filed Jun 7, 201253,887 milesTX

TO WHOM IT MAY CONCERN, I AM THE OWNER OF A 2007 FORD FOCUS [XXX], IT'S A PRETTY GOOD LITTLE CAR. EXCEPT FOR ONE THING, THE BATTERY LIGHT COMES ON. THEN IT GOES OFF. THIS REPEATS. IT STARTED IN APRIL AND LASTED UNTIL THE CAR WOULDN'T START LEAVING MY WIFE STRANDED 50 MILES FROM HOME. WE HAD THE CAR TOWED TO THE NEAREST FORD DEALER, BILL UTTER FORD IN DENTON, TX. I TOLD THEM THAT I HAD THE PREMIUMCARE EXTENDED WARRANTY, AND THEY UNDERSTOOD AND LET ME KNOW IF IT WAS JUST THE BATTERY I'D STILL BE RESPONSIBLE AS FORD CONSIDERS THAT A WEAR AND TEAR ITEM. THEY CHECKED THE CAR AND DETERMINED IT WAS JUST THE BATTERY FOR WHICH THEY CHARGED ME $246.61. THE CAR WAS RUNNING ALL RIGHT. UNTIL TUESDAY WHEN THE BATTERY LIGHT CAME ON AGAIN. AND TURNED OFF. THIS TIME HOWEVER MY WIFE WAS MUCH CLOSER TO HOME AND SHE BROUGHT IT BACK. I TOOK IT TO THE FORD DEALER WE BOUGHT IT FROM, BANKSTON AND THY EXAMINED THE CAR AND FOUND THAT THE ALTERNATOR WAS NOT PROPERLY CHARGING THE BATTERY. THEY REPLACED IT AND I PAID A $100 DEDUCTIBLE FOR THE PREMIUMCARE WARRANTY. SO NOW, FOR ONE PROBLEM I'VE PAID $346.61, WHICH IN THE SCHEME OF THINGS IS NOT SO MUCH. BUT IT DOES SEEM TO ME ABOUT $246.61 MORE THAN I NEEDED TO PAY. SO I CALLED BILL UTTER FORD AND WHILE THE MAN THAT ANSWERED WAS VERY NICE AND HAD REASONABLE CONCERNS ABOUT REFUNDING MY MONEY. HE ALSO SAID THAT THEY HAD REPLACED MANY ALTERNATORS IN FOCUSES (FOCII?) WITH THE BATTERY LIGHT COMING ON INTERMITTENTLY. I DID A GOOGLE SEARCH FOR "FORD FOCUS INTERMI

Unknown or Other
Filed Jun 4, 201290,000 milesNY

WITH NO ACCIDENT, TRAUMA OR UNUSUAL EVENT, MY AIR BAG WARNING LIGHT BEGAN TO COME ON AND OFF INTERMITTENTLY. AFTER ABOUT A WEEK, IT STAYED ON. I TOOK IT TO A FORD DEALERSHIP. FOR $119.16, THEY DIAGNOSED IT AS CODES B1868 - AIRBAG LAMP FAILURE AND B2232 AIRBAG CIRCUIT OPEN LOOP #2 FRONT DRIVER'S SEAT. IT WOULD COST $1,100 TO REPLACE THE MODULE.

Latches/Locks/Linkages › Doors › Latch
Filed May 21, 2012146,000 milesMO

THE REAR DOORS DO NOT LOCK. THE MANUAL LOCKING DEVICE DOESN'T MOVE, NOR DOES THE LOCK ON THE REMOTE WORK, SO THERE IS NO WAY TO LOCK THE DOORS. THIS MAY HAVE BEEN LIKE THIS FOR A LONG TIME WITHOUT US NOTICING. THANK GOODNESS THAT A CHILD DID NOT TRY TO OPEN THE DOOR BECAUSE IT HAS NOT LOCKED. THIS ISSUE IS ALL OVER THE INTERNET AND IS A COMMON PROBLEM. THIS IS A SERIOUS PROBLEM. *TT

Seat BeltsCrash1 injured
Filed May 15, 2012MT

THE FORD FOCUS COLLIDED WITH AN ELK. THE DRIVER SEATBELT DID NOT LOCK AND THIS CAUSED THE DRIVER TO COLLIDE WITH THE STEERING WHEEL, WINDSHIELD, AND ELK. *JS

Electrical System › Alternator/Generator/Regulator
Filed May 1, 201278,000 milesMA

I WAS RECENTLY DRIVING AND MY CAR ENGINE WAS REVVING UP WHEN I WOULD PUSH IN THE CLUTCH. AFTER TAKING IT IN TO THE MECHANIC, THEY TOLD ME MY ALTERNATOR WENT OUT. THIS WOULD NOT BE A BIG DEAL BUT THIS SEEMS TO BE SOMETHING COMMON AMONG 2007 FORD FOCUS OWNERS. NOT ONLY DOES THIS REPAIR SEEM PREMATURE BUT IT ALSO IS MUCH MORE EXPENSIVE THAN REPLACING MOST ALTERNATORS BECAUSE IT IS A DEALER ONLY PART. IF YOU THINK IT IS JUST ME HERE IS A WEBSITE WITH MORE COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML *JS

Engine and Engine Cooling
Filed Apr 27, 201264,000 milesPA

WHEN SLOWING DOWN (COASTING OR BREAKING) THE ACCELERATOR HANGS. IT WILL HOLD AT A CONSTANT RPM (BETWEEN 2500 AND 4000, DIFFERENT EACH TIME) I HAVE TO PUT THE CAR IN NEUTRAL AND DEPRESS THE THROTTLE ALL THE WAY SEVERAL TIMES. I CHECKED THE THROTTLE CABLE AND THERE IS STILL TENSION ON IT SO IT IS NOT MECHANICAL BETWEEN THE PEDAL AND THE THROTTLE BODY. ALMOST SEEMS LIKE A NEUTRAL SENSOR. *TR

Vehicle Speed Control
Filed Apr 20, 201228,998 milesNY

THIS HAS HAPPENED MANY TIMES (20+) WHERE I SLOW DOWN TO STOP AND IT ACCELERATES ALMOST CAUSING AN ACCIDENT. I HAVE TO THROW IT INTO NEUTURAL AND HIT THE GAS PEDDLE A FEW TIMES TO BRING IT BACK DOWN TO IDLE AND ONCE I COULDN'T GET IT BACK DOWN SO I HAD TO SHUT THE ENGINE OFF AND RESTART THE CAR. I TOOK IT TO THE FORD DEALER AND THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SERIOUS FLAW AND REAL SCARY WHEN IT HAPPENS!! I'VE SEEN OTHER COMPLAINTS WITH THE EXACT SAME ISSUE TOO! *JS

Air Bags
Filed Apr 16, 201261,000 milesMI

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH OVER A POTHOLE, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC, WHO BOTH STATED THAT THE ENTIRE AIR BAG SYSTEM WOULD NEED TO BE REPLACED. THE TECHNICIANS ALSO STATED THAT WHEN THE MALFUNCTION OCCURRED, THE AIR BAG SYSTEM RESPONDED AS THOUGH A MASSIVE IMPACT WAS INVOLVED WITH THE VEHICLE. THERE WAS NO IMPACT NOR DID THE AIR BAGS DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Apr 11, 201293,453 milesNY

AT 7:30 THIS MORNING, I WAS DRIVING TO WORK ON THE PALISADES PARKWAY, MY SPEED WAS ABOUT 70 MPH, WHEN SUDDENLY THERE WAS A LOUD BANG, FOLLOWED BY SMOKE IN THE INTERIOR OF MY CAR. I IMMEDIATELY SLOWED DOWN AND REALIZED THAT THE CAR WAS STILL OPERATING FINE, BUT THAT THE DRIVER'S SIDE IMPACT AIR BAG DEPLOYED FOR NO REASON. I DID NOT HIT A POT HOLE, NOR WAS I HIT OR HIT ANY ONE OR ANY THING. IT JUST DEPLOYED ON IT'S OWN. THE SEAT BAG WAS LOCATED IN THE DRIVER'S SEAT. THERE IS NOW FOAM RUBBER IN THE INTERIOR OF MY CAR FROM THE SEAT. THE SEAM ON THE SEAT IS OPEN. I CALLED THE LOCAL FORD DEALER AND WAS TOLD IT WOULD NOT BE COVERED. I ALSO CALLED THE FORD MOTOR COMPANY CUSTOMER CARE SERVICE, WHICH ASSIGNED A CASE NUMBER AND I SHOULD HEAR BACK IN ABOUT 24-48 HOURS. UPON LOOKING ON THE WEB, I HAVE FOUND ABOUT 25 ADDITIONAL INSTANCES OF THE SAME AIR BAG DEPLOYING FOR NO REASON. MY LEFT ARM, MY NECK ARE BRUISED FROM THE IMPACT OF THE AIRBAG. I ALSO AM HAVING RINGING IN MY LEFT EAR FROM THE BANG. IS THERE ENOUGH EVIDENCE FOR A RECALL BASED ON MANY DEPLOYMENTS OF THIS AIRBAG? *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Focus → · Every Focus year → · How the figures are calculated →