I WAS USING MY PASSENGER SEAT HEATER WHILE I WAS DRIVING TO PICK SOMETHING UP FROM THE MALL WHEN I STARTED SMELLING A BURNING SMELL. WHEN I GOT TO THE MALL,I LOOKED OVER TO FIND A LARGE SCORCH MARK ON THE PASSENGER SIDE FRONT SEAT
2003 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT OWNS A 2003 FORD FOCUS EQUIPPED WITH FIRESTONE PRIMEWELL PZ900 TIRES, SIZE: P205/50Z/16 (NA). WHILE DRIVING 65 MPH, THE CONTACT HEARD A ROAR AND FELT A VIBRATION FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON EXAMINATION OF THE TIRE, THE CONTACT NOTICED A LARGE CRACK ON THE SIDEWALL OF THE TIRE AND REPLACED IT WITH THE SPARE TIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE TIRES WERE NOT REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 124,000 AND THE TIRE FAILURE MILEAGE WAS 25,000.
THE IGNITION SWITCH WOULD NOT TURN. ALTHOUGH I HAD BOTH KEYS WITH ME, AND BOTH WILL STILL UNLOCK THE DOORS, NEITHER WOULD TURN THE IGNITION SWITCH. BETWEEN TOWING AND REPLACEMENT OF THE SWITCH, I HAD TO SHELL OUT $450. FORD KNOWS THIS IS A PROBLEM WITH THIS VINTAGE FOCUS, BUT DOES NOT THINK IT IMPORTANT OR A SAFETY MATTER. AS A WOMAN WHO OFTEN TRAVELS ALONE, I THINK IT IS A SAFETY MATTER. I HAVE DRIVEN MANY, MANY OLD CARS - MUCH OLDER THAN THIS ONE - AND HAVE NEVER BEEN STRANDED BY SOMETHING AS SIMPLE AS A FAULTY IGNITION SWITCH. ALTHOUGH I WAS STRANDED IN FAMILIAR TERRITORY AND NOT FAR FROM HOME, IT MIGHT EASILY HAVE BEEN OTHERWISE. FORD KNOWS OF THIS PROBLEM, IT WAS CAUSED BY THEIR USE OF FAULTY EQUIPMENT, AND THEY SHOULD FIX IT.
WHEN RIDING DOWN THE ROAD THE DOORS WILL AUTOMATICALLY LOCK BY THEMSELVES. THE STEERING WHEEL HAS LOCKED SEVERAL TIMES OVER THE YEARS. WHEN I BOUGHT THE CAR USED, IT CAME WITH MANY KEYS. WELL, THIS TIME WHEN IT LOCKED, THE STEERING WHEEL LOCKED AND THE IGNITION LOCKED AND I HAD TO GET IT TOWED FROM SMITHFIELD NC; APPROXIMATELY AN HOURLY FROM MY HOME. THE MECHANIC CAN NOT GET IT UNLOCKED BECAUSE THE STEERING WHEEL HAS TO BE TURNED TO UNLOCK IT, VICE VERSA, AND THE STEERING WHEEL IS LOCKED. ALSO THE LIGHTING IS VERY POOR WITH THE HEAD LIGHTS AND I SEE THIS ON ALL THE VEHICLE FOR THAT YEAR AND MAKE AS I RIDE DOWN THE ROAD. MY CAR IS PARKED BECAUSE I CANT AFFORD TO FIX IT. I HAVE FOUND MANY COMPLAINTS ABOUT THIS STEERING AND IGNITION LOCK ISSUE. I AM WONDERING WHY THIS VEHICLE HAS NOT BEEN RECALLED FOR THE ISSUE. IT IS A HAZARD. I HAVE CONTACTED THE FORD MANUFACTURER CONCERNING THE MATTER AND WAS TOLD THAT THEY CAN'T ASSIST ME WITH IT BECAUSE MY CAR HAS NO WARRANTY. ALSO, THERE WAS A RECALL ON THE REAL DOOR LOCK. FORD DEALERSHIP INFORMED ME THAT IT WAS REPAIRED BY TEAM FORD DEALERSHIP PRIOR TO ME OWNING THE VEHICLE; I INFORMED HIM THAT THE PROBLEM WAS STILL A ISSUE GETTING THE REAR DOOR TO LOCK SECURELY AT TIMES. HE INFORMED ME THAT IT COULD ONLY HAVE BEEN FIXED ONCE UNDER THE RECALL. THESE ISSUES HAVE OCCURRED REPEATEDLY SINCE I BOUGHT THIS VEHICLE IN 2009. THEY ALL PUT ME AT RISK OF GREAT DANGER.
KEY WON'T TURN IN THE IGNITION, ITS GETTING STUCK AND IM GETTING STRANDED IN AREAS THAT ARE NOT SAFE.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING AT 20 MPH, THE PASSENGER SIDE DOOR BECAME AJAR. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF THE ROADWAY TO CLOSE THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
PARKED CAR AT A SERVICE STATION AND WENT TO START IT AND KEY WONT TURN IGNITION LOCKED SOLID IM WAITING TO GET A ESTIMATE TO GET IT FIXED.
ON FEB 11, 2015 I WAS DRIVING TO GO TO THE VET. I HAD NOT BEEN DOWN THAT ROAD IN ABOUT 6 MONTHS. I CAME UPON AN AREA THAT WAS A VERY BAD CHUNK OF ROAD...PATCHES OVER PATCHES AND VERY BUMPY. THEN ALL OF A SUDDEN MY CAR TILTED TO THE RIGHT AND THERE WAS A LOUD BANG. IT TOOK ME A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED. MY AIRBAG ON THE PASSENGER SIDE (SIDE AIRBAG) HAD DEPLOYED. SCARED ME! I HAD NO IDEA WHY IT HAD GONE OFF. BUT THE CAR SEEMED TO BE DRIVING OK STILL SO I CONTINUED TO THE VET ABOUT 1-2 MILES AWAY. I WONDERED IF A DEER HAD HIT THE SIDE OF MY CAR BUT WHEN I GOT TO THE VET AND CHECKED MY CAR, THERE WAS NO DAMAGE TO THE SIDE OF MY CAR. SINCE THEN I HAVE READ ON THE INTERNET THAT OTHERS HAVE HAD THEIR AIRBAGS DEPLOY WHEN HITTING A POTHOLE. THE NEXT DAY I WENT BACK AND TOOK PICTURES OF THAT AREA AND A VIDEO.THIS WAS BY A GUARDRAIL WITH A HUGE DROP OFF ON THE SIDE. I AM LUCKY I DIDN'T LOSE CONTROL OF MY CAR WHEN THE AIRBAG EXPLODED RIGHT NEXT TO ME AND POSSIBLY GO THROUGH THE GUARDRAIL AND OFF OF THAT STEEP DROP OFF. THINGS COULD HAVE BEEN MUCH WORSE. IT WAS A VERY FRIGHTENING SITUATION AND THANK GOD, NOBODY WAS IN THAT SEAT. I KNOW EXACTLY WHERE IT WAS ON THAT ROAD BECAUSE WHEN I LOOKED OVER I SAW A BIG WHITE CIRCLE (DIDN'T KNOW WHAT IT WAS AT FIRST...THOUGHT MY WINDOW HAD BROKEN) AND I SAW THE END OF THE GUARD RAIL WHERE IT ANGLES DOWN AT THE END. I WAS NOT SPEEDING, OR ON THE PHONE. JUST DRIVING DOWN A COUNTY ROAD AND HAD $1700 WORTH OF DAMAGE DONE TO MY CAR. I ON
KEY WILL NOT TURN IN IGNITION. AGAIN! HAS HAPPENED SEVERAL TIMES. *TR
CAR COMES TO A TRAFFIC STOP AND DIES. HAD BEEN SHAKING PRIOR AND HAD A DIAGNOSTIC DONE ONLY TO SPEND $150 TO HAVE IT NO BETTER . TOOK IT TO A BETTER MECHANIC WHO SAID THE VALVE SEAT DROPPED. I OWE 2K ON THIS CAR AND IT IS WORTHLESS NOT TO MENTION I AM A STUDENT WHO HAS TO GO TO WORK AND CLASSES WITH ABSOLUTELY NO RECOURSE HERE. HOW DO I KEEP MY JOB OR MY STATUS IN COLLEGE SHAME ON FORD YOU STARTED ME OUT WITH A REALLY BIG PROBLEM AND NOW I HAVE TO PAY FOR A CAR THAT WONT GO ANYWHERE AND WILL NOT RUN ON A 2K DEBT. AND NO TRANSPORTATION SHAME ON FORD.. *TR
BREAK IN FRONT DRIVER-SIDE SUSPENSION COIL WHILE BACKING UP. *TR
KEY LOCKS INSIDE THE IGNITON DOESN'T ALLOW THE CAR TO START I REPLACED THE IGNITON LOCK 3 TIMES BUT THE PROBLEM STILL HAPPENS... *TR
I HAVE BEEN HAVING A PROBLEM WITH MY IGNITION NOT TURNING. I LOOKED UP AND SAW OVER 300 COMPLAINTS SINCE 2011 ON THIS PROBLEM.. I CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THEY COULD NOT ASSIST ME. I AM NOW TAKING MY CAR TO A COMPANY THAT HANDLES THIS PROBLEM AND I HAVE TO PAY OVER $150.00!!! I BELIEVE THIS IS A BIG PROBLEM WITH NO RECALL. THE OWNER HAS STATED THAT HE IS FIXING AT LEAST ONE CAR (FORD FOCUS) A WEEK WITH THE SAME PROBLEM, YET THERE IS NOT RECALL!!!!!!
THE DRIVERS SEAT BACK SUPPORT HAS SNAPPED. THE SEAT NEEDS REPLACEMENT. THIS WAS NOT CAUSED BY ANY ACCIDENT JUST NORMAL DRIVING. I MUST SAY I'VE NEVER HEARD OF A SEAT BREAKING LIKE THIS BEFORE. NEEDS TO BE REPLACED. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VALVE SEAT FRACTURED WHICH CAUSED THE ENGINE BLOCK TO CRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE BY THIS TIME THE IGNITION STARTED DRAINING MY BATTERY AND ALTERNATOR AND HAD TO HAVE THEM BOTH REPLACE ALONG WITH NEW IGNITION KIT AND WAS TOLD I NEEDED NEW KEYS THIS LASTED ABOUT A MONTH THEN KEY GOT STUCK ON IGNITION AGAIN CONTINUOUSLY AT THAT TIME I CALLED FORD AGAIN AND WAS TOLD THEY HAVE NO PROBLEMS WITH IGNITION AND NOTHING THEY WILL DO FOR ME. MY NEPHEW WENT TO FORD SCHOOL TO BECOME A MECHANIC AND TOLD ME FORD HAS KNOW ABOUT THIS PROBLEM SINCE 2002 AND DOESN'T WANT TO DO A RECALL. *TR
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER GETTING IT REPLACED AGAIN I PUT UP WITH IT UNTIL DEC5 AND HAD IR REPLACED AGAIN 1 DAY LATER KEYS IS STUCK IN IGNITION AGAIN ITS A TOTAL OF 7 IGNITIONS I HAVE REPLACED AND FORD AGAIN SAYS THERE IS NO PROBLEM WITH IGNITION,. I HAVE SEEN HUNDREDS OF BLOGS ABOUT SAME PROBLEM AND FORD DOESN'T REPLAY TO ANY OF THEM WHAT CAN BE DONE? I AM TIRED OPF PAYING 250-200.00 TO REPLACE THIS. *TR
I HAVE HAD ISSUES WITH THE IGNITION LOCKING. I'M GOING ON MY 3RD REPAIR FOR THE SAME EXACT ISSUE. FIRST THE IGNITION WAS RE-KEYED AND/OR REPLACED. NEXT THE IGNITION AGAIN WAS REPLACED. THE STEERING COLUMN HAD TO REMOVED. THIS TIME, I'M IMAGING THE SAME THING. I'M VERY UPSET THAT FORD HAS NEVER OFFERED TO REPAIR AT DISCOUNTS OR TO REPAIR AT ALL. VERY UPSET THAT THEY NEVER RECALLED IT, KNOWING THIS WAS STACKING UP FOR BUYERS, AS AN ISSUE. I COME FROM A FAMILY WITH FAITHFUL FORD, LINCOLN/MERCURY TIES, WHICH INCLUDE EMPLOYEES, RETIREES, AND A FAMILY THAT SUPPORTS FORD, NO DOUBT. AS A FOCUS OWNER, I AM VERY DISAPPOINTED HOW THIS HAS BEEN HANDLED. *TR
SIDEWALL OF TIRE BLEW OUT. TIRES ARE NOT EVEN 2 MONTHS OLD. I HAVE SEEN OTHER COMPLAINTS ABOUT THE SAME ISSUE. DOUGLAS XTRA TRAC II 185/65/14. *TR
I TOOK MY CAR TO HAVE A OIL CHANGE, AND MY MECHANIC SAW THAT THE LEFT SIDE REAR SUSPENSION CROSS STABILIZER BAR IS RUSTED AND THE BOLTS ARE RUSTED. HE SAID TO CALL FORD THERE SHOULD BE A RECALL. THERE IS NOT SO I CALLED FORD AND THEY JUST FILED A COMPLAINT.I CAN NOT TAKE MY CAR ON THE INTERSTATE OR GO OVER 40 MPH IF I DID MY MECHANIC SAID IF THE RIGHT SIDE BROKE OFF THE CAR WOULD FLIP. MY CONCERN IS DOES SOMETHING HAVE TO HAPPEN FIRST I TRANSPORT MY GRAND KIDS BUT I CAN'T GO OVER 40. CAN YOU HELP ME WITH THIS. *TR
AIRBAG WARNING SYSTEM LIGHT FLASHES ON INDICATING POSSIBLE FAILURE OR DEFECTIVE SYSTEM BUT DOES NOT REMAIN ON. LIGHT GOES OUT ABOUT 1 HOUR OR SO OF DRIVING. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE POSITIVE BATTERY CABLE BECAME EXTREMELY HOT AND MELTED. WHEN THE AIR CONDITIONING WAS ACTIVATED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE POSITIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE EXTERIOR AND INTERIOR LIGHTING FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL OF THE IGNITION CABLE CORDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
WHEEL STUD ON FRONT, DRIVERSIDE BROKE OFF WHILE CAR WAS IN MOTION. BECAUSE OF STUD FAILURE, WHEEL NUTS AND WHEEL FLEW OFF VEHICLE, CROSSING ONCOMING LANE. IF DEFECT OCCURS ON OTHER VEHICLES ON A HWY OR AT HIGHSPEEDS. SEVERE INJURY COULD OCCUR. FORTUNATELY THIS OCCURRED AT LOW SPEED AND ON AN EMPTY STREET. FORD REPORTED NO WAY OF CHECKING ITS DATABASES FOR SIMILAR DEFECTS. *TR
IN MARCH 2013 I TOOK MY FORD FOCUS IN TO REPLACE MOTOR MOUNTS, RETURNED IN APRIL FOR THE SAME AWFUL VIBRATION WHILE HEATER WAS ON AND WHILE IDLING. THE MECHANIC CHECKED AND FOUND THAT ONE OF THE MOTOR MOUNTS WAS FAULTY AND HE REPLACED. I AM TAKING MY FOCUS BACK FOR THE THIRD TIME BECAUSE IT IS STILL VIBRATING WHILE IN IDLE WHILE THE AC IS ON. THE FIRST FEW TIMES AFTER HE REPLACED THE FAULTY MOTOR MOUNT IT DID THE SAME THING AND THE MECHANIC TOLD ME THAT IT'LL JUST RUN LIKE THAT AND THAT HE RAN A DIAGNOSTIC AND THE TRANSMISSION, ALL MOUNTS LOOK GOOD. AND MY SOMETIMES MY STEERING IS OFF AT 35 MILES PER HOUR. I ONLY USE MY FOCUS FOR IN TOWN I DON'T USE TO TRAVEL OUT OF CITY OR STATE. I AM NOT A MECHANIC BUT I AM DISABLED AND I NEED MY CAR RUNNING GOOD. I DON'T WANT TO LOSE IT. THANK YOU. *TR
WHILE WAITING IN A PARKING AISLE FOR A CAR TO EXIT A PARKING PLACE THE ENGINE ACCELERATED TO VERY HIGH RPM. AS MY CAR WAS STATIONARY AND MY FOOT ON THE BRAKE AND IN DRIVE THE CAR DID NOT SEEM TO MOVE. PLACING THE CAR IN NEUTRAL OR PARK MADE NO DIFFERENCE. SHUT OFF ENGINE AND RESTARTED WITH SAME RESULT. AFTER WAITING SEVERAL MINUTES WHILE RESPONDING TO AN INTERESTED PERSON I TRIED AGAIN AND EVERYTHING APPEARED NORMAL. DROVE THE CAR HOME AND LEFT IT PARKED. THIS IS THE ONLY TIME THIS HAS OCCURRED . *TR
REAR CENTER MOUNTED STOP LIGHT FAILED AND THE TRUNK LATCH MECHANISM WOULD OPERATE WHILE DRIVING. THE LICENSE PLATE LIGHTS FAILED SHORTLY THEREAFTER. THE WIRING HARNESS HAS FAILED AT THE TRUNK LID JUNCTION. WIRES ARE SHORTING TOGETHER CAUSING ERRATIC OPERATION. *TR
MY WIFE COMPLAINED THAT THE FRONT DRIVER SIDE HEATED SEAT WAS SO HOT IT WAS BURNING, RESULTING IN A MILD BURN. I INVESTIGATED THE PROBLEM AND FOUND THAT THE DRIVER SIDE BACK CUSHION HEATING ELEMENT HAD MALFUNCTIONED AND BURNT INTO THE SEAT CUSHION AND BACK LINING OF THE SEAT FABRIC. I HAVE PICTURES AND HAVE HELD ONTO THE DEFECTIVE PART. THE HEATING ELEMENT HAS BEEN REPLACED HOWEVER WE ARE CONCERNED THAT THE PASSENGER SIDE MAY HAVE THE SAME ISSUE. I HAVE READ OF OCCURRENCES OF THIS INCIDENT INCLUDING REPORTS OF FIRES. *TR
(1ST) IT WAS PASSENGER REAR DOOR LATCH WOULDN'T STAY LATCHED, DOOR COME OPEN DURING DRIVING, (2ND) A MONTH LATER TRUNK WOULDN'T LATCH, THEN (3RD) 2 MONTHS LATER DRIVER SIDE REAR DOOR CAME OPEN DURING DRIVING, WOULDN'T LATCH. DAUGHTER ALMOST FELL OUT AND CAR ALMOST HIT DOOR WHEN IT FLEW OPEN. I HAD TO USE SEAT BELT TO TIE DOOR SHUT TO MAKE IT HOME. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT PART OF THE UNIBODY WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 124,000.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT LOST ALL CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE FRONT PASSENGER WAS THROWN INTO THE WINDSHIELD AND AS A RESULT OF THE IMPACT, THE CONTACT'S HIP WAS DISLOCATED AND SHE SUSTAINED SEVERE BRUISING AND A LACERATION THAT REQUIRED THIRTEEN STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING PASSENGER SIDE LEATHER HEATED SEAT CAUGHT ON FIRE FILLED THE CAR WITH SMOKE IN FLAMES. *TR
EVERYTHING SHUTS OFF. HAS HAPPENED MULTIPLE TIMES. MOST OF THE TIME IT WILL START AGAIN IN APPROX. 3 SECONDS. NOW IT IS HAPPENING MORE FREQUENTLY. IT HAS EVEN HAPPENED WHILE THE CAR IS RUNNING. I MADE A RIGHT TURN, AND THE CAR TOTALLY DIED. I QUICKLY PUT ON MY FLASHERS, PUT THE CAR IN PARK, AND LUCKILY IT STARTED. THIS HAS HAPPENED TWICE. RIGHT NOW MY CAR IS IN MY PARKING LOT AND IS TOTALLY BLANK. NO POWER WHATSOEVER. I TOOK THE CAR IN ONCE TO MY AUTO MECHANIC, HE DID A DIAGNOSTIC (AND SINCE THE CAR WAS UP AND RUNNING) HE FOUND NOTHING WRONG AND ALL HE DID WAS CLEAN THE MASS AIR FLOW SENSOR. I KNOW GM IS HAVING PROBLEMS RIGHT NOW, BUT I DON'T THINK MINE IS AN IGNITION SWITCH PROBLEM (BUT WHAT DO I KNOW!) I WAS THINKING OF HAVING THE CAR TOWED TO THE FORD DEALERSHIP BUT I'M AFRAID THAT THIS WOULD COST ME AN ARM AND A LEG. ANY THOUGHTS? THANK YOU. *TR
WHILE DRIVING, AN ODD ODOR COULD BE SMELLED, BUT WENT AWAY AFTER A MINUTE. CAME BACK ONCE BRIEFLY. 20 MINUTES LATER, AS I WAS ABOUT TO TURN INTO MY WORK'S PARKING LOT, MY CAR TURNED ITSELF OFF. WHEN I TRIED TO TURN IT BACK ON, IT WOULD NOT TURN OVER AND ALL THE GAUGES WENT HAYWIRE. AFTER I STOPPED TRYING TO START IT, I TOOK THE KEY OUT OF THE IGNITION AND THE CAR ATTEMPTED TO START ITSELF. IMMEDIATELY AFTER THIS, THE INSIDE OF THE CAR FILLED UP WITH SMOKE. THE FIRE ORIGINATED NEAR THE BATTERY. AN OFFICER SHOWED UP LESS THAN 2 MINUTES AFTER THIS ALL OCCURRED, AND HE SAT THERE AND WATCHED MY CAR BURN. HE PULLED OUT A FIRE EXTINGUISHER 10 MINUTES LATER SO MY CAR WOULDN'T CREATE VISIBILITY ISSUES FOR THE CARS DRIVING PAST (IT DIED IN THE MIDDLE OF A FOUR LANE ROAD). THEY TOLD ME IT WAS MOST LIKELY AN ELECTRICAL FIRE. TWO WEEKS PRIOR TO THE INCIDENT, I HAD MY ALTERNATOR REPLACED. THE NEW ALTERNATOR WAS A FORD MANUFACTURED PART. *TR
KEY WILL NOT TURN IN IGNITION. *TR
WHEN DRIVING ON SNOW OR WET ROADWAYS THE HANDLING BECOMES VERY UNSTABLE AT SPEEDS OVER 35 MPH WITH THE REAR OF THE VEHICLE WANTING TO VEER/PITCH SIDEWAYS CAUSING THE DRIVER TO HAVE TO QUICKLY OVERSTEER TO AVOID ONCOMING TRAFFIC. VEHICLE HAS 85,000 MILES, NEW GOODYEAR TIRES. THIS CAR IS NOT SAFE TO DRIVE IN THESE CONDITIONS AND IS GETTING MORE UNSTABLE EVEN ON DRY SURFACES MAKING THE VEHICLE FEEL LIKE IT'S FOLLOWING EVERY GROOVE IN THE ROADWAY. NUMEROUS COMPLAINTS SEEM TO BE EVERYWHERE ON THE INTERNET. HOW MANY ACCIDENTS/INJURIES/DEATHS IS REQUIRED BEFORE FORD IS MADE TO TAKE THIS SERIOUSLY AND STOP PUTTING SUB STANDARD PARTS ON THEIR CARS? *TR
TL - THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION PREVENTING HER FROM TURNING THE VEHICLE ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. PM
KEY CANNOT TURN - VEHICLE CANNOT BE STARTED. UNACCEPTABLE AND HAZARDOUS CONDITION WITH A POORLY DESIGNED AND/OR LOW QUALITY PART ON ALL FORD FOCUS AND LIKELY OTHER FORD PRODUCTS. I GOT AROUND THIS BY POUNDING ON THE KEY WITH A SMALL HAMMER I KEEP IN THE GLOVE BOX - I HAD LIVED WITH THIS FOR MORE THAN 3 YEARS. SAME THING HAPPENED TO MY BROTHER-IN-LAW'S CAR (HE REMOVED ALL THE TUMBLERS SO ANY KEY CAN START HIS CAR). IT IS OBVIOUS FROM READING THROUGH THE COMPLAINTS THAT THIS IS A VERY SIGNIFICANT PERCENTAGE (>50%?) OF ALL OF THE NUMEROUS COMPLAINTS AGAINST THIS VEHICLE. DEALERSHIPS WANT $400 TO FIX IT - THAT'S BS. ACTIONS BY NHTSA OR A CLASS ACTION LAWSUIT AGAINST FORD IS APPROPRIATE. IT APPEARS THAT FORD IS USING THIS DESIGN DEFECT AS AN OPPORTUNITY TO PROFIT AFTER HAVING PUT 1000S OF CONSUMERS IN DANGEROUS SITUATIONS. *TR
IGNITION LOCK CYLINDER STUCK LEAVING US STRANDED. *TR
THE SEAT BACK ADJUSTMENT TO RECLINE THE FRONT DRIVERS SEAT BROKE, THEREFORE WE ARE UNABLE TO INCLINE OR RECLINE THE POSITION OF THE SEAT. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEY IN THE IGNITION, THE KEY FAILED TO TURN. AFTER TWO HOURS OF REPEATED ATTEMPTS, THE KEY WAS FINALLY ABLE TO BE TURNED TO THE ACCESSORY POSITION. THE VEHICLE WAS NO LONGER BEING DRIVEN DUE TO THE SAFETY HAZARD THE CONTACT STATED WAS INVOLVED WITH THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
STEERING WHEEL/KEY LOCK. THE KEY DOESN'T TURN IN THE IGNITION. *TR
THE IGNITION HAS GONE OUT ON MY 2003 FORD FOCUS. I ATTEMPT TO TURN THE KEY AND IT SEEMS LOCKED. I ATTEMPT TO TURN THE KEY BACK AND FORTH AND NO SUCCESS. IF I HIT THE KEY A FEW TIMES IT MIGHT TURN. THIS IS A SAFETY ISSUES BECAUSE WITHOUT BEING ABLE TO TURN THE KEY, I HAVE TO ACCESS TO ANYTHING POWER IN THIS VEHICLE AND I COULD BECOME STRANDED AT ANYTIME WITHOUT WARNING. I HEAR THIS IS A VERY COMMON PROBLEM WITH THESE CARS. I BELIEVE THE MANUFACTURER SHOULD TAKE RESPONSIBILITY TO FIX THIS ISSUE AT NO COST TO THE CAR OWNERS. *JS
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON VALVES AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 10/29/13*LJ
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH COULD NOT BE ENGAGED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Focus → · Every Focus year → · How the figures are calculated →