KEY WILL NOT TURN IN IGNITION AFTER MULTIPLE ATTEMPTS BY MORE THEN ONE PERSON. CALLED FORD DEALERSHIP AND THEY SAID THE PROBLEM IS REALLY COMMON AND TO TAP THE KEY WITH A HAMMER AND IT WILL TURN AND THAT I NEED TO GO IN AND HAVE THE IGNITION REPLACED FOR $500!!! TRIED THEIR HAMMERING SUGGESTION AND THE LOCK STILL WON'T TURN! BECAUSE OF THIS I HAVE MISSED A WHOLE DAY OF SCHOOL. *TR
2003 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
IGNITION SWITCH LOCKS AND CANNOT TURN KEY TO START VEHICLE. HAVE TO USE HAND OR SOMETHING TO HIT THE KEY TO START THE CAR. HAPPENS AT RANDOM AND WITHOUT WARNING. GET IN THE CAR AND CAN'T START IT. UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM BUT FORD REFUSES TO DO ANYTHING ABOUT IT. *TR
THE IGNITION CYLINDER WILL NOT TURN. A KEY CAN BE INSERTED INTO THE IGNITION, BUT IT CAN NOT BE SET INTO THE "ON OR ACC" POSITION. THE CAR CANT BE STARTED AND IS NOW, IN EFFECT, A ONE TON PAPER WEIGHT. AFTER RESEARCHING THE PROBLEM ONLINE, IT SEEMS TO BE VERY COMMON. *TT
KEY WON'T TURN IN IGNITION/ IGNITION STUCK. *TT
KEY FROZE SOLID IN THE IGNITION . STEERING WHEEL WOULD NOT TURN NOR THE KEY. LEFT STRANDED AND HAD TO CALL A LOCKSMITH TO PHYSICALLY DRILL OUT THE FACTORY INSTALLED IGNITION AND REPLACE IT WITH A STRATTEC REPLACEMENT PART # 707592. LOCKSMITH REITERATED WHAT I READ ON THE INTERNET WITH THIS BEING A KNOWN PROBLEM WITH THE FORD FOCUS. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT IN AN ATTEMPT TO TURN THE KEY IN ORDER TO START THE VEHICLE, IT REFUSED TO TURN. A LOCAL MECHANIC REPLACED THE IGNITION AND REPROGRAMMED THE KEY AND DOOR LOCKS. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 25,200. UPDATED 02/09/12*LJ THE CONSUMER STATED THE KEY WOULD NOT TURN IN THE IGNITION. THE OLD IGNITION HAD TO BE DRILLED OUT AND REPLACED. UPDATED 02/13/12
TL* THE CONTACT OWNS A 2003 FORD FOCUS SE. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED WHILE IN THE IGNITION AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,542.
FAILURE TO BE ABLE TO TURN IGNITION. HAD TO TAKE IT TO A DEALER AND SPENT $400! INCONVENIENCE? YES! *KB
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD BE INSERTED INTO THE IGNITION WOULD COULD NOT BE TURNED TO START THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 134,000.
UPON OPENING, THREE HARD CLICKS ARE HEARD - AND LOCK OPENS ON OCCASION. OFTEN REFUSING TO LATCH AND ON MANY OCCASIONS, I AM UNABLE TO OPEN THE DOOR. IT APPEARS TO BE AS STATED IN NHTSA CAMPAIGN ID NUMBER: 05V030000 I HAVE SPOKEN WITH DEALER AND FORD ON MANY OCCASIONS THE PAST SEVERAL YEARS, AND THEY INSIST THIS CAR WAS NOT PART OF THE CAMPAIGN AND REFUSE TO INSPECT, OR VIEW, OR ASSESS. *TR
THIS VEHICLE WITH 110K MILES TURNS OUT THE VALVE SEAT OF CYLINDER #4 BROKE OFF INSIDE THE ENGINE AND IRREPARABLY DAMAGED THE PISTON, CYLINDER AND CYLINDER HEAD OF WHICH THE ONLY WAY TO FIX THIS IS WITH A REPLACEMENT ENGINE. THIS OPTION IS MORE THAN WHAT THE CAR IS VALUED. ON FURTHER RESEARCH OF BOTH MY MECHANIC AND I AS WE SEARCHED THE WEB, IT APPEARS THAT THIS HAPPENS MORE FREQUENTLY THAN IT SHOULD. IT SEEMS THAT FORD SHOULD PUT A RECALL TO FIX THESE VALVE SEATS BEFORE ANYMORE PEOPLE WILL HAVE TO UNNECESSARILY SPEND THOUSANDS TO REPAIR THE ENGINE OR LOSE THOUSANDS OF DOLLARS ON A UNDRIVABLE JUNK CAR, SUCH AS MYSELF. COULD YOU PLEASE INVESTIGATE THIS MATTER FURTHER AND LET ME KNOW IF THIS IS INDEED AN INHERENT PROBLEM THAT NEEDS TO BE CORRECTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE REFUSED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION CYLINDER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WAS LOCKED AND THE KEY WOULD NOT TURN TO START THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
WAS TRAVELING AT 65MPH ON THE HIGHWAY WHEN DRIVER SIDE AIRBAG DEPLOYED FOR NO REASON. THERE WAS NO IMPACT. DEALERSHIP HAS BEEN CONTACTED. AT THIS TIME THERE HAS BEEN NO RESOLUTION. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AS A RESULT THE HORN WAS INOPERABLE. THE DEALER INFORMED THE CONTACT THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 76,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE STEERING COLUMN LOCKS. I HAVE ALREADY HAD IT FIXED ONCE BEFORE AND NOW IT HAS HAPPENED AGAIN. *KB
ON 8/1/2011, GOING 40MPH I HIT A DEER. THE WHOLE HOOD OF MY CAR IS PUSHED IN,MY RADIATOR IS PUSHED IN, I CANNOT OPEN THE HOOD, THE DEER IS DEAD AND BOTH OF THE AIRBAGS FAILED TO DEPLOY. HOWEVER MY AIRBAG DEPLOYMENT LIGHT DID COME ON. WHAT A DEFECT. AT 10 MPH I COULD POSSIBLE UNDERSTAND BUT AT 40 MPH, I BOUGHT THE CAR BRAND NEW IN 2003 FOR SAFETY, NOW EVEN IF IT WERE FIXED I WOULD BE SCARED TO DRIVE IT. *KB
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). AFTER THE VEHICLE WAS REPAIRED, IT WAS DIFFICULT FOR THE REAR DRIVERS SIDE DOOR TO REMAIN CLOSED. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE DOOR OPENED WHILE A CHILD WAS SEATED IN THE REAR SEAT. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE DOOR LATCH WAS EXTREMELY CORRODED. THE REAR DRIVERS SIDE DOOR WOULD NO LONGER LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS NO LONGER FUNCTIONED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 145,000.
TRUNK LATCH FAILED AT 37,000 MILES ON 2003 FORD FOCUS. COULD NOT GET THE TRUNK TO LATCH TO DRIVE HOME. COST OVER $400 TO REPLACE THE PART WHICH IS NOT IN YET. DRIVING AROUND ANOTHER WEEK WITH MY ONLY CAR'S TRUNK TIED DOWN. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHEN CLOSING THE RIGHT PASSENGER REAR DOOR, IT WOULD NOT CLOSE COMPLETELY; MAKING IT DANGEROUS TO DRIVE. THE VEHICLE WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE CONTACTED, BUT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 95,000.
MY KEY WILL NOT TURN OVER AND MY WHEEL IS LOCKED UP. THE PROBLEMS STARTED AND I WOULD JUST TURN THE WHEEL AND SOONER OR LATER IT WOULD TURN OVER. NOW IM STRANDED IN MY DRIVEWAY WITH THE WHEEL LOCKED UP AND NO TURNING THE KEY OVER. MISSED WORK AND MONEY. I SEARCHED THE INTERNET ON THIS AND THE WAS OVER 300 DIFF PEOPLE WITH THIS PROBLEM. I BOUGHT THIS CAR (FORD) TO SAVE GAS AND MONEY. I THINK THIS SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM. I DON'T KNOW WHY IT HASN'T YET. *TR
LATE NIGHT 35 MILES FROM HOME. KEY WOULD NOT TURN IN THE IGNITION. HAD TO GET A RIDE HOME. RETURNED THE NEXT DAY AND HAD A LOCKSMITH REPLACE THE IGNITION LOCK WITH A STRATTEC IGNITION LOCK. *TR
KEY WON'T TURN IN IGNITION. LUCKILY, MY CAR WAS PARKED AT HOME WHEN THIS HAPPENED BUT COULD LEAVE YOU STRANDED IF AWAY FROM HOME. I NOW HAVE TO LEAVE MY KEY IN THE IGNITION UNTIL I GET THE PROBLEM FIXED.
KEY WOULD NOT TURN IN THE IGNITION, SO VEHICLE WAS UNABLE TO START AND HAD TO BE ABANDONED.
THE DOOR HANDLES ON MY 2003 FORD FOCUS HAVE A RECALL ON THEM, BUT ONLY ON CERTAIN ONES AND MINE ISN'T ONE OF THEM, ALTHOUGH ALL FOUR OF MY HANDLES ARE BROKEN. THE FIRST INCIDENT THAT HAPPENED WITH THE DOOR HANDLES WAS I GOT OUT OF MY CAR AT A STORE AND LEFT MY FOUR YEAR OLD DAUGHTER IN THE CAR WITH IT RUNNING TO GET A PAPER, AND WHEN I WENT TO OPEN THE DRIVER DOOR, THE DOOR HANDLE BROKE AND ALL OF THE OTHER DOORS WERE LOCKED (BECAUSE THEY AUTOMATICALLY LOCK WHEN YOU PUT THE CAR IN GEAR). I WAS 8 MONTHS PREGNANT AT THE TIME AND WAS STRANDED AT THE STORE WITH MY DAUGHTER LOCKED IN THE CAR FOR ABOUT AN HOUR. AND THEN, ON MAY 27TH 2011, I WENT TO LEAVE MY HOUSE AND I USUALLY KEEP THE DRIVER'S SIDE WINDOW DOWN BECAUSE THE ONLY DOORS THAT WE CAN OPEN ARE THE DRIVER'S DOOR AND FRONT PASSENGER DOOR AND ONLY FROM THE INSIDE. BUT ON THIS DAY IT HAD RAINED SO I PUT THE WINDOW UP AND WHEN I WENT TO LEAVE MY HOUSE I HAD ALREADY WENT OUTSIDE AND WENT THROUGH THE WHOLE "PROCEDURE" OF GETTING THE BACK DOOR OPENED SO I COULD PUT MY 3 MONTH OLD SON IN THE CAR AND I GUESS WHEN I WENT BACK INSIDE TO GET HIM, THE DRIVERS DOOR GOT BLOWN CLOSED BY THE WIND, BECAUSE WHENEVER I PUT HIM IN AND SHUT HIS DOOR, I WENT AROUND TO THE DRIVER'S DOOR AND IT WAS SHUT AND MY 3 MONTH OLD WAS STUCK IN THE CAR!! IT TOOK 30 MINUTES FOR MY HUSBAND TO GET TO THE HOUSE (BECAUSE I HAD TO CALL HIM HOME FROM WORK) AND HE HAD TO CLIMB IN THROUGH THE TRUNK AND MANOVER THE CARSEAT OUT OF THE WAY SO HE COULD WIGGLE IN THERE
KEY WONT TURN IN IGNITION WINDOWS DOWN IN A BAD NEIGHBORHOOD. *TR
IGNITION KEY CANNOT BE EXTRACTED FROM VEHICLE AND WE COULDN'T TURN THE ENGINE OFF FOR A PERIOD THEN, COULDN'T RESTART IT AFTERWARDS. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED AND LOCKED ABNORMALLY. THE MANUFACTURER WAS CONTACTED THEY ADVISED THERE WERE NO RECALLS FOR THE FAILURE AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WAS LOCKED AND WOULD NOT ALLOW HER TO TURN THE KEY INSIDE THE IGNITION FOR SEVERAL MINUTES. AFTER VARIOUS ATTEMPTS, THE CONTACT WAS ABLE TO TURN THE KEY IN THE IGNITION. THE CONTACT STATED THE FAILURE RECURRED VARIOUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTICS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
I PURCHASED A USED 2003 FORD FOCUS SE/4 DOOR/AUTOMATIC. THE IGNITION KEY CYLINDER HAS BEEN ACTING UP FOR SOMETIME. ON THREE DIFFERENT OCCASIONS THE CYLINDER WITH THE KEY WHEN TURNED TO THE OFF POSITION WILL COMPLETELY COME OUT OF THE STEERING COLUMN WHEN REMOVING THE KEY. AGAIN, THIS HAS HAPPEN ON AT LEAST THREE OCCASIONS AND COULD HAPPEN AT ANY TIME. I HAVE NOT BEEN TO A DEALER TO REPAIR THE PROBLEM YET. BUT THAT IS MY NEXT STOP. I AM WANTING FORD TO ISSUE A RECALL AND REPAIR THIS PROBLEM. THOUSANDS OF OTHER FOCUS OWNERS HAVE HAD SIMILAR OR SAME PROBLEMS. THIS HAS HAPPENED TO SO MANY PEOPLE WHO HAVE BECOME STRANDED BECAUSE OF THIS MALFUNCTION. NOT TO MENTION, THIS IS AN OBVIOUS SAFETY ISSUE DUE TO THE POSSIBILITY OF INJURIES IN A MOVING VEHICLE. *TR
I HAVE A 2003 FORD FOCUS AND THE THERMOSTAT HOUSING UNIT IS CRACKED. WHEN IT CRACKED, AND STARTED TO LEAK, IT CAUSED A LOT OF SMOKE, AND WHEN IT STARTED TO LEAK, DUE TO THE TEMPERATURE OF THE COOLANT INSIDE, IT BURNED THROUGH OTHER HOSES ATTACHED AND ALMOST STARTED A FIRE. THE PART IS MADE OUT OF PLASTIC (SHOULD BE MADE OF SOME TYPE OF METAL SUCH AS ALUMINUM DUE TO THE HIGH TEMPERATURES INVOLVED CONSISTENTLY), AND 4 CERTIFIED AUTO TECHNICIANS THAT I TALKED TO SAID THAT THEY REPLACE DOZENS OF THEM ON FORD FOCUS EVERY YEAR. THEY SAY THAT "IT IS A KNOWN PROBLEM WITH FORD'S VARIOUS FOCUS YEARS, AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO." EVEN THE FORD DEALERSHIP SAID THE FOLLOWING "YEAH, FORD KNOWS IT'S A PROBLEM; THAT'S WHY WE ALWAYS KEEP THAT PARTICULAR PART IN STOCK." LITERALLY, THERE ARE TENS-OF-THOUSANDS OF ONLINE COMPLAINTS REGARDING THIS PART, AND HOW IT HAS CAUSED SERIOUS HARM AND DAMAGE. THE PROBLEM STARTS BY SOME COOLANT LEAKING SLOWLY, AND WITHIN A WEEK (EVEN AFTER CONTINUOUSLY ADDING COOLANT), THE LEAK BECOMES LARGER AND LARGER, CAUSING THE DAMAGE LISTED ABOVE, AND CAUSING THE HEATER TO NOT WORK. WHY IS THIS A VERY WELL-KNOWN PROBLEM TO FORD; A PROBLEM THAT CAN CAUSE SERIOUS SAFETY ISSUES, YET THEY DO NOTHING FOR THE TENS-OF-THOUSANDS OF PEOPLE THAT HAVE ENCOUNTERED THIS PROBLEM? THE PART IS $75 FROM FORD AND THEN YOU HAVE TO PAY LABOR TOO, WHICH IS ABOUT $150-$200. THE FORD REPLACEMENT PART# FOR THE DEFECTIVE PART IS RH157. I HAVE THE OLD PART AVAILABLE FOR INSPE
KEY WOULD NOT TURN THE IGNITION, STALLED THE CAR AND THEN COULD NOT TURN THE CAR BACK ON IN THE MIDDLE OF RUSH HOUR TRAFFIC, ON CHRISTMAS EVE NONE THE LESS. *TR
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE TIMING BELT FRACTURED AND RESULTED IN COMPLETE ENGINE FAILURE. THE TECHNICIAN STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2003 FORD TAURUS. WHILE THE VEHICLE WAS PARKED THERE WAS A NOISE IN THE HEATER VENTS AND THE HEAT WAS NOT WORKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE MILEAGE WAS 121,000.
DRIVING TO WORK, NO RAIN, NO ICE ON ROAD, NORMAL BUT COLD CONDITIONS (30F) AND COULDN'T STOP MY VEHICLE WITH LOW ROLL RESISTANCE TIRES. WHEN I APPLIED BRAKES MY CAR IMMEDIATELY WENT INTO A SLIDE/SKID AND I HIT ANOTHER VEHICLE FROM BEHIND. WAS GOING AROUND 35 MPH AND SHOULD HAVE HAD PLENTY OF SPACE TO STOP. *TR
2003 FORD FOCUS KEY NOT ABLE TO TURN IGNITION ISSUE THAT HAS BEEN REPORTED PREVIOUSLY. VEHICLE STRANDED UNTIL IGNITION LOCK ASSEMBLY REMOVED AND REPLACED. *TR
MY IGNITION KEY CYLINDER HAS GONE BAD. MY KEY WILL NOT TURN THEREFORE I CANNOT DRIVE MY CAR. BEING THAT I AM A YOUNG FEMALE, I FOUND THIS EXPERIENCE TO BE HORRIFIC AND HIGHLY UNSAFE. MY COUNTY HAS ONE OF THE HIGHEST MURDER RATES AND BEING STUCK WITHOUT A WAY TO GET AWAY FROM A TROUBLING SITUATION HAS LEFT ME TO HIGHLY REGRET THE PURCHASE OF MY FORD FOCUS. I SEE ON YOUR WEBSITE THAT HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE. I DON'T UNDERSTAND HOW A DEFECT IN A CAR CANNOT BE RECALLED! THIS VENTURE IS COSTING ME OVER 600 DOLLARS WHICH I LIKE EVERYONE ELSE DO NOT HAVE TO SPARE. I FIND IT A SHAME THAT FORD DOES NOT OWN UP TO THEIR MISTAKE. IT MAKES YOU QUESTION THE QUALITY THE AMERICAN AUTO INDUSTRY PUTS FORTH. I HAVE ALWAYS BEEN A BELIEVER OF SUPPORTING OUR LOCAL BUSINESS AND INDUSTRY HOWEVER I HAVE LEARNED THAT AMERICAN INDUSTRY LIKE TO BURN PEOPLE AND SELL UNSATISFACTORY PRODUCTS. I APPEAL TO YOU TO RECALL THE FORD FOCUS CYLINDER BEFORE SOMEONE MAKES THE ULTIMATE SACRIFICE TO PROVE THAT THIS IS INDEED A HIGH RISK SAFETY CONCERN! *LN
FOR THE PAST FEW MONTHS MY CAR IGNITION HAS BEEN GETTING STUCK, MAKING IT VERY DIFFICULT TO START MY CAR. THIS PAST WEEKEND MY KEY WOULD NOT TURN AT ALL STRANDING MY FAMILY AWAY FROM HOME WHILE TRYING TO VISIT MY GRANDMOTHER IN THE HOSPITAL. LUCKILY WE WERE NOT HER MEANS TO GET TO THE HOSPITAL AS IT SEEMS THAT I HAVE PURCHASED AN UNRELIABLE CAR. AS I HAVE DONE MY RESEARCH ON THIS PROBLEM, I HAVE DISCOVERED THAT IT SEEMS ALMOST ALL FORD FOCUS OWNERS ARE ENCOUNTERING THIS PROBLEM. I HAVE EVEN READ THAT THIS IS NOT A SAFETY CONCERN HENCE THE LACK OF RECALL! I LIKE BILLIONS OF AMERICANS RELY ON MY CAR IN GOOD TIMES AND BAD. I HOPE TO GOD THAT I DO NOT HAVE A FORD FOCUS IF ANYTHING DESPERATE SHOULD BECOME OF ME AND I NEED SAFETY BECAUSE APPARENTLY THEY DON'T LIKE TO EVEN START! *TR
THE DRIVER SIDE SEAT BELT IS STUCK AND WILL NOT MOVE, CAN NOT PUT SEAT BELT ON TO DRIVE. PULLED ON BELT IT WILL NOT BUDGE.
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS LEFT UNATTENDED FOR APPROXIMATELY FIFTEEN MINUTES WITH THE ENGINE RUNNING AND THE DEFROSTER ACTIVATED. WHEN THE CONTACT ARRIVED BACK TO THE VEHICLE AND OPENED THE FRONT DRIVERS DOOR, SMOKE BEGAN POURING FROM THE DRIVERS SEAT. THE CONTACT STATED THAT SHE DID NOT REALIZE THE HEATED SEAT WAS ACTIVATED AS WELL. THE CONTACT BURNED TWO OF HER FINGERS AS A RESULT OF ATTEMPTING TO EXTINGUISH THE FIRE. THE CONTACT THEN POURED WATER ON THE SEAT AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 54,677. UPDATED 3/8/11 *CN UPDATED 03/14/11
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH OVER WET ROAD CONDITIONS WHEN THE REAR END OF THE VEHICLE BEGAN TO SKID UNCONTROLLABLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND CONTINUED TO DRIVE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING SNOW AND WET ROAD SURFACES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A FOUR WHEEL ALIGNMENT AND TIRE BALANCING. ALSO, THE REAR SUSPENSION ARM WAS REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN INFORMED THAT THE VEHICLE PERFORMANCE WAS A MANUFACTURER DESIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS SEVERELY WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS AN INDEPENDENT REPAIR SHOP WHERE THE SUSPENSION WAS REALIGNED APPROXIMATELY 4 TIMES. THE CONTACT ALSO STATED HE HAD TO PURCHASE A SET OF TIRES EVERY 20,000 MILES. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 241,000. THE VIN WAS UNAVAILABLE.
MY DAUGHTER AND WIFE WERE OUT SHOPPING AND TURNED ON THE SEAT WARMERS IN THE FRONT SEAT. AS MY DAUGHTER WAS DRIVING SHE BEGAN TO COMPLAIN OF A SMELL OF SOMETHING BURNING IN THE CAR. SOON AFTER REALIZED HER BACK SIDE WAS HOT ! SUMMARY- DRIVER SIDE SEAT BURN MARKS VISIBLE AND HER WINTER COAT RUINED; IT BURNED IT TOO. WHY HASN'T THIS BEEN ADDRESSED WITH FORD? SEVERAL COMPLAINTS HAVE BEEN FILED STATING THIS EXACT DESCRIPTION. *LN
FORD FOCUS 2003 - KEY WON'T TURN TO TURN ON CAR - IGNITION CYLINDER/TUMBLER WAS BROKEN AND NEED TO BE REPLACED. I WAS STRANDED IN A STORE PARKING LOT. HAD TO HAVE A TOW TRUCK TOW MY CAR TO DEALERSHIP. *TR
MY DRIVER'S SEATBELT IS NOT PROPERLY CLICKING SHUT, SO THE SEATBELT IS NOT PROPERLY SECURED. *TR
I WAS TURNING AND I HEARD A VERY LOUD SNAP! MY CAR THEN BEGAN TO POP EXTREMELY LOUD EVERYTIME I TURNED. IT TURNED OUT TO BE A SNAPPED FRONT COIL SPRING. THIS IS VERY DANGEROUS BECAUSE THE SPRING COULD VERY EASILY HAVE RIPPED INTO THE TIRE CAUSING A "BLOW OUT" WHICH LEADS TO ACCIDENTS IN MANY OCCASIONS!! THE MORE I TALK ABOUT IT, THE MORE PEOPLE WHO SAY THEY HAVE HAD THE SAME THING HAPPENED ON THEIR FOCUS! *TR
KEY WON'T TURN IN IGNITION. FOR A COUPLE OF WEEKS, I WAS ABLE TO TAP ON THE END OF THE KEY WHILE IT WAS IN THE IGNITION LOCK, AND THE KEY WOULD TURN. NOW, I AM UNABLE TO GET IT TO TURN AT ALL -- EVEN AFTER TAPPING ON IT WITH A HAMMER. *TR
I HAVE A 2003 FORD FOCUS ZX3 AT 37000 MILES THE ALTERNATOR AND BATTERY WENT BAD AND HAD TO BE REPLACED AT A COST OF $700.00. NOW AT 67000 MILES THEY HAVE BOTH GONE BAD AGAIN AND MUST BE REPLACED AT A NEW COST OF $800.00. ADDITIONALLY I HAD A 2000 FORD FOCUS AND AT 55000 MILES BOTH THE ALTERNATOR AND BATTERY HAD TO BE REPLACED. ALSO WE HAVE A 2006 FORD FOCUS AND AT 16000 MILES IT NEEDED BOTH AN ALTERNATOR AND BATTERY. IT IS WORTH NOTING THAT THE CAR WAS THREE YEARS OLD AND OUT OF WARRANTY WHEN THE FAILURE OCCURRED, IT IS A VERY LOW MILEAGE CAR, AND IS ONLY DRIVE 10 MILES A DAY. WE REALLY LIKE THE FOCUS AS IT IS A GREAT VALUE AND A FUN CAR TO DRIVE BUT AFTER HAVING TO REPLACE 4 ALTERNATORS IN 18 MONTHS WE ARE RETHINKING OUR LOVE OF THIS LITTLE CAR. I WILL BE FILING COMPLAINTS FOR MY OTHER TWO FOCI AS WELL. *TR
THE KEY WOULD NOT TURN IN THE IGNITION OF MY 2003 FORD FOCUS ZTS, THUS, THE VEHICLE WOULD NOT START. AFTER A CALL TO THE LOCAL LOCKSMITH, I WAS SURPRISED TO HEAR "THIS IS A COMMON PROBLEM FOR A FORD FOCUS". WHEN ARRIVING, THE LOCKSMITH PROCEEDED TO EXPLAIN TO ME WHY THE STOCK IGNITION SWITCH OF MY CAR IS A DEFECTIVE DESIGN, COMPARING TO A NEW SWITCH THEY WERE ABOUT TO INSTALL. UPON FURTHER RESEARCH ONLINE, I COULD NOT FIND ANY INFORMATION ABOUT A RECALL FOR THE DEFECTIVE ITEM. I DID FIND, HOWEVER, PLENTY OF COMPLAINS OF FORD OWNERS HAVING THE EXACT SAME PROBLEM. I AM SURPRISED SUCH A CRITICAL COMPONENT HAS NOT BEEN RECALLED SINCE IT JEOPARDIZES THE RELIABILITY OF THE VEHICLE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Focus → · Every Focus year → · How the figures are calculated →