BRAKE FAILURE;I WAS DRIVING IN HEAVY STOP AND GO TRAFFIC IN SEATTLE, WA. I WAS KEEPING ABOUT TWO CAR LENGTHS BEHIND OTHER CARS. THAT STRATEGY PROVED TO BE A MISTAKE BECAUSE A LARGE ONE TON DODGE VAN SCOOTED INTO THE GAP AHEAD OF ME. WE WERE GOING ABOUT TEN OR TWELVE MILES PER HOUR WHEN THE LARGE VAN SUDDENLY STOPPED. I HIT THE BRAKE PEDAL VERY HARD AND HELD IT TO THE STOP (FLOOR?) AND MY FORD FOCUS CONTINUED TO MOVE FORWARD ABOUT TWELVE FEET WITHOUT ANY FEEL OF SLOWING OR STOPPING. THE LARGE DODGE VAN AHEAD STOPPED ME.*AK
2003 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
CONSUMER STATES THAT WHILE DRIVING 25 MPH THROUGH A PUDDLE OF ABOUT 6", THE ENGINE DIED ON THE SPOT. CONSUMER HAD VEHICLE INSPECTED BY A CERTIFIED NEW YORK CAR INSPECTOR, WHO INFORMED CONSUMER THAT THE AIR INTAKE HOSE IS BELOW THE FRONT FENDER OF VEHICLE. THE MANUFACTURER AND THE DEALER HAS BEEN NOTIFIED AND NEITHER WILL CLAIM RESPONSIBILITY. *PH
MY 2003 FOCUS STATION WAGON WILL VIOLENTLY SHAKE (THE ENTIRE CAR) AT SPEEDS ABOVE 55 - 60 MPH WHEN BOTH REAR WINDOWS ARE OPEN ALL THE WAY AND ALL OTHER WINDOWS SHUT, CAUSING THE DRIVER TO BECOME ALARMED AT HIGH SPEEDS. THIS SEEMS TO BE A DESIGN FLAW W/AIR FLOW, WHICH CAUSES THE ENTIRE CAR TO RESONATE.*AK
THE SUN'S REFLECTION ON THE DIAL SYSTEM MADE IT HARD TO SEE THE SPEEDOMETER. THE CONSUMER CONSIDERED THIS TO BE A SAFETY CONCERN. *AK *SCC *JB
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ENGINE SHAKES AND VIBRATES. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING DRIVER SIDE TIRE HAS STRESS MARKS. *AK
TRUNK LATCH FAILED TO WORK, UNABLE TO CLOSE TRUNK ONCE OPEN AND UNABLE TO OPEN TRUNK ONCE CLOSED. CAR WAS IN FOR SERVICE FOR THE 2ND TIME FOR THIS PROBLEM, ORDERING NEW TRUNK LATCH MECHANISM FROM FORD MOTOR COMPANY TO REPLACE. SERVICE DEPARTMENT STATED PART WAS DEFECTIVE.
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN. *AK
THE ACCIDENT THAT TOOK PLACE ON 5/29/03 INVOLVED A 2003 FORD FOCUS STATION WAGON DRIVEN BY MY SON. THERE WAS IMPACT WHERE A PARKED CAR AND A TREE WAS INVOLVED,AND THE AIRBAGS DID NOT DEPLOY AT ALL. I THOUGHT AIRBAGS WERE A SAFETY FEATURE THAT SHOULD HELP PREVENT BODILY INJURIES. I WROT A LETTER TO FORD MOTOR COMPANY YET I HAVE RECEIVED NO RESPONSE TO THIS MATTER. I ALSO SPOKE TO ONE OF THEIR REPRESENTATIVES BY THE NAME OF "MARY" WHO WAS SUPPOSE TO BE GIVING THE INFORMATION TO THE ENGINEERING STAFF THAT HANDLES THESE TYPES OF PROBLEMS,"YET NO RESPONSE. WHEN THIS CAR WAS PURCHASED I DIDN'T EXPECT MECHANICAL FAILURE TO OCCUR. I'AM NOT PLEASED AT ALL THAT FORD MOTOR HAS NOT CONTACTED ME CONCERNING THIS MATTER. THE PEOPLE THAT WERE INJURED IN THE ACCIDENT ARE NOW SUING MY INSURANCE COMPANY AND MYSELF DUE TO THE ACCIDENT AND AIRBAGS NOT DEPLOYING AT THE TIME OF THE ACCIDENT. THEN WHEN SPEAKING TO THEIR REPRESENTATIVE SHE STATED IT WAS MY RESPONSIBILTY TO GET THE CAR OVER TO A FORD DEALER TO HAVE THE AIRBAGS INSPECTED,"I DONT'T THINK SO". I WILL NEVER BE ABLE TO DRIVE THIS VEHICLE DUE TO THE NATURE OF AIRBAG MECHANICAL FAILURE. MY CAR IS STILL IN THE SHOP AND I MYSELF REFUSE TO HAVE IT REPAIRED UNTIL FORD MOTOR COMPANY SENDS SOMEONE TO INSPECT THIS VEHICLE.*AK
I CURRENTLY HAVE 7000 MILES ON MY FOCUS. THE FUEL PUMP HAS BEEN REPLACED 3 TIMES THE FUEL RAIL PRESSURE SENSOR HAS BEEN REPLACED. ITS IN THE SHOP AGAIN. CAR STALLS CONSTANTLY. LOTS OF EXCUSES, NO SOLUTIONS. CURRENTLY RESEARCHING LEMON LAW.*AK
WHILE DRIVING THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE BUT SOON AFTER THE VEHICLE STALLED AGAIN. AFTER DOING THIS FOR THE FOURTH TIME THE VEHICLE WAS TOWED TO THE DEALERSHIP. IT WAS DETERMINED THAT THE PCM FAILED. THE LEFT BRAKE LIGHT BULB BURNED OUT. THE POWER DOOR LOCKS WERE INOPERATIVE. *NLM *CB *NLM
VEHICLE REPEATEDLY STALLS OR RUNS COARSE WHEN COLD. VEHICLE MISSES REPEATEDLY. THIS HAS NOW OCCURED 7 TIMES IN TWO WEEKS.*AK
2003 FORD FOCUS SVT. (850 MILES) CAR HAS A HIGH SPEED SURGE AND A BAD MISS OFF THE LINE. NO MATTER HOW MUCH YOU PLAY WITH THE CLUTCH PEDAL AND THE GAS THE CAR ALWAYS FALLS ON ITS FACE THEN PICKS BACK UP.(REALY BAD WHEN ITS COLD) ITS BEEN AT THE DEALERSHIP 3 TIMES. THE 1ST TIME THEY SAID IT WAS A PINCHED FUEL LINE AND THE GAS TANK HAD TO BE DROPED. 2ND TIME WAS THE SAME A PINCHED FUEL LINE. AND NOW THE 3RD TIME THEIR TELLING ME THAT IM NOT THE ONLY ONE WITH THE PROBLEM AND JUST WAIT TILL FORD FIGURES IT OUT. IM PRETTY SURE IT HAD NOTHING TO DO WITH THE FUEL LINE.(WHO KNOW HOW LONG I WILL HAVE TO DEAL WITH FORD ON THIS MATTER). *AK
CONSUMER STATES THAT THE SECOND ROW MIDDLE SEAT BELT BUCKLE BECAME UNLATCHED WHEN DRIVER SLAMMED ON THE BRAKES CAUSING THE CHILD SEAT TO BE TRHOWN INTO THE BACK OF FRONT SEAT .*AK
WHEEL WAS DAMAGED ABOUT A MONTH AGO. DEALERSHIP FOUND WHEEL WAS CONSIDERED BY FORD TO BE A PRODUCTION ONLY PART AT THIS TIME. THE WHEEL WON'T BE AVAILABLE TO THE PUBLIC OR DEALERSHIPS UNTIL OCTOBER. NEEDLESS TO SAY THE SPARE WON'T WAIT UNTIL OCTOBER. CONSUMER CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD OR WOULD DO TO HELP. THIS IS A MAJOR SAFETY ISSUE AS CONSUMER WAS FORCED TO DRIVE ON A SPARE FOR A PROLONGED PERIOD OF TIME. *TT
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING CONSUMER APPLIED BRAKE AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
THE VEHICLE STALLED WHILE DRIVING. THE PROBLEM WAS DUE TO A FAULTY POWER MODULE, WHICH WAS CHANGED BY THE DEALER. *JB
TRANSMISSION SUDDENLY DROPS DOWN ONE OR TWO GEARS, CRUISE CONTROL KICKS OFF, TRANSMISSION TROUBLE LIGHT IN DASH COMES ON, THEN GOES AWAY, DEALER CHECKED ON 04/28/03 AND FOUND NO CAUSE CODE, DEALER PERFORMED FLUID PUMP CHECK AND TESTED OK, TRANSMISSION DID THE SAME THING AGAIN ON 04/29/03. *JB
THE TRANSMISSION MADE A "SHUTTERING AND FLIPPING" SOUND WHILE IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TRANSMISSION WAS REPLACED, HOWEVER THE VEHICLE CONTINUED TO EXPERIENCE THE SAME PROBLEM. *JB
WHILE DRIVING HOME FROM A DOCTOR'S APPOINTMENT MY 2003 FORD FOCUS STALLED AND WOULD NOT RESTART. AFTER 3 TRIES THE CAR FINALLY RESTARTED AND I DROVE IT TO THE DEALERSHIP TO HAVE IT REPAIRED. THEY SAID THE MASS AIR FLOW SYSTEM WAS BAD AND WOULD HAVE TO BE REPLACED. THE CAR ONLY HAS 1500 MILES ON IT AND IS LESS THAN 2 MONTHS OLD. *JB
AFTER FORD BOUGHT BACK MY 2002 LEMON AND EXCHANGED IT FOR A 2003, THE TRUNK LATCH BROKE ON THE CAR. THE TRUNK OPENED ON ITS OWN WHILE DRIVING. IT IS CURRENTLY IN FOR REPAIR.*JB
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO LOSE SLIGHT CONTROL OF THE VEHICLE.*JB
A STOPPED 2003 FOCUS SEDAN WAS REAR-ENDED AT A TRAFFIC LIGHT BY A MAZDA 626 RESULTING IN LIMITED FLEXIBLE BUMPER DAMAGE TO THE FORD FOCUS, BUT SUBSTANTIAL SPINAL DAMAGE TO THE HEALTHY, 22 YEAR OLD DRIVER WHO WAS SECURELY SEAT-BELTED INTO THE DRIVER'S SEAT. WHAT WAS LACKING IN THE SEAT DESIGN TO PROTECT THE DRIVER FROM SUCH INJURIES?
SEDAN WAS REAR-ENDED RESULTING IN LIMITED FLEXIBLE BUMPER DAMAGE. SUBSTANTIAL SPINAL DAMAGE TO THE HEALTHY, 22 YEAR OLD DRIVER WHO WAS SECURELY SEAT-BELTED INTO THE DRIVER'S SEAT. WHAT WAS LACKING IN THE SEAT DESIGN TO PROTECT THE DRIVER FROM SUCH INJURIES? PH
AFTER LEAVING MY AUTO, I RETURNED TO FIND THE REAR WINDOW SHATTERED, BUT IN TACT/IN PLACE. THERE NO SIGNS OF ANY IMPACT OR ATTEMPTED ENTRY. THE POLICE WERE CALLED AND THEY SAID THEY COULD NOT FIND ANY EVIDENCE OF ANYTHING STRIKING THE WINDOW AND APPEARED IT MIGHT BE A FAULTY WINDOW. UPON BRINGING IT TO THE DEALER'S SEVICE SHOP, THE MANAGER SAID HE WOULD NOTIFY HIS FORD REP OF THIS PROBLEM. HE SAID NORMALLY THEY WOULD NOT DO ANYTHING BUT SINCE THE AUTO WAS SO NEW, HE WOULD TRY TO SEE WHAT HE COULD DO. UPON INVESTIGATING IF THERE WAS A FORD RECALL OR SIMILAR REGARDING THIS PROBLEM, I CAME ACCROSS AT LEAST ONE OTHER OCCASSION WHERE THE WINDOW JUST SHATTERED AND WAS REPLACED BY FORD UNDER WARRANTY. THE INDIVIDUAL SAID FORD CLAIMED IT WAS DUE TO WELDING IRREGULARITIES AND SUCH. WHEN I WAS SPEAKING TO THE SERVICE MANAGER AT FORD, HE CLAIMED THAT THE 2003 FORD FOCUS REAR DEFROSTER WAS CHANGED AND THEY HAD GIVEN IT A HIGHER AMP TO MAKE IT HOTTER. SINCE IT HAS BEEN ABOUT 6 DGREES OUTSIDE, IT COULD HAVE BEEN HOT AND SHATTERED WHEN COOLING QUICKLY - HE DID NOT KNOW AND WAS JUST SEARCHING FOR ANSWERS. REGARDLESS, THE AUTO HAD 440 MILES ON IT AND WAS ONLY ABOUT 10 DAYS OLD WHEN THIS OCCURRED. IT COULD HAVE BEEN SERIOUS IF THIS WINDOWED SHATTERED AND BLEW OUT WHILE DRIVING, POSSIBLY CAUSING HARM TO ANY PASSENGERS IN THE BACK - OR ANYWHERE FOR THAT MATTER. I BELIEVE THIS NEEDS TO BE CHECKED OUT TO PREVENT ANY POSSIBLE HARM TO ANYONE. THE AUTO IS A 2003 FORD FOCUS SE SEDAN.
THE VEHICLE VIBRATES WHILE TRAVELING SPEED 40 TO 50MPH. DUE TO BAD SUSPENSION REAR OF VEHICLE WOBBLES. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Focus → · Every Focus year → · How the figures are calculated →