Page 11 of 19 · complaints 501–550 of 939

2002 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air BagsCrash1 injured
Filed Jun 22, 20054,000 milesTX

WHILE DRIVING AT 55 MPH, A CAR SWERVED INTO MY LANE, CAUSING ME TO SWERVE TO AVOID HIM. I LOST CONTROL OF THE CAR AND STRUCK A CONCRETE DIVIDER WITH THE PASSENGER FRONT BUMBER, CAUSING THE CAR TO CLIMB UP THE DIVIDER, BACK DOWN, AND END UP FACING THE OTHER WAY ON THE HIGHWAY. THE AIRBAGS DID NOT DEPLOY, AT THAT TIME, BUT 10-15 MINUTES LATER WHEN I RE-ENTERED THE VEHICLE, I NOTICED THAT THE PASSENGER SIDE AIRBAG HAD DEPLOYED PARTIALLY. THE CAR WAS TOTALLED.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 21, 2005OH

DT:CONSUMER TOOK VEHICLE TO DEALER FOR REAR DOOR PROBLEMS. THE TWO REAR PASSENGER DOORS WERE FIXED AS PART OF RECALL. CONSUMER SAID THAT ON REAR DOOR ONE THE LATCHES BROKE,, AND IT WAS NOT PART OF THE RECALL. WHEN DRIVING ON THE ROAD THE REAR DOOR WILL COME OPEN. WHEN CLOSING THE REAR DOOR IT MUST BE SLAMMED SEVERAL TIMES BEFORE DOOR WILL STAY SHUT, AND EVEN THEN WHILE DRIVING IF VEHICLE WAS JARRED BY A BUMP OR HOLE, DOOR WILL STILL COME OPEN. ALSO, SEAT BELTS DO NOT WORK PROPERLY, THEY WILL NOT LATCH MOST THE TIME. BUT WHEN THEY DO LATCH THEY WILL NOT COME UNLATCHED TO RELEASE PASSENGER. DEALER SAID THAT CONSUMER MUST PAY TO HAVE SEAT BELTS REPAIRED.*AK

Latches/Locks/Linkages
Filed Jun 8, 2005CA

DRIVERS SIDE LACH BREAKS SO THE DOOR DOESN'T OPEN FROM THE OUT SIDE. SO YOU HAVE TO OPEN THE DOOR FROM THE PASSENGER SIDE THE PROBLEM IS THERE IS ONLY TWO LOCKS ON THIS CAR.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 7, 20056,000 milesTN

I OWN A 2002 FORD FOCUS AND HAVING TROUBLES WITH HESITATION AND STALLING WHEN THE FUEL TANK NEARS OR BELOW A QUARTER OF A TANK OF FUEL. REPLACED THE FUEL FILTER TRYING TO REMOVE POSSIBLE PROBLEM. PROBLEM STILL EXCISTS. RESEARCHED AND FOUND THAT FORD HAS IDENTIFIED YEARS 2000-2001 FOCUS'S WITH THE SAME DEFECT IN THE FUEL DELIVERY MODULE. SINCE THIS VEHICLE IS DRIVEN BY OUR COLLEGE AGED DAUGHTER, I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CONDITION. I TELEPHONED FORD CUSTOMER RELATIONS AND THEY HAVE INDICATED AN UNWILLINGNESS TO ACT IN CORRECTING THIS DEFECT. I FURTHER IDENTIFIED THAT THERE WAS A CURRENT EXTENDED COVERAGE PROGRAM 03N01 FOR THE 2000 AND 2001 YEAR MODELS. FURTHER IN A ODI RESUME, INVESTIGATION #EA02-022 INDICATES THAT 2002 YEAR VEHICLES ARE ALSO BEING AFFECTED.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 6, 2005OH

SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 6, 2005OH

SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED

Wheels › Rim
Filed Jun 6, 20056,000 milesMI

2002 FORD FOCUS - FIRESTONE TIRE FAILURES. BUBBLES IN TIRES, EVENTUALLY BLOW (2) OR NEED TO BE REPLACED. HAVE PURCHASED 5 TIRES. NO PROBLEMS. ALSO RIMS ARE DENTED. NO POT HOLES ENCOUNTERED TO CAUSE THIS. NO ACCIDENTS TO CAUSE THIS. FIRST BUBBLE IN REAR DRIVER'S SIDE TIRE AT 6,000 MILES. REPLACED TIRE WITH ANOTHER FIRESTONE. TIRE BLEW AT 18,000 MILES. REPLACED TIRE AGAIN WITH NON FIRESTONES (2). BUBBLE IN TWO REMAINING FIRESTONES OCCURRED. REPLACED AGAIN WITH NON-FIRESTONES. NO PROBLEM. FORD DENIES PROBLEM. FIRESTONE DENIES PROBLEM. I HAVE A PROBLEM WITH BOTH. AM PURCHASING 2006 MONTE CARLO IN SEPTEMBER, BA BYE.

Power Train › Manual TransmissionCrash1 injured
Filed May 29, 2005451 milesCA

RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.

Engine and Engine Cooling › Engine
Filed May 29, 200576,640 milesAZ

FOCUS 2002 STARTED TO RUN ROUGH AROUND 40,000 MILES. HAD A MAJOR TUNE UP 2 X'S IN 6 MONTHS. CHANGED ALL THE PLUGS, WIRES, OIL & FLUIDS, STILL HANDLED ROUGH LIKE IT NEEDED TO BE TIMED. FOCUS'S HAVE NO TIMING BELT. I TOOK IT IN & WAS TOLD THE PLUG WIRE RAN OVER THE BLOCK WAS THE CAUSING THE ROUGH IDL, DUE TO THE CABLE MELTING ON THE BLOCK. I REPLACED THE CABLE & AGAIN THE IDLE WAS STILL ROUGH, BUT NOW STARTED TO SURGE & MISS ALSO. DRIVING @ VARIOUS SPEEDS, CONDITIONS & ROADS & STILL IT WOULD SURGE & MISS FIRE & THEN DRIVE ON. TOOK IT IN & TOLD WITH NO LIGHT SHOWING & UNLESS IT COULD REPEAT THE SURGE/MISS NOTHING IT COULD BE DONE. LESS THAN A MONTH LATER THE BATTER DIED ON A TRIP OUT OF TOWN. CHECKED THE BATTERY & FULL OF CORRIOSION. BOUGHT A NEW BATTERY & CHECKED THE ELECTRICAL SYSTEM TOLD NOTHING WRONG AGAIN. AFTER A YEAR OF SURGING/MISSING (AT LEAST 1 A WEEK) THE CAR DIED AGAIN & WE THOUGHT IT WAS THE BATTERY. THE BATTERY TESTED & WAS TOLD IT IS THE ALTERATOR, BOUGHT A NEW ONE. WE THEN DID AN OIL CHANGE. WE TOOK IT IN & ASK THEM AGIAN ABOUT THE SURGING & MISS & ASKED IF IT COULD BE CHECKED WHEN THEY DID THE OIL. WAS ADVISED THAT IT COULD BE THE FUEL INJECTORS BUT WITH OUT THE CHECK ENGINE OR OIL LIGHT ON THAT THERE WAS NO WAY TO KNOW FOR SURE. TWO DAYS LATER WAS DRIVING ON THE FREEWAY & ALL THE LIGHTS ON THE DASH LIGHT UP, FELT LIKE THERE WAS NO POWER WHEN THE GAS PEDAL WAS PRESSED, AT THAT POINT EXITED THE FREEWAY, ALMOST GOT TO THE EXIT & THE WHOLE CAR STALLED OUT, WALK HOM

Electrical System › 12v/24v/48v Battery › Cables
Filed May 13, 200541,000 milesCO

WHILE DRIVING AT 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE BATTERY CABLE MELTED AND THE ALTERNATOR WAS BAD AND NEEDED REPLACEMENT. A WEEK PRIOR, THE CHECK ENGINE LIGHT CAME ON AND SMOKE HAD COME FROM THE ENGINE COMPARTMENT. THE FOURTH GEAR WENT OUT BECAUSE IT'S WIRE CONNECTION MELTED. THE CONSUMER FELT THE FAILURES WERE DUE TO THE ENGINE MISPLACED CABLE PROBLEM AS STATED IN RECALL 02V288000. *AK *SC *JB

Electrical SystemFire
Filed May 12, 2005NJ

VEHICLE WAS PARKED AT STATE EMPLOYEE'S RESIDENCE FOR ABOUT 10 HOURS WHEN IT SUDDENLY CAUGHT FIRE. FIRE DEPT. RESPONDED AND EXTINGUISHED FIRE. VEHICLE IS A TOTAL LOSE.

Suspension › Front › Wheel Bearing
Filed May 2, 2005432,297 milesCA

WHILE DRIVING 65 MPH, THE LEFT FRONT WHEEL WENT FLYING OFF CAR. NO TROUBLE PRIOR TO THIS DATE. THE BEARINGS WERE REPLACED WHEN THE CAR WAS TAKEN IN FOR REPAIR.

Visibility › Power Window Devices and Controls
Filed May 1, 200539,645 milesMS

I WAS SITTING AT MY DAUGHTERS SCHOOL, I TRIED TO ROLL DOWN THE BACK PASSENGER WINDOW I HERD A LOUD NOISE LIKE GLASS BREAKING. I GOT OUT OF MY CAR TO SEE WHAT THE PROBLEM WAS AND SEEN THAT THE WINDOW HAD GONE ALL THE WAY DOWN, WHEN I TRIED TO PUSH THE BUTTON TO RAISE THE WINDOW I KEPT HEARING A STRANGE NOISE AND NOTICED THE WINDOW WOULD NOT GO UP. I CONTACTED THE DEALER AND THEY TOLD ME THE POWER WINDOW REGULATOR HAD GONE OUT AND THEY WOULD FIX THE PROBLEM FOR OVER $ 400.00 BECAUSE MY WARRENTY HAD GONE OUT 3 DAYS EARLIER. I WAS VERY UPSET TO LEARN MY WARRENTY WAS OUT BECAUSE MY CAR WAS ONLY 2 YEARS OLD. I HAD SPOKE TO MANY OTHER PEOPLE AND THEY HAD ALSO HAD PROBLEMS WITH THE POWER WINDOWS, SO I SHOCKED WHEN I CONTACTED THE FORD MOTOR COMPANY IN OHIO THEY SAID THEY HAD NEVER HAD ANY COMPLAINTS BEFORE ABOUT THE ISSUE.*AK

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Apr 25, 200547,072 milesIL

DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK *JB *NM

Exterior Lighting › Brake Lights
Filed Apr 25, 2005OH

THE HOUSING ON THE LEFT REAR TAIL LIGHT MELTED WHICH WAS CAUSED BY THE LIGHT BULB OVERHEATING. THIS CAUSED THE BRAKE LIGHT TO FAIL. CONSUMER INFORMED OTHER DRIVERS THAT THE VEHICLE WAS COMING TO STOP, WHICH COULD RESULT IN AN ACCIDENT.*AK

Electrical System › Ignition › Switch
Filed Apr 19, 200543,000 milesAK

MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS IS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IQNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING TTHESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED! *AK

Electrical System › Ignition › Switch
Filed Apr 19, 200543,000 milesAK

MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS WAS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IGNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING THESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED!*AK

Electrical System › Ignition
Filed Apr 14, 200566,000 milesGA

I HAVE BEEN HAVING PROBLEMS WITH MY 2002 FORD FOCUS IGNITION. EVERY TIME I PUT MY KEY IN THE IGNITION IT WILL GO IN, BUT THE KEY WILL NOT TURN. I NEED TO SEE WHAT I NEED TO DO TO KEEP THIS FROM HAPPENING AGAIN. I HAVE NOT REPLACED ANYTHING YET BECAUSE I WAS HOPING THEY WOULD CONSIDER A RECALL ON THIS PART. SO FAR I HAVE JUST BEEN FORCING MY KEY TO TURN AND ON APRIL 13, 2005 IT HAPPENED SO I WENT AND GOT SOME KEYS MADE AND IT STILL WOULD NOT WORK. THE NEXT DAY ABOUT 45 MINUTES OF WORK IT FINALLY TURNED AND GOT STARTED UP. FOR RIGHT NOW I AM LEAVING A KEY IN THE IGNITION TO KEEP UP FROM GETTING STUCK AGAIN.*AK

Electrical System › Ignition › Switch
Filed Apr 12, 200552,000 milesFL

CONSUMER COMPLAINED ABOUT AN IGNITION. PROBLEM. OWNER HAD PARKED VEHICLE AND WENT INSIDE OF A BUILDING FOR AN HOUR. UPON RETURNING, OWNER PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. OWNER HAD THE VEHICLE TOWED TO DEALER WHERE IT WAS BEING SERVICED. *AK

Tires
Filed Apr 8, 200532,200 milesCA

WHILE VEHICLE WAS PARKED CONSUMER SAW THE SEPARATION OF THE FRONT DRIVER'S SIDE SIDEWALL TIRE. CONSUMER HAD THE TIRE REPLACED. DEALERSHIP WILL BE NOTIFIED. *AK *NM

Electrical System › Ignition › Switch
Filed Apr 6, 2005TX

WHILE INSERTING THE KEY INTO THE IGNITION IT LOCKED. DRIVER WAS UNABLE TO TURN THE KEY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. *AK

Visibility › Rear Window Wiper/Washer › Switch/Wiring
Filed Apr 4, 200522,000 milesVA

THE AUTOMATIC RIGHT REAR PASSENGER WINDOW WILL NOT STAY UP. VEHICLE CANNOT BE SECURED.*AK

Steering › Column Locking › Anti-theft Device
Filed Apr 4, 200538,000 milesOH

THE IGNITION LOCK CYLINDER LOCKED UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLY WILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK

Steering › Column Locking › Anti-theft Device
Filed Apr 4, 200555,000 milesOH

LOCKING DEVICE LOCKED UP ON THE STREERING COLUMN FOR THE SECOND TIME IT WAS NECESSARY TO TOW THE CAR AND DAMAGE OCCURED BECAUSE TOWING CO TOWED INCORRECTLY.PARTS WERE REPLACED AND TECHS IN THE VEHICLE SHOP SAY THIS IS A PROBLEM THAT OCCURS FREQUENTLY . *AK

Structure › Body › Door
Filed Apr 1, 2005NY

FORD ISSUED A REAR DOOR RECALL, WHICH WAS NOT FOUND AT THIS TIME. CONSUMER CONTACTED THE DEALER FOR REPAIRS, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO REPAIR, WHICH IS DANGEROUS BECAUSE THE DOORS COULD OPEN UNEXPECTEDLY.*AK

Air Bags › FrontalCrash2 injured
Filed Apr 1, 200530,000 milesNM

WHILE DRIVING AT 47 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THEY T-BONED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. BOTH DRIVER AND PASSENGER WERE TAKEN TO THE HOSPITAL FOR INJURIES SUSTAINED.*AK

Vehicle Speed Control
Filed Apr 1, 2005MN

I WAS ACCELERATING RAPIDLY TO MERGE INTO TRAFFIC AND THE GAS PEDAL GOT STUCK, AND THE CAR KEPT ACCELARATING AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. IT HAS DONE THIS TWICE.*AK I HAVE A 2002 FORD FOCUS EX

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 31, 200542,000 milesPA

I KEPT HEARING NOISES IN THE FRONT PASSENGER SIDE OF MY CAR SO I CALLED THE DEALER AND TOLD THEM THIS PROBLEM ALONG WITH FAULTY WINDHIELD WIPERS , NOISES IN THE TRANSMISSION AND A RADIO THAT PLAYS WHEN IT WANTS. I BROUGHT THE CAR IN FOR REPAIRS . THEY DID THE REPAIRS ON THE WINDSHIELD UNDER THE WARRANTY, AND SAID THE RADIO WAS NOT DEFECTIVE AND THE FACEPLATE WAS BROKEN (IT IS NOT), AND THE NOISE THAT I AM HEARING IN THE FRONT OF THE CAR WAS DUE TO ME REPLACING A FLAT TIRE (IN THE REAR OF THE CAR) WITH A TIRE NOT THE SAME AS THE OTHER THREE. WELL I WAS DRIVING THE CAR FOR ABOUT 300 MILES AFTER BEING AT THE DEALER AND WENT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT. THE RIGHT FRONT WHEEL( NOT THE TIRE) WENT ROLLING INTO THE HIGHWAY AND MYSELF AND 2 TODDLERS WENT TO THE LEFT AND INTO A BUSINESS PARKING LOT. AFTER BEING TOWED TO THE DEALER, THE TOLD ME THAT THEY DO NOT RECALL TELLING ME ABOUT THE NOISE I HEARD , AND DUE TO THE FACT THAT THE TECH THAT WORKED ON THE CAR DID NOT WRITE THE RESULTS ON IT THAT THEY WERE NOT RESPOSIBLE FOR THE WHEEL FALLING OFF AND TO GET MY CAR OFF THEIR LOT BEFORE THEY HAVE IT TOWED OFF.IN THE EVENT OF THE WHEEL FALLING OFF IT ALSO CAUSED $1000.00 DAMAGE TO THE FRONT QUARTEPANEL AND DOOR. I HAD TO HAVE THE CAR TOWED TO GRAND SPORT AUTO FOR REPAIR AND I HAVE TO PAY FOR THE DAMAGES THAT MY INSURANCE WILL NOT CCOVER, ALONG WITH A RENTAL CAR.

Air Bags › FrontalCrashFire2 injured
Filed Mar 30, 200546,910 milesTX

WHILE TRAVELING AT 50 MPH CONSUMER'S VEHICLE WENT INTO ONCOMING TRAFFIC AND COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. BOTH DRIVERS SUSTAINED INJURIES. *AK *BF *NM

Latches/Locks/Linkages › Doors › Latch
Filed Mar 29, 200552,000 milesOH

THE FRONT PASSENGER SIDE DOOR LATCH FAILED . AS A RESULT, THE OCCUPANT WAS TRAPPED INSIDE. A RECALL WAS ISSUED FOR THE REAR DOOR LATCH, BUT THE FRONT DOORS WERE NO INCLUDED. *AK

Engine and Engine Cooling › Engine
Filed Mar 29, 200553,000 milesFL

WHILE DRIVING 65 MPH VEHICLE STALLED. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE'S YEAR WAS NOT INCLUDED. *AK

Power Train › Clutch Assembly
Filed Mar 28, 200516,200 milesNC

(1) I FIRST NOTICED UNUSUAL STAINS ON THE CARPET UNDERNEATH THE CLUTCH PEDAL DURING DECEMBER, 2004, BUT ASSUMED INITIALLY THAT IT WAS FROM SOMETHING ON MY SHOES. (2) ON 03/21/05, THE CLUTCH PEDAL PAD FELL OFF WHILE THE CAR WAS IN MOTION, DISTRACTING ME, BUT FORTUNATELY DID NOT RESULT IN AN ACCIDENT. (3) ON 03/28/05 I SEARCHED THE NHTS ODI COMPLAINT DATA BASE AND FOUND AN IDENTICAL COMPLAINT, ODI ID NUMBER:10107639, DATE OF FAILURE: 01/20/05. I WILL BE TAKING THE VEHICLE THIS WEEK AND THIS INFORMATION TO THE AUTHORIZED FORD DEALER FOR WARRANTY REPAIR ALTHOUGH THE ORIGINAL PURCHASE WAS ON 01/31/02, BUT I WILL CLAIM THE PROBLEM STARTED IN DECEMBER 2004 WHEN THE VEHICLE WAS STILL IN WARRANTY. *JB

Tires
Filed Mar 19, 200520,119 milesMI

MY FORD FOCUS ZTX HAS 4 FIRESTONE FIREHAWK GTA 02 P205/50R15 M+S 86H TIRES ON IT AND THE VEHICLE ONLY HAS 20,119 MILES ON IT. I ROTATED THE TIRES EVERY 6,000 MILES AS RECOMMENDED AND ON TH ELAST OIL CHANGE AND TIRE ROTATIN APPOINTMENT, THE FIRESTONE DEALER ADIVSED ME NOT TO ROTATE THE TIRES BECAUSE THEIR ARE DEFECTS IN THE TIRES AND THE REAR TIRES ROTATED TO THE FRONT WOULD CAUSE MORE ROAD NOISE. THE AUTO IS UNDER BUMPER TO BUMPER WARRANTY AND THE FORD DEALERSHIP WOULD NOT COVER THE TIRES BECAUSE THE SERVICE MANAGER SAID THEY DO NOT CARRY FIRESTONE TIRES ANYMORE EVEN THOUGH THESE WERE THE BRAND INSTALLED ON THE VEHICLE BY THE FACTORY. *A

Engine and Engine Cooling › Engine
Filed Mar 16, 200555,800 milesMD

I DRIVE A 2002 FORD FOCUS LX. I HAS APPOXIMATLEY 56,000 MILES. I HAD BROUGHT MY CAR TO THE DEALERSHIP TO HAVE BODY WORK DONE ON THE FENDER. I WAS TOLD THE THE REPAIRS WERE COMPLETE, AND I LEFT WITH MY CAR. I WAS DRIVING DOWN THE HIGHWAY, GOING FIFTY FIVE MPH, WHEN THE ENGINE LIGHT CAME ON AND THE ENGINE JUST STOPED. AFTER WE COASTED TO THE SHOULDER, WE PUSH-STARED THE CAR AND DROVE DIRECTLY BACK TO THE DEALERSHIP, WHO TOLD ME THAT THE CATALYTIC CONVERTER, AND FUEL INJECTOR LINES WERE BROKEN. THIS OCCURS IMMEDIATLEY AFTER I HAD BODY WORK DONE AT THE DEALERSHIP. IN FACT, IT WAS THE SAME HOUR OF THE SAME DAY I LEFT !! *AK

Electrical System › Wiring
Filed Mar 11, 20052,000 milesTX

MY CAR STALLED WHEN DRIVING ANYWHER FROM 20 - 70MPH. THE GAUGES GO HAYWIRE THE LIGHT CUT OFF AND ON , THE CLOCK RESETS, THE SPEEDOMETER GOES CRAZY, AND I HAVE A YOUNG DAUGHTER THAT RIDES IN THIS CAR. THIS STARTED IN OCTOBER AND IS STILL GOING ON TO DATE. MY CAR IS STILL UNDER WARRANTY. *AK

Electrical System
Filed Mar 9, 200546,000 milesIL

I HAVE A 2002 FORD FOCUS 4-DOOR SEDAN. I HAVE APPROXIMATELY 45000 MILES ON THE VEHICLE. WHEN DRIVING THE VEHICLE, IT STALLS PARTICULARLY WHEN THE ELECTRIC PARTS ARE TURNED ON. YOU CAN JUMP THE CAR AND GET IT TO START, BUT THE SAME THING KEEPS HAPPENING. *AK ALSO, WHEN YOU TURN ON THE RADIO, IT MAKES A BUZZING NOISE AS IF THERE IS INTERFERENCE FROM THE MOTOR. THE PROBLEM APPEARS TO BE GETTING WORSE. ALSO, THERE SEEMS TO BE SOME SORT OF A NOISE COMING FROM THE BACK OF THE VEHICLE WHEN STOPPING. IT IS NOT THE SOUND OF WORN-OUT BREAKS BUT AS IF THERE IS AN AXLE PROBLEM. I HAVE HAD MY REAR RIGHT TIRE REPLACED TWICE.

Electrical System › Ignition › Switch
Filed Mar 1, 200540,000 milesKS

THE KEY WON'T TURN IN THE IGNITION. UNABLE TO MOVE VEHICLE. HAD TO HAVE IT TOWED TO FORD DEALERSHIP. CROW- MODDIE BURLINGTON KS. NOT FIXED YET.*JB

Electrical System › Ignition › Switch
Filed Feb 24, 200555,000 milesTX

2002 FORD FOCUS IGNITION SWITCH LOCKS AND WILL NOT START THE CAR. *NM

Electrical System › Ignition › Switch
Filed Feb 22, 2005PA

UPON ENTERING THE VEHICLEAND ENGAGING THE KEY ENGINE WOULD NOT TURN OVER. ALSO, THE KEY WORKED INTERMITTENTLY, AND SOMETIMES IT WOULD NOT UNLOCK THE DOORS. IGNITION LOCK CYLINDER FAILURE. *AK

Air Bags › FrontalCrash
Filed Feb 18, 2005NC

I HAD A FRONT END COLLISION HIT A DITCH HARD. AIR BAGS NEVER DEPLOYED. SLICK TIRES SHARP CURVE AND BAD WEATHER CAUSED THE ACCIDENT.*AK

Suspension › Front › Wheel Bearing
Filed Feb 16, 200536,000 milesCA

WHILE DRIVING AT ANY SPEED STEERING WHEEL VIBRATED HEAVILY. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE WHEEL BEARING. THE PROBLEM WAS NOT RESOLVED. *AK

Air Bags › FrontalCrash2 injured
Filed Feb 16, 200537,000 milesOK

ON THE MORNING OF 14 FEBRUARY 2005 MY SON WAS INVOLVED IN A HEAD ON CRASH IN AN INTERSECTION. OUR 2002 FORD FOCUS WAS TOTALED (IT HAS 37,000 MILES ON IT, AND I BOUGHT IT BRAND NEW FROM A FORD LOT.) THE AIR BAGS DID NOT GO OFF! BOTH MY SON AND HIS PASSNGER SUSTAINED NECK AND BACK INJURIES.*AK

Electrical System › Ignition
Filed Feb 13, 200556,000 milesTX

FORD FOCUS ZX3 IGNITION FAILURE- STEERING COLUMN LOCKS, CAR WON'T START. STUCK IN AN UNSAFE AREA WITH NO HELP. *JB

Tires
Filed Feb 10, 2005IN

ON JANUARY 14, 2005 I TOOK MY VEHICLE INTO PAUL HARVEY FORD FOR MAINTANENCE. I WAS INFORMED THAT THERE WERE SEVERAL THINGS NEEDING TO BE REPLACED, MOST WAS COVERED BY MY EXTENDED WARRANTY. THE SERVICE TECH. GARY ALSO INFORMED ME THAT I NEEDED ALL NEW TIRES, AND FURTHER SAID HE COULD NOT WARRANT ANY WORK DONE UNLESS I REPLACED THEM. SO I GAVE HIM PREMISSION TO DO SO. FEBURARY 7TH, 2005 WHILE DRIVING HOME FROM WORK I WAS INFORMED BY A PASSERBY THAT MY TIRE WAS EXTREMELY LOW ON THE BACK DRIVER SIDE. I CONTACT GARY AT PAUL HARVEY FORD REGARDING THE FLAT AND HE ASK IF THERE WAS SOMEONE WHO COULD FIX IT. I REMINDED HIM THAT I JUST PURCHASED FOUR NEW TIRES FROM PAUL HARVEY FORD AND THAT I PLANNED TO BRING THE CAR AND TIRE IN. I TOOK IT IN THE NEXT MORNING WITH MY HUSBAND WHO SPOKE WITH GARY REGARDING THE TIRE. GARY SAID HE WOULD HAVE SOMEONE LOOK AT IT WHILE WE WAITED. GARY RETURNED AND SAID THAT THE TIRE COULD NOT BE REPAIRED BECAUSE THE HOLE WAS ON THE INSIDE AREA OF THE TIRE AND THAT IT WAS AGAINST THE LAW TO REPAIR, THAT I WOULD HAVE TO PRUCHASE ANOTHER. I REFUSED TO DO SO AND I'M STILL SEEKING REMENDY.*AK

Electrical System › Ignition
Filed Feb 9, 200520,900 milesCA

NO START, NO CRANK. RANDOMLY CAR WILL NOT START, AND THERE IS NO CRANKING EITHER. HAPPENS ONCE OR TWICE A WEEK. SHOWS DASHES ON THE DIGIT DISPLAY. CAR MAY START AFTER 10 MINUTES OR 3 HOURS - CAN'T TELL. HAS BEEN TAKEN TO THE DEALER ONCE. PROBLEM NOT REPLICATED, BUT SERVICE FOUND A TECHNICAL SERVICE BULLETIN FOR THE VIN, AND 2001, 2002 MODELS WHICH SPECIFIED THIS EXACT PROBLEM, SUGGESTING REPLACEMENT OF A SPECIFIC PART FOR SUPPOSEDLY A DPFE SHORTENING. EVEN THOUGH THIS PART ALONE WAS CHANGED, PROBLEM RECURRED JUST AFTER A COUPLE OF DAYS. VEHICLE NOW AGAIN AT THE DEALERSHIP. THIS IS A REALLY ANNOYING PROBLEM, AND I'M NOW AFRAID TO TAKE THE CAR ANYWHERE, EVEN IF IT COMES BACK FROM THE DEALERSHIP SUPPOSEDLY AFTER BEING 'FIXED', AS THERE'S NO TELLING WHEN THE PROBLEM WILL RECUR, OR IF THE CAR COULD EVEN STALL IN THE MIDDLE OF A FREEWAY!. HAVE REQUESTED DEALERSHIP TO KEEP THE CAR FOR HOWEVER LONG IT TAKES TO REPLICATE THE PROBLEM, BUT NOT SURE IF THEY'LL DO IT. *JB

Electrical System › Ignition
Filed Feb 7, 200555,000 milesTX

THIS IS THE THIRD TIME THAT MY 2002 FORD FOCUS IGNITION HAS FAILED. I STICK THE KEY IN THE IGNITION, THE CAR MAKES THE BEEPING SOUND AND WILL NOT TURN. I HAVE TRIED TURNING THE WHEEL AND TURNING THE KEY AT THE SAME TIME. I HAVE TRIED TURNING THE KEY TO THE OTHER SIDE AND THEN TURNING IT AND I HAVE ALSO MADE SURE IT WAS IN PARK, TRIED TO MESS WITH THE TILT OF THE WHEEL NOTHING WORKS. THIS TIME THAT IT HAPPENED I GOT STRANDED OUT IN THE MIDDLE OF A DARK PARKING LOT WHERE THERE WAS NO ONE AROUND. THERE WERE NO OTHER STORES OR ANYTHING AROUND. I AM NOW GOING TO HAVE TO GET MY VEHICLE TOWED AND SPEND ANOTHER 250 TO GET THIS FIXED. MY CAR ONLY HAS 55,000 MILES AND I HAVE ONLY HAD IT FOR A YEAR. FORD NEEDS TO CONSIDER RECALLING THIS BECAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAS MADE A COMPLAINT REGARDING THIS. IF THIS IS NOT RECALLED I WILL NEVER BUY A FORD AGAIN AND NEITHER WILL MY FAMILY AND WE BUY AN AWFUL LOTS OF FORDS IN OUR FAMILY AND MY HUSBANDS FAMILY. *JB

Vehicle Speed Control
Filed Jan 26, 200512,393 milesPA

ON SEVERAL SEPARATE OCCASIONS VEHICLE COMMENCED TO ACCELERATE AND LURCH FORWARD WITHOUT WARNING. NO INCIDENT OCCURRED AT THIS TIME. VEHICLE HAS BEEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK

Power Train › Clutch Assembly
Filed Jan 20, 200539,700 milesIL

CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION. ALSO CLUTCH MASTER CYLINDER FLUID IS SUPPLIED BY BRAKE MASTER CYLINDER RESERVOIR!!! THIS LEAK CAN POTENTIALLY CAUSE BRAKE FAILURE AS FLUID LEAKS OUT OF BRAKE MASTER CYLINDER. *JB

Service Brakes, Hydraulic
Filed Jan 13, 2005MD

MULTIPLE FAILURES; CONTINUAL ISSUES WITH BRAKES. CORRECT WATER LEAK AND PATCH TIRE. *BF THE ALTERNATOR NEEDED TO BE REPLACED. *JB

Suspension › Front › Springs › Coil Springs
Filed Jan 12, 2005NY

THE CONSUMER BELIEVES THE MANUFACTURER EXPLAINS THE COILS SPRING RECALL AS IF IT'S NOT A SERIOUS PROBLEM. *NM *SC *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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