OCTOBER 14 2003, WITHOUT ANY WARNING THE KEY STOPPED TURNING, VEHICLE HAD 64 035 KM OR 4 035 KM OVER WARRANTY -IGNITION CYLINDER ASSEMBLY REPLACED (COST 554.41$ CDN) JUNE 12 2004, AGAIN WITHOUT ANY WARNING THE KEY STOPPED TURNING IN THE SWITCH. VEHICLE MILEAGE APPROXIMATELY. 89 000 KM OR ROUGHLY 5 000KM AFTER PART WARRANTY -IGNITION CYLINDER TO BE REPLACE (ESTIMATED COST 341.51$ CDN) *LA
2001 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THE PASSENGER SIDE REAR DOOR FAILS TO STAY SHUT, EVEN WHEN LOCKED. THE DOOR FLINGS OPEN WHILE DRIVING. *AK
ON 2 OCCASIONS MY CAR HAS FAILED TO START AND CUT OFF. LEADING UP TO THIS THE CAR WAS WORKING FINE AND JUST ALL OF A SUDDEN JUST STOPPED. THE 1ST TIME IT STARTED WITH THE HESITATION AND STUTTERING OF THE ENGINE. WHERE THERE WAS A RECALL ON THE GAS LINE WHICH THE DEALER FIXED. THE 2ND TIME IT JUST KEEP CUTTING OFF EVERYTIME I PUT THE CAR IN DRIVE. I TOOK IT TO THE FORD AND THEY SAID THEY COULD FIND NOTHING WRONG WITH THE CAR BUT I HAVE A FEELING IT IS GOING TO DO IT AGAIN AND I WILL BE STRANDED BY THE ROAD AGAIN. EVERYTIME IT HAPPENS FORD CAN'T FIND ANYTHING WRONG OR AREN'T LOOKING WELL ENOUGH. *LA
WHILE AT A STOP SIGN OR DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
I HAVE DRIVEN MY CAR FOR 3 YEARS AND ABOUT 45,000 MILES. I ATTEMPTED TO START THE CAR AFTER HAVING NO ISSUES, AND THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REVIEWING PROBLEMS I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THE FOCUS. *AK CURRENTLY THE CAR IS NOT CORRECTED. I HAVE TO REPLACE THE IGNITION CYLINDER WHICH WILL COST ME BETWEEN 285 AND 350 DOLLARS. THIS PART IS NOT ABLE TO BE REPLACED BY A UNSED PART.
MY 2001 FORD FOCUS ENGINE LIGHT CAME ON A WEEK OR SO AGO, SO I TOOK IT TO AUTOZONE AND HAD THEM CHECK OUT MY COMPUTER, AND SEE WHY THE LIGHT CAME ON. THE CULPRIT WAS MY EGR VALVE. IT SAID THAT THE WAS LOW OR NO FLOW TO THE VALVE SO I CLEANED THE EGR VALVE PORTS AND REPLACED THE VALVE WITH A NEW ORIGINAL FORD EGR VALVE. THE LIGHT STAYED ON AND IT IS STILL ACTING UP. IT IS HESITATED WITH ACCELERATION, IT IS STALLING AND CUTTING OFF ON MY AT LOW SPEEDS, AND MY GAS MILEAGE HAS DROPPED BIG TIME! ALSO, MY LEFT-REAR TIRE HAD WARPED DRASTICALLY EVEN DESPITE ROTATING MY TIRE OFTEN, IT ALL WAYS SEEMS TO KEEP ON WARPING MY BACK LEFT TIRE. *AK
1. FORD FOCUS IGNITION LOCKS. 2. COULD NOT TURN KEY TO START CAR. I WAS STRANDED ON THE 4TH OF JULY WEEKEND. 3. CAR HAD TO BE TOWED. DEALERSHIP SERVICE DEPT. WAS CLOSED. LOCKSMITH HAD TO REPLACE IGNITION CYLINDER. ALSO, THE IGNITION KEY WAS WELL WORN EVEN THOUGH IT'S A FAIRLY NEW AUTOMOBILE. *NM
STARTED CAR AND DROVE 1/4 MILE, SMELLED GAS, CONTINUED FOR ANOTHER 1/4 MILE AND NOTED GAS SMELL STRONGER. PULLED OVER AND NOTED WET TRAIL BEHIND VEHICLE AND GASOLINE POURING OUT UNDERNEATH VEHICLE. IN LESS THAN 5 MINUTES, HALF A TANK OF GAS (ALMOST 10 GALLONS) WAS DISCHARGED FROM THE VEHICLE. GAS LEAKED ONLY WHEN IGNITION WAS ON. HAD VEHICLE TOWED TO DEALERSHIP. TOW TRUCK DRIVER COMMENTED THIS HAPPENS ALL THE TIME WITH THESE VEHICLES AND THAT IT WAS A SEAL ON TOP OF THE FUEL TANK THAT FAILED. DEALER COMMENTED MUCH THE SAME. HAD FUEL PUMP REPLACED BY DEALER AFTER PREMATURE FAILURE 8 MONTHS EARLIER.*AK
STEERING WHEEL LOCKED AND KEY WOULD NOT TURN WHEEL START VEHICLE. HAPPENED 3 DIFFERENT TIMES CAR HAD TO BE TOWED INTO DEALERSHIP TWICE AND EACH INCIDENT WAS CLOSE TO A 300 DOLLAR BILL EACH INCIDENT. *JB
MY QUESTION REGARDS TO SEE IF THERE IS A RECALL ABOUT WATER IN THE PASSENGER SIDE FLOOR. BUT THERE IS NOTHING WRONG WITH THE CAR. ITS JUST THAT WATER COMES INTO THE PASSENGER FLOOR WHEN IT RAINING. EXAMPLE= DRIVING FOR A WHILE WHEN IT IS RAINING THE FLOOR BECOMES WET. BUT AFTER IT DRIES OUT, THERE IS NO WATER. EVEN ON SUNNY DAYS. I HOPE WHAT I'VE TYPED MAKES SINCE. BECAUSE THAT IS THE BEST THAT I CAN EXPLAIN IT. THANK YOU FOR YOUR TIME. RODNEY RAY NOTE''''' THERE WAS NO ACCIDENT SO THE ONE THAT IS IN THE INCIDENT DATE IS NOT FOR REAL''''''''''''''''''''BECAUSE THIS SITE WON'T LETY ME PASS WITHOUT ONE. *AK
PARKING BRAKE LATCH FAILED AT 35000 MILES, PREVENTED DRIVER FROM SECURING VEHICLE. *AK
UPON STARTING VEHICLE STEERING COLUMN LOCKED UP. VEHICLE WAS TOWED THE DEALERSHIP, WHO REPLACED THE IGNITION SWITCH . THIS FAILURE RECURRED TWICE, AND THE IGNITION SWITCH WAS REPLACED TWICE. *AK
UPON STARTING THE VEHICLE, THE KEYS FAILED TO TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE IGNITION SWITCH LOCKED UP. THE DEALERSHIP WILL HAVE TO DRILL THE IGNITION SWITCH OUT, TO REPLACE IT. *JB THIS WAS A WIDESPREAD PROBLEM THAT FORD WILL NOT RESPOND TO. *SC *JB
FAULTY WHEEL BEARING SEALS ON 2001 FORD FOCUS.*MR THE SEALS FAILED WHICH RESULTED IN THE WHEEL BEARINGS ON BOTH WHEELS TO FAIL COMPLETELY. THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
RECALL 03V482000 CONCERNING STALLING. VEHICLE EXPERIENCED A HESITATION/STALLING PROBLEM, AND LOSS OF POWER. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
CONSUMER LOOKED AT THE INTERNET AND SAW THAT THERE WERE RECALLS ON THE FORD FOCUS IGNITION KEY SWITCH. HIS VEHICLE HAD ONE OF THOSE DEFECTIVE SWITCHES. THE SWITCH WOULD NOT ACCEPT THE KEY, SO HE HAD IT REPAIRED. DEALER CLAIMED HE HAD TO REASSEMBLE THE LOCK, AND THAT COST HIM $286.00. *AK
WHILE EXITING THE HIGHWAY, THE VEHICLE STALLED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DETERMINED THE FIRE STARTED IN THE ENGINE. *AK THE INSPECTOR DETERMINED THAT THE CAUSE OF THE FIRE WAS RELATED TO A FAULTY CABLE/BATTERY CONNECTOR. THIS WAS A KNOWN PROBLEM IN THE 200-2001 FORD FOCUS MODEL. *SC *JB
STEERING WHEEL PRODUCES A WHINE NOISE WHEN TURNING. *MR THE WHINE WOULD BE PRESENT WHEN THE VEHICLE WAS TURNED. THIS WAS AN INTERMITTENT PROBLEM. THE DEALER ALSO NOTICED THE NOISE AND DIAGNOSED THE PROBLEM AS FRICTION IN THE STEERING MECHANISM AND LUBED THE STEERING. THE NOISE CONTINUED INTERMITTENTLY AND THE DEALER HAD BECOME UNABLE TO DUPLICATE THE PROBLEM. *SC *JB
LEFT BRAKE PAD AND ROTOR COMPLETELY WORN AFTER 24000 MILES OF GENTLE DRIVING. FORD REFUSED TO COVER THE PADS AND ROTOR UNDER THE WARRANTY. CUSTOMER SERVICE WAS NOT HELPFUL OR FLEXIBLE. *AK
THIS MORNING WHEN WE WERE STARTING OUR FORD FOCUS IT WOULD NOT ALLOW US TO TURN THE KEY.THE IGNITION WAS LOCKED UP.YOU CANNOT DO ANYTHING WHEN THAT HAPPENS.WE FOUND OUT THAT FORD IS WELL AWARE OF THIS INHERENT DEFECT IN THE IGNITION SYSTEM IN THE FOCUS BUT HAS NEVER RECALLED THEM FOR IT. ALL LOCKSMITHS AND OTHER MECHANICS CAN NO LONGER BUY IGNITION SWITCHES FROM FORD TO RECTIFY THE PROBLEM AND FORD SERVICE CENTERS WANT AN ARM AND A LEG TO DO THE WORK FROM $169- JUST UNDE R$300 IF THEY HAVE TO DRILL IT OUT.THIS CAN BE DANGEROUS IF IT FAILS IN A BAD SPOT AND YOU GET STUCK.IT IS VERY UNSAFE FOR WOMEN WHO HAVE TO DRIVE ALONE SOMEWHERE OR SAY SOMEONE WITH SMALL CHILDREN WHO GETS STUCK ON THE HIGHWAY OR ANYWHERE ON EITHER A HOT DAY OR COLD DAY AS NOTHING WILL WORK.YOU NEED TO HAVE THE VEHICLE TOWED.WE WERE LUCKY IN THA TMY HUSBAND KEPT AT IT UNTIL IT DID WORK;BUT HAVE HEARD IT CAN HAPPEN ANYTIME,ANYWHERE AGAIN;AND THA TSOME PEOPLE WHO HAD THEIRS FIXED HAD IT HAPPEN MORE THAN ONCE.I HAVE HIGH BLOOD PRESSURE AND IF IT HAPPENED TO ME WHEN ALONE IT WOULD MAKE THAT SKYROCKET ,ENDANGERING MY HEALTH.FORD IS WELL AWARE OF THE DEFECT AND THEY ADMIT IT CAN HAPPEN IN ANY FOCUS.THEY WILL NOT RECALL IT UNLESS YOUR DEPT PUSHES THEM TO DO THIS. *AK
THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE BATTERY CABLE RECALL 02V288000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
WHILE DRIVING AT ANY SPEED ENGINE HESITATED INTERMITTENTLY. AS A RESULT, VEHICLE WAS ALMOST REAR ENDED. A RECALL WAS ISSUED FOR THE ENGINE STALLING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
CONSUMER'S VEHICLE EXPERIENCED THE SAME DEFECT AS MENTIONED IN NHTSA RECALLS 0V418000: VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE. DEALER STATED SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
WHILE DRIVING 50-55 MPH CONSUMER APPLIED FORCE TO BRAKES TO AVOID A COLLISION. DRIVER'S SIDE BRAKES LOCKED UP, CAUSING VEHICLE TO SWAY OFF THE ROAD INTO A DITCH, AND VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
KEY WILL NOT TURN IN THE IGNITION, STEERING LOCKED. HIS IS THE SECOND TIME THIS HAS HAPPENED. 1ST TIME JULY 2002 - MILES 14,500 - FIXED UNDER WARRANTY. IGNITION DRILLED, TUMBLER REPLACED, NEW KEYS 2ND TIME JUN 2004 - MILES 24,000 (9500 SINCE LAST TIME). NOT FIXED UNDER WARRANTY AS IT WAS OVER 1YR EVEN THOUGH I HAVE ONLY PUT 9500 ON THE PART FOR 2YEARS. IGNITION DRILLED, TUMBLER REPLACED, NEW KEYS - COST $300. *AK
NO CRASHES OR INJURIES, HOWEVER THER COULD HAVE BEEN SINCE THE CAR STALLED SEVERAL TIMES WHILE MY WIFE WAS DRIVING IT. SOME MONTHS AGO THE "CHECK FUEL CAP" LIGHT APPEARED. THIS HAD NEVER BEEN A PROBLEM, AS I ALWAYS TURN THE CAP SEVERAL TIMES AFTER FUELING. I HAD A LOCAL AUTO PARTS STORE RESET THE LIGHT. THIS HAPPENED AGAIN SO I SWITCHED GAS CAPS WITH THE OTHER 2001 FOCUS I OWN. THE LIGHT CAME ON AGAIN, FOLLOWED BY A "CHECK ENGINE" LIGHT. WHEN I HAD THE AUTO PARST STORE CHECK IT BEFORE RESETTING THE LIGHTS THEIR READOUT STATED "LARGE VACUUM LEAK". SINCE THE CAR RAN OK AND THERE WAS NO NOTICEABLE DROP IN FUEL ECONOMY, I FELT THERE WAS NO PROBLEM, UNTIL MY WIFE DROVE IT AND CAME BACK VERY UPSET THAT IT HAD STALLED SEVERAL TIMES AND SHE HAD TO USE THE GAS AS WELL AS THE BRAKE TO GET HOME. UPON TAKING IT TO THE DEALERSHIP, I WAS ADVISED THAT THERE WAS A LEAK IN THE FUEL FILLER NECK AND THAT THE PART AS WELL AS THE $30 FUEL CAP NEEDED REPLACED AT A COST OF OVER $350. I EXPLAINED THE FILLER CAP SWITCH (THE OTHER FOCUS HAS NOT HAD THE PROBLEM SINCE IT WAS BUILT IN MICHIGAN AND NOT MEXICE) AND THEY ONLY REPLACED THE FUEL FILLER NECK TO THE TUNE OF $324.65 WHILE THIS VEHICLE HAS 60,000 MILES ON IT I DO NOT FEEL THAT THIS WAS A COST THAT I SHOULD HAVE ABSORBED. *AK
IGNITION KEY FAILS TO TURN ON MY FORD FOCUS. THE IGNITION HAS BEEN DRILLED OUT AND REPLACED 2 TIMES ALREADY FOR THIS PROBLEM, THIS IS THE 3RD TIME IT HAS HAOPPENED.*AK
MY CAR HAS BEEN STALLING NOW FOR ABOUT A YEAR. I HAD IT FIXED AT AROUND 27,000 MILES AND I STILL HAD A FACTORY WARRANTY AND I WENT TO JOE MACHENS FORD IN COLUMBIA, MO (WHERE I BOUGHT THE CAR IN 10/01) AND THEY SAID IT WAS A WIRE ON THE TRANSMISSION THAT WAS CORRODED. ABOUT 3 WEEKS AGO, THIS HAPPENED AGAIN AND AGAIN I TOOK IT TO JOE MACHENS AND THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD ASKED THEM TO CHECK AGAIN BECAUSE THIS HAD HAPPENED ABOUT A YEAR AGO AND IT WAS TRANSMISSION PROBLEMS. THEY REPLACED SOME SEALS. REPAIR WORK TOOK ABOUT A WEEK. ON JUNE 4, 2004, I WAS GOING DOWN I 270 IN ST. LOUIS, MO AND I WAS IN THE FAST LANE GOING 75MPH WHEN MY CAR STALLED. IT WOULD NOT GO AND I AM GLAD THAT I WAS GOING TO THE SPEED I WAS BECAUSE AS IT WAS DYING I WAS ABLE TO MANEUVER OVER TO THE SIDE OF THE ROAD. JOE MACHENS AGAIN FIXED IT AND SAID THAT IT WAS THE FUEL PUMP. THEY REPLACED MY FUEL PUMP AND MY FUEL FILTER ON JUNE 8, 2004. ON MY WAY HOME FROM COLUMBIA, MO ON JUNE 11, 2004 IT STALLED AGAIN. AS OF NOW I HAVE NOT SENT IT ANY WHERE TO GET IT LOOKED AT BECAUSE THIS HAPPENED LAST NIGHT ON MY WAY HOME FROM COLLEGE. THIS WILL NOW BE THE FOURTH TIME THIS HAS HAPPENED WITH NO RESULTS.*AK
2001 FORD FOCUS IGNITION LOCKS. UNABLE TO START VEHICLE. *AK
KEY WILL NOT TURN IN IGNITION, STEERING WHEEL LOCKED, BRAKE PETAL LOCKED, GEAR SHIFT LOCKED. CAR OUT OF WARRENTY. FORD EMERGENCY ROAD SERVICE WON'T HELP BECAUSE OF EXPIRED WARRENTY. CALLED NEAREST FORD DEALERSHOP (TOM HOLZER), GAVE ME THE PHONE NUMBER OF THEIR "TOWING" PERSON, TRIED 12 TIMES, GOT VOICE MAIL, NO CALL WAS EVER RETURNED. (I WAS "STUCK" IN A BANK PARKING LOT.. AND THEY WERE READY TO CLOSE) THE BANK PERSONEL WERE KIND ENOUGH TO LET ME USE THEIR PHONE AND PROVIDED A PHONE BOOK, BESIDES EVERY MALE IN THE BUILDING INDIVIDUALLY TRIED ANYTHING THEY COULD THINK OF TO GET MY CAR TO START... WITH NO LUCK. AFTER CALLING @ 6 LOCK SMITHS WITH 24 HOUR EMERGENCY ROAD SERVIE, I FINALLY FOUND ONE THAT KNEW EXACTLY WHAT I WAS TALKING ABOUT... HE INFORMED ME THAT HE GETS A CALL ON THE SAME PROBLEM APPROX. ONCE A WEEK ON FORD FOCUS'S. EVEN HE CAN'T UNDERSTAND WHY THERE HASN'T BEEN A "RECALL" ON THIS DEFECTIVE PART?? HE ALSO TOLD ME WHAT THE DEALERSHIP WOULD HAVE CHARGED ME TO REPLACE IT... @$550.00!! FORTUNATELY FOR ME THERE ARE STILL HONEST AND KIND PEOPLE AROUND, FORD DID "NOTHING" TO HELP ME!! I CAN'T IMAGINE I'M THE "ONLY" PERSON THAT HAS COMPLAINED ABOUT THIS PROBLEM, WHY HASN'T ANYTHING BEEN DONE ABOUT IT? WHEN THIS HAPPENS, YOU'RE DEFINATELY STRANDED!! *AK
WHILE DRIVING MY FORD FOCUS, THE RIGHT FRONT COIL SPRING PUSHED ITSELF PAST THE LOWER STOP ABOVE THE STRUT AND RESTED THERE. HAD IT GONE FURTHER, THE FRONT END WOULD HAVE COLLAPSED.*AK
GAUGES IN DASH ALONG WITH THE REST OF THE ELECTRICAL SYSTEM CUTS IN & OUT WHILE DRIVING. NOW, CAR WILL NOT START BUT DISPLAYS SAME PROBLEMS WHILE ATTEMPTING TO START VEHICLE.*AK
ELECTRICAL SYSTEM FAILURE. PROBLEMS INCLUDE DASH BOARD GAUGES AND LIGHTS 'RESETING' THEMSELVES AND LIGHTS FLICKERING ON AND OFF. VEHICLE NOW WILL NOT START, POWER TO THE ACCERSSORIES AND RADIO IS FINE, FUSES HAVE BEEN TESTED AND NONE ARE BLOWN. CAR EXPERIENCES SOME TYPE OF ELECTRICAL SYSTEM STUTER WHEN AN ATTEMPT TO START THE ENGINE IS MADE.
I OWN A 2001 FORD FOCUS W/ 45,000 MILES. I WAS LEFT STRANDED MEMORIAL DAY WEEKEND 2004 WHEN THE IGNITION IN MY AUTOMOBILE LOCKED UP. I PLACE THE KEY IN THE IGNITION (WITH SOME DIFFICULTY) AND I AM UNABLE TO TURN THE KEY. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS THAT MANY OTHER PEOPLE HAVE HAD THIS EXPERIENCE W/ 2000/2001 FORD FOCUS. MY CAR REMAINS IMMOBILE AND I AM UNABLE TO ADDRESS THE PROBLEM UNTIL AFTER THE HOLIDAY WEEKEND. FROM WHAT I HAVE READ, I CAN ANTICIPATE $350-500 TO REPLACE IGNITION. *LA
SINCE AUGUST 2003, I HAVE EXPERIENCED IGNITION LOCK FIVE (5) TIMES WITH MY 2001 FORD FOCUS. FIRST TWO "REPAIRS" (8/03 AND 12/03) WERE COVERED UNDER WARRANTY, AND SUPPOSEDLY REPLACED THE IGNITION CYLINDER. I NEVER SAW THE OLD PART. HOWEVER, WHEN VEHICLE WAS TAKEN IN FOR SUBSEQUENT REPAIR TO THE SAME PROBLEM (2/04), I WAS TOLD THAT A PERMANENT REPAIR WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND WOULD COST ME $500+, BUT THAT THE IGNITION CYLINDER COULD BE REPLACED UNDER WARRANTY. I GOT NO RESPONSE TO MY INQUIRY ABOUT WHY NO PERMANENT FIX HAD BEEN MADE WHILE THE VEHICLE WAS UNDER WARRANTY. I DIRECTED THEM TO PERFORM THE REPAIR I COULD AFFORD - THE CYLINDER. I NEVER SAW THE OLD PART THAT TIME EITHER. THE CAR WAS RE-KEYED AS WELL. THE IGNITION LOCKED AGAIN ON 5/20/04, AND AFTER I CONTACTED FORD MOTOR COMPANY, THE SERVICE DEPARTMENT NOTIFIED ME THAT THEY HAD REPLACED THE TUMBLERS AND RE-KEYED THE VEHICLE AT NO CHARGE. THEY ALSO INFORMED ME THAT ANY SUBSEQUENT REPAIRS WOULD BE AT MY EXPENSE, AS THEY WOULD NOT BE COVERED BY WARRANTY. THE IGNITION LOCKED AGAIN ON 5/25/04. *LA THE INITIAL REPAIR TO THIS PROBLEM WAS MADE UNDER WARRANTY. IT WAS NOT A PERMANENT REPAIR, ALTHOUGH THERE WERE SERVICE BULLETINS AND A SIGNIFICANT RECORD OF COMPLAINTS ISSUED ON THIS SAME PROBLEM FROM EARLY 2001. AT NO POINT HAVE I RECEIVED A SATISFACTORY ANSWER, FROM THE DEALER OR FROM FORD CUSTOMER RELATIONS, TO WHY THE PERMANENT REPAIR WAS NOT PERFORMED IN AUGUST 2003. I FEEL THAT THE DEALER MADE NO ATT
I PURCHASED MY 2001 FORD FOCUS IN OCTOBER 2001. IN APRIL 2003, I HAD TO GET THE FRONT BRAKES, PADS, SHOES AND ROTORS REPLACED. THIS IS AFTER I HAD ALWAYS TAKEN MY CAR IN FOR SCHEDULED MAINTENANCE. I WAS TOLD THAT NONE OF THIS WAS COVERED. I WAS OUT OF OVER $400. THE SAME THING HAS HAPPENED AGAIN 13 MONTHS LATER. EVERYTHING NEEDS TO BE REPLACED. THE MAJORITY OF MY DRIVING IS HIGHWAY AND I CAN'T GET AN EXPLANATION FROM FORD. I PURCHASED A LEMON. THE SWITCH ALSO BROKE ON MY TURN SIGNALS. IT WOULD NOT AUTOMATICALLY TURN OFF. THIS HAPPEN IN FEB. 2003. AGAIN, A YEAR LATER, THE SAME THING HAS HAPPENED. SOMEONE NEEDS TO LOOK INTO THIS. *MR
WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF A BUSY INTERSECTION. THE DEALER STATED THE FUEL PUMP MALFUNCTIONED AND WAS NOT SENDING FUEL TO THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
VEHICLE SHAKES AND DIES ERRATICALLY. TOOK TO DEALER FOR FUEL PUMP ASSEMBLY RECALL. REPAIR HAS NOT FIXED. DRIVING ON HIGHWAY, STEP ON GAS ALL THE WAY AND CAR DECELERATES AND LOSES SPEED. INTERMITTENTLY DIES WHEN THIS HAPPENS. ALSO SHAKES VIOLENTLY WHILE STOPPED LEADING TO STALLING. ALL OF THE ABOVE HAVE HAPPENED ON SEVERAL OCCASIONS IN THE PAST COUPLE OF MONTHS. I THOUGHT THE RECALL FOR FUEL PUMP ASSEMBLY WOULD FIX IT, BUT IT HAS NOT. GETTING PROGRESSIVELY WORSE. *NM
WHEN THE VEHICLE WAS PARKED AND RUNNING, THE REAR WINDOW FELL THROUGH THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
CONSUMER COMPLAINED ABOUT STEERING PROBLEMS. WHEN HE TOOK VEHICLE TO THE DEALER FOR REPAIRS CONSUMER WAS TOLD THAT IT WAS IGNITION CYLINDER. CONSUMER COULD NOT MAKE ANY TURNS, STEERING LOCKED, AND COULD NOT GET KEY OUT OF IGNITION CYLINDER. CONSUMER TOOK VEHICLE TO THE DEALER TWICE IN 8 MONTHS, BUT PROBLEM RECURRED. *AK
WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE MECHANIC COULD NOT DETERMINE THE PROBLEM. *MR *SC *JB
IGNITION CYLINDER IS LOCKED. KEY WONT TURN IT, BUT THE KEY WILL UNLOCK THE DOOR. HAVE HEARD OF THIS HAPPENING OFTENT OTHER PEOPLE AS WELL.
WHILE DRIVING AIR BAG INDICATOR LIGHT ILLUMINATED AND STAYED ON DURING THE DURATION OF THE DRIVE. THIS OCCURRED WITH OUT ANY COLLISION. *AK
MY CAR STALLED AFTER COMING AROUND A SHARP RIGHT HAND TURN. I RESTARTED THE ENGINE AND CARRIED ON A FEW MORE YARDS WHEN THE ENGINE STALLED AGAIN. I TRIED TO START THE CAR SEVERAL MORE TIMES BECAUSE I WAS STUCK AT THE ENTRANCE TO THE FREEWAY ON-RAMP IN VERY BUSY TRAFFIC. I COULD NOT GET THE CAR STARTED AND HAD TO GET IT TOWED AWAY. THE MECHANIC AT THE REPAIR OUTFIT REPLACED THE FUEL FILTER AND SAID THAT THE OLD ONE WAS CLOGGED UP WITH DIRT. THIS HAS NEVER HAPPENED TO ME BEFORE. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. I THINK THIS RELATES TO RECALL #03V482000. *AK
AT AROUND 36,000 MILES I WAS TOLD THAT MY FORD FOCUS NEEDS NEW ROTORS WITH THE BRAKE JOB. THIS IS THE FIRST TIME I HEAR OF ROTORS NEEDING TO BE CHANGED AT THIS LOW MILAGE. I HAD TO PAY FOR THE NEW ROTORS. *AK
CONSUMER COMPLAINED ABOUT BRAKE ROTORS PROBLEM. REAR BRAKES ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
KEY WILL GO IN TO THE IGNITION BUT YOU CAN NOT TURN. FORD DEALERSHIP SAID THAT THEY NEED TO DRILL OUT THE IGNITION AND REPLACE THE CYLINDER IN THE STEERING COLUMN, AND THEN GET A LOCKSMITH TO MAKE A NEW KEY. TOTAL COST OF $350 PLUS A $50 TOWING FEE.
IGNITION KEY DIDN'T TURN ON MY FORD FOCUS 2001 AT NOVEMBER 2003. MILEAGE WAS 42,000 AT THAT DATE. I'VE SPENT HALF OF HOUR TO LEAVE MY FIELD WORK PLACE. BECAUSE OF REPAIR IS TOO EXPANSIVE, I'VE BOUGHT A NEW IGNITION LOCK CYLINDER FOR $84 AND DRILLED OLDONE BY MYSELF.*AK
(1) DRIVING ALONG I-80 IN ILLINOIS BETWEEN THE IOWA BORDER AND PERU, ILLINOIS. (2) REAR PASSENGER SIDE TIRE BLEW OUT. IT WAS COMPLETELY SHREDDED. (3) THE TIRE (FIRESTONE FIREHAWK) WAS REPLACED. *LA
MY CAR JUST STARTED TO STALL OUT.. I HAD FORD REPLACE THEW FUEL FILTER AND PUMP STILL HAS THAT PROBLEM.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford Focus → · Every Focus year → · How the figures are calculated →