CONSUMER COMPLAINED ABOUT AN ONGOING HESITATION PROBLEM. VEHICLE HAD BEEN TO DEALER ON SEVERAL OCCASIONS, BUT PROBLEM RECURRED. *AK
2001 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
VEHICLE STALLED WHILE DRIVING OR WOULD NOT START. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE IDLE CONTROL VALVE, BUT THE PROBLEM WAS NOT RESOLVED. *AK
CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TS
WHILE DRIVING AND UPON STEPPING ON THE BRAKES FRONT WHEELS MOVED BACK THREE TO FOUR INCHES. THE BUSHINGS WERE TOO SMALL. UPON TURNING THE STEERING WHEEL LEFT ONE COULD SEE THE FRONT WHEELS MOVING BACK. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER FIFTEEN TIMES. DEALER PUT REPLACEMENT PARTS FIVE TIMES. TIRES HAD TO BE CHANGED BETWEEN TEN TO THIRTEEN THOUSAND MILES, AND TIRES WERE UNDER WARRANTY FOR 30000 MILES. ALSO, IGNITION SWITCH HAD BEEN CHANGED TWICE, BUT PROBLEM RECURRED. *AK
I HAVE A 2001 FORD FOCUS LX SEDAN. THE IGNITION LOCK MYSTERIOUSLY LOCKS UP ABOUT ONCE A YEAR AND THE CAR HAS TO BE TAKEN TO THE DEALER TO BE FIXED. THIS WILL BE THE FOURTH TIME THE IGNITION HAS LOCKED UP. CAN YOU SAY "LEMON LAW"? I HAVE READ LITERALLY HUNDREDS AND HUNDREDS OF POSTS ON THE INTERNET ABOUT THIS PROBLEM. MY FORD ROADSIDE WOULD NOT COVER THE TOW AND I HAD TO USE MY INSURANCE ROADSIDE ASSISTANCE TO TOW IT THIS TIME. ANYHOW, THE TOW TRUCK DRIVER SHOWS UP AT MY HOUSE AND STATES THAT "HE HAS TOWED AT LEAST 50 OF THESE CARS," AND EVERY ONE OF THEM WAS FOR THE SAME EXACT PROBLEM. HE STATED THAT HE NEVER TOWED ONE FOR ANY OTHER PROBLEMS. WHY IS THIS NOT A RECALL YET??? THE DESIGN IS PISS POOR AND SOMETHING NEEDS TO BE DONE ABOUT IT! PLEASE HELP US. *JB
I HAVE HAD MY CAR IN 5 TIMES TO FIX THE IGNITION. THE FIRST TWO TIMES I BELIEVE THE A CYLINDER IN THE IGNITION WAS REPLACED, THE THIRD TIME THE SAME PART WAS REPLACED AND I WAS GIVEN A NEW KEY. THE FOUR TIME THE CAR STARTED AT THE DEALERSHIP AND I WAS TOLD I JUST DIDN'T TRY TO START MY CAR PROPERLY AND DID I KNOW HOW TO START A STICK SHIFT (I HAVE HAD A STICK FOR THE LAST 14 YEARS). THE FIFTH TIME THEY REPLACED THE WHOLE IGNITION SYSTEM. NOTHING HAPPENED TO CAUSE ANY OF THESE PROBLEMS I WOULD JUST GO OUT TO START MY CAR AND THE KEY WOULD NOT TURN ALL THE WAY AND THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TOWED. ALL OF THESE HAVE HAPPENED IN LESS THAN ONE YEAR. ALSO PERIODICALLY THOUGHT OUT THIS WHOLE TIME THE IGNITION WOULD STICK AND THE CAR WOULD NOT START, AFTER SEVERAL ATTEMPTS HOWEVER IT WOULD WORK. THE INCIDENT DATE I AM USING IS THIS FIFTH TIME. *AK
2001 FORD FOCUS - STEERING WHEEL LOCKED & KEY WON'T TURN. *AK
THE DRIVER SIDE DOOR LATCH FAILED,CAUSING THE DOOR TO OPEN WITH OUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.
RIGHT PASSENGER COIL SPRING HAD BROKEN AND WENT THROUGH THE RIGHT FRONT TIRE. *MR *SC
IGNITION SWITCH LOCKED.AS A RESULT, KEY WAS UNABLE TO TURN THE SWITCH IN ORDER TO START THE VEHICLE. *AK
IGNITION KEY INTER LOCK FAILED . AS A RESULT, CONSUMER WAS UNABLE TO START THE VEHICLE. *AK
2001-FORD FOCUS, DRIVERS SIDE REAR DOOR LOCK IS DIFFICULT TO OPEN AFTER BEING UNLOCKED. I HAVE NOT TAKEN THE CAR BACK TO DEALER TO HAVE IT FIXED YET DUE TO THE EXPENSE. *AK
CONSUMER NOTICED FUEL RAIL SYSTEM WAS LEAKING GASOLINE, RESULTING IN STALLING. INDEPENDENT SHOP CLEANED THE FUEL INJECTION AN THROTTLE CABLE. DEALER WAS NOTIFIED. *AK
WHILE DRIVING VEHICLE STALLED INTERMITTENTLY. CONSUMER PULLED OVER AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE REAR PASSENGER DOOR LATCH RUSTED. THE DEALERSHIP WAS AWARE OF THE PROBLEM, BUT DID NOT RESOLVE IT. *AK
WHILE DRIVING, THE DOOR OPENED CONSTANTLY. ALSO, THE PLASTIC DOOR HANDLES WERE LOOSE. *AK THE LEFT DOOR WOULD NOT STAY SHUT AND THE LOCKS ON THE INSIDE WOULD WORK INTERMITTENTLY. *SC *JB
MY 2001 FORD FOCUS ZX3'S IGNITION SWITCH FAILED. WHEN YOU PUT THE KEY INTO THE IGNITION CYLINDER, IT DOESN'T TURN. I TRIED THE USUAL THINGS LIKE JIGGLING THE KEY WHILE MOVING THE STEERING WHEEL, AND I TRIED A SPARE KEY. *JB
THE CONSUMER STATED THE TWO BACK DOORS ON THE VEHICLE HAS A DEFECTIVE LOCK AND THE DOOR WILL NOT STAY LOCKED AND SHUT. THE OWNER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS PAST THE WARRANTY PERIOD AND THAT THE VEHICLE SHOULD HAVE BEEN LOOKED AT EARLIER TO PREVENT THE PROBLEM. *JB THE REAR DRIVERS SIDE PASSENGER DOOR WAS THE ORIGINAL PROBLEM, THREE WEEKS LATER THE OTHER REAR DOOR LATCH/LOCK DISPLAYED THE SAME PROBLEM. *SC *JB
THE REAR DOOR LATCHES FAILED, THE DOORS WOULD NOT STAY LATCHED AND WOULD OPEN UNEXPECTEDLY. AFTER A $300 REPAIR ONE DOOR WILL NOT OPEN. *AK *SC *JB
I HAD EXPERIENCED A LOSS IN ACCELERATION AND MY CAR STALLED. I STARTED THE VEHICLE AGAIN, IT RAN FOR ABOUT ONE MILE AND THEN IT STALLED AGAIN, THIS TIME THERE WAS A CLICKING NOISE FROM THE ENGINE. I COULD NOT GET IT STARTED AGAIN AND I CALLED FOR A TOW TO THE DEALERSHIP. AFTER THEY RAN SOME TESTS AND TOOK APART THE ENGINE, THEY FOUND THAT A VALVE HAD BROKEN IN THE CYLINDER AND DAMAGED THE PISTON AND THE HEAD/HEAD GASKET. THE CAR IS A 2001 FORD FOCUS THAT I HAD PURCHASED NEW AND I DONT UNDERSTAND HOW THIS COULD HAVE HAPPENED TO THE ENGINE SINCE IT IS LESS THAN 3 AND YEARS OLD. *AK
AFTER OPENING THE RIGHT REAR DOOR AT A STORE I DROVE OUT OF THE PARKING LOT BEFORE THE DOOR CAME OPEN AND THE DOOR LIGHT CAME ON. AFTER PARKING AGAIN I WAS NOT ABLE TO CLOSE THE DOOR, THE LATCH SEEMED TO BE STUCK IN THE OPEN POSITION. OPENING THE HANDLE, MOVING THE LATCH FORK BACK AND FORTH DID NOT ALLOW THE DOOR TO CLOSE. AFTER USING A SCREW DRIVER TO PRY THE LATCH STAMPING IT RETURNED AND LATCHED THE DOOR CLOSED. I HAVE NOT OPENED THE DOOR SINCE.*AK
WHILE DRIVING RIGHT REAR PASSENGER DOOR OPENED. THE LATCH RUSTED FROM RAIN COMING IN. *AK
I BOUGHT THE CAR USED THE PREVIOUS OWNER TOLD ME HE HAD THE IGNITION CYLINDER REPLACED. WELL ITS A COUPLE YEARS LATER NOW AND MY IGNITIONS CYLINDER IS BAD TOO. MY KEY BARELY GOES IN AND IT DOES NOT TURN THE LOCK, AND WILL NOT START MY CAR. THIS IS A KNOWN PROBLEM WITH FORD AND THEY REFUSE TO ISSUE A RECALL OR EVEN AN EXTENDED WARRANTEE ON IT. I HAVE RESEARCHED AND IT SEEMS THAT EVERY FOCUS 2000-2002 THAT IS AROUND 3 YEARS OLD HAS THIS PROBLEM. MY CAR IS CURRNTLY PARKED IN A WENDYS PARKING LOT WHERE IT HAPPENED. I DONT HAVE A LOT OF MONEY AND CANNOT AFFORD THE ASSININE AMOUNT OF MONEY FORD WANTS TO FIX THIS PROBLEM (ABOUT 300$) AND IT SEEMS THEY DONT WANT ANYONE FIXING IT THEMSELVES EITHER, THE IGNITION CLYINDERS DO NOT COME WITH KEYS AND YOU HAVE TO BUT THE KEYS AND HAVE THEM CUT TO YOUR KEY AND THEN HAVE THE IGNITION CYLINDER BORED OUT TO THE SHAPE OF THE KEY (THIS IS AS BACKWARDS AS IVE EVER SEEN) SO NO ONE IS CAPABLE OF JUST BUYING A NEW CYLINDER AND FIXING IT THEMSELVES!! SO BASICALLY THERE ARE ALOT OF PO'D PEOPLE THAT FORD IS REFUSING TO HELP, AND IM ADDING MY NAME TO THE LIST THANK YOU. *AK
CONSUMER STATED THAT VEHICLE SURGED/HESITATED AND STALLED. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY DID NOT SEE ANY PROBLEM. CONSUMER RECEIVED A RECALL NOTICE, AND TRIED TO GET AN APPOINTMENT TO GET THE VEHICLE REPAIRED, BUT WAS PUT OFF. DEALER STATED THAT THE RECALL HAD NOTHING TO DO WITH THE PROBLEM SHE WAS HAVING. CONSUMER LATER TOOK THE VEHICLE TO A LOCAL MECHANIC BECAUSE ENGINE" CHECK LIGHT CAME ON, AND SHE WAS TOLD THAT THE EGR SENSOR NEEDED TO BE REPLACED. *AK
1. WITHOUT CRASH OR OTHER DAMAGE, FUEL BEGAN TO LEAK OUT OF THE TOP OF THE GAS TANK AND DOWN THE TANK ONTO THE UNDERCARRIAGE. OCCURS ONLY WHEN IGNITION IS ON AND VEHICLE IS DRIVEN. 2. FAILURE APPEARS TO BE A SEAL ON SIPHON/FUEL LINE GOING INTO TOP OF TANK. CONSEQUENCES ARE POTENTIAL SERIOUS FIRE/EXPLOSION HAZARD, UNPREDICTABLE LOSS OF POWER WHEN DRIVING. AWAITING SERVICE ON THE VEHICLE.*AK
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED TO COME ON. DEALER WAS AWARE OF THIS PROBLEM WHICH WAS INTERMITTENT. *AK
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART IT, BUT WAS UNABLE TO DO SO. THE CHECK ENGINE LIGHT APPEARED ON THE VEHICLE AND REMAINED ON. THE CONSUMER ALSO NOTICED A LOUD CLICKING AND BANGING NOISE WAS HEARD COMING FROM THE FRONT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE SHIFT SOLENOID SWITCH NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
FRONT BRAKE PADS AND ROTORS FOR MY 2001 FORD FOCUS WAGON NEED TO BE REPLACED AFTER JUST 37,700 MILES. THE BRAKES ON THE CAR HAVE SQUEALED ALMOST SINCE DAY ONE (WE PURCHASED IT NEW IN AUGUST 2001), HAVE HAD IT IN TO THE DEALER FOR CHECKING AND REPAIRS NUMEROUS TIMES (MCMAHON FORD, NORWALK, CT) AND THEY SAID IT'S NORMAL FOR BRAKES TO SQUEAL, OR THAT THEY CAN'T REPLICATE THE PROBLEM, OR THAT IT'S DUE TO DUST, OR DENIED THAT THEY SQUEALED AT ALL. THE REPAIR PLACE SAYS THE ROTORS CANNOT BE TURNED AND THAT THE BRAKES WERE MADE TO BARELY MINIMUM STANDARDS. THEY ARE RETURNING THE WORN PARTS. THERE WAS NEVER ANY INDICATION THAT THE BRAKES WERE FAILING (FOR ONE THING, BECAUSE OF THE PERMANENT SQUEAL) AND THE DEALERSHIP DID NOT FIND THIS PROBLEM THE LAST TIME WE HAD IT IN FOR A CHECKUP BEFORE IT WENT OUT OF WARRANTY, WHICH IS OF THE MOST CONCERN TO ME. *JB
CONSUMER PLACED THE KEY IN THE IGNITION AND IT WAS LOCKED. IGNITION WOULD NOT ACCEPT THE KEY. SHE CALLED THE LOCK SMITH, AND WAS TOLD THAT THEY HAVE AT LEAST ONE OF THIS TYPE OF PROBLEM WITH THE FOCUS A WEEK. LOCK SMITH COULD NOT MAKE THE IGNITION ACCEPT THE KEY. HAD TOWED VEHICLE TO THE DEALERSHIP. *AK
AT A ROUTINE OIL CHANGE/ALIGNMENT I WAS INFORMED THAT MY FRONT BRAKES WERE 95% WORN AND THAT THEY AND THE ROTORS NEEDED REPLACING. AT FIRST I THOUGHT I WAS BEING HAD -- I'VE ONLY PUT 24,000 MILES ON MY CAR, ALL VERY GENTLE DRIVING. THEN I DISCOVERED THAT I'M ONE OF THE MORE FORTUNATE -- MANY FORD FOCUS OWNERS ARE REPLACING BRAKES AND ROTORS AT 15,000 MILES! THERE WASN'T AN ACCIDENT, BUT THERE CERTAINLY COULD HAVE BEEN A BRAKE FAILURE IF MY MECHANICS HAD NOT ALERTED ME TO THE PROBLEM. *AK
WHILE DRIVING DOWN THE MONTAUK HIGHWAY 27, I REACHED THE SPEED OF 50 MPH. APPROXIMATELY 5 MINUTES AFTER REACHING 50 AND PLACING MY CAR IN CRUISE CONTROL, THE CAR UNEXPECTEDLY BEGAN TO RAPIDLY ACCELERATE. I COULD NOT SLOW THE CAR DOWN, HAD TO TURN THE IGNITION KEY OFF AND STOPPED IN THE MIDDLE OF THE HIGHWAY.*AK
WHILE DRIVING AT 72 MPH C ONSUMER LOST CONSCIOUSNESS AND VEHICLE TOOK A NOSE DIVE OFF THE INNER STATE, ROLLING OVER, AND LANDING ON ANOTHER ROAD UP SIDE DOWN. UPON IMPACT AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. DRIVER SUSTAINED 11 STAPLES TO THE BACK OF HEAD, STITCHES AND CUTS TO THE LEFT EYE AND LEFT ARM AND OTHER UPPER, AND LOWER BODILY INJURIES. THE VEHICLE IS TOTALED.*AK
STEERING WHEEL LOCK PROBLEM. I PARKED MY VEHICLE IN A PARKING SPACE AS NORMAL, PLACING IT INTO PARK, AND TURNING OFF ALL ELECTRICAL ITEMS. I THEN EXCITED THE VEHICLE. UPON RETURN, I SLID THE KEY INTO THE INGNITION, AND THEN IT HAPPENED. AT HAPPENED? ABSOLUTELY NOTHING. THE WHEEL WAS TOTALLY STIFF, AND THE KEY WOULD NOT MOVE IN EITHER DIRECTION. I WAS STUCK IN THIS POSITION FOR AT LEAST 3 HOURS, TRY AFTER TRY, STILL NO MOVEMENT. THIS HAS CAUSED A MAJOR INCONVENIENCE TO ME, AND I NOW HAVE TO BRING THE CAR INTO A DEALSHIP TO HAVE THE PROBLEM, WHATEVER THAT MAY BE REPAIRED. THERE SHOULD BE A RECALL OF SOME SORT OR REIMBURSEMENT FOR THIS PROCEDURE, FOR I HAVE READ MANY COMPLAINTS REGARDING TO THE SAME NATURE. 2001 FORD FOCUS SE. *AK
MY WIFE WAS DRIVING OUR 2001 FORD FOCUS WAGON ON A NORMAL PAVED ROAD WHEN THE RIGHT FRONT COIL SPRING SNAPPED IN HALF. THE CAR HAS 52000 MILES ON IT. I HAD TO PAY TO HAVE IT FIXED BECAUSE THE WARRANTY HAD EXPIRED.*AK
POSSIBLE DEFECT WITH CLIP/CLAMP ON FUEL PUMP.*MR ON JAN 20, 2004 THE FUEL PUMP WAS REPLACED PER RECALL, THE MILEAGE AT THE TIME WAS 18446. ON JUNE 7, 2004 THE CLAMP OR HOSE FROM THE FUEL PUMP DETACHED WHICH RESULTED IN THE VEHICLE NOT STARTING. THE CONSUMER ALSO SAW A SIZEABLE AMOUNT OF FUEL UNDER THE VEHICLE AFTER SHE ATTEMPTED TO START THE VEHICLE, MILEAGE AT THAT TIME WAS 20640. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE CLAMP MUST HAVE BECAME LOOSE AFTER THE VEHICLE HIT A POTHOLE. *NM
WHILE DRIVING ON THE NYS THRUWAY, FOR NO APPARENT REASON, THERE WAS A LOUD CLUNK FROM THE FRONT OF THE CAR. THERE WERE NO IMMEDIATE ILL EFFECTS BUT WITHIN A FEW DAYS I BEGAN TO NOTICE A SHIMMY. WITHIN A FEW WEEKS MY TIRES WERE SHOWING EXCESSIVE WEAR. MY MECHANIC FOUND THAT A FRONT COIL SPRING BROKE. BOTH FRONT SPRINGS HAD TO BE REPLACED, THE FRONT AND BACK HAD TO BE REALIGNED, AND I HAD TO ROTATE MY WORN TIRES ALL AS A RESULT OF THIS SPRING FAILURE. A FRIEND INFORMED ME THAT THIS MODEL AUTO HAD BEEN RECALLED FOR THIS PROBLEM. UPON INVESTIGATION OF THE RECALL I FOUND THAT THE MODEL YEAR BEFORE HAD BEEN RECALLED BUT NOT MY MODEL YEAR. SAME PROBLEM. NO RECALL.*AK
2001 FORD FOCUS - PURCHASED 3/2001, HAS 31000 MILES ON IT. LOCK PIN FELL INTO IGNITION, KEY GOT STUCK IN IGNITION AND WOULD NOT TURN. ESTIMATED TO COST ME MINIMUM $290 - UP TO $500+. THE MECHANIC AT FORD DEALERSHIP SAID THAT 2000 & 2001 FOCUS CARS ARE BEING TOWED IN ALL THE TIME WITH THE SAME PROBLEM.*AK
PROBLEMS WITH IGNITION BEING JAMMED ON 2002 FORD FOCUS. *MR THE IGNITION LOCK CYLINDER WOULD NOT TURN AND WAS SEIZED. *SC *JB
WHEN DRIVING AT AN UNDETERMINED SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR DRIVER'S SEAT. THE CONSUMER NOTICED THAT, THE INSTRUMENT PANEL LIGHTS WOULD FLICK ON AND OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
THE CONSUMER STATED THAT THE FRONT BRAKE PADS ON THE VEHICLE WERE WEARING OUT PREMATURELY. THE CONSUMER STATED THAT THE PADS WERE WEARING DOWN AT LESS THAN 8000 MILES. THE DEALER STATED THAT IT WAS NORMAL WEAR FOR THIS TYPE OF BRAKE PAD. *JB
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2001 FORD FOCUS ZX3 HAVE A DEFECT IN THE SIDEWALL. MULTIPLE LARGE BUBBLES AND SMALL SEPARATIONS IN THE RUBBER OF THE SIDEWALL ARE OBVIOUSLY APPARENT. THIS COULD RESULT IN A VIOLENT TIRE MALFUNCTION ESPECIALLY IF TRAVELING AT INTERSTATE SPEEDS. I CONTACTED A FIRESTONE DEALER AND WAS TOLD BECAUSE THERE IS NO TIRE RECALL AT THIS TIME, I WOULD HAVE TO PAY FULL PRICE FOR NEW TIRES FOR THE SAME TIRE MADE BY FIRESTONE WHICH WILL PROBABLY MALFUNCTION ALSO. THESE TIRES ARE DANGEROUS AND THERE SHOULD BE A RECALL. *LA
VEHICLE WAS MAKING LOUD GRINDING SOUNDS WHEN BRAKE WAS ENGAGED, SO I TOOK IT TO DEALER TO HAVE IT CHECKED AND WAS TOLD THAT BRAKE PADS AND ROTORS WERE WORN AND WOULD HAVE TO BE REPLACED. PARTS WERE NOT REPLACED BECAUSE, ACCORDING TO FORD, THIS IS NORMAL WEAR. AT 32,500 MILES, ROTOR DAMAGE IS NOT NORMAL WEAR, ESPECIALLY WHEN GRINDING SOUND BEGINS ONCE FAILURE HAS OCCURRED. *LA
DURING A 5 MPH REAR END COLLISION, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE PARTICLES INSIDE THE AIR BAG CAUSED 3RD DEGREE BURNS TO THE CONSUMER UPPER BODY. PLEASE PROVIDE MORE INFORMATION. *JB
2001 FORD FOCUS FRONT BRAKES AND ROTORS SEVERELY WORN AFTER 25,000 MILES. ROTOR AND BRAKE PADS HAD TO BE REPLACED ON BOTH FRONT TIRES BY FORD DEALER. *JB
TIME/PLACE: 11PM, FRIDAY JUL 16 2004, 25 MILES BEFORE MIDWAY SERVICE EXIT PA TURNPIKE EVENTS LEADING TO FAILURE: NONE FAILURE AND CONSEQUENCES: WITH NO PROVOCATION, DRIVERS SIDE AIRBAG INFLATED. SEAT WAS TORN APART, PILLAR NEAR SEAT BELT WAS CRACKED, DRIVER WAS VIOLENTLY JOLTED FORCING CAR TO SWERVE SLIGHTLY. LUCKILY NO ACCIDENT, BUT DRIVER SPRAINED NECK. DEALERSHIP HAS AGREED TO REPLACE AIRBAG AND RESULTING DAMAGE B/C STILL UNDER WARRANTY. *JB
WHILE HAVING THE BRAKE PADS CHANGED SERVICE MAN NOTICED THAT THE LEFT FRONT STEERING KNUCKLES WORE OUT, AND NEEDED TO BE REPLACED. THIS RESULTED IN LOSS OF STEERING WHILE DRIVING. ALSO, FRONT END PROBLEM. *AK
I WAS DRIVING IN MY 2001 FORD FOCUS WHEN I HEARD A HUGE BANG AND MY FRONT END OF MY VEHICLE BEGAN TO MAKE A STRANGE NOISE. THE TIRE WAS RUBBING UP AGAINST THE TOP OF THE WHEEL WELL. THE VEHICLE WAS BROUGHT TO A DEALERSHIP AND I WAS TOLD THAT THE FRONT SPRING COIL HAD SNAPPED IN HALF AND IT NEEDED TO BE REPLACED. THE TWO FRONT SPRING COILS WERE REPLACED IN THE VEHICLE. *AK
OWNER SAYS THERE IS TO MUCH PLAY IN THE STEERING WHEEL. DRIVER MUST TURN THE WHEEL SEVERAL INCHES BEFORE THE STEERING WHEEL WILL TURN THE TIRES IN THE DIRECTION. PROVIDE FURTHER DETAILS. *NM
THE CONSEQUENCES DESCRIBED IN THE STALLING RECALL 03V482000 OCCURRED ON NUMEROUS OCCASIONS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AL
VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A ROUTINE GENERAL MAINTENANCE, AND MECHANIC DETERMINE THAT ENGINE WAS LEAKING OIL. SERVICE MANAGER INDICATED TO THE CONSUMER THEY WILL FIX THE PROBLEM FOR $100.00. BUT HE HAD TO SIGN AN AGREEMENT IF THE JOB WAS NOT SATISFACTORY DEALERSHIP WAS NOT RESPONSIBLE. THE SETTLEMENT HAD TO BE RESOLVED BY A LOCAL ARBITRATOR. VEHICLE WAS STILL LEAKING OIL.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford Focus → · Every Focus year → · How the figures are calculated →