Page 8 of 74 · complaints 351–400 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition › Switch
Filed May 15, 2008107,000 milesWA

I OWN A 2000 FORD FOCUS . I AMONG SEVERAL CO-WORKERS WHO CAR POOL BECAME STRANDED DUE TO A FAILURE IN THE KEY LOCK IGNITION SWITCH. THE KEY WOULDN'T TURN. MY KIDS HAD TO SIT AFTER SCHOOL FOR 2 1/2 HOURS TILL I COULD PICK THEM UP IN ANOTHER VEHICLE ONCE I HAD MY VEHICLE TOWED. ADDITIONALLY MY CO-WORKERS WERE DELAYED TO THEIR FAMILIES AND SEVERAL OF THEIR CHILDREN MISSED IMPORTANT AFTER SCHOOLS ACTIVITIES. IN REVIEW OF OTHER TESTIMONIALS ONLINE THIS IS A CHRONIC PROBLEM WITH THIS FORD VEHICLE AND APPEARS TO BE ITS NUMBER 1 COMPLAINT IN CUSTOMER SATISFACTION..IF THIS IS A CHRONIC ISSUE FORD SHOULD FIX THIS AT NO COST TO THE CONSUMER..SO NOW I TOW IT TO THEM SO THEY CAN REPLACE WITH ANOTHER FAILING PART FOR 500.00...IT'S NOT RIGHT..IT IS A SAFETY ISSUE FOR MY KIDS WERE LEFT UN ATTENDED FOR 2 1/2 HOURS. *TR

SuspensionFire
Filed May 12, 2008110,000 milesMD

I WAS DRIVING NY CAR ABOUT 25-30 MPH WHEN I HEARD A NOISE. LOW AND BEHOLD MY RIGHT WHEEL WAS WOBBLING BACK AND FORTH. THEN IT STOPPED FOR A MOMENT SO I DECIDED TO TAKE CAR TO SHOP. ON MY WAY TO THE SHOP MY BARRING WENT COMPLETELY OUT. MY ABS LIGHT CAME ON THE EVERYTHING LOCKED UP,GOT TO SHOP RIGHT REAR WHEEL WAS SMOKING BAD. SHOP TOLD ME EVERYTHING BURNED UP COAST ME 1,200.00 TO GET BACK ON ROAD. JUST ONE OF THE MANY THINGS FIXED. *TR

Suspension › Front
Filed May 10, 2008113,000 milesOH

WHILE THE CAR WAS PARKED I HEARD A POP COME FROM THE CAR. THEN PART OF THE FRONT PASSENGER SIDE COIL SPRING FELL OUT. *TR

Fuel System, Gasoline
Filed May 8, 2008120,692 milesFL

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT COULD NOT ACCELERATE OVER 20 MPH, EVEN AFTER SHE SHIFTED INTO THIRD GEAR. SHE ALSO NOTICED THAT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 120,692.

Electrical System › Ignition
Filed May 7, 2008103,100 milesNY

2000 FORD FOCUS IGNITION KEY STUCK. VEHICLE WILL NOT START. *TR

Electrical System › Ignition › Module
Filed May 5, 200885,000 milesMI

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE IGNITION PIN INSIDE THE IGNITION CYLINDER FAILED. HE WAS UNABLE TO CONTROL OR MOVE THE STEERING WHEEL AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE DEALER STATED THAT THE IGNITION CONTROL WAS THE CAUSE OF THE FAILURE. THE FAILURE PREVIOUSLY OCCURRED TWO YEARS AGO. THE DEALER REFUSED TO REPAIR THE VEHICLE FOR FREE BECAUSE THE WORK THAT WAS PREVIOUSLY DONE WAS ONLY FOR A YEAR. THEY ARE NOW CHARGING THE CONTACT THE SAME PRICE FOR THE REPAIR, BUT HE REFUSES TO HAVE HIS VEHICLE REPAIRED AT THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.

Electrical System › Ignition
Filed May 3, 2008NC

KEY WONT TURN IN IGNITION. ITS LOCKED UP PUT KEY IN AND TRIED TO TURN WITH NO LUCK. *TR

Electrical System
Filed May 2, 2008100,000 milesNM

WELL, BASICALLY, MY IGNITION HAS GONE OUT ON MY 2000 FORD FOCUS FOR THE THIRD TIME. I'VE GONE ON THE WEB AND HAVE READ THE SAME PROBLEM HAPPENING TO OTHER PEOPLE. THE KEY WILL NOT TURN THE IGNITION AND IT WILL NOT START. I THINK THIS SHOULD BE INVESTIGATED DUE TO A SAFETY HAZARD. IMAGINE BEING IN A REMOTE LOCATION AND BEING IN NEED OF MEDICAL ATTENTION AND YOUR CAR NOT STARTING? IMAGING GOING HIKING AND TWISTING YOUR ANKLE, AFTER SUFFERING THROUGH AGONIZING PAIN, YOU REALIZE YOU HAVE TO SUFFER MUCH LONGER BECAUSE YOU CAN'T TURN THE KEY IN YOU IGNITION. I'VE NEVER HAD TO EXPERIENCE ANY OF THESE SITUATIONS, BUT I HAVE EXPERIENCED MY THIRD IGNITION FAILURE. THE FIRST TWO WERE $300 EACH, AND I JUST GOT OFF THE PHONE WITH A FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $600?? PRICE GOUGING IN OUR TIME OF HIGH GASOLINE COSTS?? I BELIEVE THESE FAULTY PARTS NEED TO BE INVESTIGATED. *TR

Electrical System
Filed May 1, 200860 milesNY

UNABLE TO TURN IGNITION TO START CAR WITH KEY, REGULAR MECHANIC UNABLE TO FIX PROBLEM, HAD TO BE SENT TO A FORD DEALER TO REPLACE THE LOCK CYLINDER AT A COST OF 350.00. *TR

Electrical System
Filed Apr 28, 200876,495 milesPA

2000 FORD FOCUS IGNITION FAILURE. CAR IGNITION LOCKED/FROZE UP AND I HAD TO HAVE THE CAR TOWED AND THE IGNITION REPLACED AT A COST OF SOME $500. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS AND FORD REFUSES TO REIMBURSE ME AND HAS NOT ADDRESSED THE PROBLEM WITH A RECALL. *TR

Electrical System › Ignition
Filed Apr 28, 200894,000 milesIA

THERE WAS NO EVENTS LEADING UP TO THE FAILURE. ON 4/26/08 I PUT THE KEY INTO THE IGNITION OF MY 2000 FORD FOCUS TO START IT, AND THE KEY WOULD NOT TURN. I CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THE PROBLEM I WAS HAVING WAS CAUSED BY A DEFECT IN THE IGNITION SYSTEM, WHICH ID A COMMON PROBLEM AS THEY HAVE FIXED "TOO MANY OF THESE IGNITION PROBLEMS TO COUNT". HOWEVER THERE WAS NO RECALL AND THE WOULD NOT DO A "GOODWILL REPAIR". SEARCHING THE INTERNET, I FOUND THAT THERE WERE THOUSANDS OF PEOPLE WHO ARE OR WHO WHERE EXPERIENCING THE SAME EXACT PROBLEM WITH THEIR FORD FOCUSES. THE CONSEQUENCES OF THIS FAILURE ARE THAT IT HAS COST ME MY JOB, AND MY FIANCE HER JOB, AMOUNTING TO APPROXIMATELY 52 THOUSAND DOLLARS YEARLY IN INCOME. I HAVE NOT TAKEN ANY KIND OF REPAIR ACTION TO REMEDY THIS AS OF YET, AS IT COSTS 400-500 DOLLARS WHICH I DO NOT HAVE. *TR

Steering
Filed Apr 28, 200875,000 milesKY

IGNITION LOCKS UP AND KEY WILL NOT TURN. THE STEERING COLUMN IS LOCKED. *TR

Electrical System › Ignition
Filed Apr 28, 2008TX

I HAVE HAD TO REPLACE MY IGNITION IN MY CAR 3 TIMES....EVERY YEAR AT THE EXACT SAME TIME ITS GOES OUT....I THINK EVERYBODY WITH A FOCUS IS TIRED OF PAYING TONS OF MONEY TO GET THIS FIXED WHEN ITS NOT EVEN OUR FAULT.....SOMETHING HAS TO BE DONE, THIS HAS TO B MAD INTO A RECALL.... *TR

Electrical System › Ignition
Filed Apr 27, 2008OH

00 FORD FOCUS SE KEY WON'T TURN IN THE IGNITION WIFE WAS ON HER WAY HOME FROM WORK STOP FOR GAS GOT INTO THE CAR KEY WILL NOT TURN $200.00 TO FIX. *TR

Steering
Filed Apr 25, 20086,000 milesDC

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT COULD PHYSICALLY MOVE THE STEERING COLUMN UP AND DOWN THROUGH THE STEERING WHEEL. THE STEERING WHEEL WAS LOOSE AND WAS TIGHTENED AT AN INDEPENDENT MECHANIC'S SHOP. MOST RECENTLY, THE CONTACT DISCOVERED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE FORD DEALER WAS UNABLE TO FIND ANY FAILURES, BUT AN INDEPENDENT AUTO SHOP PERFORMED A DIAGNOSTIC. FORD INFORMED THE CONTACT THAT THE VEHICLE WAS TOO OLD FOR THEM TO ASSIST, DESPITE ITS LOW MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Engine and Engine Cooling › EngineFire
Filed Apr 14, 2008100,757 milesTX

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS NORMAL, INCLUDING THE CHECK ENGINE LIGHT. SHE STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED A FEW DAYS AFTER PURCHASING THE VEHICLE AND HAS REMAINED ON EVER SINCE. THE DEALER STATED THAT THERE WAS FAILURE WITH THE FUEL TANK. WHEN THE GAS TANK CAP IS NOT SECURED PROPERLY, THE CHECK ENGINE LIGHT WILL ILLUMINATE. THE DEALER REMOVED AND REPLACED THE GAS TANK CAP AND THE CHECK ENGINE LIGHT DIMMED; HOWEVER, IT ILLUMINATED AGAIN A COUPLE OF DAYS LATER. THE LAST TIME THE CONTACT ATTEMPTED TO START HER VEHICLE, IT WOULD NOT START. SHE WAITED A COUPLE OF HOURS AND WHEN THE VEHICLE FINALLY RESTARTED, IT MADE A LOUD RUMBLING NOISE. WHITE SMOKE APPEARED UNDER THE HOOD AND THE VEHICLE FAILED TO RESTART. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,757.

Electrical System › Ignition
Filed Apr 13, 200835,000 milesPA

MY IGNITION ON MY 2000 FORD FOCUS WONT TURN. I HAD TO FORCE THE KEY IN AND HAVE TO LEAVE THE KEY IN THE IGNITION SO I CAN START MY CAR. CALLED FORD THEY WERE NO HELP AT ALL. FOR FEAR OF MY CAR NOT BEING ABLE TO START I HAVE TO LEAVE THE KEY IN THERE AND KEEP A SPARE KEY ON ME SO I CAN LOCK THE CAR. *TR

Steering › Linkages › Tie Rod Assembly
Filed Apr 10, 200890,982 milesOH

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A GRINDING NOISE. MINUTES LATER, THE FRONT END OF THE VEHICLE COLLAPSED. SHE PULLED OVER AND NOTICED METAL HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE GARAGE AND THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE SPRING STRUTS FAILED. THE MECHANIC REPLACED THE SWAY BAR LINKS, THE INNER TIE ROD, THE CB BOOT, THE DRIVER SIDE AXLE, AND THE FRONT PASSENGER SIDE HUB BEARING. THE CURRENT MILEAGE WAS 90,982 UPDATED 5/19/08 *CN

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 9, 200842,670 milesNJ

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 20 MPH, THE CONTACT SMELLED A BURNING ODOR COMING FROM THE DASHBOARD. HE EXAMINED THE VEHICLE AND NOTICED TWO WIRES WERE MELTED IN THE WIRING HARNESS. THE CONTACT BELIEVES THAT THE FAILURE ORIGINATED FROM THE REAR DECK LID. TWO WIRES WERE FUSED TOGETHER DUE TO FATIGUE, ONE WIRE BEING 7.5 AMPS AND THE OTHER BEING 15 AMPS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V411000 (ELECTRICAL SYSTEM:WIRING). THE CURRENT MILEAGE WAS 42,679 AND FAILURE MILEAGE WAS 42,670.

Steering › Column
Filed Apr 3, 200880,000 milesIA

1. THERE WERE TWO INSTANCES OVER THE PAST 3 YEARS WHERE MY CAR WOULDN'T START INITIALLY AND IT TOOK 15 MINUTES TO FINALLY BE ABLE TO TURN THE KEY. 2. I STOPPED AT A GAS STATION TO FILL UP MY CAR WHICH IS A 2000 FORD FOCUS ZX3. I HAD MAY 7 YEAR OLD DAUGHTER WITH ME AND WHEN WE WENT TO LEAVE MY IGNITION LOCKED UP. AFTER AN HOUR I HAD TO CALL SOMEONE TO COME GET MY DAUGHTER AS IT WAS 9PM AND SHE HAD SCHOOL IN THE MORNING. I HAD SOMEONE ELSE COME BY TO SEE IF THEY COULD FIX IT BUT THAT WAS TO NO AVAIL. FINALLY AFTER ABOUT 3 HOURS TOTAL I HAD TO CALL A FOR A TOW BACK TO MY HOUSE AS THE STEERING WHEEL WAS LOCKED UP AND I COULD NOT EVEN ROLL THE CAR OUT OF THE WAY BECAUSE I COULDN'T TURN THE WHEEL TO GET AROUND THE GAS PUMPS. I SEARCHED ONLINE TO SEE ABOUT A RECALL DUE TO THIS CARS HISTORY AND TO MY AMAZEMENT I FOUND WEB FORUM AFTER WEB FORUM OF COMPLAINTS ABOUT THIS ISSUE. ALL YOU HAVE TO DO IS SEARCH THE WEB FOR "FORD FOCUS IGNITION LOCK" AND YOU'LL SEE WHAT I MEAN. THIS IS DEFINITELY AN ISSUE AND CAN BE POTENTIALLY VERY DANGEROUS. BEING STUCK AND UNABLE TO PUT YOUR CAR IN NEUTRAL AND MOVE IT TO THE LEFT OR RIGHT AND OUT OF THE WAY, BEING STUCK IN EXTREME WEATHER CONDITIONS...POSSIBLY WITH A CHILD OR EVEN JUST BEING STUCK FOR HOURS AT A TIME. I READ ON INSTANCE WERE A WOMEN WASN'T ABLE TO GET TOWED FOR 6 HOURS AND READ ANOTHER EXAMPLE OF A MAN WHO HAD RENTED A FOCUS ONLY TO HAVE IT LOCK UP WHILE AT A REST AREA ON THE HIGHWAY. IT APPEARS THAT FORD IS SIMPLY IGNORING THIS FAULT AND

Electrical System › Ignition
Filed Apr 1, 200895,000 milesMD

MY 2000 FORD FOCUS HAD A KEY STUCK IN THE IGNITION. THIS CAUSED ME TO DRIVE A CAR WITH A KEY THAT WOULD NOT COME OUT CAUSING A THEFT ISSUE AS I LIVE IN BALTIMORE, MARYLAND. THERE WAS FEAR OF GOING OUT TO START MY CAR AND HAVING IT BREAK OR NOT TURN LEAVING ME STUCK ON THE SIDE OF THE ROAD. FORD WOULD NOT FIX THE PROBLEM FOR LESS THEN $500 WHICH IS A TOTAL JOKE AS THIS IS A FAULTY PART THAT THEY PUT IN THE CAR. I HAD TO PAY $385 DOLLARS TO HAVE A GOOD LOCKSMITH REPLACE THE PART FOR ME. FORD SHOULD BACK UP THE PRODUCT THAT MAKE AND SHOULD PAY BACK ANY FOCUS OWNER THAT HAS HAD THIS PROBLEM. I WILL NOT SUPPORT A COMPANY THAT WILL NOT SUPPORT THEIR OWN PRODUCT. *TR

Electrical System › Ignition › Module
Filed Mar 23, 200897,000 milesOH

I RECENTLY WAS STRANDED 30 MILES FROM MY HOME DUE TO MY IGNITION LOCKING UP. MY KEYS WOULD NOT EVEN BUDGE AND I HAD TO HAVE MY VEHICLE TOWED AND PAID FOR THE REPAIR ($400). THEY REPLACED THE IGNITION MODULE. *TR

Electrical System › Ignition
Filed Mar 23, 2008DC

KEY IGNITION SWITCH BECAME MORE DIFFICULT TO OPERATE OVER THE LAST 6 MONTHS. FIRST THE KEY BECAME STUCK IN THE IGNITION ONE DAY. IN ORDER TO REMOVE THE KEY ONE HAD TO PUSH THE CYLINDER IN WHILE SIMULTANEOUSLY PULLING THE KEY. IT SEEMED STRANGE AT THE TIME THAT THIS WOULD HAPPEN OUT OF THE BLUE ONE DAY, BUT THE NEW METHOD OF REMOVING THE KEY WORKED. A FEW MONTHS LATER, THE KEY WOULD NOT TURN THE IGNITION WHEN ATTEMPTING TO START THE CAR LEAVING MY WIFE STRANDED OUT LATE ONE NIGHT. LUCKILY, HER FRIEND WHO ALSO OWNED A FORD MUSTANG, WAS WITH HER AND HAD EXPERIENCED SIMILAR PROBLEMS WITH HER CAR. THEY WERE ABLE TO START THE CAR BUY SIMULTANEOUSLY PUSHING IN THE CYLINDER WHILE TURNING THE KEY AND IT STARTED. AGAIN STRANGE BUT IT WORKED. WE CONTINUED THIS ROUTINE FOR SEVERAL MONTHS UNTIL YESTERDAY, WHILE JUST SPENDING HUNDREDS OF DOLLARS CHANGING TIRES THE TECHNICIAN WAS UNABLE TO GET THE CAR STARTED TO REMOVE IT FROM THE GARAGE. NOW FACED WITH MORE COST THE ONLY THING I COULD BE HAPPY ABOUT WAS THAT IT WAS ME STRANDED AND NOT MY WIFE AND MY SON. IT IS EVEN MORE FRUSTRATING TO LEARN NOW THAT THIS IS AND HAS BEEN A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF FORD AND NOTHING HAS BEEN DONE TO CORRECT IT. I CAN PAY HUNDREDS TO REPLACE THE IGNITION WITH THE SAME DEFECTIVE PART THAT MANY SAY WILL FAIL AGAIN. THIS TIME ON ONE OF MY WIFE'S MANY TRIPS WITH MY SON IN THE CAR SEAT. NOTHING ABOUT THAT SCENARIO SOUNDS SAFE TO ME. FORD NEEDS TO BE PROMPTED TO FIX THIS RECURRING PROBLEM TO PREVENT

Electrical System › Ignition
Filed Mar 21, 200851,000 milesCA

KEY WON'T TURN IGNITION AND COULD NOT START CAR. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 18, 2008102,650 milesWI

WHILE DRIVING THE VEHICLE THE SPEEDOMETER INTERMITTENTLY DROPS TO 0 WHILE THE VEHICLE IS MOVING. THE ODOMETER READS ALL DASH MARKS AND THE VEHICLE SHIFTS ROUGHLY. I WAS TOLD THAT IT IS DUE TO THE SPEED SENSOR BEING BAD. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND THE DEALERSHIP HAS GIVEN A DIFFERENT EXCUSE WHY THE SENSOR FAILED EACH TIME. *TR

Electrical System › Ignition
Filed Mar 17, 200874,900 milesFL

I GOT OUT OF MY CAR AT WALGREENS. 10 MIN LATER I TRIED TO PUT MY KEY IN THE IGNITION. IT WOULD NOT GO ALL THE WAY IN. I TURNED THE STEERING WHEEL AND IT SLID IN BUN MY CAR WOULD NOT TURN ON. IT COST ME 200 TO HAVE A LOCKSMITH COME OUT AND REPLACE THE IGNITION. APPARENTLY IT IS A COMMON DEFECT WITH THE 2000 FORD FOCUS. *TR

Suspension › Front › Springs › Coil Springs
Filed Mar 17, 200820,000 milesMO

WENT TO BACK OUT OF DRIVEWAY AND HEARD LOUD SCRAPING NOISE. FOUND FRONT COIL SPRING BROKEN AND PROTRUDING INTO TOP OF TIRE. ALSO, FOUND A LOT OF RUST UNDER CAR BY FRONT TIRE. SEVERELY GOUGED TIRE IN JUST SHORT DISTANCE IN DRIVEWAY. *TR CAR IS AT DEALERSHIP FOR REPAIR AT THIS TIME. PRESENTLY CAR HAS ONLY APPROXIMATELY 20,000 MILES. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, WE WOULD PROBABLY BE DEAD!

Electrical System › Ignition
Filed Mar 16, 2008100,000 milesFL

KEY IS HARD TO GET INTO IGNITION. THEN, IT WON'T TURN. AFTER TAPPING, I WAS ABLE TO TURN IT ON BUT I DON'T HAVE THE LUXURY OF HOPING THE CAR WILL WORK OR NOT. WHAT IF I'M LATE TO WORK? *TR

Electrical System › Ignition
Filed Mar 16, 2008PA

KEY WOULD NOT GO INTO IGNITION SWITCH. CALLED FORD DEALER WHO INDICATED THAT THERE HAVE BEEN NUMEROUS PROBLEMS WITH IGNITION SWITCHES BUT NO RECALL HAS BEEN ISSUED. HAD TO PAY $65 TO HAVE CAR TOWED AND $314 FOR IGNITION SWITCH REPLACEMENT. *TR

Engine and Engine Cooling
Filed Mar 12, 200864,288 milesOH

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE RPM WOULD SPORADICALLY INCREASE UP TO 3,000 AND CAUSED THE VEHICLE TO EXCESSIVELY ACCELERATE. THE CONTACT HAD TO DOWNSHIFT THE GEARS IN ORDER TO STOP THE VEHICLE. NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE IS CURRENTLY BEING INSPECTED. THE SPEED WAS NOT A DETERMINING FACTOR WITH THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 64,288. UPDATED 04/14/08. *LJ UPDATED 04/11/08 *TR

Electrical System › Ignition › Switch
Filed Mar 9, 200897,000 milesVA

I WAS LEFT STRANDED AT NIGHT WHEN MY KEY WOULD NO LONGER FIT ALL THE WAY INTO MY IGNITION, LEAVING ME UNABLE TO START MY VEHICLE. THE VEHICLE WAS PARKED IN A FLAT PARKING LOT. THE KEY WAS NOT EXCESSIVELY WORN NOR WAS IT BENT. THE VEHICLE STARTED FINE ONLY AN HOUR BEFORE. LUCKILY, I WAS IN AN URBAN AREA WITH CELLULAR SERVICE AND I WAS ABLE TO CONTACT ROADSIDE ASSISTANCE. I WAS TOLD THAT THE VEHICLE WOULD NEED TO BE TOWED. THE TOW TRUCK DRIVER WAS UNABLE TO LOAD THE CAR ON THE FLATBED BECAUSE THE TIRES WERE TURNED AND THE STEERING WHEEL WAS LOCKED. SINCE I COULD NOT INSERT THE KEY ALL THE WAY, THE STEERING WHEEL WOULD NOT UNLOCK ALLOWING THE WHEELS TO STRAIGHTEN. I THEN HAD TO CONTACT A LOCKSMITH WHO ADVISED HE COULD REPLACE THE IGNITION CYLINDER. HE ADVISED THAT HE WOULD REPLACE THE PART WITH A DIFFERENT MODEL THAN THE OEM BECAUSE IF THE OEM MODEL WAS INSTALLED, IT COULD FAIL AGAIN. THANK GOODNESS MY ROADSIDE ASSISTANCE PLAN COVERED MOST OF THE COST FOR THE FAILED TOW ATTEMPT AND THE IGNITION SWITCH REPLACEMENT. A QUICK SEARCH ON THE INTERNET REVEALS THIS IS A WIDESPREAD PROBLEM AFFECTING THOUSANDS OF CARS OF THIS YEAR AND MODEL TYPE. THERE WERE THOUSANDS OF COMPLAINTS RETURNED IN MY SEARCH RESULTS. THIS IS UNACCEPTABLE!!! I DO LOTS OF STATE TO STATE TRAVELING AND I COULD HAVE BEEN ABANDONED IN AN UNSAFE LOCATION WITH NO CELLULAR SERVICE IN BAD WEATHER CONDITIONS! WHAT IF I HAVE CHILDREN OR ELDERLY PASSENGERS IN THE CAR??? THIS IS EXTREMELY IRRESPONSIBLE TO HAVE A KNOWN PROBLE

Suspension
Filed Mar 8, 200874,000 milesWA

NO SPECIAL EVENTS TOOK PLACE TO CAUSE DAMAGE. I AM AT 75K MILES. BOTH RIGHT WHEEL BEARINGS HAVE GONE BAD (BOTH FRONT AND REAR) AND REQUIRES THE ENTIRE HUB TO BE REPLACED AT $350 EACH. REAR HUB ALMOST CAUSED TIRE TO FALL OFF WHILE DRIVING, CAUSED BRAKE FAILURE AND ABS FAILURE. ALSO REQUIRED REAR BRAKES AND ABS CHIP TO BE REPLACED. *TR

Electrical System › Ignition
Filed Mar 6, 2008112,000 milesWI

THE IGNITION KEY LOCK CYLINDER IS NOT FUNCTIONING PROPERLY. THE KEY CYLINDER DOES NOT TURN PROPERLY WHEN THE FACTORY KEY IS PROPERLY INSERTED. I HAVE TWO SETS OF KEYS, THEY ARE NOT TERRIBLY WORN AND THE CYLINDER WORKS THE SAME WAY WITH BOTH KEYS. I HAVE TO WIGGLE THE KEY, TAKE IT OUT AND FLIP IT OVER, WIGGLE THE KEY SOME MORE AND IT STILL MAY NOT WORK. THERE HAVE BEEN SEVERAL TIMES, WHERE I WAS LEFT STRANDED, BECAUSE I COULDN'T GET THE IGNITION CYLINDER TO WORK. IT IS ALWAYS A GAMBLE AS TO WHETHER THE KEY IS GOING TO WORK IN THE CAR OR NOT. I'VE BEEN INFORMED BY THE LOCAL LOCKSMITH THAT HE HAS NOTICED THIS SEEMS TO BE A COMMON PROBLEM WITH THE FORD FOCUS MODEL CARS. HE HAS HAD TO FIX QUITE A FEW WITH THE SAME PROBLEM. IF THIS IS THE CASE, I FEEL THERE IS A HIGH PROBABILITY THAT THIS MAY BE A MANUFACTURER'S DEFECT AND ALL CUSTOMERS NEEDS TO BE MADE AWARE OF THIS DEFECT. I'D ALSO LIKE TO BE COMPENSATED FOR THE FUNDS I HAD TO SHELL OUT, BECAUSE OF THIS DEFECT. THANK YOU. *TR

Electrical SystemFire
Filed Mar 4, 200891,000 milesOH

SMELLED SMOKE COMING FROM VEHICLE AND UPON EXITING VEHICLE FIRE WAS COMING FROM THE UNDERNEATH OF THE ENGINE COMPARTMENT. *TR

Electrical System › Ignition
Filed Mar 4, 2008100,000 milesCT

ONE DAY I GOT INTO MY 2000 FORD FOCUS AND HAD DIFFICULTY GETTING THE KEY INTO THE IGNITION. ONCE IT WAS IN THE KEY WOULD NOT TURN. IT TOOK ABOUT AN HOUR OF TURNING THE WHEEL, JIGGLING THE KEY, AND TAPPING ON THE KEY TO GET IT TO ENGAGE THE LOCK CYLINDER AND START THE CAR. THIS HAS HAPPENED SEVERAL TIMES BEFORE I LEFT THE KEY IN LONG ENOUGH TO RESEARCH THE PROBLEM. THIS ISSUE IS PERVASIVE ON THIS MODEL AND COST ABOUT $400 TO FIX. A SIMPLE SEARCH ONLINE SHOWS THOUSANDS OF CONSUMERS WITH 2000 FORD FOCUSES THAT HAVE THE SAME PROBLEM. THIS IS NOT A COINCIDENCE IT IS A FAILURE SUITABLE FOR RECALL. *TR

Electrical System › Ignition
Filed Mar 4, 2008NY

2000 FORD FOCUS ZX3 WITH IGNITION PROBLEM. CONSUMER STATES THAT THE KEY WOULD NOT TURN IN THE IGNITION. SHE SAYS THAT THE DEALER CHARGED HER FOR THE REPAIR. SHE BELIEVES THIS IS A MANUFACTURING DEFECT. *KB THE DEALER REPLACED THE IGNITION LOCK CYLINDER. *JB

Electrical System › Ignition
Filed Mar 3, 200839,084 milesNY

2000 FORD FOCUS WITH IGNITION FAILURE KEY WOULD NOT TURN. CONSUMER STATED THAT THE KEY WOULD NOT TURN. WHEN THE DEALER FIXED THE PROBLEM SHE ENDED UP PAYING FOR THE REPAIR. AND THEN THE PROBLEM RECURRED 6 WEEKS LATER. *KB

Electrical System › Ignition
Filed Mar 1, 200865,500 milesPA

THE KEY SUDDENLY WON'T FIT INTO THE IGNITION. THIS IS A COMMON PROBLEM WITH 2000 FORD FOCUS AND IT COST CLOSE TO $500 TO REPLACE THE IGNITION CYLINDER. FORD SHOULD DO A RECALL ON THIS ISSUE SINCE I FOUND OUT A LOT OF CONSUMERS HAVE THE SAME PROBLEM. *TR

Electrical System › Ignition
Filed Feb 26, 2008NC

THE KEY GETS STUCK IN THE IGNITION AND WILL NOT COME OUT. THIS IS A COMMON DEFECT,AND FORD REFUSES TO RECALL THE VEHICLE OR FIX IT UNLESS IT IS UNDER WARRANTY. I HAVE NOT HAD IT FIXED AND I WILL HOTWIRE THE CAR BEFORE I PAY 400 DOLLARS FOR A PROBLEM THAT WILL NOT EXIST. *TR

Power Train › Automatic Transmission1 injured
Filed Feb 26, 2008NC

A MAJOR COMPLAINT ABOUT THE 2000 FORD FOCUS. THIS WAS MY FIRST REAL CAR AND I WAS EXCITED. I HAD THE CAR FOR A COUPLE MONTHS WHEN IT STATED WHINING NOISES. I TOOK IT IN THEY SAID IT WAS NOTHING. IT HAPPEN I TOOK IT BACK. THEY SAID IT WAS THE TRANSMISSION FIXED A WEEK LATER THE CAR STARTED SHUTTING OFF ON ITS OWN. IT WOULD STALL AND STOP AS I WAS DRIVING. I SAID THE CAR IS STILL GIVING ME PROBLEMS AND TOOK IT BACK THEY INSISTED THAT THE CAR WAS OK. I TALK TO A FORD DEALER SAID THE FUEL PUMP. IT HAPPEN AGAIN TOLD BRING THE CAR IN FRIDAY THEN I WAS RIDING DOWN THE EXPRESSWAY IN BUFFALO NY WITH MY CHILDREN THE CAR JUST SHUT DOWN NO BRAKES NO EXCEL NOTHING WE WERE ALMOST KILLED IN THAT CAR I SCRAMBLED TO GET TO AN EXIT WHERE THE CAR STOPPED ON ITS OWN ON THE SHOULDER NEAR THE END OF THE EXIT. I CALLED THEM SCREAMING CRYING SCARED ABOUT WHAT HAPPENED DO YOU KNOW THEY SAID SORRY CAN YOU TOW IT IN. I HAVE NEVER IN MY LIFE BEEN SO UNHAPPY. I TOWED THE CAR IN AND THEY SAID THEY WOULD KEEP THE CAR. IT STARTED UP AND EVERYTHING AND THEY STILL WOULD NOT BELIEVE ME. UNTIL ONE OF THE MECHANIC SAID HE WOULD DRIVE THE CAR HOME. IT SHUT DOWN ON HIM AS HE DROVE HOME. THE MECHANIC BROUGHT IT BACK FIXED AND IT AND TOLD ME I HAD TO PAY FOR IT I COULD COME AND GET IT. I WAS SO SO SO ANGRY I TOLD THEM I WOULD NOT PAY ANOTHER DIME FOR THAT CAR BUT WHAT I OWED TO THE TIME THAT CAR ALMOST TOOK MY LIFE. THEY SAID FINE AND PUT A JUDGMENT ON ME FOR 4,000. I TOOK IT TO A ATTORNEY TO FIGHT IT I WAS SOLD A B

Suspension › Rear
Filed Feb 20, 200880,000 milesMO

LEFT REAR WHEEL BEARING FAILED AT 80,000 MILES AFTER THEY SAID IT WAS REPLACED BY RECALL AT 22,000 MILES. LEFT REAR WHEEL COMES LOOSE AND WOBBLES. HAD TO HAVE IT TOWED BECAUSE IT IS UNSAFE TO DRIVE. *TR

Electrical System › Ignition › Switch
Filed Feb 18, 200875,000 milesAK

IGNITION SWITCH FAILURE, WENT TO LEAVE AND KEY WILL GO IN IGNITION BUT WILL NOT TURN EITHER WAY. I WILL HAVE TO GET THIS REPLACED MYSELF EVEN THOUGH I FOUND 466 COMPLAINTS ABOUT THE SAME PROBLEM WITH THIS MAKE AND MODEL/ 20+% OF THE ENTIRE INVENTORY SO FAR HAVE THIS PROBLEM. I GUESS SOMEONE WILL HAVE TO BE KILLED IN ORDER TO GET A RECALL FOR THIS PROBLEM, ANY VOLUNTEERS? *TR

Electrical System › Ignition
Filed Feb 16, 200881,000 milesWA

IGNITION LOCK JAMMED. *TR

Suspension › Rear › Springs › Coil Springs
Filed Feb 14, 2008NY

REAR COIL SPRING BROKEN (RR). *TR

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Feb 11, 2008MI

TRUNK LATCH FAILS TO CATCH 95% OF THE TIME. TRUNK KEY FAILS TO TURN LOCK MOST OF THE TIME. THIS PROBLEM HAS EXISTED SINCE THE CAR WAS PURCHASED IN 2000. THERE WAS NO EVENT LEADING TO THIS FAILURE. I BELIEVE THE TRUNK LOCK MATERIALS ARE CORRODING JUST LIKE THE REAR PASSENGER DOORS WHICH WERE RECALLED. THE TRUNK LOCK SHOULD BE RECALLED. THIS PROBLEM IS CLEARLY THE RESULT OF FAULTY MANUFACTURING MATERIALS. I REQUESTED DEALERSHIPS PERFORM REPAIRS AND THEY TOLD ME THAT FORD HEADQUARTERS HAS FAILED TO ISSUE A RECALL . WHY? NHTSA SHOULD MAKE THIS HAPPEN. THE CONSEQUENCE OF A FAILED TRUNK LOCK/LATCH IS THAT THE TRUNK DOOR WILL POP OPEN -- ALLOWING THINGS TO FLY OUT OF THE TRUNK AND FLY INTO ON COMING TRAFFIC ENDANGERING OTHERS AS WELL AS BLOCK REAR WINDOW VISION. THIS COULD CAUSE FATALITIES TO BOTH THE VEHICLE DRIVER AND NEAR BY VEHICLES. . THE HUBCAPS HAVE CRACKED AND BROKEN OFF IN PIECES DURING COLD WEATHER WHILE PARKED (IE., THE HUBCAPS WERE NOT STRUCK BY EXOGENOUS ROCKS OR ANYTHING ELSE). THIS IS CLEARLY THE FAULT OF SUBSTANDARD MANUFACTURING MATERIALS. FORD MOTOR COMPANY EMPLOYEES AT HEADQUARTERS HAVE STATED THIS TO ME. FORD MOTOR COMPANY SHOULD REPLACE THE HUBCAPS AT NO CHARGE TO THE CUSTOMER. EXOGENOUS MATERIALS CAN HIT THE UNPROTECTED TIRES, CAUSE A BLOW OUT. IT IS NOT RIGHT TO MAKE THE CUSTOMER PAY FOR SUBSTANDARD MATERIALS. I COULD TAKE A WILD GUESS THAT THE WHEEL WELLS -- ON MY CAR -- REPLACED DIRECTLY BY THE VICE PRESIDENT OF ENGINEERING FROM THE WARREN PLANT -- DID NOT L

Fuel System, Gasoline › Delivery
Filed Feb 4, 2008113,458 milesAZ

STALLING ON MY FORD FOCUS 2000 ONE DAY I WAS DRIVING TO WORK ON THE HIGHWAY WHEN MY CAR STARTED TO STALL I ALMOST HAD A ACCIDENT BECAUSE MY CAR WOULD NOT SPEED UP. *TR

Steering
Filed Feb 3, 200899,960 milesGA

I PARKED MY CAR ONE NIGHT IN A PARKING LOT. THE CAR WAS PARKED FOR LESS THAN 10 MINUTES. WHEN I CAME BACK MY STEERING WHEEL WAS LOCKED AND I COULD NOT TURN THE IGNITION TO START THE CAR. THE LIGHTS AND RADIO WORK SO THE BATTERY IS NOT DEAD. TWO AAA ROADSIDE WORKERS TRIED TO TURN THE IGNITION AND IT DID NOT WORK. *TR

Suspension › Rear
Filed Feb 3, 200897,500 milesGA

MY CAR WAS PARKED AT THE AIRPORT. WHEN I RETURNED HOME AFTER MY CAR HAD BEEN PARKED FOR THREE DAYS THE ANTI-LOCK BRAKES LIGHT CAME ON AND MY CAR WAS MAKING A LOUD NOISE. I TOOK IT TO THE DEALER AND THE REAR LEFT BALL BEARING WAS BROKEN AND I WAS INFORMED BY THE SERVICE TECHNICIAN THAT MY WHEEL COULD FALL OFF. I LATER REALIZED THAT THE SAME BALL BEARING WAS PREVIOUSLY FIXED UNDER RECALL 01B85. HOWEVER THE DEALER WOULD NOT COVER THE EXPENSE AND I HAD TO PAY FOR IT MYSELF. I LATER WROTE A LETTER TO FORD TO REQUEST A REFUND AND MY REQUEST WAS DENIED. *TR

Electrical System › Ignition
Filed Jan 30, 2008AZ

IGNITION LOCKED UP. *TR

Steering › Column Locking › Anti-theft Device
Filed Jan 27, 2008IA

ANTI-THEFT STEERING WHEEL LOCKED AND CAR WON'T START - 2ND TIME. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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