Page 7 of 74 · complaints 301–350 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition
Filed Oct 26, 200864,235 milesMO

MY KEY WILL NOT TURN IN THE IGNITION, I HAVE NEVER HAD ANY PROBLEMS BEFORE THEN ALL OF A SUDDEN IT WON'T TURN. MY WARRANTY HAS EXPIRED ON MY CAR, SO I AM LEFT NOW WITH FINDING SOMEONE TO FIX IT. THIS CAUSED A HUGE PROBLEM FOR SINCE I WAS STRANDED WITH MY TWO SMALL CHILDREN 3YEAR OLD AND 4 MONTH OLD! I AM NOT A HAPPY CONSUMER RIGHT NOW! *TR

Electrical System › Ignition
Filed Oct 24, 200890,000 milesMA

APPROXIMATELY 4 YEARS AGO, I HAD TO HAVE THE KEY PORT, TUMBLER AND THE ENTIRE KEY SYSTEM REPLACED ON MY 2000 FORD FOCUS BECAUSE THE KEY WOULD NO LONGER WORK. THE TUMBLER, APPARENTLY, BECAME JAMMED SOMEHOW. THE REPLACEMENT COST WAS $350. THE EXACT SAME MALFUNCTION OCCURRED YESTERDAY. THIS TIME AROUND, THE COST TO FIX THE PROBLEM WAS $450. AFTER A LONG DISCUSSION WITH FORD CUSTOMER SERVICE REPRESENTATIVES THEY BASICALLY TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME BECAUSE IT IS OUT OF WARRANTY. THIS IS THE SECOND TIME THIS HAS OCCURRED TO ME, WITH THE SAME CAR. A LITTLE RESEARCH REVELED THAT THIS IS COMMON PROBLEM WITH THIS MODE, JUST SEARCH THE INTERNET UNDER, ?2000 FORD FOCUS, KEY GOES IN IGNITION, BUT WON'T TURN?, AND YOU WILL SEE MANY INSTANCES OF THE EXACT SAME PROBLEM OTHER FOCUS OWNERS HAVE BEEN HAVING. AT THIS POINT, I AM SIMPLY SEEKING REIMBURSEMENT OF THE $450 THAT I HAD TO SPEND, AGAIN, TO CORRECT A PROBLEM FORD IS CLEARLY DENYING IS A RECALL ISSUE. *TR

Air BagsCrash1 injured
Filed Oct 20, 2008100,000 milesMI

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE STOPPED AT A TRAFFIC LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OR HER SKULL AND SUFFERED HEADACHES. THE RADIATOR WAS PUSHED INTO THE ENGINE AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000 KILOMETERS.

Electrical System
Filed Oct 15, 2008112,000 milesWA

FORD FOCUS KEY WILL NOT TURN IN THE IGNITION. *TR

Electrical System
Filed Oct 13, 2008100,000 milesMI

00 FORD FOCUS TAILLIGHTS NOT WORKING. FOUND THAT FORD HAS A RECALL FOR THE WIRE HARNESS DECKLID. TOOK VEHICLE TO A FORD DEALERSHIP WAS TOLD THAT MY VEHICLE IS NOT PART OF THE RECALL. I'VE NUMEROUS RECALLS ON THIS VEHICLE ALREADY. VEHICLE WAS OVERHEATING. WAS TOLD BY FORD DEALERSHIP THAT NEEDED A NEW RADIATOR, COST ME $800. WHEN I PICKED UP THE VEHICLE IT WAS STILL OVERHEATING, COME TO FIND OUT I ONLY NEEDED A NEW WATER PUMP. *TR

Electrical System
Filed Oct 5, 2008TN

TURNING THE KEY IN THE IGNITION HAS BECOME MORE AND MORE DIFFICULT. TO WHERE IT HAS TAKEN UP TO A HALF AN HOUR TO ACTUALLY GET IT TO TURN. IT IS MOST CERTAINLY A SAFETY CONCERN WHERE IN THERE IS THE POSSIBLY OF BECOMING STRANDED SOMEWHERE. *TR

Electrical System › Ignition
Filed Sep 29, 2008100,000 milesME

FOR THE FIRST TIME (AT 100K MILES), MY WIFE'S 2000 FORD FOCUS' IGNITION LOCK HAS FAILED. LUCKILY, IT HAPPENS AT HOME, BUT I HAVE READ MANY HORROR STORIES OF OTHERS WHO WERE NOT SO FORTUNATE. EVIDENTLY, THIS IS ANOTHER COMMON PROBLEM WITH THIS VEHICLE BUT ONE THAT FORD REFUSES TO ADDRESS. NHTSA SHOULD SURELY INITIATE A RECALL ON THIS PROBLEM. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 16, 2008176,631 milesPA

TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND BACK DOORS WOULD NOT LATCH AND ARE BEING HELD TOGETHER WITH A RATCHET STRAP. WHILE DRIVING 20 MPH AROUND A BEND, THE BACK DOORS FLEW OPEN. CURRENTLY, THE FRONT DOORS WILL NOT OPEN FROM THE OUTSIDE. IN THE EVENT OF A CRASH, NO ONE WOULD BE ABLE TO OPEN THE DOORS FROM THE OUTSIDE. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2005. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE FAILURES PERSIST. THE DEALER WILL NOT REPLACE THE LATCHES AGAIN. THE FAILURE MILEAGE WAS 176,631. UPDATED 10/03/08 *BF THE ENGINE STALLED. A NEW FUEL PUMP WAS INSTALLED. UPDATED 10/06/08. *JB

WheelsCrash2 injured
Filed Sep 9, 200890,200 milesMD

LEFT WHEEL FELL OFF ON THE FREE WAY AND 2 PASSENGERS WERE INJURED. *TR

Suspension › Front
Filed Sep 7, 200880,000 milesCO

THE RIGHT FRONT COIL SPRING BROKE ON MY CAR AND PUNCTURED MY FRONT RIGHT TIRE WHILE IT WAS PARKED. LUCKILY WE WERE PARKED AND THE VEHICLE WAS NOT MOVING OR IT COULD OF BEEN VERY DANGEROUS. *TR

Electrical SystemFire
Filed Sep 3, 200873,450 milesRI

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT SMELLED A BURNING ODOR IN THE VEHICLE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD, BUT DID NOT FIND ANY SMOKE. IN ADDITION, THE COOLANT TEMPERATURE WAS FINE; HOWEVER, HE FELT IS WAS EXTREMELY HOT UNDER THE HOOD. HE ENTERED THE VEHICLE AND NOTICED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE HAS NOT TAKEN THE VEHICLE TO BE DIAGNOSED BY A MECHANIC. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) FOR THE SAME SYMPTOMS HE WAS EXPERIENCING IN HIS VEHICLE. HE HAD ALSO BEEN EXPERIENCING LOSS OF POWER AND HESITATION IN THE VEHICLE WHILE TRAVELING AT LOW SPEEDS. HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CONTACT BELIEVES THE VEHICLE SHOULD BE INCLUDED SINCE HE IS EXPERIENCING IDENTICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 73,450.

Latches/Locks/Linkages
Filed Aug 29, 2008132,000 milesNJ

THE IGNITION LOCK CYLINDER JAMMED UP ON ME SO THAT I COULD NOT START THE CAR. THIS IS THE SECOND TIME IT HAS HAPPENED. THE LOCK CYLINDER HAD TO BE REPLACED AS IN THE PAST INCIDENT. *TR

Electrical System
Filed Aug 29, 2008125,884 milesOH

2000 FORD FOCUS, IGNITION CYLINDER LOCKS UP AND CANNOT TURN KEY TO TURN ON CAR. I SEE THAT THERE HAS BEEN A LOT OF REPORTED INCIDENTS OF THE SAME. *TR

Electrical System › Ignition
Filed Aug 26, 200848,400 milesNJ

2000 FORD FOCUS WAGON. COMPLAINT: KEY WON'T TURN IN IGNITION. HAD IT REPAIRED BY SV. STATION COUPLE OF WEEKS AGO (STILL GIVING ME PROBLEMS) MY SON BROUGHT A FOCUS AT THE SAME TIME I DID AND HAD THE SAME PROBLEM NOT TOO LONG AFTER HE PURCHASED HIS. MY DAUGHTER CALLED ME TODAY AND SAID "GUESS WHAT. HER FATHER IN LAW WENT TO START MY GRANDSONS CAR AND THE KEY WON'T TURN" YOU GUESSED IT, A 2000 FOCUS. I STARTED RESEARCHING ON THE INTERNET AND COULDN'T BELIEVE ALL THE COMPLAINTS RELATED TO THIS PROBLEM. EVERYBODY THAT BROUGHT IT TO THE FORD DEALERS FOR REPAIR WERE SHELLING OUT $500.00. OUTRAGED, THAT IS WHAT PROMPTED ME TO REGISTER THIS COMPLAINT AS FAR AS I'M CONCERNED THIS IS AS CLOSE TO A SCAM AS YOU CAN GET. WHAT A GRAND DESIGN FOR AN EASY PROFIT! THERE ARE ALOT OF PEOPLE OUT THERE SCREAMING RECALL AND FORD SITS BACK AND DOES NOTHING! THANK YOU FOR YOUR TIME. *TR

Electrical SystemFire1 injured
Filed Aug 21, 200898,000 milesVA

2000 FORD FOCUS THE CAR WAS BEING DRIVEN AND HAD JUST PULLED INTO OUR NEIGHBORHOOD WHEN THE AC FAN STOPPED RUNNING AND I NOTICED THE SMELL OF SMOKE. THE CAR WAS PULLED OVER IMMEDIATELY AND TURNED OFF. SMOKE STARTED POURING OUT FROM UNDER THE DASH BOARD AND BURST INTO FLAMES. 911 WAS CALLED THE FIRE TRUCKS CAME AND PUT THE FIRE OUT. THE ENTIRE INTERIOR IS GONE WHILE THE ENGINE AND DRIVE TRAIN ARE FINE. THE CAR IS TOTALED. *TR

Power Train › Automatic Transmission
Filed Aug 18, 200819,000 milesMA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE FORWARDS OR BACKWARDS. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION WAS COMPLETELY NONFUNCTIONAL AND NEEDED TO BE REPLACED. THE MANUFACTURER COULD NOT ASSIST DUE TO THE AGE OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 19,000.

Electrical System › Ignition
Filed Aug 15, 200896,000 milesWA

IGNITION PROBLEM, KEY WOULD NOT TURN IN IGNITION AT ALL, REPLACING AND WILL NEED TO DRILL TO PULL OUT OLD IGNITION. SHODDY PARTS QUALITY IS LIKELY TO BLAME. *TR

Air Bags › FrontalCrash1 injured
Filed Aug 15, 200899,967 milesFL

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE LOCKED AND BEGAN TO SLIDE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE PRECEDING VEHICLE. ON IMPACT, THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S HAND WAS INJURED AND THE FRONT WINDSHIELD WAS CRACKED. HE CALLED FORD AND IS AWAITING THEIR RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS UNABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 99,967.

Electrical System › Ignition
Filed Aug 14, 200878,234 milesNM

2000 FORD FOCUS KEY WON'T TURN IN THE IGNITION. *TR

Electrical System › Ignition
Filed Aug 14, 2008105,000 milesWA

HAD TO REPLACE THE IGNITION ON MY 2000 FORD FOCUS WAGON, AND FOUND OUT IT IS A COMMON COMPLAINT AND PROBLEM WHICH WILL CONTINUE. I JUST DON'T UNDERSTAND WHY FORD DOESN'T RECALL THE PART AND HAVE IT FIXED FOR THEIR LOYAL CUSTOMERS. WHAT A SHAME! THIS PROBLEM LEFT MY WIFE STRANDED OVER 25 MILES FROM HOME. *TR

Electrical System
Filed Aug 5, 2008105,000 milesPA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATE INTERMITTENTLY. IN ADDITION, THE SPEEDOMETER DOES NOT WORK PROPERLY AT TIMES. THE VEHICLE WILL IDLE ROUGHLY OR FAST AND HAS TO BE SHUT OFF IN ORDER FOR THE IDLING TO STOP. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE CURRENT MILEAGE WAS 106,000 AND FAILURE MILEAGE WAS 105,000.

Electrical System › Ignition
Filed Aug 4, 200855,000 milesNY

THE KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION. A LOCKSMITH CAME AND FIXED IT, BUT NOW I CAN'T GET THE KEY OUT AT ALL AND HAVE TO LEAVE IT IN THE IGNITION ALL THE TIME. *TR

Wheels
Filed Aug 4, 200888,040 milesID

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT. HE SLOWLY DROVE THE VEHICLE HOME AND DISCOVERED THAT THE NUT BACKED OFF THE HUB ON THE REAR DRIVER SIDE WHEEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE CURRENT MILEAGE WAS 88,056 AND FAILURE MILEAGE WAS 88,040.

Electrical System › Ignition
Filed Aug 1, 2008881,515 milesNJ

KEY WOULD NOT GO INTO THE IGNITION ON MY 2000 FORD FOCUS. *TR

Fuel System, Gasoline
Filed Jul 31, 2008NC

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WOULD HESITATE DRIVING AT ANY SPEED. THERE ARE TIMES WHERE THE ENGINE WILL REV AND IT WILL RAISE 2 OR 4 RPMS BUT THE SPEED OF THE VEHICLE WILL REMAIN THE SAME. SHE TOOK THE VEHICLE INTO A SHOP AND WAS TOLD THAT THERE WAS A PROBLEM IN THE FUEL LINE AND THAT IT NEEDED TO BE REPAIRED. BUT SHE DECIDED TO CHECK FOR RECALLS BEFORE MAKING REPAIRS. SHE WENT ONLINE AND FOUNDS RECALLS FOR HER YEAR MAKE AND MODEL. SHE FOUND A RECALL THAT EXPLAINED HER EXACT PROBLEMS SHE CALLED THE DEALERSHIP AND WAS TOLD THAT THE RECALL DID NOT AFFECT HER VIN. SHE BELIEVES THAT HER VIN SHOULD BE INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE. UPDATED 09/10/08 *BF THE CONSUMER STATED THE VEHICLE HESITATES AND SHUTS OFF. UPDATED 09/11/08 *JB

Power Train
Filed Jul 28, 2008TN

HAD TO REPLACE TRANSMISSION, COST CLOSE TO $2,800.00. AFTER THAT WAS REPLACED I HAS A COIL SPRING BREAK OVER THE TIRE WHICH BROKE OFF INTO MY TIRE AND I WENT CAREENING OVER A RAILROAD TRACK AND I WENT INTO A DITCH. FORD MOTOR COMPANY REPLACED THAT AFTER MUCH PROTESTING ON MY BEHALF. I PAID OUT OF POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS NEVER REIMBURSED FOR THAT. THE ISSUE I HAVE HAD SINCE THEN IS THAT THE CAR STALLS FOR NO APPARENT REASON. I HAVE REPLACED AN O2 CENSOR AND BATTERY, BUT THIS PROBLEM PERSISTS. IT DOES NOT MATTER WHAT SPEED I AM GOING. THE CAR ACTS AS IF IT ISN'T GETTING FUEL TO THE MOTOR. NOW, MECHANICS ARE SAYING I MAY NEED TO REPLACE THE FUEL PUMP WHICH IS EXPENSIVE. I WILL FINALLY BE PAYING THIS CAR OFF NEXT MONTH. IT FEELS LIKE A DISPOSABLE ADVENTURE. I READ UP ON THE RECALLS AND FEEL THIS HAS TO BE A RECALL WITH THE FUEL SYSTEM. I AM AFRAID TO GO VERY FAR IN THIS CAR BECAUSE I DON'T KNOW WHEN OR WHERE IT WILL STALL. IT HAS NO REAL PATTERN . I TRIED GOING WITH A HIGHER GRADE OF FUEL, USED ADDITIVES AND IT JUST KEEPS DOING THE SAME THING, PLEASE CONSIDER MY COMPLAINT. *TR

Electrical System › Ignition
Filed Jul 19, 200859,383 milesCA

2000 FORD FOCUS: IGNITION SEIZED UP AND KEY WOULD NOT TURN. AAA ROADSIDE ASSISTANCE BANGED AND JIGGLED TO FREE IT UP BUT IT SEIZED THREE TIMES AGAIN -- EVERY TIME TURNED OFF THE IGNITION, IT WON'T TURN AGAIN. I'VE READ MANY DESCRIPTIONS OF COMPLAINTS ABOUT THE SAME OCCURRENCE; PLAN TO FOLLOW ADVISE OF GOING TO LOCKSMITH FOR REPLACEMENT IGNITION CYLINDER BECAUSE APPARENTLY FORD IS USING SAME PROBLEMATIC CYLINDER FOR REPLACEMENTS. *TR

Electrical System › Ignition
Filed Jul 17, 200880,000 milesMI

BEGINNING IN DECEMBER 2005 I HAVE HAD TROUBLE WITH THE IGNITION ON MY FORD FOCUS. AT FIRST IT BEGAN WITH THE KEY NOT TURNING IN THE IGNITION. IT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST 21/2 YEARS. ABOUT A MONTH AGO I COULD NOT EVEN GET THE KEY INTO THE IGNITION. ONCE THE KEY WAS INSERTED I DID NOT REMOVE IT AGAIN FOR FEAR I WOULD NOT BE ABLE TO DRIVE THE CAR AT ALL. NOW THE IGNITION WILL NOT TURN EVEN WITH THE KEY IN IT. NO ONE IS ABLE TO REPAIR THE IGNITION, AND THERE ARE APPARENTLY NO AFTER MARKET PARTS.... SO I HAVE TO GO TO A FORD DEALER AND PAY ALMOST $400 TO FIX THE IGNITION ON A CAR THAT IS 9 YEARS OLD. THIS IS RIDICULOUS AND I KNOW THAT THERE A LOT OF OTHER DRIVERS/OWNERS THAT HAVE HAD PROBLEMS WITH THE IGNITION. AT LEAST 2 OF MY CLOSE FRIENDS ALSO OWN A FOCUS (BOY ARE THEY MAD I SUGGESTED GETTING ONE NOW) AND THEY HAVE BOTH HAD TO HAVE THE IGNITION REPLACED. IT SEEMS TO ME THAT THIS PROVES IT IS A MANUFACTURING PROBLEM, AND I SHOULD THEREFORE BE ABLE TO GET THE CAR FIXED FREE OF CHARGE, OF COURSE THE WARRANTY IS UP, SO BASICALLY I'M SCREWED. I HOPE YOU WILL ISSUE A RECALL ON THIS, BECAUSE I CAN'T AFFORD TO FIX IT, AND I NEED IT TO GET TO WORK, OR LOSE MY JOB IN AN EVER WORSENING ECONOMY. THANKS *TR

Visibility › Power Window Devices and Controls
Filed Jul 15, 200834,000 milesNV

DRIVING ALONG, ROLLED DOWN DRIVER SIDE REAR WINDOW FOR FRESH AIR, WINDOW FELL OUT OF TRACK, APPROX 1 MONTH LATER SAME THING HAPPENED TO PASSENGER REAR WINDOW SAME THING. *TR

Engine and Engine Cooling
Filed Jul 14, 2008108,847 milesCA

I WAS DRIVING AND I CAME TO A STOP SIGN AND WHEN I PRESSED ON THE GAS TO DRIVE OFF MY 2000 FORD FOCUS JUST DIED ON ME. AND THIS HAPPENED LIKE A MONTH AGO ALSO. I JUST DIDN'T SAY ANYTHING. BUT THIS IS VERY DANGEROUS THAT MY CAR DOESN'T TELL ME WHEN ITS OVERHEATING,IT JUST TURNS OFF. THAT'S NOT SAFE. *TR

Equipment
Filed Jul 13, 200800

WHEN AIR CONDITIONER IS RUNNING CAN NOT PUT CAR IN PARK OR THE CAR STALLS...THIS STARTING HAPPENING AFTER A HOSE OF SOME TYPE WAS REPLACED AT THE BACK OF THE ENGINE. *TR

Visibility › Windshield
Filed Jul 8, 200872,000 milesWI

AFTER TWO DAYS OF RAIN MY PASSENGER SIDE OF MY 2000 FORD FOCUS FILLED UP WITH WATER. THEN WHEN I WENT TO TURN ON THE AIR CONDITIONING WATER CAME POURING OUT OF THE FLOOR VENTS. I ALWAYS HESITATE TO TAKE IT INTO A DEALERSHIP SO I USED THE INTERNET TO SEARCH FOR SIMILAR COMPLAINTS. AFTER LOOKING AROUND I FOUND AROUND 25 COMPLAINTS JUST ON ONE WEBSITE HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_8122_2.HTML . ON THIS SITE MANY PEOPLE REFERRED TO THE POLLEN FILTER WHERE THERE WAS NOT A TIGHT SEAL OR SOME TYPE OF DEFECTIVE PART THAT WOULD CAUSE WATER TO ENTER INTO THE VENT SYSTEM OF THE CAR THEN FILL THE PASSENGER SIDE OF THE INTERIOR. THIS SOUNDS LIKE A HUGE PROBLEM AND I WOULD APPRECIATE IT IF YOU WOULD LOOK INTO IT. *TR

Wheels
Filed Jul 2, 2008170,000 milesOH

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING BETWEEN 35-45 MPH, THE REAR WHEELS BEGAN TO WOBBLE. THE MECHANIC STATED THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS, LUGS, NUTS/BOLTS); HOWEVER, THE FAILURE HAS RECURRED. THE CONTACT INQUIRED ABOUT NHTSA SAFETY IMPROVEMENT CAMPAIGN NUMBER 01I017000 (WHEELS, LUGS, NUTS/BOLTS) AND WAS INFORMED THAT THE CAMPAIGN WAS OVER. THE FAILURE MILEAGE WAS 170,000.

Suspension
Filed Jul 2, 200840 milesIN

2000 FORD FOCUS; BOTH FRONT COIL SPRINGS BROKEN OR COILS OVERLAPPING. *TR

Power Train › Automatic Transmission
Filed Jun 30, 2008CA

EVERY TIME I WOULD TAKE MY CAR TO THE DEALER FOR REPAIRS . THEY WOULD TELL ME THERE WERE NONE. IN JUNE I TOOK MY FOCUS TO THE DEALER FOR A LOUD NOISE COMING FROM THE LEFT REAR WHEEL. THEY TOLD ME THERE WERE NO BALL BEARINGS ON THE LEFT SIDE AND THE RIGHT SIDE NEEDED TO BE DONE ALSO, THEY ONLY HAD ONE IN STOCK THAT DAY. *TR

Electrical System › Ignition
Filed Jun 30, 2008108,000 milesNM

2000 FOR FOCUS IGNITION LOCK. I AM ABOUT TO REPLACE MY IGNITION LOCK FOR THE 3RD TIME. EACH TIME, I HAVE GONE TO MY CAR IN THE EVENING ONLY TO FIND THE KEY WON'T GO INTO THE LOCK, IT WON'T TURN, ETC. I HAVE NOW BEEN STRANDED APPROXIMATELY 9 TIMES IN SOMETIMES ROUGH AREAS. THIS IS A WELL KNOWN AND DOCUMENTED SAFETY ISSUE. *TR

Latches/Locks/Linkages
Filed Jun 24, 2008TN

FIRST THE BACK PASSENGER DOOR LOCK WENT OUT, AND THEN THE DRIVERS DOOR LOCK WENT OUT. YOU CAN NOT OPEN WITH A KEY, NOR THE AUTOMATIC LOCKS. I TOOK THE HANDLE OFF TO TRY TO MANUALLY UNLOCK THE DOOR, AND YOU CAN'T. ALSO THE AIR AND FAN JUST WENT OUT. IT WAS WORKING GREAT, AND THEN ALL OF A SUDDEN IT JUST STOPPED WORKING! *TR

Electrical System
Filed Jun 22, 200896,000 milesPA

I AM EXPERIENCING WHAT THOUSANDS OF OTHERS HAVE EXPERIENCED WITH THE 2000 FORD FOCUS. FOR THE PAST YEAR, WE HAVE INTERMITTENTLY HAD THE IGNITION SWITCH LOCK UP, UNABLE TO TURN THE KEY AND START THE CAR. I HAVE BEEN STRANDED MANY TIMES. MY MECHANIC TOLD ME THIS IS A OVERWHELMINGLY COMMON PROBLEM WITH THE 2000 FOCUS AND SUGGESTED TAPPING AND BANGING ON THE IGNITION SWITCH TO GET IT TO TURN. THIS WORKED FOR ABOUT A YEAR, HOWEVER, AS I AM FINDING OUT BY READING THESE COMPLAINTS, IT FINALLY HAS FROZEN AND WILL NOT TURN. FORD WANTS TO CHARGE PEOPLE FOUR HUNDRED FIFTY DOLLARS TO REPLACE THIS DEFECTIVE SWITCH, ONLY TO REPLACE IT WITH ANOTHER DEFECTIVE SWITCH,WHICH WILL ULTIMATELY NEED REPLACING , YET ANOTHER $450.. MY HUSBAND PURCHASED AN IGNITION SWITCH FROM AN AUTO PARTS STORE, ONLY TO HAVE TO TAKE IT TO FORD ANYWAY TO INSTALL BECAUSE THEY GET YOU BY CHARGING $150. TO "REPROGRAM THE PATS SYSTEM ON THE KEY. AT WHAT POINT AND HOW MANY VEHICLES HAVE TO BE REPORTED TO BE DEFECTIVE , HOW MANY OWNERS HAVE TO BE CHARGED THOUSANDS OF DOLLARS TO REPLACE DEFECTIVE PARTS WITH DEFECTIVE PARTS AND FORD ALLOWED TO KEEP CHARGING AND RECHARGING US TO FIX THE SAME PROBLEM RATHER THAN BEING ACCOUNTABLE FOR THE PROBLEM AND RECALLING THE PART?? WHY AREN'T CONSUMER'S PROTECTED AGAINST THIS? *TR

Suspension › Rear
Filed Jun 20, 2008OH

FORD WILL NOT HONOR RECALL ON WHEEL BEARING. STATEMENT SAID EVEN IF THE CAR HAS BEEN SERVICE BEFORE IT WILL FIX. NOT TRUE I SPENT A HOUR ON THE PHONE WITH THEM . FORD WILL NOT HONOR AGGREEMENT BECAUSE IT DID IT AGAIN. SEARCH RESULTS REPORT DATE : JUNE 20, 2008 AT 11:33 AM NHTSA CAMPAIGN ID NUMBER : 01I017000 MAKE / MODELS : MODEL/BUILD YEARS: FORD / FOCUS 2000-2001 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : NOV 29, 2001 NHTSA CAMPAIGN ID NUMBER : 01I017000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL NUMBER OF UNITS AFFECTED : 238653 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF , OHIOM, . IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS. CONSEQUENCE: THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE. REMEDY: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002

Suspension › Front
Filed Jun 17, 200862,000 milesIL

SPRING BROKE ON FRONT END OF CAR- SHREDDED TIRE THAT ISN'T EVEN A YEAR OLD. MECHANIC INFORMED ME HE HAD THE SAME YEAR & MODEL OF CAR WITH SAME PROBLEM. I ASKED IF A RECALL WAS ISSUED HE SAID HE COULD NOT LOCATE ANY. *TR

Suspension › Front
Filed Jun 17, 200849,000 milesIN

CAR WAS TURNED ON TO RETURN HOME FROM WORK. HEARS A LOUD NOISE FROM FRONT OF CAR WHEN PUT IN DRIVE. CAR AFTER THAT WAS RUBBING ON RIGHT FRONT TIRE SO DIDN'T DRIVE HOME. LEFT IN WORK PARKING LOT. HAD TOWED TO METCALF'S AUTO CLINIC IN DYER, IN. RIGHT FRONT COIL SPRING HAD BROKEN. ASKED WHY WOULD THAT HAPPEN WHEN MILES ARE LOW 49K FOR 2000 FORD FOCUS SE AND GARAGE KEPT. ATTENDANT SAID FORD IS AWARE OF PROBLEM SO I CALLED FORD DEALERSHIP IN MERRIVILLE IN. WAS TOLD NOTICES WENT OUT TO INFORM OWNERS OF PROBLEM IN NOV OF 2004 AND THAT AN EXTENDED WARRANTY WAS GIVEN TO FIX IF PROBLEM OCCURRED. ONLY I NEVER RECEIVED SUCH NOTICE. SO NOW I AM ASKING FOR FORD TO PAY FOR REPAIR AND THEY REFUSED IT SAYING IT WASN'T FIXED AT A FORD DEALERSHIP. I WAS ALSO TOLD THAT YOU WERE NOTIFIED WHEN A NOTICE WAS SENT TO ME.. BUT WHEN I CALLED I WAS TOLD ONLY FORD HAS THAT INFORMATION. SO IS A CATCH TWENTY TWO. WARRANTY OFFERED BY FORD IS SUPPOSE TO BE FOR 10 YEARS AND 150,000 MILES. SO I FALL UNDER WARRANTY BUT CANNOT PROVE I DIDN'T RECEIVE NOTICE AND IS THEIR EXCUSE FOR NOT WANTING TO RE-IMBURSE ME FOR REPAIR. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 10, 200871,000 milesVA

FORD FOCUS 2000 SE - CAR LOSES ENGINE POWER WHEN DRIVING ON HIGHWAY AT 50/55 MPH. THEN WARNING SIGN LIGHTS UP AFTER A FEW MINUTES. I NOTICED THIS HAPPENS DURING HOT WEATHER MAINLY. EVEN AFTER LESS THAN 10 MILES OF DRIVING. IF I STOP THE CAR A FEW MINUTES, THE WARNING LIGHT SHUTS OFF BUT THE PROBLEM IS STILL EXISTING. DOES NOT HAPPEN DURING COLD MONTHS. *TR

Steering
Filed Jun 3, 2008OK

THE IGNITION LOCKED UP ON MY WIFE'S FORD FOCUS FOR THE UMPTEENTH TIME AND HAD TO BE REPLACED DUE TO THE TUMBLERS AND OTHER PARTS BREAKING. THIS IS THE SECOND IGNITION THAT WE HAVE HAD TO REPLACE SINCE WE BOUGHT THE CAR IN 2000. *TR

Suspension › Front › Springs › Coil Springs
Filed Jun 2, 2008136,000 milesME

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS TAKEN TO A MECHANIC FOR AN ALIGNMENT. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE TWO FRONT COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE TWO FRONT SPRINGS, THE TWO REAR WHEEL CYLINDERS, AND A BRAKE LINE. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS AND BOLTS), BUT IT DID NOT APPLY TO HER VIN. SHE CALLED THE DEALER AND WAS INFORMED THAT THE RECALL HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 06/16/08 *BF

Engine and Engine Cooling › EngineFire
Filed Jun 2, 2008LA

MY SON WAS DRIVING THE CAR. HE GOT TO HIS DESTINATION AND THERE WAS SMOKE BILLOWING FROM UNDER THE HOOD. HE WAS GOING TO OPEN THE HOOD BUT HE NOTICED FLAMES AND HE THEN RETRIEVED AN EXTINGUISHER AND CALLED 911. THE FRONT OF THE CAR WAS TOTALLY BURNED AND ALL THE WINDOWS WERE SHATTERED. *TR

Visibility › Power Window Devices and Controls
Filed Jun 2, 2008107,000 milesUT

I HAVE A 2000 FORD FOCUS AS DOES MY EX BOTH HAVING THE SAME YEAR MAKE AND MODEL OF THE FORD FOCUS! THE PROBLEM IN WHICH WE BOTH HAVE ENCOUNTERED IS THAT 3 OUT OF THE 4 WINDOWS IN OUR CARS NO LONGER WORK THE WINDOWS AT FIRST WOULD MAKE A POPPING SOUND ON SOME OTHERS JUST BROKE SUDDENLY. NOW WHEN I SAY BROKE THE MOTORS TO ALL THE WINDOWS STILL WORK BUT THE PLASTIC CLIP THAT HOLDS THE WINDOW ON THE TRACKS. I RECENTLY TOOK MY CAR TO HAVE SAFETY AND ADMISSIONS DONE AND WAS NOT ABLE TO PASS SAFETY DO TO THE FACT THAT MY DRIVERS SIDE WINDOW DOES NOT ROLE DOWN. WHAT I HAVE BEEN FORCED TO DO IS ALL THREE OF THE WINDOWS NOT WORKING ARE EITHER HELD UP BY TAPE OR A DOOR STOP FROM THE INSIDE. DO TO MY WINDOWS HAVING TO BE HELD IN THE MANNER THEY ARE I AM CONSTANTLY WORRIED ABOUT MY CAR BEING AN EASY TARGET FOR A BREAK IN THUS I DON'T HAVE THE COMFORT LEVEL I FEEL I SHOULD WITH MY OWN VEHICLE. I HAVEN'T BEEN ABLE TO FIX THE WINDOWS YET DUE TO THE HIGH COST OF NEARLY $200 PER WINDOW. AS I SEE IT THIS WOULD HAVE TO BE A FACTORY DEFAULT SEEING IF IT HAD ONLY HAPPENED TO ONE WINDOW MAYBE A FLUKE BUT THREE OF MY FOUR ALSO THREE OF THE FOUR ON MY EX'S VEHICLE TOO!!! *TR

Unknown or Other
Filed Jun 2, 200884,000 milesOH

IGNITION FAILURE. *TR

Engine and Engine CoolingFire
Filed May 29, 200887,000 milesNJ

MY SON WAS DRIVING A 2000 FOCUS HATCHBACK. JUST ENTERED INTO A JUGHANDLE TO MAKE A TURN ENGINE LIGHT AND OIL LIGHTS WENT ON, CAR LOCKED UP AND SMOKE ENTERED INSIDE THE CAR. HE WAS ABLE TO GET OUT OF THE VEHICLE AND CAR WAS ON FIRE. VEHICLE WAS TOTALED IN THE FIRE. *TR

Suspension › Front
Filed May 27, 200845,450 milesPA

THE FRONT PASSENGER SIDE COIL SPRING OF MY 2000 FORD FOCUS ZTS BROKE IN HALF AND PUNCTURED THE TIRE. THE CAR WAS THEN TOWED TO A MECHANIC. I HAVE FEWER THAN 50K MILES ON THE CAR. THE ONLY EVENT THAT MIGHT HAVE LED UP TO THE BREAK WAS TRAVELING AT LESS THAN 10MPH OVER A SPEED BUMP INSIDE A PARKING GARAGE. THE SPRING, SHOCK ABSORBER, AND TIRE MUST BE REPLACED. AND MY MECHANIC EXPRESSED SURPRISE THAT THE TIRE DID NOT EXPLODE. I CONTACTED FORD TO DETERMINE WHETHER THERE WAS A RECALL ON THIS PART SINCE IT WAS SUCH AN UNUSUAL OCCURRENCE. I WAS INFORMED THAT SOME CARS OF THE SAME MAKE, MODEL , AND YEAR WERE RECALLED BECAUSE OF CORROSION ON THESE SPRINGS. HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. A QUICK SEARCH OF WEBSITE SET UP FOR FORD FOCUS OWNERS BY OWNERS REVEALED SEVERAL PEOPLE WITH THE SAME PROBLEM. *TR

Suspension › Front
Filed May 19, 200880,000 milesME

2000 FORD FOCUS #1 CAR HAS BEEN OWNED BY ME SINCE 2001 (BOUGHT FROM A DEALER WITH 13K MILES ON IT), IT GETS USED LIGHTLY AND NEVER GOES ON LONG TRIPS. I USE IT JUST FOR LOCAL DRIVING, TO AND FROM WORK. (ABOUT 5 MILES A DAY, CAR HAS 80K MILES ON IT) THIS CAR IS A LEMON! I HAVE HAD SOME OF THE STRANGEST PROBLEMS AND GONE THROUGH MORE RECALLS THEN ANYONE SHOULD HAVE TO. #2 PROBLEMS I'M HAVING CURRENTLY: SUSPENSION CAR'S FRONT PASSENGER SIDE SPRING HAS BROKEN, MAKES VERY LOUD CRUNCHING NOISES WHEN TURNING, NEEDS REPAIR. ELECTRICAL CAR HAS SMELLED OF BURNING RUBBER, AND ELECTRICAL SYSTEM HAS STARTED SMOKING ON MORE THEN ONE OCCASION, HAVE COME VERY CLOSE TO GOING UP IN FLAMES. TURNING THE CAR OFF THEN DISCONNECTING THE BATTERY TERMINAL CURES THE PROBLEM TEMPORARILY. WAS ALSO TOLD BY LOCAL MECHANIC FRONT AXLES ARE BAD, AND NEED TO BE REPLACED SOON BUT DO NOT KNOW MUCH MORE ABOUT IT. PROBLEMS I'VE HAD: FUEL PUMP RECALL, DOOR LATCH RECALL, AND BATTERY CABLE RECALL. HAVE ALSO HAD PROBLEMS WITH THE REAR BEARINGS OF THE CAR, PAID OUT OF POCKET TO FIX THOSE, BECAUSE DEALER TOLD ME THERE WAS NO RECALL ON THEM. AFTER READING NHTSA CAMPAIGN #01I017000 I HAVE SINCE LEARNED OTHERWISE. #3 ALL THE PROBLEMS I'M HAVING WITH THE CAR CURRENTLY ARE NOT FIXED. ALL THE OTHER ONES WERE REPAIRED BY THE DEALER WITH THE EXCEPTION OF THE REAR WHEEL BEARINGS. THE FRONT SPRING IS STILL AVAILABLE AS IS STILL ON THE CAR, AND HE ELECTRICAL SYSTEM IS STILL INTACT. I WILL HAVE TO REPLACE THE SPRING SOON BUT I'LL

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →