Page 9 of 74 · complaints 401–450 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition
Filed Jan 23, 2008MN

I HAVE HAD TO REPLACE MY 2000 FORD FOCUS IGNITION 4 TIMES IN THE 7 YEARS I'VE HAD THIS CAR. THE FIRST WAS IN 2001 THEN THE LAST WAS 2007. I CAN NOT KEEP FIXING THIS PROBLEM WHEN IT COST ME OVER $500.00 I WAS QUOTED BY FORD. *TR

Suspension
Filed Jan 21, 200879,000 milesNJ

IN APRIL 2002 THE LOCAL FORD DEALER PERFORMED THE 2000 FORD FOCUS WHEEL BEARING SAFETY UPGRADE AT 19,000 MILES. IN OCT 2005 THE RIGHT FRONT WHEEL BEARING WAS REPLACED AT 59,000 MILES AND NOW WE NEED TO REPLACE THE RIGHT REAR WHEEL BEARING AT 79,000. IT APPEARS THAT FORD HAS NOT FIXED THE PROBLEM WITH THEIR SAFETY UPGRADE. *TR

Electrical System › Ignition › Switch
Filed Jan 21, 2008FL

THERE HAS BEEN AN ONGOING PROBLEM WITH MY IGNITION SWITCH IN MY 2000 FORD FOCUS. THE STEERING COLUMN SEEMS TO LOCK UP ON ME AND THE KEY WONT TURN TO UNLOCK IT. THIS PROBLEM HAS BEEN ONGOING FOR A WHILE NOW. I KNOW I AM NOT THE FIRST PERSON THIS HAS HAPPEN TO. I JUST HOPE SOMETHING CAN BE DONE ABOUT THIS. FORD WANTS ALMOST 400.00 DOLLARS TO FIX THIS PROBLEM AND IT ISN'T EVEN A GUARANTEED FIX. I DON'T THINK THIS IS RIGHT FOR FORD TO CHARGE THAT KIND OF MONEY FOR SOMETHING THAT WILL HAPPEN AGAIN DOWN THE ROAD. *TR

Electrical System › Ignition › Switch
Filed Jan 18, 200878,000 milesWI

2000 FORD FOCUS IGNITION SWITCH FAILURE. *TR

Electrical System › Ignition
Filed Jan 7, 200894,000 milesLA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. HE STATED THE KEY WOULD ONLY TUNR THREE QUARTERS OF THE WAY WHEN INSERTED INTO THE IGNITION. IN ADDITION, HE HAS SOMETIME HE HAS TO SHIFT THE VEHICLE INTO NEUTRAL TO TURN THE IGNITING. AS A RESULT, THE VEHICLE WOULD NOT START IMMEDIATELY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.

Suspension › Front › Springs › Coil Springs
Filed Jan 6, 2008RI

DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR

Electrical System › Ignition › Switch
Filed Jan 4, 200853,000 milesNY

FORD FOCUS ZX3 2000 - KEY GETS STUCK IN THE IGNITION AND YOU ARE UNABLE TO START THE CAR.*CN

Steering › Linkages
Filed Jan 3, 2008126,950 milesNC

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE FRONT END OF THE VEHICLE VIBRATED AND THERE WAS A ROARING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A RECALL FOR THE STEERING: LINKAGES (NHTSA CAMPAIGN ID # 02V289000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE FAILURE MILEAGE 126,950 AND CURRENT MILEAGE WAS 127,000.

Unknown or OtherCrash
Filed Jan 2, 200861,000 milesVA

BRAKES FAILED WHICH CAUSED CRASH. THE VERY DAY BACK BRAKES WERE FIXED, THE FRONT BRAKES THEN WENT OUT WITHIN A MONTH, RESULTING IN ALMOST ANOTHER ACCIDENT. EVEN THOUGH FORD RECALLED THIS BACK IN 2000, (BOUGHT CAR IN 2005) THEY ARE REFUSING TO FIX IT. THERE HAVE BEEN 14 TOTAL RECALLS, ALL SEEM TO BE WRONG WITH MY CAR TOO. I SHOULD HAVE DONE MY HOMEWORK PRIOR TO BUYING BUT WHY WAS ANYONE EVEN ABLE TO SELL THIS TO ME CONSIDERING ALL THE RECALLS?*CN

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 31, 2007100,000 milesWA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS/BOLTS) ONLY APPLIES TO THOSE RESIDING ON THE EAST COAST OF THE UNITED STATES. THE CONTACT STATED THAT HE IS ALSO EXPERIENCING THE SAME FAILURE WHERE HE RESIDES. THE FAILURE OCCURRED IN THE STATE OF WASHINGTON IN DECEMBER OF 2007 DURING MASSIVE FLOODS AND SNOW STORMS. HE TOOK HIS VEHICLE TO THE DEALER SEVERAL TIMES AND THEY CONFIRMED THE FAILURE. THE CONTACT NOTIFIED THE HEAD SALES DEPARTMENT AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE HE WAS NOT IN THE REGIONAL LOCATION AS THE RECALL STATED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Electrical System › Ignition › Switch
Filed Dec 30, 2007137,000 milesCO

TONIGHT (12/29/2007), FOR THE FOURTH TIME (SIX TIMES TOTAL), THE IGNITION SWITCH ON MY 2000 FORD FOCUS DIED, LEAVING ME STRANDED YET AGAIN. THIS TIME, I WAS LEFT STRANDED IN 12 DEGREE WEATHER FOR SEVEN HOURS. IT IS AMAZING I DIDN'T GET FROSTBITE - OR WORSE. I BOUGHT MY FOCUS IN 2002, WITH 52,000 MILES ON IT. THE PRIOR OWNER HAD REPLACED THE IGNITION SWITCH TWICE ON THE CAR - ONCE ABOUT 12,000 MILES (UNDER WARRANTY) AND ONCE ABOUT 42,000 MILES. I REPLACED THE SWITCH AT 58,000, 72,000 AND 102,000 MILES. CAR NOW HAS 137,000 MILES AND ONCE AGAIN, I'M GOING TO HAVE TO REPLACE THE [XXX] IGNITION SWITCH AGAIN, AFTER BEING ASSURED BY THE FORD DEALERSHIP THAT THIS WOULD NEVER HAPPEN AGAIN ("IT'S BEEN REDESIGNED, THE PROBLEM IS FIXED.") '!@#$%. THE FORD DEALERSHIP HAS SAID THAT EVERY SINGLE TIME I'VE HAD TO REPLACE IT, AFTER TAKING $300-$375 OF MY MONEY EACH TIME, AND SEVERAL THOUSAND MILES LATER, I'M HAVING TO REPLACE IT AGAIN! THE FORD DEALERSHIP WILL ONLY WARRANTY THE IGNITION SWITCH FOR A LOUSY 12,000 MILES. WHAT IS PARTICULARLY AGGRAVATING ISN'T THE MONEY SO MUCH AS THE CAVALIER ATTITUDE FORD HAS THAT THIS IS NOT A "SAFETY ISSUE." TELL THAT TO MY STILL-COLD BODY! YOU SIT FOR SEVEN HOURS IN A CAR, STUCK, UNABLE TO TURN THE HEAT ON, IN FREEZING TEMPERATURES. IS IT GOING TO TAKE SOMEONE DYING BEFORE FORD OWNS UP TO THIS PROBLEM? *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System › Ignition
Filed Dec 28, 2007NJ

CRACKED IGNITION. JAMMED STEERING COLUMN. BOTH WERE REPLACED. OLD PART IS AVAILABLE. *TR

Electrical System › Ignition
Filed Dec 19, 2007MO

MY DAUGHTER WHO IS 17 CAME OUT OF WORK AT 10 PM ON A SUNDAY NIGHT AND HER KEY WOULDN'T GO IN THE IGNITION OF HER 2000 FORD FOCUS. THUS SHE WAS STRANDED ALONE AFTER DARK IN AN EMPTY PARKING LOT. I FEEL THAT THIS IS A SAFETY ISSUE. NOT EVERYONE CAN AFFORD A CELL PHONE AND IF SHE HADN'T HAD ONE SHE WOULD HAVE BEEN IN REAL TROUBLE BECAUSE THERE IS NOTHING CLOSE TO WHERE SHE WORKS. WE STRESS ABOUT MAINTENANCE SO SHE WILL NOT BREAK DOWN AND SHE WILL BE SAFE. THIS SHOULD BE A RECALL. SHE HAS ONLY HAD THE CAR FOR THREE MONTHS AND THIS IS ALREADY THE SECOND PROBLEM SHE HAS HAD WITH THIS CAR. *TR

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 19, 200738,492 milesNY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE REAR WHEEL AND BRAKE DRUM ASSEMBLY SEPARATED FROM THE VEHICLE AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). FORD STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE VEHICLE WAS REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,324 AND FAILURE MILEAGE WAS 38,492.

Electrical System › Ignition › Switch
Filed Dec 15, 200755,000 milesWA

IGNITION SWITCH FAILURE ON FORD FOCUS-LEFT ME AND MY DAUGHTER STRANDED AT THE DOCTOR'S OFFICE PARKING LOT. THE KEY WOULD NOT TURN. *TR

Suspension › Front › Springs › Coil Springs
Filed Dec 12, 200797,800 milesKS

FRONT COIL SPRING BROKE AND COULD HAVE CAUSED BAD ACCIDENT AND INJURY. COIL SPRING WHERE IT BROKE WAS RUBBING ON FRONT TIRE. FRONT END HAD BEEN NOISY AND WOULD SOUND LIKE SOMETHING BUMPING OR NOT CONNECTED WHEN ON ROUGH PAVEMENT OR SPEED BUMPS. HAD TO HAVE FRONT COIL SPRINGS AND STRUTS REPLACED, RE-ALIGNED. *TR

Electrical System › Ignition › Switch
Filed Dec 12, 2007IN

MY WIFE PURCHASED A 2000 FORD FOCUS LX. SHE WENT OUT TO HER VEHICLE AND THE IGNITION KEY WILL NOT TURN. WE HAVE TURNED THE STEERING WHEEL LEFT AND RIGHT TO GET THE IGNITION TO TURN. THE STEERING WHEEL IS ALSO LOCKED. I SEARCHED THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH AND HOW SOME PEOPLE HAVE HAD TO REPLACE THE PART MORE THEN ONCE. WHY DOES FORD NOT RECOGNIZE THIS PROBLEM IN A RECALL. I KNOW THIS IS 2007 BUT I THOUGHT FORD WAS USUALLY ON TOP OF THINGS. CAN ANYTHING BE DONE? I HAVE PRINTED UP NUMEROUS COMPLAINTS ON THIS TOPIC. SO WHAT IS BEING DONE IF ANYTHING TO CORRECT THIS PROBLEM. I HAVE BEEN UNABLE TO FIND A RECALL FROM FORD ON THIS PROBLEM. OUT OF ALL THE VEHICLES I HAVE OWNED I HAVE NEVER HAD TO REPLACE AN IGNITION SWITCH OR PART!!!!!!! *TR

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 7, 200714,000 milesVA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING OVER 35 MPH, THE VEHICLE BEGAN TO MAKE A LOUD NOISE COMING FROM THE REAR WHEELS. THE DEALER STATED THAT THERE WERE NO FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR MORE TIMES FOR THE NOISE. ON DECEMBER 7, 2007, WHILE DRIVING 55 MPH, THE DRIVER SIDE REAR WHEEL BEARING FAILED. THE VEHICLE WAS PULLED OVER AND TOWED TO A MECHANIC. THE MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/ BOLTS). THE DEALER STATED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE BEFORE IT WAS PURCHASED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 14,000.

Electrical System › Ignition
Filed Dec 5, 2007WI

AS I LEFT WORK ON THE NIGHT OF 12/4/07, I ENTERED MY 2000 FORD FOCUS AND FOUND THAT I COULD NOT TURN THE KEY IN THE IGNITION. THE KEY WOULD NOT FULLY ENTER THE IGNITION CYLINDER AND THUS COULD NOT START THE CAR. AS SUCH, I WAS STUCK IN THE PARKING LOT WITH NO WAY TO DRIVE MYSELF HOME WITHOUT CALLING FOR A RIDE. LUCKILY, I WAS ABLE TO FIND SOMEBODY, EVEN THOUGH THERE WAS A STRONG WINTER STORM AT THE TIME. I HAD THE CAR TOWED TO A DEALERSHIP - THE TOW TRUCK DRIVER TOLD ME HE SEES THIS PROBLEM ALL THE TIME WITH THIS CAR AND GAVE ME SOME TIPS FOR HOW TO TRY TO GET THE KEY TO WORK (AT LEAST TEMPORARILY), BUT NOTHING WORKED AND HE TOWED THE CAR. THE DEALERSHIP TOLD ME THAT THEY NEEDED TO COMPLETELY REPLACE THE IGNITION LOCK CYLINDER, WHICH I HAD THEM DO. DOING RESEARCH ONLINE, I FOUND THAT THERE ARE A LARGE NUMBER OF PEOPLE THAT HAVE THIS ISSUE REOCCUR WITH THEIR FOCUS. I CALLED FORDS CUSTOMER CARE CENTER, WHO INFORMED ME THAT THERE WAS NOTHING THEY COULD DO TO ASSIST MY REPAIR (IN THE FORM OF AN EXTENDED WARRANTY OR GOODWILL REPAIR) AND REFERRED ME TO THIS SITE TO SEE IF THIS ISSUE MERITED A RECALL. *TR

Electrical System › Ignition
Filed Dec 4, 200770,000 milesNY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE KEY WAS PLACED IN THE IGNITION, IT WOULD NOT TURN AT ALL. THE VEHICLE WAS TOWED TO THE DEALER AND THE IGNITION WAS REPLACED. THE CAUSE OF THE MALFUNCTION WAS UNKNOWN. PRIOR TO THE FAILURE, THE VEHICLE WAS EXPERIENCING DIFFICULTY STARTING AND THE KEY HAD TO BE TURNED SEVERAL TIMES. THE TRUNK LOCK FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 160,000.

Fuel System, Gasoline
Filed Dec 4, 200780,000 milesPR

I SEARCHED IN YOUR PAGE AND YOU ALREADY HAVE A CAMPAIGN. THE OFFICIAL NHTSA PAGE CONCERNING RECALL IS #03V48200 AND THE NHTSA CAMPAIGN IS #02V28900. THE ENGINE OF MY CAR ALREADY CRASHED AND I WANT TO KNOW WHERE I CAN SEARCHED FOR THE CAR'S SERIAL NUMBER THAT ARE INCLUDED IN THIS RECALL. *TR

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 3, 2007115,000 milesTN

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS: LUGS/NUTS/BOLTS). THE DEALER STATED THAT THEY DID NOT HAVE TO PERFORM THE RECALL BECAUSE THE VEHICLE WAS REPAIRED UNDER THE ORIGINAL RECALL (NHTSA CAMPAIGN ID NUMBER 00V303000). THE CURRENT AND FAILURE MILEAGES WERE 115,000.

Vehicle Speed Control › Cables
Filed Nov 26, 200770,924 milesNY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. ON NOVEMBER 16, 2007, WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED TO 60 MPH. THE ABS ENGAGED AND THE VEHICLE ACCELERATED TO 12,000 RPM'S. THE CONTACT DROVE INTO A CURB IN ORDER TO STOP THE VEHICLE. HE SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE VEHICLE SPEED CONTROL CABLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS; HOWEVER, NHTSA CAMPAIGN ID NUMBER 00V302000 (VEHICLE SPEED CONTROL:CABLES) WAS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 70,924 AND CURRENT MILEAGE WAS 71,200.

Electrical System › Ignition
Filed Nov 26, 2007VA

FOR THE SECOND TIME, MY 2000 FORD FOCUS IGNITION LOCK HAS FAILED IN THAT THE KEY WON'T TURN AND VEHICLE IS IMMOBILIZED. CURRENT MILEAGE ON VEHICLE IS APPROXIMATELY 48,500 AND IGNITION CYLINDER WAS DRILLED OUT AND REPLACED BY FORD DEALER AT 28,000 MILES AND REPLACEMENT PART FREQUENTLY STUCK AND NOW IGNITION CANNOT BE UNLOCKED. *TR

Fuel System, Gasoline
Filed Nov 26, 200772,800 milesME

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED A FEW SECONDS LATER. FORD STATED THAT THE FAILURE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM); HOWEVER, THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE FAILURE MILEAGE WAS 72,800 AND CURRENT MILEAGE WAS 73,000. UPDATED 01-15-08. *KB UPDATED

Electrical System › Ignition
Filed Nov 23, 200789,000 milesIA

I OWN A 2000 FORD FOCUS. ON THE MORNING OF NOVEMBER 22, 2007 I PARKED MY VEHICLE IN MY DRIVEWAY, WHICH IN TURN BLOCKED THE EXIT OF MY OTHER VEHICLE FROM THE GARAGE. WHEN I WENT TO START MY VEHICLE THAT NIGHT TO GO TO WORK, THE KEY WOULDN'T FIT INTO THE IGNITION. I WAS EVENTUALLY ABLE TO JAM THE KEY INTO THE IGNITION, BUT IT WOULD NOT TURN FORWARD. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE IT COST ME $380 TO REPLACE THE IGNITION AND MAKE NEW KEYS. FORTUNATELY, I WAS NOT HAVING AN EMERGENCY. IF I HAD TO TAKE MY SON, WHO IS 1 YEAR OLD, TO THE EMERGENCY ROOM, I WOULDN'T HAVE BEEN ABLE TO LEAVE MY HOUSE FOR AN HOUR. I HAVE RESEARCH THIS ISSUE AND HAVE BECOME AWARE THAT THIS YEAR VEHICLE IS HAVING A LOT OF THESE ISSUES. *TR

Power Train › Driveline › Differential Unit
Filed Nov 21, 2007NJ

2000 FORD FOCUS WITH 30,000 MILES. DIFFERENTIAL BLEW UP AND DESTROYED THE TRANSMISSION. ONE YEAR AGO THE STRUTS HAD TO BE REPLACED IN THE FRONT END. I UNDERSTAND THESE THINGS ARE NOT NORMAL OCCURRENCES ESPECIALLY WITH THE AMOUNT OF DRIVING I DO. I CAN'T SELL OR TRADE IN THE CAR WITHOUT REPAIRING THE TRANSMISSION, ESTIMATE: 2,700. *TR

Electrical System › Ignition › Switch
Filed Nov 12, 200718,000 milesWV

KEY CYLINDER ON 2000 FORD FOCUS HAS BEEN REPLACED TWICE NOW. CAR HAS LESS THAN 80,000 MILES ON IT. I CAN NOT BELIEVE A RECALL WAS NOT ISSUED. WENT OUT THE FIRST TIME AT 18,000 MILES AND AT $356.00 A POP I BELIEVE THE PUBLIC IS BEING TAKEN FOR A RIDE. *TR

Exterior Lighting › Headlights
Filed Nov 10, 200786,000 milesNC

FORD FOCUS HEADLAMPS EXTREMELY DIM AND ON LOW BEAM AND ONE SIDE ON LOW BEAM WHILE OPPOSITE SIDE ON HIGH. IF YOU SWITCH TO HIGH BEAM IT DOES THE SAME THING ONLY OPPOSITE. WIRING INTERNAL TO HEADLAMP SEEMS TOO SMALL FOR CURRENT FED THROUGH WIRING. YOU CAN SEE THE WIRING IS FATIGUED. REPLACED HIGH BEAM SWITCH AND ON/OFF SWITCH TO NO AVAIL. CHECKED POWER AND GROUNDS TO NO AVAIL. SEEMS FORD HAS ELECTRICAL ISSUES WITH THESE CARS. *TR

Engine and Engine Cooling › EngineFire
Filed Nov 8, 2007120,000 milesVA

TL

Electrical System › Ignition
Filed Nov 3, 2007TN

I HAD TO HAVE THE IGNITION CYLINDER REPLACED IN MY 2000 FORD FOCUS 4 TIMES IN THE LAST 5 YEARS AND TODAY IT LOCKED UP AGAIN. IT IS A KNOWN PROBLEM WITH FORD. IT GIVES NO WARNING. 1 MINUTE IT WORKS FINE ... THE NEXT TIME I GO TO START THE KEY --- IT IS LOCKED UP AND WONT UNLOCK. I AM A SINGLE MOM ON DISABILITY AND IT IS UNSAFE TO HAVE SUCH AN UNDEPENDABLE CAR - I NEVER KNOW WHEN IT WILL START AND WHEN IT WONT. *TR

Vehicle Speed Control
Filed Nov 1, 200712,500 milesFL

ON 10/23/07 I INSERTED KEY INTO IGNITION OF MY FORD FOCUS AND IMMEDIATLEY THE LIGHTS AND GAUGES WENT HAYWIRE-VEHICLE FAILED TO START. TO MAKE A LONG STORY SHORT ,AFTER UNPLUGING THE BATTERY CABLES AND GOING BACK TO THE STRANDED CAR THE NEXT EVENING, IT STARTED . 2 DAYS LATER MY WIPERS CAME ON BY THEMSELVES AND WOULD NOT STOP UNTIL I TURNED THE CAR OFF AND RESTARTED. ON 10/31/07 WHILE DRIVING MY DAUGHTER HOME, THE VEHICLE BEGAN ACCELERATING AND DECCELERTAING UNCONTROLLABLY. I PULLED OF THE HIGHWAY AND WHEN I OPENED THE DRIVERS DOOR, THE SEATBELT LIGHT BEGAN BLINKING AND MAKING A LOUD TICKING NOISE. THIS HAD HAPPENED THE NIGHT PRIOR, BUT I THOUGHT MAYBE THE BUTTON WAS DEPRESSED. MY DOME LIGHTS MAKE A SCREECHING NOISE AND BLINK ON AND OFF. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO. WHENEVER SOMETHING LIKE THIS HAPPENS I AM DRIVING HOME LATE AT NIGHT AND OF COURSE THE DEALER IS NOT OPEN TO HELP ME . MY CAR IS ALMOST PAID OFF AND I WILL NOT INVEST MORE THAN WHAT IT IS WORTH, WHICH IS ONLY ABOUT $2,500.TOO BAD I HAVE PAID ABOUT $18,000 FOR IT. I WOULD ALSO LIKE TO KNOW WHY I HAVE NOT RECEIVED RECALLS FOR THE FOLLOWING PROBLEMS: 1. 1ST MONTH AFTER PURCHASE, ELECTRICAL SYSTEM RUNNING AIRBAGS, MIRRORS, DOORS ETC. FAILED. 2. 37,000 MILES- TRANSMISSION FAILED 3. 42,000 MILES- POWER DOOR LOCKS FAILED AND SOON AFTER PASSENGER DOORS STUCK IN THE LOCK POSITION. 4. ALL WINDOW TRACKS HAVE FAILED. 5. WHEEL BEARINGS REPLACED. 6. TRUNK LATCH FAILED 7. IGNITION FAILED AND WAS REPLACE

Latches/Locks/Linkages › Doors › Latch
Filed Oct 25, 2007OH

I AM HAVING A PROBLEM WITH MY DOORS LATCHING AND CLOSING. SOMETIMES I AM ABLE TO OPEN THE CAR DOORS FROM THE OUTSIDE AND OTHER TIMES I HAVE TO ENTER THROUGH THE TRUNK. IF I AM ABLE TO ENTER FROM THE OUTSIDE DRIVER OR PASSENGER DOOR I THEM ENTER THE CAR AND CLOSE THE DOOR AND IT DOES NOT LATCH AND CLOSE THEREFORE THE DOORS ARE OPEN AND NOT SECURELY LATCHED AND CLOSED AND MAY CAUSE HARM IF I AM DRIVING. *JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 17, 200785,000 milesNJ

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR END OF HIS VEHICLE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE REAR WHEEL BEARINGS WERE REPLACED. WEEKS LATER, THE NOISE RECURRED, ESPECIALLY WHILE APPLYING THE BRAKES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Oct 14, 2007OR

HATCH BECAME UNUSUALLY DIFFICULT TO LATCH. THE PLASTIC INSIDE THE LATCH AT BOTTOM OF ASSEMBLY BROKE. THEN WE HAD TO USE AN ARRAY OF THINGS TO KEEP IT WEDGED SHUT,YET IT WOULD STILL POP OPEN WHILE DRIVING, THINGS SOMETIMES FELL OUT, MY DOG WAS ALMOST ONE. LIGHT STAYED ON ALONG W/BLINKING SECURITY LED, MY BATTERY IS NOW DEAD AND HAVE TO PUSH START. THE HATCH LATCH HAS BEEN PURCHASED USED, BUT NOW THE LOCK HAS TO BE EXCHANGED TO FIT MY OWN KEY, I DO NOT KNOW HOW TO DO THIS MYSELF, CANNOT AFFORD LOCKSMITH. PART WAS HARD TO FIND AND EXPENSIVE. I HAVE TO BUY THE ENTIRE HATCH DOOR. I GOT LUCKY! ONCE! *JB

Electrical SystemFire
Filed Oct 12, 200742,000 milesNY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. IN JULY OF 2007, THE DOOR LOCKS ON THE VEHICLE BEGAN TO MALFUNCTION. THE CONTACT CHANGED THE FUSE, BUT THIS DID NOT CORRECT THE FAILURE. THE TAIL AND BRAKE LIGHTS ALSO BEGAN TO MALFUNCTION, FOLLOWED BY THE REAR HATCH. THE DEALER ADVISED HIM NOT TO DRIVE THE VEHICLE BECAUSE A FIRE HAD TAKEN PLACE IN THE WIRING. THE CONTACT IS CURRENTLY AWAITING THE VEHICLE DIAGNOSIS. THE CURRENT MILEAGE WAS 42,338 AND FAILURE MILEAGE WAS 42,000.

Suspension › Front › Springs › Coil Springs
Filed Oct 3, 200760,829 milesNY

2000 FORD FOCUS TIRE BLEW OUT. CUSTOMER STATES SHE WAS INFORMED AFTER THE REPAIR OF THE VEHICLE THAT THERE WAS A SILENT RECALL ON THE COIL SPRING. SHE STATED THAT THE COIL SPRING BROKE CAUSING THE TIRE TO BLOW OUT. *KB THE CONSUMER STATED SHE WAS NOTIFIED BY FORD THAT THEY WERE NOT GOING TO BE REIMBURSED FOR THE REPAIRS. THE CONSUMER PROVIDED A COPY OF THE SILENT RECALL ISSUED BY FORD PERTAINING TO THE VEHICLE. *TR

Electrical System › Ignition › Switch
Filed Oct 1, 20078,000 milesVA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE WOULD NOT START AND THE STEERING WHEEL LOCKED. THE KEY THAT IS USED TO START THE IGNITION IS ALSO USED FOR THE DOORS. THE KEY STOPPED WORKING FOR THE PASSENGER SIDE DOOR AND THE TRUNK. THE VEHICLE DOES NOT HAVE POWER LOCKS. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED, HOWEVER, THEY DID NOT SUGGEST A REMEDY FOR THE DOORS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 17,000. UPDATE 01-15-08. *KB UPDATED *JB

Suspension › Front › Wheel Bearing
Filed Sep 28, 200796,250 milesGA

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE ABS LIGHT ILLUMINATED WHEN THE VEHICLE WAS STARTED. WHILE DRIVING, THE CONTACT HEARD A SOUND, WHICH RESEMBLED SCRAPING METAL. THE DEALER STATED THAT THE WHEEL BEARING FAILED AND THEY REPAIRED THE FAILURE. THE POWERTRAIN, SPEED, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 96,250.

Air BagsCrash1 injured
Filed Sep 28, 2007NY

INAPPROPRIATE DEPLOYMENT OF AIR BAGS AT A LOW SPEED CRASH (LESS THAN 15 MPH). *JB

Electrical System › Ignition
Filed Sep 27, 2007MI

KEY WOULD NOT TURN IN IGNITION. INCURRED COST FOR TOWING CAR TWICE, IGNITION WAS REPLACED, AND THEN NEW KEYS HAD TO BE PROGRAMMED. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 17, 2007139,000 milesNC

I OWN A 2000 FORD FOCUS WHICH STALLED WHILE DRIVING ON THE INTERSTATE HIGHWAY (85) BETWEEN BURLINGTON AND DURHAM, NC ON SEPTEMBER 15, 2007. THE CAR FIRST BEGAN SURGING AND LOST POWER AND LATER CAME TO A COMPLETE STOP ON THE INTERSTATE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE SHOULDER OF THE HIGHWAY BEFORE THE CAR CAME TO A REST. THE CAR LATER STARTED AND I WAS ABLE TO MAKE IT BACK HOME. I TOOK THE CAR TO THE FORD DEALER IN DURHAM AND WAS TOLD THAT THE PROBLEM WAS A CLOGGED FUEL PUMP AND IT NEEDED TO BE REPLACED AT A COST OF $750.00. I VISITED THE INTERNET AND FOUND THAT THE WARRANTY WAS EXTENDED FOR THE SAME PROBLEM ON FOCUS ASSEMBLED AT THE WAYNE AND HERMOSILLO ASSEMBLY PLANTS. THE EXTENDED COVERAGE PROGRAM IS 03N01. THE DEALER CHECKED WITH WHAT THEY CALLED OASIS AND MY CAR IS NOT INDICATED AS COVERED UNDER THE EXTENDED COVERAGE PROGRAM. WHILE THE FAILURE OF THE FUEL PUMP DID NOT CAUSE AN ACCIDENT THAT RESULTED IN INJURY I FEEL THAT I WAS LUCKY AND COULD HAVE BEEN TOWARDS THE CENTER OF THE HIGHWAY AND WOULD HAVE STALLED ON THE HIGHWAY AND THE RESULT WOULD HAVE BEEN DIFFERENT. THIS EXTENDED WARRANTY SHOULD BE EXTENDED TO INCLUDE ALL 2000 FOCUS BECAUSE CLEARLY THE PROBLEM EXIST WITH OTHER MANUFACTURING LOCATIONS AND THE DEFECT IS WITH THE FUEL DELIVERY SYSTEM AND NOT THE LOCATION OF ASSEMBLY OF THE VEHICLE. I HAVE NO WAY OF CHECKING BEHIND THE DEALER BUT THE SERIAL NUMBER. *JB

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 14, 200796,141 milesNY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 15 MPH, THE VEHICLE ROLLED FORWARD, SHIFTED OUT OF SECOND GEAR, AND ROLLED BACK. THE FAILURE OCCURRED ON BOTH FLAT AND INCLINED SURFACES. THE DEALER REPLACED THE CONTROL MODULE. THE FAILURE MILEAGE WAS 96,141 AND CURRENT MILEAGE WAS 96,241.

Electrical System › Wiring › Rear Compartment/Trunk
Filed Sep 13, 2007KY

VEHICLE RECALLED IN FEBRUARY 2001 TO REPAIR PROBLEM:"SOME OF THE AFFECTED VEHICLES HAVE A RIGID VINYL SLEEVE AROUND THE WIRING AT THE HINGE POINT OF THE REAR DECKLID. DURING DECKLID OPENING AND CLOSING, MOVEMENT IS CONCENTRATED AT THIS POINT AND MAY CAUSE ONE OR MORE WIRES WITHIN THE HARNESS TO FATIGUE AND BREAK. DEPENDING ON WHICH WIRES BREAK, IT MAY RESULT IN THE LOSS OF LICENSE PLATE LAMPS, CENTER HIGH-MOUNT STOP LAMPS, STOP LAMPS OR TAIL LAMPS. LOSS OF THIS REAR LIGHTING COULD INCREASE THE RISK OF AN ACCIDENT." TOOK VEHICLE IN FOR REPAIR BUT THE FOLLOWING HAVE FAILED SINCE: RIGHT TAIL LAMP, REVERSE LIGHTS. ON 09/12/2007 A FORD CUSTOMER RELATIONS REP STATED THAT MY VEHICLE HAS NEVER HAD ANY RECALLS. I HAVE FOUR OF FIVE OF THE NOTICES THEY SENT ME.

Electrical System › Ignition
Filed Sep 10, 2007127,000 milesWI

I DROVE MY 2000 FORD FOCUS ABOUT 2 MILES TO THE GAS STATION TO RUN IN FOR MILK. WHEN RETURNING TO THE CAR 3 MINUTES LATER, THE KEY WOULD NOT TURN IN THE IGNITION. LUCKILY WAS ABLE TO WALK HOME AND GET A RIDE BACK TO THE GAS STATION WITH ANOTHER KEY (HOPING IT WASN'T THE IGNITION PROBLEM I'D READ SO MUCH ABOUT). THAT DIDN'T HELP. THE NEXT MORNING I CALLED THE FORD DEALERSHIP, WHICH WAS LITERALLY WITHIN VIEW OF THE GAS STATION. THEY TOLD ME I HAD TO HAVE IT TOWED TO THEIR GARAGE ($45!!! FOR LESS THAN A QUARTER MILE) AND THEN PAY FOR A NEW IGNITION $400. *TR

Electrical System › Ignition
Filed Sep 6, 2007VA

PARKED IN A PUBLIC PARKING SPACE AND CAME BACK TO RETRIEVE MY CAR. COULD GET THE KEY IN THE IGNITION BUT COULD NOT TURN IT. TURNS OUT THE IGNITION WAS FAULTY AND HAD TO BE REPLACED BY FORD. EVERYONE I'VE TALKED TO WITH THIS MAKE AND MODEL OF CAR HAS HAD THIS PROBLEM, BUT FORD HAS NOT ADDRESSED IT. THEY CHARGED 400 DOLLARS TO REPLACE IT. *TR

Electrical System › Ignition › Switch
Filed Sep 2, 2007CA

IGNITION CAN NOT BE TURNED WITH KEY INSERTED. *JB

Electrical System › Ignition › Switch
Filed Aug 29, 200751,000 milesWA

THE FIRST TIME I COULDN'T GET THE KEY INTO THE IGNITION. THEN AFTER 30 MINUTES I GOT IT TO GO IN. THEN WHEN I PARKED, I COULDN'T GET THE KEY OUT. SO I DROVE HOME. HAD TO CALL A LOCKSMITH TO COME DRILL OUT THE CYLINDER AND PUT A NEW ONE IN--$220. THIS HAD NEVER HAPPENED BEFORE. EVEN THOUGH NO ONE WAS HARMED BY THIS DEFECT ON MY 2000 FORD FOCUS WITH 51,000 MILES ON IT, I WAS VERY INCONVENIENT FOR ME. WHAT IF I HAD BEEN TRAVELING ALONE AT NIGHT AWAY FROM THE CITY AND LOCKSMITHS AND MY CAR WOULDN'T START BECAUSE THE KEY WOULDN'T TURN OR GO IN? I WOULD BE STRANDED. THAT TO ME IS A SAFETY ISSUE. A QUICK SEARCH ONLINE SHOWS THAT THERE ARE THOUSANDS OF FOCUS OWNERS WHO HAVE HAD THIS SAME PROBLEM AND FORD HAS DONE NOTHING ABOUT IT. THERE SHOULD BE A RECALL. *JB

Electrical System › Ignition
Filed Aug 25, 2007IN

I WAS GETTING IN MY 2000 FORD FOCUS THIS MORNING TO GO TO WORK; I PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. I FIDDLED WITH IN FOR ABOUT 10 MINUTES TO NO AVAIL. AS A RESULT, I HAD TO CALL OFF OF WORK. THAT ALONE IS A LOSE OF MONEY. I HAVE NOT YET CALLED FORD ABOUT THIS PROBLEM, BUT ACCORDING TO OTHER REPORTS, IT CAN COST ANYWHERE FROM$100- $400 TO FIX THIS PROBLEM. I JUST THANK GOD THIS DIDN'T HAPPEN TO ME IN A DANGEROUS AREA. I COULD HAVE BEEN STRANDED IN A VERY DANGEROUS AREA. I HAVE HAD PROBLEMS WITH THE KEY NOT TURNING BEFORE THIS INCIDENT, HOWEVER, I COULD ALWAYS EVENTUALLY TURN THE KEY, AFTER FIDDLING WITH IT FOR A FEW MINUTES. *TR

Electrical System › Ignition › Switch
Filed Aug 24, 200776,000 milesWV

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE KEY WAS PLACED IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →