CONSUMER FEELS THE VEHICLE HAS HAD TOO MANY RECALLS FOR A NEW (4MONTHS OLD) VEHICLE AND DOES NOT FEEL COMFORTABLE DRIVING IT, CONSUMER RECIEVED RECALL 00V-303 FOR THE REAR WHEEL HUB RETAINING CLIP NUT AND RECALL 00V-218 FOR FAILING TO COMPLY WITH OCCUPANT PROTECTION IN INTERIOR IMPACT REQUIREMENTS. NLM
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE COMING TO A FULL STOP VEHICLE WOULD START SHUTTERING. WHEN SHIFTING GEARS VEHICLE WOULD STALL WITHOUT ANY INDICATION. PLESAE PROVIDE FURTHER INFORMATION. *AK
VEHICLE WAS STOPPED IN TRAFFIC, AND WAS REARENDED BY ANOTHER VEHICLE AT ABOUT 40-50MPH. BOTH AIRBAGS DEPLOYED. HOWEVER, DRIVER'S AIRBAG SPILLED CHEMICALS ON DRIVER'S HAND AND UP TO ELBOW. DRIVER RECEIVED CHEMICAL BURNS. *AK
WHEN BRAKE PEDAL IS APPLIED BRAKES MAKE A SCREECHING SOUND THAT DOSE'NT STOP UNTIL VEHICLE COMES TO A COMPLETE STOP. DEALER HAS BEEN COPNTACTED.*AK
TWICE, WHILE SITTING AT A STOP LIGHT, THE ENGINE SUDDENLY WENT TO FULL THROTTLE. PUT CAR IN NEUTRAL AND SHUT OFF ENGINE. ON SECOND OCCASION, CAR RESTARTED ON FULL THROTTLE A NUMBER OF TIMES BEFORE SUCCESSFULLY RESTARTED ON IDLE. DEALERSHIP CAN'T LOCATE PROBLEM.
WHEN BRAKES ARE APPLIED, THEY MAKE A VERY LOUD CONTINUOUS SQUEALING NOISE UNTIL THE CAR COMES TO A COMPLETE STOP. EVERY SINGLE TIME THE BRAKES ARE APPLIED THEY MAKE THIS NOISE. AT FIRST IT STARTED OUT AS AN OCCASIONAL LOW SQUEAKING NOISE DURING AUGUST 2000. THEN IT CONTINUED TO GET WORSE. I TOOK THE CAR TO BOB DAVIDSON FORD IN BALTIMORE MARYLAND AND THEY TOLD ME THAT A LOT OF FORD FOCUS OWNERS WERE COMPLAINING ABOUT THE BRAKES. THEY SAID NOTHING COULD BE DONE AND THAT THE ENGINEERS AT FORD WERE LOOKING INTO THE PROBLEM. THEN I TOOK THE CAR TO TYSONS FORD IN VIENNA VIRGINIA. THEY SAID THAT IT WAS THE BRAKE DUST CAUSING THE PROBLEM WITH THE BRAKES. THEY CHARGED ME $37.00 TO CLEAN THE BRAKES. AS I DROVE OUT OF THE PARKING LOT, I APPLIED THE BRAKES AND THEY STILL MADE THE NOISE. SO, I CALLED TYSONS FORD BACK AND THEY TOLD ME THAT NOTHING COULD BE DONE ABOUT THE BRAKES BUT IF I WANTED THEM TO TAKE ANOTHER LOOK AT THE CAR THEY WOULD HAVE TO CHARGE ME AGAIN. IN THE MEANTIME, THE BRAKES ARE GETTING WORSE. THEN I TOOK THE CAR BACK TO THE DEALER WHERE I PURCHASED THE CAR (STOKES-CRAVEN FORD/RACEWAY FORD IN DARLINGTON SOUTH CAROLINA). THEY CHECKED THE BRAKES AND TOLD ME THAT THEY TURNED THE ROTORS. SO I PICKED THE CAR UP. THE BRAKES STILL MADE THE NOISE. SO, I CALLED THIS DEALER BACK AND THEY SAID TO BRING IT BACK. SO, THE BRAKES ARE GETTING WORSE AND NO ONE CAN'T SEEM TO SOLVE THE PROBLEM.
CAR STALLS OUT MULTIPLE TIMES PER DAY WHILE DRIVING, CAUSING THE POWER STEARING TO GO OUT AND ALL OF THE DASH LIGHTS TO GO ON, SCARED FOR MY SAFETY. CONTACTED SALEPERSON AND DEALERSHIP OWNER WITH NO HELP OFFERED BY THEM
REAR DRUM BRAKES MAKE SQUEAKING SOUND WHEN APPLIED. FRONT DISK BRAKES MAKE METAL ON METAL GRINDING SOUND WHEN APPLIED. DEALER DID BRAKE INSPECTION AND SAID ALL FOCUS CARS MAKE THIS SOUND AND THEY CANNOT FIX OR REPLACE BRAKE LININGS OR DISK MATERIAL UNTIL A RECALL IS DECLARED. IT IS UNNERVING TO DRIVE A NEW VEHICLE WITH POTENTIAL FOR BRAKE PROBLEMS. *AK
INTERMITTENTLY VEHICLE WILL STALL AND DIE WITHOUT WARNING. DEALER INSPECTED VEHICLE . *AK
PROBLEMS NOT BEING ABLE TO SHIFT PROPERLY, GEARS GRIND, POP OUT, BURNING SMELL IN AC/HEAT, NEVER BUY FORD AGAIN, BOUGHT IN 8/00 NOTHING BUT PROBLEMS. *AK
BRAKES CONTINUE TO MAKE NOISE WHEN COMING TO A STOP UNDER 30 MPH, PROBLEM DOES NOT APPEAR TO HAPPEN IN SHOW ROOM TEST DRIVE AND HAS BEEN ATTEMPTED TO BE FIXED OVER 3 TIMES, VEHICLE ALSO EXPERIENCING DISC SLIPAGE IN WET WEATHER. NLM
TRANSMISSION COMPLETELY FAILED WHILE DRIVING CAUSING VEHICLE TO STOP WHILE IN MOTION. DEALER REPLACED ENTIRE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. *AK
BRAKES DO NOT WORK AND DRIVER USES HIS CLUTCH TO SLOWDOWN VEHICLE. ALSO, FRONT BRAKE DRUMS, AND FRONT SHOCKS BROKE/ VEHICLE STALLS UNEXPECTEDLY, AND THE CV AXLE BROKE. DEALER CANNOT DETERMINE CAUSE ANY OF THESE PROBLEMS. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE TURNING AIRBAG LIGHT COMES ON AND CONTINUES TO FLASH, AND WILL NOT GO OFF. LIGHT GOES OFF ONLY WHEN VEHICLE IS TURNED OFF. *AK
ACCELERATOR STUCK AT 2000 RPM'S, DEALER SAID THERE WAS RUB MARKS ON THE INSIDE OF ASSEMBLY. THE SERVICE MANAGER SAID CAR IS UNSAFE TO DRIVE IN CURRENT CONDITION. THE PART IS BACKORDED NATIONALLY.*AK
WHILE DRIVING ON HIGHWAY 65-75MPH CONSUMER HAD A COLLISION. FUEL SHUT OFF VALVE DID NOT GO OFF, AND AIR BAG DID NOT DEPLOY. RECEIVED RECALL AFTER COLLISION. PLEASE PROVIDE VIN AND ADDITIONAL INFORMATION. *AK
RECALL 00V302000/ SPPED CONTROL CABLE. WHILE DRIVING HAS BEEN HAVING PROBLEM WITH SPEED CONTROL. VEHICLE HAD TO BE TAKEN TO DEALER FOR REPAIRS. FIVE OTHER RECALLS HAD BEEN MADE ON THIS VEHICLE. *AK
RECEIVED RECALL NOTICE #00V218000 CONCERNING BODY ROOF. CONTACTED DEALERSHIP & INQUIRD IF PARTS WERE AVAILABLE FOR REPAIRS. RECEIVED AN AFFIRMATIVE ANSWER. TOOK VEHICLE ON DATE GIVEN & LEFT IT ALL DAY. RETURNED LATER & WAS INFORMED BY BILL NYBERG-ASST SERVICE MANAGER THAT NO PARTS WERE AVAILABLE. WOULD NEED TO WAIT FOR A POST CARD FROM MANUFACTURER REGARDING PARTS TO REPAIR A-PILLAR. *AK
WHILE APPLYING BRAKES VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION. DEALER IS INSPECTING VEHICLE. *AK
RECEIVED NOTICE #00V218000 & CONTACTED DEALER. SET AN APPOINTMENT. TOOK VEHICLE ON DATE GIVEN. AFTER ARRIVING WAS INFORMED THAT NO PARTS WERE AVAILABLE TO REPAIR THE A-PILLER FOR ROOF. *AK
CONSUMER CONCERNED ABOUT SAFETY OF VEHICLE. ALREADY 3 MAJOR RECALLS CONCENING WHEEL: BOLTS:LUGS AND NUTS WITH JUST 7000 ON VEHICLE. FELT FORD SHOULD TAKE VEHICLE BACK. DEALER SAID THAT CONSUMER SHOULD BE HAPPY THAT THEY WERE TAKEN CARE OF THE RECALLS. *AK
CONSUMER RENTED CAR FROM BUDGET RENT-A-CAR. WHILE DRIVING DRIVER'S AIR BAG DEPLOYED. *AK
100% SATISFACTION??? WE CAN'T SEEM TO GET THE FORD COMPANY TO HELP US. MY HUSBAND HAD CHEMICAL BURNS THAT HAVE SCARRED NOW. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: )
CONSUMER HAS EXPERIENCED NUMEROUS PROBLEMS WITH THE INTERIOR MOLDING AND THE WINDOW MOLDINGS. *MJS
VEHICLE EXPERIENCED A RATTLING NOISE IN THE REAR SUSPENSION, CONSUMER STATED THIS COULD BE ATTRIBUTED TO A NEW WHEEL BEARING THAT WAS ADDED FOR RECALL, ALSO DURING ONE RECALL REPAIR, THE DEALER DAMAGED THE PASSENGER SIDE SEAT BELT, IT WAS RETURNED IN AN UN-RETRACTABLE POSITION. *SLC
CONSUMER HAS BEEN UNABLE TO HAVE RECALL 00V-302 CONCERNING THE SPEED CONTROL CABLE AND 00V-303 CONCERNING THE REAR WHEEL HUB RETAINING NUT REPAIRED DUE TO LACK OF PARTS. NLM
RECALL 00V303000/ WHEELS: CAP: COVER: HUB. AFTER VEHICLE WAS REPAIRED UNDER RECALL WHEEL BEGAN TO SHAKE. DEALER HAS SINCE REPAIRED VEHICLE. *AK
WHILE DRIVING ABOUT 30 MPH AND WHEN STEPPING ON BRAKE PEDAL TO SLOW SPEED DOWN, BRAKES DID NOT WORK, CAUSING CONSUMER TO HIT GUARDRAIL. VEHICLE WAS TOWED AWAY, AND DEALER COULDN'T EXPLAIN WHAT HAPPENED. *AK
RECALL 00V303000/ MANUFACTURER'S RECALL 00S31 VEHICLE HAS MADE SQUEAKING NOISES SINCE PURCHASED. CONSUMER THOUGHT IT WAS BECAUSE IT WAS NEW. DEALER INSPECTED VEHICLE, AND BRAKING SYSTEM WOULD HAVE TO BE REPAIRED. RECALL ONLY COVERED REAR BRAKES & NOT FRONT. *AK
DEFECTIVE FUEL PUMP,HAD TO TOW TO DLRSHIP.STRONG GAS ODOR AFTER REPAIR,DLRSHIP SAID BAD CONNECTION, STILL STRONG ODOR, DLRSHP DISCOVERED SEAMS IN GAS TANK FAILING, NEED REPLACEMENT. ATTEMPTED TO INSTALL NEW ONE, AND "O" RING WAS TORN.MUST WAIT DUE TO"NATIONAL" BACK ORDER.DOES THIS MEAN THERE ARE LOTS MORE FAILING GAS TANKS? SOUNDS LIKE PINTO PROBLEM. SEVERE SAFETY QUESTION. PLEASSE ADVISE OF FINDINGS. *AK
A FAULTY AXLE ASSEMBLY CAUSED CONSUMER TO HEAR A WHINING NOISE FROM THE RIGHT FRONT OF THE VEHICLE WHILE DRIVING. NLM
WHILE DRIVING VEHICLE ON HIGHWAY & HAD PROCEEDED TO SLOW DOWN, PEDAL WENT TO FLOOR. VEHICLE FAILED TO SLOW DOWN OR STOP. HAD TO DOWNSHIFT TO SLOW DOWN. PUMPED BRAKES TWICE BEFORE STOPPING. SECOND TIME WAS SLOWING DOWN & HAD NO BRAKES. USED EMERGENCY BRAKES TO STOP. THIRD TIME HAD SAME PROBLEM WITH BRAKES ONLY, ANOTHER VEHICLE STOPPED FOCUS. ALSO, TRANSMISSION WOULD SLIP WHEN SHIFTING & WOULD MAKE SQUEAKING & CLICKING NOISES. *AK
A TRUCK TURNED IN FRONT OF CONSUMER WHO HIT THE TRUCK IN THE RIGHT FRONT TIRE AREA, THE SEATBELT STRAP FAILED, IT EXTENDED INSTEAD OF HOLDING CONSUMER IN PLACE, THE LOCKING MECHANISM ALSO PULLED OUT FROM THE CATCH, THE AIRBAGS DID NOT DEPLOY UNTIL AFTER THE CONSUMER'S CHIN HIT THE STEERING WHEEL, CONSUMER WAS INJURED IN ACCIDENT, VEHICLE HAS $6000 WORTH OF DAMAGE. *SLC
AIR CONDITIONING UNIT EMITS OZONE AS CONFIRMED BY TEST STRIPS. OZONE EXCEEDS PERMISSIBLE LIMITS. SUSPECT MOTOR OR OTHER ELECTRICAL PROBLEM. DEALER UNAWARE OF ANY OTHER COMPLAINTS.*AK
VEHICLE ROLLS WITH THE E-BRAKE CORRECTLY APPLIED. HAD THE DEALER CHECK IT 3 TIMES WITH NO RESULTS. BRAKE WONT HOLD IN REVERSE AND FORWARD ON ANY INCLINE. VEHICLE COULD ROLL AWAY AND CAUSE INJURY TO PEOPLE OR PROPERTY
THE TRANSMISSION HAS FAILED SEVERAL TIMES, THE DEALER SUPPOSEDLY FIXES THE PROBLEM, HOWEVER THE PROBLEMS STILL REOCCURS. *SLC
WHILE DRIVING VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT. DEALER IS INSPECTING VEHICLE.*AK
BRAKES CONTINUALLY EMIT HIGH-FREQUENCY SQUEAL. RETURNED TO DEALER ON 4 OCCASIONS. ONLY RESOLUTION PROVIDED WAS TO LUBE CALIPER PADS; THIS DID NOT ELIMINATE PROBLEM. CONTACTING FORD MOTOR CO. TO NO SATISFACTION. WAS TOLD BY DEALER THAT THE SOUND OCCURS DUE TO HARDNESS OF BRAKE PADS. IF SOFTER PADS WERE USED, WEAR LIFE WOULD BE DECREASED. REVIEW OTHER COMPLAINTS ON THIS WEBSITE AND FOUND APPROXIMATELY 15 OTHERS OF A SIMILAR NATURE. WOULD LIKE TO KNOW IF THIS COULD BE POTENTIAL HAZARD (BEISDES GOING DEAF FROM DECIBLE LEVEL). WHY FORD WON'T REPAIR THIS PROBLEM? CAR IS SATISFACTORY OTHERWISE, EXCEPT I FEEL IT SHOULD GET BETTER GAS MILEAGE FOR A 4 CYLINDER VEHICLE.
INIATIALLY DEALER HAD NO PARTS AVAILABLE FOR RECALL 00V-030, RECALL KIT ARRIVED BUT DEALER CALLED AND TOLD CONSUMER THAT THEY USED THE RECALL KIT AND HAD NONE LEFT, THE MECHANICS HAD NOT BEEN ABLE TO INSTALL THE KITS WITHOUT DAMAGIMG THEM BECAUSE THEY DIDNT KNOW HOW AND RUINED THE KITS THEY RECIEVED, DEALER DOESNT EXPECT TO RECIEVE ADDITION KITS SOON. NLM
CONSUMER WAS TRAVELING ON HIGHWAY APPROACHING A STOP LIGHT, WENT TO APPLY BRAKES, AND AIRBAGS WENT OFF AND EXPLODED, CAUSING WINDSHIELD TO EXPLODE. . THERE WERE NO INJURIES. AIRBAG LIGHT CAME ON TWO DAYS AFTER WE PURCHASED THE VEHICLE. VEHICLE WAS SERVICED ON JULY 7TH, 2000. *AK
REAR HATCHBACK WINDOW SHATTERED, NO OUTSIDE CAUSE, REAR DEFROST WAS ON AT TIME AND REAR WINDOW WIPER WAS ON. DEALER STATED WARRANTY WOULD NOT COVER ALTHOUGH IT WAS NOT CAUSE BY A FOREIGN OBJECT. *AK
VEHICLE DIES AND STARTS UP AGAIN INSTANTLY IN MID-DRIVE. VERY SPONTANEOUS. WILL HAPPEN EIGHT TIMES IN ONE DAY AND NONE THE NEXT. DEALERSHIP SERVICE DEPARTMENT CONTINUALLY SENDS CAR BACK SAYING THAT THEY CANNOT "DUPLICATE" THE PROBLEM.*AK
REAR BRAKES WOULD MAKE SQUEALING NOISES WHEN STOPPING. THREE DIFFERENT TIMES FUEL GUAGE FAILED TO REGISTER CORRECT FUEL. IF AIR CONDITIONER WAS ON, A CLOUD CAME OUT OF VENTS. ALSO, TAPE DECK HAD AN ELECTRICAL SHORT/ VEHICLE WOULD VIBRATE WHILE IT WAS IDLING., AND ENGINE REVVED ON ITS OWN . VEHICLE FELT LIKE IT WAS SLIPPING INTO NEUTRAL. *AK
CAR HAD BEEN SITTING FOR ABOUT 6 HOURS WHEN IT BURSTED INTO FLAMES. CONSUMER HAD CAR TOWED TO IMPOUND YARD. *AK
FIRESTONE FIREHAWK TIRES (P195 60 R15) FAILED. *SLC
THE BUSHING BROKE ON THE DRIVERS SIDE BACK SEAT CAUSING THE SEAT NOT TO LOCK INTO THE UPRIGHT POSITION AFTER BEING LOWERED TO CREATE A FLAT SURFACE. NLM
OWNER IS EXPRESSING CONCERNS ABOUT NUMBER OF RECALLS ON VEHICLE, FOUR RECALLS IN LESS THAN A YEAR. *CJ
AM I ELIGIBLE TO EXERCISE RIGHTS UNDER THE VEHICLE LEMON LAW? NO SAFETY DEFECT LISTED. *AK
THIS CAR HAS GIVING ME NOTHING BUT TROUBLE. THIS IS THE SECOND ONE I HAVE OWNED, THE FIRST ONE FORD BOUGHT ME OUT OF BECAUSE IT WAS A LEMON, AND THIS ONE IS WORSE THAN THE FIRST ONE. THE FORD FOCUS IS NOTHING BUT A LEMON. I WILL NEVER OWN ANOTHER FORD FOR AS LONG AS I LIVE. FORD NEEDS TO STAND BY THEIR PRODUCT AND TAKE THIS CAR BACK. IT IS OBVIOUSLY NOT FIXABLE. I HAVE THIS CAR IN THE SHOP AT LEAST EVERY OTHER WEEK, I ONLY HAVE 5,955 MILES ON THIS THING. I HATE THIS CAR!!!!!*AK
CONSUMER RECEIVED A RECALL LETTER. CONTACTED DEALER , AND THEY SAID PARTS WOULD NOT BE AVAILABLE UNTIL NEXT WEEK. 3 WEEKS WENT BY AND NO PARTS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →