WHILE TRAVELING AT 5 MPH CONSUMER REAR ENDED ANOTHER CAR, AND BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. AIRBAGS' PLASTIC COVER FLEW OFF, AND SHATTERED FRONT WINDSHIELD. *AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
AIR CONDITIONER HOSE BROKE, AND CAUSED FREON LEAKAGES. DEALER NOTIFIED.FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
VEHICLE EXPERIENCES PROBLEMS WITH BRAKES, THE FRONT ROTORS, FRONT BRAKE PADS, AND REAR SHOES HAVE BEEN REPLACED DUE TO VIBRATION WHEN BRAKES APPLIED. *SLC
WHEN APPLYING BRAKES THERE IS NOISE. DEALER HAS HAD VEHICLE FOR REPAIR, BUT CANNOT REMEDY PROBLEM. *AK
RECEIVED RECALL NOTICE (00V-303) OCTOBER 2000, PART(S) NOT AVAILABLE TO CORRECT CAMPAIGN, RECEIVED RECALL NOTICES (00V-218) & (00V-411) DECEMBER 2000, APPOINTMENT MADE FOR JANUARY 2ND TO CORRECT ALL 3 CAMPAIGNS, WAITED FOUR HOURS AT DEALERSHIP, CLAIMED VEHICLE, INVOICE SHOWING "PARTS NECESSARY TO CORRECT" RECALL CAMPAIGNS (00V-218) & (00V-411) NOT THERE. CJ
WHILE PARKING VEHICLE JUMPED FORWARD WITHOUT WARNING. *AK DURING THE INCIDENT, THE AIR BAG DEPLOYED AND BROKE THE WINDSHIELD. *YH
WHILE TRAVELING AT 40 MPH AND WHEN DEPRESSING BRAKE PEDAL, PEDAL WOULD NOT TRAVEL TO FLOORBOARD, CAUSING CONSUMER TO RUN OFF ROAD. PLEASE PROVIDE FURTHER INFORMATION. *AK
THE INSIDE REAR VIEW MIRROR REFLECT EXCESSIVELY BRIGHT LIGHT AND THE DRIVER WAS UNABLE TO USE THIS MIRROR. *YH
I HAVE HAD 6 RECALLS ON THIS CAR SINCE MY PURCHASE DATE OF DEC 11, 1999. ALSO I TOOK MY CAR TO HAVE THE BRAKES CHECKED ON DEC 07, 2000 AND I WAS TOLD I WOULD BE CALLED WHEN THE PARTS TO FIX MY BRAKES BECAME AVAILABLE. TODAY IS 02-05-01 AND I HAVE NOT RECEIVED A CALL YET. I AM NOT PLEASED WITH THIS CAR AND I WOULD LIKE TO BE RELEASED FROM MY LEASE. I CAN NOT AFFORD TO KEEP TAKING OFF WORK OR CHANGING MY SCHEDULE BECAUSE THIS CAR KEEPS BEING RECALLED. THANK YOU. *AK
AIR CONDITIONING STOPPED WORKING. NLM
CONSUMER NOTICED THE CARPET PADDING WAS SATURATED, DEALER INSPECTED AND FOUND THE SEAM BY THE TRANSMISSION HUMP HAD NOT BEEN SEALED PROPERLY. *SLC
CONSUMER HAD A FRONT END COLLISION AT ABOUT 35 MPH, AIR BAGS DID NOT DEPLOY, CONTACTED DEALER WHO STATED THAT AIR BAGS SHOULD HAVE DEPLOYED. *AK *SLC
BRAKES MAKE A SQUEALING NOISE WHEN TRYING TO COME TO A COMPLETE STOP. WHEN CONTACTING A DEALER , DEALER CHANGED OTORS/DRUMS, AND PADS. *AK
WHENEVER DRIVING CAN SMELL FUMES COMING INSIDE VEHICLE THROUH VENTS. SMELLS LIKE BURNING PLASTIC. GEARS WOULD GET STUCK. HARD TO SHIFT FROM ONE GEAR TO ANOTHER GEAR. *AK
KEY FAILED/COULD NOT BE INSERTED INTO IGNITION. KEY IN HALF WAY , BUT COULD NOT BE RELEASED. WHEN FINALLY IT WAS RELEASED, IT COULD NOT BE REINSERTED FULLY. HAD VEHICLE TOWED TO DEALERSHIP. MECHANIC WAS ORDERING NEW PARTS FOR IGNITION. *AK
WAS PULLING INTO DRIVEWAY WITH TURN SIGNAL ON WHEN VEHICLE SHUT DOWN. WHEELS LOCKED UP. VEHICLE WAS TOWED TO DEALERSHIP. MECHANIC COULD NOT LOCATE CAUSE OF SHUT DOWN. CONTACTED MANUFACTURER & WAS INFORMED IT WAS A "HOT IGNITION SWITCH" PROBLEM. *AK MAKING RIGHT HAND TURN INTO DRIVEWAY STARTED DECRASING SPEED FROM 35 MPH TO MAKE TURN, NOTICED THAT THE STEREO WENT SILENT ,LOST DASH LIGH S INCLUDING SIGNALS AND STEERING WHEEL DIFFICULT TO TURN. *YH
CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE CUT OFF WITHOUT PRIOR NOTICE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
CAR STALLS REPEATEDLY, AND BRAKES WHINE LOUDLY. WE HAVE HAD THE CAR IN THE SERVICE CENTER A TOTAL OF 14 DAYS ON FOUR SEPARATE OCCASIONS WITH NO RESOLUTION. FORD TELLS US THAT THEY CAN NOT FIND THE PROBLEM AND WE SHOULD CONTINUE TO SERVICE THE CAR UNTILL FURTHER NOTICE. I AM VERY UPSET AT FORD AS A COMPANY, THEY ARE NOT STANDING BEHIND THEIR PRODUCT, AND THEY ARE ENDANGERING THE LIVES OF MY FAMILY MEMBERS. I AT NO TIME FEEL SAFE DRIVING THIS CAR, IT SHAKES, SQUEAKS, AND MOST IMPORTANTLY STALLS AT ANY GIVEN TIME WHILE DRIVING DOWN THE ROAD. I HAVE RECORDS FOR ALL SERVICE REPAIRS AND DOCUMENTED PROOF THAT THEY ATTEMPTED TO FIX THE IDENTICAL PROBLEM TO NO AVAIL. I HAVE ALREADY TAKEN FURTHER LEGAL ACTION AGAINST FORD, BUT I HOPE THIS COMPLAINT WILL HELP ME IN MY LEGAL BATTLE. *AK
WHEN APPLYING BRAKES CONSUMER WILL HEAR A LOUD NOISE THAT HURTS DRIVER'S EARS. ALSO, CONSUMER FEELS BRAKE PEDAL WILL BECOME STUCK. FORD IS AWARE OF DEFECT, BUT HAS NO SOLUTION. *AK
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND THERE WAS SMOKE COMING FROM AIRBAGS. ALSO, SEATBELT DIDN'T WORK. *AK
WHILE TRAVELING AT 45 A TRUCK PULLED IN FRONT OF CONSUMER'S VEHICLE, AND CONSUMER HIT THE TRUCK. UPON IMPACT, NONE OF AIRBAGS DEPLOYED.*AK THE WIRE HARNESS, MOTOR MOUNT, FRONT AND REAR WHEEL BEARINGS HAD FAILED AND WERE REPLACED. *YH
REAR BRAKES SEEM TO BE GRABBING AND SQUEAKING AND VIBRATING. *AK
WHILE TRYING TO START VEHICLE IT WOULD NOT START OR MOVE. DEALER CANNOT FIND CAUSE. *AK
WHILE DRIVING FUEL TANK WILL SHOW THAT IT IS EMPTY WHEN, IN REALITY, TANK IS FULL. ALSO, A PROBLEM WITH BRAKE SYSTEM. BRAKES WILL NOT ACTIVATE ON TIME TO STOP VEHICLE.*AK
CONSUMER HAS HAD 6 RECALLS ON THIS VEHICLE, HE IS VERY CONCERNED FOR HIS SAFETY. *AK
WHILE TRYING TO STOP AT A STOP SIGN BRAKE PEDAL WENT TO FLOOR. ALSO, TRUNK LATCH DID NOT WORK PROPERLY. *AK
IGINITION SWITCH KEEPS LOCKING UP INTERMITTENTLY. DEALER NOTIFIED, AND REPLACED TWO IGNITION SWITCHS ON TWO SEPARATE OCCASIONS, BUT PROBLEM STILL OCCURS. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
THE DEALER HAS NO PARTS AVAILEBLE TO REPAIR RECALL 00V-303 OF THE REAR WHEEL HUB RETAINING NUT, IT HAS BEEN OVER 90 DAYS AND THE DEALER HAS NOT CONTACTED CONSUMER ABOUT THE AVAILABILITY OF THE PARTS. NLM
BEAMS ARE NOT LIGHT ENOUGH, CAN HARDLY SEE OTHER CARS.*AK
IGNITION SWITCH WENT OUT, CAUSING VEHICLE NOT TO START. DEALER HAS BEEN CONTACTED. *AK BRAKES ALSO FAILED, CONSUMER HAD TAKEN VEHICLE TO DEALER FOR SOFT BRAKES, HOWEVER DEALER FOUND NO PROBLEMS AND ONE MONTH LATER BRAKE FAILURE OCCURED. *SLC
THE VEHICLE FORD FOCUS HAVE HAD 6 DIFFERENT SAFETY RECALLS IN ONE YEAR. THIS IS ANNOYING AND INCONVENIENT FOR THE CONSUMER TO HAVE TO TAKE MY TIME TO GET A NEW CAR FIXED. YOUR ORGANIZATION SHOULD MAKE SURE THE CARS MEET THE STANDARDS BEFORE THEY GO OUT. NO SAFETY DEFECT, STRICTLY INFORMATIONAL. *AK
THE AC EVAPORATOR CASE FAILED CAUSING LEAKAGE. *CJ
BACK SEAT OF THE WAGON DOES NOT COME BACK ONTO THE CATCH AFTER IT HAS BEEN USED AS A WAGON BED. I HAVE WRITTEN FORD SEVERAL TIMES, TALKED TO THE DEALER FIVE TIMES AND TALKED TO FORD THREE TIMES. EACH TIME THEY HAVE TOLD ME THEY WOULD NOT USE THE SEAT AND THEY ARE REFERING THE PROBLEM TO ENGINEERING. WHAT I THINK FURTHUR COMPLICATES THE PROBLEM IS THE FACT THAT THE DEALERSHIP IS CLOSING AND THE MODEL IS BEING TAKEN OFF THE MAKRKET. HENCE NO REASON TO FIX IT.*AK
THESE ARE THE PROBELEMS WITH MY CAR. IT IS ONLY 8 MONTHS OLD, YET THIS CAR HAS HAD REPEATED PROBLEMS. THE FIRST MAJOR PROBLEM IS WITH THE BRAKES. THEY CONTINUALLY SQUEAK AND I WAS TOLD BY FORD THAT IT WAS DUE TO A SAFETY ISSUE. THE BRAKES AND PADS WERE REPLACED YET THE PROBLEM HAS CONTINUED SINCE. I HAVE ALSO MADE NUMEROUS COMPLAINTS AND HAD THE BREAKS DEGLAZED AND SERVICED MANY TIMES ONLY TO HAVE THE PROBLEMS CONTINUE. THE NEXT PROBLEM IS WITH THE VENTALATION. THE ENGINE STRONGLY SMELLS OF BURNING OIL/FUEL. THIS PROBLEM WAS CHECKED AND FIXED THREE TIMES, BUT THIS PROBLEM ALSO CONTINUES. THE SMELL IS SO STRONG INSIDE THE CAR THAT PASSENGERS NOW REFUSE TO RIDE IN THE VEHICLE. THE SMELL IS ALSO VERY STRONG FROM OUT SIDE THE CAR. THE THIRD PROBLEM WITH THE VEHICLE IS WITH THE DRIVER'S SIDE DOOR. THE LOCK AND LATCH ARE VERY TIGHT AND ARE SOME TIMES IMBOSSIBLE TO TURN OR OPEN WITHOUT EXESSIVE FORCE. THE DOOR HINGES ARE ALSO STIFF. THIS IS A LOT OF FRICTION IN THE HINGES MAKING LOTS OF NOISE AND NOT ALLOWING THE DOOR TO MOVE SMOTHLEY. THE LAST PROBLEM I AM REPORTING IS WITH THE SUSPENSION. THIS PROBLEM HAS BEEN FIXED MORE THAN 5 TIMES AND IT IS STILL A VERY BIG PROBLEM. NEW PARTS HAVE BEEN PUT IN AND THE SQUEAKING AND HUMMING IS STILL VERY LOUD. THERE ARE ALSO LOUD CLANKING NOISES COMING FROM THE SUSPENSION.*AK
STRUT WAS REPLACED, TIRES WERE REPLACED 6 TIMES BECAUSE OF THE STRUT FAILURE WHICH CAUSED EXCESSIVE WEAR, THE VEHICLE HAD LESS THAN 10,000 MILES AFTER ALL THE TIRE REPLACEMENTS. (ATTORNEY FOR CLIENT) *SLC
THE CONSUMER LEARNED OF RECALL THROUGH THE MEDIA AND NEVER RECEIVED A RECALL NOTIFICATION CONCERNING THE (00V-303)RECALL, CONSUMER IS NOT SATISFIED WITH THE AMOUNT OF RECALLS ISSUED TO THE VEHICLE AND DOES NOT FEEL SAFE. *MJS
WHILE DRIVING 50 MPH FELL ASLEEP, HIT A GUARDRAIL AND SLID 5 MILES, AND THEN REAR ENDED ANOTHER VEHICLE WHICH KEPT GOING. CRASHED , AND PASSENGER'S SIDE WAS MASHED IN 3-4 INCHES. NO INJURIES EXCEPT BRUISES. UPON IMPACT, NEITHER AIR BAG DEPLOYED. *AK
WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO WHILE STARTING VEHICLE THERE IS A NO START CONDITION. DEALER CANNOT DETERMINE CAUSE AND NOT WILLING TO ASSIST CONSUMER. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER RECEIVED RECALL 00V218, HOWEVER WHEN THE VEHICLE WAS TAKEN TO THE DEALER, ALL THE PARTS WERE NOT AVAILABLE. *SLC
VEHICLE LOST ALL POWER WHILE DRIVING, TOOK TO DEALER, AND THEY SAID TRANSMISSION NEEDED TO BE REPLACED. AFTER REPLACING 1ST TRANSMISSION VIBRATION WAS STILL THERE. CONSUMER TOOK CAR BACK A THIRD TIME FOR SAME PROBLEM, AND THEY REPLACED TRANSMISSION. SHAKING WAS STILL THERE.*AK
I HAVE HAD TRANSMISSION REPLACED ON THIS CAR PREVIOUSLY BUT AGAIN THE CLUTCH IS GETTING VERY HARD TO MOVE. DEALERS CLAIM THIS IS DUE TO A RECALLED PART BUT WHEN APPOINTMENTS HAVE BEEN MADE TO REPLACE THIS PART, NO PARTS ARE AVAILABLE!*AK
THE TRUNK LOCK WILL NOT RELEASE. *MJS
RECALL 00 V 218 000/FMVSS 201/ RECALL OO V 303 000/REAR WHEEL HUB NUT, AND PROGRAM 00B59/PREMATURE SEAL WEAR IN CLUTCH MASTER CYLINDER. UNABLE TO GET DEALER TO HONOR RECALLS OR PROGARM DUE TO NO PARTS AVAILABLE AT REDLANDS AUTO CENTER IN REDLANDS, CA; PHONE # 909/793-3211. SEEKING HELP FROM NHTSA IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS IN THIS MATTER. *AK
WHEN DRIVING AND USING BRAKES VEHICLE MAKES A SQUEAKING NOISE, TOOK TO DEALER AND THEY SAID IT WAS NORMAL. METAL THAT BRAKES ARE MADE OF CAUSES BRAKES TO MAKE THIS TYPE OF NOISE. *AK
WHILE DRIVING AT ANY SPEED COULD STEP ON BRAKE PEDAL AND ENGINE WILL SUDDENLY ACCELERATE. CONSUMER HAS TO STEP HARD ON BRAKES UNTIL STOPPING. THEN,SHIFTED GEAR TO PARK AND VEHICLE WILL START WORKING AS NORMAL. *AK THE VEHICLE WAS AT THE DEALER TWICE BUT THE PROBLEM STILL EXISTS. *YH
RADIO FAILED. *SLC
CONSUMER RECIEVED 2 RECALLS, 00V-303 (HUB RETAINING NUT) AND 00V-218 (FMVSS 201 INTERIOR HEAD IMPACT REQUIREMENTS) AND IS VERY UPSET, DISHEARTENED AND FRUSTRATED BY THESE NOTICES BECAUSE HE HAS TO TAKE OFF WORK TO HAVE THEM REPAIRED. NLM
CONTACTED FORD STILL NO PROGRESS LOOK MY CAR IS NEW THE BUT BRAKE SQUEAK SO LOUD IT DRIVES ME CRAZY I KNOW MY ISSUE IS NOT BIG OF DEAL COMPARED TO OTHER ISSUES, ITS JUST NOT FAIR THAT FORD DOES NOT GIVE A DAMM. *AK
FRONT AIR BAG DID DEPLOY WHEN ANOTHER VEHICLE COASTED BACK AND BUMPED FRONT BUMPER OF CONSUMER'S VEHICLE. THEIR WAS NO PHYSICAL DAMAGE TO VEHICLE. DEALER HAS BEEN CONTACTED. *AK *SLC
WHILE DRIVING COULD FEEL LEFT SIDE OF VEHICLE IS PULLING TO SIDE WHERE SOMETIMES IR COULD LOSE CONTROL OF VEHICLE AT HIGH SPEED, AND STEERING COULD LOCK TO LEFT SIDE WITHOUT PRIOR WARNING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →