Page 69 of 74 · complaints 3,401–3,450 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Air BagsCrash
Filed Feb 14, 2001MI

WHILE TRAVELING AT 5 MPH CONSUMER REAR ENDED ANOTHER CAR, AND BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. AIRBAGS' PLASTIC COVER FLEW OFF, AND SHATTERED FRONT WINDSHIELD. *AK

Equipment › Appliance › Air Conditioner
Filed Feb 14, 2001NV

AIR CONDITIONER HOSE BROKE, AND CAUSED FREON LEAKAGES. DEALER NOTIFIED.FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 13, 2001CA

VEHICLE EXPERIENCES PROBLEMS WITH BRAKES, THE FRONT ROTORS, FRONT BRAKE PADS, AND REAR SHOES HAVE BEEN REPLACED DUE TO VIBRATION WHEN BRAKES APPLIED. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 12, 2001MA

WHEN APPLYING BRAKES THERE IS NOISE. DEALER HAS HAD VEHICLE FOR REPAIR, BUT CANNOT REMEDY PROBLEM. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 12, 2001FL

RECEIVED RECALL NOTICE (00V-303) OCTOBER 2000, PART(S) NOT AVAILABLE TO CORRECT CAMPAIGN, RECEIVED RECALL NOTICES (00V-218) & (00V-411) DECEMBER 2000, APPOINTMENT MADE FOR JANUARY 2ND TO CORRECT ALL 3 CAMPAIGNS, WAITED FOUR HOURS AT DEALERSHIP, CLAIMED VEHICLE, INVOICE SHOWING "PARTS NECESSARY TO CORRECT" RECALL CAMPAIGNS (00V-218) & (00V-411) NOT THERE. CJ

Vehicle Speed ControlCrash
Filed Feb 6, 2001IL

WHILE PARKING VEHICLE JUMPED FORWARD WITHOUT WARNING. *AK DURING THE INCIDENT, THE AIR BAG DEPLOYED AND BROKE THE WINDSHIELD. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 6, 2001MA

WHILE TRAVELING AT 40 MPH AND WHEN DEPRESSING BRAKE PEDAL, PEDAL WOULD NOT TRAVEL TO FLOORBOARD, CAUSING CONSUMER TO RUN OFF ROAD. PLEASE PROVIDE FURTHER INFORMATION. *AK

Visibility › Rearview Mirrors/Devices › Interior
Filed Feb 6, 2001SD

THE INSIDE REAR VIEW MIRROR REFLECT EXCESSIVELY BRIGHT LIGHT AND THE DRIVER WAS UNABLE TO USE THIS MIRROR. *YH

Service Brakes, Hydraulic › Foundation Components
Filed Feb 5, 2001OH

I HAVE HAD 6 RECALLS ON THIS CAR SINCE MY PURCHASE DATE OF DEC 11, 1999. ALSO I TOOK MY CAR TO HAVE THE BRAKES CHECKED ON DEC 07, 2000 AND I WAS TOLD I WOULD BE CALLED WHEN THE PARTS TO FIX MY BRAKES BECAME AVAILABLE. TODAY IS 02-05-01 AND I HAVE NOT RECEIVED A CALL YET. I AM NOT PLEASED WITH THIS CAR AND I WOULD LIKE TO BE RELEASED FROM MY LEASE. I CAN NOT AFFORD TO KEEP TAKING OFF WORK OR CHANGING MY SCHEDULE BECAUSE THIS CAR KEEPS BEING RECALLED. THANK YOU. *AK

Equipment › Appliance › Air Conditioner
Filed Feb 5, 2001UN

AIR CONDITIONING STOPPED WORKING. NLM

Structure › Frame and Members
Filed Feb 3, 2001KS

CONSUMER NOTICED THE CARPET PADDING WAS SATURATED, DEALER INSPECTED AND FOUND THE SEAM BY THE TRANSMISSION HUMP HAD NOT BEEN SEALED PROPERLY. *SLC

Air Bags › FrontalCrash
Filed Feb 2, 2001NJ

CONSUMER HAD A FRONT END COLLISION AT ABOUT 35 MPH, AIR BAGS DID NOT DEPLOY, CONTACTED DEALER WHO STATED THAT AIR BAGS SHOULD HAVE DEPLOYED. *AK *SLC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 2, 2001PA

BRAKES MAKE A SQUEALING NOISE WHEN TRYING TO COME TO A COMPLETE STOP. WHEN CONTACTING A DEALER , DEALER CHANGED OTORS/DRUMS, AND PADS. *AK

Engine and Engine Cooling › Exhaust System
Filed Feb 2, 2001TN

WHENEVER DRIVING CAN SMELL FUMES COMING INSIDE VEHICLE THROUH VENTS. SMELLS LIKE BURNING PLASTIC. GEARS WOULD GET STUCK. HARD TO SHIFT FROM ONE GEAR TO ANOTHER GEAR. *AK

Electrical System › Ignition › Switch
Filed Feb 2, 2001WA

KEY FAILED/COULD NOT BE INSERTED INTO IGNITION. KEY IN HALF WAY , BUT COULD NOT BE RELEASED. WHEN FINALLY IT WAS RELEASED, IT COULD NOT BE REINSERTED FULLY. HAD VEHICLE TOWED TO DEALERSHIP. MECHANIC WAS ORDERING NEW PARTS FOR IGNITION. *AK

Electrical System › Ignition › Switch
Filed Feb 1, 2001WA

WAS PULLING INTO DRIVEWAY WITH TURN SIGNAL ON WHEN VEHICLE SHUT DOWN. WHEELS LOCKED UP. VEHICLE WAS TOWED TO DEALERSHIP. MECHANIC COULD NOT LOCATE CAUSE OF SHUT DOWN. CONTACTED MANUFACTURER & WAS INFORMED IT WAS A "HOT IGNITION SWITCH" PROBLEM. *AK MAKING RIGHT HAND TURN INTO DRIVEWAY STARTED DECRASING SPEED FROM 35 MPH TO MAKE TURN, NOTICED THAT THE STEREO WENT SILENT ,LOST DASH LIGH S INCLUDING SIGNALS AND STEERING WHEEL DIFFICULT TO TURN. *YH

Electrical System › Ignition
Filed Feb 1, 2001PA

CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE CUT OFF WITHOUT PRIOR NOTICE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Electrical System › Ignition
Filed Feb 1, 2001IL

CAR STALLS REPEATEDLY, AND BRAKES WHINE LOUDLY. WE HAVE HAD THE CAR IN THE SERVICE CENTER A TOTAL OF 14 DAYS ON FOUR SEPARATE OCCASIONS WITH NO RESOLUTION. FORD TELLS US THAT THEY CAN NOT FIND THE PROBLEM AND WE SHOULD CONTINUE TO SERVICE THE CAR UNTILL FURTHER NOTICE. I AM VERY UPSET AT FORD AS A COMPANY, THEY ARE NOT STANDING BEHIND THEIR PRODUCT, AND THEY ARE ENDANGERING THE LIVES OF MY FAMILY MEMBERS. I AT NO TIME FEEL SAFE DRIVING THIS CAR, IT SHAKES, SQUEAKS, AND MOST IMPORTANTLY STALLS AT ANY GIVEN TIME WHILE DRIVING DOWN THE ROAD. I HAVE RECORDS FOR ALL SERVICE REPAIRS AND DOCUMENTED PROOF THAT THEY ATTEMPTED TO FIX THE IDENTICAL PROBLEM TO NO AVAIL. I HAVE ALREADY TAKEN FURTHER LEGAL ACTION AGAINST FORD, BUT I HOPE THIS COMPLAINT WILL HELP ME IN MY LEGAL BATTLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 31, 2001MI

WHEN APPLYING BRAKES CONSUMER WILL HEAR A LOUD NOISE THAT HURTS DRIVER'S EARS. ALSO, CONSUMER FEELS BRAKE PEDAL WILL BECOME STUCK. FORD IS AWARE OF DEFECT, BUT HAS NO SOLUTION. *AK

Air Bags › Frontal
Filed Jan 31, 2001TX

CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND THERE WAS SMOKE COMING FROM AIRBAGS. ALSO, SEATBELT DIDN'T WORK. *AK

Air Bags › FrontalCrash1 injured
Filed Jan 30, 2001WV

WHILE TRAVELING AT 45 A TRUCK PULLED IN FRONT OF CONSUMER'S VEHICLE, AND CONSUMER HIT THE TRUCK. UPON IMPACT, NONE OF AIRBAGS DEPLOYED.*AK THE WIRE HARNESS, MOTOR MOUNT, FRONT AND REAR WHEEL BEARINGS HAD FAILED AND WERE REPLACED. *YH

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jan 30, 2001IN

REAR BRAKES SEEM TO BE GRABBING AND SQUEAKING AND VIBRATING. *AK

Electrical System › Ignition
Filed Jan 30, 2001IL

WHILE TRYING TO START VEHICLE IT WOULD NOT START OR MOVE. DEALER CANNOT FIND CAUSE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 29, 2001NJ

WHILE DRIVING FUEL TANK WILL SHOW THAT IT IS EMPTY WHEN, IN REALITY, TANK IS FULL. ALSO, A PROBLEM WITH BRAKE SYSTEM. BRAKES WILL NOT ACTIVATE ON TIME TO STOP VEHICLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 29, 2001AZ

CONSUMER HAS HAD 6 RECALLS ON THIS VEHICLE, HE IS VERY CONCERNED FOR HIS SAFETY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 29, 2001IL

WHILE TRYING TO STOP AT A STOP SIGN BRAKE PEDAL WENT TO FLOOR. ALSO, TRUNK LATCH DID NOT WORK PROPERLY. *AK

Electrical System › Ignition › Switch
Filed Jan 29, 2001NV

IGINITION SWITCH KEEPS LOCKING UP INTERMITTENTLY. DEALER NOTIFIED, AND REPLACED TWO IGNITION SWITCHS ON TWO SEPARATE OCCASIONS, BUT PROBLEM STILL OCCURS. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 26, 2001VA

THE DEALER HAS NO PARTS AVAILEBLE TO REPAIR RECALL 00V-303 OF THE REAR WHEEL HUB RETAINING NUT, IT HAS BEEN OVER 90 DAYS AND THE DEALER HAS NOT CONTACTED CONSUMER ABOUT THE AVAILABILITY OF THE PARTS. NLM

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jan 25, 2001MO

BEAMS ARE NOT LIGHT ENOUGH, CAN HARDLY SEE OTHER CARS.*AK

Electrical System › Ignition › Switch
Filed Jan 23, 2001VA

IGNITION SWITCH WENT OUT, CAUSING VEHICLE NOT TO START. DEALER HAS BEEN CONTACTED. *AK BRAKES ALSO FAILED, CONSUMER HAD TAKEN VEHICLE TO DEALER FOR SOFT BRAKES, HOWEVER DEALER FOUND NO PROBLEMS AND ONE MONTH LATER BRAKE FAILURE OCCURED. *SLC

Visibility › Glass, Side/Rear
Filed Jan 23, 2001FL

THE VEHICLE FORD FOCUS HAVE HAD 6 DIFFERENT SAFETY RECALLS IN ONE YEAR. THIS IS ANNOYING AND INCONVENIENT FOR THE CONSUMER TO HAVE TO TAKE MY TIME TO GET A NEW CAR FIXED. YOUR ORGANIZATION SHOULD MAKE SURE THE CARS MEET THE STANDARDS BEFORE THEY GO OUT. NO SAFETY DEFECT, STRICTLY INFORMATIONAL. *AK

Equipment › Appliance › Air Conditioner
Filed Jan 22, 2001TX

THE AC EVAPORATOR CASE FAILED CAUSING LEAKAGE. *CJ

Seats › Front Assembly › Recliner
Filed Jan 21, 2001OH

BACK SEAT OF THE WAGON DOES NOT COME BACK ONTO THE CATCH AFTER IT HAS BEEN USED AS A WAGON BED. I HAVE WRITTEN FORD SEVERAL TIMES, TALKED TO THE DEALER FIVE TIMES AND TALKED TO FORD THREE TIMES. EACH TIME THEY HAVE TOLD ME THEY WOULD NOT USE THE SEAT AND THEY ARE REFERING THE PROBLEM TO ENGINEERING. WHAT I THINK FURTHUR COMPLICATES THE PROBLEM IS THE FACT THAT THE DEALERSHIP IS CLOSING AND THE MODEL IS BEING TAKEN OFF THE MAKRKET. HENCE NO REASON TO FIX IT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 19, 2001MA

THESE ARE THE PROBELEMS WITH MY CAR. IT IS ONLY 8 MONTHS OLD, YET THIS CAR HAS HAD REPEATED PROBLEMS. THE FIRST MAJOR PROBLEM IS WITH THE BRAKES. THEY CONTINUALLY SQUEAK AND I WAS TOLD BY FORD THAT IT WAS DUE TO A SAFETY ISSUE. THE BRAKES AND PADS WERE REPLACED YET THE PROBLEM HAS CONTINUED SINCE. I HAVE ALSO MADE NUMEROUS COMPLAINTS AND HAD THE BREAKS DEGLAZED AND SERVICED MANY TIMES ONLY TO HAVE THE PROBLEMS CONTINUE. THE NEXT PROBLEM IS WITH THE VENTALATION. THE ENGINE STRONGLY SMELLS OF BURNING OIL/FUEL. THIS PROBLEM WAS CHECKED AND FIXED THREE TIMES, BUT THIS PROBLEM ALSO CONTINUES. THE SMELL IS SO STRONG INSIDE THE CAR THAT PASSENGERS NOW REFUSE TO RIDE IN THE VEHICLE. THE SMELL IS ALSO VERY STRONG FROM OUT SIDE THE CAR. THE THIRD PROBLEM WITH THE VEHICLE IS WITH THE DRIVER'S SIDE DOOR. THE LOCK AND LATCH ARE VERY TIGHT AND ARE SOME TIMES IMBOSSIBLE TO TURN OR OPEN WITHOUT EXESSIVE FORCE. THE DOOR HINGES ARE ALSO STIFF. THIS IS A LOT OF FRICTION IN THE HINGES MAKING LOTS OF NOISE AND NOT ALLOWING THE DOOR TO MOVE SMOTHLEY. THE LAST PROBLEM I AM REPORTING IS WITH THE SUSPENSION. THIS PROBLEM HAS BEEN FIXED MORE THAN 5 TIMES AND IT IS STILL A VERY BIG PROBLEM. NEW PARTS HAVE BEEN PUT IN AND THE SQUEAKING AND HUMMING IS STILL VERY LOUD. THERE ARE ALSO LOUD CLANKING NOISES COMING FROM THE SUSPENSION.*AK

Suspension › Front › Macpherson Strut
Filed Jan 19, 2001TX

STRUT WAS REPLACED, TIRES WERE REPLACED 6 TIMES BECAUSE OF THE STRUT FAILURE WHICH CAUSED EXCESSIVE WEAR, THE VEHICLE HAD LESS THAN 10,000 MILES AFTER ALL THE TIRE REPLACEMENTS. (ATTORNEY FOR CLIENT) *SLC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 19, 2001NY

THE CONSUMER LEARNED OF RECALL THROUGH THE MEDIA AND NEVER RECEIVED A RECALL NOTIFICATION CONCERNING THE (00V-303)RECALL, CONSUMER IS NOT SATISFIED WITH THE AMOUNT OF RECALLS ISSUED TO THE VEHICLE AND DOES NOT FEEL SAFE. *MJS

Air Bags › FrontalCrash
Filed Jan 18, 2001NJ

WHILE DRIVING 50 MPH FELL ASLEEP, HIT A GUARDRAIL AND SLID 5 MILES, AND THEN REAR ENDED ANOTHER VEHICLE WHICH KEPT GOING. CRASHED , AND PASSENGER'S SIDE WAS MASHED IN 3-4 INCHES. NO INJURIES EXCEPT BRUISES. UPON IMPACT, NEITHER AIR BAG DEPLOYED. *AK

Electrical System › Ignition
Filed Jan 16, 2001OH

WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO WHILE STARTING VEHICLE THERE IS A NO START CONDITION. DEALER CANNOT DETERMINE CAUSE AND NOT WILLING TO ASSIST CONSUMER. PLEASE PROVIDE FURTHER INFORMATION.*AK

Structure › Frame and Members
Filed Jan 16, 2001FL

CONSUMER RECEIVED RECALL 00V218, HOWEVER WHEN THE VEHICLE WAS TAKEN TO THE DEALER, ALL THE PARTS WERE NOT AVAILABLE. *SLC

Power Train › Automatic Transmission
Filed Jan 12, 2001NM

VEHICLE LOST ALL POWER WHILE DRIVING, TOOK TO DEALER, AND THEY SAID TRANSMISSION NEEDED TO BE REPLACED. AFTER REPLACING 1ST TRANSMISSION VIBRATION WAS STILL THERE. CONSUMER TOOK CAR BACK A THIRD TIME FOR SAME PROBLEM, AND THEY REPLACED TRANSMISSION. SHAKING WAS STILL THERE.*AK

Power Train › Manual Transmission
Filed Jan 12, 2001MI

I HAVE HAD TRANSMISSION REPLACED ON THIS CAR PREVIOUSLY BUT AGAIN THE CLUTCH IS GETTING VERY HARD TO MOVE. DEALERS CLAIM THIS IS DUE TO A RECALLED PART BUT WHEN APPOINTMENTS HAVE BEEN MADE TO REPLACE THIS PART, NO PARTS ARE AVAILABLE!*AK

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Jan 12, 2001OH

THE TRUNK LOCK WILL NOT RELEASE. *MJS

Power Train › Clutch Assembly
Filed Jan 11, 2001CA

RECALL 00 V 218 000/FMVSS 201/ RECALL OO V 303 000/REAR WHEEL HUB NUT, AND PROGRAM 00B59/PREMATURE SEAL WEAR IN CLUTCH MASTER CYLINDER. UNABLE TO GET DEALER TO HONOR RECALLS OR PROGARM DUE TO NO PARTS AVAILABLE AT REDLANDS AUTO CENTER IN REDLANDS, CA; PHONE # 909/793-3211. SEEKING HELP FROM NHTSA IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS IN THIS MATTER. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jan 11, 2001IL

WHEN DRIVING AND USING BRAKES VEHICLE MAKES A SQUEAKING NOISE, TOOK TO DEALER AND THEY SAID IT WAS NORMAL. METAL THAT BRAKES ARE MADE OF CAUSES BRAKES TO MAKE THIS TYPE OF NOISE. *AK

Vehicle Speed Control
Filed Jan 11, 2001MI

WHILE DRIVING AT ANY SPEED COULD STEP ON BRAKE PEDAL AND ENGINE WILL SUDDENLY ACCELERATE. CONSUMER HAS TO STEP HARD ON BRAKES UNTIL STOPPING. THEN,SHIFTED GEAR TO PARK AND VEHICLE WILL START WORKING AS NORMAL. *AK THE VEHICLE WAS AT THE DEALER TWICE BUT THE PROBLEM STILL EXISTS. *YH

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jan 11, 2001IL

RADIO FAILED. *SLC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 9, 2001VA

CONSUMER RECIEVED 2 RECALLS, 00V-303 (HUB RETAINING NUT) AND 00V-218 (FMVSS 201 INTERIOR HEAD IMPACT REQUIREMENTS) AND IS VERY UPSET, DISHEARTENED AND FRUSTRATED BY THESE NOTICES BECAUSE HE HAS TO TAKE OFF WORK TO HAVE THEM REPAIRED. NLM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 8, 2001CA

CONTACTED FORD STILL NO PROGRESS LOOK MY CAR IS NEW THE BUT BRAKE SQUEAK SO LOUD IT DRIVES ME CRAZY I KNOW MY ISSUE IS NOT BIG OF DEAL COMPARED TO OTHER ISSUES, ITS JUST NOT FAIR THAT FORD DOES NOT GIVE A DAMM. *AK

Air Bags › FrontalCrash
Filed Jan 5, 2001CO

FRONT AIR BAG DID DEPLOY WHEN ANOTHER VEHICLE COASTED BACK AND BUMPED FRONT BUMPER OF CONSUMER'S VEHICLE. THEIR WAS NO PHYSICAL DAMAGE TO VEHICLE. DEALER HAS BEEN CONTACTED. *AK *SLC

Suspension › Front
Filed Jan 4, 2001TX

WHILE DRIVING COULD FEEL LEFT SIDE OF VEHICLE IS PULLING TO SIDE WHERE SOMETIMES IR COULD LOSE CONTROL OF VEHICLE AT HIGH SPEED, AND STEERING COULD LOCK TO LEFT SIDE WITHOUT PRIOR WARNING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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