Page 71 of 74 · complaints 3,501–3,550 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition
Filed Nov 8, 2000MD

THE CAR KEEPS STALLING OUT. DEALER HAS SAID "IT'S YOUR CAR, YOUR PROBLEM, DEAL WITH IT."*AK

Air Bags › FrontalCrash
Filed Nov 7, 2000RI

WHILE DRIVING AT 55 MPH,THIS VEHICLE STRUCK ANOTHER VEHICLE, AND WAS HIT FROM BEHIND BY A DIFFERENT VEHICLE. UPON IMPACT, DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 7, 2000NJ

BRAKES STARTED SQUEAKING LOUDLY AND CONSTANTLY EVERY TIME YOU COME TO A STOP. HAVE BROUGHT THE CAR INTO THE ELMWOOD PARK, NJ DEALERSHIP AND THEY HAVE CHECKED IT TWICE AND SAID THIS IS TO BE EXPECTED. HAVE READ FORD'S DISCLAIMER ABOUT BRAKE NOISE GIVEN TO ME AFTER I PURCHASED THE CAR (AND AFTER I COMPLAINED OF THE PROBLEM ONCE IT STARTED AFTER THE CAR HAD BEEN BROKEN IN), AND IT MENTIONS "OCCASIONAL" BRAKE NOISE. THIS NOISE IS CONSTANT! I TOLD THE FORDCOMPANY AND DEALERSHIP THAT I FEEL THERE IS SOMETHING WRONG WITH THESE BRAKES. THEY SHOULD NOT BE MAKING THIS KIND OF NOISE ALL THE TIME AND THE NOISE IS ONLY GETTING WORSE! THE DEALERSHIP (ELMWOOD PARK, NJ) HAS TOLD ME THEY WILL NOT CHECK THE BRAKES AGAIN UNDER WARRANTY AND WILL CHARGE ME IF I ASK THEM TO CHECK THEM AGAIN (THEY CHECKED THEM AT 2000 MILES AND THEN AGAIN AT 8000 MILES). THE FORD MOTOR COMPANY HAS FAILED TO ANSWER MY REQUESTS VERBALLY AND A SECOND TIME PUT INTO WRITING TO SPEAK TO A SUPERVISOR ABOUT THIS MATTER. I DO NOT FEEL SAFE IN THIS CAR! *AK

Air Bags › FrontalCrash
Filed Nov 6, 2000WV

WHEN TRYING TO AVIOD A CRASH WITH ANOTHER VEHICLE, VEHICLE CRASHED INTO A FENCE POST HEAD-ON, AND THERE WAS NO DEPLOYMENT OF FRONTAL AIR BAGS. FRONT END OF VEHICLE WAS SMASHED BACK TO RADIATOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Ignition
Filed Nov 6, 2000ME

VEHICLE WILL STOP RUNNING WHILE DRIVING ON HIGHWAY. ENGINE AND ELECTRONICS WILL SHUT OFF, CAUSING LOSS OF POWER BRAKES AND STEERING. DEALER HAS ATTEMPTED TO FIX DEFECT 3 TIMES, BUT DEFECT KEEPS OCCURRING.*AK

Air Bags › FrontalCrash1 injured
Filed Nov 6, 2000WV

ALL I WAS WONDERING IS I DON'T KNOW WHY MY AIR BAGS DIDN'T GO OFF. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 6, 2000NY

DEALER HAS NO PART AVAILBLE TO REPAIR RECALL 00V-303 FOR THE REAR WHEEL HUB RETAINING NUT. (ATTORNEY WRITING IN) NLM

Power Train › Clutch Assembly
Filed Nov 1, 2000AZ

WHEN CONSUMER SHUT OFF VEHICLE, THE KEYS WOULD NOT COME OUT OF THE IGNITION, THE STEERING WHEEL LOCK WOULD NOT FUNCTION, AND THE AUTOMATIC TRANSMISSION LOCK DID NOT WORK, THE DEALER FOUND A STICKING SOLENOID AND REPLACED THE SHIFTER ASSEMBLY. *SLC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 1, 2000NJ

CONSUMER WANTED TO MAKE AN APPOINTMENT TO HAVE RECALL 00V-303 REPAIRED BUT WAS TOLD THAT DEALER THAT THEY WERE NOT AUTHORIZED BY FORD TO GIVE A LOANER CAR WHILE REPAIRS WERE BEING MADE. NLM

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 1, 2000FL

CONSUMER HAD AN ACCIDENT IN WHICH THE VEHICLE STARTED TREMBLING THE CONSUMER LOST CONTROL AND TWO TIRES CAME OFF, AFTER THE ACCIDENT CONSUMER RECIEVED RECALL 00V-303 FOR LOOSE NUTS WHICH HE BELIEVES WAS THE CAUSE OF THE ACCIDENT. NLM

Wheels › Hub
Filed Oct 31, 2000VA

NHTSA RECALL 00V303000/ MANUFACTURER'S RECALL 00S31. DEALER CANNOT GET REACALL PARTS UNTIL FEB 2001, REAR WHEEL HUB NUTS. *AK

Vehicle Speed Control
Filed Oct 31, 2000PA

DRIVING DOWN MINOR RD, DROVE THROUGH GREEN LIGHT. SUDDENLY CAR ACCELERATED AND WENT INTO UNCONTROLLED SKID, SLAMMING BACK WHEEL INTO CURB. JERKED STEERING WHEEL LEFT, ALMOST INTO ONCOMING TRAFFIC. VEERED RIGHT AGAIN, THIS TIME SLAMMING FRONT WHEEL INTO CURB BEFORE MANAGING TO STOP CAR. NO OUTWARD SIGN OF DAMAGE BESIDE COSMETIC, BUT SHORT DISTANCE LATER, CAR BEGAN CLANKING RIGHT BEFORE TIRE HIT BUMP IN ROAD, CAUSING IT TO SWING OUTWARD AT 45 DEGREE ANGLE. CAR WAS THEN IMMOBILE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 30, 2000KS

AFTER DRIVING FOR 20 MILES OR MORE VEHICLE EXPERIENCED A PROBLEM WITH BRAKE SQUEALING AND VIBRATION WHEN BRAKES WERE APPLIED DUE TO BRAKE PADS AND SHOES FAILURE. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM CANONT BE CORRECTED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK CONSOLE ASSEMBLY FAILED. BRAKE ROTORS FAILED. *YH

Wheels › Hub
Filed Oct 30, 2000CA

CONSUMER CONTACTED DEALER FOR RECALL 00V303000, AND PARTS WERE NOT AVAILABLE FOR A MONTH. CONSUMER FELT UNSAFE DRIVING VEHICLE. *AK

Air Bags › FrontalCrash
Filed Oct 27, 2000MA

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 10 MPH, AND AIRBAGS DID DEPLOY.*AK ACCORDING TO FORD REPRESENTATIVE, AIRBAGS ARE DESIGNED TO DEPLOY AT GREATER THAN 14 MPH. *YH

Structure › Body › Door
Filed Oct 27, 2000CA

THE BLACK WINDOW PANELING ON THE PASSENGER SIDE CAME LOOSE AND INHIBITS THE PASSENGER SIDE DOOR FROM CLOSING PROPERLY, PANEL WAS NOT IN STOCK TO BE REPAIRED. NLM

Vehicle Speed Control › Cables1 killed
Filed Oct 27, 2000NE

CONSUMER HAS RECIEVED THREE RECALL NOTICES CONCERNING A POSSIBLE FAULTY SPEED CONTROL CABLE WHICH MAY HAVE CAUSED THE ACCIDENT AND DEATH OF THEIR DAUGHTER PRIOR TO NOTIFICATION. NLM

Service Brakes, Hydraulic › Foundation Components
Filed Oct 27, 2000CA

THE BRAKES CONTINUE TO MAKE NOISE, THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 3 TIMES FOR THE BRAKES, THE PROBLEM HAS NOT BEEN CORRECTED, EVEN THOUGH THERE IS A SERVICE BULLETIN STATING THAT THE BRAKES SQUEAK. *CJ

Electrical System › Ignition
Filed Oct 26, 2000PA

ON 6 DIFFERENTT OCASSIONS, IN THE SAME DAY, MY CAR WOULD DECELERATE WHILE I WAS TRYING TO ACCELERATE. ON THE LAST 3 OCASSIONS, THE CAR SHUT DOWN AND THE ENGINE, OIL & BATTERY LIGHTS CAME ON. THIS OCCURRED WHILE I WAS ON MAJOR ROADS & THE HIGHWAY; I COULD HAVE BEEN INJURIED/KILLED. MY CAR WAS TOWED TO THE DEALERSHIP & THE TOW TRUCK DRIVER INFORMED ME THAT MY FOCUS WAS THE FIFTH ONE THIS WEEK HE TOWED WITH THESE PRBLEMS.*AK

Electrical System › Ignition
Filed Oct 25, 2000FL

VEHICLE STALLS ON HIGHWAY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

Electrical System › Ignition
Filed Oct 25, 2000NV

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension › Front
Filed Oct 24, 2000IL

VEHICLE PULLS TO THE RIGHT AND IS MAKING NOISE, THE CONSUMER FEELS IT ISN'T THE TIRES DUE TO HAVING ROTATIONS AND ALIGNMENTS DONE, THE PROBLEMS COULD POSSIBLY BE A SUSPENSION PROBLEM, TIRES REPLACED HOWEVER THE MAKE/MODEL OF THE TIRES WERE NOT PROVIDED. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 23, 2000CA

THIRD GEAR WOULD GRIND, AND SOMETIMES COULD NOT GET INTO THIRD GEAR. WHEN ON HIGHWAY VEHICLE WILL NOT GO INTO 3RD, AND CONSUMER IS FORCED TO SLOW DOWN. THIS COULD CAUSE AN ACCIDENT. NEUTRAL SWITCH CLIP BROKE OFF, AND CAN'T START THE CAR UNLESS PUSHING SWITCH. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 23, 2000AZ

BRAKES TO THIS DATE CONTINUE TO BE A PROBLEM; GRINDING, SQUEELING, ETC; CRUISE CONTROL STICKS, AIRCONDITIONER LEAKS, SOMETIMES IGNITION SWITCH TURNS SOMETIMES NOT, CAR VIBRATES EXCESSIVELY, CAR SPEEDS UP AND SLOWS DOWN ON ITS OWN, AND STALLS OCCASSIONALLY...RECEIVED RECALL ON REAR DRUM AXLE BUT NOTHING FROM FORD ON ANYTHING ELSE. I DO NOT FEEL SAFE IN THIS VEHICLE.

Suspension › RearCrash
Filed Oct 23, 2000MD

WHEN GET SPEED ABOVE 50,THE CAR STARTS JUMP ANYSIDE. *AK

Electrical System › Ignition
Filed Oct 22, 2000MS

RADIO VOLUME GOES UP WHEN SHIFTING FROM PARK TO REVERSE OR REVERSE TO DRIVE OR DRIVE TO PARK, AFTER TURNING OFF IGNITION AND REMOVING KEY ,ALARM STILL GOES OFF AS IF KEY IS STILL IN IGNITION,YOU HAVE TO REINSERT KEY AND REMOVE AGAIN TO STOP ALARM OUTSIDE DOOR HANDLES STAY IN OPEN POSITION SOMETIMES AFTER CLOSING DOOR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 22, 2000VA

LEAK AT FUEL TANK HOSE CAUSED CHECK ENGINE LIGHT TO ILLUMINATE. NLM

Power Train › Axle Assembly › Axle Shaft
Filed Oct 21, 2000FL

RECEIVED A MANUFACTURER'S RECALL NOTICE CONCERNING A REAR WHEEL DRUM ASSEMBLY BEARING CLIP LOAD. UNABLE TO GET APPOINTMENT BECAUSE DEALER ( TAMIAMI FORD, NAPLES, FL , PHONE # 914/ 643-3673) INFORMED CONSUMER NO PARTS AVAILABLE. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Air BagsCrash1 injured
Filed Oct 21, 2000AR

NO SUMMARY

Vehicle Speed Control
Filed Oct 20, 2000TX

FORD RECALL NOTICES: 00S30 - SPEED CONTROL CABLE MAY BE TOO LONG AND PREVENT THROTTLE FROM RETURNING TO IDLE. 00S31- VEHICLE MAY HAVE INSUFFICIENT WHEEL BEARING CLAMP LOAD ALLOWING LEFT REAR WHEEL AND DRUM ASSEMBLY TO SEPARATE. ARE THESE THE SAME ITEMS THAT ARE DESCRIBED UNDER NHTSA CAMPAIGN ID # 00V218000 AND 99V346000?

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 19, 2000IL

EVERYTIME CONSUMER PUT ON BRAKES THEY WOULD SQUEAK. TOOK TO DEALER, AND THEY SAID IT WAS NORMAL. CONSUMER TOOK IN A SECOND TIME FOR THE SAME PROBLEM, AND THEY REPLACED THE PADS, A FEW THOUSAND MILES LATER AT 3000 MILES, THERE WAS VIBRATION, TOOK TO DEALER AND ROTORS WERE WARPED. DEALER EPLACED ROTORS.*AK

Electrical System › Ignition
Filed Oct 19, 2000OH

VEHICLE STALLS INTERMITTENTLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. PLEASE FILL FREE TO PROVIDE FURTHER DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 19, 2000CA

FUEL TANK FAILED.*ET

Vehicle Speed ControlCrash
Filed Oct 18, 2000TX

CONSUMER WAS TRAVELING 68MPH SET ON CRUISE CONTROL. CRUISE CONTROL WAS DISENGAGED TO SLOW DOWN. AFTER RESUMING THE CRUISE CONTROL, VEHICLE BEGAN PICKING UP SEED TO 70MPH & FISH TAILING ACROSS THE ROAD. CONSUMER LOST SLIGHT CONTROL OF VEHICLE, TRAVELING FORWARD. VEHICLE HIT A CONCRETE WALL & WAS TOTALED. INVETIGATION IS IN PROCESS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 18, 2000FL

EXCESSIVE WEAR OF THE FRONT AND REAR BRAKE PADS, SHOES AND ROTORS. PARTS HAVE BEEN REPLACED SEVEN TIMES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 18, 2000NY

TOOK CAR BACK TO DEALER WITHIN THE FIRST AND SECOND WEEK OF PURCHASE

Wheels
Filed Oct 17, 2000NJ

CONSUMER RECEIVED RECALL 00S31. CONSUMER CONTACTED DEALER AND MANUFACTURER, AND WAS TOLD THAT THERE WERE NO PARTS AVAILABLE, AND HAD NO KNOWLEDGE OF WHEN PARTS WILL BE AVAILABLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 17, 2000CA

WHILE DRIVING AT 60 MPH ENGINE SHUT COMPLETELY DOWN. DEALER HAS BEEN CONTACTED.*AK

Power Train › Automatic Transmission
Filed Oct 16, 2000OH

WHEN DRIVING ON AN INCLINE AND VEHICLE WAS AT A STAND STILL OR WHEN STOPPING AT A LIGHT CONSUMER NOTICED A NOISE COMING FROM FRONT END, SOUNDED LIKE IT WAS SHIFTING GEARS. CONSUMER HAS CONTACTED T DEALER, DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Suspension › Front
Filed Oct 16, 2000IN

WHILE TRAVELING AND WHEN MAKING A TURN HEARD A NOISE. DAY AFTER HEARD A LOUDER NOISE, AND VEHICLE TRAVELED TO THE RIGHT. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Air Bags › FrontalCrash
Filed Oct 16, 2000LA

AIRBAG LIGHT STAYED ON. TOOK VEHICLE TO DEALER AND THEY SAID MODULE HAD NOT COME IN, AND THAT THEY WOULD CONTACT CONSUMER. WHILE DRIVING AT 35 MPH, CONSUMER HIT A TREE HEAD-ON, AND AIRBAGS DIDN'T DEPLOY. CONSUMER'S MODULE STILL HAS NOT COME IN. *AK

Air BagsCrash1 injured
Filed Oct 16, 2000IA

WE WERE IN A MINOR ACCIDENT (REAR-ENDED THE CAR IN FRONT OF US GOING ABOUT 25 MPH, CAUSING MINIMAL DAMAGE TO OUR RIGHT FRONT BUMPER AND NONE TO THEIR VEHICLE). BOTH AIRBAGS DEPLOYED CAUSING THE DRIVER TO RECEIVE SECOND DEGREE BURNS ON HER ARMS. ON THE PASSENGER SIDE, WHEN THE AIRBAGS DEPLOYED THEY SMASHED THE WINDSHIELD CAUSING GLASS TO IMPLODE INTO THE VEHICLE, SENDING SHARDS OF GLASS TOWARD THE PASSENGERS.

Electrical System › Ignition
Filed Oct 14, 2000VA

ENGINE WILL CUT OUT WHEN ACCELERATING AND RPMS REACH APPROXIMATELY 3200. THIS PROBLEM OCURRED AFTER RECENT RECALL WORK TO REPLACE INJECTOR PRESSURE SENSOR. I DISCOVERED THAT IT IS PARTICULARY DANGEROUS WHEN ATTEMPTING TO ACCELERATE AND PASS ANOTHER VEHICLE ON TWO LANE ROAD ONLY TO HAVE YOUR ENGINE QUIT PROVIDING POWER.

Unknown or Other
Filed Oct 13, 2000MO

I LEARNED OF A RECALL AT THE DEALER'S LOCATION AFTER I HAD IT TOWED IN. I NEVER RECEIVED INFO BEFOREHAND. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Seat Belts › Front › Anchorage
Filed Oct 13, 2000WI

REAR SEAT BELT SO TIGHT, WOULD NOT WORK OR RELEASE, FINALLY, THE SEAT BELT ASSEMBLY PULLED OUT OF BOLT FRAME.

Vehicle Speed Control
Filed Oct 10, 2000MI

WHEN APPLYING BRAKES VEHICLE WILL ACCELERATE IN BOTH DRIVE AND REVERSE GEARS. RPMS WILL REV UP HIGH, AND SOMETIMES CONSUMER MUST SHIFT INTO NEUTRAL TO STOP IT. DEALER CANNOT DETERMINE CAUSE. *AK

Power Train › Automatic Transmission
Filed Oct 10, 2000NY

VEHICLE EXPERIENCED A THRUST WHEN CHANGING GEARS, AND WILL NOT GO INTO THIRD GEAR. DEALER NOTIFIED. *AK THE PROBLEM IS DETERMINED TO BE ACOMPUTOR FAILURE. AND ALSO FIXED A RECALL FOR LEFT REAR TIRE. *YH

Tires › Tread/Belt
Filed Oct 10, 2000CA

PE00020, ORIGINAL EQUIPMENT ON 2000 FORD FOCUS, TIRE SIZE P19560R15 AND DOT # V6V91RR859. FRONT PASSENGER'S TIRE TREAD CAME OFF COMPLETELY WHICH MAY HAVE CAUSED A CRASH. FIRESTONE WAS NOT WILLING TO ASSIST CONSUMER BECAUSE ITWAS NOT PART OF THE RECALL. * AK THE CUSTOMER REPLACED ALL 4 TIRES AT OWN EXPENSE. *YH

Visibility › Windshield Wiper/Washer
Filed Oct 10, 2000MI

I SUSPECT WINDOW WASH BOTTLE LEAK, LEAKING ON GROUND CONNECT ON FENDER

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 10, 2000TX

FRONT BRAKE SYSTEM FAILED, GAVE NO WARNING FROM ONE MOMENT TO NEXT THE ONLY THING WE HEARD WAS METAL ON METAL GRINDING. DEALERSHIP DOES NOT WANT TO COVER UNDER BUMPER TO BUMPER WARRANTY. BECAUSE THE INSIDE PADS WERE WORN DOWN TO METAL AND THE OUTTER PAD HAD WORN DOWN TO ABOUT HALF WEAR THE DEALER TOLD US IT WAS "NEGLIGENT ABUSE" .THIS WAY IT WOULD NOT BE COVERED UNDER WARRANTY.CRUISE CONTROL FAILED AFTER ONE WEEK OF PURSCHASE TOOK DEALER OVER TWO MONTHS TO CALL. NOW KEYLESS ENTRY DO NOT FUNCTION. DEALER VERY EVASIVE REGUARDING INFORMATION AVAILABLE TO US THE CONSUMER AND NOW OWNERS ABOUT RECALLS AND CUSTOMER COMPLAINTS INVOLVING FOCUS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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