LIKE SO MANY OTHERS MY KEY GETS JAMMED UP IT WONT TURN WONT START THE CAR AND YOU GET STUCK WHERE EVER YOU HAPPEN TO BE AT THE TIME. *TR
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
LEFT REAR WHEEL BEARING DISINTEGRATED AT 109,563 KILOMETERS (68,000 MILES). LUCKILY STOPPED IMMEDIATELY AND CHECKED CAUSE OF NOISE. WHEEL WAS WOBBLING, AND WOULD HAVE SHORTLY FALLEN OFF, OR SEIZED, POTENTIALLY CAUSING CAR TO SERVE INTO ONCOMING TRAFFIC. REMOVED WHEEL AND REPLACED BEARING MYSELF. ROLLER BEARINGS IN PIECES, WHEEL HUB VERY HOT. THERE IS A RECALL FOR THIS DEFECT BUT APPARENTLY MY CAR WAS NOT INCLUDED AS I NEVER RECEIVED A NOTICE. RECALL SHOULD BE EXTENDED. 2000 FORD FOCUS SE SEDAN. *TR
I HAVE BEEN STRANDED SEVERAL TIMES IN MY FOCUS. HOPING THAT EVERY TIME I GET IN MY CAR THAT TODAY IS NOT THE DAY. THE KEY WON'T TURN IN THE LOCK AND AFTER SO MANY FAILED ATTEMPTS, WORRYING ABOUT THE COST OF REPAIR. THE CAR SAT FOR TWO MONTHS AND KILLED THE BATTERY. UNFORTUNATELY THE CAR HAS BECOME SUCH A HASSLE TO DRIVE. I WAS LATE TO WORK AND GOT A POINT ON MY SUPER STRICT ATTENDANCE POLICY. THIS PROBLEM HAS PUT MY EMPLOYMENT AT RISK. THE CAR HAS ALSO BEEN FIXED PREVIOUSLY FOR THE SAME ISSUE BY THE PAST OWNER, I FOUND OUT. CALLED THE DEALER WHERE IT WAS FIXED AND THEY TOLD ME THAT I WAS OUT OF WARRANTY AND THERE WAS GOING TO BE AN HEFTY COST. WHY WON'T FORD STAND UP, AND SAY THEY PUT UNRELIABLE PARTS INSIDE WHAT IS SUPPOSE TO BE A RELIABLE CAR. *TR
THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN AND CAN NOT BE REMOVED. CAR MUST BE TOWED AND IGNITION REPLACED. THIS IS NOT NORMAL WEAR AND TEAR, 110000MILES I HAVE HAD TO MAKE THIS REPAIR 6 TIMES AT $200 EACH TIME. TYPICALLY, THIS SORT OF PROBLEM SHOULD HAVE COME UP ONLY ONCE IF AT ALL WITH MY MILEAGE. IF FORD IS GOING TO GET MY TAX DOLLARS, THEY SHOULD NOT BUILD A LOW QUALITY CAR. THIS CAR IS ONE OF THE MAIN REASONS I WILL NEVER BUY AN AMERICAN CAR AGAIN. *TR
LEFT FRONT COIL SPRING SNAPPED, VEHICLE WEIGHT OF SHARP, BROKEN REMAINDER OF SPRING AGAINST FRONT TIRE WHILE VEHICLE PARKED. *TR
I WAS STRANDED UNABLE TO PUT THE KEY INTO THE IGNITION OF MY 2000 FORD FOCUS. I S/W A FORD SERVICE REP WHO STATED IGNITION CYLINDERS WEAR OUT. MY CAR ONLY HAS 86K MILES AND IS MAINTAINED AND GARAGE KEPT. THIS IS A HAZARD TO BE UNABLE TO START YOUR CAR! *TR
ON 3-2-06 I WAS UNABLE TO START MY VEHICLE BECAUSE THE KEY WOULD NOT TURN..I HAD TO HAVE MY CAR TOWED TO A MECHANIC WHERE THE STEERING COLUMN HAD TO BE REMOVED, THE IGNITION SWITCH HAD TO BE REMOVED, NEW IGNITION SWITCH HAD TO GO TO LOCKSMITH TO BE KEY CODED, THEN A NEW INSTALLATION SWITCH WAS INSTALLED. THE COST WAS ABOUT $300 PLUS TOWING PLUS INCONVENIENCE...TOO MANY OF THE SAME COMPLAINTS..FORD SHOULD RECALL PROBLEM/REIMBURSE PEOPLE WHO PD. *TR
KEY IGNITION WILL NOT TURN. *TR
1-2. IGNITION ON MY FORD FOCUS HAS LOCKED UP; APPARENTLY THIS IS A WIDESPREAD PROBLEM THAT ALMOST EVERY FOCUS OWNER HAS. THE KEY CANNOT BE TURNED, SO THE CAR WILL NOT START, LEAVING ME STRANDED WHEREVER MY CAR HAPPENS TO BE. SINCE I DRIVE BACK AND FORTH TO SCHOOL SEVERAL TIMES A YEAR (A 4 HOUR DRIVE) THIS LEAVES THE POTENTIAL TO BE STRANDED IN BACKCOUNTRY INDIANA AT ALL HOURS OF THE NIGHT, WITH NO WAY TO START MY CAR AND NO ONE I KNOW NEARBY TO PICK ME UP. 3. I WILL BE REPLACING THE IGNITION CYLINDER TO CORRECT THIS PROBLEM. HOWEVER, SINCE ALL FORD FOCUS 2000-2003 IGNITION CYLINDERS ARE DEFECTIVE AND HAVE THIS SAME PROBLEM, IT IS VERY LIKELY TO HAPPEN AGAIN, AND INSTEAD OF BEING STRANDED AT A FRIEND'S APARTMENT, I MIGHT BE STRANDED MUCH FARTHER FROM HOME. *TR
FAULTY IGNITION SWITCH. THE SAME MAJOR PROBLEM EVERYONE ELSE IS HAVING WITH THE FORD FOCUSES. IGNITION CYLINDER LOCKED UP ON ME WITHOUT WARNING. STOPPED TO GET GAS AND WHEN I WENT TO PUT KEY BACK INTO IGNITION IT WOULDN'T EVEN GO IN AT FIRST. I THOUGH I WAS IN THE WRONG CAR. FINALLY FORCED KEY IN IGNITION. IT TOOK ME A LONG TIME BUT I FORTUNATELY WAS ABLE TO FINALLY JIGGLE IT FREE AND GET ENGINE STARTED. FIRST WARNING SIGN WAS IN 2006 WHEN IT TEMPORARILY GAVE ME A PROBLEM, BUT NOW IT WAS BEING A CONSTANT PROBLEM. I HAD DONE MY RESEARCH ON THE INTERNET AS WELL AND CALLED AROUND TO DIFFERENT LOCKSMITHS. I WAS ABLE TO DRIVE VEH TO A LOCKSMITH AND HAVE A NEW IGNITION CYLINDER REPLACED. THEY DID NOT HAVE TO REPROGRAM THE KEYS AS I SEE FORD IS CHARGING ALL OF THESE PEOPLE BESIDES THEIR RIDICULOUS LABOR ON THEIR DEFECTIVE PARTS, IN WHICH THEY ARE STILL REPLACING DEFECTIVE PARTS. IT COST ME UNDER $100 TO HAVE REPAIRED WITH REASSURANCE THE IGNITION WOULD OUTLAST ANY KEYS THAT I HAVE TO THE VEH. FORD IS PATHETIC FOR NOT ADMITTING THIS DEFECT AND HAVING A RECALL. YES IT IS A SAFETY ISSUE!!!!!! WHEN YOU NEVER KNOW THAT UNSUSPECTING YOUR KEYS LOCK UP AND WON'T TURN THE IGNITION. *TR
YESTERDAY, FEB. 11, 2009, I CAME HOME FROM SCHOOL, PARKED, AND TURNED OFF MY CAR(2000 FORD FOCUS) ONLY TO FIND THAT MY KEY WOULD NOT COME OUT OF THE IGNITION. SO IN TURN I JUST LEFT THE KEY THERE OBVIOUSLY AND WENT IN MY HOUSE. FOLLOWING DAY BEFORE SCHOOL I TRY ONCE MORE TO REMOVE THE KEY, NO LUCK, I DRIVE TO SCHOOL, PARK, TURN OFF CAR AND AGAIN TRIED REMOVING THE KEY AND ONCE AGAIN NO LUCK. LATER ON I CAR PULLED WITH MY FRIEND IN HIS CAR TO WORK, AFTER WORK HE DROPPED ME OFF AT MY CAR TO GO HOME. I GET IN MY CAR ONLY TO FIND THAT NOW IT WONT EVEN START. I CALLED MY FRIEND WITH MY CELL PHONE THAT I WAS BLESSED TO HAVE AND HE CAME BACK SO I WAS SPARED FROM BEING STRANDED. WE HOOKED UP THE CABLES TO JUMP THE CAR AND NO LUCK WHAT SO EVER, ALL WE MERELY GOT WAS A NICE CLICKING SOUND. THE BATTERY WAS DEAD, ALL BECAUSE THE KEY COULD NOT BE REMOVED FROM THE IGNITION THANKS TO FORD'S SELFISHNESS AND NOT ISSUING A RECALL. ALL IN ALL MY CAR REMAINS IN THAT PARKING LOT AND I AM LEFT WITHOUT A CAR. THANK YOU FORD. *TR
2000 FORD FOCUS ENGINE FIRE ON THE WAY TO WORK AT 4 AM. BY TIME THE FIRE DEPARTMENT GOT THERE IT WAS FULLY IN FLAMES. BURNT EVEY THING BUT THE TRUNK BEFORE IT WAS PUT OUT. *TR
THE STEERING COLUMN LOCKED. DEALER SAYS THE TUMBLER LOCK FELL APART SO A NEW LOCK AND KEYS ARE NECESSARY. MID 400 DOLLAR COST. *TR
THIS MORNING I TRIED TO START MY CAR TO GO TO WORK AND FOR THE SECOND TIME IN FOUR YEARS THE KEY WOULD NOT TURN IN THE IGNITION. I HAVE READ THERE ARE OTHERS HAVING THE SAME ISSUE WITH THE FOCUS AND YET THERE HAS BEEN NO RECALL AND THE PART THAT WAS REPLACED LAST TIME CONTINUES TO HAVE TO THE SAME ISSUE. *TR
FOR THE SECOND TIME IN THE PAST TWO WEEKS THE KEY WILL NOT TURN IN THE IGNITION IN MY FORD FOCUS. THE FIRST TIME IT HAPPENED IT TOOK ME ABOUT 5 MINUTES OF CONSISTENTLY JIGGLING THE KEY AND STEERING WHEEL SIMULTANEOUSLY TO GET THE KEY TO TURN. SINCE THIS HAS OCCURRED THE SECOND TIME I HAVE HAD NO SUCCESS IN BEING ABLE TO GET THE IGNITION TO BUDGE AND MY CAR IS NOW UNABLE TO START. I HAVE ATTEMPTED MANY OF THE SUGGESTIONS FOUND ONLINE AND NOTHING HAS WORKED. I AM REPORTING THIS PER THE SUGGESTION OF A DISCUSSION BOARD. *TR
I HAVE A 2000 FORD FOCUS THAT THE CRUISE CONTROL CABLE STARTED STICKING WIDE OPEN. AFTER INSPECTION I FOUND THE CABLE HAD WIRES IN THE CABLE HOUSING BROKE AND WAS CAUSING THE THROTTLE TO STICK OPEN. THE CRUISE CONTROL WOULD OPEN THE THROTTLE WHILE ACCELERATING AND WOULD NOT RELEASE. I NOW HAVE THE CABLE DISCONNECTED FROM THE CRUISE CONTROL FORD WANTS OVER $100 TO FIX THE PROBLEM. IT IS A FAULT TO THE CABLE AND SHOULD BE RECALLED. WHY WANT THEY ISSUE A RECALL ON THIS CAR. I COULD OF BEEN KILLED FROM THE STICKING THROTTLE CABLE. *TR
MY MOTHER WAS PARKED IN THE CAR AND MOVED THE GEAR ACCIDENTALLY TO DRIVE RATHER THAN REVERSE TO BACK OUT OF HER PARKING SPACE AND PUSHED ON THE GAS WHICH INEVITABLY WENT FORWARD INSTEAD OF BACKWARDS AND HIT A CURB AND BARRIER, APPROX. 4-5 FT. IN FRONT OF HER. THIS CAUSED THE DRIVERS & PASSENGER AIRBAGS TO DEPLOY WHICH DESTROYED THE WINDSHIELD. NOW THE CAR WAS NOT OBVIOUSLY GOING FAST AT ALL AND THERE IS NO WAY THESE BAGS SHOULD HAVE DEPLOYED. VERY BAD SITUATION. WE HAD TO PAY $250.00 TO REPLACE THE WINDSHIELD AND ARE CURRENTLY GETTING PRICE QUOTES TO REPAIR THE AIR BAG SYSTEM WHICH SO FAR, EXCEEDS THE VALUE ON THE CAR... *TR
2000 FORD FOCUS STALLS ON RIGHT HAND TURNS ONLY THE PROBLEM HAS BECOME A PROBLEM NOW. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. SPORADICALLY, THE CONTACT WOULD HEAR A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE ALONG WITH A VIBRATING SENSATION. UPON FURTHER INSPECTION, HE NOTICED THAT THE REAR DRIVER'S SIDE WHEEL AND BRAKE DRUM ASSEMBLY WERE ABNORMALLY LOOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000.
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE KEYS HAVE BEEN STUCK IN THE IGNITION FOR OVER A WEEK AND CANNOT BE REMOVED. HE WENT TO A LOCKSMITH AND THEY REPLACED THE IGNITION AT THE COST OF $125; HOWEVER, THE FAILURE WAS STILL NOT CORRECTED. HE CALLED FORD CUSTOMER SERVICE AND WAS INFORMED THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS 85,000.
2000 FORD FOCUS IGNITION CYLINDER FAILED TWICE IN 4YRS. THIS LAST TIME I WAS STRANDED IN THE COLD, BY MYSELF AT 1AM. MISSING WORK, SPENDING MONEY ON TOWS, PARTS AND LABOR ADDS UP. NOT TO MENTION THE DANGER INVOLVED WITH BEING STRANDED, ALL BECAUSE YOUR KEY WONT TURN. *TR
IGNITION SWITCH LOCKED UP. THE KEY WOULD NOT TURN IN THE LOCK. REQUIRED TOW IN AND DEALERSHIP TO REPLACE THE IGNITION SWITCH @ $600. *TR
DRIVING TO WORK 4 AM- HEAR A CLICK; ENGINE GOES DEAD; ROLL TO SIDE OF ROAD; GET OUT OF CAR AND SEE SMOKE AND FIRE COMING OUT OF THE BOTTOM OF ENGINE. WITHIN 4 MINUTES CARE IS IN FLAMES... TOTALLY BURN BY TIME THE FIRE DEPARTMENT GOT TO SITE ALL THAT WAS LEFT WAS THE REAR END// NO INJURIES LUCKILY I WAS ABLE TO GET OUT OF THE CAR. *TR
ON THE FORD FOCUS, THE KEY WON'T TURN IN THE IGNITION. THE IGNITION LOCK NEEDS TOTALLY REPLACED. *TR
CAR KEY WON'T TURN IGNITION SWITCH. TRIED BOTH KEYS. EACH ONE IS ABLE TO BE PUT IN THE SWITCH BUT THE SWITCH STAYS LOCKED. *TR
BOTH DOORS LATCH AND REMOTE CONTROL DON'T WORK. *TR
NEVER HAD ANY ISSUES WITH THE IGNITION BUT THEN ALL OF A SUDDEN MY KEY WONT TURN AND THE WHEEL LOCKS UP WHEN TRYING TO START THE CAR. HAVE NOT FIXED IT YET. *TR
MY HUSBAND AND I PURCHASED A 2000 FORD FOCUS FOR OUR 20 YEAR OLD DAUGHTER IN OCTOBER 2008, SO SHE WOULD HAVE A MEANS OF GETTING TO COLLEGE AND WORK. ON DECEMBER 22 2008 SHE WAS DRIVING WITH A FRIEND TO GO TO LUNCH WHEN SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. SHE PULLED INTO A PARKING LOT AND GOT OUT OF THE CAR WHEN THERE WAS A LOUD POP AND FLAMES SHOT OUT,BLOWING OUT THE WINDSHIELD AND MELTING THE TIRES ETC. THE FIRE DEPARTMENT SAID IT WAS FAULTY ELECTRICAL WIRING CAUSING AN ENGINE FIRE. *TR
DUE TO A FAILURE OF THE POWER LOCK ACTUATORS IN A 2000 FORD FOCUS SE (S/W), THE PASSENGER DOOR AND THE REAR PASSENGER DOOR HAVE JAMMED DOOR LOCKS. THE DOORS CAN NOT BE OPENED ANY LONGER BY KEY, BY INSIDE DOOR OPENING HANDLE OR BY THE REMOTE FOB. THE CONSEQUENCES ARE THAT THE ONLY EGRESS FROM THE PARTICULAR CAR IS VIA THE 2 DRIVER SIDE DOORS, MAKING HALF OF THE CAR UNUSABLE. PASSENGERS WHO SHOULD ENTER VIA THE FUNCTIONING DOORS OF THE VEHICLE INTO THE SIDE OF THE VEHICLE WITH THE JAMMED DOORS DO NOT HAVE AN ESCAPE ROUTE IN CASE OF ACCIDENTS THAT INVOLVE THE FUNCTIONING SIDE OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ANY DRIVER OR PASSENGER. AN INTERNET SEARCH FOR "FOCUS JAMMED DOOR" OR "FOCUS JAMMED DOOR LOCK" RETURNS NUMEROUS INSTANCES OF THE SAME PROBLEM, OCCURRING ON ALL FORD FOCUS DOORS INCLUDING TRUNK/HATCH. DRIVERS ENTER THEIR VEHICLES THROUGH THE PASSENGER SIDE OR EVEN THROUGH THE TRUNK BECAUSE SOME DOOR LOCKS ARE JAMMED DUE TO FAILED POWER LOCK ACTUATORS, WITH ALL SAFETY-RELATED HAZARDS AND CONSEQUENCES. THE JAMMING CAN OCCUR AT ANY TIME; THERE IS NO WAY TO PREDICT IT AND TO TAKE PREVENTIVE MEASURES. A REPAIR IS EXORBITANTLY EXPENSIVE DUE TO THE FACT THAT THE DOORS CANNOT BE OPENED BY KEY OR DOOR OPENING HANDLE TO GAIN ACCESS TO AND REPLACE THE POWER DOOR ACTUATOR THAT IS THE CAUSE OF THE JAMMING. FORD IS NEITHER WILLING TO ACKNOWLEDGE THIS WIDESPREAD PROBLEM NOR PARTICIPATE IN THE COST OF REPAIRS, THUS FORCING PEOPLE TO TAKE UNACCEPTABLE SAFETY RISKS
2000 FORD FOCUS- THE IGNITION LOCKED UP, THE CAR CANNOT BE STARTED, THE STEERING WHEEL IS LOCKED AND IT CANNOT BE PUT INTO GEAR. AFTER LOOKING ON THE INTERNET, IT IS APPARENT THAT THIS IS A WIDE SPREAD PROBLEM WITH THIS YEAR, MAKE AND MODEL AND FORD IS IGNORING THIS AND LETTING THEIR CUSTOMERS PAY FOR AN OBVIOUS MANUFACTURER DEFECT. *TR
MY DAUGHTER WENT TO DROP OFF LUNCH TO MY OTHER DAUGHTER AND THE IGNITION LOCKED AND THE KEY WOULDN'T TURN. ACCORDING TO CLARENCE DITLOW WITH AUTO SAFETY .ORG THIS IS THE NUMBER 1 REPORTED DEFECT IN THE 2000-2003 FORD FOCUS, SO WHY ISN'T FORD RECALLING THIS VEHICLE PROBLEM??? MY DAUGHTER CALLED FORD CUSTOMER SERVICE ABOUT THIS ISSUE AND THE REP TOLD HER THAT THIS IS A PROBLEM THAT HAS BEEN HAPPENING AND THAT THEY WOULD PROBABLY HAVE TO RECALL THIS ISSUE. I THEN CALLED FORD CUSTOMER SERVICE SEVERAL DAYS LATER AND THE REPRESENTATIVE TOLD ME THAT THERE IS NO RECORD OF ANY PROBLEMS RELATING TO THE KEY LOCKING AND NOT BEING ABLE TO DRIVE THE VEHICLE. I WAS VERY UPSET AND SAID GOODBYE AND WENT ON THE INTERNET TO DO MY RESEARCH AND FOUND THAT THIS WAS A COMMON PROBLEM WITH THIS VEHICLE. I WILL NEVER BUY ANOTHER FORD IF THIS IS THE WAY THEY REPRESENT THEIR VEHICLES. I THEN CALLED FORD BACK AFTER MY RESEARCH AND INQUIRED WHY THE OTHER REP HAD TOLD ME THAT THERE WAS NO RECORD OF ANY ISSUES OF THIS TYPE WITH THE FOCUS. ALL I WANT IS FOR FORD TO STAND BEHIND THEIR PRODUCT. NOTHING MY DAUGHTER SIS COULD OF PREVENTED THIS ISSUE AND NOW FORD WANTS ME TO PAY FOR THE IGNITION TO BE REPLACED AT A COST OF $400 TO $500 ACCORDING TO RESEARCH SHOWN. UNBELIEVABLE... PLEASE HELP... *TR
IGNITION FAILURE AFTER REPLACING IT ROUGHLY 1 YEAR AGO. 2ND IGNITION CYLINDER TO BE REPLACED IN THIS CAR. *TR
I AM WRITING REGARDING MY 2000 FORD FOCUS ZX3. I WAS LEFT STRANDED IN A TOWN 50 MILES FROM MY HOMETOWN. THE KEY WENT IN AND WOULDN'T TURN. I HAD TO HAVE IT TOWED 3 TIMES TO GET IT TO A FORD DEALER ( WHO IS THE ONLY ONE WHO COULD FIX THE PROBLEM). IT COST ME 380.52 TO GET THE CAR FIXED, IN WHICH 221 OF THAT WAS JUST LABOR! BUT SINCE THEY HAD TO PROGRAM THE IGNITION, THEY WERE THE ONLY ONES TO DO IT. AFTER RESEARCHING THE PROBLEM, I HAVE FOUND THOUSANDS UPON THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM. ALSO, THE TOW TRUCK DRIVERS SAID THEY TOW 2 OR 3 OF THESE A MONTH BECAUSE OF THIS. FORD HAS TO BE AWARE OF THIS PROBLEM. IT IS UNFAIR THAT THEY HAVE NOT AT LEAST RECALLED THE PART. AS A CONSUMER, I CAN SAFELY SAY I HAVE LOST A LOT OF RESPECT FOR FORD. AS A CHILD I GREW UP A "FORD FANATIC", HOWEVER DUE TO THE PURCHASE OF MY FOCUS AND THE CARELESSNESS OF THE COMPANY TO TAKE CARE OF THE MINOR PROBLEMS WITH THE CAR, THAT HAS CHANGED. FORD NEEDS TO RECOGNIZE THIS PROBLEM AND DO SOMETHING ABOUT IT. I HAVE WARNED ALL OF MY FRIENDS WITH FOCUSES OF THIS PROBLEM, AND THEY ARE JUST PREPARING THEMSELVES FOR THIS TO HAPPEN. SOMETHING MUST BE DONE ABOUT THIS PROBLEM! UNTIL THEN, I AM UNSATISFIED WITH FORD'S SERVICE, AND PRODUCT. *TR
THERE IS NO INDICATION OR WARNING TO WHEN THIS PROBLEM WILL OCCUR--IT IS PURELY RANDOM. IT HAS HAPPENED TO MY WIFE THREE TIMES IN THE PAST YEAR. WHEN THE KEY IS PUT INTO THE IGNITION, IT WILL NOT TURN. THUS, LEAVING THE DRIVER STRANDED. A LOCKSMITH HAD TO BE CALLED TO WORK ON THE IGNITION. FORTUNATELY, THIS TIME SHE WAS STRANDED AT CHURCH (THE FIRST TIME WAS AT A SHOPPING MALL AND THE SECOND AT WORK). BUT, SHOULD SHE HAVE BEEN SOMEWHERE UNFAMILIAR OR ISOLATED, THIS WOULD HAVE MADE HER QUITE UNCOMFORTABLE BEING ALONE. *TR
IGNITION SWITCH NEEDED TO BE REPLACED NUMEROUS TIMES, I BOUGHT THE CAR USED AUG 19, 2008 MY DAUGHTER WAS STUCK IN A ISOLATE AREA WHEN THE KEY WOULDN'T GO IN THE SWITCH. I WAS REPLACED AND 2 MONTHS LATER THE KEY WOULD NOT COME OUT OF THE SWITCH IT WAS REPLACED AGAIN. *TR
I HAVE HAD ISSUES WITH THE KEY STICKING IN MY IGNITION, BUT LAST NIGHT MY KEY REFUSED TO START THE CAR AT ALL. LEAVING ME STRANDED MILES FROM HOME. THE TOW TRUCK DRIVER TOLD ME THAT HE HAD TOWED 3 FORD FOCUSES IN THE LAST 2 DAYS WITH THE SAME PROBLEM. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS ABLE TO INSERT THE KEY INTO THE IGNITION, BUT IT WOULD NOT TURN AND START THE VEHICLE. THE FAILURE BEGAN IN 2003. SHE TOOK THE VEHICLE TO THE DEALER AND THEY INSTALLED A NEW IGNITION LOCK IN THE VEHICLE, WHICH RESOLVED THE ISSUE. CURRENTLY, FIVE YEARS LATER, THE FAILURE RECURRED. THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED, BUT THE MANUFACTURER REFUSES TO BE RESPONSIBLE FOR THE DEFECT. THE VEHICLE IS CURRENTLY PARKED AT HER PLACE OF EMPLOYMENT. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 90,000.
STARTING 2 YEARS AGO REAR HATCH WOULD INTERMITTENTLY UNLOCK WHEN BRAKE PEDAL WAS DEPRESSED. PROBLEM WAS WORSE IN COLD WEATHER. WITHIN LAST TWO WEEKS, REAR BRAKE LIGHTS NO LONGER WORK WHEN BRAKE PEDAL IS DEPRESSED, AND THE REAR WINDSHIELD WIPER NO LONGER FUNCTIONS. ALL SYMPTOMS POINT TO A FAILURE IN THE WIRING HARNESS LEADING FROM THE CAR BODY TO THE REAR HATCH LID. ONLINE FORUMS OF FOCUS OWNERS DOCUMENT BROKEN INSULATION AND WIRES IN THIS WIRING HARNESS. A SIMILAR PROBLEM WAS THE TARGET OF A NHTSA RECALL OF FOCUSES FROM THIS MODEL YEAR, BUT APPARENTLY ONLY APPLIED TO THE SEDANS. I HAVE AN APPOINTMENT WITH MY FORD DEALER TO REPAIR, BUT WITHOUT A RECALL I WILL BE FORCED TO PAY OUT OF POCKET. PLEASE INVESTIGATE THIS ISSUE AND REPORT A RECALL SOON IF APPROPRIATE. THE BRAKE LIGHT FAILURE AND SPONTANEOUS OPENING OF THE REAR HATCH WHILE DRIVING ARE SERIOUS SAFETY HAZARDS. HERE IS AN EXAMPLE OF OTHER OWNERS REPORTING THIS PROBLEM ONLINE: HTTP://FORUMS.FOCALJET.COM/TEAM-PIT-STOP/457417-ALL-ZX3-OWNERS-PLEASE-READ-POTENTIAL-SAFETY-HAZARD.HTML. *TR
AFTER MONTHS OF ISSUES STARTING THE CAR AND THE KEY NOT TURNING, THE IGNITION NOW IS COMPLETELY LOCKED. THE KEY...BOTH KEYS PROVIDED BY THE DEALER AT THE TIME OF PURCHASE...WILL NOT TURN THE IGNITION. *TR
THIS WILL BE OUR 5TH IGNITION REPLACEMENT SINCE PURCHASING THIS CAR NEW IN 2000. THE FIRST THREE WERE COVERED. SINCE WE HAVE TO PAY ANOTHER 500 FOR THIS ONE WE HAVE BEEN MAKING DUE BY LEAVING THE KEY IN AND NOT COMPLETELY TURNED OFF BY JUST A HAIR. OR ON THE OCCASION WE FORGET AND TAKE IT OUT WE HAVE TO BEAT IT WITH THE BACK OF A SCREWDRIVER TO GET IT TO ENGAGE. THIS HAS CAUSED ME TO GET OUT AND LEAVE THE CAR IN DRIVE ON SEVERAL OCCASIONS SINCE I GOT USE TO PUTTING THE CAR IN PARK BEFORE REMOVING THE KEY I CAN NO LONGER REMOVE THE KEY SO I AM DISTRACTED BY DIGGING OUT THE CLICKER SO I CAN GET BACK INTO MY CAR. THIS IS SO DANGEROUS! MY CAR ROLLED ACROSS THE LIBRARY PARKING LOT AND INTO ANOTHER CAR. THIS COULD HAVE BEEN A CHILD RUN OVER! ALL BECAUSE OF THIS IGNITION PROBLEM. I HAVE NEVER LEFT MY CAR IN DRIVE IN OVER 32 YEARS BEFORE THIS TROUBLE! I HAVE BEEN STRANDED IN RELENTLESS HEAT WITH CHILDREN AND FREEZING TEMPS AGAIN WITH CHILDREN. THIS IS WITH OUT QUESTION A SITUATION THAT NEEDS TO BE RECALLED. WE SHOULD NOT HAVE TO KEEP PAYING FOR A DESIGN FLAW. IT IS NOT FROM OVER USE OR HEAVY KEY CHAINS. THERE ARE MANY MANY DAYS I DON'T EVEN LEAVE THE HOUSE TO USE IT. I DON'T STOP AND START THE CAR A LOT. THIS IS A VERY DANGEROUS PROBLEM AND WILL NOT BE TAKEN SERIOUSLY BY FORD. *TR
IN OUR 2000 FORD FOCUS ZX3, THE KEY WILL NOT TURN IN THE IGNITION ABOUT 50% OF THE TIME, WHICH HAS THE POTENTIAL TO LEAVE MY WIFE OR I STRANDED OUT IN THE COLD. SO FAR, STRUGGLING/WRESTLING WITH THE KEY WILL EVENTUALLY WORK. IN READING ON THE WEB, THIS IS A VERY COMMON PROBLEM ON FORD FOCUS CARS, BUT NO RECALL HAS BEEN ISSUED. *TR
THE DRIVER SIDE DOOR NO LONGER CLOSES UNLESS IT IS LOCKED. IT CANNOT BE UNLOCKED WITH A KEY. *TR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE FAILURE WAS WORSENING BY THE DAY. THE VEHICLE WOULD COMPLETELY SHUT OFF OR SURGE BEFORE SHUTTING OFF. IT WOULD RESTART IMMEDIATELY 80% OF THE TIME AND HAVE TO BE JUMPSTARTED THE REMAINING 20%. THE VEHICLE WOULD STALL EVEN WHEN THE VEHICLE WAS INITIALLY STARTED. THE FAILURE OCCURRED AT ALL SPEEDS. THE CONTACT WOULD ONLY MAKE TURNS WHEN NO OTHER VEHICLES WERE AROUND IN FEAR THAT THE FAILURE WOULD RECUR. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE) AND WOULD CHARGE $86 FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 101,000 AND FAILURE MILEAGE WAS APPROXIMATELY 70,000.
I HAD THE OIL CHANGED AND FUEL SYSTEM SERVICE. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY. THE SHOP RESET THE CODE SEVERAL TIMES AND FINALLY TOLD ME THE CATALYTIC CONVERTER WAS BAD. THE CAR ONLY HAS 36000 MILES. THE DEALER SAID THE CAR IS OUT OF WARRANTY BY 5 MONTHS. I HAVE HAD THE MAINTENANCE DONE AND HAVE RECORDS STATING DATES AND MILES ON THE CAR. *TR
THIS INCIDENT IS NOT ALL TOO TRAGIC, NO INJURIES OR DEATHS. MY 2000 FORD FOCUS HATCHBACK HAS A STEERING WHEEL LOCK PROBLEM. A HORRIBLY COMMON PROBLEM. IT'S BASED ON A DESIGN FLAW THAT THE FORD MOTOR COMPANY HAS DONE NOTHING TO RECTIFY AND ARE NOW LOOKING FOR A TAX PAYER FUNDED BAILOUT FROM CONGRESS. THIS PROBLEM HAS BECOME COSTLY FOR MANY AND IN VIRTUALLY ALL CASES I'VE HEARD, REPAIRS HAVEN'T WORKED. PLEASE HELP US. *TR
I HAVE A 2000 FORD FOCUS. AS MOST KNOW, WINTERS IN THE MID-WEST ARE VERY COLD. I WAS OUT AT MY GRANDPARENTS HOUSE IN NEW RICHMOND, WISCONSIN; PICKING UP SOME BOXES IN THE GARAGE. THEY TRAVEL TO ARIZONA FOR THE WINTER MONTHS SO THEY WERE NOT HOME. I WENT TO START MY CAR AND THE KEY WOULD NOT TURN OVER IN THE IGNITION. IT WAS COMPLETELY STUCK. I TRIED EVERYTHING. I MADE SURE IT WAS IN PARK, TRIED TURNING THE STEERING WHEEL SIDE TO SIDE, EVERYTHING. IT WOULD NOT BUDGE. I WAS ALL ALONE. IT WAS FREEZING COLD. LUCKILY I HAD MY PHONE SO I WAS ABLE TO CALL FOR HELP. I ENDED UP HAVING TO PAY 200$ TO HAVE A LOCKSMITH COME OUT AND FIX IT. THIS PROBLEM IS CLEARLY A SAFETY HAZARD AND FORD KNOWS IT. FORD KNOWS ALL THE COMPLAINTS FROM PEOPLE HAVING THIS EXACT SAME PROBLEM. WHY SHOULD WE HAVE TO PAY FOR A PROBLEM THEY KNOW EXISTS. WHAT IF I HADN'T HAD MY PHONE TO CALL FOR HELP, I WOULD OF HAD NO WAY OF GETTING INSIDE AND THERE IS NO ONE THAT LIVES NEARBY FOR AT LEAST A MILE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS AND HAVE A RECALL. *TR
I WENT TO THE GAS STATION TO BUY GAS. AFTER FILLING THE TANK I GOT IN AND WHEN I TRIED TO START THE CAR IT WOULD NOT TURN. NOT EVEN TO THE ACC POSITION. I CALLED FOR A TOW TRUCK AND THEY CAME AND GOT IT. I CALLED MY LOCAL FORD DEALER AND ASKED THEM ABOUT IT AND THEY TOLD ME ITS BECOMING VERY COMMON FOR THIS TYPE OF CAR AND TO REPAIR IT I WOULD HAVE TO REPLACE THE IGNITION CYLINDER AND HAVE IT PROGRAMMED... *TR
WHEN IT FIRST STARTED IT WAS JUST THE PASSENGER REAR DOOR THAT WOULDN'T OPEN FROM THE OUTSIDE, YOU COULD HOWEVER STILL OPEN IT IF YOU PUSHED ON A CERTAIN PART OF THE DOOR AND TRIED TO OPEN AT THE SAME TIME. NOW THAT DOOR WILL NOT OPEN AT ALL FROM THE OUT SIDE AT ALL, AND THE OTHER DOORS ARE DOING THE SAME THING. THE FRONT PASSENGER DOOR WILL NOT LATCH NOW, YOU HAVE TO LOCK AND UNLOCK ABOUT 10 TIMES BEFORE IT WILL LATCH. I HAVE LOOKED AT THE RECALLS ON THIS CAR BEFORE AND NOTICED THAT THERE IS A RECALL BUT UNFORTUNATELY FOR ME I DON'T LIVE IN THE STATES THAT ARE AFFECTED IN THE RECALL. IF I WAS TO GET THIS REPLACED ON MY OWN IT WILL COST ME ABOUT 2000.00. *TR
IGNITION BARREL AND STEERING COLUMN LOCKING MECHANISM. *TR
LAST NIGHT I DROVE MY CAR TO WORK JUST FINE AND THIS MORNING WHEN I TRIED TO START MY CAR MY IGNITION WOULDN'T TURN AND THE BREAK AND SHIFTER FELT LIKE IT LOCKED UP! IT WAS JUST FINE UNTIL THIS MORNING AND I HEAR IT IS A COMMON THING! *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →