WHILE VEHICLE WAS PARKED OUTSIDE OF A RESTAURANT CONSUMER CAME OUT AND FOUND OUT THAT AIR BAGS HAD DEPLOYED. DID NOT KNOW WHAT COULD HAD CAUSED AIR BAG TO DEPLOYMENT WITHOUT A CRASH TO HIT VEHICLE.*AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN TRYING TO START ENGINE IGNITION SWITCH WILL NOT TURN, AND CONSUMER WILL NOT BE ABLE TO START ENGINE. SOMETIMES WHILE DRIVING WILL MAKE A LOT OF NOISE.*AK
ONGOING PROBLEM WITH BRAKE SYSTEM, IT CAUSES STEERING WHEEL TO SHIMMY OR PEDAL WOULD GO CLOSER TO FLOOR INTERMITTENTLY, AND CAUSE EXTENDED STOPPING DISTANCE. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS AND PROBLEM STILL OCCURRING. *AK CONSUMER STATES THE PROBLEM IS THE FRONT DISC BRAKES. *SLC
THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING CAUSING DAMAGE TO THE VEHICLE (FIRESTONE TIRE). NLM
WHILE TRAVELING OR WHILE IN PARK NOICE LARGE AMOUNT OF FUEL GUSHING FROM FUEL TANK. PLEASE PROVIDE FURTHER INFORMATION.*AK
IGNITION AND STEERING LOCKED UP, KEY WOULD NOT TURN, VEHICLE WAS PARKED. *AK THERE WAS NOISE IN THE RIGHT SIDE OF THE VEHICLE DUE TO REAR OUTSIDE MIRROR FAILURE. THE TRANSMISSION SLIPS ON ACCEL. THERE WAS VIBRATION IN STEERING AT 45 MPH AND UP. THE HIGH SQEALING ON RAINY DAYS WHEN TURNING LEFT OR RIGHT WAS CAUSED BY DRIVE BELT MALFUNCTIONING. THE IGNITION LOCKED DUE TO CYLINDER ASSEMBLY PROBLEM. *YH
ON 03/08/01, WHILE DRIVING 65MPH ON FREEWAY, ENGINE STALLED. VEHICLE TOWED TO DEALER AND FUEL PUMP REPLACED ON 03/09/01. PROBLEM BEGAN REOCURRING ON 03/13/01. PROBLEM SEEMS TO START AFTER VEHICLE IS WARM AND HAS BEEN DRIVEN AT HIGHWAY SPEEDS FOR 10-15MINS. ONCE PROBLEM STARTS, IT WILL REOCCUR SEVERAL TIMES WITHIN SHORT DISTANCES (1/4 TO 1/2 MILES), NECESSITATING PULLING TO SIDE OF ROADWAY AND RESTARTING VEHICLE. ONCE PROBLEM STARTS, IT WILL REOCCUR AT BOTH SURFACE STREET AND HIGHWAY SPEEDS.*AK
WHILE TRYING TO MAKE A LEFT TURN ABOUT 2 MPH DROVE OVER CURVE AND AIR BAGS DEPLOYED WITHOUT A PRIOR WARNING. *AK THE CONSUMER WAS BLINDED BY THE SUN AND THE RIGHT FRONT TIRE NICKED THE CURVE CAUSING THE AIR BAG TO DEPLOY. *YH
VEHICLE ONLY ACHIEVES 22-24 MPG WITH 95% HIGHWAY DRIVING; MANUFACTURER IS AWARE OF PROBLEM BUT HAS NOT OFFERED A RESOLUTION. NO SAFETY DEFECT. *AK
THERE WAS A GRINDING NOISE COMING FROM BRAKES. DEALER REPLACED FRONT BRAKE PADS. ALSO HAD INCREASED BRAKING DISTANCE. WHILE DRIVING ABOUT 10 MPH, DRIVER'S REAR WHEEL CAME OFF WITH DRUM STILL IN IT.*AK
PROBLEMS HAVE NOT BEEN FIXED. I AM VERY CONCERNED THAT MY CAR IS UNSAFE. THE BRAKES ARE NOT DEPENDABLE AND SQUEAK. MY CAR IS ONLY 7 MONTHS OLD. I BOUGHT THE CAR TO FEEL SAFE WITH MY 10 MONTH OLD SON. I DO NOT FEEL SAFE; AND I AM BECOMING VERY DISAPPOINTED WITH THE CAR AND SERVICE. *AK
INTERMITTENTLY WHEN BRITE SWITCH IS ACTIVATED ENGINE STALLS OUT AND DIES. ALSO, STARTS UP IMMEDIATELY AFTERWARDS ON ITS OWN WHILE VEHICLE IS IN MOTION. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT PROBLEM.*AK
DUE TO A PROBLEM WITH FUEL PUMP; WHEN FUEL TANK IS FULL FUEL GAUGE REGISTERS EMPTY. ALSO, FUEL PUMP HAS BEEN REPLACED THREE TIMES WHICH HAS NOT CORRECTED PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
CONSUMER WAS IN AN AUTOMOBILE ACCIDENT, CAR WAS TOWED INTO DEALERSHIP WHERE SHE WAS ADVISED THAT TIRES DID NOT CAUSE ACCIDENT AND THERE WAS NOTHING WRONG WITH THE BRAKES, TWO WEEKS LATER CONSUMER WENT TO ANOTHER MECHANIC AND WAS TOLD THAT TIRES WERE BALD AND THERE WAS METAL COMING OUT OF THEM, ALSO ROTORS WERE CRACKED AND HAD PIECES MISSING OUT OF THEM, SO ROTORS AND ALL BRAKE PADS HAD TO BE REPLACED. *JB
WHEN DRIVING AND UPON EXITING A PARKING LOT BY APPLYING LITTLE FORCE TO ACCELERATOR PEDAL AND QUICKLY RELEASING FORCE FROM THE ACCELERATOR PEDAL, VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING WHICH CAUSED UNWANTED ACCELERATION. VEHICLE WAS PLACED IN NEUTRAL IN ORDER TO STOP. CONSUMER NOTICED THROTTLE BODY CAME UNDONE WHICH CAUSED THE PROBLEM. ALSO, THERE WAS ONLY A HOOK ATTACHING THROTTLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE USING JACK WHEN CHANGING TIRE JACK WOULD NOT LET VEHICLE DOWN. DEALER ORDERED ANOTHER JACK. *AK CONSUMER STATES THAT THE NUT WELDED TO THE JACK WAS BROKEN. *SLC
BRAKE PADS AND ROTORS FAILED, WORN OUT AT LESS THAN 13000 MILES. REPORTED BURNING SMELL FROM BRAKES AT 3700 MILES. (DEALER REFUSED TO PLACE REPAIR UNDER WARRANTY)..REPLACED BOTH FRONT PADS AND ROTORS. AT 3700 MILES BUMPING..GRINDING NOISE NOTED HAD TO LOWER SUB FRAME..UPPER RACK ASSEMBLY TIGHTENED ED BOLT TO RACK AND STREERING SHAFT. *AK
PLEASE CHECK UNDER THE HOOD AT THE ACCELERATOR CABLE AND THE WAY IT FASTENS TO THE CARBURATOR. WHILE REOVING YOUR FOOT OFF PEDAL TOO FAST, IT WILL CAUSE ACCELERATOR CABLE TO COME OFF, ACCELERATING YOUR CAR AT HIGH SPEED AND MAKING IT IMPOSSIBLE FOR YOU TO STOP. THIS HAPPENED TO US YESTERDAY AND MANY PEOPLE COULD HAVE BEEN KILLED. AFTER INSPECTING THE PART MYSELF, I WAS SHOCKED TO SEE THAT (A) IT WAS PLASTIC AND (B) THERE IS NOTHING HOLDING THAT CABLE DOEN OTHER THAN A C-HOOK. THIS IS VERY DANGEROUS!!!!!!!!! PLEASE HAVE THIS PART INSPECTED IMMEDIATELY, HAVE IT RECALLED AND GET THIS CAR SAFE. I WILL NO LONGER PUT ME OR MY FAMILY IN THAT CAR UNTIL THE ACCELERATOR CABLE "DEATH TRAP" IS FIXED. THANK YOU FOR YOUR TIME AND HELP! *AK
WHILE ATTEMPTING TO BACK INTO A PARKING SPACE THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND HIT A TREE, THERE WAS NO DEPLOYMENT OF THE AIR BAGS, THE CONSUMER SUSTAINED MUSCLE STRAINS. NLM
FAULTY BRAKES CAUSED THE VEHICLE TO SHAKE WHILE BRAKING. NLM
POWER DOOR LOCKS STOPPED WORKING. CONSUMER HAD TO USE KEY TO GET IN AND OUT OF VEHICLE, THEN, AFTER A WEEK OF USING KEY, THE DOOR LOCKS LOCKED UP, AND COULD NO LONGER USE KEYS. CONSUMER HAD TO CLIMP IN AND OUT OF VEHICLE THROUGH WINDOW.*AK
ONGOING PROBLEM WITH ABS WHEN ENGAGE IT CAUSES REAR WHEELS TO LOCK UP INTERMITTENTLY & MOMENTARILY. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
CONSUMER HAD TURNED OFF ENGINE AND PLACED TRANSMISSION PAWL IN FIRST GEAR, THEN WENT INSIDE OF HOUSE, AND SOMEBODY CALLED HIM BECAUSE VEHICLE HAD TAKEN OFF AND CRASHED INTO A TREE. MANUFACTURER AND DEALER WERE LOOKING INT DEFECT.*AK
DRIVER'S SIDE SEAT BELT RETRACTOR DOES NOT TAKE UP ANY SLACK IN BELT. *AK
REAR WHEEL BEARING DISINTEGRATED, CAUSING CAR TO JERK SIDE TO SIDE WHILE DRIVING. THIS HAS HAPPENED TO OTHER FOCUS OWNERS TOO!
T304579 CGW 74MMC E13 027430, WHERE LETTERING "RSA" APPEARS, 8 INCHES TO LEFT AS LOOKING AT TIRE, AND 4 INCHES TO RIGHT BEFORE BEGINNING OF THE WORD "GOODYEAR" WHERE AREA OF WORDING GOODYEAR IS IMPRINTED, DOWN TO ALMOST AREA WHERE TIRE STRIKES THE GROUND, A BUBBLE HAS APPEARED OUTWARDS, APPROXIMATE SIZE IS 2 1/2 INCHES, OUTSIDE IS AREA OF 1/4 TOP OF GOLF BALL SIZE PROTRUSION. AREA IS VISIBLE WITH NO APPARENT DAMAGE TO RIM NOR TIRE. DEFINITE DEFECT IN THIS TIRE! IF PROTRUSION CONTINUES, IT WILL GROW OUTWARDS FROM THE TIRE, AND SOON WILL BE IN AN AREA UNDERNEATH WHERE TIRE STRIKES THE GROUND! *AK (DOT NUMBER: ??????? TIRESIZE: P195 60R15)
SEATBELTS IN REAR OF VEHICLE ARE NOT LATCHING BECAUSE THEY DO NOT REACH FAR ENOUGH ACROSS TO RECEIVERS, WERE DESIGNED IMPROPERLY.*AK *SLC
VEHICLE WAS ENTERING A PARKING SPACE IN A PARKING GARAGE WHEN IT, WITHOUT PRIOR WARNING, JUMPED OUT OF GEAR AND RAN INTO A WALL. BOTH AIRBAGS DID NOT DEPLOY, AND THERE WAS FRONTAL DAMAGE. *AK
THE CONSUMERS RIGHT WHEEL DRUM ASSEMBLY BEGAN TO MAKE GRINDING AND CLUNKING NOISES AND THE VEHICLE IS BEGINNING TO VIBRATE, FORD RECALLED THE LEFT REAR WHEEL BUT NOT THE RIGHT. NLM
MY WIVE ANN WAS SITTING IN A PARKING LOT WITH THE MOTOR RUNNING AND HEATER/DEF.ON WHEN SHE HEARD A CRACKING NOISE THEN SHE SEEN THE WINDSHIELD CRACK IN STRIEGHT LINE A GOOD 7 INCHES.I REPORTED THE INCIDENT TO THE DEALER THAT SAME DAY ON WHICH THEY MADE AN APPOINTMT.FOR THE 26TH(4 DAYS LATER)I KEPT THE APPT.ON WHICH A MECHANIC (I BELIEVE A BOB)SAID WE DONT DEAL IN GLASS BUT FORD TOLD ME HOW TO LOOK FOR DEFECTS,OR STONE,AND HE WENT TO MY CAR DUG A PEN IN TO THE CRACK AND SAID SEE RIGHT THERE IS A STONE CHIP.SO THE REFUSE TO HONOR THE WARRENTY.WHEN TALKED TO REAL EXSPERTS,THEY SAID THAT COULDNT DETERMINED A DEFECT NOW THAT IT WAS TAMPERD WITH.NOW,THERE WAS NO FLYING DEBRIS,NO FLYING STONES IN THE PARKING LOT.ALSO THIS GUY SAID A STONE NO BIGGER THAN A PIN HEAD MADE SUCH A CRACK...IF THIS WAS TO BE EVEN CLOSELY TRUE,THEN IN MY OPPINION IT SHOULD STILL BE DEFECTIVE,BECAUSE,THAT WINDSHIELD WOULD NOT HOLD UP TO THE SLIGHTEST,FREEZING RAIN,OR THE SMALLEST HAIL,OR A DIRT ROAD,A SANDER,AND THE LIST COULD GO ON.BUT I BELIEVE IT BROKE BECAUSE WE HAD GOOD TEMPERTURES THAT MORNING,COMPINED WITH THE HEATER CAUSED IT TO CRACK.*AK
REAR WHEEL BEARING DISINTEGRATED WHILE DRIVING, CAUSING REAR TO FEEL LIKE IT WAS ON TWO FLATS. DEALER HAS BEEN CONTACTED. *AK
JACK BENT TRYING TO CHANGE A FLAT TIRE. THIS WAS FIRST TIME USING IT. DEALER TOOK JACK AND WOULD REPAIR IT, BUT IT WAS NEVER RETURNED.*AK
00 V 418 000/SEAT HINGE: 00 V 411 000/WIRE HARNESS: 00 V 303 000/REAR WHEEL HUB NUTS: 00 V 218 000/FMVSS 201: WHILE VEHICLE WAS IN THE DEALER SHOP FOR IS ROUTINE CHECK UP CONSUMER WAS INFORMED OF FOUR RECALLS, AND ,WAS UNWILLING TO GIVE A APPOINTMENT FOR REPAIRS, CONSUMER CALLED ON TWO OTHER OCCASIONS, AND STILL DEALER, HERTIGE FORD, BURINGTON, VT; PHONE# 802/865-8150 REFUSED TO HELP IN THESE RECALL REPAIRS. SEEKING HELP FROM NHTSA IN THESE MATTER.*AK
THIS VEHICLE HAS HAD SEVERAL RECALLS (5) SINCE THE DATE OF PURCHASE, THE CONSUMER BELIEVES THIS IS A POORLY PRODUCED VEHICLE. NLM
THE RIGHT REAR WHEEL DRUM ASSEMBLY HAS INSUFFICIENT CLAMP LOAD WHICH CAUSES LOUD GRINDING, CLUNKING NOISE FROM THE RIGHT REAR WHEEL AND VIBRATION, FORD HAS RECALLED THE LEFT WHEEL BUT NOT THE RIGHT. NLM
HOOD FLEW OFF WHILE TRAVELING 45MPH AND IT CRACKED WINDSHIELD. CONSUMER DIDN'T SEE, AND RAN INTO A LAMP POST. AIRBAGS DIDN'T DEPLOY IN FRONT. DAMAGES WERE TO PASSENGERS SIDE DOOR, IT WOULD PARTIALLY OPEN. ALTERNATOR/ ENGINE BLOCK, AND RADIATOR WERE ALL DAMAGED. CONSUEMR WILL CONTACT DEALER BEFORE INSURANCE COMPANY REPAIRED IT. *AK
WHILE DRIVING AND UPON ACCELERATING VEHICLE VIBRATES/HEISTATES, AND NEARLY COMES TO A COMPLETE STOP, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
THERE WERE NO PARTS AVAILABLE FOR RECALLS OOV-218 AND 00V-411. NLM
PASSENGER'S SIDE FLOOR KEEPS FILLING UP WITH WATER WHEN IT RAINS OR SNOWS. 2. BRAKES ARE MAKING A LOUD SQUEAKY NOISE, AND CAUSING A LONGER STOPPING DISTANCE.
NOXIOUS FUMES COMING INTO THE CAR THROUGH THE AIR VENTS, HEATER UNUSABLE, A/C UNUSABLEROUGH THE HEATING AND EXHAUST. *AK
VEHICLE CONSISTENTLY STALLS WHEN SLOWING OR BROUGHT TO A STOP WHEN AIR TEMPERATURE IS BELOW 0F, EVEN AFTER ENGINE IS FULLY WARMED UP.
TRANSMISSION IS STICKY WHILE SHIFTING INTO 2ND GEAR WITH CLUTCH FULLY ENGAGED. THE BRAKE PEDAL INTERMITTANTLY GETS VERY HARD GIVING REDUCED BRAKING ACTION. *SLC
VEHICLE STALLS INTERMITTENTLY AT ANY SPEED. BEFORE VEHICLE STALLS DASH LIGHTS COME UP. FREQUENCY IS INCREASING. TAKEN VEHICLE TO DEALER WHO CANNOT REMEDY SITUATION. *AK
BRAKES ARE SQEAKING AND MAKING KNOCKING NOISE. DEALERSHIP IS AWARE OF PROBLEM.*AK
VEHICLE HAS STALLED 9 TIMES AND HAS BEEN IN FOR REPAIR, BUT FORD IS UNABLE AND UNWILLING TO DETECT THE PROBLEM. THEY CANNOT "DUPLICATE" THE STALLING THEREFORE IT DOES NOT EXIST. ALTHOUGH I HAVE STALLED ON THE INTERSTATE, WHILE DRIVING 70 MPH AND ON CITY STREETS. I REFUSE TO TAKE MY CHILD IN THE CAR WITH ME BECAUSE I AM SCARED WE WILL BE REAR ENDED. I HAVE CONTACTED THE AZ ATTY GENERAL'S OFFICE AND WAS TOLD THAT FORD REFUSED TO MEDIATE THE SITUATION AND THE STALLING PROBLEM DOES NOT EXIST. THE ATTY GENERALS OFFICE STATED THEIR WORKLOAD IS TOO HEAVY TO ENFORCE THE AZ LEMON LAW AND I WOULD HAVE TO HIRE AN ATTY. AS A SINGLE PARENT I CANNOT AFFORD TO HIRE AN ATTY AND STILL PAY MY CAR PAYMENTS, WHICH FORD EXPECTS ME TO DO, YET THEY WILL NOT HONOR THEIR PRODUCT AND ADMIT THIS CAR HAS A PROBLEM. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE THE REPAIR COST OF A USED VEHICLE AND I BOUGHT A FORD BECAUSE THEY HAD BEEN IN BUSINESS FOR A LONG TIME AND I THOUGHT THEY WERE SAFE AND REALIABLE. *AK
IN TO DEALER THREE TIMES, THEY SAY IT'S NORMAL YET FORD HAS 7 S/B'S OUT FOR THIS PROBLEM. NO SAFETY DEFECT. *AK
KEY COULD ONLY BE INSERTED HALF WAY INTO THE IGNITION. *AK
CRUISE CONTROL SERVO ROUTES BRAKE LIGHT SYSTEM WHICH CAUSES NO BRAKE LIGHTS WHEN SERVO FAILED. RISK UNKNOWN TO DRIVER UNTIL NOTIFIED BY DEALER.
HAD CAR 8MTHS, IN SHOP 6 TIMES NEVER BUY A FORD AGAIN, NEVER, PROBLEMS FROM DAY ONE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
SEAT BELT LATCHES BROKE, AND WILL NOT HOLD SEAT BELT. SINCE CONSUMER HAD BEEN PAYING FOR THIS VEHICLE COULD NOT COUNT ALL PROBLEMS THAT HAD BEEN HAPPENING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →