Page 67 of 74 · complaints 3,301–3,350 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic
Filed May 10, 2001VA

BRAKES HAVE BEEN MAKING NOISE, DEALER SAID DUE TO WEAR AND TEAR ON THE VEHICLE.

Tires
Filed May 8, 2001NY

FRONT DRIVER'S SIDE TIRE BLEWOUT AT END OF TREAD AND SIDEWALL WITH SIZE ABOUT 3 INCHES. ALSO, ON MAY 8, 2001, REAR DRIVER'S SIDE TIRE BLEWOUT. DEALER ADVISED THAT TIRES BLEWOUT DUE TO ALUMINUM RIMS.*AK *JB

Tires › Sidewall
Filed May 8, 2001IL

THIS SPRING MY DAUGHTER HAD TWO TIRES BLOW WITH SIDEWALL PROBLEMS. THE FIRST TIME, SHE HIT A POTHOLE GOING ABOUT 25 MPH AND THE SIDEWALL WENT OUT. SHE REPLACED THIS TIRE. THEN ABOUT ONE MONTH LATER, SHE WAS DRIVING ON AN INTERSTATE HIGHWAY. SHE HAD PASSED TWO TRUCKS AND WENT BACK INTO HER LANE WHEN SOMETHING DID NOT FEEL RIGHT. BY THE TIME SHE COULD SLOW DOWN AND STOP, THE TREAD OF THE TIRE CAME OFF IN A LARGE CIRCLE AND DENTED THE SIDE OF HER CAR. THE WHEEL WAS ALSO DAMAGED. SHE CLAIMS THAT SHE DID NOT HIT ANYTHING. THERE IS NO DAMAGE TO THE TREAD OF THE TIRE TO INDICATE THAT SHE DID. HOWEVER, THE SIDEWALL WAS SHREDDED. NOW WE ARE CONCERNED ABOUT THE TIRES. I DID NOT SEE THE FIRST TIRE, HOWEVER, SHE SAID THAT THE SIDEWALL HAD A HUGE HOLE IN AND THE TIRE COULD NOT BE REPAIRED. HAVE THERE BEEN OTHER REPORTS OF PROBLEMS WITH THESE TIRES? ON THE OTHER HAND, AFTER SEEING THE DAMAGE DONE TO THE TIRE, WE FEEL THAT THE FORD FOCUS HANDLED VERY WELL, ALLOWING HER TO GET OFF THE ROAD SAFELY AND AVOID AN ACCIDENT.*AK( DOT NUMBER: )

Suspension › Multiple Axle
Filed May 7, 2001MI

DRIVER'S SIDE REAR WHEEL BEARINGS WENT OUT WHILE DIVING 60 MPH. CONSUMER HEARD A NOISE FROM WHEEL, AND VEHICLE WAS HARD TO CONTROL. ON 6 MAY 2001, THIS HAPPENED AGAIN WITH PASSENGER SIDE REAR WHEEL BEARINGS. THERE WAS A RECALL ON WHEEL BEARINGS, BUT THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK *JB

Wheels
Filed May 4, 2001MN

BRAKE SYSTEM HAS HAD SHOES/BEARINGS/ DRUMS REPLACED DUE TO OVERHEATING OF WHEEL. REAR DRIVE'S SIDE TIRE IS BECOMING TOO HOT TO TOUCH AFTER NORMAL OPERATION OF VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 3, 2001NC

I WOULD LIKE TO SUBMIT A COMPLAINT AGAINST CROSSROADS FORD IN RALEIGH, NC WHO HAS ME DRIVINIG A DEATH TRAP. I LEAST THIS VEHICLE LAST YEAR (2000 FORD FOCUS) AND ONLY PUT 9000 MILE ON IT TO DATE. EVEN SO, IT HAS BEEN SHUTTING OFF WHILE DRIVING AT 45+ MILES PER HOUR. WHEN IT SHUTS OFF I DO NOT HAVE STEERING CAPABILITIES. MORE THAN ONCE I WAS IN THE FAST LANE AND WAS IN VERY DANGEROUS SITUATIONS. ONCE I WENT INTO A DITCH WITH MY FOUR YEAR OLD SON IN THE CAR AND TO THIS DAY, HE STILL REMEMBERS IT. FORD HAS REFUSED TO TAKE OWNERSHIP OF THIS PROBLEM AND HAS NOT FIXED IT. THIS IS MY SIXTH LEASE OR PURCHASE FROM FORD AND I AM APPAULED AT THE TREATMENT. I THINK THEY ARE WAITING FOR ANOTHER FIRESTONE INCIDENT, FOR ME TO LOSE MY LIFE, BEFORE THEY RECOGNIZE THE PROBLEM.*AK

Vehicle Speed ControlCrash
Filed Apr 30, 2001NC

VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING AT 40MPH, RESULTING IN A COLLISION. DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

Suspension › Multiple Axle
Filed Apr 30, 2001CA

CONSUMER HEARD NOISE, VEHICLE WAS VIBRATING. TOOK IT TO DEALER, AND DEALER SAID VEHICLE NEEEDED WHEEL BALANCE. CONSUMER GOT IT BACK, NOISE GOT LOUDER. THEY COULDN'T FIND ANYTHING ELSE WRONG. THIRD TIME WHEN VEHICLE WAS TAKEN IN A SERVICE PERSON WENT OUT WITH CONSUMER ,AND BEFORE THEY COULD LEAVE THE LOT CONSUMER TURNED AROUND. THEY HAD BEEN TELLING CONSUMER IT WAS SAFE TO DRIVE BEFORE CONSUMER WENT ON LONG DISTANCE TRIP. DEALER DETERMINED IT TO BE REAR WHEEL BEARING. PLEASE PROVIDE FURTHER INFORMATION.*AK

Tires
Filed Apr 30, 2001CA

TIRE WENT FLAT. CONSUMER TOOK IT TO DEALER, AND DEALER COULD NOT FIND HOLE. THEY REPLACED FRONT TIRES 4 MONTHS LATER, ANOTHER HOLE IN TIRES, WAS FLAT AND COULDNT FIND LEAK. DEALER BLAMED PROBLEM ON BRAKES. CONSUMER WENT TO INDEPENTENT SHOP FOUND OUT TIRES WERE WARPED. CONSUMER WENT BACK TO DEALER, AND REMOVED TIRES. TOOK CARE OF WARPING PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 30, 2001IL

CONSUMER STATES THAT WHEN VEHICLE WAS STARTED, AND PUT THE VEHICLE IN REVERSE THERE WAS A LOUD CLUNKING SOUND AND THE VEHICLE REFUSED TO MOVE, CONSUMER TURNED OFF THE VEHICLE AND GOT OUT TO SEE IF ANYTHING WAS LODGED BEHIND THE WHEELS THERE WAS NOTHING THERE SO CONSUMER RESTARTED THE VEHICLE PUT IT IN REVERSE AND THERE WAS A CRUNCHING SOUND THEN A SUDDEN SURGE AS THE VEHICLE MOVED AS CONSUMER BACKED OUT OF DRIVEWAY AND DROVE AWAY, VEHICLE SEEMED SLUGGISH, CONSUMER TOOK VEHICLE IN TO BE INSPECTED AND WAS ADVISED THAT SINCE THE BRAKE LININGS IN FORD PRODUCTS HAD BEEN CHANGED TO METAL PARTICLE FROM ASBESTOS THAT THE LININGS FLAKED OFF DUST AND THE DUST COLLECTS INSIDE THE DRUMS WHEN IT IS HUMID, THE DUST TENDS TO CLUMP AND FREEZE UP THE DRUMS. *JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Apr 30, 2001TX

THE FRONT LEFT WHEEL SNAPPED OFF PRIOR TO RECALL NOTICE 00V-303 CAUSING THE VEHICLE TO ROLLOVER 3-5 TIMES FINALLY LANDING UPSIDE DOWN FACING ONCOMMING TRAFFIC, THE DRIVER SUFFERED NO INJURIES, ALTHOUGH THE FRONT OF THE VEHICLE WAS IMPACTED THE AIR BAG FAILED TO DEPLOY. NLM

Power Train › Axle Assembly
Filed Apr 29, 2001TN

REAR TIRES HAVE BEEN REPLACED FOUR TIMES WITH 60000 MILE TIRES AND IT IS EATING THE TIRES IN LESS THAN 20000 MILES. THE REAR OF THE CAR IS VIBRATING AND BOUNCING AT ALL SPEEDS BUT IS WORST AT 55 TO 65 MPH. I HAVE TRIED TO GET IT FIXED SEVERAL TIMES AND THE DEALERSHIPS KEEP SAYING IT IS THE ALIGNMENT. ALIGNMENT HAS BEEN CORRECTED AND VERIFIED SEVERAL TIMES WITH NO RESULT. ALL RECALL WORK TO DATE HAS BEEN COMPLETED BY DEALERSHIPS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 28, 2001VA

BRAKE PROBLEMS: THERE IS ALOT OF NOISE WHEN APPLYING THE BRAKES. THIS HAS BEEN AN ON GOING THING SINCE ME AND MY HUSBAND PURCHASED THE FOCUS. WE HAVE CONTACTED THE DEALER SHIP ON SEVERAL OCCASSIONS TO REPORT THE PROBLEM AND TO THIS DAY NOTHING HAS BEEN DONE TO RESOLVE THE ISSUE. ALL THEY HAVE TO SAY IS THAT ITS SUPPOSE TO DO THAT. WE NOW HAVE TO TOTALLY REPLACE THE WHOLE BRAKE SYSTEM AND HAVEN'T EVEN HAD THE CAR FOR MORE THAN A YEAR AND A HALF. DEALERSHIP IS VERY UNPROFESSIONAL AND UNWILLING TO HELP AT ALL.*AK

Vehicle Speed Control › Cables
Filed Apr 27, 2001NY

WHILE DRIVING AT ABOUT 20 MPH RPM'S WENT TO 7, ENGINE REVVED LOUDLY. LINKAGE CABLE HAD POPPED OUT OF BRACKET.*AK

Seats
Filed Apr 26, 2001TX

BOLT THAT ATTACHES SEAT TO VEHICLE FLOOR BROKE, AND THE SEAT WAS COMING APART.*AK

Power Train › Automatic Transmission
Filed Apr 26, 2001TX

WHILE DRIVING ANY MPH TRANSMISSION SLIPPED OUT OF GEAR. HAD TAKEN VEHICLE FOR REPAIRS, BUT PROBLEM COULD NOT BE DUPLICATED.*AK

Fuel System, Gasoline › Delivery
Filed Apr 26, 2001AZ

FUEL LINE CAME LOOSE, A CLIP RETAINER BROKE AND OUTPUT FUEL LINE DISCONNECTED, PUMPING FUEL ON HEAT SHIELD/CATALYTIC CONVERTER. FIRE DEPARTMENT WAS CALLED OUT WHEN DAUGHTER WENT TO START VEHICLE , AND SHE NOTICED THAT GASOLINE WAS ALL ROUND AND UNDERNEATH VEHICLE ON THE GROUND. *AK THE DESIGN OF THE FUEL PUMP OUT PUT LINE WAS DEFECTIVE. WHEN THE FUEL LINE RETAINING CLIP BROKE, THE FUEL WAS SPRAYED ON TO THE CATALYTIC CONVERTOR. *YH

Steering › Steering Wheel/Handle Bar
Filed Apr 24, 2001IN

STEERING MECHANISM HAS LOCKED UP, LEAVING CONSUMER'S DAUGHTER STRANDED IN GEORGIA. A DEALERSHIP WAS REPAIRING DEFECT, AND STATED THAT PROBLEM WAS IN CODING OF KEY THAT LOCKED STEERING UP. A SPECIALIST HAS TO COME IN, AND DECIDE ABOUT LOCKING MECHANISM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Apr 24, 2001MA

CONSTANT LOUD REAR BRAKE SQUEALS. VEHICLE HAS BEEN BROUGHT BACK TO DEALER 3 TIMES. SHOES HAVE BEEN REPLACED WITH SO-CALLED UPDATED VERSION, DRUMS HAVE BEEN GROUND ALL TO NO AVAIL. DEALER AND FORD CUSTOMER SERVICE SAYS THAT ENGINEERING IS WORKING ON THIS ISSUE. I'VE HEARD THIS STORY FOR WELL OVER A YEAR. *AK

Seats
Filed Apr 23, 2001TN

MANUFACTURER'S RECALL 00S55; CONSUMER HAS TAKEN VEHICLE TO DEALER TWICE. BUT, BOTH TIMES DEALER,GRAHAM FORD IN DIXON ,TN TELE#615-740-7957, CLAIMED THERE WERE NO PARTS AVAILABLE, AND HAS BEEN WAITING SINCE JANUARY 2001. IN MEANTIME, CONSUMER WAS DRIVING AN UNSAFE VEHICLE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Apr 23, 2001FL

CONSUMER WAS DRIVING 5-7 MPH SLID ON WE PAYEMENT WHILE ABS WAS ACTIVATING, AND SLIGHTY HIT VEHICLE IN FRONT. DUAL AIR BAGS DEPLOYED, CAUSINGS 2ND TO 3RD DEGREE BURNS ON TOP OF HAND. PASSENGER HIT WINDSHIELD AND DASHBOARD. PLEASE PROVIDE FUERTHER INFORMATION. *AK

Tires
Filed Apr 21, 2001NH

TIRES WORE OUT AND STARTED TO SEPARATE AT THIS MILAGE, DEALER WON'T HELP , ALSO WHEEL BEARING REPLACED DUE TO FAILURES. DEALER AND FORD ACCEPT NO RESPONSIBLITY FOR DEFECTIVE EQUIP. BEARING NOISE NOTICED AT 7K MILES DEALER FINALLY REPLACED BEARINGS AT 23750 MILES. CUST IS GOING THRU ARBITRATION TO LEMON THE CAR. RUNNING INTO PROBS WITH THIS ALSO FORD WON'T TAKE IT BACK . 8 RECALLS IS ENOUGH (TIRESIZE: P19570R15)( DOT NUMBER: TIRE SIZE: P19570R15 )

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 19, 2001CA

REAR AND FRONT BRAKES ARE MAKING A SQUEAKING NOISE, TOOK TO DEALER AND CHANGED REAR BRAKES.*AK

Suspension › FrontCrash
Filed Apr 19, 2001MI

WHILE DRIVING ABOUT 60 MPH AND WHEN CROSSING TO THE LEFT LINE LOST CONTROL OF VEHICLE AND FISH TAILED.VEHICLE HEADED TOWARD A WALL.TURNED STEERING WHEEL TO OPPOSITE SIDE, AND CRASHED. CONSUMER COMPLAINED ABOUT FRONT END PULLING TO SIDE BEFORE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 19, 2001VA

CONSUMER STATES BRAKES SQUEAK WHEN STOPPING, CONSUMER WAS ADVISED THAT FRONT BRAKES ARE NEEDED. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 18, 2001VA

FUEL INDICATION GIVES WRONG READING WHEN FULL INDICATION READS EMPTY. PLEASE PROVIDE FURTHER INFORMATION.*AK

Electrical System › Ignition › Switch
Filed Apr 17, 2001VA

WHILE PUTING KEY IN IGNITION SWITCH IT WOULD NOT TURN, AND KEY WOULD NOT FIT ALL THE WAY. PLEASE PROVIDE FURTHER INFORMATION.*AK

Suspension › Multiple Axle
Filed Apr 17, 2001AL

WHIEL DRIVING 55 MPH VEHICLE STARTED SWAYING FROM SIDE TO SIDE. CONSUMER WENT TO DEALER WHO FOUND THAT REAR WHEEL BEARINGS HAD LOCKED UP. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 17, 2001NC

VEHICLE WAS AT THE DEALERSHIP FOR ROUTINE CHECK UP, AND MECHANIC TOLD CONSUMER THAT SHE NEEDED BRAKES IN FRONT AND BACK. AT 15000 MILES SHE NEEDED ALL NEW BRAKES FRONT AND REAR. AT 18000 SHE NEEDED REAR BRAKES, BUT FRONT BRAKES WERE FINE.*AK

Electrical System › Ignition › Switch
Filed Apr 17, 2001MA

WHEN PUTTING KEY IN IGNITION VEHICLE LOCKS UP, AND THERE IS NO POWER TO START VEHICLE. LIGHTS COMES ON AND THE DEALERSHIP IS AWARE OF PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 17, 2001MI

BRAKE PROBLEMS; THERE IS A LOT OF NOISE WHEN APPLYING BRAKES. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Suspension › Multiple Axle
Filed Apr 17, 2001MI

WHILE DRIVING ON I275 NTH I HEARD WHAT SOUNDED LIKE THE NOISE A FLAT TIRE WOULD MAKE.GOT OFF MOTORWAY TO INVESTIGATE, COULD FIND NOTHING WRONG. GOT BACK ON ONLY TO FIND THE CAR STARTING TO PULL TOWARD THE PASSENGER SIDE. LUCKILY I WAS NEAR A REST AREA, PULLED OFF. ONLY TO FIND SMOKE POURING FROM THE REAR WHEEL. IT HAD SIEZED SOLID. IT WAS TAKEN TO A DEALER, WHO FIXED THE FOLLOWING, DRUM&BEARING CUP, SPINDLE, RETAINER ASY WHEEL, ROTOR BRAKE SK, CAP REAR WHEEL AND THE ABS SENSOR. REFUSED TO CHECK OTHER SIDE AS THAT HAD ALREADY(MUCH EARLY BEEN FIXED UNDER A RECALL) WHILE THEIR THEY DID FIND THE CAUSE FOR THE FUEL SMELL INSIDE THE VEHICLE, IN CIRCUIT 15RL3(GN.RD) @ C-87 TERMINAL WAS NOT SEATED IN CONNECTOR, FUEL CONSUMPTION HAS IMPROVED FROM 28MPG TO 31MPG. LOCAL DEALER AND FORD CUSTOMER SERVICE BOTH TOLD ME MY CONCERNS WITH THE OTHER REAR WHEEL AND THE ENGINE DUE TO IT'S CONSUMPTION OF UNBURNED FUEL(NOT TO MENTION MINE)WERE AREA'S THEY WILL NOT CHECK, EVEN IF I FEEL THEY ARE POTENTIALLY DANGEROUS TO MYSELF AND ANY PASSENGERS I MAY HAVE.*AK

Suspension › Multiple Axle
Filed Apr 13, 2001MN

WAS DRIVING VEHICLE APPROXIMATELY 50MPH, AND AFTER HAVING IT INSPECTED BY MECHANIC AT DEALERSHIP LEFT REAR BEARINGS FAILED ON HIGHWAY.*AK

Suspension › Front
Filed Apr 11, 2001MD

VEHICLE VIBRATED REAL HARD WHEN IT STARTED UP AND CUT OFF. IT HAS BEEN TO DEALER 5 TIMES. DEALER HAS REPLACED COMPUTER, AND CHANGED IGNITION KEY AND MORE. DEALER HAS NEVER SAID WHY, AND DIDN'T HAVE A REMEDY TO PROBLEM. CONSUMER HAS TRIED LEMON LAW, BUT VEHICLE WAS OVER THE MILEAGE AT THAT TIME. CONSUMER CALLED FORD, AND WAS TOLD TO WORK IT OUT WITH DEALER. PROBLEM IS STILL NOT RESOVLED.*AK

Suspension › Rear
Filed Apr 11, 2001IL

I AM NOT PLEASE WITH THIS CAR ,ME AND MY WIFE HAVE BROUGHT TWO OTHER CARS FROM THIS DEALER AND THIS IS THE FIRST ONE THAT HAS GIVEN A LOT OF GRIEF AND SORROR,PLEASE HELP ME BE A CONTINUE CUSTOMER BY ADDRESSING THIS PROBLEM IMMEDIATELY,AND ALSO FOR FUTURE REFERENCES. THANK YOU ,SIGN OFF---SADDEN. NO SAFETY DEFECT MENTIONED. *AK

Power Train › Automatic Transmission
Filed Apr 7, 2001NY

WIFE WAS DRIVING CAR AT LOW SPEED WHEN IT STARTED VIBRATING AND DIED. TOWED TO DEALERSHIP AND TOLD THAT TRANSMISSION NEEDS TO BE REPLACED. IS THIS USUAL FOR A ONE YEAR OLD CAR WITH 8400 MILES? ONE WEEK EARLIER, HAD TO HAVE CYLINDER HEAD REPLACED. ARE TWO EVENTS LINKED? *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Apr 6, 2001MA

BOLTS POPPED ON EACH SIDE OF WHEEL. ONE OF THE BOLTS GOT STUCK IN WHEEL. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 5, 2001CA

AFTER 400 MILES BRAKES START TO SQUEAK, CAN HEAR THEM A MILE AWAY. BRAKES HAVE BEEN REPLACED 3 TIMES, LAST TIME WAS 2 WEEKS AGO AND THERE WAS SQUEAKING AGAN. CURRENTLY, VEHICLE AT REPAIR SHOP FOR A FOURTH BRAKE REPAIR. CONSUMER FEARS THAT BRAKES MAY GO OUT AT ANYTIME. *AK

Tires
Filed Apr 5, 2001OH

ORIGINAL TIRES ON A FORD, FOCUS 2000, P20550R16 86H, DOT # 0211314E4. CONSUMER TOOK CAR IN FOR A ROUTINE INSPECTION, AND THEY SAID THAT FRONT PASSENGER'S TIRE HAD A BIG BUBBLE. CONSUMER FELT TIRE MAY SEPARATE.*AK THE DEALER INDICATED THE BUBBLE WAS CAUSED BY POTHOLE, BUT REPLACED IT BECAUSE IT WAS UNSAFE TO DRIVE THE VEHICLE UNDER THAT CONDITION. *YH

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Mar 30, 2001IL

WHILE DRIVING 15 MPH CONSUMER NOTICED SMOKE WAS COMING FROM DASHBOARD/ RADIO, AND CLOCK STOPPED WORKING. DEALER FOUND RADIO HAD SHORTED OUT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Mar 29, 2001TN

TOOK VEHICLE TO DEALER 7 TIMES FOR BRAKE PROBLEMS SINCE JAN 2001, BRAKES SQUEAK LOUDLY. DEALER REPLACED PADS AND REAR DRUMS. DID NOT REMEDY SITUATION. *AK THE BRAKE PROBLEM REOCCURED, AND THE CONSUMER STATES THE PROBLEM APPEARS TO BE NOT FIXABLE. THE VEHICLE WAS LEMON. *YH

Air Bags › FrontalCrash
Filed Mar 29, 2001NE

WHILE DRIVING ABOUT 30 MPH AND REAR ENDED ANOTHER VEHICLE THAT STOPPED IN FRONT AND AIR BAGS DEPLOYED. CONSUMER COMPLAINED BEFORE INCIDENT TO FORD ABOUT AN OPEN SPOT ON STEERING WHEEL WHERE CONSUMER FELT FIRE WAS COMING FROM, THAT SPOT WAS WHERE AIR BAGS DEPLOYED. *AK

Suspension › Multiple Axle
Filed Mar 29, 2001WI

WHILE DRIVING VEHICLE STARTED MAKING GRINDING NOISES IN THE REAR END, AS THE CONSUMER LOWERED THE SPEED THE NOISE SEEMED TO GET WORSE, THE REAR OF THE VEHICLE BEGAN VIBRATING AND BOUNCING ALL OVER THE ROAD, UPON INSPECTION BY THE DEALER IF WAS FOUND THAT THE RIGHT REAR WHEEL RETAINER BEARING FAILED AND DESTROYING THE SPINDLE AND DRUM, THIS COMPONENT WAS RECALLED PRIOR TO THIS INCIDENT. NLM

Tires
Filed Mar 28, 2001ID

CONSUMER HAS HAD TO REPLACE ALL 4 (FIREHAWK GTA 195R6015) TIRES DUE NO TREAD BEING LEFT, TIRES ALSO BEGAN TO WOBBLE AND WOULD CAUSE VEHICLE TO DART BACK AND FORTH, CONSUMER DID TRY HAVING TIRES ROTATED AND REBALANCED BUT STILL DID NOT SOLVE WOBBLING PROBLEM. *JB

Exterior Lighting › Headlights
Filed Mar 27, 2001WI

HEADLIGHTS FLASH ON AND OFF INTERMITTENTLY. DEALER HAS BEEN NOTIFIED.*AK

Air Bags › FrontalCrash1 injured
Filed Mar 27, 2001CO

CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION WHILE TRAVELING AT APPROXIMATELY 15 TO 20 MPH. UPON IMPACT, AIRBAGS FAILED TO DEPLOY. *AK CONSUMER STATES THE ENGINE PUSHED INTO THE FIREWALLS AND AIRBAGS SHOULD HAVE DEPLOYED, FORD IS STATING THIS IS NOT THEIR PROBLEM, ONE PERSON WAS INJURED IN ACCIDENT. *SLC

Suspension › Multiple Axle
Filed Mar 27, 2001MN

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A STREAKING NOISE. WAS ABLE TO PULL OVER, AND VEHICLE WAS WOBBLING. NOTICED THAT LEFT REAR DRIVER'S SIDE WHEEL WAS VERY LOOSE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. AT DEALERSHIP MECHANIC TOLD CONSUMER THAT REAR WHEEL BEARINGS WENT OUT. *AK

Vehicle Speed Control
Filed Mar 27, 2001MA

VEHICLE SURGES AND JERKS FORWARD WHILE DRIVING,DEALER HAS ATTEMPTED TO REPAIR VEHICLE, HOWEVER HAS BEEN UNSUCCESSFUL. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 27, 2001WY

HAD JUST SHIFTED INTO 1ST GEAR AND GOT OUT OF VEHICLE. IT STARTED TO ROLL FORWARD, DOWN A HILL, AND HIT A SIGN. DRIVER'S SIDE DOOR WAS DAMAGED. THEN, WENT ACROSS HIGHWAY AND THROUGH A BARBED WIRE FENCE. VEHICLE TOWED TO DEALER AFTER BEING AT BODY SHOP. HAVING MECHANIC CHECK THE TRANSMISSION. FELT IT HAD SLIPPED OUT OF GEAR. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 26, 2001MD

HAD ACTIVATED CHILD SAFETY LOCK FROM INSIDE. UNABLE TO OPEN DOOR FROM OUTSIDE. CONSUMER STATES THAT THE SYSTEM ACTIVATES INSIDE, DOOR MUST BE OPENED AND HAVE CAR KEY AVAILABLE TO ENGAGE LOCK. *SLC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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