INTERMITTENTLY VEHICLE WILL STALL OUT WITHOUT WARNING AT VARIOUS SPEEDS AND VARIOUS ROAD CONDITIONS. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAD NOT BEEN ABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER STATED WHEN COMING TO A STOP OR WHEN DOWNSHIFTING VEHICLE WILL STALL/ LOSE POWER STEERING. ALSO, HAS TO KEEP VEHICLE ROLLING IN ORDER TO START VEHICLE BACK UP WHICH TAKES AWHILE. CONSUMER HAS CONTACTED DEALER. DEALER REPROGRAMMED PCM TO SET BASE THE IDLE.*AK
WHILE DRIVING VEHICLE CRUISE CONTROL REMAINED IN AN OPEN POSITION AND FAILED TO DISENGAGE. IN ADDITION, EMERGENCY BRAKE RELEASE HANDLE UNDER DASHBOARD CAME LOOSE, AND COVERED BRAKE PEDAL WHICH CAUSED CONSUMER TO RUN A RED LIGHT. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
VEHICLE WAS PARKED AND WOULDN'T START. GASOLINE WAS SPRAYING ALL OVER ENGINE, AND COMING FROM UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
INTERMITTENTLY, AT HIGHWAY SPEEDS, VEHICLE WILL STALL OUT WITHOUT WARNING. DEALER HAS REPLACED FUEL PUMP THREE TIMES, AND INJECTOR PRESSURE SENSOR. HOWEVER , PROBLEM STILL EXISTS. DEALER REINSPECTED VEHICLE, AND HAS DETERMINED THAT SOMETHING IN FUEL TANK WAS CAUSING VEHICLE TO STALL OUT. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
WHILE DRIVING STEPPED ON THE ACCELERATOR PEDAL, BUT VEHICLE DID NOT SPEED UP. THEN, TOOK VEHICLE TO DEALER. DEALER DISCOVERED ACCELERATOR CABLE WAS BROKEN. PLEASE PROVIDE MORE INFORMATION. *AK
VEHICLE NOT ACCELERATING WHILE STEPPING ON GAS PEDAL IN HOT DAYS. FUEL PUMP FAILS AFTER BEING USED FOR 30,000 MILES, HESTITATE TO SPEED UP AT 3,000 RPM AT 4TH GEAR; COULD BE DANGEROUS WHILE TRAVELING UPHILL ON A HIGHWAY AND MIGHT CAUSE A CRASH FROM VEHICLES BEHIND. *AK
7 NEW STEREOS, 2 IGNITION CYLINDERS, A FEW TRUNK LATCHES, TRANSMISSION TROUBLE(DEALER CANNOT DUPLICATE), 20,000 MILES I HAVE TO REPLACE 4 TIRES AND 4 BRAKE PADS, HORRIBLE GRINDING NOISE WHEN STOPPING, SHAKES ON THE FREEWAY WHEN BRAKING, MISASSEMBLED INTERIOR RAILS, AND MANY OTHERS. I AM COMPLETELY DISSATISFIED WITH THIS VEHICLE, I WILL NEVER, EVER BUY ANOTHER FORD VEHICLE AND I WILL CERTAINLY NEVER RECCOMEND A FORD TO ANYONE.
VEHICLE HAS STALLED 4 TIMES AT SPEEDS BETWEEN 45 - 75 MPH IN HOT/ DRY WEATHER. CONSUMER TOOK VEHICLE TO DEALER 3 TIMES SO FAR, AND DEALER COULD NOT REMEDY PROBLEM. *AK
CONSUMER TRAVELED ON HIGHWAY ALOT AND VEHICLE STARTED MAKING GRINDING NOISE. BRAKE ROTORS AND DRUMS ON THE LEFT WERE CRUMBLING. MANUFACTURER'S RECALLS 00S20 AND 00S31 DID NOT AFFECT CONSUMER'S VEHICLE DUE TO VIN. *AK
CAR WOULD ONLY GO INTO REVERSE, WHEN PUT INTO DRIVE OR OTHER FORWARD GEAR IT WAS AS IF THE AUTO WAS IN NEUTRAL. *AK
WHEN RUNNING AIR CONDITIONER OR HEATER THERE'S A MILDEW SMELL. CONSUMER TOOK CAR TO DEALER, AND DEALER SPRAYED LYSOL INTO VENTING SYSTEM. DEALER STATED THAT SOMETIMES CONDENSATION CLOGS UP IN VENTS, AND DO NOT DRAIN COMPLETELY. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE STALLS OUT, CAUSING LOSS OF POWER. CONSUMER HAS CONTACTED DEALER FOURTEEN TIMES SINCE THE PURCHASE DATE. *AK
WHILE TRAVELING NOTICED RADIATOR FLUID LEAKING. CONSUMER HAD VEHICLE SERVICED. TECHNICIAN STATED RADIATOR NEEDED TO BE REPLACED DUE TO A HOLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE DIES OUT. ALSO, VEHICLE FAILS TO RESTART. CONSUMER HAS CONTACTED DEALER ON FIVE DIFFERENT OCCASIONS. DEALER DETERMINED CAUSE WAS DUE TO DIRT BUILD UP IN FUEL PUMP. PROBLEM HAS REOCCURRIED. PLEASE PROVIDE ANY FURTHUR DETAILS.*AK
WAS MAKING A TURN AFTER SLOWING DOWN AND STEERING WHEEL LOCKED UP. VEHICLE CONTINUED IN SAME DIRECTION. THEN, APPROXIMATELY 1 MINUTE LATER STEERING WOULD UNFREEZE. HAVE BEEN HAVING SAME PROBLEM SINCE VEHICLE BOUGHT NEW. IT WAS AN INTERMITTENT PROBLEM. HAVE TAKEN TO DEALERSHIP 3 TIMES. WAS INFORMED BY MECHANIC CAUSE OF STEERING LOCK UP COULD NOT BE FOUND.*AK
MY FOCUS WAS STRUCK FROM THE REAR ON I-75 BY A LARGE PICKUP TRUCK. AT THE INSTANT OF COLLISION, THE DRIVERS SEAT COLLAPSED. THE SEAT BELT SYSTEM WORKED PERFECTLY, BUT THE COLLAPSE OF THE SEAT RESULT IN WHIPLASH AND LOSS OF CONTROL OF THE VEHICLE. *AK
WHILE TRAVELING AT LESS THAN 1 MPH, LIGHTLY STRUCK THE REAR OF THE CAR IN FRONT OF ME. AIR BAGS DEPLOYED. *AK
THE DOOR PANEL FAILED. NLM
THE CONSUMER LOST CONTROL OF THE VEHICLE WHILE DRIVING, AFTER THE ACCIDENT THE CONSUMER RECEIVED THREE RECALLS ONE OF WHICH (OOS31) WAS FOR INSUFFICIENT WHEEL BEARING CLAMP LOAD, THE CONSUMER BELIEVES THIS DEFECT CAUSED THE ACCIDENT, THE CONSUMER SUSTAINED SOME BRUISING FROM THE ACCIDENT.
FORD BLUE OVAL CERTIFIED DEALER PERFORMED RECALL 00V41100 . ONWER NOTICE RATTLE IN TRUNK LID WHEN OPENING OR CLOSING , MECHANIC HAD LEFT BOTH TAG LIGHT BULBS OUT AND THEY WHERE MOVING AROUND IN TRUNK LID. OWNER MADE REPAIR AND NOTIFY DEALER WHEN TAKING VEHICLE BACK FOR OTHER REPAIRS.
FORD BLUE OVAL CERTIFIED DEALER PERFORMED SAFETY RECALL # 00V218000. SINCE RECALL SEVERAL INTERIOR TRIM PIECES HAVE COME OFF AND NOTICE OTHERS INSTALL INCORRECTLY. OWNER PAID NON FORD DEALER TO REINTALL PARTS BECAUSE OF LACK OF CONFIDENCE IN DEALER.SOME PARTS BECAUSE OF BEING INSTALL INCORRECTLY ARE NOW DAMAGED.
FORD BLUE OVAL CERTIFIED DEALER MADE TWO ATTEMPS TO STOP LEAK THROUGH HEAT/AC AIR DUCT. AFTER SECOND ATTEMP OWNER WAS DRIVING HOME AND NOTICE COWLING AT BASE OF WINDSHIELD HAD COME LOSE. OWNER PAID NON FORD DEALER TO MAKE REPAIR AFTER THIS BECAUSE OF LACK OF CONFIDENCE IN FORD DEALER. PARTS DAMAGE FROM BEING INSTALL INCORRECTLY AND DEALER MADE A MESS WITH STICKY NON DRYING SEALER WHICH WAS USED BETWEEN WINDSHIELD AND COWLING. OWNER NOW HAS NO CONFIDENCE IN THIS FORD FOCUS , FORD OR IT'S DEALERS .*AK
FORD BLUE OVAL CERTIFIED DEALER MADE TWO ATTEMPS TO FIX CASSETTE PLAYER AND STILL DOES NOT WORK CORRECTLY. TAPE DECK WILL TURN ON BY ITSELF WHEN KEY IS THE OFF POSTION OR NOT EVEN IN THE SWITCH. DEALER INSTALLED RECONDITION UNIT , OWNER UPON PICKING CAR UP NOTICE IT DID THE SAME THING DEALER TOOK ANOTHER LOOK AT UNIT. OWNER ASKED DEALER TO NOT INSTALL ANOTHER UNLESS IT WOULD SOVLE PROBLEM , OWNER HAS NO CONFIDENCE IN DEALER TO WORK NEATLY WITH OUT CAUSING MORE PROBLEMS. DEALER LEFT SECOND UNIT IN PLACE . OWNER WILL ACCEPT THIS IS A PROBLEM FORD DOES NOT HAVE A ANSWER TO
THE REAR SEAT IS STAINED EACH TIME YOU PUT IT DOWN- THERE ARE SOME BLACK BRACKETS THAT SLIDE UP ONTO THE SEAT AND THEY LEAVE HIDEOUS BLACK MARKS ON THE FABRIC IN 8 PLACES AS WELL AS ON THE CLOTHES OF THE NEXT PERSON TO SIT THERE. MY DEALER REPLACED MY BACK SEAT FABRIC BUT FAILED TO REPAIR THE CAUSE OF THE PROBLEM. IT MAKES ME ESPECIALLY ANGRY THAT I PAID $17,000+ FOR A CAR AND I HAVE TO PUT A SHEET DOWN TO HAVE ANYONE SIT IN THE BACK SEAT. I WANT FORD TO FIX THE PROBLEM AND REPLACE THE FABRIC ONE LAST TIME. ALSO, MY FRIEND MARGARET HAS THE EXACT EXACT SAME CAR AND HERS DOES IT AS WELL. WE HAVE SPOKEN TO OTHER FOCUS OWNERS THAT HAVE GOTTEN NO RESOLUTION FROM THEIR DEALER. THANK YOU. *AK
WHEN BRAKES WERE APPLIED UNDER NORMAL CONDITIONS, BRAKE PEDAL WAS NORMAL AND BRAKES DID NOT CATCH, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED AND REPAIRED VEHICLE; BUT, BRAKES GRIND WHEN APPLIED. *AK
WHILE DRIVING WOULD STEP ON BRAKE PEDAL, AND THE BRAKES WILL MAKE NOISE. PADS HAD WORN OUT AND WERE REPLACED. *AK
BRAKES SEEM SOFT AND THERE IS SQUEAKING. TOOK TO DEALER AND THEY REPLACED BRAKE SHOES. PROBLEM RETURNED 1 DAY LATER AND IS WORSE THEN WHEN I TOOK IN FOR SERVICE. I CALLED DEALER AGAIN AND THEY TOLD ME TO BRING IT BACK IN. SERVICE MANAGER SAID THAT HE HAD 3 CARS IN THERE FOR THE SAME PROBLEM. HE SAID THAT "FORD WAS AWARE OF THE PROBLEM, THEY WERE WORKING ON WHY THIS WAS HAPPENING AND IT WAS ONLY A SHORT TERM PROBLEM."*AK
ENGINE STALLS WHILE DRIVING, DEALER DOES NOT KNOW WHY THIS HAS HAPPENED AND DOES NOT KNOW HOW TO CORRECT IT, POSSIBLY ENGINE OR COMPUTER RELATED. *SLC
THIS VEHICLE IS CLEARLY ONE OF MULTIPLE PROBLEMS AND SHOULD BE INVESTIGATED. ENGINE COOLING, TRANSMISSION BRAKING AND STARTER ISSUES. FORD PROTECTING SELF AS USUAL.
VEHICLE CAUGHT FIRE WHILE DRIVING. SMOKE & FIRE FIRST NOTICED IN REAR SEAT AREA. TOTAL LOSS WITH FIRE MOVING FROM BACK TO FRONT. *AK
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED DRIVER APPLIED BRAKES AND SYSTEM DEACTIVATED. DRIVER HIT RESUME BUTTON AND VEHICLE UNEXPECTEDLY ACCELERATED TO 80 MPH. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
NUMEROUS PROBLEMS WITH VEHICLE SOME OF WHICH DEALERS HAVE NOT BEEN ABLE TO CORRECT AND HAVE DONE COSMETIC DAMAGE WHEN MAKING REPAIRS. FEEL FORD HAS MADE A TROUBLESOME VEHICLE AND IT'S SUPPORT NETWORK IS POORLY TRAINED IN MAKING PROPER REPAIRS . NO SAFETY DEFECT LISTED. *AK
RIGHT REAR WHEEL BEARING CAUSED CAR TO SWERVE VIOLENTLY AT 55MPH, DRIVER SLOWED TO 20MPH TO AVOID BEING PULLED OFF ROAD. DRIVER TRIED TO SLOWLY DRIVE TO REPAIR STATION BUT CAR KEPT WOBBLING ON ROAD SO STOPPED AND HAD CAR TOWED INTO GARAGE..IGNITION /LOCK SYSTEM FAILED IN JANUARY AND LEFT DRIVER STRANDED. CAR COULD NOT BE STARTED. IN ANOTHER PROBLEM THAT OCCURED IN OCTOBER 2000 THE FUEL ASSEMBLY RECALL WAS NOT PROPERLY REPAIRED AND CAUSED CAR ACCELERATOR TO NOT FUNCTION. THE CAR WOULD ONLY GO 1-3MPH AT FULL ACELLERATION. THIS WAS VERY DANGEROUS IN TRAFFIC. I DO NOT HAVE PAPERWORK ON THIS INCIDENT BUT PROBLEM WAS CORRECTED AT BERGSTROM FORD, NEENAH, WI 54956*AK
WHILE IN A LIGHT ACCIDENT/ NO DAMAGE TO CONSUMER'S VEHICLE AND OTHER VEHICLE FRONTAL AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER HAVE BEEN CONTACTED.*AK CONSUMER STATES AIR BAGS DID DEPLOY.*JB
FRONT BRAKES ARE MAKING A SQUEAKING NOISE WHEN BRAKES ARE APPLIED. DEALERSHIP STATED THAT BRAKE PADS AND ROTORS WERE WORE OUT AND NEEDED TO BE REPLACED. DEALERSHIP INFORMED CONUSMER THAT ROTORS WERE NOT A COVERED PART, AND THEY WOULD HAVE TO HAVE THIS REPAIRED. *AK *SLC
I WAS APPROACHING A STOP LIGHT AND WAS MORE THAN 10 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME WHEN I ATTEMPTED TO APPLY MY BRAKES. I DEPRESSED THE PEDAL BUT NOTHING HAPPENED. I APPLIED MORE AND MORE PRESSURE UNTIL THEY FINALLY ENGAGED NEAR THE FLOOR AND LOCKED. I TRIED TO AVOID THE CAR IN FRONT OF ME AND SLID ALONG SIDE SO I DID NOT IMPACT DIRECTLY IN THE BACK. I HAD DAMAGE TO THE LEFT FRONT OF MY CAR AND TO THE RIGHT REAR OF THE OTHER CAR. I WANT TO SEE IF SIMILAR REPORTS HAVE BEEN FILED WITH NHTSA. PLEASE CONTACT ME. *AK
THE RUBBER GASKET ON THE TOP OF THE LEFT AND RIGHT FRONT HEADLAMPS IS DEFECTIVE ON THE 2000 FORD FOCUS. THE RUBBER DRIES OUT CAUSING THE GASKET BETWEEN THE HEADLAMP AND THE HOOD TO BREAK LOOSE AND POSSIBLY FLY OFF INTO THE FRONT WINDSHIELD. THIS HAPPENED ON THE RIGHT AND LEFT FRONT BOTH. I HAVE PERSONALLY CHECKED EVERY FORD FOCUS THAT I COULD, AND FOUND THAT THIS WAS NOT AN ISOLATED INCIDENT. MOST OF THOSE CARS HAS SOME FORM OF CRACKING OF THAT RUBBER GASKET. *AK
BRAKES NOISE RESULTING FROM LARGER THAN NORMAL CHUNK OF METAL IN PAD GROOVING THE LEFT FRONT ROTOR. TRANSMISSION- LEAK AT TRANSMISSION COOLER. SUSPENSION NOISE FRONT- THUMPING WHILE GOING OVER SPEED BUMPS, REAR SQUEEKING. WINDOW TRIM- COMING OFF OR SQUEEKING WHEN ROLLED UP. HEAD LAMP- DROPPING BLACK SILICON INTO SEALED UNIT (VISIBLE). ENGINE- STALLING, DYING WHILE COMING TO A STOP OR SITTING AT STOP. NO HELP FROM DEALER SERVICE DEPT. ONLY ARGUES WITH ME!. *AK (TIRESIZE: P205R70/15)( DOT NUMBER: TIRE SIZE: P205R70/15 )
WHILE DRIVING REAR HATCHBACK WINDOW SHATTERED DUE TO NO RUBBER LINING AROUND WINDOW. WINDOW HAS BEEN REPAIRED. THIS HAPPENED AGAIN WITH FRONT PASSENGER WINDOW, A WEEK LATER. THIS HAS ALSO BEEN REPAIRED. *AK
BRAKES WERE SQUEAKING AT 10,000 MILES. TOOK VEHICLE TO DEALER, BUT WAS TOLD IT WAS A NORMAL CHARACTERISTIC. AT 22,000 MILES, CONSUMER TOOK VEHICLE TO DEALER FOR ANOTHER PROBLEM WITH ALIGNMENT. CONSUMER WAS TOLD BY DEALER THAT BRAKES WERE DOWN TO METAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
AT 15,000 MILES CONSUMER NOTICED STEERING WAS SHAKING. A FEW MILES LATER, CONSUMER WAS MAKING A LEFT HAND TURN WHEN STEERING WHEEL CONTINUED TO TURN LEFT, WHEEL COULD BE TURNED ALL WAY AROUND. CONSUMER WAS TOLD ALIGNMENT WAS TOTALLY GONE. *AK
WINDSHIELD HAD CRACKED AND WAS REPLACED, APPROXIMATELY ONE MONTH LATER THE WINDSHIELD CRACKED AGAIN IN THE EXACT SAME SPOT, NOTHING HAD HIT THE WINDSHIELD ON EITHER TIMES THAT IT HAD CRACKED. AIR CONDITIONER DRAINS INSIDE THE CAR TO THE DRIVERS SIDE FLOOR. BRAKES SQUEAK, DEALER REPLACED REAR BRAKE SHOES, HOWEVER NOISE IS STILL THERE. STEERING WHEEL WAS PEELING, DEALER REPLACED IT. VEHICLE WILL NOT START AT TIMES, DEALER REPROGRAMMED THE PCM AND REPLACED THE FUEL PUMP. TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING, IT WILL NOT SHIFT INTO REVERSE UNTIL AFTER ABOUT 10 SECONDS, DEALER HAS REPLACED THE MLP SENSOR AND TRANSMISSION RANGE SENSOR TO ATTEMPT TO CORRECT PROBLEM YET IT STILL CONTINUES, TRANSMISSION LINES LEAKING AND DEALER REPLACED LINES. NOISE COMING FROM UNDER THE HOOD. HOOD RATTLED, DEALER ADJUSTED AND LUBED THE HOOD STOPS. ENGINE RACES AT TIMES, VEHICLE HESITATES AND FEELS LIKE IT IS GOING TO STALL. *SLC
CONSUMER WAS TRAVELING HOME AND NOTICED A CLUNKING OR RATTLING NOISE. WHEN HER HUSBAND PULLED PASSENGER'S REAR TIRE THERE WAS A CAP, AND A SCREW FELL OUT. DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED THAT VEHICLE WAS IN FOR A RECALL ON LEFT BACK TIRE, THE PART THAT WAS SUPPOSE TO HAVE BEEN REPLACED HAD FALLEN OUT.*JB
AT HIGHWAY SPEEDS STEERING WHEEL WILL JUMP, CAUSING VEHICLE TO SWAY FROM SIDE TO SIDE. DEALER HAS REPLACED SEVERAL PARTS OF FRONT END, AND THE PROBLEM STILL EXISTS.*AK
WHILE TRAVELING AT APPROXIMATELY 30 MPH CONSUMER ATTEMPTED TO APPLY BRAKES FOR A RED LIGHT, AND CONSUMER HAD TO FORCE BRAKE PEDAL ALL THE WAY TO FLOOR WHICH SLOWED VEHICLE DOWN. BUT, DID NOT BRING IT TO A COMPLETE STOP. LIGHT CHANGED, AND CONSUMER CONTINUED ON, AND PARKED CAR. DEALERSHIP HAS YET TO EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE DRIVING THIS VEHICLE WILL STALL UNEXPECTEDLY AT ANY GIVEN SPEED WITHOUT WARNING. DEALER HAS ATTEMPTED TO FIX PROBLEM FOR THE THIRD TIME NOW. FIRST ATTEMPT SAID THEY COULD NOT FIND A PROBLEM - SECOND TIME REPLACED MASS AIR FLOW SENSOR - NOW THEY ARE REPLACING THE FUEL PUMP. WE FEEL THIS CAR IS UNSAFE TO DRIVE AND HAVE LOST CONFIDENCE IN THE RELIABILITY OF THIS CAR. WE FEEL LIKE IT IS AN ACCIDENT WAITING TO HAPPEN. WE FEEL THAT THE DEALERSHIP IS NOT COMPETENT TO FIX THE PROBLEM AND WE WOULD LIKE TO PERSUE THE LEMON LAW RIGHTS FOR A REFUND FOR THIS CAR.*AK
RIGHT PASSENGER FRONT WHEEL COLLASPED ,PULLING CV JOINT OUT WHILE DRIVING AT 30MPH, CAUSING WHEEL TO FALL SIDEWAYS AND INTO CURB, RESULTING IN DAMAGE TO VEHICLE. *AK
MY VEHICLE JERKS VERY BADLY WHEN SHIFT GEARS SPECIALLY FROM PARKING TO REVERSE IT JERKS VERY MUCH AND THE PROBLEM HAS BEEN THERE FOR A WHILE THE CAR HAS BEEN TAKEN IN VISTA FORD OF OXNARD AND NOTHING HAS BEEN DONE ABOUT IT.*AK
CONSUMER STATES ON SEVERAL OCCASIONS WHEN VEHICLE WAS TAKEN IN FOR MAINTENANCE SHE WOULD TELL MECHANIC THAT SHE COULD HEAR BRAKES MAKING NOISE AND EACH TIME MECHANIC WOULD INSPECT VEHICLE, NOTHING WAS WRONG, MECHANIC MADE A STATEMENT TO CONSUMER THAT THE NOISE SHE WAS HEARING WAS FROM THE TIRES AND THEY NEEDED TO BE ROTATED AND THE NOISE WOULD CEASE, CONSUMER STATED THE NOISE BECAME WORSE AND WHEN SHE RETURNED, THE MECHANIC INFORMED HER THAT NEW ROTORS WERE NEEDED WHICH WERE REPLACED, AS OF 4/30/01 CONSUMER CONTINUES TO HEAR THE BRAKES. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →