ALL OF THESE COMPONENTS LISTED HAPPENS MULTIPLE TIMES AND AT DIFFERENT LEVELS OF INTENSITY. THE CAR HAS BEEN TAKEN TO TWO DIFFERENT FORD DEALERS BOTH HAVE SAID PROBLEMS ARE IN OUR HEADS. I WILL GIVE THEM CREDIT FOR COMING UP WITH CLEVER EXCUSES, THEY BLAMED THE VIBRATION ON THE LUGGAGE RACK, THE LIGHTS DIMMING IS A "FORD THING" WELL THIS CAR IS A LITTLE OVER A YEAR OLD IT HAS HAD 4 RECALLS. IT SEEMS THAT EVERY MONTH A NEW PROBLEM COMES UP WITH THIS VEHICLE (TIRESIZE: 15)
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: 19560R15)
VEHICLE STALLS WITHOUT WARNING AT VARIOUS SPEEDS. LOSING ALL POWER AND STEERING WHEEL LOCKS UP. DEALER NOTIFIED 4 TIMES. FIRST 3 TIMES THEY DID NOTHING, FOURTH TIME THEY SAID THEY REPLACED AIR INTAKE VALVE. THE MORNING AFTER WE GOT THE CAR OUT OF THE SHOP IT STALLED AGAIN WHILE DRIVING 55MPH. WE ARE TIRED OF GETTING THE RUN AROUND AND ARE HESITANT TO CONTACT DEALER AGAIN CONCERNING THIS PROBLEM. 2ND PROBLEM- PUT KEY INTO IGNITION AND KEY WOULDN'T TURN. CAR HAD TO BE TOWED TO DEALER WHERE THEY KEPT IT FOR A WEEK. I WAS TOLD IT HAD TO DO WITH THE IGNITION CYLINDER AND KEY HAD TO BE CODED. THESE ARE ONLY 2 OF THE MANY PROBLEMS WE HAVE HAD WITH OUR VEHICLE, BUT IT IS RIDICULOUS FOR A NEW CAR TO HAVE SO MANY MALFUNCTIONS AND PROBLEMS.*AK
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND NOTICED THAT HEADLIGHTS STARTED BLINKING. ALSO, OVERDRIVE GEAR WILL GO ON AND OFF WITHOUT PRIOR WARNING. *AK
FRONT BRAKE PADS ARE PREMATURELY WEARING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHEN DRIVING 50 MPH OR ABOVE FRONT END VIBRATES, AND VEHICLE PULLS TO THE RIGHT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE CONSUMER WAS TRAVELING DOWN THE ROAD AIR BAGS UNEXPECTEDLY DEPLOYED, NO ONE WAS INJURED. CONTACTED DEALER ,AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
NOISY BRAKES- MY CAR HAS BEEN IN THE SHOP 3 TIMES. TWICE THE ROTORS AND PADS HAVE BEEN REPLACED BUT STILL NOISE BRAKES. DEALER ADVISED THAT THERE IS NO RESOLUTION FOR THIS PROBLEM AND THE CAR WAS CREATED IN EUROPE. SO WHY DID YOU PUT YOUR NAME ON IT AND WHY DIDN'T YOU DISCLOSE THE NOISY BRAKES TO ME AT TIME OF PURCHASE? IN GENERAL I AM NOT SATISFIED WITH MY CAR AND THE DEALERSHIP IS NOT WILLING TO TAKE IT AS A TRADE IN FOR ANOTHER VEHICLE.*AK
DRIVER'S SIDE SEAT CAN EASILY MOVE FORWARDS AND BACKWARDS, EVEN IF SEAT IS LOCKED IN PLACE OR NOT. HAS NOT CONTACTED DEALER.*AK
WHILE CONSUMER WAS DRIVING GAS TANK COVER BLEW OFF THE TANK AND GAS WAS SPILLING EVERY WHERE.*AK CONSUMER STATES VEHICLE HAS EXPERIENCED PROBLEMS WITH THE SENDING UNIT AND GAS GAUGE. WHEEL BEARINGS ON THE LEFT REAR FAILED. TRANSMISSION FLUID LEAKS, CONSUMER STATES THIS IS CAUSING SLIPPAGE AND SHIFTING PROBLEMS. VEHICLE EXPERIENCES A BURNING OIL SMELL. WIRING HARNESS FAILURE. LIGHT FAILURE (CONSUMER DID NOT SPECIFY). GAS LEAKS. FAILED SUSPENSION PARTS (CONSUMER DID NOT SPECIFY). TIRES WEAR PREMATURELY (CONSUMER DID NOT GIVE TIRE INFORMATION). SPLASH SHIELDS BROKE. BROCKING WIRES IN CENTRAL LOCKING SYSTEM. *SLC
99 V 346 000/CRUISE CONTROL: GOVERNOR ON CRUISE CONTROL WOULD NOT OPERATE WHEN SHIFTING INTO NEURAL FROM DRIVE, CAUSING UNEXPECTED ACCELERATION WHEN IT OCCURS. DEALER / MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
WHILE THE CONSUMER WAS TRAVELING THE LEFT REAR TIRE BLEW OUT AND THE VEHICLE SWERVED ALL OVER THE ROAD ALSO, THE RIGHT REAR TIRE WAS BADLY WORN OUT, CONSUMER WAS INFORMED THAT THE TIRES WORE OUT DUE TO A DEFAULT IN THE VEHICLE WHICH ALSO MEANT THAT BRAKES WERE NEEDED TO THIS DEFAULT.*YH
WHILE ENTERING FREEWAY AT ABOUT 45MPH FRONT DRIVER'S SIDE TIRE TREAD SEPARATED, CAUSING DAMAGE TO FENDER. TIRE DID NOT DEFLATE. FIRESTONE WANTS TO HAVE THE TIRE.*AK
WHILE DRIVING AT APPROXIMATELY 5 MPH BOTH FRONTAL AIR BAGS DEPLOYED UNEXPECTEDLY. WINDSHIELD WAS SHATTERED WHEN THIS OCCURRED, AND PASSENGER LOST ALL HEARING FOR APPROXIMATELY 30 TO 45 SECONDS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS/PHOTOGRAPHS. *AK
ENGINE STALLED FOUR TIMES DURING NORMAL OPERATION. DEALERSHIP EXAMINED VEHICLE AND REPLACED FUEL PUMP AND LINES. THEN IN MIDDLE OF JULY, WHILE TRAVELING AT APPROXIMATELY 40 MPH AND ENTERING HIGHWAY, VEHICLE STALLED AGAIN. DEALER STATED THAT PROBLEM WAS NO LONGER COVERED UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE DRIVING UNDER NORMAL OPERATING CONDITIONS HEARD AN ABNORMAL NOISE COMING FROM VEHICLE WHILE BRAKING. DEALER EXAMINED VEHICLE AND DISCOVERED THAT LEFT FRONT BRAKE PAD WAS LOOSE. SINCE THAT TIME, CONSUMER HAS EXPERIENCED PROBLEMS WITH BRAKE PADS NEEDED TO BE REPLACED OR EXAMINED BECAUSE LEFT SIDE PAD SUPPORT KNUCKLE: SPINDLE ARM WAS BENT, AND CAUSING BRAKE PAD TO WEAR. DEALERSHIP WAS UNWILLING TO ASSIST IN REPAIRS OF BECAUSE VEHICLE WAS NO LONGER UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHILE DRIVING VEHICLE WOULD SHUT DOWN WITHOUT PRIOR WARNING. POWER WOULD COMPLETELY GO OUT, NO STEEERING OR HAZARD LIGHTS. CONSUMER WOULD TURN ENGINE OFF, AND START BACK UP. THIS HAS OCCURRED ON NUMEROUS OCCASIONS. DEALER WAS UNABLE TO DUPLICATE, SO WAS NOT ABLE TO PROVIDE REMEDY. *AK
BRAKES NEEDED TO BE COMPLETELY REPLACED AT 15K MILES DUE TO SQUEAKING PROBLEM. PER DEALER, BRAKES WERE COMPLETELY WORN DOWN AND COULD NOT BE REPAIRED.. *AK
BRAKENOISE CONTINUES EVEN AFTER DEALER REPLACED REAR BRAKE SHOES. CONDITION PLACES DRIVER AT RISK AS IT IS HARD TO DETERMINE IF BRAKES ARE FAILING DUE TO WEAR.*AK
FORD HAS REPLACED MASTER CYLINDER TWICE AND ALL ROTORS AND PADS. STILL NO BRAKES WHEN FIRST USED AFTER SETTING. *AK
07/11/01 10 MONTH OLD CAR WOULD NOT START. HAD BEEN PARKED FOR 5 1/2 HOURS. HAD VEHICLE TOWED TO DEALERSHIP. THEY INFORMED US THAT THE MAIN WIRING HARNESS(SAID CONSISTED OF 12 WIRES) APPEARED TO HAVE BEEN EATEN BY AN ANIMAL. THAT THE REPAIR, NOT REPLACEMENT, WOULD BE $325. NOT COVERED UNDER WARRENTY. (IT SAYS NOTHING IN OUR WARRENTY ABOUT THIS NOT BEING COVERED), WE OKAYED THE REPAIRS. ON 07/13/01 I CONTACTED THE DEALERSHIP THEY INFORMED ME THAT THEY HAD FIXED THE WIRES AND THE CAR STILL WOULD NOT START. HE TOLD US THAT HE JUMPED IT AND HOOKED IT UP TO THE DIAGNOSTIC CENTER AND IT GAVE HIM A CODE 13, BUT HE DIDNT KNOW WHAT THAT MEANT OR WHY THE CAR WOULNT START. ON 07/17/01 WE WERE TOLD THAT THE COMPUTER WAS DEAD, IT WOULD BE AN ADDITIONAL $950 NOT COVERED.ON 07/20/01 THE MANG. OF DAYTON CALLED ME AND SAID " GET YOUR CAR OFF OUR LOT, RETURN OUR LOANER OR WE WILL REPORT IT STOLEN". WHEN WE GOT THERE ARE CAR WAS NOT PUT BACK TOGETHER, THEY HAD WRITTEN THE WORD "F*CKER" ON THE CARS COMPUTER, AND GAVE US THE. *AK
THE STEERING WHEEL AND IGNITION SWITCH LOCKED UP, ON ANOTHER OCCASION THE STEERING WHEEL LOCKED UP IN THE RIGHT POSITION WHILE THE DRIVR WAS BACKING INTO A DRIVEWAY, THE REAR WHEEL BEARINGS HAD TO BE REPLACED DUE TO ROAD NOISE, THE IGNITION SWITCH CAME OUT OF THE STEERING COLUMN WHEN THE DRIVERS ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION. NLM
LEFT REAR DOOR WOULD NOT OPEN. DEALER FIXED AND 5 MONTHS LATER IT WOULD NOT OPEN AGAIN. *AK
THE FRONT DISK BRAKES WERE WORN OUT TO THE ROTORS AFTER ONLY 25,000 MILES BECAUSE THEY OVER HEAT AND THE PADS WEAROUT QUICKLY. THE VEHICLE WAS DRIVEN ON EXPRESSWAY 80% OF THE TIME. THE FRONT WHEELS BECOME EXTREMELY DIRTY DUE TO QUICKLY WEARING OUT BRAKE PADS. WHEN THIS WAS BROUGHT TO THE NOTICE OF THE DEALER ABOUT 8 MONTHS BACK HE SAID THE DIRT IS DUE TO THE WHEEL DESIGN, BUT THE REAR WHEELS DO NOT GET DIRTY SINCE THEY DO NOT OVERHEAT AND WEAR OUT AS QUICKLY. THE MANUFACTURER AND THE DEALER SAY IT IS NORMAL TO WEAROUT FRONT BREAKS ANY TIME AFTER 9,000 MILES AND REFUSED TO PAY FOR REPAIRS. THIS IS ABNORMAL, MY BRAKES ALWAYS LAST OVER 55,000 MILES.*AK
ENGINE JUST STALLS EVERY 3 MONTHS WHILE DRIVING. HAVE HAD THE SAME PROBLEM HAPPEN 4 TIMES! THE LAST TIME I WASNT UNDER WARRANTY AND IT COST ME 500+...THEY REPLACED MANY THINGS BUT IT STILL CONTINUES. ALSO AFTER ONLY 23000 MILES MY LEFT CALIPER SLIPPED CAUSING EXTREME WEAR AND TEAR ON THE BRAKES AND ROTORS. COST 300 TO FIX THAT. *AK
I ASKED FORD TO LOOK AT MY BRAKES AT 12, 541 MILES BECAUSE THEY WERE SQUEALING. I WAS TOLD THAT THE NOISE WAS NORMAL, SO NO ACTION WAS TAKEN. NOW, AT 24, 643 MILES, MY BRAKE PADS AND ROTORS ARE COMPLETELY WORN, AND FORD WILL NOT TAKE ANY ACTION TO REMEDY THIS SITUATION. *AK
THE THROTTLE CABLE RUNS OVER THE DISTRIBUTOR WIRE'S AND THE THROTTLE CABLE IS WORN THROUGH THE RUBBER DOWN TO EXPOSE THE THROTTLE CABLE WIRES AS WELL AS ONE OF THE DISTRIBUTOR WIRES. FORD SENT A RECALL FOR 2.0L ENGINES WITH A 5-SPEED MANUAL TRANSAXLES, FORD PROGRAM # 00B59 AFTER THAT REPAIR MY CRUISE CONTROL NO LONGER WORKED BECAUSE AS SOON AS THE KEY WAS PUT IN THE IGNITION AND TURNED FORWARD WITH OR WITHOUT TURNING OVER THE ENGINE THE BRAKE LIGHTS COME ON AND REMAIN ON AT ALL TIMES AND AT ALL SPEEDS UNTIL YOU TURN THE IGNITION COMPLETELY OFF. A THIRD PROBLEM ALSO DEALS WITH A RECALL FMVVSS 201. THE NEW A-PILLAR TRIM PANELS THEY REPLACED IN MY CAR DO NOT FIT. FORD MODIFIED THE PILLARS TO MAKE THEM FIT IN PLACE. YOU CAN SEE THE METAL FROM THE OUTSIDE OF THE CAR FROM THE INSIDEOF THE CAR. FORD HAD TO CUT PART OF THE PILLARS TO MAKE THEM FIT AND THEY CONSTANTLY DO NOT STAY IN PLACE OVER THE PASSENGER SIDE DOOR. THE NEW A-PILLARS DO NOT FIT PROPERLY AND FORD MODIFIED THE RECALL PARTS TO FIT THEM INTO PLACE. THEY EVEN CRACKED MY WINDSHIELD ON THE PASSENGER SIDE TRYING TO FIT THEM INTO PLACE.*AK
FAULTY IGNITION SWITCH CAUSED THE KEY TO NOT INSERT OR ONCE INSERT THE KEY COULD NOT BE REMOVED FROM THE IGNITION, THIS PROBLEM ALSO CAUSED THE VEHICLE TO STALL. NLM
VEHICLE JUMPS FORWARD WHENEVER IT COMES TO A COMPLETE STOP. VEHICLE GETS UP 10 20 MPH WITHOUT HAVING FOOT ON GAS. CONSUMER HIT ANOTHER CAR ONCE BECAUSE VEHICLE LAUNCHED FORWARD. *AK *SLC
DRIVER'S DOOR SENSOR WOULD INDICATE THAT THE DOOR WOULD BE AJAR WHEN ITS NOT. THIS CAUSES INTERIOR LIGHTS TO STAY ON. ITS AN INTERMITTENT PROBLEM. OWNER DISABLED MECHANISM FOR INTERIOR LIGHTS. TOOK VEHICLE TO DEALERSHIP, INFORMED BY MECHANIC THAT PROBLEM COULD NOT BE LOCATED.*AK
AT 45MPH WHILE GOING UP HILL BRAKES AND CLUTCH WENT TO FLOOR, CAUSING DRIVER TO LOSE CONTROL. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
WAS TRAVELING APPROXIMATELY 65MPH WHEN VEHICLE WENT OUT OF CONTROL. WHEELS HAD FELT WOBBLELY AND LOOSE. HAD TO SWERVE TO MISS SEVERAL VEHICLES. MANAGED TO GET OFF FREEWAY AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC WHEEL BEARINGS WENT OUT. DEALERSHIP HAS TO ORDER PARTS. VEHICLE WAS REPAIRED PREVIOUSLY UNDER RECALL.*AK SCREWS KEEP FALLING OUT OF SEAT BELT AND HAS HAPPENED TWO TIMES. DRIVERS SIDE SEAT LEVER KEEPS BREAKING AND HAS HAPPENED THREE TIMES. WINDSHIELD WIPERS FAILED WHILE DRIVING DURING A HEAVY RAIN STORM, RECEIVED RECALL TWO WEEKS LATER, 01V258, DEALER REPLACED WIPER MOTOR. TURN SIGNAL FAILED, DEALER REPLACED BULB. PROBLEMS WITH BRAKES, REAR DRUM ASSEMBLY BEARING WORE INTO WHEEL SPINDLE, FRONT BRAKE PADS REPLACED, FRONT ROTORS RESURFACED. CONSUMER FEELS EVERY BUMP IN THE ROAD. BEARINGS HAVE FAILED TWICE. SIDE MIRROR BROKE. A-PILLAR TRIM COMING LOOSE AFTER RECALL REPAIR 00S20. *SLC
INTERMITTENT FAILURE OF SIGNAL LIGHTS/ BRAKE LIGHTS/ SPEED CONTROL, AND AIR CONDITIONING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
WHILE PULLING INTO THE DEALER LOTS, A FIRE HAD DEVELOPED IN ENGINE COMPARTMENT. INSURANCE ADJUSTER INSPECTED VEHICLE, AND INFORMED CONSUMER THAT CAUSE OF FIRE WAS A POWER STEERING PUMP LEAKAGE. DEALER WAS ALSO NOTIFIED, AND NO RESPONSE WAS GIVEN AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
CONSUMER RECEIVED RECALLS, 00V303, 00V218, 00V418, RECALL REGARDING INJECTOR PRESSURE SWITCH, AND CLUTCH PEDAL RETURN SPRING AND CLUTCH MASTER CYLINDER, HOWEVER HAS NOT HAD ANY OF THEM COMPLETED, DEALER STATES THEY ARE WAITING FOR PARTS AND IT HAS BEEN OVER 6 MONTHS SINCE CONSUMER HAS HEARD FROM THE DEALER. *SLC
TO START VEHICLE KEY IN IGNITION SWITCH AND IGNITION COMPUTER CHIP MUST BE IN SYNC WITH ONE ANOTHER. WHEN ITS NOT IN SYNC, VEHICLE CAN STALL OUT WHILE DRIVING IN MIDDLE OF TRAFFIC. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED COMPUTER CHIP AND IGNITION SWITCH/ KEY. STALLING PROBLEM HAS REAPPEARED.*AK
WHILE DRIVING THROTTLE STUCK, CAUSING SUDDEN ACCELERATION WHICH RESULTED IN A MAJOR ACCIDENT.*AK *MJ
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT APPROXIMATELY 30 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
FUEL LINE SEPARATING AT THE FUEL PUMP CONNECTION ON THE TOP OF GAS TANK CAUSING A SEVERE GAS LEAK ON THE GROUND NEAR THE CATALYTIC CONVERTER.
BATTERY / ALTERNATOR LIGHT CAME ON AND STAYED ON WHILE DRIVING. THIS OCCURRED THREE TIMES : FIRST ON 4/26/00 AT 4332 MILES, SECOND ON 4/24/01 AT 16674 MILES AND LAST ON 7/5/01 AT 20427 MILES. EACH TIME THE CAR WAS REPAIRED BY A FORD DEALER AT NO COST UNDER WARRANTY.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/01 CUT-OVER TO ARTEMIS****748178. *AK
WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP BRAKES AND EMERGENCY PARKING BRAKE WOULD NOT ENGAGE TO SLOW VEHICLE DOWN. CONSUMER IMPACTED A VEHICLE IN FRONT, AND SUFFERED A BLOODY NOSE WHEN AIR BAGS DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE TRAVELING 10MPH IN BUMPER TO BUMPER TRAFFIC CONSUMER HAD A FRONT END COLLISION, CAUSING AIRBAGS TO DEPLOY AND BREAK WINDSHIELD ON PASSENGER'S SIDE. MANUFACTURER AND DEALER HAVE BEEN CONTATCED TO BUY BACK VEHICLE, BUT NO DECISION HAS BEEN MADE AT THIS TIME.*AK CONSUMER SUSTAINED FIRST AND SECOND DEGREE BURNS TO RIGHT ARM BECAUSE OF AIR BAGS. *SLC
ON SATURDAY, JUNE 30, 2001, THE STEERING WHEEL ON MY 2000 FORD FOCUS STATION WAGON BEGAN TO COME LOOSE. SPECIFICALLY, THE STEERING WHEEL WAS UNRESPONSIVE WHEN TURNED SLIGHTLY, AND WAS ONLY EFFECTIVE WHEN TURNED SHARPLY. THEN I NOTICED THAT THE STEERING WHEEL WAS WOBBLING AT THE BASE -- I.E., THE POINT WHERE THE STEERING COLUMN ENTERED THE DASHBOARD. I DROVE TO TED BRITT FORD (WHERE WE BOUGHT THE CAR) AND LEFT THE CAR FOR SERVICING. ON TUESDAY, JULY 3, 2001, THE SERVICE TECHNICIAN AT TED BRITT (JIM KIEFER OF THE BROWN TEAM) CALLED ME TO INFORM ME THAT THE STEERING COLUMN HAD BEEN ASSEMBLED IMPROPERLY BY THE MANUFACTURER. I UNDERSTOOD HIM TO EXPLAIN THAT THE BOLTS TO THE STEERING COLUMN HAD NOT BEEN SUFFICIENTLY TIGHTENED, AND HAD SIMPLY COME LOOSE OVER TIME. HE STATED THAT HE HAD NEVER SEEN THIS SAME PROBLEM BEFORE. I NOTE THAT THE CAR HAS BETWEEN 19,000 AND 20,000 MILES ON IT, AND IT TOOK APPROXIMATELY ONE YEAR SINCE WE BOUGHT THE CAR FOR THIS PROBLEM TO MANIFEST ITSELF. IT SEEMS LIKELY THAT MOST PEOPLE WHO BOUGHT 2000 FORD FOCUS STATION WAGONS HAVE NOT YET PUT 19,000 + MILES ON THEM, SO THIS PROBLEM (IF GENERAL TO ALL OR MANY FOCUSES) MAY STILL BE LATENT IN MANY CASES. THANK YOU FOR YOUR ATTENTION TO THIS INCIDENT.*AK
SMELL LIKE FIREWORKS COMES FROM UNDER HOOD AND IN PASSENGER AREA AFTER TRIPS OF 20 MILES OR MORE, 2 DEALERS FAIL TO FIND CAUSE. *AK
CONSUMER EXPERIENCED EXCESSIVE PLAY IN THE STEERING WHEEL WHILE DRIVING, VEHICLE WAS TOWED TO DEALER WHO FOUND THE LOCTITE WHEEL NUT LOOSE. *YH
WHILE TRAVELING 10 MPH IN TRAFFIC CONSUMER HAD A FRONT END COLLISION THAT CAUSED DRIVER'S AND PASSENGER'S AIRBAGS TO DEPLOY. PASSENGER SIDE OF WINDSHIELD WAS BROKEN FROM FORCE OF AIRBAG. CONSUMER RECEIVED 2ND DEGREE BURNS FROM AIR BAG DEPLOYMENT. MANUFACTURER HAS BEEN CONTACTED FOR PURCHASING VEHICLE BACK. NO RESULT HAS BEEN DECIDED AT THIS TIME.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
1ST LUG BOLT FAILURE OCCURED FOLLOWING A FLAT TIRE ON RIGHT REAR. CHANGED TIRE FOLLOWING OWNER'S MANUAL AND THE LUG BOLT SHEARED OFF IN THE WHEEL. DEALER REPLACED PART & LABOR AT NO CHARGE TO ME. 2ND FAILURE TO LUG BOLT OCCURRED TO LEFT REAR WHILE DRIVING. DEALER REFUSED TO REPLACE SHEARED OFF BOLT AT NO CHARGE TO ME. DEALER STATED THAT WHEN THE TIRES WERE REPLACED AT 12,000 MILES, THAT THE NON-FORD TIRE SERVICER MUST HAVE USED AN INCORRECT TORQUE SPECIFICATION TO REMOVE/REPLACE TIRES. DEALER COULD NOT PROVIDE ME WITH THE TORQUE SPECIFICATION. DEALER DID NOT FIX THIS DEFECT & LET US LEAVE THE DEALERSHIP WITH ONLY 3 LUG BOLTS ON THE LEFT REAR WHEER. THE LUG BOLT ON THE FORD FOCUS ARE DEFECT AND BASED ON THE NUMBER OF OTHER CONSUMERS ON YOUR WEB-SITE EXPERIENCING LUG BOLT FAILURE, THE VEHICLES SHOULD BE RECALLED FOR REPLACEMENT OF THE WHEEL LUG BOLTS.*AK
BLINKER AND HAZARD LIGHT SYSTEM INTERMITTENTLY BECOMES INOPERABLE ,CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →