Page 61 of 74 · complaints 3,001–3,050 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Steering › Linkages › Knuckle › Spindle › ArmCrash
Filed Mar 27, 2002NC

AIRBAGS DEPLOYED UPON ENTERING DRIVEWAY, CAUSING LOSS OF CONTROL OF VEHICLE RESULTING IN ACCIDENT. NLM

Wheels
Filed Mar 27, 2002TX

THE DEALER TOLD ME THAT MY RIGHT REAR WHEEL ASSEMBLY WAS COMPLETELY SHOT EVEN THOUGH THE CAR ONLY HAS 46000 MILES WAS TOLD BY MECHANIC THAT THERE WAS NO WAY THAT A CAR WITH THAT FEW MILES COULD HAVE HAD THIS PROBLEM WITHOUT IT BEING A DEFECT. I WAS TOLD BY THE DEALER THAT BECAUSE I DIDN'T HAVE EXTENDED WARRANTY IT WOULD COST ME $780 TO REPAIR. I CALLED THE FORD CUSTOMER CARE DEPT. AND THEY TOLD ME THAT BECAUSE I HAD NOT HAD MY OIL CHANGES DONE AT THE DEALERSHIP I HAD NO LOYALTY TO THE DEALERSHIP SO THEY WOULD NOT HELP ME OUT. NLM

Steering › Steering Wheel/Handle Bar
Filed Mar 26, 2002CA

WHILE PARKING ON THE STREET WITHOUT PRIOR WARNING THE STEERING WHEEL COLUMN TURN TO THE RIGHT OUT OF CONTROLAND THE VEHICLE HIT THE CURB, THE DEALER IS AWARE OF THE PROBLEM. NLM

Electrical System › 12v/24v/48v BatteryFire
Filed Mar 25, 2002TX

CONSUMER STATED THE BATTERY LEAKED, AND BURNED THE WIRING FROM THE BATTERY TO THE STARTER, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE.*JB

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Mar 24, 2002MD

IN JAN 2002 FORD WANTED TO BUY CAR BACK BUT SAID THE CAR IS 2 YEARS OLD SO IT WAS ONLY WORTH HALF OF ITS VALUE DUE TO THE CAR WOULD HAVE TO GO TO AN AUCTION CAR WAS IN SHOP 77 DAYS THEN RELEASED AND 4 DAYS LATER PARTS WENT UP AGAIN AND CAR LOST STEERING AND BRAKES AND HAD ACCIDENT THIS IS A SERIOUS MATTER AND SOMEONE IS GOING TO BE KILLED BY THIS PROBLEM FORD KNOWS ABOUT THIS PROBLEM BUT SEEMS THEY DONT CARE. *AK

Structure › BodyCrash2 injured
Filed Mar 22, 2002CA

VEHICLE HAS BEEN GIVEN CONSUMER TROUBLE SINCE PURCHASING IT. 2ND DAY AFTER PURCHASE VEHICLE WAS IN DEALER'S SHOP FOR 2 WEEKS. WHEN PUTTING ON BRAKES VEHICLE SHAKES. ALSO, DRIVER CANNOT SEE TO MAKE TURNS BECAUSE TRUCK IS VERY HIGH.*AK WHILE DRIVING, THE CONSUMER AND HIS DAUGHTER WERE HURT DUE TO BRAKES AND WIPERS FAILED IN THE RAIN. THE REAR WINDOW IS VERY HIGH AND THE DRIVER WAS UNABLE TO SEE VEHICLES FROM BEHIND. BRAKES FAILED MORE THAN THREE TIMES, HOWEVER THE DEALER REFUSED TO FIX IT AFTER THE FIRST REPAIR THERE WERE 2 INJURIES, CONSUMER ALSO STATES THE AIRBAGS FAILED. *YH

Service Brakes, Hydraulic › Foundation Components
Filed Mar 19, 2002SC

AT ANY SPEED THERE'S A ROARING NOISE COMING FROM DRIVER SIDE. TOOK VEHICLE TO FORD, AND THEY STATED THAT BRAKES NEEDED TO BE CLEANED. CONSUMER FEELS IT IS THE WHEEL BEARING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 18, 2002MI

FRONT PADS AND ROTORS NEEDED REPLACEMENT AT 29000 MILES. *AK

Service Brakes, Hydraulic
Filed Mar 15, 2002AZ

BRAKES AND AIR BAGS FAILED

Latches/Locks/Linkages › Doors › Latch
Filed Mar 14, 2002NY

WHEN WASHING VEHICLE IN COLD WEATHER DRIVER'S DOOR WILL NOT CLOSE OR STAY SHUT. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *YH

Electrical System › Ignition › Switch
Filed Mar 13, 2002OH

ONE WEEK AFTER PURCHASING THE VEHICLE, THE KEY THAT CAME WITH THE CAR WOULD NOT START THE CAR. CONSUMER HAD VEHICE TOWED TO DEALER. DEALER PULLED OFF WHEEL AND WENT INTO THE IGNITION, AND FIXED A PART. *AK CONSUMER STATED THAT THE SECOND KEY WAS MADE AND THAT KEY WOULD NOT START THE VEHICLE, VEHICLE WAS TOWED TO THE DEALER, DEALER SAID IT WAS A SECURITY LOCK AND THEY FIXED THE IGNITION. VEHICLE STALLED FOR THE THIRD TIME BUT CONSUMER MANAGED TO START THE VEHICLE. *YD

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 13, 2002FL

2000 FORD FOCUS ONLY WITH 23500 MILES, MAINLY HIGHWAY. BRAKES STARTED MAKING GRINDING NOISE, SHOP REPLACED FRONT BRAKES, PADS AND ROTORS. CAR STILL MAKING GRINDING NOISE. ONE WEEK AFTER REPLACING FRONT BRAKES, SHOP REPLACE REAR DRUM BRAKES. BRAKES ARE STILL MAKING GRINDING NOISE. HAVE HAD BRAKES INSPECTED AND REINSPECTED BUT MECHANICS STATES NO PROBLEMS WITH BRAKES. GENERAL COMMENTS FROM MECHANICS ARE THAT THE FORD FOCUS BRAKES ARE BAD, WEAK AND WILL REQUIRE REPLACING MORE THAN THE AVERAGE AUTOMOBILES IN THE MARKET. *AK

Power Train
Filed Mar 12, 2002GA

REASON UNKNOWN AS TO WHY AT ONCE SPEEDOMETER, A/C MOTOR BOGGLES DOWN, HEADLIGHTS FLICKER DIM AND BRIGHT.*AK

Exterior Lighting › Headlights
Filed Mar 12, 2002GA

AT ONCE SPEEDOMETER/ A/C MOTORS BOGGLES DOWN, AND HEADLIGHT FLICKER DIM AND BRIGHT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 12, 2002CA

FRONT DISC BRAKES - EXCESSIVE SQUEAL UPON BRAKING...TOOK CAR TO DEALER. DETERMINED FRONT BRAKE PADS & ROTORS NEEDED REPLACEMENT. ONLY 16000 MILES ON CAR! ALSO, REAR DRUM BRAKES MAKE SQUEALING NOISE AS WELL. DEALER REPLACED THEM AND TURNED DRUMS. STILL SQUEALS. ALSO, EMERGENCY BRAKE LEVER HAS EXCESSIVE TRAVEL AND POOR BRAKE HOLDING CAPACITY. TOOK BACK TO DEARLER TWICE, STILL POOR EMERGENCY BRAKE FUNCTION. POWER STEERING ASSIST SUDDENLY FAILED WHEN STARTED CAR COLD. STEERING WAS DIFFICULT AND SLOW UNTIL CAR WARMED UP. HAPPENED FOR SEVERAL DAY UNTIL TOOK TO DEARLER. SAID P.S. PUMP WAS BAD AND REPLACED IT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 12, 2002TX

BRAKES HAVE SQUEALED FRON ABOUT 1500 MILES. HAVE HAD PADS REPLACED, BUT SQUEALS DID NOT GO AWAY. FRONT BRAKES GRIND, AT SHOP NOW. IN NOVEMBER 2001 HAD TO HAVE STRUTS REPLACED WHILE HAVING RECALL WORK DONE. STRUTS LITTLE OVER A YEAR OLD. ENGINE MAKES A CHIRPING NOISE AT ABOUT 1000-2500 RPM, BUT DEALER UNABLE TO DUPLICATE. ALSO SQUEALS OR WHINES WHEN MAKING RIGHT TURNS. WINDSHIELD CRACKED WHEN A SMALL STONE HIT IT. WILL HAVE INSURANCE REPLACE. OVERALL, NOT HAPPY WITH CAR. BEEN IN THE SHOP THREE TIMES IN THE LAST YEAR!!

Air Bags › Side/WindowCrash
Filed Mar 11, 2002IL

WHILE DRIVING AT 6MPH IN STOP AND GO TRAFFIC VEHICLE REAR ENDED ANOTHER VEHICLE, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED AND SHATTERED WINDSHIELD. DEALER SAID IT WAS NORMAL.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 11, 2002PA

WHILE DRIVING 20 MPH, CAR COMPLETE SHUT OFF CAUSING CONSUMER TO LOSE COMPLETE CONTROL OF VEHICLE AND MANUVERING OF STEERING WHEEL, MANUFACTURER CONTACTED. *TT

Electrical System › Wiring › Interior/Under DashFire
Filed Mar 8, 2002ME

WHILE IGNITION WAS TURNED ON AND VEHICLE WAS PLACED IN PARK A FIRE STARTED UNDER THE DASH DUE TO FAULTY WIRING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 8, 2002CA

BRAKES WAE MAKING A GRINDING NOISE. TOOK TO DEALER, AND HAD ROTORS REPAIRED, BUT PROBLEM STILL EXISTS. *AK

Air Bags › Side/WindowCrash1 injured
Filed Mar 8, 2002AR

WE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT INWHICH SOMEONE TRIED TO CROSS INFRONT OF ME TO THE OTHER SIDE OF THE ROAD. UPON IMPACT EACH AIRBAGS DEPLOYED, THE DRIVER'S SIDE BURST GETTING PARTICLES INTO MY EYE LEAVING MY EYE(LT) RED,SCRATCHY,AND IRRITATED*AK

Air Bags › FrontalCrash
Filed Mar 6, 2002IL

VEHICLE WAS IN BUMPER TO BUMPER TRAFFIC AND REAR ENDED ANOTHER VEHICLE AT 10MPH, AND BOTH AIRBAGS DEPLOYED AND SHATTERED THE WINDSHIELD. DEALER HAS NOT SEEN VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 5, 2002NC

BRAKE PADS WILL STICK TO THE ROTORS WHEN CONSUMER IS TRYING TO ACCELERATE, MAKING IT HARDER TO ACCELERATE WHEN AT A COMPLETE STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Electrical System › Ignition › Switch
Filed Mar 5, 2002VA

3 MONTHS AFTER PURCHASE OF VEHICLE, CONSUMER TRIED TO TURN KEY IN IGNITION AND STEERING WHEEL WAS PERMANENTLY LOCKED. MECHANIC HAD VEHICLE TOWED AND REPLACED STEERING WHEEL. HOWEVER, PROBLEM STILL OCCURS. *AK *YD

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 5, 2002VA

AFTER 6 MONTHS OF PURCHASE, THE BRAKE SYSTEM SPECIFICALLY ROTORS FAILED. WHILE APPLYING BRAKES THERE WAS A CONSTANT GRINDING NOISE, RESULTING IN EXTENDED STOPPING DISTANCE BEFORE VEHICLE CAME TO A COMPLETE STOP. MECHANIC STATED FORD FOCUS HAD THESE COMMON PROBLEMS, ALSO EXPERIENCING OTHER PROBLEMS SUCH AS ERRATIC SPEEDOMETER FAILURE, AN THE INTERIOR LIGHT FELL OUT FROM ROOF OF VEHICLE, AND 2 INCHES OF WATER ENTERING FROM SIDE OF DOOR. *AK *TT

Visibility › Windshield
Filed Mar 5, 2002NJ

WINDSHIELD WAS REPLACED BY FORD ONCE FOR STRESS CRACK, THEY WOULD NOT REPLACE SECOND TIME ALSO STRESS CRACK. *AK

Exterior Lighting › Headlights
Filed Mar 4, 2002GA

VEHICLE HAS MULTIPLE PROBLEMS CONCERNING HEADLIGHTS. *AK

Tires
Filed Mar 4, 2002NY

WHEN CONSUMER WENT TO HAVE HER 30,000 MAINTENANCE SERVICE PERFORMED, SHE WAS INFORMED THAT NEW TIRES WERE NEEDED IN ORDER TO CORRECT THE WOBBLING NOSIE THAT WAS FELT AND HEARD IN THE REAR WHEEL, CONSUMER BELIEVES THAT NEW TIRES ARE POSSIBLY NEEDED DUE TO A PREVIOUS RECALL ON THE REAR AXLE, SECONDLY WHEN CONSUMER BROUGHT THE VEHICLE IN FOR TIRE ROTATION SHE COULD NEVER GET DOCUMENTATION STATING THAT THE WORK WAS PERFORMED, CONSUMER NOW HAS DOUBTS THAT THE TIRE ROTATION WAS EVER DONE.*JB

Seats
Filed Mar 2, 2002WA

DRIVER'S AND FRONT PASSENGER'S SEATS: THE BOLSTER SUPPORT BARS (2 PER SEAT) ARE SPOT WELDED TO THE SEAT PAN. THE END OF THE SUPPORT BAR CLOSEST TO THE REAR OF THE SEAT PAN ON BOTH SEATS IS SHARP ENOUGH TO WEAR THRU THE SEAT COVERS AND BECOME COMPLETE EXPOSED TO THE BUTTOCKS OF THE PERSON IN THE SEAT. THE DRIVER'S SEAT HAS WOREN THRU FROM THE INSIDE OUT ALL THE WAY THRU THE SEAT COVER AND HAS CAUSED HOLES IN DRIVER'S PANTS. THIS SAME THING WILL HAPPEN TO THE PASSENGER FRONT SEAT SINCE THE TWO ARE MADE THE SAME. THE DRIVER'S SEAT LEFT BOLTER SUPPORT BAR HAS ALSO BROKEN AWAY FROM THE SEAT PAN NEAR THE FRONT OF THE SEAT PAN WHERE IT WAS ATTACHED. I HAVE HAD THE SEAT COVER ON THE DRIVER'S SEAT AND FOAM REPLACED AND NOW ABOUT 8 MONTHS AFTER THE HOLES APPEARED AGAIN AND THE DEALER LOCAL TO ME - MILLENNIUM WILL NOT FIX IT UNDER EXTENDED WARRANTY FROM THE ORIGINAL WARRANTY PERIOD OF THE CAR. THEY SAID THAT IT HAS BEEN FIXED TO MANY TIMES BEFORE. AT THEIR REQUEST I TOOK IT TO AN AUTO UPHOLSTERER AND THE COST TO FIX IT WOULD BE ABOUT $500. THE PROBLEM THO IS INHERENT IN THE SEAT DESIGN AND NOT FIXABLE FOR THE LONG TERM. IT WOULD HAPPEN AGAIN. THE SAFETY ISSUE IS THAT I COULD POTENTIALLY AND ESPECIALLY IN A FAST STOP OR ACCIDENT DRIVE THAT REAR END OF THE BOLSTER SUPPORT BAR INTO MY BUTTOCKS. ALSO THE FRONT END OF THE SAME BOLSTER BAR HAS BROKEN AWAY FROM THE WELD. FORD MAKES NO CLAIM TO THE FACT THAT WEIGHT IS AN ISSUE. I WIEGH 280 LBS AND AM 6'5" TALL. DUE TO MY SIZE AND SIZE OF MY BUT

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 2, 2002MI

THIS CAR BURNED UP ON HIGHWAY WHILE DRIVING.ALSO, I AM NOT SURE OF SOME OF THE QUESTIONS ON ENGINE TYPE ETC.*AK

Suspension › Front › Wheel Bearing
Filed Mar 2, 2002NH

TIRES/ SHOCKS/ WHEEL BEARINGS/ TRANSMISSION STRUTS, AND ROTORS ALL BAD AND WORN OUT. DEALER UNRESPONSIVE AND SO IS FORD LONG FILE ON THIS CAR. DEALER REFUSES TO LEMON THE CAR OUT. TOTALLY FRUSTRATED BY LACK OF COMMUNICATION WITH DEALER AND FORD AM CONSIDERING LAW SUIT AGAINST BOTH (TIRESIZE: 195R7015)

Suspension › Front
Filed Mar 1, 2002MO

FRONT END BOUNCES AND MAKES NOISES. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BEARINGS/ CONTROL ARMS AND STRUTS. PLEASE PROVIDE FURTHER INFORMATION.*AK

Steering › Rack and Pinion
Filed Mar 1, 2002MO

POWER STEERING FLUID LEAKED INTO RACK AND PINION, MAKING IT DIFFICULT TO STEER. TOOK VEHICLE TO DEALER, AND AND REPLACED RACK AND PINION STEERING. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 28, 2002FL

THERE IS A VERY BAD SQUEAKING NOISE WHEN BRAKING, AND WHEN CONSUMER LETS OFF THE BRAKE THERE IS A GRINDING NOISE. DRIVER STATES MORE THAN TWICE BRAKE PEDAL WAS APPLIED, AND PEDAL WENT TO THE FLOOR. FORD HAS BEEN CONTACTED.*AK.ALSO CONSUMER WAS COMPLAINING OF THE TRANSMISSION SLIPPING, THE CIGARETTE LIGHTER WAS NOT WORKING, CUP HOLDER BUBBLING, SERPENTINE BELT WAS REPLACED DUE TO A SQUEAL COMING FROM UNDER THE HOOD, GAS LIGHT WAS COMING ON WHEN THE TANK WAS FULL OF GAS, DOOR AJAR LIGHT WAS COMING ON, STARTER AND BATTERY WERE REPLACED, DRIVER SIDER MIRROR KNOB FELL OFF, RPM RUNS HIGH, HEADLAMP MOLDING WAS REPLACED, SUNVISOR WAS BROKE, REAR CHILD SEAT LATCH COVER WAS BROKE, AIR CONDITIONER AND HEATER WERE REPLACED, PASSENGER DOOR TRIM, DRIVER SEAT METAL BAR, REWIND BUTTON FOR AM/FM CASSETTE WAS INOPERATIVE, CARPET LOOSE, PILLAR TRIM WAS COMING OFF, TICKING NOISE WAS COMING FROM THE FRONT OF VEHICLE, THE EGR VALVE WS REPLACED, REAR TAIL LIGHT WAS OUT, THE BULB WAS REPLACED, DECK LID WIRE HARNESS, A NEW FUEL TANK WAS INSTALLED DUE TO THE ENGINE LIGHT ILLUMINATING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED DUE TO WARPAGE, ALSO THE SPEEDOMETER STOPPED WORKING.*JB

Visibility › Windshield
Filed Feb 28, 2002OH

WINDSHIELD HAD TO BE REPLACED THREE TIMES SINCE DATE OF PURCHASE. WINDSHIELD WITHOUT ANY ASSITANCE FROM A FOREGIN OBJECT HAS CRACKED TWICE DOWN THE MIDDLE, AND ONCE ON THE SIDE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 28, 2002NC

PREMATURE WEAR OF FRONT BRAKE PADS AND ROTORS. INSIDE OF BRAKE ROTORS HAVE WORN. HOWEVER, PADS ON THE OUTSIDE HAVE NOT. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Electrical System › Ignition › Switch
Filed Feb 27, 2002GA

CONSUMER WAS HAVING A DIFFICULT TIME ENTERING KEY INTO IGNITION. MECHANIC STATED THAT VEHICLE HAD A LOCK SWITCH THAT HAD MALFUNCTIONED. *AK CONSUMER CONTACTED CUSTOMER SERVICE AND WAS TOLD THAT THIS CONDITION WAS A FAMILIAR ONE WITH THE FORD FOCUS AND THAT THE ENGINEERS HAVE NOT RECEIVED ENOUGH COMPLAINTS TO CONSIDER THE PROBLEM A RECALL. DEALER REPLACED IGNITION LOCK CYLINDER AND OFFERED TO PAY 60% OF COST. *TT

Suspension
Filed Feb 27, 2002CA

WHILE TRAVELING 30MPH ON HIGHWAY THERE IS A JERKING NOISE COMING FROM UNDERNEATH HOOD AREA.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 26, 2002FL

WHEN APPLYING BRAKE PEDAL IT WOULD GO TO THE FLOOR, ALSO BRAKES WILL GRIND. ROTORS HAD TO BE TURNED, AND BRAKES WERE REPLACED 7 TIMES, BUT THE PROBLEM REOCCURRED. *AK TRANSMISSION SLIPS AND JERKS AND RPMS JUMP. NO PROBLEM FOUND. CONSUMER HEARS LOOSE GRAVEL SOUND FROM RIGHT FRONT WHEEL AREA. DEALER FOUND WHEEL WELL LOOSE. DEALER FOUND SERPENTINE BELT FAILED CAUSING WHISTLE SQUEAL UNDER HOOD. GAS LIGHT ON WITH FULL TANK AND DOOR AJAR LIGHT IS ON. DEALER REPLACED BATTERY. EVAPORATIVE HOSE LOOSE. DEALER REMOVED AND INSTALLED FUEL TANK. CIGARETTE LIGHTER NOT WORKING. R-CUP HOLD BUBBLING. DRIVER SIDE MIRROR KNOB FALLS OFF. REAR CHILD SEAT LATCH COVER IN BROKE. FRONT DRIVER SEAT METAL FELL OUT. BOTH HEADLAMPS MOULDING FALL OUT. SUNVISOR MIRROR/BRACKET MOULDING ON PASSENGER SIDE BETWEEN DOOR / DASH LOOSE. BROKEN. RIGHT OUTER AC VENT BROKEN. LOOSE CARPET ON RIGHT FRONT FLOOR. PILLAR TRIM COMING OFF. DECK LID WIRE HARNESS HAD TP BE REPLACED. CLICKING NOISE FROM L/H FRONT OF VEHICLE. EGR VALVE REPLACED. LEFT REAR TAIL LAMP IS OUT. ENGINE LIGHT IS ON. PROBLEMS WITH REWIND BUTTON FOR AM/FM CASSETTE. *TT

Service Brakes, Hydraulic › Foundation Components
Filed Feb 26, 2002CA

BRAKES SQUEAK WHEN APPLIED. AFTER 4TH TRIP INTO DEALERSHIP, SERVICE ADVISOR SAID THIS IS A COMMON PROBLEM FOR THE FORD FOCUS BUT THAT FORD IS NOT DOING ANYTHING ABOUT IT. ENGINE HAS FAILED ON ME 4 TIMES IN THE 18MONTHS THAT I HAVE HAD IT. THE DEALERSHIP JUST REPLACED THE FUEL SENDING UNIT AND SAID THAT IT "SHOULD TAKE CARE OF THE PROBLEM." I DOUBT IT! IF THIS HAPPENS AGAIN, I WILL BE CHECKING WITH CALIFORNIA LEMON LAW. THIS WAS MY FIRST FORD AND DEFINITELY MY LAST!

Tires › Tread/Belt
Filed Feb 25, 2002OK

REAR FRONT TIRE TREAD SEPARTED FROM A CHECK UP. FIRESTORE, P19560R15. DEALERSHIP IS AWARE OF PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 25, 2002VA

WHILE DRIVING WOULD STEP ON BRAKES PEDAL AND BRAKES WILL MAKE A LOUD NOISE. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS. PLEASE PROVIDE MORE INFORMATION.*AK

Structure › Body
Filed Feb 25, 2002VA

CONSUMER FOUND THE VEHICLE FLOODED, RAIN WATER GOT THROUGH A CRACK INSIDE OF VEHICLE. THIS WAS NOT NOTICED BY CONSUMER, AND DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Feb 25, 2002VA

CONSUMER STATED THE GAS GAUGE FAILED, THE BRAKES WERE SQUEAKING, THE MIRROR WAS TORN OFF BY REPEATED CAR WASHES, GAS LEAKED ON THE BOTH DRIVER AND PASSENGER SIDE CARPET, AND THE TRUCK LATCH WAS BROKE, ALSO THE FUES BURST ON LOCKS. *YH

Structure › Body › Door
Filed Feb 25, 2002VA

AT THE TIME TO LOCK OR UNLOCK DOORS WILL NOT OPERATE. SOMETIMES DOORS WILL STAY LOCKED. HAD TAKEN VEHICLE TO DEALER, THEY FOUND THAT PROBLEM WAS DUE TO A FUSE THAT HAD TO BE REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Feb 25, 2002VA

CONSUMER COULD NOT OPEN THE TRUCK FROM INSIDE OF VEHICLE. HAS TO GET OUT AND OPEN IT MANUALLY. BEFORE USE TO DO IT FROM INSIDE OF VEHICLE. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 25, 2002VA

SIDEVIEW MIRROR HAD FALLEN OUT WITHOUT A REASON. IT WAS NOT ATTACHED CORRECTLY. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Equipment › Appliance › Air Conditioner
Filed Feb 25, 2002VA

CONSUMER HAD FOUND AN AIR CONDIONING LEAKAGE WHICH HAD CAUSED A VEHICLE FLOOD. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Steering › Steering Wheel/Handle Bar
Filed Feb 21, 2002RI

WHILE DRIVING 20-25 MPH AND MAKING A TURN, THERE WAS NO RESPONSE, CONSUMER IS ABLE TO TURN WHEEL 360 DEGREES. VEHICLE WAS TOWED TO DEALER, LOOSE NUT IN STEERING COLUMN WAS REPLACED. ON 11 FEB 2002 AT 20 MPH STEERING WAS UNRESPONSIVE AGAIN. VEHICLE STILL AT DEALERSHIP AT THIS TIME. 2 PIECE STEERING COLUMN HAD DISCONNECTED. DEALER CANNOT EXPLAIN WHY, DOES NOT KNOW HOW TO REMEDY IT. *AK THE MANUFACTURER STATED THAT THE PRESS FIT CONNECTION BETWEEN THE SHAFT AND THE JOINT FAILED DUE TO STEERING CLOUMN ASSEMBLY FAILURE. ALSO, STEERING COLUMN FOUND RETAIN NUT LOOSE CAUSING THE AIR BAG LIGHT TO ILL AND THE HORN INOPERATIVE. *YH

Power Train › Automatic Transmission
Filed Feb 21, 2002MI

TRANSMISSION HAS BEEN SLIPPING FOR LONG PERIOD OF TIME. CAR HAS BEEN TAKING TO DEALERSHIP SEVERAL TIMES, BUT TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION. THIS ALL HAPPENED DURING THE WARRANTY PERIOD. WARRANTY IS NOW OVER AND NOW THE TRANSMISSION HAS COMPLETLEY DIED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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