Page 62 of 74 · complaints 3,051–3,100 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Feb 21, 2002CA

FAULTY FRONT BRAKE CALIPERS CAUSED PADS TO WEAR. *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 20, 2002CA

WHEN BRAKES ARE APPLIED A VERY LOUD SQUEAKING NOISE OCCURS, CAUSE UNKNOWN. DEALER HAS REPLACED BRAKES THREE TIMES WITHIN ONE YEAR. *AK THE CONSUMER STATED THAT TO CORRECT THE PROBLEM THE DEALER REPLACED THE FRONT BRAKE PADS AND MACHINED THE FRONT ROTORS. BUT THE PROBLEM STILL CONTINUED. *YH

Air BagsCrash
Filed Feb 17, 2002CA

AIR BAGS FALSELY DEPLOYED IN A LESS THAN 10MPH COLLISION, WHERE THERE WAS NO DAMAGE TO EITHER CAR. *AK

Vehicle Speed Control
Filed Feb 15, 2002NJ

WHILE SHIFTING INTO DRIVE VEHICLE WILL ACCELERATE WITHOUT APPLYING ACCELERATING PEDAL. ALSO, VEHICLE CONSTANTLY STALLS. MECHANIC HAS INSPECTED VEHICLE, AND FOUND NO MALFUNCTION. *AK

Suspension › Front › Wheel Bearing
Filed Feb 15, 2002LA

RECEIVED A RECALL LETTER OCTOBER 2000, RELATED TO THE INSUFFICIENT WHEEL BEARING CLAMP LOAD. THIS WOULD ALLOW THE LEFT REAR WHEEL AND DRUM ASSEMBLY TO SEPERATE FROM THE VEHICLE. PRIOR TO SEPERATION A LOUD GRINDING NOICE OR CLUCKING NOISE FROM THE REAR OF THE VEHICLE AND THE REAR WHEEL WOBBLING. SOME KIND OF DEFECT ON THE WHEEL BEARING BUT ON THE RIGHT REAR WHEEL.

Electrical System › Wiring
Filed Feb 14, 2002NY

WHILE DRIVING IN THE DARK DASHBOARD AND REAR LIGHTS WILL GO OFF WITHOUT A PRIOR WARNING, AND HEADLIGHTS WILL DI. HAD TAKEN VEHICLE TO DEALER AND THEY FOUND OUT THAT ELECTRICAL WIRING WAS CORRODED AND HAD TO BE REPLACED TO CORRECT THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *AK

Visibility › Windshield Wiper/Washer
Filed Feb 14, 2002NY

WINDSHIELD WIPERS WILL CRACK TOO OFTEN. DEALER SAID THAT REASON FOR CRACKS WAS THE WEATHER THAT CAUSED. RUBBER TO CRACK BUT, THIS VEHICLE WAS PARKED IN AN INDOOR DRIVEWAY. PLEASE PROVIDE MORE INFORMATION. *AK

Tires
Filed Feb 12, 2002CA

VEHICLE HAS A KNOCKING NOISE COMING FROM REAR WHEEL. DEALERSHIP IS AWARE OF PROBLEM.*AK

Suspension › Rear
Filed Feb 12, 2002MI

THIS CAR IN SNOWY/ICY CONDITIONS BECOMES IN SOME CASES NEARLY UNCONTROLABLE. IT CONSTANTLY SWAYS FROM SIDE TO SIDE AND THE BACK END TRIES TO COME AROUND. I LOVE THIS CAR ON THE DRY BUT IN THE SLICK CONDITIONS IS BECOMES THE WORST CAR I'VE EVER OWNED. THERE MUST BE SOMETHING FUNDAMENTALLY WRONG WITH IT. IT HAS BEEN THIS WAY SINCE NEW. I'VE HAD EVERYTHING CHECKED ON IT, INSTALLED NEW TIRES ETC. AND NOTHING SEEMS TO HELP. THIS IS SUPPOSE TO BE A LOW COST CAR FOR THE 1ST TIME CAR BYER BUT I'D NOT RECOMMEND IT TO ANYONE MUCH LESS AN ENEXPERENCED DRIVER. I WILL NOT LET MY 16 YEAR OLD DRIVE IT IF THE CONDITIONS ARE EVEN A LITTLE SLICK. IT CAN BE A TERRIFYING CAR TO DRIVE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 11, 2002NV

WHILE DRIVING BRAKES COMPLETEY FAILED AT 12000 MILES. ALSO, ROTORS HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Fuel System, Gasoline › Delivery › Fuel PumpCrash
Filed Feb 9, 2002VT

FORD NEW ENGLAND REGIONAL SERVICE MANAGER ANDY GEORGESCU 508-490-6172 AND 781-431-1883 ACKNOWLEDGED THAT THE FORD MANUFACTURING PROCESS CAN CAUSE SLAG BUILD UP RESULTING IN DAMAGED FUEL PUMPS THAT CAUSES THE ENGINE TO STALL AT ANY TIME. THIS HAS CAUSED ONE ACCIDENT FOR ME AND NEARLY CAUSED OTHERS. THE FUEL PUMP HAS TO BE REPLACED AND THE SLAG REMOVED. NOTE: THE DATE OF THE ACCIDENT IN THIS REPORT IS APPROXIMATE. I WILL NEED TO VERIFY.

Power Train › Driveline › Constant Velocity JointCrash
Filed Feb 6, 2002GA

WHILE DRIVING THE CV JOINT BOOT BROKE, CAUSING TIRE TO FOLD UNDER VEHICLE/ VEHICLE VEHICLE TO GO INTO A SPIN, RESULTING IN A COLLISION. PLEASE PROVIDE FURTHER INFORMATION. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 31, 2002MA

VEHICLE JUMPED FROM DRIVE TO NEUTRAL WITHOUT THE BRAKE PEDAL BEING USED, DEALER HAS YET TO BE CONTACTED, PLEASE PROVIDE FURTHER DETAILS.*AK

Suspension › Front › Wheel Bearing
Filed Jan 31, 2002NY

THERE IS A CLINKING NOISE COMING FROM REAR. CONSUMER TOOK OFF HUB CAP, AND NOTICED WHEEL BEARING NUTS WERE MISSING FROM RIGHT REAR TIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Jan 31, 2002CA

I'VE HAD MY FOCUS FOR 1 1/2 YR. ALL I'VE HAD IS PROBLEMS WITH THE SQUEAKING BRAKES I'VE HAD TO GET MY ROTORS & BRAKES REPLACED @ 15000 MILES. IN THE PAST SINCE I GOT THE VEHICLE I'VE TAKEN IT TO GET CK & SERVICES TO MY FORD DEALER NEAR BY I HAVE REQUESTED EACH TIME TO PLEASE CK THE BRAKES, THEY MAKES A NOISE AND EVERYTIME THEY TOLD ME EVERYTHING WAS OK WTHE VEHICLE. AT ONE POINT I WAS TOLD THE VEHICLE IS JUST MADE THAT WAY. WHEN I TOOK MY VEHICLE TO THE FORD SERVICE DEPT I WAS TOLD MY BRAKES & ROTORS WERE OUT & I NEEDED MAJOR REPAIRS THAT COST ME OVER $900.00. AT THIS POINT I DID CONTACT FORD I EXPLAINED WHAT WAS HAPPING TO ME, THEY DIDN'T CARE AT ALL. NOW AGAIN IN NOV/01I HAD THE ROTORS & BRAKES REPLACED AND NOW IT'S JAN/02, I'M HAVING PROBLEMS AGAIN MY CAR IS SHAKING WHEN I APPLY MY BRAKES, YOU CAN HEAR SQUEAKING NOISE AGAIN,I'M NOT HAPPY, IT'S VERY UNSAFE WHEN I'M DRIVING. I HAVE THE VEHICLE AGAIN IN THE FORD SERVICE CENTER. I HAVE TO PAY & MISS WORK FOR THIS & I CAN'T GET ANYONE ATTENTION. PLEASE LET ME KNOW WHAT I CAN DO . I FEEL I'M DRIVING A LEMON. PLEASE HELP, IS THERE A LAW AGAINT WHO MAKES DEFECTIVE VEHICLES TO TAKE RESPONSABITLY?*AK

Structure › Body
Filed Jan 30, 2002TN

WATER LEAKS INTO PASSENGER COMPARTMENT FROM UNDERNEATH WINDSHIELD AND WILL RUN BEHIND DASHBOARD BEFORE FORMING A PUDDLE OF WATER ON FLOORBOARD. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES AND CANNOT EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jan 30, 2002IN

REAR BRAKE LIGHTS HAVE FAILED TO OPERATE AND TO COMMUNICATE TO OTHER DRIVERS VEHICLE WAS SLOWING OR STOPPING. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF PROBLEM. ALSO, CONSUMER WAS INFORMED THA VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN 00V411000/WIRING HARNESS DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Jan 30, 2002CA

BRAKES FAILED. PROCEEDED TO STOP SIGN, PRESSED THE BRAKE TO STOP, GRINDING AND CLANKING NOISES HEARD, CAR WOULD NOT SLOW DOWN AND CAR WENT COMPLETELY THROUGH STOP SIGN. HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. CAR IS AT DEALERSHIP AND REQUIRES BOTH BRAKE PAD AND ROTOR REPLACEMENT. BRAKES HAVE SQUEAKED SINCE I TOOK THE CAR OFF THE LOT BRAND NEW. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 29, 2002OH

INTERMITTENTLY VEHICLE WILL STALL OUT AND SMOKE. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES; HOWEVER, PROBLEM STILL EXISTS.*AK

Engine and Engine Cooling › Engine › GasolineCrash
Filed Jan 28, 2002AL

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE COMPLETELY SHUTDOWN, RESULTING IN A COLLISION. DEALER HAS BEEN NOTIFIED, AND COULD NOT DETERMINE CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Suspension › Front
Filed Jan 28, 2002AL

FRONT END WAS FALLING OFF. CONTACTED DEALER, AND DEALER DID NOT THINK THAT THERE WAS ANYTHING WRONG WITH VEHICLE. BUT, WHEN SHAKING THE BUMPER SCREWS COME LOOSE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 28, 2002AL

ROTORS ARE PREMATURELY WEARING AND HAVE BEEN REPLACED THREE TIMES. WHEN BRAKES ARE APPLIED AT ANY SPEED A LOUD NOISE OCCURS, CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK

Vehicle Speed Control
Filed Jan 27, 2002IN

THE FOCUS REACHES AROUND 10MPH AND THE ENGINE DIES. THEN IT MAY RUN FOR A FEW MINS AND IT DIES AGAIN AT A HIGHER RATE OF SPEED OR A LOWER SPEED. THE SPEED HASNT REMAINED CONSTANT IN ITS FAILURES. THE DEALERSHIP IS REPLACING THE PART (IAC) WHAT EVER THAT IS. BUT I SAW THE OTHER RECALLS WITH FORD AND WAS WORRIED IT MAY BE RELATED.*AK

Vehicle Speed Control
Filed Jan 25, 2002OH

WHILE DRIVING 10 MPH, VEHICLE UNEXPECTEDLY ACCELERATED TO A SPEED OF 50+ MPH. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES, BUT COULD NOT REPRODUCE THE PROBLEM. *AK CONSUMER ALSO STATED THERE IS A NOISE COMING FROM THE REAR BRAKES, DEALER REPLACED THE REAR SHOES, ALSO FRONT BRAKE PADS WERE REPLACED.*YD

Seats › Front Assembly › Head Restraint
Filed Jan 25, 2002MI

THE CONSUMER STATED THAT, THERE ARE NO HEADRESTS IN THE BACK SEAT OF THE FORD FOCUS, HE IS CONCERNED THAT IN THE EVENT OF A REAR END COLLISION, BACK SEAT PASSENGERS OVER 5 FEET TALL ARE AT RISK OF SPINAL NECK INJURY. *YD

Steering › Steering Wheel/Handle Bar
Filed Jan 23, 2002MA

WHILE DRIVING 30-35 MPH AND MAKING A TURN THE STEERING WHEEL LOCKED UP, CAUSING LOSS OF VEHICLE CONTROL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Exterior Lighting › Headlights
Filed Jan 20, 2002CO

THE OUTSIDE AND INSIDE LAMPS FLICKER AT IDLE TOOK CAR TO DEALER DEALER SAYS THE CAR IS DOING IT BUT THEY DONT KNOW HOW TO FIX IT THEY NEVER SEEN TIS PROBLEM BEFORE, I WENT TO MY FORD FOCUS . COM AND CHECKED FOR PROBLEMS ON THEIR SITE THERE IS ALL KINDS OF OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I WAS A FORD TECH I THINK IT IS IN THE SPEED OF THE ALTERNATER AT IDLE PLEASE HELP. *AK

Electrical System › Ignition
Filed Jan 18, 2002TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seat Belts › Front › Retractor
Filed Jan 17, 2002IN

PASSENGER SIDE SEATBELT WILL NOT RETRACT BACK INTO THE RETRACTOR. CONTACTED DEALER PLEASE ADD VIN. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 17, 2002IN

WHILE DRIVING 55MPH VEHICLE WOULD DOWNSHIFT AND LOSE POWER. TOOK TO DEALER AND DEALER INDICATED THAT MOTOR WILL DOWNSHIFT WHEN USING BACK DEFROSTER. PLEASE ADD VIN. *AK

Vehicle Speed Control
Filed Jan 17, 2002KY

WHEN YOU ARE DRIVING THE VEHICLE ALONG BETWEEN 40 AND 50 MPH THE MOTOR WILL REV UP AND THE CAR FEELS AS IF IT GOES INTO NEUTRAL. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER 6 TIMES AND EACH TIME THEY KEEP IT FOR A WEEK OR SO AND THEN TELL US THAT THEY COULDN'T FIND ANY PROBLEM WITH IT. AS SOON AS WE CONTINUE TO DRIVE IT THE PROBLEM HAPPENS AGAIN.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 17, 2002CA

THE FIRE DEPARTMENT INDICATED THAT VEHICLE CAUGHT ON FIRE DUE TO AN ELECTRICAL SHORTAGE.*JB(CLAIM#55-S443-496)

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002GA

WHILE DRIVNG, THE INSURED NOTICED SMOKE COMING FROM THE HOOD, AND THEN THE VEHICLE CAUGHT ON FIRE.*JB(CLAIM#40-2559-357)

Electrical System › 12v/24v/48v BatteryFire
Filed Jan 17, 2002TX

VEHICLE EXPEREINCED AN ENGINE FIRE THAT WAS CAUSED BY BATTERY ACID THAT LEAKED ONTO THE WIRES WHICH CAUSED AN ELECTRICAL SHORT.*JB(CLAIM#43-R793-314)

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002FL

WHILE PARKED WITH THE IGNITION OFF, THE VEHICLE CAUGHT ON FIRE.*JB(CLAIM#59-V961-685)

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 17, 2002MO

VEHICLE CAUGHT ON FIRE DUE TO AN ELECTRICAL WIRING HARNESS THAT MAY HAVE SHORTED OUT, WHICH WAS LOCATED NEXT TO THE BATTERY.*JB)CLAIM#25-5541-145)

Visibility › Windshield Wiper/Washer › MotorFire
Filed Jan 17, 2002ND

WHILE PARKED, THE VEHICLE CAUGHT ON FIRE, POSSIBLY DUE TO THE WINDSHIELD WIPER MOTOR WHICH WAS RECALLED, THE FIRE DEPARTMENT STATED THAT IS WHERE THE FIRE ORIGINATED.*JB(CLAIM#34-5037-171)

Electrical System › 12v/24v/48v BatteryFire
Filed Jan 17, 2002IL

THE INSURED NOTICED THAT THE CHECK LIGHT HAD ILLUMINATED, ONCE THE HOOD OF THE VEHICLE WAS OPENED THERE WAS A NOISE AND THEN SMOKE BEGAN COMING FROM THE BATTERY AND THE FIRE STARTED WITH THE WIRING NEAR OR ON THE BATTERY.*JB (CLAIM#28-3088-224)

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002LA

THE INSURED STATED THE THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD.*JB(CLAIM#04-1294-277)

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002TN

WHILE DRIVING, THE VEHICLE CAUGHT ON FIRE.*JB(CLAIM#42-1295-268)

Fuel System, Gasoline › Fuel Injection System
Filed Jan 16, 2002MD

THIS CAR STOPS RUNNING AND CAUSES SEVERE THREAT OF AN ACCIDENT. *AK

Suspension › Rear
Filed Jan 14, 2002TN

WHILE DRIVING 65MPH OVER A BUMP IN THE ROAD BACK END OF VEHICLE WILL SHIFT TO ONE SIDE. DEALERSHIP WAS CONTACTED.*AK

Air Bags › Side/WindowCrash1 injured
Filed Jan 14, 2002OH

WHILE DRIVING 30MPH HIT A PATCH OF ICE VEHICLE SLID INTO ANOTHER VEHICLE, AND AIRBAGS DEPLOYED IN WHICH DRIVER'S SIDE CAUGHT ON FIRE. CONTACTED DEALER. *AK

Fuel System, Gasoline › Delivery
Filed Jan 13, 2002IL

CAR DIES WHILE IN MOTION. HAD CAR IN SHOP ON NOV 8, 2001 FOR 1 AND 1/2 WEEKS. FUEL PUMP AND FUEL LINE WERE REPLACED. ON JANUARY 13, 2002 THE CAR DIED AGAIN WHILE TURNING ALMOST CAUSING A CRASH. *AK

Suspension › Multiple Axle
Filed Jan 9, 2002MN

MY 2000 FORD FOCUS WAS NOT INCLUDED IN THE RECALL OF THE LEFT REAR WHEEL BEARING. BUT IT SHOULD HAVE BEEN. MY CAR BROKE DOWN ON FRIDAY JAN4 TH WHEN I GOT IT TO THE FORD MECHANIC HE SSAID THE PROBLEM WAS THE LEFT REAR WHEEL BEARING, WHICH IS THE EXACT SAME PART OTHER FOCUS ARE BEING RECALLED FOR. THE MECHAINC ALSO TOLD ME WHAT COULD HAVE HAPPENED WITH THE TIRE COMING OFF WHILE I WAS DRIVING. I FELT THIS WAS A SAFETY ISSUE AND CALLED FORD THEY SAID SINCE MY CAR WASN'T ON THE RECALL LISTS THERE WAS NOTHING THEY COULD DO EVEN THOUGH THE PART THAT BROKE IS THE SAME PART THAT WAS RECALLED ON OTHER FOCUS AND MY CAR ONLY HAS 42212 MILES ON IT AND BEARINGS SHOULD NOT BREAK DOWN THAT SOON. SO I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE DELT WITH *AK

Air Bags › FrontalCrash2 injured
Filed Jan 7, 2002MA

AIRBAGS DEPLOYED WHILE DRIVING OVER A DIRT ROAD AT 5-10MPH, CAUSING THE WINDSHIELD AND PLASTIC HEADLINER TO BREAK. VEHICLE HAS BEEN REPAIRED BY DEALER, THERE WERE TWO INJURIES. *JG *AK

Wheels
Filed Jan 7, 2002GA

LEFT/REAR WHEEL IS CAUSING VIBRATIONS IN THE VEHICLE DURING OPERATION AT ANY SPEED. RECALL CAMPAIGN 00V303000 REPAIRS WERE PREVIOUSLY PERFORMED ON NOVEMBER 2, 2000. DEALERSHIP HAS NOT REEXAMINED VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Air Bags › FrontalCrash1 injured
Filed Jan 5, 2002PA

WHY DID I SUFFER 1ST AND 2ND DEGREE POWDER BURNS TO THE LEFT HAND FROM THE FOCUS STEERING WHEEL AIRBAG? I KNOW OF ANOTHER PARTY WHO SUFFERED SAME TO LEFT HAND AND FOREARM FROM A FORD FOCUS STEERING WHEEL BAG. IS THERE SOMETHING WRONG WITH THE FORD FOCUS DESIGN OR HAND BURNS COMMON IN ANY STEERING WHEEL BAG DISCHARGE? ANY INSIGHT WOULD BE GREATLY APPRECIATED.*AK

Electrical System › IgnitionCrash
Filed Jan 4, 2002CA

WHILE DRIVING 50 MPH VEHICLE LOSES POWER/ SHUTSDOWN AND RESTARTS. LOST CONTROL OF VEHICLE AND HIT A CURB. THIS HAS HAPPENED MORE THAN ONE TIME. ALSO, THIS WAS A SAFETY HAZARD. *AK

Vehicle Speed Control › Linkages
Filed Jan 3, 2002MI

CONSUMER WAS TRAVELING 5MPH WHEN REAR DRIVER'S SIDE WELL CAME OFF. DEALER HAS BEEN CONTACTED FOR PROBLEM, AND INFORMED CONSUMER THAT A RECALL 00V302000 WAS ISSUED FOR THIS PROBLEM AND THE VIN NUMBER APPLIED TO RECALL BUT REFUSED TO REMEDY VEHICLE FREE OF CHARGE.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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