Page 44 of 74 · complaints 2,151–2,200 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition
Filed Jun 11, 200348,000 milesFL

ENGINE CHECK LIGHT COMES ON, AND VEHICLE STARTS TO SHAKE ,AND THEN SHUTS OFF. DEALER NOTIFIED. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 11, 2003OH

WHILE DRIVING DRIVER'S SIDE BACK DOOR CAME OPEN. LATCH BROKE, AND THE DOOR WILL NOT CLOSE. *AK

Parking Brake
Filed Jun 10, 200370,000 milesPA

CAR ROLLED BACKWARDS EVEN THOUGH PARKING BRAKE WAS FIRMLY ENGAGED AND TRANSMISSION WAS IN PARK.*AK

Vehicle Speed Control
Filed Jun 9, 200342,450 milesUT

FORD FOCUS 2000 SPUTTERS AND LUNGES ON RIGHT HAND TURNS. SOMETIMES STALLING AND DYING. THIS IS A POTENTIAL SAFETY HAZARD IF YOUR CAR DIES RIGHT IN THE MIDDLE OF THE ROAD.*AK

Suspension › Front › Springs › Leaf Spring Assembly
Filed Jun 9, 2003OK

CONSUMER EXPERIENCED EXTREME DIFFICULTY WITH TURNING THE STEERING WHEEL. DEALER DIAGNOSED THAT RIGHT FRONT LEAF SPRING WAS BROKEN.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 9, 200330,000 milesWA

2000 FORD FOCUS FUEL PUMP PROBLEMS. I THINK THAT THIS IS SOMETHING THAT FORD NEEDS TO RECALL. THE AMOUNT OF PEOPLE THAT ARE HAVING TO PAY RIDICULOUS AMOUNTS OF MONEY TO FIX THIS IS STUPID. I KNOW THAT FORD IS A BETTER COMPANY THAN THIS AND I BELIEVE THAT THEY NEED TO SHOW THEIR TRUE COLORS AND STEP UP TO THE PLATE AND RECALL THIS PART ON THE FOCUSES. IT'S ALSO A SERIOUS SAFETY ISSUE AS WELL. THE CAR WILL JUST DIE WHEN YOU ROUND A CORNER. I DON'T THINK THAT'S EXACTLY SAFE. I CAN'T SEE PAYING ALMOST 500.00 TO HAVE SOMETHING REPLACED THAT'S HAPPENING ON SO MANY CARS. I COULD SEE PAYING THAT MONEY IF IT WAS A SCARCE PROBLEM, BUT IT'S NOT. EVERY FOCUS OWNER THAT I KNOW HAS HAD TO REPLACE THE FUEL PUMP AT LEAST ONCE. SOME HAVE HAD TO DO IT 2 OR 3 TIMES. THIS NEEDS TO BE A RECALL AND FORD KNOWS IT. *JB

Electrical System › Ignition › Switch
Filed Jun 9, 2003WA

WHILE PLACING THE KEY INSIDE OF THE KEY IGNITION VEHICLE WILL NOT START.*AK

Power Train
Filed Jun 9, 2003MD

CONSUMER CONCERNED ABOUT THE AMOUNT OF RECALLS ON VEHICLE. *MR THE CONSUMER HAD TO REPLACE THE CABLE SHIFTER WHEN THE VEHICLE WAS ONLY 2 YEARS OLD. THE ALTERNATOR HAD TO BE REPLACED, THE DOOR LOCK ACTUATORS, TIRES, SUN ROOF CONTROL. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 6, 200319,000 milesOH

WHEN TURNING RIGHT IT SEEMS THE FUEL PUMP STOPS WORKING. *AK

Service Brakes, Hydraulic
Filed Jun 5, 200318,000 milesSC

THE BRAKES MADE A LOUD NOISE. *JB

Vehicle Speed Control › Linkages
Filed Jun 5, 20037,500 milesHI

THROTTLE CABLE STUCK WIDE OPEN, HAD TO USE "PARK" TO STOP THE VEHICLE. FOUND RECALL ONLY ON 2000 FORD FOCUS MODELS WITH SPECIFIC VIN NUMBERS. CALLED FORD, SAID DID NOT APPLY, HOWEVER IT HAPPENED TO ME. DEALER DOES NOT HAVE PARTS ON HAND, NO GUARANTEE OF SAFETY IN THE FUTURE. FORD MOTOR COMPANY DOES NOT TRUELY LISTEN TO COMPLAINTS. *AK

Steering › Linkages
Filed Jun 3, 2003CA

WHILE DRIVING STTERING BOLTS LOOSENED, MAKING IT HARD TO STEER. *AK

Electrical System › Ignition
Filed Jun 3, 2003CA

WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Jun 3, 2003MO

WHILE DRIVING AND WITH NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK

Suspension
Filed Jun 3, 2003NC

THE CONSUMER SUSPECTS THERE IS A PROBLEM WITH THE SUSPENSION. THE TIRES WEAR OUT VERY FAST. VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 3, 200346,500 milesNJ

ENGINE CUTTING OUT ON 2000 FORD FOCUS WHILE DRIVING. *NLM

Suspension › Front › Springs › Coil Springs
Filed Jun 2, 200348,421 milesMI

AFTER SITTING DOWN IN THE DRIVER'S SEAT THERE WAS A LOUD POP. VEHICLE BACKED UP, AND THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED. COIL SPRING PUNCTURED THE DRIVERS SIDE TIRE. CAUSE WAS UNKNOWN.*AK

Suspension › Front › Springs › Coil Springs
Filed May 31, 200360,000 milesOH

DRIVER'S SIDE FRONT COIL SPRING BROKE WHILE BACKING CAR OUT OF DRIVEWAY 10 MPH. *TT

Service Brakes, HydraulicCrash
Filed May 30, 2003OH

WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED RESULTING IN AN ACCIDENT. DEALER NOTIFIED. *AK

Electrical System › Ignition
Filed May 30, 2003LA

IGNITION SWITCH WOULD NOT TURN WHEN PLACING KEY INTO STARTER SWITCH HAD BROKEN. DEALER HAD REPAIRED VEHICLE TWICE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 29, 200324,000 milesPA

WHEN I STARTED MY CAR TO GO HOME FROM WORK I STARTED TO SMELL GAS. I DIDN'T THINK MUCH OF IT UNTILL I GOT HOME. WHEN I TURNED THE CAR OFF, I LIFTED THE HOOD THINKING THERE WOULD BE A PROBLEM IN THERE. I COULD HERE WHAT SOUNDED LIKE SOMETHING BOILING. THEN I WALKED AROUND THE CAR UNTILL I GOT TO THE GAS TANK. THATS WHERE I COULD REALLY SMELL THE GAS. I LOOKED UNDER THE CAR AND THERE WAS GAS DRIPPING FROM THE GAS TANK. MY CAR ONLY HAS 24000 MILES ON IT, AND ONLY A MONTH OUT OF WARRANTY. SO I HAD THE CAR TOWED TO A LOCAL GARAGE THINKING THAT MAYBE IT WAS JUST A CRACK IN THE FUEL LINE. WHAT WAS FOUND OUT IS MY CAR HAS A PLASTIC GAS TANK AND HAS BROKEN AT THE SEAMS. THE BOILING NOISE I HEARD WAS THE GAS SPITTING ON THE EXHAUST. THE MECHANIC SAID I WAS LUCKY THAT THE CAR DID NOT CATCH ON FIRE. SO I CALLED FORD TO SEE WHAT THEY COULD DO SINCE IT WAS OBVIOUS THAT THE GAS TANK WAS FAULTY. THEY SAID THEY WOULD NOT DO ANYTHING UNTILL I GOT THE CAR TO MY FORD SERVICE STATION. I WILL HAVE TO CALL THEM AND SEE WHAT THEY WILL HAVE TO SAY. I HOPE I DON'T HAVE TO PAY FOR FORDS MISTAKE. HOW CAN THEY EXPECT A PLASTIC GAS TANK TO LAST, WHEN MINE HAS BUSTED AT ONLY 24000 MILES.

Engine and Engine Cooling
Filed May 28, 2003PA

I HAVE GAS LEAKING UNDER THE CAR AND IS SPRAYING ON THE ENGINGE. WAS TOLD NOT TO DRIVE CAR. LOST A HALF TANK OF GAS WITHIN 2 MILES.

Engine and Engine Cooling
Filed May 28, 200332,540 milesWA

VEHICLE EITHER HESITATED TO ACCELERATE AND STALLED OUT OR JUST HESITATED TO ACCELERATE. THIS MADE STEERING AND BRAKING DIFFICULT. *TT

Steering › LinkagesCrash
Filed May 28, 2003VA

WHILE DRIVING, VEHICLE VIBRATED EXCESSIVELY WHICH CAUSED CONSUMER TO LOSE CONTROL AND COLLIDED INTO AN EMBANKMENT. DEALER ADVISED CONSUMER THAT TIRES WERE BAD. CONSUMER THEN RECEIVED RECALL 02V289000 REGARDING STEERING PINCH BOLTS THAT COULD CAUSE EXCESSIVE VIBRATION. *TT

Suspension › Front › Springs › Coil Springs
Filed May 26, 2003IA

LEFT FRONT COIL SPRING BROKE IN MY 2000 FORD FOCUS CAUSING THE SPRING TO COME DOWN ON THE TIRE WITH THE FULL WEIGHT OF THE CAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I CHECKED RECALLS AND THERE HAVE BEEN NONE FOR THAT SPECIFIC PART. THERE NEEDS TO BE AN INVESTIGATION SO THAT PEOPLE ARE NOT HURT. *NLM

Suspension › Front › Springs › Coil Springs
Filed May 26, 200332,000 milesKS

I DRIVE A 2000 FORD FOCUS WITH 32,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY (I-44) AT 70 MPH SPEED WHEN THE SPRING ON THE STRUT OF THE FRONT PASSENGER TIRE BROKE. THE CAR SWIRLED, STARTED SMOKING, MADE SCREETCHING NOISE, AND WITH LOTS OF STRUGGLE AND DANGEROUS SWIRLS I PULLED UP ON THE LEFT SIDE OF THE 3-LANE INTERSTATE. IT WAS IMPOSSIBLE TO REMAIN IN THIS NARROW LANE BECAUSE THE DANGER WAS TOO HIGH, SO A POLICE OFFICER ESCORTED MY CAR ACROSS THREE LANES TO PULL IN INTO THE RIGHT SIDE OF THE HIGHWAY. AFTER MY CAR WAS TAKEN TO A REPAIR SHOP, I CONTACTED FORD MOTOR COMPANY TO REPORT THIS INCIDENT. FORD INFORMED THAT MY WARRANTY WAS UP A MONTH BEFORE THE INCIDENT AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY SHOWED NO CONCERN REGARDING THIS DANGEROUS INCIDENT HAPPENING ON A 3 YEAR OLD VEHICLE. BESIDES THE TRAUMATIC EXPERIENCE AND THE REPAIRS, THIS CAN LEAD TO MORE INCIDENTS OF THIS KIND, BUT FORD CUSTOMER SERVICE SHOWED NO INTEREST IN THIS CASE. UNBELIEVABLE. LAWSUIT WAITING TO HAPPEN. I WILL NEVER BUY A FORD PRODUCT AGAIN. *NLM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 24, 200340,011 milesGA

I AM AN OWNER OF A 2000 FORD FOCUS THAT HAS BEEN TO THE DEALER FOR 10 PROBLEMS/RECALLS. THE LATEST AND MY MAJOR CONCERN IS MY DAUGHTER WAS DRIVING DOWN THE ROAD AT A VERY LOW SPEED JUST AFTER LEAVING A PARKING LOT SHE HIT A VERY SMALL POTHOLE AND IMMEDIATELY THE CAR STALLED. LUCKLY A GENTLEMAN STOPPED AND HELPED HER GET THE CAR OFF THE SIDE. WE HAVE 40K MILES ON THE CAR. WE HAD THE CAR TOWED TO VICTORY FORD IN LAGRANGE GA. THE CAR WAS THERE FROM MAY 10-MAY 23 FINALLY REPAIRED AT A COST OF 670.00. MY CONCERN IS THAT I HAVE HEARD AND READ OF HUNDREDS IF NOT THOUSANDS OF THESE FUEL PUMP FAILURES AND AFTER MANY NICE BUT INEFFECTIVE ANSWERS FROM FORD I FEEL THAT SOMEONE WILL BE INJURED SERIOUSLY OR DIE DUE TO THESE FAULTY AND POSSIBLY DANGEROUS FUEL SYSTEMS. ALSO MY DEALERSHIP PREVIOUSLY WORKED ON THIS FUEL SYSTEM UNDER WARRANTY. AFTER FILLING THE GAS TANK THE ONLY WAY IT REGISTERED WAS AFTER SLAMMING THE CAR DOORS. THAT WAS REPAIRED IT SEEMS. *NLM

Suspension › Front › Springs › Coil Springs
Filed May 22, 2003MI

WHILE DRIVING, THE RIGHT FRONT COIL SPRING SNAPPED. *JB

Latches/Locks/Linkages › Trunk Lid › Lock
Filed May 21, 2003TX

WHILE DRIVING, THE TRUNK OPENED BY ITSELF, BECAUSE THE LOCK NO LONGER WORKED. *JB

Air Bags › Frontal
Filed May 21, 2003CA

WHEN THE DRIVER APPLIED THE BRAKES THE DRIVERS SIDE AIR BAG DEPLOYED. *NLM, RETURNED USPS, 2ND ATTEMPT MADE 06/14/07 FAILED. *LJ

Engine and Engine Cooling
Filed May 20, 2003CO

WHILE DRIVING, THE VEHICLE STALLED WHICH MADE IT DIFFICULT FOR THE CONSUMER TO CONTROL THE VEHICLE. *NLM

Steering
Filed May 20, 2003100,000 milesTX

WHILE DRIVING, THE STEERING WHEEL LOCKED UP, WHICH CAUSED THE VEHICLE TO VEER INTO A DITCH. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 20, 2003100,000 milesTX

THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THE FUEL PUMP FAILED. *JB

Steering
Filed May 19, 2003498,000 milesLA

THE VEHICLES STEERING FAILED. *NLM

Electrical System › Ignition
Filed May 19, 200347,000 milesTX

KEY WILL GO INTO THE IGNITION BUT IGNITION WILL NOT TURN, SECOND TIME. *JB

Tires
Filed May 16, 200316,000 milesCA

THERE IS A VIBRATION FELT IN STEERING WHEEL WHEN DRIVING AT FREEWAY SPEEDS. I HAVE HAD THE CAR ALIGNED 2 TIMES, REPLACED THE TIRES 3-TIMES, REPLACED THE BRAKES 3-TIMES AND HAD THE TIRES ROTATED AND RE-BALANCED 6 TIMES, IN TWO YEARS. I HAVE HAD ALL OF THE RECALLS COMPLETED. THE VIBRATION STILL EXISTS AND THE DEALER CANNOT FIX IT. THE DEALER JUST KEEPS TELLING ME TO GET THE TIRES RE-BALANCED, OR GET NEW TIRES AGAIN. *NLM

Electrical System › Ignition › Switch
Filed May 16, 200338,559 milesMD

PUT KEY IN IGNITION AND KEY WOULD NOT TURN IN IGNITION SWITCH. HAD TO REPLACE IGNITION CYLINDER. 8NLM

Electrical System › Ignition › Switch
Filed May 15, 200367,500 milesTN

PLACED KEY IN IGNITION WOULD NOT TURN. MANY TSB'S ON SAME PROBLEM. HAVE EXTENDED WARRANTY. IGNITION SWITCH COVERED WITH NO SPECIFIC PART # LISTED. DEALER SAYS PART # FOR DEFECT NOT COVERED. HAD FIXED. RESEARCH WITH NHTSA LISTS 7 TSB'S AND MANY COMPLAINTS FOR SAME DEFECT. REFERRED TO FORD CUSTOMER SERVICE THEY SAID NOTHING COULD BE DONE. EXTENDED WARRANTY DOES NOT LIST SPECIFIC PART #S WHEN PURCHASED BUT WHEN WARRANTY WORK IS REQUESTED IT BECOMES PART NUMBER SPECIFIC. ALSO IF THERE ARE SO MANY TSB'S AND CUSTOMER COMPLAINTS WHY DOESN'T FORD DO SOMETHING ABOUT THIS. *JB

Tires
Filed May 15, 200328,554 milesFL

THE VEHICLES TIRES NEEDED TO BE CONTINUOUSLY ALIGNED AND REPLACED. THIS WAS NOT FROM WEAR. CAUSE UNKNOWN. *NLM

Power Train
Filed May 14, 2003MD

THE VEHICLE FAILED TO SHIFT GEARS WHILE GOING UP HILLS, AND THE TRANSMISSION LIGHT WAS FLASHING. THE VEHICLE WAS SERVICED AND THE SERVO PISTON NEEDED TO BE REPLACED. *JB

Latches/Locks/Linkages › Trunk Lid › Lock
Filed May 13, 2003NM

-2000 FORD FOCUS LX - BOUGHT USED ON APRIL 14TH. BOTH INTERIOR AND EXTERIOR OF CAR IN EXCELLENT CONDITION, RAN EXTREMELY WELL, ONE OWNER REPO, CLEAN TITLE. -WAS REAR-ENDED IN VERY LOW SPEED, LOW IMPACT COLLISION, NO FRAME BUCKLING, BENDING, OR DAMAGE TO CAR OTHER THAN SCRATCHED REAR BUMPER - TRUCK LID WILL NOT LATCH NOW. MULTIPLE MECHANICS AND APPRAISERS - UNABLE TO FIND PROBLEM. -WHILE DRIVING, DASH GAUGES AND CAR SPEAKERS WILL SUDDENLY STOP WORKING (SPEEDOMETER GOES TO 0, ODOMETER GOES BLANK, FUEL GAUGE GOES TO 0) AND THEN SPONTANEOUSLY COME BACK ON WITH NO AFTER EFFECTS. CAR STALLED WHILE STOPPING AFTER ONE OF THESE EPISODES. OCCASIONALLY WHEN CAR IS STARTED, THE ODOMETER WILL SPONTANEOUSLY RESET WITHOUT PROMPTING (NOT THE MAIN ONE, THE RESETABLE ONE). -RANDOM CODES BEING THROWN TO COMPUTER - CAR HAS HAD TWO DIAGNOSTICS RUN IN TWO WEEKS, THE FIRST FOR TWO CODES: 1. A MECHANICAL ISSUE, 2. FOR ELECTRICAL DIFFICULTIES IN THE DASHBOARD - THE CAR WAS THOROUGHLY INSPECTED AND NO DEFECTS WERE FOUND. SEVEN DAYS LATER THE COMPUTER REPORTED AN "EVAPORATIVE SYSTEM LEAK" - ONCE AGAIN THE CAR WAS THOROUGHLY INSPECTED AND NO DEFECTS WERE FOUND. AFTER THE FIRST DIAGNOSTIC, A REAR BRAKE LIGHT WENT OUT - AFTER REMOVING THE LIGHT AND "FIDDLING" WITH THE WIRING, THE MECHANIC GOT ITS NORMAL FUNCTION TO RESUME. -THE CAR HAS 36,000 MILES, I HAD THE BRAKES INSPECTED THE DAY AFTER THE CAR STARTED SHAKING VIOLENTLY WHEN I PRESSED THE BRAKE PEDAL. THE ROTORS ARE WARPED TERRIBLY AND I WILL HAVE TO H

Steering
Filed May 12, 2003104,000 milesNC

WHILE DRIVING, THE STEERING FAILED, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB

Steering › Linkages
Filed May 12, 200336,773 milesDC

THE DEALERSHIP REFUSED TO HONOR THE RECALL FOR THE PINCH BOLT 02 V 289 000 DUE TO A DISCREPANCY. *JB THE STEERING WHEEL STARTED TO VIBRATE AND THE WHEEL SHOOK. THE VEHICLE WAS TAKEN IN FOR THE RECALL, BUT THE CONSUMER WAS TOLD THAT THERE WAS ANOTHER PROBLEM WHICH WAS WITH THE OIL. *SCC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 10, 200315,000 milesLA

2000 FORD FOCUS ZX3 PERSISTENT FUEL PUMP ISSUES. STALLING UNDER HARD RIGHT TURNS. LONG TURNOVER AND STARTING TIMES. *NLM

Service Brakes, Hydraulic
Filed May 9, 2003CA

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR. *JB

Engine and Engine Cooling › Engine
Filed May 8, 200380,477 milesIA

2002 FORD FOCUS STARTED MISSING, LOST POWER, ALMOST STALLED; FORTUNATELY I WAS ONLY TWO BLOCKS FROM MY MECHANIC. MALFUNCTION LIGHT ILLUMINATED DURING THE PROCESS. THE DIAGNOSTIC CODE -P0300 THROUGH P0304. THE TECHNICAL SERVICE BULLETIN (1-4-13) REQUIRED REBUILDING THE CYLINDER HEAD ASSEMBLY AND REPLACING ALL OF THE VALVES AND RELATED GASKETS. THERE EASILY COULD HAVE BEEN AN ACCIDENT IF I WERE ON AN INTERSTATE OR IN TRAFFIC. *NLM

Electrical System › Ignition
Filed May 8, 200327,840 milesMA

ON BOTH FEBRUARY 11, 2003 AND APRIL 21, 2003, MY CAR HAD TO BE TOWED TO THE DEALER FOR REPLACEMENT OF THE IGNITION CYLINDER IN MY FORD FOCUS 2000. I WAS TOLD BY THE MECHANIC THAT THE IGNITION DESIGN MADE THE IGNITION CYLINDERS PRONE TO BREAKING, I BELIEVE BECAUSE IT DOES NOT REQUIRE THE KEY TO BE INSERTED FULLY. I HAVE NO COMPLAINTS WITH THE DEALER WHO PERFORMED BOTH REPAIRS AT NO CHANGE, BUT FROM THE MECHANICS COMMENTS, IT APPEARS THAT A DESIGN DEFECT COULD EXIST. *NLM

Electrical System › 12v/24v/48v Battery
Filed May 7, 2003CA

WHILE WORKING ON THE VEHICLE, THE MECHANIC DISCOVERED A SEAL LEAK IN THE ENGINE, AND A LEAK IN TRANSMISSION COOLER LINES. LATER,WHILE ON THE ROAD, THE VEHICLE STARTED TO FISHTAIL IN THE BACK DUE TO A BOLT WHICH HELD THE REAR SUSPENSION HAD LOOSENED. IN ADDITION, THE VEHICLE HAD STALLING PROBLEMS, AND SEVERE CORROSION BUILDUP ON THE BATTERY. *AK *JB

Engine and Engine Cooling › Engine
Filed May 7, 2003CT

INTERMITTENT STALLING. ALSO, THE BRAKES, POWER LOCKS AND WINDOWS FAILED. *AK *JB

Fuel System, Gasoline › Delivery
Filed May 7, 2003MD

MY 2000 FORD FOCUS WITH 45,000 MILES ON IT HAD BEEN EXPERIENCING DRAMATIC HESITATION PROBLEMS AROUND HIGHWAY EXIT CURVES/CORNERS. THIS HAPPENED ABOUT 4 SEPARATE TIMES, WITH IT FINALLY JUST STALLING AND BREAKING DOWN THE LAST TIME. THANK GOD THE CARS BEHIND ME WERE NOT SPEEDING AND DIDN'T CRASH INTO MY REAR END. I WAS ABLE TO ROLL SAFELY A FEW FEET AWAY TO A SMALL SHOULDER AREA. I TURNED THE CAR OFF AND WAITED A SECOND BEFORE STARTING IT AGAIN. IT STARTED RIGHT UP WITH NO PROBLEM. ALSO A FEW WEEKS EARLIER THE CAR WOULDN'T START ONE MORNING. I HAD IT TOWED TO MY LOCAL FORD DEALER, WHO SAID IT SIMPLY NEEDED TRANSMISSION FLUID, THEY ADDED IT AND IT STARTED UP. BUT IN THE NEXT TWO WEEKS IS WHEN IT BEGAN HESITATING ON CURVES AND FEELING LIKE IT WAS GOING TO CUT OFF. BUT IT HAD HAPPENED ONCE PRIOR TO THAT, IT HESITATED AFTER THE CURVE AND WOULDN'T ACCELERATE EVEN THOUGH I WAS STEPPING ON THE GAS. WHEN I TOOK IT BACK TO FORD, THEY DID A FULL INSPECTION AND TOLD ME I NEEDED A NEW FUEL DELIVERY MODULE, A NEW FUEL FILTER AND INJECTION CLEANING (THE LATTER 2 BEING REGULAR MAINTENANCE). BUT THIS FUEL DELIVERY MODULE WAS MAJOR. AND MY EXTENDED WARRANTY (NOT THROUGH FORD, BUT WITH GM MAJOR GUARD) ALMOST DIDN'T COVER IT, BUT DECIDED TO COVER MOST OF IT. THE FORD DEALER TOLD ME THAT THE CAUSE FOR THE FUEL DELIVERY MODULE GOING BAD WAS JUST BASIC WEAR AND TEAR OVER TIME. I FIND THIS HARD TO BELIEVE, ESPECIALLY AFTER READING OTHER CUSTOMER'S COMPLAINTS OF THE SAME PROBLEM ON THIS WEB SITE AND A

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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