THE KEY WOULD NOT GO INTO IGNITION. THE DEALER INDICATED THAT THE CYLINDER HAD TO BE REPLACED. *NLM
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN THE BRAKES WERE APPLIED, THERE WAS A GRINDING AND SCRAPING NOISE. FORD REPLACED THE FRONT BRAKE PADS AND ROTORS. *JB
IGNITION CYLNDER IS STUCK. *JB
CONSUMER STATES THAT THE VEHICLE STALLS AT CERTAIN SPEEDS THE ENGINE STALLS. DEALER SAID THAT DIRT IS GETTING INTO INLET. DEALER IS CLEANING THE INLET SCREEN. PLEASE PROVIDE ANY FURTHER INFORMATION.
THE VEHICLES WINDSHIELD WIPERS STOPPED WHILE DRIVING IN THE RAIN. *NLM
WHILE DRIVING THE VEHICLE STALLED AND COULD NOT BE RESTARTED. *NLM
THE VEHICLE STALLED WITHOUT WARNING. *JB
CAR BURNED IN MY DRIVEWAY. WE JUST FOUND OUT IT CAME FROM UNDER THE DASHBOARD, A PROBLEM WITH THE WIRING(ELECTRICALLY)IN THE HEATING SYSTEM.
WHILE DRIVING THE TRANSMISSION FAILED AND CAUSED THE VEHICLE TO SHUT DOWN. *NLM
60000 MILES ON CAR, 4 SETS OF TIRES, 7 RECALLS, DEFECT IN GAS TANK COVER FILLER, 2 SETS OF BRAKES, REAR ALIGNMENT NOT ADJUSTABLE (ADVISED BY INDEPENDENT SHOP) AND HORRIBLE SHAKING AT HIGHWAY SPEEDS AFTER ALL THIS. DEALER HAS BEEN NO HELP WITH TIRE PROBLEM. NEVER BUYING A FORD AGAIN. *JB
THE CONSUMER WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH AND HEARD A LOUD "POP" FROM THE FRONT WHEEL AREA. WITHOUT WARNING, THE CONSUMER LOSS CONTROL OF THE VEHICLE AND CRASHED, WHICH CAUSED SEVERE INJURIES FOR SOME PASSENGERS. INSPECTION REVEALED THE RIGHT FRONT AXLE HAD SEPARATED. RELATED INVESTIGATION PE 02-044. *JB
CAR STALLING DURING RIGHT HAND TURNS. *NLM
THE PASSENGER AIR BAG DEPLOYED WITHOUT IMPACT. *JB
WHILE DRIVING THE CONSUMER APPLIED THE BRAKES AND NOTICED THAT STOPPING DISTANCE HAD INCREASED. THE DEALER DIAGNOSED THAT THE REAR BRAKES HAD FAILED. *NLM
WHILE DRIVING THE TRACTION CONTROL MODULE FAILED. *NLM WHICH FAILED EVERY FEW DAYS. THE VEHICLE WOULD SHUT DOWN WITH DASH LIGHT WARNINGS. *SCC
KEY WON'T TURN IN THE IGNITION, STEERING WHEEL IS LOCKED ALSO. WAS TOLD WE WOULD HAVE TO TOW IT TO NEAREST DEALERSHIP AND PAY FOR REPAIRS. *NLM
THE ENGINE STALLED, WHICH CAUSED THE VEHICLE TO LOSE POWER STEERING AND BRAKES. *JB
WHEN THE KEY WAS PLACED INSIDE OF THE IGNITION, THE VEHICLE FAILED TO TURN OVER. *JB
2000 FORD FOCUS SE 4-DOOR SEDAN. FRONT DRIVERS-SIDE COIL SPRING FAILED. THE COIL-SPRING HAS A 3 INCH PIECE OF STRAIGHT ROUND TUBING ON THE LAST RING OF THE COIL SPRING. THE SHAPE OF THE COIL CAUSES THE STRAIGHT PIECE OF PLASTIC TUBING NOT BE TIGHT TO THE SHAPE OF THE COIL. I ASSUME WATER, ROAD SALT AND OTHER CONTAMINANTS THAT WOULD CAUSE CORROSION WERE ABLE TO GET UNDER THE PLASTIC TUBING AND CORRODE THE COIL SPRING TO THE POINT OF ITS SUDDEN COLLAPSE AND FAILURE. THE BREAK OCCURRED DIRECTLY IN THE MIDDLE OF THE SLEEVE OF TUBING. IT BROKE AFTER 3 YEARS AND 3 MONTHS WITH ONLY 44000 MILES ON THE CAR. A SOLID STEEL COIL SPRING SHOULD NOT CORRODE AND SNAP. *JB
STALLING PROBLEM-CHECK ENGINE LIGHT-CRACKED CYLINDER HEAD AT 32655 MILES ALSO LEAKING TRANSMISSION LINE, BRAKE DUST, BROKEN TRUNK LOCK AND MALFUNCTIONING KEYLESS ENTRY ON DRIVER DOOR. *JB
WHILE DRIVING THE DRIVER SIDE WINDOW FELL DOWN. THE DEALER WAS NOTIFIED. *NLM
IGNITION CYLINDER LOCKED UP, CAR TOWED TO DEALER. THEY DRILLED IT OUT AND REPLACED UNDER WARRANTY. PROBLEM RECURRED AFTER 18 MONTHS AND 12000 MILES. OUT OF POCKET $606 PLUS THE TOW. CAR HAS ONLY 25000 MILES, BUT IS 4 MONTHS OUT OF WARRANTY. SHOULD BE RECALLED! *JB
CAR STALLS. SOMETIMES DIES WHILE DRIVING EVEN AT HIGHWAY SPEEDS OF 55 MPH. HAVE TOWED CAR SEVERAL TIMES TO DEALER BUT ONCE THERE, THE CAR STARTS AND THEY CAN'T FIND ANYTHING WRONG SO I HAVE TO PAY THE TOWING. LAST TRIP TO DEALER (ABOUT A WEEK AGO, THEY DID FIND SOMETHING WRONG AND OF COURSE WHAT THEY FOUND WAS NOT UNDER WARRANTY) NOW IT HAPPENED AGAIN....THIS TIME WE GOT STRANDED OUT OF TOWN. THIS IS A VERY SERIOUS PROBLEM WITH THE FORD FOCUS. I BOUGHT THIS CAR SO MY SON WOULD HAVE RELIABLE TRANSPORTATION BUT HAS BECOME MORE OF A PROBLEM THAN NOT HAVING A CAR AT ALL. NEED HELP TO RESOLVE. *JB
I HAVE A 2000 FORD FOCUS ZTS AUTOMOBILE WITH APPROXIMATELY 10000 MILES. I JUST HAD A PROBLEM WITH THE ELECTRIC LOCK SYSTEM. THE ELECTRIC LOCK DOOR ACTUATOR IN THE RIGHT REAR DOOR FAILED. THE ENTIRE LOCKING SYSTEM STOPPED WORKING AND THE RIGHT FORWARD AND LEFT REAR DOORS BOTH LOCKED CLOSED. THE DOORS WERE NOT ABLE TO BE OPENED MANUALLY FROM THE INSIDE OR OUTSIDE. THIS BOTHERS ME BECAUSE I FEEL A POSSIBLE ENTRAPMENT SITUATION COULD RESULT IF THIS OCCURS AS A RESULT OF A TRAFFIC ACCIDENT OR WATER SUBMERGED. MY FAILURE OCCURRED AS I WAS LOADING THE CAR FOR MY TRIP HOME FROM WORK. I MAY HAVE HAD THE RIGHT REAR AND LEFT FRONT DOORS OPEN AT THE TIME OF THE FAILURE, WHICH MAY EXPLAIN WHY THEY WERE NOT AFFECTED. NORMALLY, THE DOORS WILL OPEN FROM THE INSIDE EVEN IF LOCKED. THIS FAILURE OVERRIDES THAT SAFETY FEATURE. *JB
IGNITION SWITCH WON'T WORK, KEY WON'T TURN, HAD TO REPLACE. *JB
FAILURE OF DRIVER SIDE FRONT SUSPENSION SPRING ON MY 2000 FORD FOCUS SE 4 DOOR SEDAN. *JB
WHEN THE GAS TANK WAS HALF FULL THE VEHICLE WOULD STALL ON RIGHT TURNS AND HILLS. *NLM
THE VEHICLE WAS TAKEN TO THE DEALER FOR A MAINTENANCE CHECK. TWO DAYS LATER THE VEHICLE SAFETY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY COULD NOT DETERMINE THE PROBLEM. *NLM
WHILE DRIVING 5-10 MPH THE VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH SPEED. *NLM
THE BRAKES WORE EXCESSIVELY. THE BRAKES HAD TO BE REPLACED CONTINUOUSLY. *NLM
WHILE DRIVING THE VEHICLE STALLED. THE DEALER STATED THAT THE PROBLEM WAS DUE TO FUEL INJECTOR FAILURE. *NLM *SCC
WHEN THE KEY WAS PLACED INSIDE OF THE IGNITION, THE KEY BECAME STUCK. *JB
THE BOLTS FELL OUT OF THE SEAT, WHICH CAUSED THE BOTTOM OF THE SEAT TO COLLAPSE . *JB
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD FOR THE PAST 3 MONTHS, DUE TO A FAULTY SENSOR. *JB
IGNITION SWITCH LOCKED UP AND WILL NOT TURN. HAS TO BE REPLACED. *JB
THE CONSUMER RECEIVED A RECALL NOTICE FOR THE BATTERY CABLE WIRE. THE VEHICLE BATTERY LIGHT WAS ON AND THE VEHICLE WAS TAKEN TO THE DEALER TO REPLACE THE WIRE. TWO WEEKS LATER THE WIRE WAS REPLACED AGAIN. THE VEHICLE WAS DRIVEN HOME THEN PARKED. TEN MINUTES LATER THE VEHICLE CAUGHT FIRE. TOTAL LOSS. *NLM PRIOR TO FIRE THE BATTERY LIGHT WAS ON AND THE VEHICLE STALLED OUT OCCASIONALLY. *TT
WHILE DRIVING UP HILL WITH LESS THAN A QUARTER TANK OF GAS THE ENGINE LOST. WHEN THE ACCELERATOR WAS PRESSED THE VEHICLE REACTED LIKE IT WAS OUT OF GAS. *NLM
LOSS OF POWER, STALLING WHEN FUEL TANK IS LESS THAN ONE QUARTER FULL. ACCORDING TO FORD SERVICE EMPLOYEE THIS RESULTS FROM PROBLEMS WITH EITHER FUEL PUMP OR FUEL FILTER(DUE TO BUILD UP OF SLUDGE AND/OR DEBRIS IN FUEL TANK. *JB
WHILE DRIVING ON HIGHWAY LOST CONTROL AND VEHICLE HIT HIGHWAY DIVIDER ON LEFT SIDE. THEN SKIDDED TO LEFT SIDE OF HIGHWAY AND HIT A GUARDRAIL AND WENT INTO A TREE. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY.*AK
I WAS DRIVING DOWN THE INTERSTATE IN THE PASSING LANE AT 65 MPH WITH AN 18 WHEELER BEHIND ME, VERY CLOSELY, WHEN THE ENGINE JUST DIED. THIS IS THE FIRST TIME THE ENGINE DIED WHILE DRIVING THAT FAST, IT USUALLY DIES UNDER 30 MPH. I SHIFTED TO NEUTRAL AND TRIED TO START IT BUT IT WOULDN'T START. I HAD TO MAKE A VERY HASTY EXIT TO THE CENTER STRIP AS THERE WAS ANOTHER TRUCK ON MY RIGHT. IT IS VERY "EXCITING" TO PULL ON TO THE GRASS AT (BY THIS TIME) AROUND 55 WITH A HUGE TRUCK TAKING ALL OF THE VIEW IN THE REAR VIEW MIRROR. *NLM
IGNITION WON TURN AND REWIRE AND REPLACED PASSENGER DOOR POWER LATCH. *NLM
THE VEHICLE STALLED WHEN IT WENT OVER A BUMP IN THE ROAD. *JB
ENGINE STALLS OR SHUDDERS WHEN FUEL LEVEL REACHES A QUARTER OF A TANK. *NLM
OVER THE PAST THREE MONTHS THE ENGINE HAS BEEN "CUTTING" OFF WITH NO NOTICE AND HAS INCREASED IN FREQUENCY AS TIME GOES BY. I HAVE HAD THE VEHICLE BACK TO THE DEALER AT LEAST THREE TIMES AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CAR. I WAS TOLD TO CALL THE TOW SERVICE THE NEXT TIME IT STALLS AND NOT TO RESTART THE CAR. THE VEHICLE IS DRIVEN IN CITY TRAFFIC AND I TOLD THEM I WAS NOT GOING TO BLOCK RUSH HOUR TRAFFIC AND RISK BEING REARENDED TO WHICH I WAS TOLD THERE WAS NOTHING THEY COULD DO. I CALLED THE FORD 800 NUMBER TWICE AND WAS TOLD THAT THEY STAND BEHIND THEIR DEALERS AND IF THEY SAY THERE IS NOTHING WRONG AND THAT THEY COULD NOT DUPLICATE THE PROBLEM THERE WAS NOTHING THEY COULD DO WHEN I ASKED THE FORD "TALKING HEAD" IF FORD WAS GOING TO PAY FOR MY FUNERAL WHEN THE CALL STALLED ON AN INTERSTATE EXIT RAMP AND WAS REARENDED BY A MAC TRUCK I WAS TOLD THAT I WOULD HAVE TO CONTACT MY INSURANCE COMPANY. A FRIEND OF THE FAMILY DID SOME RESEARCH ON THE INTERNET AND FORWARDED TO ME. TO MY SURPRISE AND CONTRARY TO THE IMPRESSION I RECEIVED FROM THE LOCAL FORD DEALER AND THE FORD 800 NUMBER THIS STALLING PROBLEM WAS NOT UNKNOWN AND COULD BE DANGEROUS. BELOW IS LISTED THE LATEST CASES OF STALLING. *NLM
AFTER ABOUT 10 DAYS OF BUYING MY 2000 FORD FOCUS THE PROBLEM. STARTED AND ONE YEAR LATER THE PROBLEMS ARE STILL COMING LIKE CLOCK WORK. FIRST MY BREAKS WERE SQUEALING I CALLED THE DEALER, HE SAID NOT TO WORRY ABOUT IT UNTIL I HAD TIME TO COME IN. 1 TO 2 MONTHS LATER, AFTER SEVERAL CALLS ASKING IF IT WAS STILL OKAY TO DRIVE, I TOOK MY CAR IN AND THE ROUTERS AND BREAKS WERE BAD, THEY SD I SHOULD HAVE BROUGHT MY CAR IN SOONER. WELL PER THERE REQUEST I TOOK MY TIME. I HAD TO PAY THE GET THIS TAKEN CARE OF. IT DIDN'T STOP THERE, MY TIRES KEPT GETTING FLATS SO I HAS TO ONCE AGAIN REPLACE AT MY OWN EXPENSES. NOW THE REAL PROBLEMS START, MY CRUISE CONTROL WAS JUST OUT OF CONTROL, MY CAR WOULD ACCELERATE EVERY TIME I WOULD PUT IN ON CRUISE. THE WINDSHIELD WIPERS WOULD NOT WORK AND MY RADIO KEPT TURNING OFF BY ITSELF. I HAD ONCE AGAIN AT MY OWN EXPENSES REPLACE MY WINDSHIELD WIPERS CALLING THE MAINTENANCE. DEPT. AT MERIDIAN FORD. THEY FIXED THE PROBLEM. WITH THE CRUISE CONTROL AND IT WAS WORKING FINE FOR ABOUT 2 MONTHS IT IS NOW HAPPENING AGAIN! NOW I HAVE PROBLEMS WITH THE KEY GETTING STUCK AND WILL NOT TURN, THE TRUNK WILL NOT SHUT, AND MY CAR WILL SHUT OFF WHEN THE CAR IS IN IDLE. IT TURNS OFF IF IN PARK OR DRIVE AFTER ABOUT ONE MIN. IDLE. THIS IS VERY FRUSTRATING. AND HAS CAUSED SO MANY FINANCIAL AND STRESS PROBLEMS. I DON'T FEEL SAFE IN THIS CAR AND I FEEL CHEATED! I WAS SOLD A LEMON! A LIST OF WHAT WAS WRONG WITH MY NEW CAR..BAD BREAKS, BAD ROUTERS, BAD WINDSHIELD WIPERS, BAD CRU
THE KEY LOCK CYLINDER WAS REPAIRED AND IT FAILED AGAIN.*AK *JB *TS
THE FRONT AIR BAGS DEPLOYED WITHOUT IMPACT. *JB
ALL 4 COIL SPRINGS FAILED WITHOUT WARNING. *JB
WHILE DRIVING 40 MPH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE DEPLOYMENT CAUSED DAMAGE TO THE VEHICLES WINDSHIELD. *NLM
THE RIGHT WHEEL BEARING NEEDED TO BE REPLACED. THE DEALER STATED THE BEARING HAD FELL OF WHEN THE WHEEL WAS REMOVED. THE LEFT WHEEL BEARING NEEDED TO BE REPLACED DUE TO A WOBBLE. IN ORDER TO STOP THE WOBBLE, THE CONSUMER HAD THE BEARING REPLACED ALONG WITH A PURCHASE OF FOUR NEW TIRES. MR SCC *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →