Page 43 of 74 · complaints 2,101–2,150 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Fuel System, Other › Delivery › Fuel Pump
Filed Jul 8, 200350,000 milesKS

CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL PUMP PROBLEMS. STATED THAT HAS CONTACTED THE DEALER, AND THE DEALER STATED THAT THEY HAD A PROBLEM WITH THAT ON SOME VEWHICLES, BUT THEE WAS NO RECALL. SO CONSUMER WOULD HAVE TO PAY FOR THE REPAIRS OUT OF HIS OWN POCKET. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 8, 200329,000 milesPA

AFTER DRIVING TO WORK AND PARKING IN THE PARKING GARAGE, WENT INSIDE FOR ABOUT 20 MINUTES. CAME BACK OUT TO CAR TO FIND A PUDDLE OF GASOLINE WHICH HAD LEAKED FROM THE FUEL TANK. A VERY DANGEROUS FIRE HAZARD. THE EXHAUST SYSTEM WAS EXTREMELY HOT AND FUEL HAD LEAKED ALL OVER IT. HAD TO HAVE THE VEHICKE TOWED TO THE REPAIR GARAGE.. THE PROBLEM ENDED UP BEING THAT THE CHEAP PLASTIC FUEL LINE QUICK-CONNECTOR COMING FROM THE FUEL PUMP TO THE FUEL LINE HAD BROKEN, CAUSING THE FUEL LINE TO COME APART FROM THE FUEL PUMP, ALLOWING FUEL TO SPRAY ALL OVER THE TANK AND EXPOSED PARTS UNDER THE VEHICLE AS WELL AS THE CONCRETE GARAGE FLOOR. A SPARK OR LIT CIGARETTE BUTT WOULD HAVE BEEN DISASTROUS. FORTUNATELY A FIRE OR EXPLOSION DID NOT OCCUR OR THEIR SURELY WOULD HAVE BEEN FATALITIES.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Jul 8, 2003PA

CONSUMER CALLED COMPLAINING ABOUT FUEL PUMP PROBLEMS. STATED THAT VEHICLE WILL SHUT OFF AUTOMATICALLY WHILE DRIVING ON THE ROAD. MANUFACTURER WAS CONTACTED ,AND STATED THAT THERE WAS NO RECALL AND THAT WAS WHY THEY COULD NOT DO ANYTHING ABOUT IT.*AK

Engine and Engine Cooling › Engine
Filed Jul 7, 2003CO

ON 7/5/2003 WHILE DRIVING AT 85 MPH ON THE HIGHWAY ENGINE STALLED. THE VEHICLE HAD THIS SAME PROBLEM LAST YEAR ,AND THE FUEL PUMP WAS DEFECTIVE. THE VEHICLE WILL BE TAKEN TO THE DEALER ON 7/8/2003. *AK

Tires
Filed Jul 7, 200375,200 milesPA

2000 FORD FOCUS LX 4-DOOR SEDAN - NUMEROUS COMPLAINTS: 1) CURRENTLY HAVE 75,200 MILES ON CAR AND HAVE GONE THROUGH 5 (YES FIVE!) COMPLETE SETS OF TIRES.2) ENGINE STALLS AT ANY SPEED WITH NO WARNING LIGHTS OR INDICATIONS, CAR BUCKS AND GAS PEDAL CAN BE DEPRESSED TO FLOORBOARD AND CAR WILL NOT MOVE - BARELY AVOIDED THREE ACCIDENTS (TWO OF WHICH WOULD HAVE INVOLVED MY TWO SMALL CHILDREN) 3) ALL FOUR DOORS WILL STICK - REALLY NEED TO PULL TO OPEN - AND ONCE OPEN, THEY WILL NOT CLOSE AGAIN (YOU NEED TO TRY TO CLOSE THE DOORS REPEATEDLY BEFORE THEY FINALLY LATCH). THEY ALSO POPPED OPENED WHILE DRIVING. AFRAID ONE DAY ONE OF MY CHILDREN OR A PASSENGER OR MYSELF MAY BE INJURED. THEY ARE MANUAL DOOR LOCKS AND LATCHES. 4) SAME WITH TRUNK - OFTEN NEEDS REPEATED TRIES TO CLOSE AND LATCH 5) LEAK IN FRONT PASSENGER FOOTWELL - WHEN IT RAINS, OR WHEN GOING THROUGH CARWASH 6) FRONT BRAKES HAVE BEEN REPLACED TWICE AT MY COST - HORRENDOUS, IRRITATING, EMBARASSING SQUEALING IS INCESSANT - BRAKE DUST ACCUMULATES EVERY DAY! IN SOME INSTANCES, BRAKES NEED TO BE APPLIED VERY FIRMLY TO STOP VEHICLE (AGAIN, I DO NOT FEEL SAFE WITH MY CHILDREN IN CAR). 7) EXTREMELY FOUL SMELL WHEN AIR CONDITIONING USE IS ATTEMPTED. 8) STEREO WAS REPLACED - ORIGINAL FACTORY INSTALLED WOULD NOT WORK AFTER 2 MONTHS OF OWNERSHIP. 9) PAINT IS FLAKING OFF OF SKIRTS - I WAS INFORMED BY FORD THAT THIS IS "SANDBLASTING" AND THAT I MUST DRIVE ON DIRT ROADS ALL OF THE TIME - I LIVE ON AN ASPHALT STREET, DRIVE ON ASPHALT ROADS AND

Engine and Engine Cooling › Engine
Filed Jul 4, 200347,000 milesCO

2000 FORD FOCUS LX ENGINE PROBLEMS THAT COULD OF JEOPARDIZE THE SAFE OF MY 2 YEAR OLD AND MYSELF. ENGINE SPUTTERS FOR NO APPARENT REASON. EVEN AFTER OIL CHANGE. WHICH CAUSED MY CAR TO NOT ACCELARTED AND SHUT DOWN IN THE MIDDLE OF A BUSY INTERSECTION.*AK

Suspension › Front › Springs › Coil Springs
Filed Jul 3, 200348,638 milesPA

WHILE HAVING THE VEHICLE SERVICED THE MECHANIC NOTICED THAT ALL 4 COIL SPRINGS WERE BROKEN AND NEEDED TO BE REPLACED. *NLM *CB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jul 3, 200328,000 milesAZ

NOV OF 2002 TOOK TO DEALER THE CAR WAS PURCHASED FROM, TOLD THEM IT WAS RUNNING SLUGGISH AND THE GAS GUAGE DIDN'T ALWAYS REGISTER. TOLD NOTHING WRONG, COULD NOT DULPIATE PROBLEM. TOOK TO NEIGHBORHOOD DEALER FOR SAME PROBLEM, REPLACE FUEL FILTER. HAD ALL THIS WORK DONE BEFORE WARRANTY EXPIRED IN FEB 2003. NEVER WAS NOTIFIED ABOUT POSSIBLE FUEL PUMP. I FEEL THIS WAS LEFT OUT SO THE FORD DEAERSHIP AND COMPANY DIDN'T HAVE TO COVER THIS PART. I HAVE HAD PROBLEMS WITH BOTH LOCATE DEALERSHIP ON GETTING REPAIRS COMPLETED. HAVING TO RETURN THE CAR TWO OR THREE TIMES TO ONE DEALERS. I HAVE FILED COMPLAINTS ABOUT THE LEAK OF SERVICE WITH FORD. MY MILAGE IS 39,400, I HAVE MY SERVICE DONE REGULARLY BY FORD. WENT TO TAKE MY DAUGHTER TO SCHOOL ON JUNE 27TH,2003. MY CAR STARTED THEN DIED, THEM WOULDN'T START AGAIN FOR ABOUT 30 MINUTES. DROVE TO DEALER VERY SLUGGISH. I HAVE SPOKE TO FORD ABOUT PAYING FOR THE REPAIRS WITH NO LUCK. THEIR SERVICE MANAGERS WAS THE ONE WHO BOUGHT IT TO MY ATTENTION THIS WAS A COMMON PROBLEM WITH THE FOCUS. THEN I STARTING TO INVESTIGATE IT MYSELF AND HIS RIGHT. HE TOLD ME OF ABOUT 10 FUEL PUMPS HIS REPLACED IN LESS THEN 2 MONTHS. I PERSONALLY FOUND OTHER FOCUS OWNERS WITH THE SAME PROBLEM. FORD NEEDS TO RECALL FUEL PUMP AND MAKE THIS CAR SAFE. *AK

Engine and Engine Cooling
Filed Jul 3, 200349,000 milesAZ

MY 2000 FOCUS STALLED OUT SEVERAL TIMES DURING THE SUMMER OF 2002. IT STOPPED WHEN I BOUGHT A NEW BATTERY. NO PROBLEMS DURING THE COOLER MONTHS. I TOOK IT IN FOR THE BATTERY CABEL RECALL A FEW MONTHS AGO AND ALL WAS FINE. NOW THAT THE TEMPERATURES ARE HOT AGAIN HERE IN AZ, THE CAR HAS STARTED TO STALL OUT AGAIN. IT TOTALLY DIED WHILE DRIVING IN TRAFFIC! AFTER THE STALLING IN TRAFFIC, I HAD TO LET IT SIT FOR A FEW MINUTES AND THEN I GOT IT STARTED ENOUGH TO PULL OVER ONTO THE SHOULDER. I HAD TO PULL OVER ABOUT 3 MORE TIMES BEFORE I MADE IT HOME. I HAD TO TURN THE A/C OFF OR IT WOULD HAVE STALLED EVEN MORE. THIS HAPPENS ALMOST EVERY DAY IF I'M DRIVING IN THE AFTERNOON IN TOWN. THIS HAS BEEN GOING ON FOR ABOUT 2 WEEKS SO FAR!

Engine and Engine Cooling › Engine
Filed Jul 3, 200366,000 milesFL

CONSUMER STATES ENGINE FAILED COMPLETELY AT 66,000 MILES. DEALER NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/Linings
Filed Jul 2, 200325,500 milesIL

PREMATURE BRAKE WEAR (4 WHEELS) REAR BRAKES NOT FUNCTIONING AS DESIGNED, WHEEL BEARINGS REPLACED (4 WHEELS, REAR ON RECALL, FRONT UNDER WARRANTY). *AK

Steering › Column Locking › Anti-theft Device
Filed Jul 1, 2003NY

CONSUMER STATES WHILE DRIVING AT 15MPH ON FLAT SURFACE AND WITH NO WARNING STEERING WHEEL LOCKS UP. DEALER NOTIFIED. *AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Jul 1, 2003NY

NHTSA RECALL 02-V-288-000:CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE. THIS RECALL FAILED.*AK

Suspension › Front › Springs › Coil Springs
Filed Jul 1, 200329,200 milesWI

HELLO-I HAVE CONTACTED FORD MULTIPLE TIMES IN THE LAST SIX MONTHS DUE TO ISSUES WITH MY BARELY OUT OF WARRANTY FOCUS. ONE OF THEM HAD A TRACKING ID OF [XXX], CASE ID OF[XXX]. THE OTHER CASE ID I HAVE SINCE LOST BUT WAS UNDER MY NAME AND THIS SAME VIN #, [XXX]. THE MORNING OF MONDAY, 6/30/03, WITH APPROXIMATELY 29,300 MILES ON THE CAR, I WENT OUT THE GARAGE TO BACK UP. A HORRIBLE GRINDING NOISE WAS COMING FROM THE FRONT OF THE CAR. THE RIGHT FRONT SPRING COIL WAS SITTING ON TOP OF MY TIRE. THIS IS OF COURSE RELATED TO A RECENT RECALL (THE TENTH ONE I'VE RECEIVED). I'M OUTRAGED THAT FORD ISN'T REQUIRING FOCUS OWNERS TO HAVE THEIR COILS CHECKED. THERE WAS NO SHIFT IN SUSPENSION OR NOISE WITH MY VEHICLE. SUDDENLY, IT JUST BECAME VERY, VERY UNDRIVEABLE. THE DAY BEFORE THIS HAPPENED, I PUT ON 200+ HIGHWAY MILES AT 65MPH. IF THIS COIL WOULD HAVE BROKEN ON THE HIGHWAY, IT WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION! I HAVE HAD MY CAR IN THE SHOP 14 TIMES FOR NON ROUTINE MAINTENANCE SINCE I HAVE BOUGHT IT, BUT THIS LAST INCIDENT WAS INCREDIBLE SCARY. RESPECTFULLY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension › Front › Springs › Coil Springs
Filed Jun 30, 2003CA

THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL. MANUFACTURER RECALL# 03M02 SUBJECT FRONT COIL SPRING. THE NHTSA CAMPAIGN NUMBER COULD NOT BE FOUND IN THE ARTEMIS SYSTEM. THE DEALER STATED THE PARTS WERE NOT AVAILABLE.*AK

Electrical System › Ignition
Filed Jun 29, 200355,124 milesCO

WENT TO TURN CAR ON, KEY WOULD NOT GO INTO IGNITION SWITCH, THEN AFTER A FEW TRIES IT WENT IN BUT THE IGNITION WOULD NOT TURN. AT ALL. CALLED FIVE LOCK SMITHS, ALL REFUSED TO COME OUT TO ATTEMPT TO FIX MY JAMMED IGNITION SWITCH, ALL FIVE STATED THEY HAVE THIS TYPE OF CALL ON THIS CAR (2000 FORD FOCUS) ALL THE TIME AND THAT THEY CAN'T FIX IT, I NEED TO BRING IT TO THE DEALERSHIP AND HAVE THE IGNITION CYLINDER REPLACED. HAD CAR TOWED TO DEALERSHIP - $80 - DEALERSHIP SAID THAT THE IGNITION CYLINDER NEEDED REPLACING, THAT YES, IT IS A VERY COMMON PROBLEM, THAT THERE IS A SERVICE BULLETIN OUT ON IT BUT NO RECALL (SAID TO ME THEY FELT IT SHOULD BE RECALLED), AND THAT IT WAS GOING TO RUN ME ABOUT $475 TO GET IT FIXED!! I PURCHASED THE CAR USED, CONTACTED THE PRIOR OWNER, THEY SAID THE SAME PROBLEM HAPPENED TO THEM WITH THE CAR AROUND 15,000-16,000 MILES AGO AND THEY HAD THE IGNITION CYLINDER REPLACED AT THAT TIME AND THAT THEY WERE TOLD BY DEALERSHIP THAT IT WAS AN "IMPROVED" CYLINDER AND THAT IT SHOULD NOT GO BAD AGAIN. WELL, IT'S GONE "BAD" AGAIN, AND NOW I'M HAVING TO PAY TO HAVE SOMETHING FIXED THAT SHOULD LAST MANY THOUSANDS OF MILES. THIS IS RIDICULOUS. I'VE OWNED OTHER BRANDS OF CARS FOR 200,000+ AND 300,000+ MILES AND NEVER HAD TO REPLACE IGNITION CYLINDER ON ANY OF THOSE CARS, THIS CAR HAS 55,000 MILES AND IT'S THE SECOND TIME! I SAY DEFECT!! :) *NLM

Electrical System › 12v/24v/48v Battery › Cables
Filed Jun 27, 2003OH

THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLES. *JB THE VEHICLE ALSO HAD SUSPENSION AND TRANSMISSION PROBLEMS PH *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 27, 200375,000 milesOK

I'M LOSING POWER WHILE DRIVING, WORSE WHILE MAKING TURNS. IT OCCASIONALLY STALLS OUT, MOSTLY WHILE MAKING HARD RIGHT TURNS. I TALKED WITH SOMEONE IN THE SERVICE DEPT. OF A FORD DEALERSHIP AND SHE SAYS IT'S THE FUEL PUMP WHICH WILL COST $480. SHE ALSO STATED THAT THERE HAVE BEEN A LOT OF PROBLEMS WITH THEM. I HAVE FOUND THAT MANY FOCUS OWNERS ARE HAVING THE SAME PROBLEM AND FORD IS AWARE OF IT, BUT STILL THEY HAVE MADE NO RECALLS. *JB

Suspension › Rear › Shock Absorber
Filed Jun 27, 200341,500 milesWI

AT 40,000 MILES ON MY 2000 FOCUS WAGON, DEALER TELLS ME THAT THE CLUNKING NOISE I HEAR FROM FRONT AND REAR WILL BE FIXED WITH A NEW FRONT TIE ROD AND REAR SHOCKS. VISITED DEALER 3 TIMES TO FIX A WINDSHIELD WASHER LEAK INTO TAILGATE, FILLING LIGHT FIXTURES AND SEEPING INTO REAR OF CAR. I HAVE HAD MY FAN MOTOR REPLACED AND MY REAR DOOR LATCHES ARE NOT WORKING CORRECTLY. ALL OF MANY RECALLS HAVE BEEN ADDRESSED, WE EVEN RECEIVED 4 NEW TIRES DUE TO TREAD WEARING. IT TOOK MANY TRIALS TO GET A CORRECT ALIGNMENT. MY STEREO OFTEN WILL CUT OUT FOR NO REASON. I AM NO LONGER UNDER WARRANTY AND FEAR THAT THIS MOST RECENT SUSPENSION REPAIR WILL BE COSTLY WHILE I STILL MAKE MONTHLY PAYMENTS ON MY VEHICLE. CAN YOU HELP? *JB

Electrical System
Filed Jun 27, 2003TX

THE TURN SIGNALS ON THE DASH APPEARED TO WORK FINE (LEFT AND RIGHT) BUT THE REAR TURN SIGNALS DID NOT WORK AT ALL. THE CONSUMER STATED HE RECEIVED A TICKET. *NLM

Service Brakes, Hydraulic
Filed Jun 27, 2003TX

THE DEALER REPLACED THE BRAKE ROTORS AND PADS TWICE IN ONE YEAR AND ONCE AGAIN THEY NEED TO BE REPLACED. *NLM

Electrical System › Ignition
Filed Jun 26, 2003OH

THE CONSUMER INSERTED THE KEY AND COULD NOT TURN THE KEY. WHEN THE CONSUMER TRIED TO REMOVE THE KEY FROM THE IGNITION, THE KEY WOULDN'T TURN OR COME OUT. THE REASON WAS DUE TO THE TUMBLERS IN THE LOCK HAD DROPPED. THE CONSUMER WAS TOLD THE ENTIRE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. *SCC *JB

Engine and Engine Cooling › Engine
Filed Jun 26, 200322,400 milesOR

THE ENGINE STALLED, WHICH CAUSED THE VEHICLE TO HAVE NO STEERING AND NO BRAKES. *JB *TS *JB

Child Seat › Base
Filed Jun 26, 2003MD

EVENFLO 5 IN 1 INFANT SEAT. MODEL NUMBER 5751292P1. PROBLEMS GETTING BASE OF CHILD SEAT INSTALLED. *MR WHEN USING THE LATCH, THE YELLOW BASE ADJUSTER HIT THE RIGHT TOP OF THE LATCH ANCHOR. WHEN THE STRAP WAS TIGHTENED IT BROUGHT THE FRONT OF THE BASE UP OFF THE VEHICLE SEAT AND THE BABY'S HEAD FLOPPED FORWARD. *TT *JB

Electrical System › Ignition › Module
Filed Jun 25, 2003TX

CONSUMER STATES CANNOT FULLY INSERT KEY INTO IGNITION CYLINDER DUE TO IT BEING DEFECTIVE. THE IS THE 3RD CYLINDER REPLACEMENT FOR THIS VEHICLE.*AK

Suspension › Front › Wheel Bearing
Filed Jun 25, 2003MI

THE RIGHT REAR WHEEL BEARING HAS TO BE REPLACED. THE WHEEL BEARINGS HAS BEEN REPLACED TWICE BEFORE DUE TO RECALLS. THE RIGHT REAR WHEEL BEARING IS ABOUT ONE YEAR OLD. *AK

Fuel System, GasolineFire
Filed Jun 24, 200345,000 milesOH

WHILE DRIVING VEHICLE STARTED TO LEAK FUEL IN THE ENGINE, THEN, VEHICLE CAUGHT ON FIRE. AS A RESULT VEHICLE WAS TOTALED. CONSUMER STATES FORD MOTOR COMPANY REFUSES TO TELL HER WHAT EXACTLY HAPPENED. DEALER NOTIFIED. *AK

Air Bags › Frontal
Filed Jun 23, 2003AL

WHILE DRIVING DOWN THE ROAD, SUDDENLY, THERE WAS A LOUD BOOM, FOLLOWED BY THE AIRBAGS DEPLOYING & THE WIND SHIELD SHATTERING. I STOPPED THE CAR, PLACED IT IN PARK, TURNED OFF THE ENGINE & YELLED AT MY CHILDREN TO JUMP OUT OF THE CAR. A GENTLEMAN, DRIVING BEHIND ME STOPPED, LOOKED AT THE CAR & CALLED 911. HE THEN PROCEEDED TO START THE CAR BACK UP & DRIVE IT TO THE SIDE OF THE ROAD. AFTER THE POLICE CAME, CHECKED THE ROAD & FILLED OUT THE REPORT, I THEN TURNED THE CAR AROUND & DROVE IT BACK TO MY GIRLFRIEND'S HOUSE & PARKED IT. THE NEXT DAY, I DROVE IT TO MY AUNT'S HOUSE & PARKED IT IN HER DRIVEWAY UNTIL MONDAY WHEN IT WAS TOWED TO THE DEALERSHIP ( WHERE IT IS STILL LOCATED ) THERE WAS NO CAR IN FRONT OF ME WHEN THIS INCIDENT HAPPENED, & THERE IS NO DAMAGE TO THE BODY OF THE CAR. *NLM

Suspension › Front › Control Arm › Lower ArmCrash1 injured
Filed Jun 23, 200324,848 milesNY

LEFT FRONT LOWER CONTROL ARM FAILURE RESULTING IN ACCIDENT TOTALING 2000 FORD FOCUS ZX3. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 21, 200362,000 milesCA

FOCUS HAS AROUND 60,000 MILES. BUT NOW ALL OF A SUDDEN THE MOTOR WILL SPUTTER AFTER YOU START THE CAR AND JUST DIE OUT. I HAD ONE OF THE EGR SENSOR REPLACE ITS LOCATED ON THE FIREWALL AND ALSO I HAD AN OIL CHANGE AND JUST INSTALLED NEW SPARK PLUGS, WIRES, AIR FILTER AND FUEL FILTER AND I HAD A FRIEND HAVE A QUICK LOOK AT THE FUEL RAIL AND THE VACUUM HOSE THEY LOOK FINE. I HERE THAT THE FUEL PUMP IS THE ISSUE WITH LATE MODEL FOCUS. I JUST NOTICE WHEN PARKING THE CAR BACKWARDS AT AN INCLINE IN THE DRIVEWAY, IT WOULD START BUT REV-UP VERY HIGH FOR ABOUT 5-10 SECONDS AND STILL DIE OUT. MY NEXT STEP IS TO HAVE OBD II TEST DONE AT AAA TO SEE IF THEY CAN HELP OUT, IF NOT MY LAST CHOICE IS FORD BUT I RATHER NOT THE HELL THEM FORD, WELL MY POINT IS I ALSO HAVE ACURA 90 WITH 183,000 MILES AND NOT EVEN CLOSE TO THE REPAIRS. *NLM

Fuel System, Gasoline › Delivery
Filed Jun 21, 200322,000 milesMD

I HAVE A 2000 FORD FOCUS W/ 2.0 ZETEC ENGINE THAT STARTED HAVING PROBLEMS IN MAY OF 2002 WHEN I WAS DRIVING HOME ON THE EXPRESSWAY. SYMPTOMS INCLUDED THE CAR LURCHING IN HIGHER RPMS (NECESSARY TO MAINTAIN SPEED) AND EVENTUALLY THE CAR WAS UNABLE TO MAINTAIN 55 MPH AND STALLED ON THE EXPRESSWAY. IT STARTED UP HALF AN HOUR LATER, AND I WAS ABLE TO LIMP HOME AT 50 MPH ON THE E-WAY. THAT PROBLEM DISAPPEARED AFTER A WEEK, AND SHOWED NO SIGNS OF COMING BACK UNTIL THE NEXT TIME I MADE A LONG CAR TRIP, WHEN IT DID THE SAME THING, BUT THANKFULLY DID NOT STALL. THE CAR CONTINUED TO DO THIS, AND FORD DEALERS NEVER DID FIND ANYTHING WRONG WITH THE CAR, ALTHOUGH ONE DEALER CHARGED ME $400 TO DRAIN AND CLEAN THE TANK BECAUSE OF DEBRIS IN THE TANK CAUSING THE CAR TO STALL ON RIGHT TURNS. IF NOT FOR THE FOCALJET.COM WEBSITE, I WOULD BE STUCK WITH AN OUT-OF-WARRANTY DEFECTIVE CAR THAT FORD FLATLY REFUSED TO COVER DURING THE WARRANTY, BUT WAS HAPPY TO SPLIT THE COST 50-50 ONE DAY AFTER THE WARRANTY ENDED. AFTER MAKING ANOTHER LONG TRIP AND HAVING THE CAR SPUTTERING AT 4000 RPMS, I DROPPED THE FUEL TANK, REMOVED 2 CLOGGED FILTERS FROM INSIDE THE GAS TANK FUEL-SENDING UNIT, AND THE CAR HAS WORKED PERFECTLY SINCE THEN. I NOW HAVE MORE POWER, SMOOTHER POWER DELIVERY, NO STALLING OR STUMBLING ON THE E-WAY OR ON RIGHT-HAND TURNS, AND THE CAR NO LONGER HESITATES WITH THE A/C ON. THESE CLOGGED FILTERS HAVE COST ME COUNTLESS HOURS, TRIPS TO THE DEALER, AND $400 WHEN THE FIX IS JUST TO LET THE EXTERNAL

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 20, 2003MD

DEALER REPLACED ON SEPTEMBER 2002 THE FUEL PUMP BECAUSE THE FUEL RAIL WAS LEAKING. IN JUNE VEHICLE HAS BEEN TWICE AT THE DEALER WITH THE SAME PROBLEM.*AK

Electrical System › Ignition › Switch
Filed Jun 20, 2003MO

KEY GETS JAMMED IN THE IGNITION. DEALER NOTIFIED.*AK

Electrical System
Filed Jun 19, 200366,000 milesSC

VEHICLE HAS A MAJOR ELECTRICAL PROBLEM. WHILE DRIVING VEHICLE GAUGES WILL GO "BESERK". DOOR CHIME ACTIVATES, ALL LIGHTS FLICKER ON AND OFF, TRANSMISSION CHANGES GEARS,AND THE VEHICLE STALLS.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jun 19, 200347,000 milesNC

WHILE DRIVING WHEEL LUGS:NUTS CAME LOOSENED. DEALER NOTIFIED. *AK

Electrical System › Ignition
Filed Jun 19, 200348,300 milesNY

THIS MORNING MY IGNITION CYLINDER WENT BAD. WENT TO GO START THE CAR AND IT WOULDN'T TURN. *NLM

Suspension › Front › Springs › Coil Springs
Filed Jun 18, 200338,000 milesIN

PASSENGER FRONT COIL SPRING BROKE AFTER GOING OVER SPEED BUMP @ 5 MPH. COULD HAVE PUNCTURED TIRE IF NOT IMMEDIATELY NOTICED. 2000 FORD FOCUS, 38,000 MI. *NLM

Engine and Engine Cooling › Engine
Filed Jun 17, 200384,000 milesAL

ENGINE MISSES/ BUCKS AND VIBRATES. THERE'S ALSO A PINGING NOISE. VEHICLE WAS TOWED TO DEALER. *AK

Suspension
Filed Jun 17, 2003TX

SQUEAKING BRAKE, EXTREME WEAR AND TEAR OF FRONT TIRES, BACK TIRES WITH WEAR AND TEAR ISSUES, ALIGNMENT ISSUES ON FRONT TIRES AND CRUISE CONTROL ISSUES. *JB

Suspension › Rear
Filed Jun 17, 200320,600 milesCA

CONSUMER EXPERIENCING NOISES COMING FROM VEHICLE AFTER REPLACEMENT OF REAR WHEEL BEARINGS. *MR*TS

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 16, 200334,000 milesOK

WAS DRIVING SOUTH ON I44 WHEN FUEL PUMP QUIT WORKING. CAR STALLED ON HIGHWAY GOING 75 MPH. I PULLED OVER TO THE SHOULDER AS SOON AS POSSIBLE. THERE COULD OF BEEN A WRECK IF THERE WAS MORE TRAFFIC OR NO SHOULDER. VERY DANGEROUS. *NLM

Suspension › Front
Filed Jun 16, 2003WI

CONSUMER WILL PROVIDE INFORMATION ON THE FRONT SUSPENSION PROBLEM. *AK

Electrical System › Ignition › Switch
Filed Jun 16, 200350,000 milesWA

TURNED OFF CAR, GOT OUT, PUT IN GAS, GOT BACK IN CAR, KEY WOULD ONLY GO IN HALF WAY. *NLM

Electrical System › Ignition › Switch
Filed Jun 16, 2003CA

WHILE PLACING THE KEY INSIDE OF THE IGNITION SWITCH VEHICLE WILL NOT START UP AT ALL. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 16, 200312,000 milesTX

FUEL PUMP FAILED IN MY 2000 FORD FOCUS. THE PUMP WENT OUT AS I WAS COMING TO A STOP CAUSING THE CAR TO STALL AND THE POWER STEERING TO GO OFF. I WAS UNABLE TO STEER, AND WAS FORTUNATE THAT THERE WAS A RED LIGHT SO I COULD RESTART THE VEHICLE. THIS WAS THE FOURTH TIME THAT HAPPENED. *NLM

Electrical System › Ignition
Filed Jun 16, 2003MA

ON JUNE 1, 2003, MY CAR HAD TO BE TOWED TO THE DEALER FOR REPLACEMENT OF THE IGNITION CYLINDER WHICH WAS DONE ON JUNE 2, 2003 AT STONEHAM MOTOR CO. I PREVIOUSLY HAD THE CAR TOWED TO THE DEALER FOR THE SAME PROBLEM AND SAME REPAIR ON TWO OTHER OCCASIONS -- FEBRUARY 11, 2003 AND APRIL 21, 2003. THIS WAS PREVIOUSLY REPORTED IN A COMPLAINT TO YOUR AGENCY (CONFIRMATION NO. 10018431). THE DEALER ATTEMPTED TO REPLACE THE STEERING COLUMN SO THAT I WOULD NOT HAVE THIS PROBLEM AGAIN, BUT WAS UNABLE TO ACCOMPLISH THIS SUCCESSFULLY. ALTHOUGH A NEW IGNITION CYLINDER WAS INSTALLED, I UNDERSTAND THAT THIS PROBLEM MAY CONTINUE TO OCCUR REPEATEDLY BECAUSE OF A DESIGN DEFECT WHICH DOES NOT REQUIRE THE KEY TO BE INSERTED FULLY. THE TOW TRUCK DRIVER TOLD ME THAT ONE CONSUMER WITH A SIMILAR PROBLEM LEAVES HIS KEY IN THE IGNITION, THINKING THAT IF THE CAR GETS STOLEN THAT WILL SOLVE THE PROBLEM. HE SAID THAT ANOTHER CONSUMER HAS A HAMMER IN HIS CAR WHICH HE USES TO TAP THE KEY BEFORE TURNING IT. I HAVE NO COMPLAINT WITH THE DEALER WHO PERFORMED ALL THREE REPAIRS AT NO CHARGE, BUT I BELIEVE THAT THE MANUFACTURER SHOULD HAVE SOME RESPONSIBILITY FOR THIS PROBLEM, BOTH TO ME AND MY DEALER. *NLM

Electrical System › Wiring
Filed Jun 13, 2003NJ

NHTSA 00-V-411-000 VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECK LID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN. *AK

Power Train › Automatic Transmission
Filed Jun 13, 200328,000 milesAL

MY BRAKES HAVE SQUEAKED AND CHIRPED EVER SINCE I HAVE OWNED THE CAR. I HAD PADS AND ROTORS REPLACED FOR THE FIRST TIME AT 28,000 MILES, AND AM FACING HAVING THE SAME WORK DONE AGAIN AT 48,000 MILES. MY AUTOMATIC TRANSMISSION FAILED AT 35,000 MILES, AND THE RECALLS HAVE KEPT ME AT THE SERVICE DEPARTMENT MORE HOURS THAN I CAN COUNT. *NLM

Engine and Engine Cooling › Engine
Filed Jun 13, 200390,000 milesNY

WHILE DRIVING VEHICLE BEGINS TO STALL. DEALER NOTIFIED. *AK

Electrical System › Ignition
Filed Jun 12, 200358,309 milesDC

AFTER RECALL REPAIRS WERE PERFORMED VEHICLE WOULD NOT START. DEALER STATED IT WAS NOT THEIR PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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