Page 33 of 74 · complaints 1,601–1,650 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition › Switch
Filed Mar 9, 200464,000 milesNJ

IGNITION SWITCH WILL NOT TURN. I CAN INSERT THE KEY INTO THE IGNITION, BUT THE LOCK WILL NOT TURN. THE ENTIRE IGINITION SWITCH HAD TO BE REPLACED AND RE-KEYED.

Electrical System › Wiring › Interior/Under Dash
Filed Mar 9, 2004NJ

SPEED CONTROL SWITCH FOR HEATING AND AIR CONDITIONING FAN BROKE AND NEEDED TO BE REPLACED.

Wheels
Filed Mar 9, 2004NJ

REAR WHEEL BEARING HAD TO BE REPLACED A SECOND TIME. THE FIRST TIME THIS WAS COVERED UNDER THE RECALL CAMPAGIN. AFTER THE FIRST REPLACEMENT UNDER THE RECALL, THE BEARING DEVELOPED THE SAME PROBLEMS AND HAD TO REPLACED A SECOND TIME. THE SECOND FIX WAS NOT COVERED UNDER THE RECALL, SINCE THE REPAIR WAS DONE ONCE BEFORE.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 9, 2004WI

ON SEVERAL OCCASIONS THE VEHICLE STALLED CAUSING LOSS OF POWER. (NAR) *PH FUEL PUMP REPLACED TWICE. *CB

Fuel System, Gasoline › Fuel Injection System
Filed Mar 8, 200415,000 milesOR

WHILE DRIVING VEHICLE SURGES FORWARD. DEALERSHIP HAS NOT HAD THE PARTS FOR 2 MONTHS TO PERFORM FUEL INJECTION RECALL 03V482000 REPAIRS. *AK

Engine and Engine Cooling › Engine
Filed Mar 8, 200473,000 milesCA

ENGINE STALLS AT DIFFERENT SPEEDS. TAKEN TO DEALER TWICE, LAST TIME NEW UPDATED FUEL PUMP PUT IN AS PER RECALL. STILL STALLS EVEN AFTER THAT.*AK

Fuel System, Gasoline › Delivery
Filed Mar 8, 200435,000 milesPA

CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL DELIVERY MODULE: DEALER CLAIMED THAT THE CONSUMER NEEDED TO PAY A DIAGNOSTIC FEE BEFORE THE RECALL WORK WAS DONE. THE RECALL NOTICE CLEARLY STATED THAT THE FUEL FILTER WAS TO BE REPLACED FREE OF CHARGE IF THE VEHICLE WAS EXPERIENCING CERTAIN SYMPTOMS. *AK

Suspension › Front › Wheel Bearing
Filed Mar 4, 2004OH

WHILE DRIVING A GRINDING NOISE WAS HEARD COMING FROM REAR WHEELS. THE DRIVER DROVE THE VEHICLE TO DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER BOTH SIDE OF THE WHEEL BEARING NEEDED REPLACING DUE TO WORN PARTS. A RECALL WAS ISSUED (NHTSA)01-I-017-000)REPLACEMENT OF THE REAR WHEEL BEARING. THE MECHANIC INFORMED THE CONSUMER THIS VEHICLE WAS NOT COVER UNDER A RECALL. PLEASE FILL IN ADDITIONAL INFORMATION.

Steering › Column
Filed Mar 4, 2004SC

KEY WOULDN'T FIT IN THE IGNITION ONE AFTERNOON. TRIED ANOTHER KEY, SAME RESULT. I HEAR IT IS SOMETHING IN THE STEERING LOCK CYLINDER, POSSIBLY A TUMBLER. CALLED FORD, AND THEY SAID THAT THERE IS NO RECALL ON THIS YET, BUT PROBABLY SOON. COST ABOUT $150 PLUS A TOWING CHARGE. RATS. *AK

Electrical System › Ignition › Switch
Filed Mar 3, 200432,406 milesFL

IT WAS HARD TO TURN THE KEY IN THE IGNITION SWITCH, AND THE CONSUMER WAS UNABLE TO START THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE ALSO HAD BRAKE PROBLEMS. *NM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 3, 200432,000 milesOH

CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL PUMP FAILURE. WHILE DRIVING AT ANY SPEED, THE CONSUMER FELT A HESITATION IN THE ENGINE, AND THEN VEHICLE STALLED. EVEN THOUGH THERE WAS A RECALL FOR THIS VEHICLE, THE MANUFACTURER WOULD NOT HONOR IT BECAUSE IT WAS A SALVAGED VEHICLE.*AK THE CONSUMER STATED THE COIL SPRINGS FAILED. UPDATED 05/11/09. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 2, 2004MS

THE CONSUMER RECEIVED A RECALL CONCERNING A FUEL DELIVERY PROBLEM FROM THE FORD MANUFACTURER, NHTSA RECALL 03V482000, FUEL PUMP. THE VEHICLE WAS TAKEN TO THE DEALER AND DEALER REFUSED TO HONOR THE RECALL UNLESS $75.00 WAS PAID UP FRONT TO PERFORM A DIAGNOSTIC TEST. *JB *LA

Electrical System › Ignition › Switch
Filed Mar 2, 200448,000 milesCA

KEYS DO NOT COME OUT OF IGNITION WHEN VEHICLE IS TURNED OFF. SHIFTER ALSO MOVES WHEN CAR IS SUPPOSED TO BE IN PARK. CAR WILL LOCK UP ON YOU BEFORE YOU CAN GET YOUR CHILDREN OUT FROM BACK DUE TO KEYS NOT COMING OUT OF IGNITION. WAS IN SHOP FOR REPAIR FOR MATTER WAS NOT REMEDIED. BROUGHT BACK FOR AN ESTIMATE FOR SECOND REPAIR AND WAS TOLD TO REPLACE SHIFTER ASSEMBLY. *AK

Suspension › Front › Springs › Coil Springs
Filed Mar 1, 200446,175 milesNY

HEARD A THUNKING NOISE DRIVING TO WORK LASTED A FEW SECONDS-DROVE TO NEARBY PARKING LOT AND PARKED THER TILL AFTER WORK--STARTED TO DRIVE OUT OF LOT AND DROVE APPX. 50 YDS AND HEARD IT AGAIN THIS TIME A PIECE OF METAL HIT THE GROUND-STOPPED AND UPON CHECKING FOUND A LARGE PIECE OF METAL RING -TOOK IT TO CAR DEALERSHIP AND THEY SAID IT WAS A SPRING -FORD HAS A CONSUMER COMPLAINT ON THE SPRINGS OF 2000 FOCUS AND THEY FIX SOME FOR NO CHARGE-MY VEHICLE WAS NOT ASSEMBLED IN THE RIGHT PLACE FOR IT TO BE COVERED-ALTHOUGH IT MET ALL CRITERIA (YEAR, MAKE AND PROBLEM). *AK

Suspension › Front › Springs › Coil Springs
Filed Mar 1, 200464,500 milesMN

FAIL OF FRONT COIL SPINGS AND SWAY BAR LINK.

Electrical System › Ignition › Switch
Filed Mar 1, 200449,209 milesIL

IGNITION SWITCH WOULD NOT OPERATE, LEAVING ME STRANDED. THERE WAS NO WAY TO REPAIR THE VEHICLE ON SITE, SO IT HAD TO BE TOWED TO A FORD DEALER. TOTAL COST TO REPAIR WAS $214.02 PLUS $45.50 FOR TOWING. *AK

Engine and Engine Cooling › Engine
Filed Feb 27, 200428,809 milesCT

TOOK MY 2000 FORD FOCUS TO DEALER FOR 30,000 MILE SERVICE, AND TO HAVE THEM FIX WHATEVER WAS CAUSING THE ENGINE LIGHT TO BLINK AND THE CAR TO IDLE ROUGHLY, AND TO FIX THE PROBLEM WITH THE CAR ENGINE TURNING OFF WHILE DRIVING. THE SERVICE WAS DONE AND THE FUEL FILTER "RECALL" WOULD FIX THE ENGINE PROBLEM. WAS TOLD THE COMPUTER DID NOT REGISTER AN ERROR CODE AND THAT THE ROUGH IDLEENGINE LIGHT PROBLEM WAS LIKELY FIXED AS A RESULT OF THE FUEL FILTER REPLACEMENT. THE NEXT MORNING, THE ENGINE LIGHT CAME ON AND STAYED ON AND THE CAR WAS STILL IDLING ROUGH. DROVE STRAIGHT TO THE DEALER AND WAS TOLD THAT MY CAR HAD EXCESSIVE CARBON IN THE CYLINDER HEAD AND THAT THE CYLINDER HEAD MIGHT NEED TO BE REPLACED. THEY WOULD TRY TO CLEAN THE CARBON, WHICH THEY DID AND BILLED ME $205. DON'T UNDERSTAND WHY SUCH A PROBLEM WASN'T NOTICED THE DAY BEFORE WHEN I SPENT OVER $500. THE PROBLEM IS THAT THIS CAR HAS LESS THAN 30,000 MILES ON IT AND IT MAKES NO SENSE THAT NOT ONLY DO I POSSIBLY FACE HAVING AN EXPENSIVE CYLINDER HEAD REPAIR, BUT I HAVE ALREADY REPLACED THE FRONT PADS AND ROTORS (AT 25,000 MILES) AND HAVE HAD NUMEROUS RECALLS. I HAVE CONSISTENTLY FOLLOWED THE SCHEDULED MAINTENANCE PLAN AND AM CONCERNED THAT NOT ONLY IS THIS CAR DEFECTIVE, BUT THAT IT IS UNSAFE. WHAT ARE MY OPTIONS AND WHAT CAN BE DONE TO ENSURE FOCUS OWNERS THAT THE CAR IS SAFE? IS THERE SOME WAY TO MAKE THIS CAR RELIABLE? IT HAS SOME REALLY GREAT FEATURES (LIKE THE INTERIOR ROOMINESS), BUT IT IS PROVING TO BE A MAJOR DISAP

Electrical System › Ignition
Filed Feb 27, 2004OK

WHEN THE KEYS ARE OUT OF THE IGNITION DRIVER IS ABLE TO SHIFT GEARS. SOMETIMES THE KEY GETS STUCK IN THE IGNITION. *AK

Engine and Engine CoolingFire
Filed Feb 26, 200483,000 milesTX

WHILE DRIVING CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. CONSUMER PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED THAT ENGINE WAS ON FIRE. CONSUMER WAS UNABLE TO PUT OUT THE FLAMES. *AK CONSUMER WAS DRIVING AT 25 MPH WHEN SMOKE WAS NOTICED. *LA

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 25, 2004KY

WHILE DRIVING VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE FUEL PUMP DUE TO A DEFECTIVE PART. A WEEK LATER, CONSUMER RECEIVED A RECALL NOTICE FOR THE REPLACEMENT OF THE FUEL PUMP. DOWNTOWN FORD, 809 SOUTH FIFTH STREET, LOUISVILLE, KY 40203 . 502-584-9731. SERVICE MANAGER KEVIN WHEAT. *AK

Engine and Engine Cooling
Filed Feb 25, 2004WV

FORD AS A TSB ON A PROBLEM THAT I AM HAVING WITH MY TSB. I JUST FOUND OUT THAT ON MY FOCUS THE VALVES ARE STICKING IN THE GUIDES ON THE CYLINDER HEAD AND IT NEEDS TO BE REPLACED. FORD HAS ADMITTED TO ME AND THE CAR DEALERSHIP WHERE I PURCHASED THE CAR THAT THIS IS A DEFAULT ON THEIR PART BUT THEY REFUSE TO BE OF ANY ASSISTANCE TO ME. THERE IS MUCH MORE TO THIS STORY AND I AM DESPARATELY SEEKING ASSISTANCE FROM SOMEONE TO GUIDE ME AS TO WHAT TO DO NEXT. WHEN I SPOKE TO THE CUSTOMER SERVICE DEPARTMENT AT FORD THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND EVENTUALLY HUNG UP ON ME.*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Feb 24, 200443,000 milesOH

THE FACTORY POWER ENTRY REMOTE FAILED TO OPEN THE DOORS AND THE TRUNK. THE BATTERIES HAVE BEEN CHANGED BUT THE PROBLEM STILL EXIST. THE DEALERSHIP FEELS THAT THE PROBLEM IS DUE TO A FAILURE IN THE FUSE. THE DEALERSHIP WAS UNABLE TO LOCATE THE FUSE. THE FUSE SHOULD BE LOCATED BEHIND THE MAIN FUSE IN THE VEHICLE PER THE OWNER'S MANUAL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR

Fuel System, Other › Delivery › Fuel Pump
Filed Feb 24, 200455,000 milesNJ

CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING FUEL DELIVERY PROBLEM. DEALER INDICATED THEY WILL REPLACE THE FUEL PUMP AT NO COST. ALSO, FILTER NEEDS TO REPLACED. IT WILL COST $75.00 TO REPLACE IT. *AK *MR

Electrical System › Ignition › Switch
Filed Feb 24, 200468,000 milesWI

FORD FOCUS IGNITION LOCK. THREE TIMES IN THE PAST SIX MONTHS THE IGNITION LOCK HAS JAMMED ON OUR 3 YR. OLD FOCUS WITH 60,000 PLUS MILES. THE LAST TIME WAS DAY BEFORE YESTERDAY. EVENTUALLY WE HAVE ALWAYS MANAGED TO START THE CAR, BUT ONLY AFTER MANY, MANY MINUTES. ONCE MY WIFE WOULD HAVE BEEN STRANDED AT WORK ALONE AFTER AN EVENING SHIFT, AND ONCE WE WOULD HAVE HAD TO HAVE OUR SON DRIVE 150 MILES TO GET US. OBVIOUSLY THERE ARE CIRCUMSTANCES WHERE BEING STRANDED WOULD BE DANGEROUS AS WELL AS EXTREMELY INCONVENIENT. WE ARE NOW HAVING THE IGNITION LOCK REPLACED AT A COST OF WELL OVER $200. FROM LOOKING AT THE INTERNET, IT IS OBVIOUS THAT THIS IS A KNOWN PROBLEM. WE FEEL THAT FORD SHOULD BE REQUIRED TO CORRECT IT.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 24, 200435,000 milesMD

THERE WAS A SHORT IN ONE OF THE LOCKS ON MY 2000 FORD FOCUS. THIS CAUSED THE PASSENGER SIDE DOOR TO BE UNABLE TO BE OPENED EITHER MANUALLY OR ELECTRICALLY, FROM THE INSIDE OR THE OUTSIDE. THIS SEEMS TO BE A COMMON PROBLEM IN THE FOCUS, AND HAS THE POTENTIAL TO RESULT IN BEING TRAPPED IN THE CAR IN A DANGEROUS SITUATION. THE MANUAL LOCKS SHOULD AT LEAST BE ABLE TO OVERRIDE THE ELECTRICAL ONES, SO THAT THE DOORS COULD BE OPENED IN CASE OF A SHORT. *AK

Electrical System › Ignition
Filed Feb 23, 2004UT

VEHICLE IS IN THE SHOP AFTER RECENTLY BEING PURCHASED FOR IGNITION REPAIRS. *LA *MR

Engine and Engine Cooling
Filed Feb 23, 200461,136 milesPA

THE "MALFUNCTION INDICATOR LIGHTS" FAILED TO WORK AFTER THE OIL CAP WAS FORGOTTEN TO BE REPLACED. THE CAR WAS DRIVEN (NOT KNOWING THE OIL CAP WAS NOT SECURE) AND NO SIGNS OR WARNING SIGNALS (MALFUNCTION INDICATOR LIGHTS) WERE DISPLAYED ON THE DASHBOARD THAT WOULD DENOTE SOME TYPE OF CAUTION/MALFUNCTION. THE CAR HAD SMOKE BILLOWING OUT FROM UNDER THE HOOD AND THE INTERIOR FILLED W/SMOKE. THE CAR THEN BEGAN TO BUCK AND BLUE SMOKE WAS BLOWING OUT OF THE EXHAUST PIPE AFTER ADDING OIL, AND AGAIN, NO MALFUNCTION SIGNALS WERE HIGHLIGHTED ON THE DASHBOARD.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Feb 23, 200450,000 milesNJ

WHILE DRIVING 30 MPH VEHICLE STALLED , CAUSING LOSS OF STEERING AND BRAKES. *AK

Engine and Engine Cooling › Engine
Filed Feb 23, 200429,534 milesTX

(2000-FORD FOCUS ZTS - 29,536 MILES) IN ADDITION TO A PRIOR INCIDENT WHEN MY CAR STALLED ON HIGHWAY 635 WHEN I WAS GOING APPROX. 60 MPH IN THE CENTER LANE, IT HAS STALLED "TWICE" TODAY WITHIN JUST 1 HOUR DURING MY LUNCH BREAK! IN ALL INCIDENTS THE CAR LOST ALL POWER AND THE ENGINE STOPPED WITHOUT ANY PRIOR WARNING WHATSOEVER. IN BOTH OCCURENCES, I WAS DRIVING AT THE POSTED SPEED LIMIT AND WAS NEITHER ACCELERATING NOR DECELERATING WHEN ALL OF A SUDDEN, THE RADIO WENT OUT, WARNING LIGHTS CAME ON AND THE ENGINE DIED. I WAS STUCK IN THE EXTREME LEFT LANE OF 'US 75' AND NARROWLY MISSED BEING HIT BY MULTIPLE VEHICLES. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 23, 200436,200 milesWA

FORD IS AWARE OF THE FAULTY FUEL PUMP AND COULD CAUSE VEHICLE TO STALL. CONSUMER EXPERIENCED STALLING SEVERAL TIMES AND IT DID NOT ALWAYS IMMEDIATELY START AGAIN. WHICH LED TO FUEL FILTER REPLACEMENT. *LA THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE FUEL PUMP, HOWEVER WHEN HE ARRIVED AT THE DEALERSHIP, HE WAS TOLD THERE WAS A $100.00 DIAGNOSTIC CHARGE. THE CONSUMER HAD THE FUEL PUMP REPLACED PREVIOUSLY AND BELIEVED IT WAS JUST REPLACED WITH ANOTHER FAULTY FUEL PUMP. *JB

Electrical System › Ignition › Switch
Filed Feb 21, 2004TX

MY 2000 FORD FOCUS WILL NOT PERMIT ME TO TURN THE KEY IN THE IGNITION. THIS PROBLEM OCCURS FREQUENTLY ON THE 2000 AND 2001 FOCUS, AS NOTED AT: HTTP://WWW.AUTOWHIZ.COM/NETSCAPE/BOARDS/SHOWMESSAGES.PHP?ID=1275. SINCE THESE CARS ARE WIDELY PURCHASED FOR YOUNG ADULTS TO USE, FORD SHOULD RECALL AND REPLACE THESE CYLINDERS. *JB

Electrical System › Ignition › Switch
Filed Feb 20, 200491,000 milesCA

CONSUMER STATED IGNITION SWITCH WAS DEFECTIVE. CONSUMER INDICATED THAT THE PREVIOUS OWNER HAD THE IGNITION SWITCH REPLACED ONCE. WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED NOTHING HAPPENED. *AK

Electrical System
Filed Feb 19, 200460,000 milesPA

BATTERY CABLE SHORTED OUT. ALSO, THERE WERE SOME BROKEN WIRES IN THE ELECTRICAL SYSTEM. RECALLS WERE ISSUED FOR BOTH OF THESE FAILURES. *AK THE MANUFACTURER INDICATED THT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALLS DUE TO VIN. THE THROTTLE BODY CABLE MALFUNTIONED. *NM

Suspension › Front › Wheel Bearing
Filed Feb 19, 200445,000 milesTN

WHILE DRIVING A NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE DUE TO WORN OUT WHEEL BEARINGS. *AK THE REAR WHEEL BEARING WERE RECALLED AND REPLACED PRIOR TO THIS INCIDENT. *NM

Electrical System › Ignition › Switch
Filed Feb 19, 200460,140 milesOH

IGNITION SWITCH OVERHEATED AND MALFUNCTIONED. *AK *MR

Vehicle Speed Control
Filed Feb 19, 2004IL

WHILE DRIVING AT MODERATE SPEED VEHICLE EXPERIENCED UNWANTED ACCELERATION, TOOK THE VEHICLE TO A REPAIR SHOP, AND THEY REPLACED THE IDLE SPEED CONTROL SENSOR. THE VEHICLE WAS STILL EXPERIENCING UNWANTED ACCELERATION. THE CONSUMER RECEIVED A RECALL NOTICE FOR THE FUEL PUMP THAT A DEALERSHIP DECLINED TO REPAIR UNLESS THE PROBLEM RECURRED. *AK *NM

Engine and Engine CoolingFire
Filed Feb 19, 2004CA

WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE WHEN SHE NOTICED STEAM COMING FROM UNDER THE HOOD. THE DRIVER LIFTED THE HOOD AND SAW STEAM AND SMOKE COMING FROM THE BATTERY COMPARTMENT. THE VEHICLE CAUGHT ON FIRE AND WAS TOWED BY THE INSURANCE COMPANY. *NM

Steering › Steering Wheel/Handle Bar
Filed Feb 19, 200430,488 milesFL

IGNITION DOESN'T WORK, STEERING WHEEL LOCKS AND IGNITION CYLINDER OCCASIONALLY COMES OUT. ALSO WHILE DRIVING, THE STEERING WHEEL FELL OFF. *LA THE VEHICLE OVERHEATED WHEN THE AIR CONDITION WAS TURNED ON, THE DEALER REPLACED A PINCHED WIRE BEHIND THE DASH, THE AIR CONDITION WAS NOT COOL ENOUGH, THE EVAPORATOR CORE HAD A LEAK. *JB

Steering
Filed Feb 17, 200466,992 milesGA

I HAVE A 2000 FORD FOCUS AND MY STEERING COLUMN LOCKED UP IN DECEMBER OF 2002. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE IGNITION. I HAVE BEEN HAVING ON AND OFF PROBLEMS WITH MY STEERING WHEEL LOCKING AND THE KEY NOT TURNING TO UNLOCK IT. LUCKILY BEFORE FEBRUARY 16, 2004 I WAS ABLE TO KEEP TRYING AND FINALLY UNLOCK IT. IT IS NOW LOCKED AGAIN AND THE SAME FORD DEALERSHIP IS SAYING THAT I WILL HAVE TO PAY AGAIN TO GET IT FIXED AND THAT THE PART WAS HAD A WARRANTY OF 12 MONTHS OR 12000 MILES. MY PARENTS HAVE A 1988 FORD ESCORT GT MY FATHER HAS A 1994 FORD MUSTANG GT AND MY MOTHER HAS A 1997 ACURA AND HAVEN'T HAD ANY PROBLEMS WITH THE STEERING LOCKING UP. I BELIEVE THAT SOMETHING IS DEFECTIVE IN THE 2000 FORD FOCUS CAUSING THE LOCK UP AND THAT FORD SHOULD HAVE A RECALL ON THIS BECAUSE I SHOULDN'T HAVE TO REPLACE THE IGNITION EVERY YEAR. *JB

Fuel System, Gasoline
Filed Feb 17, 2004AZ

SHORTLY AFTER PURCHASE, VEHICLE STARTED STALLING. VEHICLE STALLS OUT DUE TO EXCESSIVE FUEL. *PH *MR

Fuel System, Other › Delivery › Fuel Pump
Filed Feb 16, 2004PA

THE FUEL PUMP FAILED WHILE GOING UPHILL WHILE LOW ON GAS. I ADDED 2 GALLONS OF GAS AND THIS MADE IT 1/4 TANK, BUT IT FAILED TO START. I COASTED TO A REPAIR SHOP AND CALLED EAST HILLS FORD AND WAS TOLD THAT THEY DID NOT HAVE A FUEL PUMP IN STOCK. THE REPAIR SHOP FOUND ONE AND I HAD THE CAR REPAIRED .*AK

Electrical System › Ignition
Filed Feb 16, 200426,000 milesNE

JUNE 2003 & FEBRUARY 2004: IGNITION KEY WOULD NOT TURN IGNITION CYLINDER NOR WOULD THE STEERING WHEEL UNLOCK. FORD DEALER STATED THEY HAVE CONTACTED THE MANUFACTURER NUMEROUS TIMES DUE TO THIS PROBLEM OCCURING ALOT AND THE DEALER STATED THAT THE MANUFACTURER WAS NOT CONCERNED AND WOULD NOT BE DOING ANYTHING ABOUT THIS. DEALERSHIP IS STANDING BEHIND INITIAL REPAIR IN 2003 AS STARTING DATE OF 1 YEAR WARRANTY EVEN THOUGH THEY DO ACKNOWLEDGE THAT THE SAME THING HAPPENED AGAIN IN 2004. IF THIS PROBLEM OCCURS AGAIN OUTSIDE OF THE 1 YEAR WARRANTY WITH THE INITIAL FIX, WE WILL HAVE TO PAY FOR IT AGAIN. WE FEEL THIS NEEDS TO BE ADDRESSED AND SOME ACTION TAKEN.

Electrical System › Ignition › Switch
Filed Feb 16, 200430,000 milesCA

IGNITION SWITCH LOCKS UP & WON'T TURN. SEE MANY MORE COMPLAINTS ON IDENTICAL ISSUE WITH 2000 FORD FOCUS AT WW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1275. WE ALL CAN'T BE CRAZY AND WE'RE ALL GOING BROKE OVER THE SAME PROBLEM? SHOULDN'T FORD TAKE CARE OF THEIR OWN DEFAULTS? HELP?*AK

Service Brakes, HydraulicCrash
Filed Feb 13, 200486,000 milesCA

CONSUMER COMPLAINED ABOUT BRAKE FAILURE. WHILE DRIVING ON THE FREEWAY CONSUMER PUT FOOT ON THE BRAKES TO SLOW DOWN, BUT THE VEHICLE DID NOT STOP. CONSUMER LIFTED FOOT, THEN TOUCHED THE BRAKES AGAIN, AND VEHICLE DID NOT STOP. AFTER BEING ABLE TO STOP CONSUMER GOT OFF THE FREEWAY AND TRAVELED ON A MAIN STREET, AND VEHICLE WAS DOING THE SAME THING. WHILE ON THE WAY TO THE DEALER CONSUMER ATTEMPTED TO STOP AT A TRAFFIC LIGHT, BUT COULD NOT STOP, VEHICLE KEPT GOING AND WENT THROUGH A RED LIGHT, RESULTING IN A BROAD SIDE COLLISION. THERE WERE NO INJURIES. *AK CONSUMER RECEIVED INFORMATION FROM INSURANCE SAYING THAT THERE WAS RECALL IN REGARDS TO THE POWER FAILURE OF VEHICLE. CONSUMER CALLED FORD MOTOR COMPANY TO CHECK VEHICLE BUT THEY REFUSED. *LA

Electrical System › Ignition
Filed Feb 13, 2004TX

WHILE DRIVING VEHICLE STALLED. DRIVER WAS ABLE TO RESTART VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 12, 200436,800 milesWA

RECAL 03V482000 CONCERNING STALLING. DEALER PERFORMED THE RECALL REPAIRS ON 2/04/2004. BEFORE THE REPAIRS VEHICLE STALLED ONLY AT A COMPLETE STOP. AFTER THE REPAIRS VEHICLE STALLED AT LEAST THREE TIMES A DAY. DRIVER HAD TO WAIT FOR THE VEHICLE TO STOP ON ITS' OWN. SHIFTED INTO PARK, AND RESTART THE VEHICLE. FUEL TANK WAS FULL WHEN VEHICLE STALLED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 12, 2004NJ

CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING A FUEL DELIVERY PROBLEM. CONSUMER TOOK VEHICLE TO DEALER, AND THEY HONORED THE RECALL. LEFT THE VEHICLE AT 9:00 AM, AND AT 10.00 AM CONSUMER PICKED UP THE VEHICLE. FIVE MINUTES LATER, THE VEHICLE STALLED. CONSUMER TOOK BACK THE VEHICLE TO THE DEALER, THE FLOOR MANAGER INDICATED NOTHING THEY COULD DO. *AK

Electrical System › Ignition › Switch
Filed Feb 12, 200452,000 milesMO

WHILE VACATIONING IN MICHIGAN, I FOUND MY SELF LOCKED OUT OF THE CAR. MY KEY WOULDN'T EVEN GO INTO THE IGNITION. I TRIED AND TRIED THEN CALLED THE NEAREST FORD DEALERSHIP. THEY SAID I COULD HAVE IT TOWED TO THEIR FACILITY AND THEY MAY GET TO IT TOMORROW . I'M ON VACATION! THEY ADVISED ME TO GET A LOCKSMITH TO FIX IT. SO I CALLED SOMEONE FROM THE PHONE BOOK. HE CAME AND BROKE APART MY IGNITION AND GAVE ME A KEY. NOW MY IGNITION IS LOOSE AND THE KEY ONLY GOES IN PART WAY. THE KEY WON'T UNLOCK THE DRIVERS DOOR...IT JUST KEEPS RELOCKING IT AS FAST AS I UNLOCK IT. WHICH BRINGS ME TO MY OTHER COMPLAINT....I HAD THE DEALER REPLACE THE DOOR-LOCK SWITCH TWICE BECAUSE IT WOULD LOCK/UNLOCK SEVERAL TIMES IN A ROW WHEN I STARTED THE CAR. IT STILL DOES IT.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 12, 2004NJ

MULTIPLE PROBLEMS WITH 2000 FORD FOCUS. (NAR) *PH *CB

Fuel System, OtherFire
Filed Feb 11, 200462,000 milesKY

2000 FORD FOCUS CAUGHT FIRE DUE TO MANUFACTURING DEFECT. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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