FORD FOCUS 2000 IGNITION LOCKS FOR THE 15TH TIME. I WENT TO DEALER AND THEY CHARGED ME $450 TO FIX MY WELL KNOWN PROBLEM. PEOPLE FROM THE DEALER TOLD ME THAT IT IS COMMON THAT PEOPLE BRING THEIR FORD FOCUS TO REPAIR THE IGNITION. I WOULD NOT RECOMEND BUYING CAR FROM FORD. I HAD A FORD ESCORT ONCE THAT I HAD TO REPLACE THE COMPUTER BECAUSE I WENT ON REVERSE FOR MORE THAN 150 YARDS. IT SEEMS LIKE I NEVER LEARN.*AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
IGNITION LOCK CYLANDER JAMMED, INSERTED KEY, CANNOT TURN KEY. HAD TO REPLACE LOCK CYLANDER. THIS IS THE SECOND SUCH INCIDENT IN SIX MONTHS.*AK
AIRBAG WARNING LIGHT HAS BEEN ILLUMANITED FOR A MONTH. NOT UNDER EXTENDED WARRANTY WILL COST NEARLY $100.TO JUST LOOK AT. OTHER COMPLIANTS TO THE NHTSB IGNORED.*AK
OTHER THAN THE RECALLS AND THE BRAKES SQUEAKING CONSTANTLY, EVERYTHING WAS FINE WITH MY 2000 FOCUS UP UNTIL 1 MONTH AFTER THE WARRANTY EXPIRED. ALMOST ONE MONTH TO THE DAY, THE INSTRUMENT CLUSTER STOPPED WORKING. FORD WOULD REPLACE IT AT A COST OF AT LEAST $500, SO I REPLACED IT MYSELF BY ORDERING A PART ON LINE FOR A TOTAL OF $45. A COUPLE OF MONTHS LATER, THE IGNITION CYLINDER WOULD NOT ALLOW THE KEY TO FIT ALL THE WAY IN AND AS A RESULT THE CAR WAS NOT ABLE TO START, RESULTING IN A COST OF AROUND $300 TO REPLACE. I AM BEGINNING TO SEE THE STALLING PROBLEM FROM THE FAULTY FUEL PUMP. NOW MY AUTOMATIC DOOR LOCKS AND TRUNK RELEASE JUST STOPPED WORKING AND THE CAR IS MAKING A VERY ODD GRINDING NOISE WHEN YOU TURN. IT WOULD BE ONE THING IF I WAS THE ONLY ONE WITH THESE PROBLEMS, BUT THE FACTS ARE OUT THERE AND MANY, MANY, MANY PEOPLE ARE ALL HAVING THE EXACT SAME PROBLEMS! I HAVE WRITTEN TO FORD MAIN OFFICES AND MY LOCAL FORD DEALERSHIP SERVERAL TIMES ON THESE MATTERS AND I HAVE NEVER HEARD ANYTHING BACK. I HONESTLY AM NEVER BUYING A FORD VEHICLE AGAIN.*AK
UPON INSPECTION OF THE FUEL INJECTION BY THE DEALERSHIP CONSUMER WAS INFORMED THAT THE PART DIDN'T NEED REPLACEMENT, BUT IF ANY OF THE SYMPTOMS OCCURRED AGAIN, TO BRING THE VEHICLE IN IMMEDIATELY AND THE PART WILL BE REPLACED. CURRENTLY, THE SYMPTOMS REAPPEARED, BUT DEALERSHIP WAS NOT ABLE TO PERFORM RECALL REPAIRS BECAUSE THE PART WAS NOT AVAILABLE.*AK
AFTER PARKING CONSUMER RETURNED AND ATTEMPTED TO START THE VEHICLE, BUT IT DID NOT START. CONSUMER SMELLED FUEL ODORS INSIDE THE VEHICLE. CONSUMER LEFT THE VEHICLE TO DISCOVER A POOL OF GAS UNDER THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE FUEL LINE DETACHED FROM THE FUEL TANK. *AK CONNECTION OF FUEL LINE TO THE FUEL TANK AND FUEL LINE CLIP WAS REPAIRED BY SERVICE DEALERSHIP. VEHICLE WAS ALSO TESTED BY DEALER. *LA
CONSUMER RECEIVED A RECALL NOTICE FOR STALLING. *AK
I RECEIVED A NOTICE OF A RECALL ON MY 2000 FORD FOCUS CONCERNING THE DEFECTIVE FUEL PUMP DESIGN. THE NOTICE RECOMMENDED WAITING UNTIL THE NEW DESIGN WAS AVAILABLE IN JANUARY 2004 BEFORE TAKING THE VEHICLE TO THE DEALER.THE VEHICLE WAS NOT SHOWING ANY SYMPTOMS AT THIS POINT BUT DID SO SHORTLY AFTERWARD.SHORTLY BEFORE GETTING A SCHEDULE TO TAKE IT IN,THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE DEALER REPLACED THE RECALL FUEL PUMP SYSTEM BUT FOUND THE ENGINE LIGHT WAS ON BECAUSE OF A STICKING EXHAUST VALVE ON ONE SIDE OF THE ENGINE WHICH WOULD HAVE TO BE REPLACED AT A COST OF $1900.THIS WAS IN ADDITION TO A $100 DIAGNOSTIC FEE.THE CONDITION WAS DESCRIBED AS NOT LIKELY TO CAUSE STALLING OR FURTHUR DAMAGE IF THE VEHICLE WAS DRIVEN. I TOOK THE CAR TO THE DEALER WHERE THE CAR WAS PURCHASED. PRIOR TO ARRIVING AT THE 2ND DEALER'S SHOP THE CHECK ENGINE LIGHT WAS NO LONGER ON.THE DIAGNOSIS WAS SIMILAR AND THE COST WAS PUT AT $2100 PLUS AN $85 DIAGNOSTIC FEE.AFTER REQUESTING AN EXPLANATION OF WHY THIS DAMAGE WOULD OCCUR ON A CAR WITH JUST 28K MILES AND ONLY AFTER THE FUEL PUMP SYMPTOMS STARTED,THE REPAIR COST WAS REDUCED TO $600. BECAUSE THE CAR WAS PURCHASED A LITTLE OVER 3 YEARS AGO THE 36,000 MILES ENGINE WARRANTY DID NOT APPLY.THE CAR WAS RUNNING FINE AND APPEARED TO HAVE NO PROBLEMS UNTIL THE FUEL PUMP MALFUNCTIONED AS FORD EXPECTED. I AM CERTAIN THIS CAUSED THE ENGINE DAMAGE. I WILL ALSO FILE A COMPLAINT WITH FORD .
FORD FOCUS ZX3 2000, KEY WILL NOT GO INTO IGNITION MORE THAN 1 - 2 INCHES AND WILL NOT TURN. STEERING WHEEL IS LOCKED.
I WAS UNABLE TO INSERT THE KEY INTO THE IGNITION AND THEREFORE UNABLE TO START THE VEHICLE. NEITHER OF THE TWO KEY I HAD WOULD WORK. ACCORDING TO MY LIMITED WEB RESEARCH, THIS IS NOT AN UNCOMMON OCCURRENCE FOR FORD FOCUS OWNERS. UNFORTUNATELY, NO RECALL CURRENTLY ADDRESSES THIS EXCEPTIONALLY INCONVENIENT $400-$500 REPAIR.
IGNITION SWITCH FAILED. KEY WOULD ONLY ADVANCE HALFWAY. FINALLY ABLE TO INSERT KEY, BUT COULD NOT TURN TO UNLOCK STEERING COLUMN.*AK
WHILE DRIVING 20-25 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE ENGINE. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED IT WAS AN ENGINE PROBLEM. BUT, THERE WAS NO RECALL. *AK
THE DEALER CHARGED THE CONSUMER $80.00 FOR A DIAGNOSTIC TEST BEFORE THEY WOULD PERFORM THE RECALL. RECALL 03V482000 RELATED TO FUEL FILTER CONTAMINATION. *NM
THE KEY WOULD NOT TURN AFTER PULLING IT OUT OF IGNITION. IT WAS BELOW ZERO THAT DAY. IT WAS NIGHT TIME AND I WAS STRANDED SEVERAL MILES FROM MY HOME. I CALLED HOME TO HAVE THE SPARE SENT ALONG WITH A RIDE AND THE SPARE WOULD NOT WORK EITHER. I HAD TO LEAVE MY CAR WHERE IT WAS FOR 2 DAYS UNTIL I COULD PAY A LOCKSMITH TO PUT IN A NEW IGNITION SWITCH (KEYED AND INSTALLED). *JB
THE OWNER COULD NOT UNLOCK THE FRONT PASSENGER SIDE OR REAR DRIVER SIDE DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER WAS NOTIFIED. *NM
IGNITION SWITCH FAILURE. *JB
FRONT BRAKE AND ROTOR REPLACEMENT AT 25,000 MILE SERVICE, NO WARRANTY COVERAGE. *JB
I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. I TRIED SEVERAL TIMES AND IT WOULD NOT TURN. I READ ON A FORD FOCUS FORUM ONLINE THAT SEVERAL OTHER FOCUS OWNERS HAVE EXPERIENCED THIS SAME PROBLEM AND ONE TOW TRUCK DRIVER HIT THE KEY IN THE IGNITION TO GET IT STARTED. I HAD TO RESULT TO DOING THE SAME AND IT WORKED. THE OTHER PROBLEM NOW IS THAT MY KEY IS NOW STUCK IN THE IGNITION AND WILL NOT COME OUT. THE DEALER WANTS TO CHARGE $380+ AND THIS IS OUTRAGEOUS! THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS IGNITION LOCK PROBLEM. MY CONCERN IS THAT THIS PROBLEM COULD HAVE HAPPENED ANYWHERE. THANK GOODNESS IT HAPPENED AT HOME CLOSE TO INTERNET RESOURCES. OTHERWISE, I WOULD HAVE BEEN STRANDED SOMEWHERE WITH 3 YOUNG CHILDREN AND NO MEANS OF STARTING MY CAR.*AK
I PLACED MY KEY IN THE IGNITION AND IT WOULD NOT TURN TO THE START POSITION.*AK
THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH, HOWEVER THE VEHICLES FRONTAL AIR BAG DID NOT DEPLOY. *NM
THE CONSUMER REQUESTED A REFUND FOR A REPLACEMENT OF THE FUEL PUMP. *LA WHILE DRIVING, THE VEHICLE DIED AND THE BATTERY, ENGINE, AND OIL LIGHT WAS PRESENT. *SC *JB
WHEN DEPRESSING THE BRAKE PEDAL CONSUMER HEARD A GRINDING NOISE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. CONSUMER TOOK VEHICLE TO THE DEALER TO BE INSPECTED, AND MECHANIC DETERMINED THAT FRONT ROTORS WERE WEARING OUT. *AK
IGNITION SWITCH LOCKED WITHOUT WARNING. *AK
AFTER RECEIVING A RECALL NOTICE ON MY 2000 FORD FOCUS, I TOOK THE CAR TO MY LOCAL DEALERSHIP (UNIVERSITY FORD) TO HAVE SERVICE DONE, AND ALSO TO INQUIRE ABOUT HAVING THE FUEL PUMP REPLACED. I TOLD THE DEALERSHIP THAT ON MORE THAN ONE OCCASION MY CAR HAS DEMONSTRATED THE SYMPTOMS INDICATED IN THE LETTER I RECEIVED FROM FORD, AND THAT I WOULD LIKE TO SCHEDULE A TIME TO HAVE THIS PART REPLACED. UPON SPEAKING WITH THE SERVICE ADVISOR I WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE SYMPTOMS OF THE RECALL, AND THEREFORE THEY WOULD NOT REPLACE THE FUEL PUMP. AFTER PLAYING PHONE TAG WITH THE SERVICE MANAGER FOR ABOUT A WEEK, I FINALLY SPOKE WITH HIM TONIGHT, AND WAS TOLD THE SAME THING, THAT THEY WOULD NOT REPLACE THE FUEL PUMP WITHOUT BEING ABLE TO VALIDATE MY CLAIM, EVEN THOUGH I HAD ALREADY SPOKEN WITH FORD MOTOR COMPANY'S CUSTOMER RELATIONSHIP CENTER, WHERE I WAS TOLD THAT THIS SERVICE SHOULD BE DONE WITHOUT ANY FURTHER DIAGNOSTICS. *AK
ON AN EXTREMELY COLD DAY I WAS UNABLE TO TURN THE KEY IN THE IGNITION OF MY 2000 FORD FOCUS ZTS. I HAD TO CONTACT ROADSIDE ASSISTANCE AND WAIT FOR A TOW TRUCK TO BRING MY VEHICLE TO THE DEALER. THE DEALER IN TURN REPLACED THE FAULTY IGNITION LOCK CYLINDER.*AK
THE "SECURIKEY" IGNITION CYLINDER IS SUBJECT TO REPEATED FAILURES. INITIALLY THE IGNITION WILL NOT TURN UNTIL THE STEERING WHEEL IS "WIGGLED." THEN AFTER A TIME, THE UNIT FAILS COMPLETELY. THIS DOES POSE A PROBLEM WHEN ATTEMPTING TO RESTART THE VEHICLE AFTER A "PANIC STOP," WHERE THE ENGINE STALL/STOPS. ESPECIALLY UN-NERVING IN TRAFFICE. 1ST FAILURE 9/30/2001 AT 18,990 MILES. LOCK CYLINDER WAS REPLACED. 2ND COMPLETE FAILURE 1/9/2004 AT 49,400 MILES. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME PROBLEMS AND I AM RETURNING IT TO THE FORD SERVICE SHOP FOR ANOTHER REPAIR. THE MANAGER OF THE SAME SHOP STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL YEAR, 2000 FORD FOCUS, BUT THAT ONE REPLACEMENT USUALLY FIXES THE PROBLEM. I SUSPECT THERE ARE NO RETURN VISITS SINCE THE PRUDENT CONSUMER WOULD PROBABLY DUMP THE VEHICLE IN FAVOR OF A MORE RELIABLE AUTO.*AK
I BOUGHT MY FOCUS IN 2000. SINCE THEN I HAVE SUFFERED 2 BLOWOUTS THAT NEITHER FORD OR FIRESTONE WOULD FIX. I'VE HAD BRAKE PADS REPLACED ONCE AND NOW HAVE TO HAVE BRAKEPADS AND ROTOR REPLACED. SOMETIMES THE KEY WON'T TURN THE IGNITION. AND OF COURSE THIS MORNING (ONE OF THE COLDEST DAYS WE'VE HAD) SOMETHING HAS GONE WRONG WITH THE HEATER. *AK
IGNITION LOCK HAS BROKEN TWICE, STRANDING ME AND REQUIRING A TOW TO THE DEALER AND OVER $300 IN REPAIR COSTS.A SEARCH OF THE WEB SHOWS THAT THIS IS A VERY COMMON FAILURE ON 2000 AND 2001 FORD FOCUS.*AK
TIMING BELT BROKE DUE TO DEFECTIVE BELT TENSIONER BEARING, CAUSING ENGINE TO STOP, VEHICLE HAD TO BE TOWED AND TIMING BELT AND BELT TENSIONER ASSEMBLY WERE REPLACED. INCIDENT OCCURRED AT 39,324 MILES. *JB
WITHOUT ANY WARNING, THE ENGINE STALLED WHILE BEING DRIVEN 15 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THE MECHANIC INDICATED THE TIMING BELT WAS BROKE. PLEASE PROVIDE FURTHER INFORMATION. *JB
I CAN NO LONGER DEFEND THE FORD MOTOR COMPANY FROM THE MONIKER "FIX OR REPAIR DAILY" CROWD. I AM THE UNHAPPY OWNER OF A 2000 FOCUS WHO WILL NO LONGER CHAMPION THE FORD BRAND. I COMMUTE APPROXIMATELY 130 MILES DAILY - MOSTLY HIGHWAY AND HAVE HAD MULTIPLE "NEAR MISSES" DUE TO THE FUEL PUMP FAILURE. I HAD THE FUEL PUMP REPLACED BEFORE THE "SILENT" RECALL AND AM NOW AGAIN EXPERIENCING THE SAME SYMPTOMS AT HIGHWAY SPEED THAT FORD WILLFULLY KNOWS ARE DANGEROUS TO THE MOTORING PUBLIC. MY LOCAL DEALER - DON SEELYE FORD OF KALAMAZOO, MI HAS NO SYMPATHY - IS ONLY WILLING TO REPLACE THE 2ND DEFECTIVE FUEL PUMP WHEN THE "NEW AND IMPROVED" PART IS AVAILABLE IN FEBRUARY OF 2004. IN THE MEANTIME - I AND THOSE AROUND ME ON THE HIGHWAY ARE AT SERIOUS RISK - ALL WITH FORD'S BLESSING. I CONTACTED THE FORD MOTOR COMPANY'S CUSTOMER RELATIONS CENTER AND MET WITH INDIFFERENCE TO THIS ISSUE. THEY RECORDED MY COMPLAINT, OFFERED NO SOLUTION THAN TO TAKE MY LIFE (AND OTHERS) AT RISK BY CONTINUING TO DRIVE THEIR FAULTY VEHICLE. THE SERVICE CENTER REPRESENTATIVE WOULD NOT (OR COULD NOT) TELL ME WHETHER THIS "SILENT" RECALL WAS AN NHSTA RECALL THAT FELL UNDER THE "SAFETY ACT" - WHICH WOULD MANDATE IMMEDIATE ATTENTION WITH THE FULL FORCE OF FEDERAL LAW. I READ WITH AMAZEMENT AND ASTONISHMENT THE ARTICLE IN THE BLUE OVAL NEWS DATED NOV. 19, 2003 BY ROBERT LANE RELATED TO THIS ISSUE. I WAS BORN AND RAISED IN DETROIT, MI AND HAVE SEVERAL FAMILY MEMBERS WHO HAVE AND CONTINUE TO WORK FOR THIS COMPANY WITH PRIDE
THE CONSUMER EXPERIENCED TWO DEFECTS WITH HER VEHICLE. *PH THE BACK PASSENGER SEAT BELT WAS PLACED IN BACKWARDS PER MANUFACTURER, THE VOLUME ON THE RADIO INCREASED AND DECREASED WITHOUT CONTROL, THE GEAR STICK SLID OFF THE POST, THE VEHICLE STALLED WHEN GOING TO A COMPLETE STOP, THE POWER KNOB TO THE RADIO WOULD BECOME STICKY WHENEVER THE SUN WAS PRESENT, THE TRUNK WOULD NOT OPEN, THE IGNITION SWITCH JAMMED TWICE, THE REAR VIEW MIRROR WAS STUCK IN THE OPEN POSITION, AND THE STEERING WHEEL ADJUSTER DID NOT EXIST. THE CONSUMER REQUESTED COMPENSATION. *SC *JB
THE DEALERSHIP REFUSED TO PERFORM RECALL 03V482000 UNTIL THE CONSUMER REPAIRS THEIR ENGINE. THE RECALL SYMPTOMS HAVE ALREADY OCCURRED WHICH LEAD TO THE ENGINE FAILURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
I HAVE BEEN HAVING CONSISTENT DIFFICULTIES AND PROBLEMS WITH THE IGNITION SWITCH/ IGNITION LOCK CYLINDER ON MY 200 FORD FOCUS. SOMETIMES THE KEY WILL NOT GO IN ALL THE WAY, OTHER TIMES IT WILL NOT TURN. THIS HAS CAUSED ME TO BE STRANDED SEVERAL TIMES. I WENT TO MY FORD DEALERSHIP AND WAS TOLD THAT THEY HAVE REPLACED TONS OF THEM. ALSO, THIS IS CLEARLY A COMMON PROBLEM WHEN RESEARCHING IT ONLINE AND AT VARIOUS NEWSGROUPS. *LA
2000 FORD FOCUS ZX3. 111,000 MILES. COULD NOT GET KEY TO GO INTO IGNITION SMOOTHLY. WHEN I FINALLY DID, IT WOULD NOT TURN. FINALLY GOT STARTED AND HAD DEALER REPAIR. DEALER REPLACED IGNITION LOCK. SERVICE ADVISOR SAID THIS WAS A FREQUENT PROBLEM WITH THIS MODEL AND SUGGESTED I CONTACT FORD. SAME NIGHT, NEW LOCK ALSO FAILED. DEALER HAD TO REPLACE A SECOND TIME. FORD CUSTOMER RELATIONSHIP CENTER SAID THEY COULD NOT HELP ME RECOVER REPAIR EXPENSE. INTERNET SEARCHES CLEARLY IDENTIFY THIS AS A KNOWN PROBLEM BY FORD WITH NUMEROUS COMPLAINTS AND FAILURES AS EARLY AS 10 TO 15 THOUSAND MILES. FORD SHOULD REIMBURSE CUSTOMERS FOR THIS KNOWN DEFECT JUST AS THEY DID WITH THE FUEL PUMP ON THIS SAME MODEL. *LA
THE AIR CONDITIONER UNIT FAILED, WATER DRAINED IN THE CABIN FROM UNDERNEATH THE DASHBOARD. WHEN THIS OCCURRED, MOLD STARTED TO DEVELOP ON THE CARPET, WHICH MADE THE OCCUPANTS SICK. THE DEALERSHIP HAD BLOWN OUT THE PIPES, BUT THE PROBLEM REMAINED. *AK *SC *JB
THE DRIVER PLACED THE KEY IN THE IGNITION BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED. *NM THE IGNITION SWITCH WAS REPLACED TWO TIMES, POWER LOCKS WERE INOPERATIVE, ALARM WAS INOPERATIVE, TRUNK INOPERATIVE, AND THE WINDOW(S) WERE HARD TO CLOSE (MUST BE FORCED DOWN 3-4 TIMES). *SC *JB
WHEN THE VEHICLE WAS PARKED OR RUNNING, THE FRONT DRIVER AND PASSENGER DOOR LOCKS DID NOT UNLOCK. *JB
DEFECTIVE FRONT BRAKE ROTOR. *PH DURING THE INSPECTION THE CONSUMER WAS TOLD THAT THE DEFECT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. OTHER VEHICLE COMPONENTS ALSO MALFUNCTIONED. THE VEHICLE'S TRUNK LATCH BROKE, THE CHECK ENGINE LIGHT ILLUMINATED TWICE, THE CD PLAYER BECAME INOPERATIVE AND THE STEERING WHEEL LOCKED UP. *NM
RECALL #03V482000 REGARDING STALLING. DEALER CHARGED CONSUMER FOR A DIAGNOSTIC OF $60.00 CONCERNING THIS RECALL.*AK
WHILE DRIVING APPROXIMATELY 45 MPH RIGHT FRONT SPRING BROKE. *AK
KEY HAD TROUBLE GOING IN TO IGNITION SWITCH, WHEN KEY FINALLY DID GO IN, KEY WILL NOT TURN. CAR WILL NOT START. CAR TOWED TO DEALER, TOW TRUCK DRIVER SAID MY CAR WAS 5 OR 6TH THIS WEEK WITH SAME PROBLEM! DEALER INFORMED PROBLEM WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL FOR THE PROBLEM. TOTAL COST WAS ALMOST $600 INCLUDING TOW BILL!*AK
CONSUMER EXPERIENCED FUEL PUMP FAILURE. *PH (NAR)
AROUND 6:00 A.M. ON 01-14-04. WHILE TAKING 9 YR. OLD DAUGHTER TO SCHOOL AND MYSELF TO WORK, DRIVING AT APROX. 55 MPH. MY 2000 FORD FOCUS ENGINE SUDDENLY CAUGHT ON FIRE.*AK
INGITION STUCK. KEY WILL NOT GO IN FULLY. STEERING WHEEL LOCKED. THE RARELY USED SPARE KEY DOESN'T WORK EITHER. DEALER EXPECTS TO HAVE TO REPLACE CYLINDER. *AK
THE CONSUMER'S CLIENT WAS INVOLVED IN A ACCIDENT AS A RESULT OF STEERING CONTROL. *PH AFTER THE ACCIDENT, THE CONSUMER RECEIVED A LETTER IN REGARDS TO RECALL#02V289000. THE CONSUMER'S INSURANCE COMPANY REQUESTED REIMBURSEMENT. *SC (LAWYER ON BEHALF ELIZABETH ARREOLA ON BEHALF OF CLIENT LORNA WADDINGTON) *JB
BRAKE PADS ON 2000 FORD FOCUS. *PH (NAR) THE CONSUMER ALSO REQUESTED TO BE REIMBURSED FOR $446.44 IN ORIGINAL REPAIR, ALSO WOULD LIKE TO HAVE A WRITTEN EXPLANATION FROM THE DEALERSHIP OF HOW THE PROBLEM COULD BE REMEDIED TO AVOID EXCESSIVE MAINTENANCE COST. *CB
IGNITION LOCKED UP AND WOULD NOT ALLOW KEY TO TURN. PAID THROUGH MY EXTENDED WARRANTY TO HAVE IT REPAIRED. THEY INSTALLED A NEW KEY CYLINDER AND NOW THE NEW ONE IS LOCKING UP. THE LOCAL FORD DEALER HEBER SPRINGS FORD SAID THAT FORD IS AWARE OF THE PROBLEM BUT THERE WERE NOT ENOUGH COMPAINTS YET TO WARRANT A RECALL ON THE ITEM.*AK
CONSUMER RECEIVED NHTSA RECALL LETTER 03V482000 CONCERNING FUEL PUMP FAILURE. DEALER TOLD CONSUMER TO BRING THE VEHICLE, AND HE WILL MAKE DIAGNOSTIC TEST WHICH WILL COST CONSUMER $80.00 TO SEE IF THIS WAS PART OF THE RECALL. *AK *LA
LEFT REAR WHEEL DETACHED WHILE DRIVING DUE TO FAULTY WHEEL BEARINGS. DEALER WILL REPLACE THE WHEEL BEARINGS AND THE WHEEL. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →