Page 6 of 11 · complaints 251–300 of 504

2014 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Apr 23, 201840,000 milesAZ

LATCH ON REAR DRIVER SIDE DOOR WILL NOT CATCH AND DOOR DOES NOT CLOSE AS A RESULT. NO DAMAGE WAS DONE TO THE DOOR. A FRIEND GOT OUT OF THE BACK SEAT AND TRIED CLOSING THE DOOR. THE DOOR JUST SWUNG BACK OPEN.

Power Train
Filed Apr 18, 201837,000 milesTX

TRANSMISSION HAD BEEN SLIPPING AND VIBRATING WHILE DRIVING WAS REPAIRED UNDER EXTENDED WARRANTY SINCE I WAS AT 36,000 MILES. A WEEK LATER THE FRONT AXLE FELL APART WHILE DRIVING IN MOTION DUE TO A FAULTY BOLT.

Electrical System
Filed Mar 14, 201842,000 milesTX

WHILE DRIVING ON THE FREEWAY DURING THE SUMMER IN HOUSTON MY A/C COMPRESSOR FAILED AND PRODUCED A DISTURBING ODOR WITHIN THE CAR. IT INHERENTLY HAS CAUSED DRIVING DURING THE SUMMER TO BECOME VERY TAXING DUE TO THE HEAT EVEN WITH THE WINDOWS DOWN AND ON SEVERAL OCCASIONS I HAVE BECOME DIZZY DUE TO THE HEAT. A FEW DAYS LATER I HAD 2 BLEND MOTORS ALSO FAIL WITH THE A/C SYSTEM THAT NOW CAUSE INTERMITTENT AND LOUD CLICKING NOISES THAT CAN BE DISTRACTING WHILE DRIVING.

Structure › Body
Filed Feb 23, 201890,000 milesMD

THE PASSENGER DOOR LATCH IS BROKEN. A SMALL PLASTIC PART SNAPPED OFF AND NOW THE DOOR WON'T SHUT, OR IF IT DOES SHUT, POPS OPEN WHILE DRIVING. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN SOLVED WITH A RECALL, RECALL 15S16, COVERING CERTAIN 2014 FIESTAS. FORD SAYS MY CAR IS NOT COVERED BY THE RECALL, BUT IT HAS THE SAME SAFETY ISSUE. ALL FOUR DOOR LATCHES WERE REPLACED ON RECALLED VEHICLES. MY DOOR IS NOW PERMANENTLY TIED SHUT AND THE DEALERSHIP WANTS $550 TO REPAIR. MY QUESTION IS WHETHER THE REPLACEMENT PARTS ARE STILL DEFECTIVE, AND WILL THE REST OF MY DOOR LATCHES ALSO BREAK NEEDING $550 EACH TO REPAIR?

Engine
Filed Feb 12, 201815 milesWA

RATTLE IN TRANSMISSION WHEN EXCELLERATING FROM 10-30 MILES AN HOUR. HAVE HAD IT IN SHOP AND THEY TELL ME ITS IN THE TRANSMISSION AND THAT THE CAR HAS A LOT OF PLASTIC PARTS THAT MAY CAUSE THE RATTLE, BUT NO FIX? THEY COULD NOT TELL ME IF THIS WAS DANGEROUS OR NOT?? SOMETIMES IT IS VERY LOUD. CITY STREET DRIVING, SOME FREEWAY, AND TURNING. CK'D FOR RECALLS, FOUND NONE. THIS IS ON GOING, EVERYDAY.

Power Train
Filed Feb 5, 201854,000 milesOH

MY VEHICLE IS A PART OF THE CLASS ACTION AGAINST THE POWER TRAIN. FORD WILL NOT PAY FOR THE COST OF THE REPAIRS.

Unknown or Other
Filed Feb 3, 201827,080 milesOH

TRANSMISSION WENT OUT GOING DOWN HIGHWAY

Structure › Body
Filed Jan 30, 201863,422 milesGA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT PULLED OVER TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. THE CONTACT'S SON HAD TO HOLD THE DOOR CLOSED WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE CONTACT TIED THE REAR DRIVER'S DOOR WITH A PIECE OF ROPE AND DROVE TO THE DEALER (LEGACY FORD, 413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THIS WAS THE SECOND DOOR LATCH FAILURE WITHIN A YEAR. DURING THE FIRST OCCURRENCE, THE REAR PASSENGER DOOR OPENED WHILE DRIVING. GREENE FORD (2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) STATED THAT THERE WAS A RECALL ON ALL FOUR DOOR LATCHES AND, TO THE CONTACT'S UNDERSTANDING, THE RECALL REPAIR HAD BEEN PERFORMED. THE CONTACT RESEARCHED AND FOUND THAT THE PAPERWORK SHOWED THAT THE RECALL REPAIR HAD BEEN PERFORMED, BUT THE SERIAL NUMBER WAS THE ORIGINAL DOOR LATCH THAT THE MANUFACTURER INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE VIN SEARCH FOUND NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 63,422.

Engine
Filed Jan 22, 2018MI

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Dec 18, 201750,000 milesNY

PROBLEMS WITH CAR STUCK IN PARK AND NOT STARTING VEHICLE WAS STATIONARY, HAVE BEEN STUCK TWICE FOR SAME THING

Steering
Filed Dec 15, 201728,000 milesFL

STARTED FINE, PUT INTO DRIVE AND STEERING FROZE.."STEERING ASSIST FAILURE" ON SCREEN. REPAIRED AT FORD DEALER. NEW STEERING BOX AND COLUMN. ONLY 28000 MILES ON VEHICLE AND 3 YEAR WARRANTY ENDED AUGUST 2016. HEARD THAT OTHER FORD MODELS LIKE FOCUS WERE COVERED BY FORD.

Electrical System
Filed Dec 13, 201757,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT'S DAUGHTER ENTERED THE VEHICLE AND NOTICED THAT THE IGNITION SWITCH WAS FROZEN. THE CONTACT'S DAUGHTER PLACED THE KEY IN THE IGNITION SWITCH, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BILL CURRIE FORD, 5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REMEDY UNTIL JANUARY 20, 2018. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE PARTS WERE ON BACKORDERED UNTIL JANUARY 20, 2018. CASE NUMBER: CAS-13704756 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Electronic Stability Control (esc)
Filed Nov 27, 201757,000 milesFL

TRANSMISSION WARNING LIGHT AND MESSAGE PLUS SYNC NOTE ABOUT VAPOR LEAK. DEALER SAYS MAY BE OK TO DRIVE. OR MAY REFUSE TO START AT ANY MOMENT. ALREADY RAN 3 PREVIOUS RECALLS, ONE R TRANSMISSION.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Nov 14, 201730,000 milesAL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND THE IMMOBILIZER MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116) WHERE IT WAS DIAGNOSED THAT THE PCM /HIGH SPEED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

Tires
Filed Nov 3, 2017WI

PURCHASED 2014 FORD FIESTA AND HAVE HAD NOTHING BUT NOISE AND HANDLING ISSUES WITH THE HANKOOK OPTIMO TIRES ON MY FIESTA - CAR HAS APPROX. 50,000 MILES ON THE CAR - AND DEFINITELY HAVING A DRIVE AND SAFETY ISSUE WITH THESE TIRES

Service Brakes
Filed Nov 2, 201755,000 milesCA

"TAKATA RECALL" I AM SUBMITTING A COMPLAINT REGARDING MY BRAKE SYSTEM. WHEN I APPLY MY FOOT ON BRAKES THERE IS NO PRESSURE, BRAKES GO ALL THE WAY TO THE GROUND; AS IF I AM NOT GOING TO STOP. I HAVE TO PUMP OR PRESS HARD ON BRAKES. MY BRAKE LIGHT ON DASHBOARD NEVER CAME ON, INDICATING A PROBLEM WITH BRAKES. THIS JUST SUDDENLY HAPPENED ON MY WAY TO WORK (10/26/2017). I HAD BRAKES CHANGE ON 10/31/2017 AND STILL CAR WOULD NOT STOP. I HAD TO BRAKE HARD, THIS HAPPENED AS I WAS LEAVING THE PARKING LOT, DRIVEWAY. EACH INCIDENT OCCURRED WHILE I WAS DRIVING AND NEED TO SLOW DOWN TO BRAKE FOR A STOP SIGN OR LIGHT SIGNAL.

Unknown or Other
Filed Nov 2, 201750,013 milesTX

THE RIGHT SIDE PASSENGER DOOR LATCH IS NOT WORKING.THE DOOR WILL NOT CLOSE.. WE WERE IN A PARKING LOT. AND WHEN I TRIED TO CLOSE THE DOOR.IT WASN'T CLOSING?? SO I HAD TO HOLD THE DOOR CLOSE.WHILE TRYING TO GET BACK HOME.

Engine
Filed Oct 31, 2017160,000 milesPA

1.0 LITER ECOBOOST ENGINE WILL OVERHEAT WITHOUT WARNING AND CATOSTOPHIC ENGINE FAILURE WILL RESULT. THE COOLANT TEMPERATURE AND WARNING LIGHTS DO NOT PROVIDE ANY EARLY WARNING. THE ENGINE LOOSES POWER / FAILS AND ONLY THEN DO THE WARNING LIGHTS COME ON. I WAS DRIVING UP A HILL AND THE CAR LOST POWER. I DOWNSHIFTED AND NOTED NO WARNING LIGHTS OR OUT OF NORMAL RANGES. I WAS ATTEMPTING TO PULL OFF THE ROAD AND THE ENGINE LOST ALL POWER AND LEFT ME SIT IN THE MIDDLE OF THE ROAD. ONLY WHEN THE ENGINE STALLED DID THE COOLANT TEMPERATURE LIGHT COME ON. THE GAUGES PROVIDED NO EARLY WARNING OF A COOLING ISSUE. THIS IS THE SECOND NEW ENGINE I HAD TO HAVE FORD INSTALL IN THIS CAR AND BOTH TIMES THE EXACT SAME THING HAPPENED. COOLING ISSUE WITH NO WARNING PRIOR TO CATASTROPHIC ENGINE FAILURE. BOTH INCIDENTS LEFT ME SIT IN THE ROAD WITH NO WAY TO PULL OVER. I HAD NO WARNING. THIS IS TO REPORT THE LATEST INCIDENT.

Engine
Filed Oct 24, 201736,000 milesWI

I BOUGHT THIS FORD FIESTA WITH THE 1.0L ECOBOOST NEW. ALL MAINTENANCE FOR THIS CAR IS UPTODATE NO MECHANICAL PROBLEMS WITH THE ENGINE UNTIL OCT 10, 2017. I NOTICED THE COOLANT LEVEL WAS WELL BELOW THE MIN. LINE OF THE COOLANT RESERVOIR ALMOST BELOW THE TURBO COOLANT LINE IN THE TANK. I IMMEDIATELY FOUND SOME APPROVED COOLANT AND ADDED IT UNTIL THE MAX. LINE. THERE WERE NO WARNING LIGHTS AND THE CAR DIDN'T OVERHEAT THE DAY BEFORE. I CHECKED THE COOLANT LEVEL 3 DAYS LATER AND FOUND THAT IT WAS HALFWAY BETWEEN THE TWO LINES ON THE TANK. I FILLED IT UP TO THE MAX. LINE. I CHECKED IT AGAIN ON SAT. MORNING OF OCT. 21ST. IT HAD DROPPED TO THE MIN. LINE. I THOUGHT THIS WAS A DEFINITE PROBLEM. I CHECKED OVER THE HOSES AND LOOKED OVER THE ENGINE BLOCK, THE INTERCOOLER, AND WHAT I COULD OF THE RADIATOR, BUT I DIDN'T SEE SIGNS OF COOLANT LEAKING. IN LESS THAN TWO WEEKS I PUT 3/4 OF A JUG OF COOLANT INTO MY CAR AND IT ONLY HAD ABOUT 36000 MILES ON IT. I BROUGHT IT TO A LOCAL FORD DEALER ON SUN OCT. 22. AND THE TECHS DID A DIAGNOSTIC AND PRESSURE TEST ON MON. HE CALLED ME TO SAY THEY COULDN'T FIND ANYTHING WRONG. I TOLD HIM OF THE AMOUNT OF COOLANT SO HE THOUGHT TO RECHECK. THE DEALER DID A TOTAL OF 3 PRESSURE CHECKS ON THE CAR WITH NO LEAKS. I ASKED IF HE COULD CHECK THE EXHAUST FOR COOLANT OUT THE TAIL PIPE. HE SAID THAT IF IT WAS DOING THAT THE CAR WOULD BE RUNNING ROUGH BUT IT RAN FINE. I'M PICKING THE CAR BACK UP SINCE HE SAID THEY COULDN'T DO ANYTHING MORE. IT DOESN'T MAKE SENSE, WHE

Engine
Filed Oct 19, 201762,000 milesFL

AWHILE BACK MY CAR RAN HOT. I WENT TO THE STORE AND BOUGHT SOME COOLANT TO PUT IN IT AND IT WAS FINE. LATER ON DOWN THE ROAD MAYBE 3 MONTHS AGO I NOTICED THAT MY CAR RAN HOT AND I THOUGHT THAT IT WAS DUE TO THE A.C. RUNNING SO FROM THAT POINT ON I NEVER RAN THE AIR. SO APPROPRIATELY 3 WEEKS AGO MY HUSBAND WENT TO THE HOSPITAL AND WHEN HE GOT THE CAR VALET HAD THE AIR RUNNING AND FROM THAT DAY IT CONTINUED TO RUN HOT. I ALLOWED IT TO COOL, ADDED COOLANT AND IT DIDN'T HELP. MY CAR PROCEEDED NOT TO CRANK. I GOT IT TOWED TO A MECHANIC AND HE SAID THAT I HAD BLOWN A HEAD GASKET. FROM THERE I TOWED IT TO A LOCAL FORD DEALERSHIP WHERE THEY DID A FULL DIAGNOSTIC AND THEY PROCEEDED TO TELL ME THAT I'VE BLOWN AND HEAD GASKET AND THAT THE CYLINDER WALLS ARE DAMAGED AS WELL AND THEY RECOMMEND ME REPLACING THE ENGINE WHICH WOULD COST ROUGHLY $8000

Electrical System
Filed Oct 17, 201719,000 milesTX

CAR STALLED IN MIDDLE OF AN INTERSECTION. THE LIGHTS AND ALL WARNING BUZZERS STARTED TO FLASH THEN THE CAR LOCKED UP AND I WAS STUCK IN THE CAR AND COULDN'T GET OUT. THE TOW TRUCK DRIVER HAD TO JIMMY STICK THE DOOR TO GET ME OUT, THE DEALER FOUND THAT THE TCM TRANSMISSION MODULE WAS AT FAULT, AND WAS REPLACED, THE CAR WAS EXTREMELY UNRELIABLE AFTER THIS REPAIR. FORD REFUSES TO REPAIR THE VEHICLE EVEN THOUGH THE CAR IS UNDER FULL FACTORY WARRANTY. THEY ARE REFUSING TO ACKNOWLEDGE A SERIOUS ISSUE EXISTS. I KEEP BRINGING THE CAR TO DEALERSHIPS AND FORD WON'T AUTHORIZE NEEDED REPAIRS. I COULD HAVE BEEN KILLED IN THIS LAST ISSUE.

Structure › Body
Filed Oct 10, 201785,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE REAR PASSENGER DOOR BECAME AJAR WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE VEHICLE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed Oct 10, 201763,800 milesMS

WHEN DRIVING, OR SOMETIME UPON STARTING THE CAR, THE CAR WILL UNLOCK ALL THE DOORS, SHOW A FAULT WITH TPMS SYSTEM, WILL NOT SHOW THAT BLINKERS OR HAZARD LIGHTS ARE WORKING, INFORMATION SCREEN LOCATED ABOVE RADIO MAY OR MAY NOT GO BLANK, WILL NOT INDICATE WHETHER HIGH BEAMS ARE ON OR NOT, WILL NOT INDICATE WHETHER YOU HAVE A DOOR OPEN OR NOT. HITTING TOP OF DASH WILL MAKE EVERYTHING GO BACK TO NORMAL MOST TIMES. THEN THE PROCESS REPEATS AND KEEPS GOING. DOES NOT NECESSARILY HAVE TO BE IN MOTION FOR THIS TO OCCUR.

Structure › Body
Filed Oct 4, 201744,000 milesAZ

REAR DOOR FLEW OPEN WHILE DRIVING. FAULTY DOOR LATCH. MY VIN WAS NOT ONE OF THE 500,000 RECALLED BUT IT STILL FAILED. I HAD TO PAY DEALER OUT OF POCKET TO FIX. KNOWN SAFETY ISSUE. I SHOULD NOT HAVE TO PAY FOR SOMETHING KNOWN TO FAIL IN A VEHICLE KNOWN TO HAVE THE ISSUE. COULD HAVE BEEN SERIOUS IF PET OR CARGO WERE IN BACK.

Air BagsCrash1 injured
Filed Sep 30, 201767,500 milesNC

FRONTAL ACCIDENT AND STEERING WHEEL AIRBAG NEVER DEPLOYED WHILE THE LEG AIRBAG DID DEPLOY .DRIVING ON A MAIN STREET AND A WORKTRUCK ALL OF A SUDDEN STOPPED.CAR WAS TOTALED BY MY INSURANCE COMPANY

Unknown or Other
Filed Aug 30, 201735,000 milesAZ

TAKATA RECALL I HAD AN ISSUE WITH MY DOOR LATCHES. WHILE I HAD MY VEHICLE IN MOTION, A NOTIFICATION CAME UP THAT MY DOOR SUDDENLY OPEN. I WAS ABLE TO GET OUT AND ATTEMPT TO CLOSE MY REAR DOOR, UNFORTUNATELY, IT WOULD NOT STAY SHUT FORCING ME TO DRIVE WITH IT OPENED. I WAS WAS NOT INJURED BUT THIS IS A SAFETY CONCERN. I AM SINGLE AND DO NOT HAVE CHILDREN THEREFORE HARDLY ANYONE IS IN THE BACKSEAT OF MY VEHICLE.

Electrical System
Filed Aug 22, 201738,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FERMAN FORD LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THREE ADDITIONAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Steering
Filed Aug 15, 201721,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, RACK AND PINION, AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS-12835912. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,000. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS

Structure › Body
Filed Aug 6, 2017CT

FORD NEVER CONTACTED US ABOUT THE DOOR LATCH RECALL. EVEN AFTER GOING FOR SERVICE. THE RECALL WAS NEVER MENTIONED

Power Train
Filed Aug 5, 201724,000 milesFL

THE CAR SHUTTERS IN BETWEEN GEARS WHEN ACCELERATING. IT HAS BEEN "FIXED" BY THE RECALL 4 TIMES BUT CONTINUES TO HAVE THIS PROBLEM. FORD SAYS I TEACH MY CAR BAD HABITS BY SLOWLY ACCELERATING. HOW DO THEY EXPECT ME TO DRIVE IN RUSH HOUR TRAFFIC? I'M WORRIED I'M GOING TO HIT SOMEONE. THEY REFUSE TO WRITE ME A SLIP FOR GETTING MY TCM UPDATED. I ATTACHED A PICTURE OF THE ONLY DOCUMENTATION THEY GIVE ME.

Electrical System
Filed Jul 31, 2017NY

PURCHASED A USED 2014 FORD FIESTA, AFTER A MONTH OF PURCHASE, I BEGAN TO HAVE MAJOR MECHANICAL ISSUES WITH THE CAR. THE CAR WOULDN'T START AND EVEN STOPPED WHILE DRIVING.

Electrical System
Filed Jul 28, 2017CA

FORD FIESTA'S FROM 2014 THROUGH 2017 ARE EXPERIENCING A WIDE RANGE OF FAILURES FROM THE FAULTY HVAC BLEND DOOR ACTUATOR FROM FORD. PLEASE LOOK HERE FOR FURTHER DETAILS HTTP://WWW.FIESTASTFORUM.COM/FORUM/THREADS/4424-BLEND-DOOR-ACTUATOR-ISSUE-THREAD

Electronic Stability Control (esc)
Filed Jul 18, 201786,000 milesFL

I WAS DRIVING IN THE HIGHWAY AND THE LIGHTS ON MY CAR STARTED FLICKERING AND THEN THE HILL START ASSIST CAME ON. MY CAR WILL NOT SHIFT PROPERLY AND STATES TRANSMISSION MALFUNCTION. THE TCM WAS INSTALLED LESS THAN 1 YEAR AGO ON A RECALL NOTICE. I'M AFRAID TO DRIVE MY CAR NOW BECAUSE I'M NOT SURE WHAT'S GOING TO HAPPEN NEXT. WHAT'S THE WARRANTY ON THIS PART?

Power Train
Filed Jul 11, 201768,000 milesNJ

I HAD BOTH RECALLS REGARDING THE COMPUTER MODULE REPROGRAMMING PERFORMED (#14M02 AND #15B22) BUT MY CAR STILL EXPERIENCES SPUTTERING BETWEEN GEARS. TOOK THE CAR IN FOR ANOTHER RECALL REGARDING THE DOOR LATCHES ON 7/10/17 AND DURING THE TRANSMISSION CHECK, MY FORD SERVICE REPRESENTATIVE TOLD ME THAT I HAD A FAULTY DUAL CLUTCH FAILED AND THAT IT NEEDED TO BE REPLACED. COST OF REPLACEMENT IS OVER $2000 AT ALL AMERICAN FORD IN HACKENSACK SO DUE TO THE EXPENSIVE FINANCIAL BURDEN, I UNFORTUNATELY DECLINED TO HAVE THE SERVICE PERFORMED TO REPLACE THE DUAL CLUTCH SHUDDER. ACCORDING TO THIS ARTICLE FROM A LOCAL NEWS STATION IN NORTH CAROLINA (HTTP://WLOS.COM/NEWS/NEWS-13-INVESTIGATES/FORD-SUED-OVER-FAULTY-TRANSMISSIONS-IN-SOME-FOCUS-FIESTAS) "IN 2014, FORD EXTENDED THE POWERTRAIN WARRANTY ON THE VEHICLES FROM 5 YEARS AND 60,000 MILES TO 7 YEARS AND 100,000 MILES TO COVER THE CLUTCH SHUDDER BUT ONLY ON CARS BUILT BEFORE JUNE OF 2013." UNFORTUNATELY, MY CAR WAS ASSEMBLED AFTER THAT TIME. I MENTIONED THIS TO MY FORD SERVICE REPRESENTATIVE UPON PICKUP OF MY VEHICLE AND HE ACKNOWLEDGED AND ADMITTED THAT THE TRANSMISSION IN FIESTAS IN 2014 ARE THE SAME AND THAT FORD PROBABLY SHOULD ISSUE A RECALL VEHICLES MADE AFTER JUNE OF 2013. FORD SHOULD DO THE RIGHT THING AND EXTEND THE WARRANTIES TO ALL 2014 FORD FIESTAS JUST AS THEY DID FOR FIESTAS AND FOCUSES MADE BEFORE JUNE 2013.

Engine
Filed Jul 5, 201769,000 milesIN

THE CAR SHUTTERS WHEN YOU HIT THE GAS AND IT SOMETIMES ACTS AS IF IT DOESN'T HAVE ANY POWER. I HAVE TAKEN IT BACK TO FORD AND THEY KEEP RESET THE TRANSMISSION CONTROL MODULE BUT THEN IT GOES RIGHT BACK TO SHUTTERING AND NOT PICKING UP SPEED AGAIN.

Electrical System
Filed Jul 1, 201767,000 milesOH

WHILE DRIVING, SPEAKERS START TO CRACKLE LOUDLY. ITS ACTUALLY STARTLING. THEN THE RADIO DOESN'T WORK UNTIL THE VEHICLE IS TURNED OFF AND THEN ON AGAIN.

Fuel/Propulsion System
Filed Jun 19, 201745,912 milesNC

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE MEINEKE CAR CENTER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 45,912.

Unknown or Other
Filed Jun 12, 201739,900 milesCA

MY 2014 FORD FIESTA, WHICH I BOUGHT USED, WAS STATIONARY, I OPENED THE REAR DRIVER SIDE DOOR AND WHEN I WENT TO CLOSE IT THE DOOR WOULD NOT CLOSE PROPERLY DUE TO THE LATCH. DEALERSHIP WILL NOT COVER IT BECAUSE MY VEHICLE WAS MADE IN A PLACE THEY CLAIM WAS NOT AFFECTED BY THE PROBLEM THEY WERE RECALLING OTHER CARS FOR.

Latches/Locks/Linkages
Filed May 29, 201743,266 milesAZ

THE DRIVER'S SIDE REAR DOOR WOULD NOT SHUT AND LATCH PROPERLY AFTER BEING OPENED. I HAD TO DRIVE SEVEN MILES WITH THE DOOR JERRY RIGGED SHUT WITH ROPE. THE DOOR WAS STATIONARY WHEN IT FAILED TO LATCH CLOSED. *JS THE CONSUMER STATED THE FRONT PASSENGER DOOR LATCH WAS BROKEN. THE DOOR WOULD NOT REMAIN SHUT AND LOCKED. *JS *JS

Fuel/Propulsion System
Filed May 26, 201765,000 milesFL

MY 2014 FORD FIESTA SUDDENLY STOPPED RUNNING ON THE INTERSTATE 4 DURING RUSH HOUR (APPROXIMATELY 5PM ON MAY 12 2017). THE CAR WAS RUNNING AND IT STALLED RANDOMLY. I RESTARTED AND IT WOULD NOT RUN. AFTER TOWING IT TO THE DEALERSHIP, THEY DETERMINED IT WAS DUE TO A FUEL PUMP MALFUNCTION. IT WAS MENTIONED HOW UNUSUAL IT IS FOR THIS TO OCCUR ON A CAR WITH RELATIVELY LOW MILEAGE. THERE WAS NO WARNING BEFORE THE CAR BROKE DOWN. NO CHECK ENGINE LIGHTS. NO STRANGE NOISES. IT JUST STOPPED. THIS COULD BE EXTREMELY DANGEROUS. AFTER BEING INFORMED WHAT THE ISSUE WAS, I RESEARCHED THE PROBLEM. THERE WAS A RECALL FOR FORD FIESTAS MANUFACTURED BETWEEN APRIL 30 2014 TO MAY 21 2014 (RECALL # 14S30) FOR THIS EXACT ISSUE: FUEL PUMP FAILURE. THE RECALL NOTICE STATES THAT IF THE FUEL PUMP FAILS, THE VEHICLE MAY STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. WHEN CONTACTING FORD REGARDING THIS ISSUE ON 5/24/2017, WE WERE TOLD THERE IS NOTHING THAT COULD BE DONE SINCE OUR CAR WAS MANUFACTURED JUST PRIOR TO THE RECALL DATE. I BELIEVE THIS PROBLEM WAS CAUSED BY THE SAME ISSUE THAT WAS IN THE RECALL. IT SHOULD BE NOTED BY THE FORD MOTOR COMPANY TO PREVENT THIS FROM HAPPENING TO OTHERS, NOT DISMISSED. AGAIN, THIS COULD BE EXTREMELY DANGEROUS AS MY CAR WAS RUNNING AT THE TIME THIS HAPPENED. I WAS LUCKY THAT THE TRAFFIC WAS SLOW. I ALSO BELIEVE I SHOULD BE COMPENSATED FOR MY REPAIR THAT WAS DONE AT THE AUTONATION FORD IN SANFORD, FL AS THIS IS A KNOWN ISSUE. I HAVE KEPT UP ALL MAINTENANCE ON MY C

Power Train
Filed May 22, 201721,000 milesNC

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 10 MPH, THE CONTACT NOTED THAT THE VEHICLE JERKED AND SHUDDERED DURING GEAR CHANGES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SECOND TIME, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.

EngineFire
Filed May 18, 201763,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED AND STALLED DUE TO COOLANT LEAKING AND BURNING INSIDE THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS PERMANENTLY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 06/28/17*LJ UPDATED 08/08/2017*JS

Unknown or Other
Filed May 11, 20172,000 milesCA

TRANSMISSION MODULE RECALL

Visibility/Wiper
Filed May 10, 201723,000 milesKY

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THERE WAS NO SEAL ON THE REAR WINDSHIELD, WHICH CAUSED WATER TO ENTER THE VEHICLE. THE DEALER DIAGNOSED THAT THE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Electronic Stability Control (esc)
Filed May 8, 201723,000 milesTX

WHEN I TRY TO ACCELERATE MY CAR SHUDDERS. WHEN I GO FROM THE BRAKES AND TRY THE GAS PEDAL MY CAR JERKS AND HAS ISSUES ACCELERATING. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM ALL THEY DO IS REPROGRAM. IT IS GOOD FOR 2-3 DAYS THEN GOES BACK TO JERKING AND SHUDDERING. THESE PROBLEMS OCCUR MOST WHEN I'M PULLING OUT OF DRIVEWAYS AND PARTYING LOTS FROM A STOPPED POSITION TRYING TO INCREASE SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE MY CAR HAS PROBLEMS SPEEDING UP WHEN I'M ON THE EXPRESSWAY TOO. I GOT THE CAR USED AT 20000 MILES. THE DEALERSHIP WHEN I BROUGHT IT IN FOR THE FIRST TIME IN NOVEMBER 2016 TOLD ME IT WAS NORMAL FOR MY CAR TO HAVE TRANSMISSION PROBLEMS. AFTER SEVERAL VISITS THE PROBLEM WAS NEVER FIXED. *TT

Latches/Locks/Linkages › Doors › Latch1 injured
Filed May 3, 201714,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. THE CONTACT'S LEFT MIDDLE FINGER CAME IN CONTACT WITH THE INTERIOR DOOR LATCH AND THE CONTACT SUSTAINED A DEEP LACERATION. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WENT TO HIS DOCTOR. THE CONTACT STATED THAT THE METAL AND PLASTIC COMPONENTS IN THE LATCH HAD SEPARATED, LEAVING A SHARP EDGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS ISSUE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 06/27/17*LJ *CN

Steering
Filed May 2, 201718,000 milesNE

INTERMITTENTLY AND WITHOUT WARNING, THE TRACTION CONTROL LIGHT WILL COME ON IN DRY AND MILD CONDITIONS. THIS HAS OCCURRED WHILE THE CAR IS IN MOTION AND WHILE IT IS STOPPED, ALL IN CITY TRAFFIC. THIS WILL OFTEN LEAD TO A WARNING SAYING "HILL START ASSIST NOT AVAILABLE" AND, OCCASIONALLY, THE POWER STEERING WILL STOP WORKING. ON THE THREE OCCASIONS THE POWER STEERING HAS STOPPED WORKING IN THE PAST 5 WEEKS, ONCE WAS WHILE MOVING STRAIGHT AND TWICE WERE WHILE TURNING, MAKING IT VERY DIFFICULT TO COMPLETE THE TURN. WE HAVE TAKEN THE CAR TO THE DEALER FOR THE TRACTION CONTROL LIGHT ISSUE 4 TIMES NOW. THE FIRST 2 TRIPS, THE CAR WAS UNDER WARRANTY BUT THE LAST 2 HAVE BEEN AFTER THE WARRANTY EXPIRED. THE FIRST 2 TRIPS WE WERE TOLD THAT THE PROBLEM COULD NOT BE RECREATED AND THEREFORE COULD NOT BE FIXED. ON THE THIRD TRIP THE DEALER WAS ABLE TO SEE THE LIGHT AND PULL A CODE. THEY REPLACED THE HYDRAULIC CONTROL MODULE AND REPROGRAMMED THE COMPUTER, BUT THE PROBLEM OCCURRED AGAIN THE NEXT MORNING.

Structure › Body
Filed Apr 30, 201739,855 milesAZ

THE VEHICLE WAS STATIONARY IN A PARKING LOT. THE REAR PASSENGER SIDE DOOR ABRUPTLY FAILED TO LATCH AFTER OPENING AND CLOSING IT. THE LATCH WAS EXAMINED AND EXTERNALLY APPEARS THE SAME AS ON THE OTHER DOORS. MANUALLY MOVING THE LATCHING MECHANISM SHOWS IT FAILS TO LATCH EVEN UPON LOCKING THE CAR DOORS.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 19, 2017AZ

2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO REAR DOOR LATCH ISSUE. *LD THE CONSUMER REQUESTED INFORMATION ON WHY THE VEHICLE WAS NOT INCLUDED IN THE DOOR LATCH RECALL(15V246000). *JS

Air BagsCrashFire
Filed Apr 18, 201750,359 milesAL

WENT TO STOP HIT THE BRAKE PEDDLE AND THE CAR DID NOT SLOW DOWN, I PUMPED THE BRAKES THEN HIT THEM AGAIN STILL THE CAR DID NOT SLOW DOWN, I IMPACTED THE REAR OF A TRUCK, A FIRE STARTED UNDER HOOD IN FRONT OF THE DRIVER'S SIDE AT THE WINDSHIELD AREA, THE STEERING WHEEL AIR BAG DIDN'T DEPLOY NOR DID THE SEAT BELT LOCK, CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST. CAR WAS TRAVELING APROX. 35 MPH.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →