Page 5 of 11 · complaints 201–250 of 504

2014 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Jun 4, 201963,000 milesAZ

DOOR LATCH HAD FAILED AND WAS NOTICED AFTER GETTING OUT OF CAR THE CAR IN A PARKING LOT. WENT TO CLOSE THE REAR PASSENGER DOOR AND WAS ALMOST HIT BY IT BOUNCING BACK DUE TO THE LATCH BEING INOPERABLE.

Unknown or Other
Filed May 31, 201980,000 milesAZ

DRIVER'S SIDE REAR PASSENGER DOOR UNLACHES WHILE CAR IS IN MOTION.

Electrical System
Filed May 23, 201942,500 milesPR

HAVE HAD CONSTANT ISSUES WITH THE RADIO UNIT, NOW ON MY 2ND UNIT. RADIO STARTS MAKING A POPPING, CRACKLING, THUMPING LOUD SOUND FROM THE SPEAKERS, UNTIL STOPS WORKING WITH NO SOUND. THEN THESE THUMPING SOUNDS ARE GENERATED EVEN WITH THE RADIO OFF (NOT PLAYING ANYTHING)! WHICH I PRESUME A SHORT OR WIRING ISSUE. I'M SHOCKED WE HAVEN'T GOTTEN IN AN ACCIDENT FROM JUMPING/JERKING THE STEERING WHEEL WHEN IT HAPPENS. MANY COMPLAINTS ONLINE TO FORD ABOUT FIESTAS AND FOCUS VEHICLES BUT THEY HAVE NOT DONE ANYTHING, AND THE DEALER JUST WANTS TO CHARGE FOR LABOR JUST FOR INSPECTING. PLEASE LOOK INTO THIS ISSUE. THANKS

Electronic Stability Control (esc)
Filed May 15, 201970,000 milesIL

THE VEHICLE STALLS WHILE DRIVING OR TURNING AND THE TRANSMISSION WARNING KEEPS COMING UP ON THE DASHBOARD ALSO IT HAS MADE THE ENGINE INDICATOR STAY ON. WHEN THE CAR IS PARKED AND ON IT SEEMS IT HAS NO ISSUES THEN WHEN YOU TAKE IT OUT OF PARK IT STARTS STALLING IMMEDIATELY.

Engine
Filed May 2, 2019WV

CAR HAS BEEN JUMPING SINCE I GOT IT IN 2016, THE PLACE I GOT IT FROM SAID IT WAS NORMAL AND NOW THE ENGINE LIGHT AND TRANSMISSION LIGHT IS ON

Engine
Filed Apr 23, 201948,101 milesCA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE CHECK ENGINE AND CHECK OIL WARNING INDICATORS FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE AND ENGINE COOLING) AND 15V005000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,101.

Fuel/Propulsion System
Filed Apr 16, 201946,000 milesPA

MY VEHICLE SUDDENLY CUT POWER TO THE ENGINE WHILE DRIVING DOWN MY STRAIGHT STREET. NO WARNING LIGHTS CAME ON. IT REFUSED TO START AFTER SEVERAL ATTEMPTS TO JUMP IT WITH DIFFERENT VEHICLES AND CABLES. HAD IT TOWED TO THE DEALER WHO DIAGNOSED A FAILED FUEL PUMP.

Power Train
Filed Apr 12, 201947,000 milesKS

TAKATA RECALL - MY FORD FIESTA THAT I BOUGHT IN OCTOBER OF 2017 ONLY HAS 47,000 MILES AND THE TRANSMISSION IS ALREADY GOING OUT. WHEN I ACCELERATE TO GO ON THE HIGHWAY IT FEELS LIKE I'M NOT MOVING AND MY WHEEL WILL SOMETIMES JERK TO THE SIDE. MY STEERING WHEEL ALSO VIBRATES WHEN I'M IN PARK OR BRAKING. I CAN ALSO FEEL THE VIBRATION ON THE PEDAL. I TRY TO TAKE IT EASY ON THE GAS BUT THE TRANSMISSION STILL JERKS WHEN SHIFTING GEARS. I KNOW THESE TRANSMISSIONS WERE RECALLED JULY OF 2017 AND I HAVE NOT RECEIVED A RECALL LETTER.

Unknown or Other
Filed Apr 9, 201937,900 milesAZ

DRIVERS SIDE DOOR WOULD NOT CLOSE "LATCH" THIS ALSO HAS PREVIOUSLY HAPPENED ON THE DRIVERS SIDE REAR DOOR. A RECALL IS IN EFFECT FOR SOME 2014 FORD FIESTA'S BUT THIS ONE IS NOT ON THE LIST. WAS STATIONARY BUT ONCE THE DOOR WAS OPEN COULD NOT BE CLOSED DUE TO THE DOOR LATCH NOT WORKING PROPERLY. HAVE TAKEN THIS TO THE LOCAL FORD DEALERSHIP AND THEY SAY IT IS NOT UNDER RECALL FOR THIS VIN

Unknown or Other
Filed Apr 1, 201945,000 milesAZ

WHILE DRIVING REAR DRIVER'S DOOR OPENED AND WILL NOT LATCH CLOSED. HAD TO TIE DOOR DOWN WITH TAPE TO KEEP IT CLOSED. TOOK IT TO FORD DEALER IN CASA GRANDE, ARIZONA AND WAS TOLD THAT IT IS NOT PART OF RECALL. COULD NOT AFFORD TO GET IT FIXED.

Vehicle Speed Control
Filed Mar 18, 201985,000 milesNE

WHILE SITTING IDLE AND DRIVING THE THROTTLE IS GETTING STUCK OPEN, THIS BEING AN AUTOMATIC VEHICLE IS MAKING IT VERY UNSAFE TO DRIVE. THIS KEEPS HAPPENING EVERY OTHER DAY. I SHUT IT DOWN AND START IT BACK UP AND IT GOES AWAY THEN COMES BACK WITHIN 5 MINS.

EngineFire
Filed Mar 7, 2019OH

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING, THE VEHICLE OVERHEATED AND SMOKE WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TOWED TO BEAU TOWSEND FORD (1020 W. NATIONAL RD, VANDALIA, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AND WAS REPAIRED IN 2017. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Mar 6, 201936,678 milesMD

THE CAR WOULD MAKE A CRACKALING SOUND THROUGH THE SPEAKERS FOR MONTHS STARTING IN MARCH OF 2018 AND ON JULY 5, 2018 THE RADIO , & BLUE TOOTH OPTIONS HAVE NOW CEASED TO WORK

Fuel/Propulsion System
Filed Feb 26, 2019VA

OPEN RECALL FOR FUEL SYSTEM FOR THIS YEARS CAR TO THOSE MADE UP TO JUNE 2014. MY CAR SHOULD FALL UNDER THIS AS IT WILL NOT PASS EMISSIONS AND THEREFORE REGISTRATION DUE TO THE FUEL SYSTEM WHICH STALLS OUT EVERY TIME I FILL UP FOR GAS. MY CAR WAS MANUFACTURED IN JULY. ADDITIONALLY, THE SUSPENSION NEEDS TO BE COMPLETELY REPLACED DUE TO FAILURE. EVEN MY MECHANIC IS COMPLETELY BAFFLED WHY A NEWER CAR WOULD HAVE SO MANY SAFETY ISSUES.

Electrical System
Filed Feb 16, 201926,500 milesPA

THIS IS A PROBLEM WITH EVERY OWNER OF FIESTAS THAT I KNOW. I'M IN A COMMUNITY OF FIESTA OWNERS AND NEARLY EVERY ONE OF THEM HAVE THE SAME ISSUE. THE COMPUTER STEREO IN THE CENTER CONSOLE STOPS WORKING MID DRIVE. DISTRACTS DRIVER FROM THE ROAD.

Fuel/Propulsion System
Filed Jan 23, 201977,000 milesOK

CAR STALLS INTERMITTENTLY AND NOW FUEL PUMP SEIZED.

Fuel/Propulsion System
Filed Jan 14, 201950,000 milesCA

MY CAR STALLS RIGHT AFTER I FILL UP MY GAS TANK WITH GAS. THIS HAS HAPPENED TO ME WHEN I AM LEAVING THE GAS STATION, ONCE WHEN I WAS DRIVING THROUGH AN INTERSECTION AND MANY TIMES WHEN I AM PULLING INTO TRAFFIC TO LEAVE THE GAS STATION PARKING LOT (ALMOST AT A COMPLETE STOP). MY OWN MECHANIC TESTED THE PROBLEM AND SAID IT WAS MY PURGE VALVE WHICH I LEARNED WAS RECALLED FOR SOME FIESTAS BUT MY FIESTA VIN IS NOT INCLUDED DESPITE HAVING THE EXACT SAME PROBLEM THAT WAS RECALLED. I TOOK MY CAR TO A FORD DEALER AND HE SAID THEY WOULD NOT FIX THE PROBLEM UNLESS I PAID FOR A REPAIR.

Electronic Stability Control (esc)
Filed Jan 9, 201991 milesGA

CAR CURRENTLY HAS 90K MI AND THE CLUTCH IS BAD $1700 FOR DEALER TO REPLACE. FORD EXTENDED WARRANTY TO 150K MI ON TRANSMISSION CONTROL MODULE WHICH IS INSIDE THE TRANSMISSION. THE DEALER REPLACED THE MODULE AT NO COST AND THEN THE MODULE STARTING LEAKING TRANSMISSION FLUID AND AS A RESULT THERE WAS A ROARING NOISE FROM ONE OF THE BEARINGS WHICH IS INSIDE THE TRANSMISSION. FORD AND THE DEALERSHIP REFUSES TO ACCEPT RESPONSIBILITY FOR THIS. THE WORN CLUTCH AND TRANSMISSION MALFUNCTIONS IS A KNOW ISSUE ON THESE VEHICLES. WHILE DRIVING THE CAR LOSS ACCELERATION AND IT JERKS WHEN TAKING OFF AND LOSS OF POWER AND THE AC DOESN'T BLOW OUT COLD AIR. STAY AWAY FROM FORD

Power Train
Filed Jan 7, 201975,000 milesNY

I WAS DRIVING ON A ROAD, APPROACHING A 4WAY INTERSECTION; THE CAR ENGINE STOPPED. THE SCREEN STATED TRANSMISSION FAILURE. SERVICE IMMEDIATELY. MY CAR RESTARTED AND THE SCREEN CLEARED. I PROCEEDED ON AND WITHIN APPROXIMATELY 100 YARDS THE SCREEN REPEATED THE TRANSMISSION MESSAGE. I THEN TURNED AROUND TO RETURN TO MY HOME AS THE DEALER WAS CLOSED. I ATTEMPTED TO CONTACT FORD MOTOR COMPANY. BUT IT WAS SUNDAY. MONDAY I AGAIN CALLED AND WAS TOLD THAT I HAD EXTENDED COVERAGE ON THE TRANSMISSION, TO TAKE IT TO THE DEALER. I HAVE HAD REPEATED WORK ON THIS VEHICLE'S TRANSMISSION SINCE I PURCHASED IT IN 2015. I HAVE NOT BEEN CHARGED FOR THESE REPAIRS, BUT THE INCONVENIENCE AND THE POTENTIAL FOR FAILURE OF THE VEHICLE HAVE NOT BEEN ADDRESSED. I HAD SLID THROUGH THE INTERSECTION WHEN THE CAR CAME TO A STOP. LUCKILY THERE WAS NO ONCOMING TRAFFIC.

Electrical System
Filed Jan 5, 20193,700 milesFL

CAR OVERHEATED, BLEW HOSE, AND CRACKED CYLINDER WITH NEW FAN AND FLUID. CAR DOES NOT SHIFT CORRECTLY AND WILL SPEED FORWARD.

Wheels
Filed Jan 3, 201975,000 milesMS

AFTER HAVING A FLAT TIRE, I FIND THAT THE INCLUDED LUG WRENCH WILL NOT FIT THE LUG NUTS. AFTER A GOOD SAMARITAN STOPPED TO HELP ME, AND HAD A 4 WAY WRENCH, WE FOUND THAT THE LUGS WOULD JUST SPIN. THEY WOULD NOT LOOSEN OR TIGHTEN. AFTER 3 HOURS ON THE SIDE OF THE ROAD, AND 3 PHONE CALLS TO THE LOCAL FORD DEALER, HE TOLD US THE LUGS HAD AN OUTER LAYER THAT WOULD SWELL OVER TIME CAUSING THIS PROBLEM. WE HAD TO PUT A SOCKET ON THE LUG NUT AND BEAT THE SOCKET ON, TO SQUEEZE DOWN THE OUTER LAYER ONTO THE ACTUAL LUG. IF NOT FOR SOMEONE ELSE'S KINDNESS, I WOULD'VE BEEN STUCK ON THE SIDE OF THE ROAD, HAVING TO CALL A TOW TRUCK, FOR A SIMPLE NAIL IN MY TIRE. LUG WRENCHES AND SPARE TIRES HAVE NO PURPOSE WHEN YOU CANNOT GET THE LUGS OFF. AFTER HAVING THIS PROBLEM AND RESEARCHING IT, I HAVE FOUND THIS TO BE A PROBLEM WITH ALMOST ALL FORD MODEL VEHICLES, AND SO FAR, NOTHING HAS BEEN DONE TO FIX IT. THIS IS A MENTAL AND PHYSICAL HAZARD THAT CAN EASILY BE FIXED BY SOLID LUG NUTS INSTEAD OF THE JUNK THAT IS STILL BEING USED BY FORD. NOW I HAVE OUT OF POCKET EXPENSES TO REPLACE LUGS, BECAUSE OF A BAD DESIGN.

Engine
Filed Dec 24, 201840,000 milesGA

AFTER FILLING THE CAR WITH FUEL, CAR TRIES TO STALL AND DROP RPM'S WHILE IDLING. CAR STALLED TWICE WHILE ROLLING TO A RED LIGHT AFTER FILLING UP. PROBLEM GOES AWAY AFTER 10-15 MINUTES OF DRIVING. RPM WHILE IDLING IS HIGHLY UNPREDICTABLE AFTER FILLING UP.

Unknown or Other
Filed Dec 20, 201886,000 milesCA

MY VEHICLE WAS STATIONARY, I OPENED MY DRIVER SIDE PASSENGER DOOR TO LET MY YOUNG SISTER INTO THE BACK SEAT AND THE DOOR WOULD NOT CLOSE AND LOCK INTO PLACE. THERE WAS NO VISUAL ISSUES WITH THE DOOR, BUT FROM THIS POINT ON I WAS UNABLE TO SECURELY CLOSE MY DOOR. I BELIEVE THIS IS A DOOR LATCH SAFETY ISSUES, WHICH HAS BEEN IDENTIFIED IN OTHER FORD MODEL CARS. *DT *TP

Engine
Filed Dec 17, 2018PA

FORD IS SAYING THAT THEY HAVE THE PARTS TO COVER THIS RECALL, BUT THEY ARE ON BACKORDER AND HARD TO GET, AND THE DEALERS DO NOT RECEIVE ADEQUATE PARTS TO DO THE JOB, NOR ARE THEY GETTING THE PROPER INSTRUCTIONS OR TRAINING TO DO THE JOB. MY CAR HAS BEEN IN FOR 25 DAYS, ON A JOB THAT IS SUPPOSED TO TAKE 5 HOURS, AND THERE IS NO WORD ON WHEN OR IF IT WILL EVER BE COMPLETED.

Steering
Filed Dec 16, 201842,000 milesNC

INTERMEDIATE STEERING SHAFT FAILURE AT 42,000 MILES. UPPER JOINT HAS FAILED.THIS COMPRISES STEERING GREATLY. NEW PART ORDERED REPLACING MYSELF AS THIS IS NO LONGER UNDER WARRANTY.

Power Train
Filed Dec 12, 2018MO

FORD COMPANY KNOWINGLY PUT FAULTY A TRANSMISSION IN THEIR VEHICLES. TO REMEDY THE SITUATION THEY THEN GAVE AN EXTENDED WARRANTY FOR THE TRANSMISSION, BUT WHEN TAKE YOUR CAR TO A FORD DEALERSHIP THEY REFUSE TO REPAIR THINGS THAT PART OF THE TRANSMISSION. THIS IS VERY MISLEADING TO CONSUMERS AND A HAZARD FOR ME AND MY CHILDREN SAFETY ON THE ROAD. THE GEARS SHIFT WHILE IN MOTION, WHICH HAS ALMOST SEVERAL TIMES CAUSED OTHER VEHICLES TO HIT ME. WHEN AT A STOP PULLING OFF IT WILL BARELY ACCELERATE OR GIVE A JERKING ACCELERATION, WHICH IS AWFUL WHEN PEDESTRIANS ARE NEAR. ALL OF WHICH HAPPENS SPORADICALLY ON THE HIGHWAY OR IN CITY TRAFFIC. THIS HAS BEEN A CONTINUOUS PROBLEM 2 YEARS AND THUS FAR I'VE TAKEN MY VEHICLE TO THREE DIFFERENT FORD DEALERSHIP AND NONE ARE WILLING TO UPHOLD THE FORD WARRANTY AND/OR ADDRESS THE ISSUE THAT FORD KNOWS IS A HAZARD. IN CLOSING, I RECEIVED NOTICE ABOUT AN SETTLEMENT REGARDING THIS VEHICLE, I RECEIVED NOTHING AND I'M STUCK WITH A VEHICLE NO ONE WILL REPAIR. *TR

Power Train
Filed Dec 3, 201874,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 40 MPH, THE VEHICLE WOULD JERK WITHOUT WARNING. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO MULLINAX FORD (LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Power Train
Filed Nov 20, 2018CA

TCM CIRCUIT FAILURE. FAULTY TRANSMISSION THE SOFTWARE HAS BEEN UPDATED ON THIS VEHICLE TWICE AND I AM STILL AS OF NOVEMBER 20, 2018 , HAVING DIFICULTY WITH THE SHIFT TRANSMISSION.

Electrical System
Filed Nov 12, 201848,000 milesOH

MILEAGE 48000 NOW ON 3RD RADIATOR COOLING FAN. FAN STOPS WITHOUT WARNING LEADING TO OVERHEATING AND LOSS OF AC. TRANSMISSION- CLUTCHES SLIPPING CAUSING ERRATIC ACCELERATION. UNSAFE TO DRIVE ON HIGHWAYS. 3RD SET OF CLUTCHES IN CAR NOW AND REVERSE IS BECOMING ERRATIC.

Structure › Body
Filed Nov 8, 201873,247 milesMS

I WAS DRIVING AND MY DOOR FLEW OPEN. I'VE OWNED THE CAR 4 YEARS. I'VE HAD 2 TRANSMISSION CLUTCHES REPLACED, 2 SYNC SYSTEMS REPLACED, THERE HAVE BEEN OTHER PARTS BUT I DON'T HAVE THAT INFO AT THE MOMENT. THERE HAVE BEEN 8-9 PARTS IN TOTAL. SOME OF THE RECALLS I HAVE RESEARCHED WERE BEFORE I WAS SOLD THE CAR. I HAVE CONTACTED FORD MOTOR COMPANY AND WAS TOLD IF I DIDN'T LIKE IT, DON'T BUY ANOTHER FORD. I JUST HAD THE LATEST TRANSMISSION CLUTCH AND SYNC REPLACED A FEW MONTHS AGO AND ASKED ABOUT ANY CURRENT RECALLS AND WAS TOLD NONE AT THE MOMENT. I HAD MY WARNING LIGHT SENSOR CHECKED LAST MONTH BECAUSE IT CAME ON WHILE I WAS DRIVING. I WAS TOLD NOTHING WAS FOUND AND THEY RESET THE LIGHT. IT CAME BACK ON. STILL NOTHING FOUND. I HAVE CONTACTED THEM REPEATEDLY ONLY TO RECEIVE NO HELP. THESE CARS SHOULD'VE NEVER BEEN SOLD LIKE THIS MUCH LESS ALLOWED TO REMAIN ON THE ROAD!

Air BagsCrash2 injured
Filed Oct 29, 201870,000 milesLA

TL* THE CONTACT OWNED A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE STRUCK A VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND HER GRANDDAUGHTER SUSTAINED SEAT BELT CONTUSIONS AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO BEING A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electrical System
Filed Oct 24, 201828,858 milesFL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. THE CONTACT CALLED FORD OF CLERMONT AT (352) 394-6161 (LOCATED AT 1101 EAST HIGHWAY 50, CLERMONT, FL 34711) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO FORD OF CLERMONT ON THREE OCCASIONS TO HAVE THE KEY FOB REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS8682632-M9N1L6. THE APPROXIMATE FAILURE MILEAGE WAS 28,858.

Engine
Filed Oct 11, 2018164,000 milesPA

COOLING SYSTEM FAILS ON THE CAR WITHOUT WARNING. THE TEMPERATURE GAUGE AND OVER TEMPERATURE WARNING LIGHT DO NOT INDICATE / COME ON UNTIL THE ENGINE FAILS AND THE VEHICLE LOOSES POWER. I HAVE HAD TO REPLACE THE ENGINE TWO TIMES. EACH TIME THERE WAS NO INDICATION OF LOW COOLANT OR OVERHEATING CONDITION. MY CAR WAS AT HIGHWAY SPEED AND LOST POWER AND SHUT OFF WITHIN SECONDS LEAVING NO TIME TO SAFELY PULL OFF THE ROAD. BOTH TIMES I WAS ON A STATE HIGHWAY WITH LITTLE TO NO BERM.

Structure › Body
Filed Oct 5, 201851,800 milesTX

PASSENGER REAR DOOR STOPPED CLOSING., WHILE MOVING, CANNOT CLOSE BECAUSE LATCH WILL NOT ENGAGED, AND SECURE DOOR.

Fuel/Propulsion System
Filed Oct 3, 201855,000 milesNC

MY FUEL PUMP SEIZED UP ON BYPASS N STALLED OUT

Structure › Body
Filed Sep 25, 201839,174 milesCA

LEFT REAR DOOR FAILED TO CLOSE AND LATCH RENDERING THE VEHICLE UNSAFE TO DRIVE ON 9/21 - THANKFULLY WHILE PARKED IN OUR DRIVEWAY. CONTACTED SUNLAND FORD IN VICTORVILLE, CA AND WE WERE TOLD THAT THE PART THAT FAILED WAS UNDER RECALL. ARRIVED AT THE DEALERSHIP THAT AFTERNOON ONLY TO FIND THAT THE RECALL PERIOD ENDED 60 DAYS BEFORE OUR VEHICLE WAS MANUFACTURED. WE BELIEVE THAT THEY ARE RELATED AND THAT THE RECALL SHOULD BE EXTENDED AGAIN AS WE LEARNED IT HAD BEEN EXTENDED ONCE BEFORE.

Vehicle Speed Control
Filed Sep 18, 201870,000 milesTX

MY CAR IS HAVE ISSUES WITH THE TRANSMISSION SLIPPING. THE CAR WILL NOT ACCELERATE PROPERLY AND JERKS AGGRESSIVELY. I THEN CHECKED THE FOR WEBSITE AND THERE IS AN OPEN RECALL FOR THE TRANSMISSION CONTROLL MODULE.I CALLED MY LOCAL FORD DEALER AND THEY WILL NOT WORK ON THE TRANSMISSION BECAUSE MY CAR HAS A SALVAGED TITLE.

Unknown or Other
Filed Sep 17, 2018TN

DEFECTIVE TRANSMISSION;THE CAR HESITATES AND SPUTTERS WHEN YOU ACCELERATE, AS IF IT IS GOING TO SHUT DOWN COMPLETELY. LAST YEAR, I RECEIVED NOTICE OF LAWSUIT FILED IN CALIFORNIA AS TO THE DEFECTIVE TRANSMISSION AND WAS TOLD THAT I COULD SETTLE WITH A DISPUTE RESOLUTION SPECIALIST WHICH DENIED ME THE REPURCHASE/REPLACEMENT BECAUSE I HAVE A 5 YEAR WARRANTY. THE TRANSMISSION IS DEFECTIVE AND CANNOT BE FIXED, IT DOES NOT MATTER IF THE WARRANTY IS 5 YEARS OR MORE. THE TRADE-IN VALUE OF THIS CAR IS SO LOW, I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE. I JUST WANT ALL TO KNOW THAT FORD DOES NOT STAND BEHIND THEIR DEFECTIVE VEHICLES.

Service Brakes
Filed Sep 6, 201832,180 milesNY

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SCREECHING AND GRINDING NOISE WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKES AND CALIPERS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,180. *TT CONSUMER STATED MECHANIC HAD REPLACED THE BRAKES BUT REPLACED AGAIN 6 MONTHS LATER. UPDATED 11/27/18*JB

Structure › Body › Door
Filed Sep 4, 201855,000 milesCA

TLA* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, BUT IT WOULD NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CASE-[XXX]. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *DT *TP "PARTS OF THIS DOCUMENT HAVE BEEN TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6)."

Structure › Body
Filed Aug 17, 201850,000 milesCA

DOOR/LATCHES: FRONT PASSENGER SIDE DOOR WILL NOT CLOSE/LATCH MAKING IT UNSAFE TO DRIVE. FORD HAD TWO RECALLS (2015 & 2017) ON THIS KNOWN PROBLEM (RECALL: 15S16), BUT THEY DID NOT INCLUDE MY VIN AS PART OF THE RECALL, EVEN THOUGH MY 2014 FORD FIESTA COULD STILL HAVE THE SAME TYPE OF LATCH. IF ALL 2014 FORD FIESTAS HAVE THIS DEFECTIVE PART, WHY WEREN'T ALL VEHICLES INCLUDED IN THE RECALL? I JUST PURCHASED THIS CAR LESS THAN 6-MONTHS AGO AND THEY TOLD ME THERE WERE NO OPEN RECALLS, BUT 2014 FORD FIESTAS HAVE BEEN KNOWN TO HAVE THESE PROBLEMS. IT DOESN'T APPEAR THAT FORD MADE THE LATCH RECALL PART-SPECIFIC, AND IF THEY DID, THE LATCH I HAVE IS JUST AS DEFECTIVE AS THE PREVIOUS ONES. THE FORD RECALL DEPARTMENT WAS UNABLE TO TELL ME IF MY CAR HAD THE DEFECTIVE PART, BUT THEY TOLD ME THAT NHTSA REVIEWS ALL THEIR RECALLS AND THEY APPROVED THAT MY CAR DIDN'T NEED A RECALL ON THE DOOR LATCHES.*DT

Power Train
Filed Aug 14, 201822,000 milesWA

TRANSMISSION CONTROL MODULE NOT WORKING RIGHT, OUR VEHICLE WONT SHIFT RIGHT, TRYING TO MERGER WITH TRAFIC CREATES DANGEROUS SITUATIONS BECAUSE VEHICLE REFUSES TO SPEED UP. GETTING ON THE FREEWAY BUT UNABLE TO ACCELERATE CREATES HUGE TRAFFIC JAM, AND PEOPLE BEHIND YOU ARE GOING 60+ BUT YOUR CAR WONT GO PASS 30. PEOPLE WILL GET HURT IF FORD WONT FIX THIS ISSUE, NOW GOING TO DEALER THEY WANT $1800 TO TEMPORARY FIX THE PROBLEM, BECAUSE AFTER PART IS REPLACED IT LAST ABOUT A YEAR AND THEN GOES BACK AGAIN. DEALER ALSO REFUSES TO FIX VEHICLE IF IT HAS BRANDED TITLE, BUT HOW IN THE HELL BRANDED TITLE HAS ANYTHING TO DO WITH FAULTY MODULE THAT WAS NOT DESIGNED PROPERLY. THE DESIGNER OF THE MODULE SHOULD GO TO JAIL FOR ENDANGERING OUR LIFE'S. MAIN PROBLEM IS, WHEN VEHICLE IS A THE STOP, WHEN TRYING TO GO IT WOULD SHAKE AND STUTTER, BEFORE GOING. OR WHEN ENTERING FREEWAY, IF ACCELERATING CAR WILL STUTTER AND WILL NOT TRY TO INCREASE SPEED BUT ITS RPM'S WILL SKY ROCKET.

Electrical System
Filed Aug 4, 2018116,000 milesAZ

I GOT VEHICLE AT A WELL KNOWN CAR DEALERSHIP - USED. IT WAS GIVEN '120 POINT INSPECTION' SO THE CAR WAS IN 'GOOD TO GO' CONDITION. I WALKED OUT WITH LUCKILY SOME MAX PROTECTION INSURANCE FROM THEM, WHERE THEY WOULD COVER ANY NON- WARE & TEAR REPAIRS. GREAT DECISION AT FIRST, MAYBE NOT EVEN A YEAR IN AT ROUGHLY 80K MILES THE CAR AC DOES NOT GET COOL, WHEN AT A STOP OR SLOW SPEED THE CAR WOULD START TO OVERHEAT & IN STALL - THIS IS A MANUAL VEHICLE SO YOU WOULD HAVE TO DROP GEAR IN ORDER TO GAIN SPEED BACK AND COOL THE ENGINE. THE COOLING FAN WASN'T TURNING OVER ST ANY POINT, I REPLACED THE FUSE MAYBE 3-4 TIMES AND IT KEPT BLOWING OUT. FINALLY I TOOK IT IN TO GET CHECKED OUT, APPARENTLY THE FAN RELAY FUSE WAS BLOWN OUT CAUSING THE SMALLER FUSE TO BLOW, ALL THIS RESULTING IN DAMAGE TO THE AC COMPRESSOR HAVING TO BE REPLACED, 2,700 IN REPAIRS WITH A DEDUCTIBLE OF 200 BUCKS. CAN'T BEAT THAT RIGHT? WRONG, HERE I AM ROUGHLY 9-10 MONTHS LATER WITH THE SAME ISSUES HAPPENING AGAIN, CAR OVERHEATING WHEN THE AC IS ON, OR AT A HAULT WITH THE FAN NOT KICKING OVER. FORD: YOU ARE A MULTI BILLION DOLLAR COMPANY, YOU NEED TO MAKE A CAR / SYSTEM THAT CAN WITHTAND ARIZONA'S 110+ DEGREE WEATHER DURING THE SUMMER. THIS SEEMS TO CLEARLY BE A ELECTRICAL ISSUE, AS THIS ISN'T THE FIRST, SECOND OR EVEN THIRD ISSUE I'VE HAD WITH THE VEHICLE. INCLUDING MAKER RECALLS.

Power Train
Filed Jul 24, 201834,600 milesTX

TAKATA RECALL THE "POWERTRAIN" TRANSMISSION FEELS REALLY SHAKY WHEN DRIVING AND EVEN WHEN IM ABOUT TO BRAKE YOU CAN HEAR SHAKY SOUNDS COMINF FROM THE CAR IT FEELS UNSAE SOMETHING HAS TO DONE

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 26, 201880,500 milesTX

TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (COVERT FORD OF HUTTO, 1200 US-79, HUTTO, TX 78634), BUT NO FAILURE WAS FOUND. THE CONTACT WAS ADVISED TO MONITOR THE COOLANT LEVEL. WHILE DRIVING 75 MPH, THE TEMPERATURE GAUGE DISPLAYED "OVERHEATING". THE CONTACT PULLED THE VEHICLE OVER AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS CRACKED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 80,500.

Engine
Filed Jun 26, 201878,000 milesOH

LOW COOLANT LEVEL CAME ON (WHERE DID IT GO?) FILLED UP COOLANT. STILL LOW. CAR WOULDN'T START. TOWED TO DEALER AND THEY SAID "FOUND #1 CYLINDER HAS NO COMPRESSION. REMOVED SPARK PLUGS, WET WITH COOLANT. BORE SCOPED CYLINDER, FOUND WET" THEY SAY I NEED NEW ENGINE (WITH A $4800 QUOTE). WHY DID COOLANT ALL OF THE SUDDEN LEAK INTO ENGINE WITHOUT WARNING? CAR WAS IN MOTION.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 19, 201836,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT LATCH AND REMAIN CLOSED WHEN PROMPTED. THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 NORTH 16TH ST, SACRAMENTO, CA 95811, (916) 442-6931) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Latches/Locks/Linkages › Doors › Latch
Filed May 7, 2018FL

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR INDEPENDENTLY OPENED WHILE THE VEHICLE WAS MOVING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KISSLEBACK FORD, 1118 13TH ST, ST CLOUD, FL 34769), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Fuel/Propulsion System
Filed May 1, 201841,000 milesHI

WHILE DRIVING THE CAR STALLED AND WOULD NOT START. AAA LOADED THE VEHICLE TO A GARAGE WHERE THEY DIAGNOSED THAT THE FUEL PUMP WAS NOT WORKING IT SHOWED A FAULT. NO FUEL WAS GETTING TO THE ENGINE, THE CAR WAS ON A HIGHWAY WHEN THIS HAPPENED. I CALLED FORD AND THEY WERE NOT INTERESTED. I TOLD THEM THERE WAS A RECALL IN THE WORKS FOR THIS PROBLEM, STILL NO HELP. NO INJURIES INVOLVED.

Unknown or Other
Filed Apr 30, 201830,000 milesKS

A HEATER VENT IS STUCK AND THE TIMING BELT IS SLIPPING OVER IT AS THE CAR STARTS UP. SOUNDS LIKE AN AUTOMATIC GUN GOING OFF. HAPPENS EVERY TIME I START THE CAR. OCCASIONALLY HAPPENS WHEN THE CAR IS MOVING AND THE SUN COMES OUT. HAVE TRIED TURNING TO AC OFF AND THE FANS OFF NOTHING HELPS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →